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Results for administration in Jobs in Kensington
1
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A FMCG manufacturing company situated in Kensington, requires an energetic, highly motivated, and competent person to fill this key position as AccountantThis individual should be able to assume full responsibility for all financial and administrative functions of the company and to ensure compliance to financial and administrative aspects so that laws and regulations are not breached.SKILLS REQUIRED•Grade 12 plus Financial Degree•5 years’ management experience•Experience in FMCG Plant will be advantageousRESPONSIBILITIES•Coordinate budget process.•Compile budget and Forecasts.•Cash flow projections.•Optimisation of working capital•Financial and Management reporting•Provide leadership.•Treasury management•Input to business risk and control management.•Ensuring compliance to financial and administrative aspects so that laws and regulations are not breached.Salary, market relatedShould you be meeting all the above requirements forward your CV to: recruitment@anthuconsulting.co.za
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Ads in other locations
1
A property management company based in Durbanville is seeking a Property Finance Administrator to join their team.
Responsibilities:
Keeping meticulous financial records and reconciling accounts.
Managing property administration tasks with the precision of a seasoned explorer, from tracking maintenance costs to navigating municipality statements.
Ensuring compliance with regulatory requirements.
Managing payroll.
Processing weekly payments.
Work experience required:
Minimum 5 years’ experience in finance.
Property Finance experience is advantageous
Familiar with google products - Gmail, google docs, and calendar.
QuickBooks experience is a huge advantage.
To apply for this position, please email your CV to hannah@personastaff.co.za
. Please note that only shortlisted candidates will be contacted. Should you not hear from us within 48 hours., please consider your application as unsuccessful. Persona Staff (PTY) Ltd. is POPIA (Protection of Personal Information Act, 2013) compliant.
SECTOR: Property
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004645/H&source=gumtree
2h
1
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Our client based in the Northern Suburbs in the manufacturing industry is seeking a qualified Production Engineer to join their team.
Responsibilities:
Responsible for the planning of overall day to day production.
Management of production staff and all other related resources in the manufacturing system.
Develop daily or weekly production schedules to ensure that production deadlines are met.
Implement and maintain production processes and procedures that enhances productivity and efficiency.
Enforce regular housekeeping in the production facility.
Determine material, equipment, and labor requirements, prepare status and performance reports, and resolve production issues.
Provide weekly feedback to senior management on the progress of each job and proactively report all issues experienced.
Implement and maintain quality system that enhances and monitor the quality of all products produced.
Assist with administrative related duties to ensure all paper work for jobs are done.
Requirements:
Matric / Grade 12.
National Diploma / BTech or BEng Mechanical or Industrial Engineering.
Electrical / Refrigeration experience advantageous
Minimum of 3-5 years’ similar experience
Own transport and valid license
Fully computer literate
Please send your application to hannah@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Manufacturing
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004704/H&source=gumtree
2h
1
SavedSave
Our client in Durbanville is actively searching to grow their team which manages an ever-increasing portfolio of properties, urban development, and conservation spaces. Central to our client’s vision is solving challenges that have the potential for long-lasting impact. As our Property Coordinator, you are the mover of the company. You know all the ins and outs of the various properties, suppliers, and assets. You find suppliers, connect them with the tenants, answer calls from tenants, resolve issues, and follow up to guarantee the work is done to your complete satisfaction.
Minimum Requirements:
Minimum 5 years experience within the property industry
Familiarity with Google products
Valid drivers license and own reliable transport
Key responsibilities include:
Property maintenance:
From monthly inspections to repairs, youll ensure our properties are in top shape.
Administration
: Keep our property files up to date and ensure compliance with insurance and OHASA regulations.
Tenant management:
Managing tenant move-ins and outs.
Our client offers many benefits, including a competitive salary, medical aid, provident fund, company laptop, and 23.5 leave days per year.To apply, email your CV to liza-nelle@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Property
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004724/LN&source=gumtree
2h
1
Our client in Durbanville is actively searching to grow its small team which manages an ever-increasing portfolio of properties, urban development, and conservation spaces. Central to our client’s vision is solving challenges that have the potential for long lasting impact. As our Property Finance Administrator, you are the backbone of the company. You hold all the critical pieces together seamlessly and are able to track, monitor and reconcile all the administrative areas such as finance, payroll, compliance, human resources, cosec, and other statutory requirements.
Key responsibilities include:
Keeping meticulous financial records and reconciling accounts
Managing property administration tasks with the precision of a seasoned explorer, from tracking maintenance costs to navigating municipality statements
Ensuring compliance with regulatory requirements
Managing payroll
Processing weekly payments
Were looking for someone with at least 5 years of experience in the finance industry, familiarity with Google products, and the ability to thrive in a small team environment. We offer many benefits, including a competitive salary, medical aid, provident fund, company laptop, and 23.5 leave days per year. If you are interested in joining this fast-growing passionate team, email your CV to craig@personastaff.co.za
. Persona Staff (PTY) Ltd. is POPIA (Protection of Personal Information Act, 2013) compliant.
SECTOR: Property
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004591/CS&source=gumtree
2h
1
SavedSave
Key Responsibilities
Recruitment & Selection
Manage and facilitate the entire recruitment and selection process i.e. advertising of vacancies, screening of CV’s, scheduling interviews, conducting reference checks and coordinate any assessments.
Preparation of job descriptions in consultation with line management
Create and maintain a database of potential candidates and skills for future vacancies
On-boarding of new employees
Support the PS Manager in the coordination of the monthly Reward and Recognition programme
Reporting
Weekly & monthly reporting on all Recruitment activities
Support the PS Manager in compiling data for the HR monthly report
Corporate Social Investment
Assist with CSI initiatives and planning of CSI initiatives
PS Administration and Support
Administration of appointment process, including offer letters and employment contracts
Responsible for the administration of all employee information and records (salary changes, departmental transfers, etc.)
Ensure all employee files are up to date with all documentation electronic employee files
Update and maintain all employee records on sage people 300
Requirements
Qualification
Grade 12
Degree in Social Sciences/ Human Resource Management/ Industrial Psychology
Experience
5 years’ experience within HR with 3 years experience in a similar capacity within an HR function
Experience in bulk recruitment for a Contact Centre will be advantageous
Experience in Industrial Relations within a Contact Centre will be advantageous
Technical Experience:
Microsoft Office (Outlook, Excel, Word, PowerPoint)
Sage & People 300 advantageous
Direct Hire
Functional Knowledge and Skills
Knowledge and experience of HR best practice
Extensive Knowledge of Labour Legislation (BCEA, LRA, SDA, OHSA)
Strong analytical skills and problem solving
Excellent written and oral communication skills
Meticulous attention to detail with the ability to meet tight deadlines
Excellent planning and organizing skills
Building relationships and networking skills
Email cv: anthea@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzc1NTExNDkwP3NvdXJjZT1ndW10cmVl&jid=1173191&xid=1775511490
2h
1
SavedSave
Our client based in Durbanville is looking for a Property Coordinator
to join their team.
Responsibilities:
Property maintenance: From monthly inspections to repairs, youll ensure our properties are in top shape.
Administration: Keep our property files up to date and ensure compliance with insurance and OHASA regulations.
Tenant management: Managing tenant move ins and outs.
Work experience required:
Minimum 5 years’ experience in property industry.
Familiar with google products - Gmail, google docs, and calendar.
Familiar with small team, open office and working remotely.
To apply for this position, please email your CV to hannah@personastaff.co.za
. Please note that only shortlisted candidates will be contacted. Should you not hear from us within 48 hours., please consider your application as unsuccessful. Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act
SECTOR: Property
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004414/H&source=gumtree
2h
1
SavedSave
Our client in Durbanville is actively searching to grow its small team which manages an ever-increasing portfolio of properties, urban development, and conservation spaces. Central to our client’s vision is solving challenges that have the potential for long lasting impact. As our Property Coordinator you are the mover of the company. You know all the ins and outs of the various properties, suppliers, and assets. Simply put you make things happen, taking calls from tenants, understanding, and solving their problems, finding suppliers, and connecting them to the tenants and following through to ensure the work is completed satisfactorily.
Key responsibilities include:
Property maintenance: From monthly inspections to repairs, youll ensure our properties are in top shape.
Administration: Keep our property files up to date and ensure compliance with insurance and OHASA regulations.
Tenant management: Managing tenant move ins and outs.
Were looking for someone with at least 5 years of experience in the property industry, familiarity with Google products, and the ability to thrive in a small team environment. A valid drivers license and own vehicle are a must. We offer many benefits, including a competitive salary, medical aid, provident fund, company laptop, and 23.5 leave days per year. If you are interested in joining this fast-growing passionate team, email your CV to craig@personastaff.co.za
Persona Staff (PTY) Ltd. is POPIA (Protection of Personal Information Act, 2013) compliant
SECTOR: Property
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004406/CS&source=gumtree
2h
1
A property management company based in Durbanville seeks to employ an energetic Property Finance administrator
to join their small team. You are the backbone of the company. You hold all the critical pieces together seamlessly and can track, monitor, and reconcile all the administrative areas such as finance, payroll, compliance, human resources, cosec, and other statutory requirements.
Minimum Requirements:
5 years experience in a similar role
5 years of property industry experience (advantageous)
Familiarity with Google products
Key
responsibilities include:
Keeping meticulous financial records and reconciling accounts
Managing property administration tasks with the precision of a seasoned explorer, from tracking maintenance costs to navigating municipality statements
Ensuring compliance with regulatory requirements
Managing payroll
Processing weekly payments
We offer many benefits, including a competitive salary, Medical aid, Provident fund, company laptop, and 23.5 leave days per year.
To apply, email your CV to cindy@personastaff.co.za
Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Property
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004723/CVE&source=gumtree
2h
1
SavedSave
Company based in Kuilsriver, Cape Town
Position - Late Stage Collections Agent
The main purpose of the role is to telephonically contact delinquent/arrears customers to make a suitable payment arrangement to achieve the business objectives.
Main Activities:
Outbound SLA and work queues
Servicing outbound calls effectivelyAchieve daily collections targets and monthly KPA targets
Payment Negotiations
Effective negotiation to ensure account rehabilitation in an efficient and professional mannerPrevent account roll forward, reduce account balance in the respective service
Customer Service
To advise customers on product, legislative and account related queriesTo achieve customer satisfaction at all timesTo action customer instructions in an efficient and timeous mannerTo action administrative requirements related to customer account management
Adherence
Adhere to workforce schedule i.e. lunch and body breaksAdhere to all Company Policies and Procedures i.e. Absence Management, House Rules, Disciplinary Policy as set out by the business
Qualification:
Must have a Senior Certificate – Grade 12
Experience:
Must have at least 2 years Late Stage Collections experience in the call centre environment
Functional Knowledge and Skills:
Software: Must be efficient in Account Management Debtor SystemsExcellent verbal & written communication skillsStrong problem solving and negotiation skillsUnderstanding of the Retail Credit Account Management businessAbility to work in a highly competitive and dynamic environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzAxOTg0MzI0P3NvdXJjZT1ndW10cmVl&jid=1322398&xid=1301984324
2h
3
Kindly read the ad in detail until the end, before submitting your CV.
Do you want to be a part of a company where staff are being respected and hard work and dedication being noticed and appreciated? We offer a work environment where people can grow and based on their performance and commitment can excel within the company.
We are focussed and dedicated and work hard to ensure that we meet our targets, to offer annual increases and performance bonuses annually.
We believe that “hard work pays” and we work as a team to achieve our goals. Teamwork is one of our core values and we believe that teamwork helps us to grow together and create a working environment where people look out for each other.
If you are an individual who is serious about your future and personal growth, please look at the current opportunity that we have available to grow our team.
We have a vacancy for a QS / Tender Administrator to work on Tenders specific to Electronic and Security Systems. We operate in the middle to high-end of this specific market segment and are well established within the industry. We mainly operate within the Construction Industry with JBCC contracts.
Minimum of 3-5 years relevant experience in the Electronic and Security industry or similar Construction Industry is a definite pre-requisite. Knowledge of Security, Alarm, Access Control and CCTV will be an advantage.
If you are looking for a new exciting career opportunity, please send your detailed CV with contactable references.
We are looking for candidates who are seeking long term employment and are dedicated to develop their career within our company.
• Experience in project administration essential and knowledge of tender
processes including tender briefings and submissions is required
• Understanding of project management processes, adhering to policy and
company values
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy and knowledge of JBCC
Contracts.
• Strong planning and organising skills
• Strong interpersonal skills
• Intermediate MS Office proficiency (Word, PowerPoint, Excel)
• Self-managed and self-motivated
• Own vehicle and valid driver’s license
Responsibility:Roles and Responsibilities:
• Create and compile quotation and tender documents
• Assist with compiling presentations and proposals
• Source tenders
• Follow up telephonically with consultants on the progress of all on-going
projects
• Update report on all proposals and tenders awarded or lost
• Provide administrative support to the Management Team with regards to
quotes and tenders and progress claims
• Attend project initiation meetings and tender briefings; and compile
project plans when required
• Liaise with customers with regards to contractual matters
• Communicate and build relationships with suppliers and vendors
• Negotiate, source and procure stock items for quotes and tenders
• Collect and compile statistical data
• Ensure and maintain accurate filing system
• General admin
Skill Set:
• Strong admin skills
• 3 years’ experience in an administrative role
• 3 years’ experience in a tender administration role
• 2 years’ buying and sourcing experience
• Experience in security/technology/IT tender & buying would be an
advantage
• Excellent attendance record
• Stable employment history with contactable references
• Tertiary Qualification relevant to the position is preferred.
• Administrative qualification advantageous
• Excellent Excel & PowerPoint skills
• Own reliable transport
In return for your commitment and dedication we offer:
• 13th cheque based on performance
• Company Cell Phone
• Company Petrol Card for Business Travel
• Company Pension & disability benefits, after three years
• Market related Salary Dependent on experience & Qualification
Please apply by e-mailing a detailed professional CV with references and a recent colour photo to hr@integratek.co.za
Please Note:
Should you not hear from us within 4 weeks, please consider your application unsuccessful. We advertise on a permanent basis to find suitable candidates to expand and grow the company.
Thank you, we look forward to receive your updated and most recent CV.
Job Reference #: TenderAdmin
2h
1
SavedSave
SURGO (PTY) Ltd. has partnered with a prominent retail group headquartered in the Western Cape. Since their establishment in 2012, they have provided exceptional services in the realm of Fast-Moving Consumer Goods (FMCG). Operating in the emerging markets, they consider their customers as part of their extended family. Their commitment is grounded in the principle of delivering on their promises we believe in doing exactly what we say were going to do. Join them in their journey to create meaningful experiences for both their team members and valued customers.
Our client is recruiting for an experienced Financial Accountant to join their team based in Blackheath, Cape Town.
Job Purpose:
The main function of this position is performing the financial accounting tasks which are required to produce the monthly management accounts. In this regard the financial accountant will have the support of a junior accountant, creditors clerks, and store based administration managers. Reporting to the Group Financial Manager.
Responsibilities:
• Processing of monthly journals (pay-roll, sales / cost of sales, depreciation, revenue and expense and general accruals, etc.) to finalise the monthly accounts
• Reconciliation of General Ledger clearing accounts, other General Ledger accounts, and resolution of outstandings to ensure completeness and accuracy
• Produce the management accounts and perform the month end close process
• Maintenance of fixed asset registers (including accounting for additions and disposals)
• Periodic insurance reviews and update of insurance values through direct communication with the companies insurance brokers
• Submission of statutory returns to SARS, and any further detailed information/reconciliations related to those submissions that may be requested.
• Produce the annual financial statements and prepare the necessary supporting working papers that may be required for the annual financial audits
• Attending to general financial administrative matters which includes communication with our service providers, (various Banks, Lessors, the Companys Distribution Centre, and External Auditors) Skills and Qualification required:
• Bcom Accounting Honours with 3 to 4 years post qualification experience
• Alternatively a CASA with 2 years post article experience
• Grade 12 Matric Certification
• 3 Years Retail Experience (advantageous)
• Proficiency in Microsoft Excel
• Quick learner and efficient
• An approach which focuses on getting the work done correctly
• An ability to independently complete assigned tasks within identified time frames
Salary:R35K to R50K depending on experience and skill set
Working Hours: 45 hours per week, Monday to Friday with every second Saturday half day (also willing to participate in stock takes)
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202658 subject heading or email body.
Surgo (...Job Reference #: 202658
2h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience
•...Job Reference #: 202414
2h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the ...Job Reference #: 202416
2h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience
• Shi...Job Reference #: 202413
2h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202418
2h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience
• S...Job Reference #: 202417
2h
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My client is looking for a Maintenance Administrator to join their fast growing and dynamic team!
Duties and responsibilities:
Attend to all day-to-day maintenance on the rental portfolio
You will have a list of approved contractors that you will work with on each development
Each contractor will sign a service level agreement (SLA) which must be adhered to
Attend to all reported maintenance and open tickets on red rabbit
Assign approved contractors
Obtain quotations
Get quotations approved by the responsible parties
Give the go ahead to the contractors
Ensure feedback is given to all parties after each step is completed
Contractors to send in pictures of the jobs once completed
Obtain invoices and send to Portfolio administrators to load on to payprop
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS9XVy1NYWludEFkbWluP3NvdXJjZT1ndW10cmVl&jid=1169419&xid=WW-MaintAdmin
3h
1
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Description
Project Coordinator
Description
We have a vacancy for a Project Coordinator. Our client is a training and education provider recognized for innovation in design and excellence in delivery. The role involves Reporting, Seta Responsibilities, Assessments, Training Co-ordination and Administration to become part of the delivery teams that are responsible for the successful coordination of learning interventions from registration to graduation.Responsibility:Your key performance areas will include but not be limited to the specifications below:
Reporting:
• Capture relevant information onto LMIS
• Compile and distribute learner feedback reports to relevant stakeholders
• Compile and distribute monthly progress reports to learners
SETA Responsibilities:
• Registration of learners onto the relevant SETA Management Information Systems (MIS)
• Upload credits onto the relevant SETA MIS as and when competency is achieved
• Ensure that learners are terminations or extension are processed when required
Assessments:
• Monitor and track formative and summative learner assessments
• Prepare portfolio of evidence files for moderation
• Ensure that assessment timelines are always adhered to
Training co-ordination:
• Co-ordinate training interventions (online and/or face to face)
• Prepare and collate training material timeously
• Ensure travel arrangements are coordinated in line with the client specifications
Administration
• Prepare learning material (print, bind and courier when applicable)
• Data capturing of intakes into relevant systems
• File and archive portfolios of evidence
• Scan and upload relevant documentation onto the share drive and LMIS
Minimum Requirements:
• Matric / NQF equivalent is essential
• A relevant tertiary qualification in Office Management, Business Administration or Learning and Development would be advantageous
• Previous work experience within an academic environment
• A valid driver’s license and be willing to travel
• Highly systematic and organized
• Ability to plan and schedule detailed projects professionally
• Intermediate MS word and MS Excel Skills
• Ensure that training interventions are coordinated and delivered in line with company objectives
• Ability to work independently and use own initiative
• Manage project expenditure within agreed budget limits
• Ability to work effectively under pressure and meet deadlines
• Build and maintain learner and client relationships and ensure effective communication
• A strong sense of accountability and work ethic
• High level of accuracy and attention to detail
• Excellent communication (written and verbal) and interpersonal skills
• Effective problem solving ability
Salary - Basic Salary will depend on experience
Undertakings - Criminal and Credit Check
Application Process:
Online applications will receive preference, don’t forget to include a head and shoulder photograph, alternatively e-mail CV’s to cape1@workafrica.co.za using “Project Coordinator CPT ” in the subject heading of your application.
If you don’t hear from us within 2 weeks, please consider your application unsuccessful.Job Reference #: PCConsultant Name: Rafeeqah Tofie
3h
1
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Mango5 is looking for a well-versed individual with outstanding customer service to clients and customers alike. Must have a stellar attitude and display professional behavior. Adequately complete administrative assignments to join our exciting international campaign. Are you looking for stability, growth, and a fantastic work environment?
Mango5 is one of the top BPO Outsourcers in South Africa, offering outsourced services to local and international clients. Our office in Cape Town has a rich history of delivering best-in-class BPO services.
At Mango5, we offer you the opportunity for immense growth and development. Our Mango5 family drives their success; we create a solid work ethic with our hard work and dedication. Our willingness to excel makes for an excellent working environment.
Duties and Responsibilities
• Managing and coordinating the transportation of staff
• Updating the transport provider of any changes to the staff roster
• Ensuring the client is aware of any transport delays
• Assisting with compiling new employee lists to be sent to transport provider
• Experience in managing transport routes to ensure efficiency in costs essential
• Manage and arrange emergency transportation for sick employees
• Manage transport escalations and complaints
• Receive candidates and clients at reception
• Loading of new hires on the client fingerprint system
• Arrange refreshments for meetings and clients
• Manage and coordinate the cleaning staff
• Administrative duties will include handling calls, calendar management, filing, detailing messages, ordering inventory, and general office management tasks.
• Quotations for Directors
• Bookings reservations, traveling, etc
• Personal errands
• Keeping track of deadlines
• Stock Control
• Managing the restocking of vending machines
• Managing the overall building and facilities and ensuring everything is in good working order.
Experience and Qualification
• Must have Matric/Grade 12
• Clear criminal record
• Exceptional communication skills
• Staff transportation management essential
• Computer literate - familiar with Microsoft Office
• 2-year Office Management / Office Administrator
Key Skills
Punctuality
Excellent interpersonal skills
Excellent verbal and written communication skills
Have high-performance culture and ethics
Strong problem solving
Flexible, self-motivated, and proactive
Trustworthy with high standards or personal integrity
Remuneration
R14.000 Basic
RXXX Shift Allowance
3 Month Probation
Medical Insurance and YouAssist (access to emergency response, trauma, and home assist)
Professional Development: Internal LMS with access to over 70 online courses
Working Hours:
Monday to Friday, 13:00pm/15:00Pm/16:00PM to 22:00pm/12:00am/01:00m (depending on Daylight Savings)
Transport will be provided for shifts ending at 7 pm (from work to home only)
USA Public Holidays applicable
Please note that only shortlisted...Job Reference #: 201126
3h
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