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Duties & Responsibilities Stock Management Stock Ordering - Place orders with factories and other suppliers - Follow up on orders - Manage deliveries, delivery dates and stock upon arrival - Manage stock order volumes Stock Receiving - Receive ordered stock - Report delivery shortfalls, and damages - Follow up on non-received stock - Capture received stock on Meat Matrix Stock controlling - Daily stock levels reporting - Run stock depletion reports- cashiers - Balance off with stock receiving - Manage stock levels threshold Manage stock shrinkage: stock losses/damages/dumpings Housekeeping • Store cleanliness including, but not limited to all floors, bathrooms, office spaces, passageways, isles, packing areas, chillers, freezers, cashier till points and Deli (Hot Foods) area. • Always maintain high level of HACCP standards throughout the store. • Observe OHSA (Occupational Health and Safety) hazards and abide by the rules and resulations of the Act. Employee Management • Employee Recruitment • Onboarding and Induction of new employees • Training and Development • Employee Relations (Discipline in the workplace) • Performance Management • Employee Wellness • Employee Motivation Store Organisation • Display of prodcuts on the the shelf and create attravtive displays at key points in the store ex: check-out ques. • Be familiar with the merchandising material available from suppliers and ensure employees are familiar with all in-store (current) promotions. • Re-arrangement of store shelves and products • Managing of non-moving items and display areas Cash Management • Manage and assist with daily cash ups. • Minimise cash losses • Manage picking up and dropping off of cash in the store • Manage cash on ATM • Manage safety of cash movement within the store • Manage and keep the safe secure and locked at all times Customer Service • Deliver excellent service to ensure high levels of customer satisfaction • Create a store that meets local needs by building an understanding of customer-product preferences. • Manage and analyse customer complaints to get insights for improvement of customer satisfaction • Be the custodian of customer experience and lead brand loyalty • Responding to customer complaints and comments promptly and accurately. • Scan and analyse customer environment, purchasing... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDg1MzE5OTY0P3NvdXJjZT1ndW10cmVl&jid=1297449&xid=1485319964

Bela-Bela / Warmbad

Service Advisor - Clicks Makhado Crossing

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Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager. *Job Purpose:* * To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities. *Job Objectives:* * To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner. * To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration * To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times. * To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation. * To timeously and efficiently resolve all customer queries in line with the Companys policies. * To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets. * To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale. * To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service. * To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. * To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times. *Qualifications and Experience:* * Essential: Grade 12 * Desirable: Maths 50% and English 50% at grade 12 level * Essential: Relevant Retail/Business Management qualification (External applicants) * 1 years experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment * Numeracy and stock management experience *Skills, Abilities and Job Related Knowledge:* * Understanding and application of financial management principles * Retail/FMCG background and understanding of merchandising and promotions principles * Knowledge of stock, cost, risk and compliance management procedures * Knowledge of customer service excellence * Knowledge of labour legislation and IR practices * Knowledge of competency based interviewing * Results and target driven * Sound managerial skills * Planning and organising skills * Problem-solving skills * Strong customer orientation * Good communication skills * Computer literacy * Numeracy skills *Competencies:* * Leading and Supervising * Delivering Results and https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzMDM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240939&xid=1555_53035

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cashier or receptionist in Limpopo (4 results)

Results for cashier or receptionist in Jobs in Limpopo