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The purpose of this role is too Inspire people to live active lives and to ensure that the individual and club sales goal is achieved on a monthly basis by promoting and marketing Virgin Active as the preferred choice in the fitness industry. * To at all times do your bit towards achieving our *Vision* of being The World’s Most Loved Exercise Brand; to live and role-model our *Values* of Insatiable Curiosity, Delightfully Surprising, Heartfelt Service, Red Hot, Smart Disruption and Straight Up; and to bring to life our *People Promise* of Be Yourself and Go Together, Work Hard and Dream Big * Plan each day and month in advance, in order to generate new leads, book new appointments, and present to customers with the objective of making sales to successfully reach and exceed a pre-defined sales target. * Record activity inputs using the tools and systems provided by Virgin Active, in line with timelines and procedures set. * Abide by the Virgin Active sales processes and systems provided by Virgin Active. * To maintain up to date, comprehensive knowledge and understanding of VASA products, as well as in comparison to competitors. * To expand the customer base and strengthen the loyalty of existing customers through service calls to increase sales referrals, and ongoing development of networks and relationships. * To understand prospective members’ individual interests and requirements, building rapport and matching their interest and needs with our product. * Close sales by overcoming objections with the support of the Sales Manager and/or Regional Sales Coach. * Report to the Sales Manager regarding reviews, and analyse objectives and planned activities. * To review and analyse sales data and statistics, to plan effectively for the future with the aim to increase sales and enhance our brand image. * Participate in sales meetings by sharing best practice, ideas and making recommendations to generate new leads, increase sales, etc. * Inform the local consumer of Virgin Active through activating unique marketing opportunities local to your club E.g. Attend, arrange, prepare, promotions, health days and corporate / community events as well as in-club events as a Virgin Active brand ambassador. *Key Performance Indicators (KPIs) – what success looks like!*Management of the following key factors: * Successful monthly club membership sales in line with or exceeding monthly budget set. * Maintain minimum volume criteria on inputs in terms of contacts, setting appointments and sales presentations, to ensure successful achievement of goals. * Maintain an acceptable performance ratio on these inputs (CA 25%, Show 60% and Close 70%) to ensure successful achievement of sales goals. * Represent Virgin Active in line with its processes, policies, brand standards and values. * Complete all administrative processes and procedures as required by the company, timeously. *We’d like you to have…* * Relevant marketing and promotions experience * Presentation skills https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0MDQyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241495&xid=1555_54042

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Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager. *Job Purpose:* * To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand. *Job Objectives:* * To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required. * To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration. * To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image. * To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs. * To adequately schedule staff in line with the Groups labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed. * To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR. * To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets. * To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised. * To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities. * To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams. * To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value. * To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. *Education and Experience Requirements:* * Essential: Grade 12 (Maths 50% and English 50%) * Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants) * Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU5NTg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1247743&xid=1555_59585

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