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Sales Consultants Urgently NeededOpinex Contact Centre is a growing company based inChatsworth, Durban. We are offering vibrant and goal driven individuals theopportunity to master their sales skills and further their professionaldevelopment.Your role will entail coldcalling prospective clients to sell our products and generate leads to grow thebusiness.We offer a salary package ofR4000 with an UNCAPPED COMMISSION structure + Generous Weekly Incentives.Requirements:· A minimum of 3-6 months Call Centre sales experience with outbound cold calling (Preferred)· Vehicle Tracker sales experience (Advantageous)· Motivated, enthusiastic and financial driven· Excellent communication skills· Computer literate ( Advantageous)Responsibilities:Ensure a high quality, effective and professional experience is provided to every customerMaintain high ethical standards in all daily activitiesUnderstand all products and services available to the customerUnderstand and know how to work with a variety of customer demographics and profilesFoster open communication through active listeningSpeak clearly, concisely, and effectivelyRespect other employeesWe Offer:· Training· Generous weekly incentives· Uncapped commission structure· Permanent contract based on performance· Diverse and accommodating environment full of driven individualsApplication InstructionsEmail your CV to recruitment@opinex.co.zaCOVID-19 protocols includemandatory mask usage, the provision of sanitizing stations throughout thecompany, as well as regular work space disinfection throughout the day.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5NzM0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188452&xid=1266_49734
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Recruitment Consultant
CallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Our vision is to bring significant contribution to the South African GBS industry objective of creating 500 000 new jobs servicing offshore markets by 2030 and give the talented youth of South Africa an opportunity to gain skills and experience to launch purposeful career opportunities.
Job Summary
Managing the end-to-end process. from designing new campaign ads. Screening and sourcing quality candidates. Apply critical mindset to ensure key skills candidates meeting campaign requirements. This role entails working closely with the Operations Departments so you must have strong relationship building skills. Strong sense of urgency and working in a pressurized environment is needed for this role.
Key responsibilities
Write adverts and post on various platformsImplement initiatives & referral initiatives to attract outbound sales candidatesEnsure fulfilment of the end-to-end recruitment function including sourcing, telephonic screening, competency-based interviews, assessments, compliance & all other related functionsAll administrative related dutiesEnsure high quality standards are adhered to
Requirements and Qualifications
2+ years end to end recruitment experienceProven track record in meeting high candidate deliverycontactable references
Working Hours
Monday to Friday 8am to 5pmFlexible due to Operational requirements
Salary – R 6000 to R 8000 plus lucrative placement incentive
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/3136941773?source=gumtree
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We are looking for SALES CHAMPIONS to join our high performing sales team in a well-established telecommunications operation. If you are money-hungry, tenacious and love the world of sales, then this is for you!
Salary R 4 500 Basic + potential commission earnings of up to minimum R 15K per month
Key Responsibilities
Cold call pre-existing and new customers to sell variety of products & services.Offer professional advice to clients for upgrades.Set up new customer accounts and update existing records.Keep up to date and fully informed on product comparisons and new products.Be compliant in all activities in accordance with regulations and professional guidelines and ethics & business rules.
Requirements
Min 1 – 2 years outbound sales experienceStrong sales ability & ability to handle client objections.Proven track record of meeting sales targetsExcellent communication skills in English & 1 other languageBackground in telecommunications will be an advantage.Clear criminal record
Working HoursMonday to Friday & alternate Saturdays
LocationDurban Central
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/3752483479?source=gumtree
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Leading a team within the Outbound and telemarketing Call Centre to meet business requirementsTo guide and support team membersSetting, measuring and meeting performance targets for speed, efficiency, sales and quality for the teamDriving operational and technological efficiencies within the teamManaging the daily running of the teamMonitor team members performance against target on a day-to-day basis, and implement changes where appropriateEnsure the individual team member’s service standards are adhered to, e.g. meeting and exceeding Targets, team productivity, data conversions, Talk time interactions captured, etc.Handling difficult customer complaints or enquiriesDrive quality control and ensure corrective action are taken where requiredAnalyze performance statistics of teams, e.g. number of calls per team, number of successful contacts, wrap up codes and ensure that appropriate action is taken.Forecasting capacity against plan on a weekly/monthly basisEnsure adherence to the operational policies and proceduresParticipating in the recruitment and selection of staffMonitor performance on regular basis and provide constructive feedbackPro-actively encourage high performance at all timesEnsure all staff issues are dealt with appropriately and within a timely fashionEnsure all daily, weekly and monthly workloads are completedMotivating, developing and retaining staffIdentifying staff training needs and planning of training sessionsAdhering to all HR policies and proceduresMonitor performance on regular basis and provide constructive feedback
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/1909587599?source=gumtree
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We are looking for SALES CHAMPIONS to join our high performing sales team in a well-established telecommunications operation. If you are money-hungry, tenacious and love the world of sales, then this is for you!
Desciption:
Cold call pre-existing and new customers to sell variety of products & servicesOffer professional advice to clients for upgradesSet up new customer accounts and update existing recordsKeep up to date and fully informed on product comparisons and new productsBe compliant in all activities in accordance with regulations and professional guidelines and ethics & business rules
Telesales Sales Consultant
CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market.
Join us as an Outbound Sales Consultant and be part of a winning team. You will be working on SA’s largest Telecommunications company. This is no ordinary Sales position. This is YOUR opportunity to be part of a winning team and enjoy the success that comes with it!
We offer Guaranteed Basic salary, PLUS commission, PLUS high end electronic and other great incentives. · Earn up to R20,000 a month.
Apply now if you Have at least 1 years’ tele-sales experience. · Have strong sales ability and objection handling. · Are proficient in English and 1 other language. · Have the tenacity and passion for sales. · Proven ability to meet sales targets.
Send your CV to our watsapp line (0764206424), or via the link in this advert. Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful
https://www.ditto.jobs/job/gumtree/3764191976?source=gumtree
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The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall Callforce customer’s experience.
Experience and skills required:
2-3 years experience in a similar roleExcellent verbal, written and interpersonal communication skillsOutstanding customer service skills and dedication to providing exceptional customer careMust be self-motivator and self-starterFocus on quality and customer serviceExceptional listening and analytical skillsSolid time management skillsMust be able to effectively deal with people at all levels inside and outside of the CompanyCreative ability & writing proficiencyAbility to multitask and successfully operate in a fast paced, team environmentMust adapt well to change and successfully set and adjust priorities as needed
Responsibilities:
Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to site management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Monitors customer care email responses.Participates in customer and client listening programs to identify customer needs and expectations.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for call center staff.Provides feedback to call center team leaders and managers.Prepares and analyzes internal and external quality reports for management staff review.Perform other duties as assigned.
https://www.ditto.jobs/job/gumtree/1073947081?source=gumtree
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1. Develop and maintain the sales team
- Leading a team within the Outbound and telemarketing call centre to meet business requirements- To guide and support team members
2. Operational management
- Setting, measuring and meeting performance targets for speed, efficiency, sales and quality for the team- Driving operational and technological efficiencies within the team- Managing the daily running of the team- Monitor team members performance against target on a day to day basis, and implement changes whereappropriate- Ensure the individual team member’s service standards are adhered to, e.g. meeting and exceeding Targets,team productivity, data conversions, Talk time interactions captured, etc.- Handling difficult customer complaints or enquiries- Drive quality control and ensure corrective action are taken where required- Analyze performance statistics of teams, e.g. number of calls per team, number of successful contacts, wrap up codes and ensure that appropriate action is taken.- Forecasting capacity against plan on a weekly/monthly basis- Ensure adherence to the operational policies and procedures- Participating in the recruitment and selection of staff- Monitor performance on regular basis and provide constructive feedback- Pro-actively encourage high performance at all times- Ensure all staff issues are dealt with appropriately and within a timely fashion- Ensure all daily, weekly and monthly workloads are completed- Motivating, developing and retaining staff- Identifying staff training needs and planning of training sessions- Adhering to all HR policies and procedures- Monitor performance on regular basis and provide constructive feedback- Pro-actively encourage high performance at all times
3. People Management
- Ensure all staff issues are dealt with appropriately and within a timely fashion- Ensure all daily, weekly and monthly workloads are completed- Motivating, developing and retaining staff- Identifying staff training needs and planning of training sessions- Adhering to all HR policies and procedures
4. Health and Safety Compliance.
- Conform and adhere to Safety, Health and environmental legislative requirements.- Report any health and safety concerns/incidents in the workplace to the manager / health and safetyrepresentative.- Assist the company to establish and maintain a fully compliant healthy and safe work environment.- Attend the Safety, Health and Environmental workshops as required by management.
https://www.ditto.jobs/job/gumtree/3398722366?source=gumtree
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ABOUT THE COMPANY it is a global technology consulting and digital solutions Company helping more than 485 clients succeed in a converging world. With operations in 33 countries, we go the extra mile for our clients and accelerate their digital transformation journeys.
PURPOSE OF THE POSITION
Develop solutions for the entire Procure to Pay PTP process.
RESPONSIBILITIES & DUTIES
Quick learning to develop sufficient knowledge of existing implementation Preparation of checklist for KT of existing configuration and developments from existing support team Should be able to build professional relationships with clients, management, colleagues for ensuring delivery of proposed solutions Supports the design, analysis and estimation of projects. Develop Functional Specifications and work closely with system developers on design, testing, and troubleshooting to support system enhancements and implementation. Strong communication skills and Interpersonal Skills.
ACADEMIC & TRADES QUALIFICATIONS
Bachelor Degree in Accounting /Supply Chain or equivalent.SAP S/4HANA.
WORK EXPERIENCE & SKILLS
Required Technical and Professional Expertise At least 10 years of experience in Procure to Pay (PTP) process. Should have experience in S/4HANA Project.
Extensive experience with configuration of SAP PTP modules in the following areas
Sourcing and Contract Management, Purchase requisition, Purchase orders, Indirect purchasing , Inventory management good movements , WM warehouse management, lE- inbound and outbound processes, MRP, LETRA and Inter & intra company orders Experience in defining systems strategy, developing systems requirements, designing and prototyping, testing and training end users.Should have strong functional and technical hands on experience in B2B integration using EDI & iDocs.At least one end to end implementation experience on S/4HANA.Experience in Fiori Apps Hands-on experience on S/4HANA in driving Custom Business solutions for Reports, Enhancements.Good experience with Interfaces with SAP components ABAP, BW, Business Objects and EDI.This role will work closely with the business Stakeholders as well as other cross functional SAP team to identify opportunities to improve business processes, support all project related activities and to support the maintenance of SAP solution.
ACADEMIC & TRADES QUALIFICATIONS
Bachelor Degree in Accounting /Supply Chain or equivalent.SAP S/4HANA.
WORK EXPERIENCE & SKILLS
Required Technical and Professional Expertise At least 10 years of experience in Procure to Pay (PTP) process. Should have experience in S/4HANA Project.
Extensive experience with configuration of SAP PTP modules in the fo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODU3MTI5Nzg3P3NvdXJjZT1ndW10cmVl&jid=1271248&xid=3857129787
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Requirements:
Minimum Academic, Professional Qualifications & Experience required for this position
Matric/Grade 12Administrative background.Strong Administrative background, Microsoft Office, Projects chartersAnalytical and logical reasoning skills and experience is essentialA minimum of two years’ experience in a distribution and warehousing environment would be essentialComputer literacy would be advantageous – Excel ability
Functions / Responsibilities:
Task Execution
Maintain a positive attitudeRespond openly to feedbackEnsure that effective communication is priorities relating to Inbound and Outbound departmentsBooking of Training & meeting venues within the DCBeverage & Meal arrangements for meetings and trainingMinute taking of meetings and distribution of minutes to the relevant audience channeling of issues notesFollow up on 005 meeting task and feedback to the DC General ManagerAssist with GSCIS Presentation and minutesTake ownership and accountability for tasks and activities and demonstrates effectiveneFollow through to ensure that quality and productivity standards of own work are consistently and accurately maintainedInform relevant parties in the event of tasks or deadlines not met and provides appropriate means of resolutionManage and maintain attendance dashboardManage and maintain regional office spacesManage and maintain leave planner for Snr ManagementManage maintain the growth schedule on a monthly basisManage and maintain the Duty rosterInstances of poor and/or excellent customer relationships is reported to Management on an ongoing basis
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTE5MzcxMDcwP3NvdXJjZT1ndW10cmVl&jid=1750650&xid=3119371070
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Our renowned client, who specializes in automotive lubricants, is currently seeking an experienced Outbound Sales Representative to join their team in New Germany, Durban.
PRIMARY DUTIES AND RESPONSIBILITIES
Establishing, developing and maintaining business relationships with current customers and prospective customers to generate new business of the organization’s products.Make telephone calls and in-person visits and presentations to existing and prospective customersAcquire a deep understanding of the customer needs and requirements.Build a referral base through customers reached.Reach out to customer leads through professional appointments.Present products in a manner that the customer understands the value and need that is created.Monitoring sales to ensure targets are met.
PREFERRED SKILLS
Meet and exceed sales targets.Good Communication Skills.Excellent Sales & Marketing Inter-Personal Skills.Computer Proficiency.
MINIMUM REQUIREMENTS
MatricSales & Marketing Degree or Diploma will be preferredProven Track Record in Sales with 3 – 5-year experience in a similar role.3 – 5 years’ experience using Pastel software.Willing To Travel.Previous experience working in the automotive industry.Contactable References.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTE1MzQ5NzU0P3NvdXJjZT1ndW10cmVl&jid=1187648&xid=2115349754
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CXP are looking for exceptional individuals who are highly skilled in sales with the ability to provide world class customer service, to join our team in insurance who service UK clientele.
Requirements:
Covid19 Vaccination Certificate Original ID DocumentTax NumberBank Account registered in own nameNational Senior CertificateCompleted tertiary qualification/ studying towards a qualification *PreferredClear Credit and Criminal recordComputer literate2 years’ experience in Outbound Sales or Cold Calling EnvironmentAbility to upsell & cross sell international products/ servicesProven experience in the insurance/ financial spaceProven track record of high performanceExcellent command and use of English, both written and VerbalAttention to detailStrong analytical and numeric skillsAble to navigate through various systems at onceGood attendance and performance recordReliable transport to Umhlanga
Duties Include:
Upselling and cross selling products via telephone.Handling customer enquiries via email and telephonically.Proactively identify issues and problems before they arise.Assist with escalated calls and complaints in line with procedures.Providing world class customer service to international clients.Working with various parts of the business to resolve issues.
Working Hours
Monday to Sunday on a shift rotation (the rotation can be confirmed if successful to next stages but is subject to change from the client).
Full Time (45 hours per week, 40 operating hours) Shift times will fall between 9am to 9pm with the opportunity for over-time.
*Shortlisted candidates will be required to complete a game based assessment as part of our recruitment process. This process will require you to download an application onto your chosen device. The game requires stable internet connection throughout the duration being played.
Successful Candidates should be prepared to commence work 24/01/2022.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzA1NTYyNDc1P3NvdXJjZT1ndW10cmVl&jid=803438&xid=2305562475
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Requirements:
Proven Business to Business (B2B) outbound sales experience in the BPO environmentInternational outbound sales experienceExperience of working to serious targets in a period of significant growth.Experience of selling to new and existing customers and balancing this work.Experience of developing and implementing sales plans.Experience of developing and implementing sales pipelines.Experience of delivering an excellent customer experience in a commercial setting.Proven experience in developing and managing relationships with new and existing clients.Knowledge of principles of sales and customer experience.
Working Hours:
09:45 - 19:00 (Monday - Thurs)
09:45 - 17:45 (Friday)
* If weekly targets are met, Consultants may finish at 16:30 on Fridays.
Important Information
This will be a work from home position, all consultants will be required to work on site until they are up to speed & meeting their targets.
All equipment & connection will be provided at company cost.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjI3NTgwMTQ/c291cmNlPWd1bXRyZWU=&jid=1122156&xid=362758014
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Recruiting exceptional Call Centre sales Development representativesDo you have what it takes to join our high-performing call center? We are in the process of hiring a team of dynamic Sales Development Representatives.This is a work from home position. and the position will involve Cold-Calling top business executives and scheduling appointments with them.To be considered for this role, you must have:A Quiet workspace free from interruptionsA Reliable laptop High-speed internet. Additionally, we require candidates with prior experience in cold-calling or sales.If you are excited by this opportunity and ready to join our team please send us your details via our WhatsApp line.
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I am seeking an Internal Sales & Support Administrator for a national multi-sensory branding company.The job description will include, but not limited to:- Generate leads by prospecting new business - Book sales appointments for Sales Reps to go in and sell the product - Meet call, appointment, and sales target set - Assist external team with closing of sales (following up on Opportunities and Chasing approvals) - Carry out accurate and efficient sales related administration Requirements: Sales experience is a MUST! Dynamic and out the box thinking Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers Persuasive and goal-oriented Tenacity to handle rejection and continue with a positive attitude when reaching next potential client Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers Persuasive and goal-oriented Possesses an energetic, outgoing, and friendly demeanour Eager to expand company with new sales, clients, and territories Self-motivated and self-directed Able to multitask, prioritize, and manage time efficiently Knowledge of sales process from initiation to close Ability to work independently or as an active member of a team Previous experience in outbound call centre, inside sales experience, or related sales experience preferred The ideal candidate for this position is results driven, persistent, excellent time management, excellent telephone sales, customer service, selling to customer needs, prospecting skills, motivation for sales, handled rejection, professional!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczMzgwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186328&xid=1109_73380
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*A reputable Financial Services Company is seeking to employ experienced Sales agents. Our employees nominated us ‘the best company’ to work for, for 3 years running! *
*We invest our time and energy into growing and developing individuals to become the best of the best and to succeed beyond expectations. Our most important value is to give ordinary individuals an opportunity to GROW within our extraordinary organisation. *
*Job Responsibilities:*
The ideal candidate will be working closely with our experienced team, marketing and advertising our products to the South African public. The candidate will help to generate interested customers and expand sales growth for the business.
Plan and prioritise personal sales activities and customer/prospect contact towards achieving agreed business aims, especially managing personal time and productivity.
Use customer and prospect contact activity tools and systems, and update relevant information held in these systems.
Respond to and follow up sales enquiries using appropriate methods.
Attend training to develop relevant knowledge, techniques and skills.
*Requirements:*
It will be essential, for you to have the following skills:
Experience of at least 6-12 Months in a similar role is required
A great telephone manner with persuasive communication skills
A matric certificate/NQF level 4
Hardworking, reliable, professional and success driven
*What’s in it for you?*
We know how important it is to look after our people, and you can expect an excellent rewarding benefits package when you join our team, including:
• Uncapped, above the norm commission structure
• Individual incentives
• Opportunity to progress & develop into a huge career
• Fun and energetic working environment
*Requirements:*
It will be essential, for you to have the following skills:
Experience of at least 6-12 Months in a similar role is required
A great telephone manner with persuasive communication skills
A matric certificate/NQF level 4
Hardworking, reliable, professional and success driven
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQzMDQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1233490&xid=1555_43047
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Our renowned client, who specializes in automotive lubricants, is currently seeking an experienced Outbound Sales Representative to join their team in New Germany, Durban.PRIMARY DUTIES AND RESPONSIBILITIES Establishing, developing and maintaining business relationships with current customers and prospective customers to generate new business of the organization’s products.Make telephone calls and in-person visits and presentations to existing and prospective customersAcquire a deep understanding of the customer needs and requirements.Build a referral base through customers reached.Reach out to customer leads through professional appointments.Present products in a manner that the customer understands the value and need that is created.Monitoring sales to ensure targets are met.PREFERRED SKILLS Meet and exceed sales targets.Good Communication Skills.Excellent Sales & Marketing Inter-Personal Skills.Computer Proficiency.MINIMUM REQUIREMENTS MatricSales & Marketing Degree or Diploma will be preferredProven Track Record in Sales with 3 – 5-year experience in a similar role.3 – 5 years’ experience using Pastel software.Willing To Travel.Previous experience working in the automotive industry.Contactable References.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MzQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189367&xid=1109_74347
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Senior Sales Manager Ignition Group eThekwini, KwaZulu-Natal, South Africa (On-site)The Role: With deep roots in South Africa, our teams are delivering technology solutions to some of the largest brands across the globe enabling both consumers and business to gain competitive advantage!The Detail: in the role of Senior Sales Manager, you will own the overall responsibility and accountability for the holistic performance, quality, and development of the contact centres under your management in line with agreed targets and budgets as stipulated by the Head: Distribution Sales and Service.We operate both domestically and internationally and have offices in Durban and Johannesburg.Educational and Professional Body Requirements: MatricContact Centre qualification will be an advantageExperience: At least 15 years inbound, or outbound contact centre experience.At least 15 years Contact Centre Manager experience.Proven experience managing senior Contact Centre teams.Experience in a customer service, campaign, claims, retentions and/or sales contact centre environment required.Demonstrable experience working with the MS office suite, including MS excel and MS word.Skills: Demonstrate the ability to plan and organise.Ability to develop and nurture improved performance across sales and/or service.Excellent communication and stakeholder engagement skills.Excellent telephone manner with a clear speaking voice.Familiar with CRM systems and practices.Ability to work under pressure and meet deadlines.Ability to manage conflict using a solution-focused approach.Ready to Ignite your career? We would love to hear from you. Apply today!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgxNjI1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1210049&xid=1109_81625
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Customer Retentions Specialist - DurbanA vacancy exists for a Customer Retention Specialist within Kazang Connect, a division of Main Street 1723 (Pty) Ltd in the Durban, KwaZulu-Natal.The Customer Retention Specialist will work closely with the Base Administrator and will be reporting directly to the Regional Manager. In this role, you will retain existing and new customers, increase loyalty, and retain business, analyze customer feedback, and compile reports for the region.Key Responsibilities:Reports and dashboardsManaging of Daily, weekly, and/or monthly reports that shows the effectiveness of the variousSales teams within the region.Expanding upon existing reports to ensure increased efficiency and to make sure you have the required information to assist Sales teams.Distributing said reports in the form of dashboards to the relevant Sales Managers and teams.Kazang Retentions Worksheets – Device drop-offsUsing reports to identify devices that stop tradingEscalating these to the relevant Sales Managers and teams for follow upEnsure that any issues related to this are resolved satisfactorily by escalating to the relevant department heads.Allocation and follow-through on customer call ticketsCollation of call statisticsTotal outbound call completion within the baseDebt repayment rates on applicable basesReconcile device losses on applicable bases.Skills & Requirements:Analytical Skills: Work with large amounts of data and extract what is relevant to the business.Able to identify trends and spot discrepancies where applicableSound computer literacy including Outlook and Excel requiredSound numeric skillsEducation & Technical Competencies:Matric/Grade 12Sales or Administrative qualification will be and added advantage.1 years Sales Admin or Customer service/retention experienceCompetent in Microsoft Office Suite (Word, Excel, Outlook).Work Behaviours and Attitudes:Able to work independently as well as a member of a team and work well under pressure.Actively seeks feedback, able to withstand constructive criticism to improveHighly professional, high personal standards, able to produce work of a high qualityShows initiative, persistence, and determinationWillingness to go beyond the call of duty
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ3NDc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178777&xid=1266_47475
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Our client based in Isithebe is seeking a Supply Chain and Warehouse Manager. The successful incumbent will be reporting to the Factory Manager and will be part of the Senior Management teamMain job functionExperience managing inbound (freight clearing, forwarding and receipting) and outbound logistics (dispatch and distribution)Experience with forecasting and allocationsManagement of outsourcing and value add processesExperience implementing and working with warehouse management systems and tools – Warehouse layout, stacking, barcoding and scanning, binning, traceabilityFull responsibility for inventory control and procedures (on site and off site) – Cycle counting, month end stock counts and recons, Annual auditing (external)Supplier contract negotiating (pricing, annual review, audits and evaluation)Manage staffQUALIFICATIONS:QualificationsDiploma/Degree in Supply chain/Warehouse Management /Transport & Logistics ManagementIndustrial Engineering Diploma/Degree (added advantage)Operations Management Diploma/Degree (added advantage)EXPERIENCE:Experience/CriteriaMust have at least 10 years’ experience as a Supply chain/Warehouse ManagerMust have a good understanding of production and process flowsAdherence to Quality systems (FSSC 22000, ISO 9001)Computer literate – MS officeSYSPRO is essentialAbility to work under pressure and multitaskAccurate, precise and attention to detailAbility to identify areas of improvement and implement changePeople managementStructured approach and problem - solving skillsAbility to see the bigger picture
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5NzUzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188468&xid=1266_49753
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Durban - A leader within the moving and storage industry seeks to employ an Imports Coordinator to join their successful teamQualificationMatricRequirementsImports and exports administration / coordination experience within the storage, shipping and moving industry essentialFully computer literate and accuracy with figure workExcellent telephone communication skillsGood command of the English language including grammar and spellingDutiesLiaise with import clients on all matters relating to relocationPrepare export documentation to present to the clearing agentCoordinate customs clearance procedures and shipmentsCalculate quotations for outbound shipments including quote follow upsSchedule bookings for shipment packing, collection and shipmentsProcessing of invoices on Great PlainsManage the Bond StoreAssist with inbound shipment enquiries and quotationsGeneral office administration tasks, when requiredSales – CRM systemSales – surveys – volume and packing requirements and discussion with clients regarding documentation requirementsLiaise with shipping linesLiaise with agents regarding packing and shipping documentsDeal with claims
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ4ODA3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1184163&xid=1266_48807
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