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Architect or Architectural Technologist to join our team. The ideal candidate will have a minimum of 2 years of construction site experience, along with proficiency in construction documentation and software, specifically ArchiCAD. This position requires heavy lifting and general work, as well as extensive travel all over South Africa, including overnight stays and long-distance travel. Therefore, candidates must possess their own vehicle.Responsibilities:Must be proficient in ArchiCAD as well as the OFFICE SUITE software.Conduct on-site assessments and provide technical support during the construction phase.Collaborate with project teams to ensure designs meet client requirements and adhere to regulatory standards.Basic project admin work.Project management skills, including scheduling and budgeting not required but will be advantageous.RequirementsMinimum of 2 years of construction site experience.Strong understanding of construction documentation.Must have own vehicle.Registration with SACAP (South African Council for the Architectural Profession) or any other professional body.Excellent communication and teamwork skills. Able to work and collaborate with other built environment professionals. Kindly Send your CV via WhatsApp to the number provided. Only those who qualify will be contacted back.
10h
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Join Our Team as a Branch Manager in Richards Bay!Are you a dynamic leader with a passion for driving success? Were seeking a talented individual to lead our branch operations in Richards Bay. As a permanent role, youll have the opportunity to make a lasting impact on our business. Key Requirements:Diploma or equivalent qualification, or relevant experienceMinimum 10 years’ experience in recruitment sales covering Perm Recruitment and Temporary Employment Service (TES) model (White collar)Minimum 6 years’ experience at Management level responsible for ensuring the running of a profitable businessAbility to conduct presentations at Board level to secure contracts / Service Level Agreements (SLA)Proven track record of successful branch / operation management and generation of billings within the perm or executive search marketGood knowledge of Labour Relations Act (LRA), Temporary Employment Services (TES) industry, Basic Conditions of Employment Act (BCEA), Bargaining Councils, and Sectoral DeterminationsPrevious Industrial Relations (IR) experience and good knowledge of IR ProceduresExcellent communication skills (both written and verbal)Computer literate (MS Office) Responsibilities:Facilitate strategic sales and operational planning and executionEnsure effective site operations and above-average customer serviceResponsible for operational efficiencies and service deliveryNetworking and collaborationAct as custodian of end-to-end delivery and fulfilment processClient Relationship Management (internally and externally)Achieve branch budgets in line with nett profitsDevelop and lead a high-performance teamBusiness Development and Marketing of servicesQuality assurance and complianceEffective management of Administration, Finance, and ReportingConduct research on every client and build a strong database of skillsPlace adverts for jobs and attract skilled candidatesConduct detailed, competency-based interviews and manage recruitment processesEnsure compliance with company policies and proceduresCoordinate interviews on client request and prepare candidates Working Hours: 08h00 to 16h30 (Monday to Friday), with overtime as required.If youre ready to take on this exciting challenge and drive our branch to new heights, apply now! Join us and become part of a winning team.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3Nzc4NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777696&xid=1108_177785
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Our client is seeking a Systems Administrator to deliver effective IT Support requirements, to ensure maximum productivity of end users. The position will be based in Durban.
Key Performance Areas
(Any experience in below KPA will be advantageous)
Provide On-Site First and Second Level End User Support.
Installation, Troubleshooting & Maintenance of the below Hardware:
Servers.
Laptops.
Desktops.
MFP Printers.
VOIP Hardware.
Networking Hardware (Wired & Wireless).
Ability to troubleshoot, diagnose and resolve faults, as logged on the Companies Helpdesk System, escalating to the Head of IT where necessary, quickly, and effectively.
Personal Attributes
Must be able to work under pressure.
Must be able to address multiple calls simultaneously and prioritize accordingly.
Must be Self-Motivated and able to work under general supervision, with close attention to detail.
Must be a good Team Player as the nature of the role requires comfortable interaction and liaison with Management, Co-Workers, and clients.
Ability to produce accurate results within prescribed deadlines.
Neatness in work essential.
Passion for the IT Industry.
Results-driven, positive, and professional disposition.
Client service skills and customer approach.
Excellent Interpersonal; verbal and written communication skills.
Problem Solving and Troubleshooting skills essential.
Excellent time management skills.
Positive, confident approach to work and colleagues.
Honest and reliable.
Self-Motivated.
Sober Habits.
Driver’s license and own transport essential.
Technical Knowledge and Skills
Experience and Qualifications
Proficient with Windows Desktop Operating Systems (Windows 8 / 8.1/ 10 / 11).
Proficient with Windows Server Operating Systems (Windows Server 2008 / 2008R2 / 2012 / 2012R2 2019 / 2022).
Proficient with Microsoft Office Applications (2010 / 2013 / 2016 / 2019 / 2022).
Proficient with Microsoft 365.
Microsoft Office Packages.
Teams.
Sharepoint.
PowerBi.
Intermediate TCP/IP Networking knowledge essential
VLANS.
Firewalls.
DHCP.
DNS.
Experience with various Internet Connectivity Mediums essential:
3G / LTE.
Fibre.
Microwave.
Experience with Enterprise Antivirus packages essential:
ESET Endpoint Protection.
Technical experience with Sage 300 Advantageous.
Technical experience with Syspro Advantageous.
Minimum of 5 years in a Desktop Support / System Administrator role essential.
SECTOR: Information Technology
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAyMy9BSw==&jid=1806449&xid=E.L002023/AK
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Main Purpose of Job
Assist the service technician and execute technical tasks, in completion of repairs and services on Trucks and related equipment.
Responsibilities:• Attend to repair and maintenance as assigned• Assist with on-road repairs under the supervision of the Service Technician• Maintain levels of productivity and efficiency as instructed• General workshop duties: (examples and not limited to)- Cleaning the workshop- Neatening areas in workshop where space is required- Assist with safely moving and washing trucks- Attend mandatory DAF per E-portal and company requirementsAdditional general responsibilities as required by the Service Technicians, Workshop Foreman and Branch Service Manager on site• Ensure that all tools and equipment is in a safe area before and after usage, and in working order. Where tools have become damaged, immediately report to Service Technician and /or Workshop Foreman on site• Ensure the work area is safe prior to starting work- Where areas are unsafe or not in an acceptable working condition, attempt to clean, dry the area and if more complex, report to Service Technician and/or Workshop Foreman for assistance- Regular toolbox inspections, report missing or damaged tools to Supervisor or Foreman• Ensure all recyclable items, i.e. paper, plastic, glass, or metal items are disposed of in the correctly allocated recycle bins or allocated areas- Ensure all actions are conducted in a neat manner taking into account health, environmental and safety factors
Required Qualifications/Experience
Grade 10 / NQF level 2 with exposure to Technology and technical practical workA certificate or Diploma in Vehicle repairs, mechanics or related filed will be an advantageA minimum of one-year experience in a workshop environment and experience in basic vehicle repairs essentialPrevious experience of DAF vehicle maintenance in a workshop (Per MEIBC codes based on years’ experience)
This is an AA/EE appointment and ONLY applications from South African Historically Disadvantaged Individuals (HDI) candidates will be considered.
If you have not received a response within 48 hours of submitting your resume, please consider your application as being unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjgyNjk2MzY2P3NvdXJjZT1ndW10cmVl&jid=376542&xid=2282696366
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We are currently recruiting for a Tender Manager to be office based in Mount Edgecombe.
Scouring the tenders sites
Communicating with Procurement
Completion of tender documents
Population of supporting documents
Documentation management
Binding of documents
Dealing with courier companies
Deadline driven
Fast paced
Matric
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTEzMjQwODQyP3NvdXJjZT1ndW10cmVl&jid=376538&xid=2513240842
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The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall Callforce customer’s experience.
Experience and skills required:
2-3 years experience in a similar roleExcellent verbal, written and interpersonal communication skillsOutstanding customer service skills and dedication to providing exceptional customer careMust be self-motivator and self-starterFocus on quality and customer serviceExceptional listening and analytical skillsSolid time management skillsMust be able to effectively deal with people at all levels inside and outside of the CompanyCreative ability & writing proficiencyAbility to multitask and successfully operate in a fast paced, team environmentMust adapt well to change and successfully set and adjust priorities as needed
Responsibilities:
Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to site management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Monitors customer care email responses.Participates in customer and client listening programs to identify customer needs and expectations.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for call center staff.Provides feedback to call center team leaders and managers.Prepares and analyzes internal and external quality reports for management staff review.Perform other duties as assigned.
https://www.ditto.jobs/job/gumtree/1073947081?source=gumtree
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VACANCY: HEAD OF QUALITY AND SAFETY MANAGER – DURBAN (NORTH)
Experienced Head of Quality, Health, Safety and Security is required for a Catering Company in Umhlanga.
Level: Senior
Requirements:
Relevant tertiary qualification, preferably related to economics, environmental management, health, and safety and/or quality management.
ISO, BRC and HACCP experience
A minimum of 12 years’ experience in a suitable environment, including food safety, with at least 5 years in a management role
Project management experience and strong cross-functional knowledge
ISO 9001, ISO45001, ISO14001 – through knowledge of Industry Standards
Valid Driver’s licence
The candidate will need to be comfortable travelling to our remote sites across Africa often.
Skills:
Planning, Organisation, and coordination.
Negotiation
Interpersonal relations to lead and work collaboratively with internal and external stakeholders.
Computer Literacy (MS Office)
Highly developed verbal and written communication
Logical thinking
Problem solving and analytical and evaluative thinking.
Critical Thinking
Able to synthesize information from disparate sources and deliver comprehensive, balanced, and actionable analysis.
Report Writing
Presentation
Ability to leverage technology.
Attributes
Initiative and assertiveness
Tolerance of stress and pressure
Attention to details.
Organizational Awareness
People Management
Effective cross functional communicator within the Company and the Group
Adaptable to change priorities.
Responsibilities:
Strategy Execution
Risk Management
Integrated Quality Systems Management
Strategic Technical Contribution
Operational Management
Budgeting and Finance Management
Reporting
Supplier Quality Assurance
Compliance Inspections and Audits and Impact Assessments
Staff Leadership
Effective Teamwork and Self-Management
Please email: admin1@ritefit.co.za
RITE-FIT STAFFING
PLEASE SUBMIT YOUR CV IN A WORD DOCUMENT.
UNSUITABLE APPLICANTS WILL NOT RECEIVE A RESPONSE.
NOTE: YOU CAN ONLY APPLY FOR THIS POSITION IF YOU HAVE A CURRENT, VALID WORKING PERMIT FOR SOUTH AFRICA.
Consultant Name: Ritefit Admin
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The depot supervisor will manage the Germiston or Richard’s Bay depot. The depot will service the needs of collect, walk-in and cash customers, as well as small truck deliveries to customers surrounding the depot locations. The goal of the depot supervisor is to ensure the site is managed cost effectively and efficiently through the team on site to provide outstanding customer service and experience.
EE Sage Line 500 Manufacturing Warehousing Depot Supervisor (Building Material), Richards Bay, Pension + Medical + Housing All + 13th Cheque
Requirements:
Education: Diploma (logistics, supply chain, business management, operations management or related field).Work Experience: a minimum of 3-5 years working in a manufacturing environment with logistics or warehousing experience in a similar role. Management experience in a similar role (added advantage)Computer literateSystems experience: Sage Line 500 or any other enterprise resource planning tool, MS Excel, Google slides, transport management system and Google SheetsForklift Licence (added advantage)
Duties:
Customer service
Understand the products and services we offer as a business.Handle all counter sales for collection, walk-in and cash customers.Maintain accurate documentation, record and file all paperwork for customer service activities and discussions.Align with existing customer service procedures, policies and standards.Elicit customer feedback to improve service offering at the depot.Assist to coordinate and manage customer focused activities aimed at promoting the business e.g. promotional days, training days, product launches, customer visit days etc.
Operations
Ensure health and safety regulations are adhered to by everyone on site (customers, employees and transporters).Supervise day-to-day operations of the depot.Develop and manage the approved budget for the depot to ensure costs are lower or in line with the budget.Analyse cost variances to understand cost drivers and implement solutions to prevent cost creep or excessive expenditure.Improve processes to increase efficiency of the depot.Develop an operating framework that will continuously run even if some team members are absent, to ensure daily operations are not affected.Work hand in hand with customer service, planning and logistics teams to ensure activities run smoothly at the depot.
Stock manag...
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On Site Supervisor
Requirements:Grade 12Tertiary Education (an advantage)Previous experience within the Recruitment Industry / Warehouse / DistributionOwn vehicle is essential
Required Competency:
Positive Attitude, Empathy
Good Communication Skills
Attention to detail
Ability to work under pressure, deadline driven
Working knowledge of BCOE,WCA/IOD, Health & Safety, Benefits and bargaining councils
Key Performance Indicators
Effective Associate Recruitment and Management
Build and Maintain Client RelationshipsAssociate Attendance Management and ReportingManagement of Cost to Serve Client (Maintain Margins)Maintain Organizational Compliance
Daily Activities:Client Service:
Clients serviced according to Service Level Agreements. Associate Service:
Effective recruitment to competently meet Client requirements.Manage Legal and Financial Risk through Statutory and Legislative Compliance adherence.
Recruitment:Maintain updated Associate Database specifying details of suitably competent Associates.
Induction: Ensure that Associates fully understand, and comply with, specific Client Rules and Regulations.Associate Care: Ensure workplace Health & Safety compliance and follow IOD procedures when required.Record Keeping: Maintain Invoice & Associate Files to include all Mandatory Information.Associate Attendance Monitoring: Daily Attendance/Absenteeism Timesheet recording and Status.Internal Procedural Compliance: Participate in inter-departmental procedures with strict adherence to deadlines thereby ensuring accurate and timeous Associate earnings payments and Client Invoicing.Support Organizational Development through communicating possible new and existing Client growth requirements to reporting Manager.Teamwork: Build and support relationships with Clients and Associates; and between your Branch and Payroll/Finance colleagues thereby contributing towards quality service delivery.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjQwMDY2NTc3P3NvdXJjZT1ndW10cmVl&jid=394637&xid=2240066577
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We are looking for a motivated, dynamic individual to join our Software Development team. The ideal candidate will be involved in design, build, implementation and support of Application suites from the functional specification to product, in accordance with the defined business needs. The role requires scheduling, prioritisation, successful delivery of improvements, bug fixes and support of the product suite, in consultation with the Team\ Project Leads, and using defined SDLC standards.
Primary Responsibilities for the Role
Technical analysis & design
Ability to understand and interpret requirements and technical specifications;Ability to produce technical specifications of small-medium complexity programs;Ability to produce database designs;Ability to provide technical estimates to work.
Support and development
Create and amend programs in accordance with the design, agreed development standards and tools to achieve a well-engineered solution;Maintain documentation and project files with respect to progress, problems, needed changes, etc., and provide regular reports on such to the Team\ Project leader and/or Systems;Review technical deliverables and manage quality in order to ensure that what has been built meets user expectation;Provide daily technical, functional and operation support for the existing software applications;Available to provide After-hours and 24/7 support on a rotational basis;Provide first line support to the customers when required;Must be able to communicate with customers and keep a good rapportMust be able to prioritise between project work and customer supportMust be willing and available to travel to site for project and or support when required.
Testing
Construct, interpret and execute system and program test plans to verify correct operation of completed systems;Plan, design and conduct test of program; correcting errors and re-test to achieve an error free result.
Desired Skills, Experience and Qualities:
Skills
Is a self-starter who requires minimal supervision, and takes high ownership of work assignedMust be able to provide guidance and support to junior developers to ensure that project deliverables are met in the required quality standards, time and budget estimations;Takes a logical, analytical approach to problem solving and pays close attention to detail;Ability to work under pressure;Ability to work from test scripts as well as the ability to complete independent, non-script based testing;Good communications skills (verbal and written);Experience using different development methodologies by the organisation;Takes ownership of assigned tasks, maintains ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzI3MDM1ODc3P3NvdXJjZT1ndW10cmVl&jid=1305274&xid=2727035877
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Purpose of the Role : Management of Temporary Associates in line with Client Service Level Agreements and Legislative compliance obligations.
Requirements:
Grade 12
Tertiary Education (an advantage)Previous experience within the Recruitment Industry is essentialOwn vehicle is essential
Key Performance Indicators
Effective Associate Recruitment and Management
Build and Maintain Client RelationshipsAssociate Attendance Management and ReportingManagement of Cost to Serve Client (Maintain Margins)Maintain Organizational ComplianceWorking knowledge of BCOE,WCA/IOD, Health & Safety, Benefits & Bargaining Councils
Daily Activities:
Client Service:Clients serviced according to Service Level Agreements. Associate Service:
Effective recruitment to competently meet Client requirements.Manage Legal and Financial Risk through Statutory and Legislative Compliance adherence.
Recruitment:
Maintain updated Associate Database specifying details of suitably competent Associates.
Induction: Ensure that Associates fully understand, and comply with, specific Client Rules and Regulations.Associate Care: Ensure workplace Health & Safety compliance and follow IOD procedures when required.Record Keeping: Maintain Invoice & Associate Files to include all Mandatory Information.Associate Attendance Monitoring: Daily Attendance/Absenteeism Timesheet recording and Status.Internal Procedural Compliance: Participate in inter-departmental procedures with strict adherence to deadlines thereby ensuring accurate and timeous Associate earnings payments and Client Invoicing.Support Organizational Development through communicating possible new and existing Client growth requirements to National Operations Manager.Teamwork: Build and support relationships with Clients and Associates; and between your Branch and Payroll/Finance colleagues thereby contributing towards quality service delivery.
Desired Skills:
Professional CommunicationsPositive AttitudeEmpathyRecruitment & SelectionAttention to detailSelf MotivatedDeadline driven
Desired Work Experience:
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODc1MDIyMzI1P3NvdXJjZT1ndW10cmVl&jid=1194403&xid=1875022325
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The hospitality systems consultant is responsible for micros products installation, maintenance, and support for all projects assigned to
· Responsible for documenting internal installation SOP’s and all project related documents
To ensure high quality customer service
· To uphold adapt it micros values and procedures
To maintain customer success in all project implementations PRIMARY RESPONSIBILITIES FOR THE ROLE
a) Project Implementation
Meet with the Project Manager before commencement of an installation to be briefed on any special requirements and to collect all required documentation (airline tickets, visas, pre- installation packs, sign-off documents, licensing & support agreements, etc…).Hold telephonic meetings with Project Managers outside Cape Town or communicate via electronic mail or MSTravel to clients’Install the assigned products to the requirements and satisfaction of the client andIf assigned to be Project Leader, the HSC will co-ordinate all aspects of the installation asThe HSC will ensure to the best of his/her ability that each project will be completed withinConduct project sign-off meetings with the clients, during which the sign-off documentation isLiaise with clients and manage each installation, training, refresher training, site visit or any other dealings that the company deems fit.Complete all sign off documentation and time sheets before leaving site after projectThe HSC will not leave site if any outstanding issues are not resolved without explicit permission from
The HSC will arrange a handover meeting with the project manager upon returning from a
client’s site, during which the project manager will be briefed on all aspects of the installation.
Create a copy of each clients’ latest database and store it at the Adapt IT All client
databases are to be stored on CD/HDD or Cloud storage inside the customer’s file.
Hand in all dockets with payment the next day to the administrationAny major changes onsite to be communicated to the client inEnsure a signed delivery note is completed on delivery of any systemTrain client, management & staff in accordance with published trainingProduce training materials as required from time toTo ensure that the pricelist for repairs/Changes are adhered to and that all monies collected are remitted to MicrosTo replace/repair/do changes to the best interest of the client and MicrosPresent training courses to other Micros Consultants as required.Each HSC is required to support the products assigned to him/her.Each HSC may be required to work the 24hr help desk from time toAll support calls are to be logged on th...
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Desired Experience & Qualification
5 Years’ experience in the Transport / Truck and Trailer experienceQualified Artisan / Diesel Mechanic / Auto ElectricianMust have a strong commercial and financial acumen as well as knowledge of the location/region market.
Responsibilities:
Daily planning of the Workshop – Plan workshop jobs, creation of job requisition. Ensure correct work instructions are delivered and communicated to technical team.Create job card for work to be performed – Ensure proper and clear communication is kept with internal partners.Control and Manage Timelines of arrival, starting and completion times. Accurate time keeping of all work performed (signed timesheets submitted daily and approved).Daily times sheets with relevant job cards, check sheets to be signed with quality inspection. All documents to be presented to the Head of Service for signing and submission.Ensuring that work is completed within allocated time or as per agreement with customer and EDAC standards.Complete and upkeep all Quality check sheets, related documentation and paperwork for processing of jobs.Communication – Upkeep and inform Customers with progress of work. Liaising with the Manager, Service Admin Controller, Service Administrators/Advisors and/or customer on progress of work.Ensure delivery of good service, customers centricity and relations through feedback and communication.Upselling of Service Work – Inspect and Identify additional potential on equipment entering the workshop. Ensure proper communication and quotations are prepared to issue to customers. Upskill FSE’s to identify possibilities.Customer relations development.Conduct Workshop Technical, HSE, Quality and general meetings to plan, execute and deliver on service requirements and performance.Monitor and manage workshop housekeeping. Always ensure clean and safe working environment.Identify Maintenance Contract opportunities with key and new clients.Marketing of our brand and business.Service Administration - Finance:Check and sign service Job cards prior to submitting for processingManaging Work in Progress and ensuring jobs are completed ASAPMonitoring efficiencies of staff.Taking after-hour service and breakdown calls, coordinating with technicians and liaising with customers on progress of work.Quality of workmanship.Technical support to staff and identify training required.Ensure that service vehicles are serviced and maintained.Ensure that proper safety procedures (use of safety equipment) are adhered to on site.Ensure all personnel are equipped with safety equipment (PPE) and documentation is up to date
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Our client a leader in the manufacture, distribution and provisioning of packaging and fastening solutions, based in New Germany, Durban; is currently looking to employ an experienced External Service Technician.
An awesome career opportunity awaits.
Requirements:
3 years’ experience in an External Technicians function.Have a technical ability to troubleshoot problems analytically and develop solutions.Ability to read service manuals and schematic drawings.Have an ability to work independently and communicate well with Peers, Line Managers and Customers.Must be computer literate MS Programs.Advantageous to have Industry knowledge of Strapping, Packaging and Fastening equipment.Must be in possession of a valid driver’s licence.
Responsibilities:
Service and Repair full range of Strapping, Packaging and Fastening Equipment and Tools. (Tool operation ranges from mechanical, pneumatic, battery and electrical across all divisions.)”To reference and correctly identify spares required for internal and external repairs.Complete all admin functions timeously and correctly, including Job Cards for all equipment repaired internally and externally.Report to Line Managers with customer comments and relevant information regarding the condition of equipment on site.Liaise with the relevant Sales Consultants regularly regarding the condition of the equipment in operation as well as opposition activity.To ensure Boot Stock spares are accurate and replenished frequently.Submit a stock take on boot stock as per management requirements.Housekeeping in workshop.Any other reasonable instruction from management.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODQ0MDY2MzIyP3NvdXJjZT1ndW10cmVl&jid=1479639&xid=2844066322
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This incumbent is responsible for fulfilling the role of a liaison officer between the members of the Fund and the Fund’s service providers, the functions include but are not limited to:
· Host Fund presentations for members, union officials, employers, and other identified stakeholders at approved site.
· To ensure end to end service delivery on behalf of members and employers for all queries.
· To ensure communication and engagement to employers, members, and stakeholders of the Fund.
· To resolve all queries and actively monitor service delivery on the Fund, take appropriate steps to ensure that SLA is delivered.
Walk in Members
Receive members and help them with submission of their claims and all queries.Ensure that all due diligence is completed in processing the claims and all other queries.Check that all claim documents are available: Viz. ID, forms tax numbers etc.Act as a service rep to ensure that all forms are completed fully to ensure timeous payment. Guide the member ito education and completion of all paperwork to prevent come backs. Viz, To Advise member of any outstanding documentation or what will affect the delay of the claim.Attend to members and beneficiaries who are submitting and following up on their claims (withdrawal, funeral, disability, death, unclaimed benefits, retirement, trust fund).Escalate claims that are outside the service level agreement.Assist with all walk in queries to ensure end to end service and delivery eg. Advising members who come to enquire about their membership on their statusLiaise with various departments/stakeholders wrt member claims eg to the relevant CLO/MCLO for further investigation.Provide members with benefit statements, contribution history and quotations where available.Educate members on benefits of the fund and process.Ensure reporting daily to the manager for consideration and review.
Planning for Travelling
Complete a yearly travel plan split per month.To inform all Client Liaison Officers (CLOs) of planned pending trips and to get a list of employers that needed to be visited from CLOs.To ensure that all administrative tasks relative to the training including full recon, outstanding claims and unallocated contributions have been obtained.To check with the Agents that the employers to be visited have been registered with the NBC and if not to include in the preparation for the visits.To escalate all matters arising from the employer meetings/visits to the relevant departments and ensure that they are acted on.
Reporting and Admin
Submit daily and weekly reports including any ad-hoc reports as and when required by businessAll claims and documents to be uploaded and indexed on Everes...
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Requirements:
Proven Business to Business (B2B) outbound sales experience in the BPO environmentInternational outbound sales experienceExperience of working to serious targets in a period of significant growth.Experience of selling to new and existing customers and balancing this work.Experience of developing and implementing sales plans.Experience of developing and implementing sales pipelines.Experience of delivering an excellent customer experience in a commercial setting.Proven experience in developing and managing relationships with new and existing clients.Knowledge of principles of sales and customer experience.
Working Hours:
09:45 - 19:00 (Monday - Thurs)
09:45 - 17:45 (Friday)
* If weekly targets are met, Consultants may finish at 16:30 on Fridays.
Important Information
This will be a work from home position, all consultants will be required to work on site until they are up to speed & meeting their targets.
All equipment & connection will be provided at company cost.
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ROLE PURPOSE
Huntswood’s success relies on its IT Infrastructure and End-user facilities being available, effective and efficient.
As a Firstline ServiceDesk Technician, you will be the face of the Technology Team. You, along with the team will handle the initial first point of contact for all technical incidents and requests from the business, offering a professional, courteous, speedy and effective service to ensure disruption to Huntswood’s business processes and clients are kept to a minimum.
Job description
Ensure that incidents and problems logged on Huntswood’s call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised.Ensure that identified incidents and problems are descriptively logged and kept up to date on Huntswood’s call logging system.Strive to meet the SLA’s defined within the Call logging system.Ensure that all incidents, requests and problems are escalated to the appropriate team if they are not able to be resolved within the agreed timescale.Answering telephone calls and strive to resolve a majority of tickets on first contact and to work with the Head of Customer Support to identify opportunities to further improve the number of tickets resolve on first contact.Managing Client project set-ups to ensure the Client infrastructure is set up on-time and is tested and working.Work alongside 2nd & 3rd Line to learn and carry out escalated tasks (where appropriate)Provide remote support across both Huntswood sites and to home based colleagues.Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests, problems and projects.Ensure Huntswood’s computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability.Writing and reviewing Service Desk Team’s documentation.Carry out manual handling, moving desktop equipment during desk and office moves as well as project set ups.Work positively with the other members of the Technology team to ensure end-to-end customer satisfaction with the technology services to customers.Responsible for Huntswood Assets and ensuring that the CMDB is accurate and kept up to date.
Person Specification *Essential
Excellent Customer facing and Customer Service skills, able to communicate to users at all levels.Thrive in a busy environment with changing priorities and goals.Good level of understanding of a Microsoft Windows Active Directory environment including GPO.Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office 365.Good l...
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Our client based in Durban North is looking for an experienced manager for their service station and convenience store.
Job requirements:
1. Experience in service station management
2. Must have management experience
3. Knowledge of the retail industry
4. Employee development and management
5. Administration skills and computer literacy
6. Must be highly responsible and accountable for stock management; buying, issuing of stock, stock takes
7. Supervision and control
8. Ability to analyse and draw reports from sales figures
9. Drivers license
10. Willingness to work retail hours
11. Must be able to travel between these sites in Durban: Sherwood, New Germany, Redhill and BereaInterested candidates are encouraged to apply for the role either directly online or by sending their application through to talent@pronel.co.za Kindly note, our consultants receive more than 300 applications daily, it is not physically possible for us to regret everyone. If you do not hear back from a consultant within 5 - 10 working days, please consider your application unsuccessful this time around. We appreciate your understanding in this regard.
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To work with the companies clients .
To build long term relationships with big customers /clients .
Skills such as closing sales and nuturing relationships with clients .
Strategic planning and cross - functional leadership.Responsibility:Develop trusting relationship with major clients
Study and understand key clients needs and requirements
Expand the realationships through re-negotiation and proposals
Driving to sites
Job Reference #: finance Consultant Name: Renel Pillay
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We are looking to employ an Operations Assistant/Site Supervisor in a Labour Environment with outstanding administrative and communication skills. An Operations assistant is expected to be a conceptual thinker with superb organizational and time management skills. You must be reliable and should accurately follow instructions with the ability to multitask and acclimatize to a fast-paced environment.
To ensure success, Operations assistants/Site Supervisors should display remarkable conflict management and decision-making skills with a solid understanding of employee relationships, staffing management, and payroll and benefits administration. Top candidates will be superb at problem-solving, efficient in scheduling, and precise in the recruitment process.
Responsibility:Key Competencies :
• Support all internal and external HR-related inquiries or requests.
• Maintain digital and electronic records of employees.
• Serve as point of contact with clients and operations management.
• Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.
• Assist with performance management procedures.
• Coordinate training sessions and seminars.
• Perform orientations and update records of new staff.
• Enforcing of Code of Conduct initiating Disciplinary Process
• Maintaining Disciplinary Matrix
• Produce and submit reports on general HR activity.
• Process payroll and resolve any payroll errors.
• Complete termination paperwork.
• Management of teams on site
Job Requirements:
• Experience in human resources or related (essential).
• Experience in retail operations (advantageous).
• Microsoft Excel (highly competent)
• Highly computer literate with capability in email, MS Office, and related business and communication tools.
• Effective HR administration and people management skills.
• Exposure to payroll practices.
• Full understanding of HR functions and best practices.
• Excellent written and verbal communication skills.
• Works well under pressure and meets tight deadlines.
• Fantastic organizational and time management skills.
• Strong decision-making and problem-solving skills.
• Meticulous attention to detail.
• Ability to accurately follow instructions.
Job Reference #: OPS-StangerConsultant Name: Recruitment Rise Up Management
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