Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Suggested
Top ads in Jobs
Full time graphic designerknowledgeable in Adobe Photoshop, illustrator, Coral draw & windowoffice applications.Have a knowledge to do Litho set ups and digital.Creative mind set, ability to work under pressure, and multitask, excellentcommunication skills and deadline drivenCompany based in Cornubia Business Park
1d
Other
Results for office job in Jobs in KwaZulu-Natal
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202438
2d
SavedSave
PROJECT MANAGER - IT (CYBERSECURITY / RISK MANAGEMENT)Location: Hillcrest, KZN (primarily office based - possibility of hybrid / remote work) My client is a leading international cybersecurity firm dedicated to providing innovative solutions to safeguard businesses from digital threats.Position Overview:We are seeking a highly skilled and motivated mid level Project Manager to join their Governance, Risk, and Compliance (GRC) team as support to the Project Leader. As a key member of the team, they will fill a crucial role in executing projects that ensure that their clients meet regulatory requirements, manage risk effectively, and uphold the highest standards of governance.Responsibilities:- support end-to-end project management activities for GRC initiatives, including planning, execution, monitoring, and reporting.- collaborate with cross-functional teams to define project scope, objectives, and deliverables, ensuring alignment with client requirements and business goals.- develop and maintain project schedules, budgets, and resource plans to ensure timely and cost-effective delivery of projects.- conduct risk assessments and implement mitigation strategies to address project risks and issues proactively.- communicate project status, milestones, and key decisions to stakeholders, providing transparency and promoting alignment throughout the project lifecycle.- drive continuous improvement by identifying opportunities to enhance processes, tools, and methodologies within the GRC team.Qualifications:- Bachelor's degree in Information Technology, Business Administration, or related field; - Proven experience (min 3 years) in project management, specifically in the cybersecurity domain with a focus on Governance, Risk, and Compliance.- Strong understanding of regulatory frameworks and standards - excellent communication, and stakeholder management skills, with the ability to influence and inspire cross-functional teams.- demonstrated ability to prioritize competing demands, manage project constraints, and drive results in a dynamic environment.- proficiency in project management tools and methodologiesBenefits:Competitive salary and benefits packageExcellent opportunity for professional growth and developmentDynamic and collaborative work environmentMeaningful work that makes a difference in cybersecurityIf you are passionate about cybersecurity and thrive in a fast-paced environment apply now in confidence to leah@strategicplacements.co.za
1h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Arabic Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Arabic and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202648
2d
2
Office Administrator & internal
sales in hospitality Sector
ABOUT THE POSITION
Are you a Food and Beverage graduate and looking for an
awesome team and organization to join, then look no further!Is this you?You are a logical and organized individual, who thrives in
a role that allows you to develop good business relationships with customers.
You are able to work well in a team and are excellent at communicating in both
verbal and written forms. You are process and admin orientated and are looking
for a role that will allow you to develop your skill set.What you'll be doing (and why you'll enjoy it)Do you have an entrepreneurial type of personality? Will you
manage to oversee all internal running of office, from sales to overall running
of a small business?Reporting directly to the owner, that has run the company
for 18 years. You will be responsible for building and maintaining
relationships with both customers and suppliers with the ultimate goal to
maximize long-term sales and profit margins. You will be involved in all types
of events and all different aspects in the hospitality sector. You will also be
responsible for managing team leaders, staff training and payroll.Where you'll be doing itOur offices are in Pinetown but often work from different locations
around Durban. What you'll needA tertiary qualification or experience in Food and beverage
management or similar is essential. If you have previous experience within a
similar role that would be fantastic. Your communication and admin skills need
to be exceptionally strong. You would need to be process and systems driven in
order to succeed in this role. You'll be required to have a strong
understanding of excel word and emails.What you'll getSalary package made up of a Basic salary & Commission Structure.
You will have the opportunity to work with an exciting, young team and to learn
from the best in the business. The company treats their employees well, develop
from within and are big on team building and development so often have fun
activities they do.How to applyPlease email CVS and a short description why you are the
right person for the position.Salery Expectation and recent photoEmail mike@mybar.co.zaDesired Skills:·
Sales Administration·
Own drivers License ·
Order Processing·
Self-motivated and can work some
weekends when needed.Desired Qualification Level:
3h
1
SavedSave
Work from the convenience of your home
We are looking for a female to join a fast growing business
This is an opportunity to 'get your foot in the door' of a great business that is still expanding!
The company is seeking an energetic and dynamic individual who has the ability to multitask with communication skills and must be computer literate
Duties
• managing phone calls and emails
• creating adds
• marketing
Must have strong ability to sell and interact with clients
We looking for someone preferably from the phoenix verulam area so transportation will not be a problem as you will be required to come in to the offices when necessary
Kindly send through your cv with a recent picture of yourself to:
kwazuluagri@gmail.com
074 654 3158
3h
SavedSave
Our company in Pinetown is looking for a receptionist that will do a function of a debtors and creditors clerk.must have knowledge ACCPAC, Pastel accounting and MS Office package.salary offered is 15k per month.email cv to jason.bharat@Stratostaff.co.za
7h
SavedSave
Two experienced Estate Agents required for Estate Agency to cover the area from Southbroom to Southport. Non-Office based, work from home with attractive commission split. Must have reliable vehicle, laptop/smartphone and able to take quality photos via smartphone/camera.Positions available immediately. Contact Andre on 0766163495 or email andre@shaden-alexander.co.za to set up an interview.
7h
VERIFIED
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202645
2d
1
SavedSave
Entry Level Office Position to take your career to new heights.
SUMMARY:
The Office Assistant will assist in all general office tasks.
JOB DESCRIPTION:
Position: Office Assistant
Location: City Centre, Durban area
Salary: R12,000pm plus benefits
Office Assistant Position
We require the services of a general office worker, male or female to assist us on a full-time basis.
Salary R12,000
Requirements:
Grade 12 Essential
Good Time Management
English Speaking
Ability to work unsupervised
Duties
General office work
Closing Statement:
• Correspondence will be with shortlisted candidates only.
• Please send up-to-date CV to: james@vacancyscout.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.
Salary: R12000Job Reference #: Office5933
10h
1
Our client is looking for a highly motivated Internal Sales Representative to join their high performing Technical Customer Service Team with experience in *selling gaskets, sealing products and the engineering applications thereof.*
*Duties & Responsibilities:*
* Drive solutions that reduce customer complaints
* Improve process efficiencies in order to increase customer loyalty to maximise sales/order opportunities
* Ensure customer related information systems are operated to the required standard to maintain accurate and secure records
* Build strong collaborative working relationships with the Externals Sales Team to meet the needs of the customer
* Provide coaching and support across the various locations where customer accounts are managed, ensuring consistency in approach to customers, quality, processes and delivery of KPl’s and company objectives
Possibility for growth
*Requirements:*
* Matric + related tertiary qualification
* 2 years Internal technical sales experience
* Must have experience in selling gaskets, sealing products and the engineering applications thereof
* Knowledge of engineering terminology
* High competency on MS Office & Excel
* Experience of interpreting data, producing reports and management of information
* Experience in driving continuous customer focused improvements
*Requirements:*
* Matric + related tertiary qualification
* 2 years Internal technical sales experience
* Must have experience in selling gaskets, sealing products and the engineering applications thereof
* Knowledge of engineering terminology
* High competency on MS Office & Excel
* Experience of interpreting data, producing reports and management of information
* Experience in driving continuous customer focused improvements
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1MzU2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188818&xid=1555_25356
2y
1
SavedSave
Sales ManagerTablePride Foodshas an exciting opportunity for a SalesManager at their Head Office in Durban. Key performance areas:· Analyses and execution of all sales and credit notes· Negotiate with in parameters & acceptaccountability· Provide sales/credit note information to sales staffto manage business more effectively· Ensure promotional material and activity is implementedat store level and communicated to sales staff· Drive sales up in accordance with budget & price· Drive credit notes down · Take responsibility for all Key Account activity· Regular trade visits either alone or with sales staff· Weekly meetings with sales staff together with C.E.O. Skills:· Communication- Planning· Organisation– Teamwork - Time management· PeopleManagement Skills The successful candidate must have:MatricAt least 1-2 years’ experience in as a SalesManager. Must be computer literate. Please forward your CV to (stephanie@hypercheck.co.za) or (hr1@hypercheck.co.za) usingref TPFSales
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5OTEzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188618&xid=1266_49913
2y
1
SavedSave
MECHANICAL AND PIPING DRAUGHTSMAN -12 MONTH -CONTRACT – DBN – SALARY- MARKET RELATED JOB RESPONSIBILITIES: Provide Marine Engineering technical advice and design support as required within the business.Provide Marine Engineering design services to projects across a range of engineering fields.Prepare design proposals including the production of technical reports and feasibility studies.Review and approve drawings produced by external design houses/drawing office.Verify selection and prepare engineering drawings of Mechanical, Piping Systems and Fitting Out equipment for projects.Check Piping drawings (design and verification of P&ID drawings & layouts) and calculations as required for the project.Provide marine engineering advice for Classification Society and Statutory compliance.Prepare conceptual design development when required.Generate and manage CAD library and drawing office standards.Liaising with stakeholders on design details and project requirements.Assist Consulting Engineers and draughtsman to manage and ensure timely workflow.Review, comment and approve basic design documents from design consultants.Review, verify and comment/approve technical documents from system integrators, sub- contractors, and suppliers.Work with production team to resolve technical issues and site queries.Work with Class/Client Authorities to resolve and close any of their observations/comments. Check arrangement/layout drawings avoiding clashes between mechanical/electrical/piping and HVAC systems.Prepare material estimate (BOM/MTO), Drawing Lists and Schedules for new build projects.Research and Development of new products.Delivery of design calculations and design studies using appropriate software, including mechanical and electrical.Provide marine engineering advice on ship construction, repair or modification and marine repair methodology.Participate in the development and refinement of Design and Process FMEA’s (Failure Mode and Effects Analysis).Contribute to continuous improvement activities. JOB REQUIREMENTS: 5 – 8 Years’ marine experience in new builds and ship repair projects. Experience in 2D and 3D AutoCAD, Inventor and MicroStation Design Draughting. QUALIFICATIONS:Grade 12 (Matric)Relevant technical qualification National Certificate – Mechanical Engineering (T3/NTC 6) or equivalent
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5ODA3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188513&xid=1266_49807
2y
1
SavedSave
New position available for a Chief Chemist for our client in the Chemical & Hygiene Industry. The position is based in Durban.
The purpose of the Chief Chemist and R&D Lead will be to act as the Product Information Officer (Technical, Safety, Certifications, Approvals and Registrations), Chemistry Support in all its spheres, and to provide the necessary training to the Sales team.KPIs
Plans directs and manages the full laboratory function and its staff ensuring that the correct capabilities and resources are present to support the full QA and technical functions required.
Coordinates and directs research and development, product chemistry, optimised and accurate chemical manufacturing processes, ingredient and product analysis and verification, problem identification, modification of formulas.
Coordinates scaled up plant manufacturing processes according to HSE and ISO operational protocols and applicable government regulations; Provides technical training at plant level as required.
Reviews operational reports to make sure that quality standards, efficiency, and expenditure schedules are met.
Interprets results of laboratory activities to laboratory personnel (mentoring), and management, and prepares reports and technical papers.
Prepares and updates Safety documents for the company products as regulated (Technical, SDS and TREM); provides guidance concerning statutory Risk and Safety nomenclature needed for each product. Verifies Technical Information on product labels and product technical data sheets.
Liaise with Toll manufacturing customers and agree / approve all product manufacturing processes and QA measures.
Liaise with Suppliers regarding technical matters and stays up to date with latest formulatory trends in the detergent industry. Looks for opportunities to optimise chemical performance/cost.
Responsible for System inputs and Change Management.
To build and maintain product formulation data base (spread sheet with hyperlink references).
Background function
To build an approved, supplier/ ingredient data base.
To Create Procedures and Works Instructions for all new QA and R&D tasks as required by the companies Quality Management System.
Assist with product formulation costings.
Safety Responsibilities
Responsible for full SHE functions within the role related to equipment operations, materials handling, as well as the safety of direct reporting staff and other persons in the immediate work area.
Ensure workplace safety standards are also governed by law in the form of the Occupational Health & Safety Act.; its directives must be obeyed.
All safety incidents or near misses within respective work environment/s are to be documented and investigated.
Main Working Relationships
Internal
Company Directors
Laboratory Staff
Plant personnel
Procurement personnel
External
SECTOR: Cleaning and Hygiene
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjA0MS9BSw==&jid=1811595&xid=E.L002041/AK
21h
SavedSave
Looking for an underwriter & claims administrator, must have experience and r e 5 qualification, should you be interested and meet the above requirements kindly inbox me via gumtree thanks
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Japanese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Japanese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202547
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Slovak Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Slovak and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202538
2d
Full time graphic designerknowledgeable in Adobe Photoshop, illustrator, Coral draw & windowoffice applications.Have a knowledge to do Litho set ups and digital.Creative mind set, ability to work under pressure, and multitask, excellentcommunication skills and deadline drivenCompany based in Cornubia Business Park
1d
1
Architect or Architectural Technologist to join our team. The ideal candidate will have a minimum of 2 years of construction site experience, along with proficiency in construction documentation and software, specifically ArchiCAD. This position requires heavy lifting and general work, as well as extensive travel all over South Africa, including overnight stays and long-distance travel. Therefore, candidates must possess their own vehicle.Responsibilities:Must be proficient in ArchiCAD as well as the OFFICE SUITE software.Conduct on-site assessments and provide technical support during the construction phase.Collaborate with project teams to ensure designs meet client requirements and adhere to regulatory standards.Basic project admin work.Project management skills, including scheduling and budgeting not required but will be advantageous.RequirementsMinimum of 2 years of construction site experience.Strong understanding of construction documentation.Must have own vehicle.Registration with SACAP (South African Council for the Architectural Profession) or any other professional body.Excellent communication and teamwork skills. Able to work and collaborate with other built environment professionals. Kindly Send your CV via WhatsApp to the number provided. Only those who qualify will be contacted back.
1d
VERIFIED
1
SavedSave
A well established manufacturing company is looking for hardworking and dedicated administrator to join their team based in HAMMARSDALE.Minimum Qualifications:Matric or equivalent qualification; additional certification in office administration.Admin experience.Computer literate.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant administrative software.Good telephone etiquette.1 year+ experience.Must be female.Must be under 30years old.Strong organizational skills.Good communication skills - verbal and written.Ability to work independently and as part of a team.Starting Salary R7000 non-negotiableApplicants residing in Hammarsdale, Durban, Pinetown, Pietermaritzburg and other areas close to Hammarsdale will be given first preferences. This post is valid till the end of 2024.
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202442
2d
Save this search and get notified
when new items are posted!
