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Motor Dealership situated in Edenvale requires the services of a entry level call centre agent.- Basic salary of R 6 500 p/m - Unlimited commission structure. Current agents are earning in excess of R 20 000 per month.- Must be able to speak Khoza and ZuluPLEASE EMAIL YOUR CV TO taxisales82@gmail.comABOUT THE POSITIONManage inbound and/or outbound calls;Follow various communication scripts when speaking to a caller;Handle customer engagement;Identify customer needs, answer questions and solve problems;Build sustainable customer relationships;Organize all conversation records;Desired Skills:Basic Microsoft skills requiredInbound Call CentreOutbound Call centreContacting customersCall Center ServicesCommunicating with CustomersPhone MannerAdministration Customer Service
6d
Edenvale
Results for customer service jobs in the in Jobs in East Rand
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Job Title: Boba Drink MakerJob Summary:As a Boba Drink Maker, you will be responsible for crafting high-quality and visually appealing boba (bubble tea) beverages, ensuring consistency in taste and presentation. This role involves preparing ingredients, operating specialized equipment, and providing excellent customer service. The Boba Drink Maker plays a key role in creating a positive and enjoyable experience for customers.Key Responsibilities:Beverage Preparation:Skillfully prepare boba beverages according to established recipes and customer preferences.Ensure consistency in taste, texture, and presentation of each drink.Ingredient Management:Manage and organize boba ingredients, including tapioca pearls, tea blends, syrups, and other flavorings.Monitor inventory levels and communicate replenishment needs to the supervisor.Equipment Operation:Operate boba-making equipment, including tea brewers, shakers, blenders, and sealing machines, ensuring proper maintenance and cleanliness.Follow safety guidelines and protocols when using equipment.Customer Service:Provide friendly and efficient customer service, taking and preparing customer orders with attention to detail.Address customer inquiries and special requests regarding boba beverages.Quality Control:Conduct regular quality checks on ingredients and final products to uphold quality standards.Report any issues or discrepancies to the supervisor for resolution.Cleanliness and Sanitation:Maintain a clean and organized workspace, adhering to sanitation standards.Follow proper hygiene practices to ensure food safety.Menu Knowledge:Stay informed about the menu, including new offerings and seasonal specials.Provide recommendations to customers based on their preferences.Collaboration:Collaborate with other team members to ensure smooth operations and efficient service.Assist in training new staff members on boba preparation techniques.Qualifications:Prior experience in boba or beverage preparation is preferred.Knowledge of boba ingredients, flavors, and preparation techniques.Excellent customer service and communication skills.Ability to work in a fast-paced environment and handle multiple orders simultaneously.Basic math skills for measuring ingredients and processing transactions.Attention to detail and commitment to maintaining quality standards.Ability to stand for extended periods and lift/move heavy supplies when needed.Please note there will be shift work and weekends.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MzM3NF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777282&xid=1109_183374
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You will provide strategic direction and overall leadership in the total, large and complex Short Term Insurance Moto and Non-Motor Claims process. You will be responsible for achieving optimal levels of efficiency of claims operating procedures so that the highest standard of quality and customer service is maintained.
Requirements:
Matric - With MathematicsRENQF 5 in Short Term Insurance Degree in Law or Risk preferredClass of BusinessMust be FAIS compliant12-15 years of relevant work experience within Short Term Insurance Claims validations and settlement for both personal and commercial lines motor and non-motor.At least 8 years of Managerial experience at an Insurer or Risk Carrier. Experience required in process engineering, strategy development and implementation, budget management, policy wording, claims guidelines and risk acceptance.Specialist-level technical knowledge and understanding of relevant short-term insurance policy wording required.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzkyNDUxMTc1P3NvdXJjZT1ndW10cmVl&jid=1305790&xid=1392451175
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Responsibilities:Engage customers with passion and knowledge about our irresistible offerings.Showcase our menu, promotions, and special deals with flair.Create a positive and memorable experience for customers, leaving them craving more.Collaborate with the team to boost sales and brand awareness.Requirements:MatricEnergetic and outgoing personality.Passion for customer service and promoting exciting food experiences.Excellent communication skills – verbal and writtenAbility to work flexible hours, including weekends and holidays.Previous promotional or customer service experience is a plus.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MjY3Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775259&xid=1109_182676
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JOB FUNCTION
Business Analysis
Identify, assess, solicit, and review, new BI opportunities from internal customers and report back monthlyTranslate opportunities and requirements into solutions and document the functional specificationDesign the display of information in interactive dashboards to enable users to make data-driven decisionConfigure and develop reports and dashboard on BI platforms Qliksense, Power BI, OnBase and Flow SoftwareTest and validate BI solutions with internal customersCoordinate and plan the go-live of enhancements with all stakeholders.Validate the effectiveness of solutions implemented with internal customers and report backPerform data mining, data analysis, design and develop analytical solutions from data that is collected across multiple data sourcesDevelop, modify and troubleshoot Qliksense SQL scripts for new and existing Qliksense modulesCollaborate with external consultants and process expertsSupport internal customers and project team with design and modelling of information
BI Platform Administration and Maintenance
Provide BI application service desk supportCoordinate and manage support from application vendorsManage user access to BI platformsCoordinate and support BI application maintenance activitiesPromote the use and adoption of BI applications (Evangelise) with internal customers
Training
Record video training content using video training recording system as required by service desk, improvement initiatives and projectsWrite user manuals and procedures as requiredProvide training to users and support staff on new enhancements and projects
QUALIFICATION & REQUIREMENTS
Tertiary qualification in computer science, Newly qualified CA(SA)/CIMA, statistics or informaticsMinimum of 3 years experience in BI analysis environmentAttention to detail, continuous learner, manages own work, displays good judgement, customer focused, quality orientated, problem solver, analytical thinker and good communication skillsDemonstrates knowledge of SQL and Database designExperience unpacking and understanding ERP systemProficient in the use of Qlik sense, Power BI and Microsoft Office Suite
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjg3NjczOTE5P3NvdXJjZT1ndW10cmVl&jid=1719464&xid=2287673919
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Your main purpose will be to quote on all commercial business received for the specific Portfolio Managers you have been assigned to. Quote, Amendments, ad-hoc processing of commercial new business and loading of new business are also required. Quoting for new business policies should be in accordance with prescribed guidelines. Coverall quality of customer service.
Required:
MatricFETC in Short Term Insurance NQF 4Higher Certificate in Short Term Insurance NQF 5 or higher would be highly advantageousRE 5Computer literate Ms OfficeExposure to TIAL 3 years of relevant working experience in short-term insurance sales
ONLY SA CITIZENS - THIS IS AN EE POSITION
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTQ4NDUyODU4P3NvdXJjZT1ndW10cmVl&jid=1312845&xid=1148452858
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Main Purpose of Job
Develop and maintain existing and new customer relationships to generate income for the business unit. Actively promote and sell the company’s products to achieve or exceed budgeted revenue and sales margin targets.
Duties and Responsibilities
• Provide sales and customer support to existing and potential customers
• Achieve sales revenue and margin targets as agreed with management
• Provide punctual and accurate reporting on budgeting, forecasting, branch and client visits reports
• Ensure that stock is accurately managed and controlled
• Present new products and services to existing and potential customers
• Ensure that customers are always well informed
• Apply pricing structures that are in line with sales and margin objectives
• Investigate and present new avenues of revenue to management
• Organise and facilitate any potential demonstrations and/or training sessions as required by customers
• Support financial management by assisting in recovering outstanding debtors
• Communicate competitive pricing and discount requirements
• Prepare quotations and issue invoices timeously
• Keep abreast of new technologies
• Ensure compliance with SHERQ policies, practices and procedures
• Maintain and promote good internal and external customer relationships
• Lower individual operating costs
• Ensure PDI and purchase requisitions are completed accurately and timeously
• Adhere to company policies and procedures
Key Competencies/Skills
Decision makingProblem solvingAbility to work under pressureBudgeting and variance reportingBusiness acumenAction oriented and results drivenAttention to detailAnalytical thinkingCustomer service orientationConfidentiality and ethicsPlanning and organisingEmotional intelligence (EQ)Self-managementUnderstand basic financial principlesComputer literatePresentation skills
This is an AA/EE appointment and ONLY applications from South African Historically Disadvantaged Individuals (HDI) candidates will be considered.
If you have not received a response within 48 hours of submitting your resume, please consider your application as being unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjM3ODk2NjQwP3NvdXJjZT1ndW10cmVl&jid=376665&xid=2637896640
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Do you have Overborder Road Freight operations knowledge and are you excellent with customers? This is the role youve been looking for:
A mighty freight forwarder is looking for a Road Freight Specialist to join their team in their Johannesburg office.
In the role you will be responsible for the planning & execution of Export & Import shipments in and out of Africa while maintaining rapport with clients and suppliers.
In order to be shortlisted, you need:
Degree - preferably Supply Chain Management or similar
2-5 years project management
5-10 years experience in Road Freight operations and Customer management
Job Reference #: KZN000240/LM
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REF#72131 Snr Business Development Manager (Mining Logistics and Supply Chain), Kempton Park, Rneg ctc
Matric Sales Management OR Marketing Management OR Supply Chain Management OR Logistics Management (Advantage)Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook.MS Dynamics.
Duties:
To meet or exceed personal growth/ development targets with an acceptable profit and risk profile to contribute to the overall business target – All responsible business units.Understand and identify key stakeholders within the industry and build relationships at all levels as well as with industry bodies.Work closely with all business units to develop customized solutions that differentiate the company in the market.Manage and grow the Zambia/ Africa Service trade lanes development pipeline of new business opportunities and ensure targets are achieved for each financial year.Ownership of the tender process for all opportunities.Keep updated with the company’s Global and country specific developments and legislation that could impact trade with existing and potential clients.Competitor analysis and market data analysis to ensure continuous improvement and enhancement to the value proposition.Knowledge of regulatory compliance and requirements on key trade lanes servicing the SSA trade.Ensure deadlines are met and able to positively influence internal stakeholders to achieve the end result.Create, execute and deliver on the sales strategy within Africa by identifying and sourcing profitable new business opportunities.Mitigate risk by ensuring detailed implementation of projects and new business within the business.Coordinating skilled resources to deliver on retention and sales growth strategy in general.Monthly reporting internally to all stakeholders.Support operational teams in industry related questions/requirements (point of escalation).Support and initiate sales initiatives/sales staff in gaining or retaining clients.
Added Advantages
Ability to put together solutions in a highly competitive and pressurized industry.Able to travel nationally, regionally and internationally when required.Strong negotiation skills.Proven track record of sales achievement and existing customer retentio...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NzMwMDM2NTA/c291cmNlPWd1bXRyZWU=&jid=1731613&xid=973003650
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Mandarin SAP ERP System Software Assistant, Kempton Park, Rneg + Ben
Diploma / Certificate in Information Technology: System support or similarSolid experience of supporting and maintaining production computer systems in a customer facing support environment of at least 5 yearsExperience in database systems, reporting and query toolsExcellent written and verbal communication skills at all levels of the business with technical and non-technical staffEffective time management skills and ability to prioritise work assignmentsAnalyticalAbility to solve problemsAble to build and maintain business relationshipsDesire to learn and grow within the organisationStrong team player
DUTIES
Assist with ongoing maintenance of existing software products and to participate in the development of new and enhanced ERP system products and solutionsWork closely with various team members to use and enhance support tools, learn effective troubleshooting techniques and increase product knowledgeCommunication and problem-solving skills to deliver support services for business applicationsThe successful candidate for the role will be responsible for the following systems/apps (but not limited):
- SAP
- Evolve
- Xperteck
Providing application support to users Answer, Identify issues and Provide suggestions and long-term solutionsTo provide proactive support to internal staff, and external customers: Analyse recurring incidents on the service desk and solve through interaction with key stakeholdersInvestigate and analyse system issues to determine cause of issues and appropriate corrective actionProvide system knowledge and consultancy for divisional and cross- divisional projects ensuring that business process requirements are met, and best practice is achieved
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84MjIwNjE3OTQ/c291cmNlPWd1bXRyZWU=&jid=1664006&xid=822061794
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The depot supervisor will manage the Germiston depot. The depot will service the needs of collect, walk-in and cash customers, as well as small truck deliveries to customers surrounding the depot locations. The goal of the depot supervisor is to ensure the site is managed cost effectively and efficiently through the team on site to provide outstanding customer service and experience.
EE Sage Line 500 Manufacturing Warehousing Depot Supervisor (Building Material), Germiston, Pension + Medical + Housing All + 13th Cheque
Requirements:
Education: Diploma (logistics, supply chain, business management, operations management or related field).Work Experience: a minimum of 3-5 years working in a manufacturing environment with logistics or warehousing experience in a similar role. Management experience in a similar role (added advantage)Computer literateSystems experience: Sage Line 500 or any other enterprise resource planning tool, MS Excel, Google slides, transport management system and Google SheetsForklift Licence (added advantage)
Duties:
Customer service
Understand the products and services we offer as a business.Handle all counter sales for collection, walk-in and cash customers.Maintain accurate documentation, record and file all paperwork for customer service activities and discussions.Align with existing customer service procedures, policies and standards.Elicit customer feedback to improve service offering at the depot.Assist to coordinate and manage customer focused activities aimed at promoting the business e.g. promotional days, training days, product launches, customer visit days etc.
Operations
Ensure health and safety regulations are adhered to by everyone on site (customers, employees and transporters).Supervise day-to-day operations of the depot.Develop and manage the approved budget for the depot to ensure costs are lower or in line with the budget.Analyse cost variances to understand cost drivers and implement solutions to prevent cost creep or excessive expenditure.Improve processes to increase efficiency of the depot.Develop an operating framework that will continuously run even if some team members are absent, to ensure daily operations are not affected.Work hand in hand with customer service, planning and logistics teams to ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85ODI0MjcyODc/c291cmNlPWd1bXRyZWU=&jid=1722922&xid=982427287
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REF#74272 Africa Air & Sea Snr Project Manager (SAP & Cargowise), Kempton Park, Rneg
Main Purpose of The Role:
Management of an experience and senior project team.
Minimum Requirements:
Must have minimum 10 years project management experience and dealing with Africa.Able to manage road carrier negotiations, contracts and tender submissions.Previous team management experience.Strong knowledge on Customs compliance both inbound and outbound,Incoterm knowledgeGood supply chain knowledge and risk and problem anticipation in order to manage client expectations.
Qualifications:
Matric (essential)Supply Chain / Logistics Degree advantageous and/or years of work experience.
Computer packages
Word, Excel, OutlookCargowise OneSAP
Duties and Responsibilities:
Drive and manage profit and loss as well as identify revenue leakage and improvement.Prepare and send management reports with detailed feedback and corrective action.Ensure service delivery to both external and internal clients.Vendor management of all transporters, vendors and SLAs in place and managed through monthly meetings.Work with sales to secure new business and retain existing business.Manage Project department Productivity and workflow and provide monthly Management ReportsSuccessful project close out and evaluation and feedback to all key stakeholders.Participate and join client business reviews with both sales and Client retention.Management of P&L and accountability.Customs and operational compliance is understood and implemented and adhered to in processes and communication.Travel for project and client requirements when necessary.Manage the operational functions and workflow of the project department for optimal efficiency.Lead key client implementations within the project and road environment.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MTEyOTAyNT9zb3VyY2U9Z3VtdHJlZQ==&jid=1751265&xid=91129025
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Position: Commercial Manager - Fuel and Chemical
Location: Isando, Gauteng
Department: Commercial - Fuel and Chemical
Reports to: Executive: Commercial
Minimum Qualifications:
NQF Level 7/8 or Degree/Diploma in Supply Chain Management/ Marketing / Business Management essential.Minimum 5 years related work experience at Management level specific to the bulk fuel and chemical sector is essentialValid Driver’s License & Own transport essential
Purpose of the Role:
To unlock value through continuously improving value propositions, costing solutions and profit analysis, and to assist in business development for the group.Marketing, commercializing and selling of the service of delivering fuel & chem.Transportation costing experience and the in-depth knowledge and understanding of Business Development and pricing the transport services which is the primary purpose of this role.Create value through identifying opportunities within existing contracts and operations.Conduct new contract reviews to ensure that costed operational parameters and hurdle rates are being met.Monthly fuel adjustments. Annual rate adjustments.Contracts negotiations and contract extensions.Data analysis/ mining of data for RFQ and internal.Data and rate simulations.Aux task as per business requirements.Customer facing and interaction meetings
Skills and Competencies:
Problem Solving and Thinking laterally as part of a team, to meet the needs of the company,Excellent all-round communication skills essential,Dynamic, innovative and structured individual,Professional, hardworking, fast learning individual,Must be able to work under pressure,Well versed in various systems – advanced.Bulk Fuel and Chemical Commercial Marketing knowledge and experience essential.
Roles and Responsibilities:
Customer RetentionNew Business developmentDevelop and manage playlistRFQ participationData analysisCI initiativesMarket penetration methodologies and structuresAccount ManagementKey performance IndicatorsVolumes Forecasting and trend analysisCustomer Interactive sessionParticipation in Trade showsAdhoc tasks as requiredISO 9001-2015 knowledge & commitment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MDA5OTUzNDI/c291cmNlPWd1bXRyZWU=&jid=1191704&xid=500995342
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Our client in the mining field is looking for a Sourcing Manager to join their team.
Duties and Responsibilities:• Support the sourcing of feedstock for the Smelter and Refinery on a sustainable basis in compliance with the LBMA Responsible Gold and Silver Guidance requirements and Corporate Strategy & Policy.• Develop, nurture and sustain strong and durable partnerships with key potential and existing Depositors.• Take responsibility for, and manage, a portfolio of Depositors in terms of customer service, queries, opportunities and special projects.• Expand and develop the current information network (electronic resources, vendor & Depositor relationships etc.), and provide insightful and actionable market intelligence (e.g. pricing, tenders, opportunities)• Interface and collaborate across various functions at Rand Refinery (e.g.Operations, Sampling & Evaluation, Finance & Treasury, Procurement & Creditors, SHEQ) in delivering on Sourcing Initiatives• Interact directly with current and potential clients under minimal supervision, being cognisant of the required etiquette and nature of the business relationship.• To be able to conduct and manage customer relations, sales, business development, and due diligence/compliance activities.• Co-ordinate Timing & Transport Agreements• Process Contract Inquiries• Resolve Non Contract Performance• Sourcing Monthly Reporting• Implement Annual Pricing• Prepare for Regulatory Audit / Inspection
Key Skills• Must be a self-starter and able to work in a consistent, logical manner, with minimal supervision, and remain objective and calm.• Additional experience and qualifications above the minimum requirements will be to the applicant’s advantage.
Job Role: Sourcing Manager
Industry: Mining
Salary: Negotiable
Required Skills
5 Years of Experience
Qualifications
• 5 years of experience within a marketing, trading, sourcing, evaluation, Customer Relationship Management (CRM) environment and/or experience in the precious metals industry.• Understand the smelting and refining processes• Understanding of materials handling and sampling & assaying techniques/issues• Familiar with Legislative and Responsible sourcing requirements• Understanding of the source of Refinery and Smelter feedstocks and the drivers that determine their characteristics (e.g. ore & extractive metallurgy)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTUwNjU0NzUzP3NvdXJjZT1ndW10cmVl&jid=376853&xid=3950654753
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Our Client, a National Fleet Services/ tracking/Fuel Management Company based in Cape Town seeks a Key Accounts Consultant
Requirements
• Minimum of 3 years’ experience in customer care /
Technical product
• Organised with a strict attention to detail.
• Good command of English Language, Afrikaans would be
an advantage
• Clean Drivers License
• Excellent computer skills
• Be willing to stay away from home for 2 nights per month.
Responsibility:The successful candidate will be required to perform / manage the following:
• Provide after sales support to all allocated Key Accounts
customers
• Provide product software and general product support to
all allocated Key accounts customers
• Compiling and forwarding all quotations, proposals /
information packs required by any Key Accounts
customers
• Attend monthly liaison meetings with all allocated key
Accounts.
• Use the companies CRM system and keep it up to date.
• Attending customer liaison meetings as required including
ensuring all action items are dealt with to the satisfaction
of both the company and the customer
• Understanding customer’s needs and providing them with
helpful solutions
• Working closely with the applicable (CRC) Key Account
Specialist in managing and servicing customers
• Working with Telesales department as required ensuring
the CRM database is always up
• Promote relationships with the company’s customers that
reflect trust and credibility
Salary: Market Related
Please email CV to shona@rmsstaffing.co.za.
Please note that applications will only be taken via email and only short-listed candidates will be contacted.
Job Reference #: Key Account ConsultantConsultant Name: Shona Kelland
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Trinity Protection Services situated in Boksburg is committed to a heritage of professionalism and quality that makes us a respected supplier of integrated services in our industry.
We are looking to employee control room operators who will ensure exemplary standards of security and customer service are provided to the clients and sites at all times.
Purpose of the job:
* Be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out duties to the highest levels.
* To ensure exemplary standards in personal grooming.
* To deal efficiently and effectively with emergencies.
* Maintain continuous monitoring of site alarm systems adhering to correct radio procedures at all times.
* Diligent management and maintenance of site records / reference materials including Incident Forms and the site occurrence book
* To provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service.
* Undertake any other reasonable duties as required to meet the needs of the business
* Ensure a timely response to all security issues and events.
* To develop excellent working relationships with our on-site customers
2+ years of sales or customer service experience
Customer-oriented attitude with a passion for providing exceptional service
Excellent interpersonal communication skills, with an emphasis on negotiation and persuasion techniques
Analytical and mathematical capabilities to manage money, as well as set, analyse, and meet sales targets
Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
*OWN TRANSPORT* essential.
Salary will be discussed in interview
2+ years of sales or customer service experience
Customer-oriented attitude with a passion for providing exceptional service
Excellent interpersonal communication skills, with an emphasis on negotiation and persuasion techniques
Analytical and mathematical capabilities to manage money, as well as set, analyse, and meet sales targets
Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
*OWN TRANSPORT* essential.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIyNTMzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1179426&xid=1555_22533
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Head Of Shared Services Randburg-MultiLead Consulting Services Head Of Shared Services Randburg jobs in RandburgAre you based in the United States? Select your country to see jobs specific to your location.A company based in Randburg has a position for Head : Shared ServicesThe Head: HR Shared Services is responsible for leading and managing the provision of HR transactional services and administrative support through scalable, high quality HR systems and processes. Lead HR digital technology. Ensure the integrity of all HR dataHEAD: HR SHARED SERVICES Ref: HRD/2022/HRSS In the:HUMAN RESOURCES DIVISION OBJECTIVE: The Head: HR Shared Services is responsible for leading and managing the provision of HR transactional services and administrative support through scalable, high quality HR systems and processes. Lead HR digital technology. Ensure the integrity of all HR data.KEY PERFOMANCE INDICATORS: HR transactional services Ensure that all HR transactional services are delivered optimally, meeting all policy and compliance requirements including workflows, automation, streamlined HR processes that enable collaboration between HR and businessProvide copies of up-to-date legislation to employeesDevelop and maintain a close working relationship with Payroll to ensure efficient and effective interfaces and timely and accurate data processingPartner with Head HRBP to ensure consistent delivery and alignment of processes and proceduresDevelop and maintain SLA and KPIs; accountable for on-timeand quality delivery of servicesIdentify opportunities to centralise HR administrative work; ensure changes are communicated and documentedMonitor and take action to ensure all requirements and agreements are met across DivisionsAlign with Head: HRBPs on the implementation of various employee service initiatives and improvementsHR Information Systems (HRIS) Ensure technology is optimised to best meet HR and customer requirementsEnsure all employee records are accurate, up-to-date, filed and that confidentiality is maintainedDrive process standardisation, efficiency, improvement; continuously seek ways of improving systems, processes and delivery of HR transactional servicesTest all system changes and enhancements in QA; ensure accurate functionality before moving to ProductionData analytics Develop, maintain, provide appropriate HR metrics to support business decision-makingMeasure, track, analyse dashboard metrics, monitor results and trendsProvide regular reports on HR metricsGovernance and compliance Provide audit information on people-related information, ensure proper controls are in place; follow-up and address discrepanciesResponsible for HRIS user access according to defined user rolesReview, recommend changes to relevant HR policies, procedures before expiry date and as need arisesAdhere to all company policies and proceduresCustomer satisfaction survey meet targetsResource management Manage the dally activities of the HR Shared Service teamDevelop, implemen
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Head Of Shared Services Randburg-MultiLead Consulting Services Head Of Shared Services Randburg jobs in RandburgAre you based in the United States? Select your country to see jobs specific to your location.A company based in Randburg has a position for Head : Shared ServicesThe Head: HR Shared Services is responsible for leading and managing the provision of HR transactional services and administrative support through scalable, high quality HR systems and processes. Lead HR digital technology. Ensure the integrity of all HR dataHEAD: HR SHARED SERVICES Ref: HRD/2022/HRSS In the:HUMAN RESOURCES DIVISION OBJECTIVE: The Head: HR Shared Services is responsible for leading and managing the provision of HR transactional services and administrative support through scalable, high quality HR systems and processes. Lead HR digital technology. Ensure the integrity of all HR data.KEY PERFOMANCE INDICATORS: HR transactional services Ensure that all HR transactional services are delivered optimally, meeting all policy and compliance requirements including workflows, automation, streamlined HR processes that enable collaboration between HR and businessProvide copies of up-to-date legislation to employeesDevelop and maintain a close working relationship with Payroll to ensure efficient and effective interfaces and timely and accurate data processingPartner with Head HRBP to ensure consistent delivery and alignment of processes and proceduresDevelop and maintain SLA and KPIs; accountable for on-timeand quality delivery of servicesIdentify opportunities to centralise HR administrative work; ensure changes are communicated and documentedMonitor and take action to ensure all requirements and agreements are met across DivisionsAlign with Head: HRBPs on the implementation of various employee service initiatives and improvementsHR Information Systems (HRIS) Ensure technology is optimised to best meet HR and customer requirementsEnsure all employee records are accurate, up-to-date, filed and that confidentiality is maintainedDrive process standardisation, efficiency, improvement; continuously seek ways of improving systems, processes and delivery of HR transactional servicesTest all system changes and enhancements in QA; ensure accurate functionality before moving to ProductionData analytics Develop, maintain, provide appropriate HR metrics to support business decision-makingMeasure, track, analyse dashboard metrics, monitor results and trendsProvide regular reports on HR metricsGovernance and compliance Provide audit information on people-related information, ensure proper controls are in place; follow-up and address discrepanciesResponsible for HRIS user access according to defined user rolesReview, recommend changes to relevant HR policies, procedures before expiry date and as need arisesAdhere to all company policies and proceduresCustomer satisfaction survey meet targetsResource management Manage the dally activities of the HR Shared Service teamDevelop, implemen
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Senior Project Manager Regulatory Compliance Programme-MukuruMukuru is one of Africa’s largest Remittance companies, with fintech based products and services catering to emerging markets. Do you want to be a part of a company where possibilities are endless and where we remove obstacles on a daily basis in order for our customers to achieve financial inclusion? To us it’s all about purpose – does this resonate with you? We are seeking a like-minded person who is a self-starter, not requiring constant supervision and runs on good intuition and initiative. Mukuru is looking for a seasoned Senior Project Manager who is well versed in the Financial Services environment as well as Regulatory and Compliance Projects.The purpose of the position is to manage multiple regulatory and compliance projects in a coordinated manner in order to obtain benefits on behalf of the Company and its customers, in alignment with industry best practice, change methodology requirements, and Mukuru’s commitment to Delivery Excellence.Duties and Responsibilities (Include but is not limited to): End-to-end project management of group-wide regulatory and compliance change projects relating to Financial Crime, Conduct and Ethics, Operational Resilience, Financial and Regulatory Risk ManagementChampions organizations Agile methodology, tools, and techniques, supplementing any needs with traditional project plansDevelop a detailed project plan to track progress – regularly report back to the Regulatory Compliance Change Programme Manager, PMO and stakeholdersRepresent Compliance, Risk, Legal during the solution development, refinement, communicating decisions and gaining buy in from business stakeholders on business valueCollaborating on project scope and objectives, involving all relevant stakeholders and ensuring operational feasibility leading project planning/scoping sessionsEnsures integrity of original project scope is maintained and any adjustments are communicated and understood by all key stakeholders and managed through the required governance structuresUse appropriate verification techniques to manage changes in project scope, schedule and costsFacilitates schedule and cost forecasting and determining risk-based provisionsPerform risk management to minimize project risks identifies risks and vulnerabilities, and creates contingency plansPartner and lead projects across a broad spectrum of Regulatory and Compliance InitiativesCoordinate internal resources in the successful execution of Regulatory and Compliance projects – establishing communications plan for all projectsManage stakeholder engagements, from meeting scheduling to agenda setting and minute takingMeasure project performance using appropriate systems, tools and techniquesCreate and maintain comprehensive project documentationMust demonstrate strong project management skills, such as a thorough understanding and focus of the value to be delivered, engagement, collaboration, communication and management of k
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Office Supervisor-University of Fort HareSafair Operations, operating as Flysafair, has a vacancy for an Office Supervisor at our head office in Bonaero Park.The successful applicant will report to the Manager: Human Resources RESPONSIBILITIES: Organize the office layout and order stationery and equipment; Source office supplies/furniture; Assist in organising meeting and events; Organize staff refreshments; Monthly recon of Stannic Vehicle statements; Process incoming and outgoing mail, courier services and cost management thereof; Assist in ordering and stock control of office consumables (Groceries, cleaning material etc.); Facilitate and coordinate repair and maintenance of the building and garden; Liaise with facility management vendors, including cleaning, catering and security services; Ensure the reception area and other areas are maintained in a clean and tidy state; Monitor compliance to the Health and Safety Act; Coordinate and supervise the activities of the office cleaners, drivers and any other sub-contractors; Provide ad-hoc support as and when required.REQUIREMENTS: Matric Certificate; Relevant certification or diploma would be considered an advantage; Min 3 years office management experience; Good administrative experience; Computer Proficiency and sound knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook); Valid Covid-19 vaccination card.PERSONAL ATTRIBUTES: High regard for confidentiality and resilience; Well presented, confident and excellent interpersonal skills; Good planning, organising and monitoring skills, Accurate, systematic and disciplined; Customer and quality focussed; Friendly and approachable team player with a willingness to multi-task; Dependability & Flexibility;-Polite and courteous at all time; Immaculate timekeeping.APPLICATION GUIDELINE : · Suitable qualified candidates are invited to complete the prescribed form, available on our website: www.FlySafair.Co.Za .· No external email applications will be accepted.· Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.· FlySafair reserves the right* Not to proceed with this vacancy* To appoint the selected candidates based on it s operational requirements.· Reference number – JHB000621Preference will be given to members of under-represented designated groups. Available Opportunity: Office Supervisor CLOSING DATE: 3 NOVEMBER 2022
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Grain Operations Lead-Barchart.Com, IncReporting to the Location Manager, the Grain Operations Lead will be a hands-on team lead, perform elevator operations and ensure work is completed in a safe and efficient manner, ensuring exceptional service and professionalism for our patrons. Duties & Responsibilities: Assist in training elevator operations staff and seasonal employees in operations and facility maintenance/upkeep. Act as a working mentor leading by example, providing general work direction, and fostering communication with a strong customer service mentality. Ensure that workforce is available to handle daily needs of the elevator and are informed of daily duties. Ensure that all employees have received and practice proper safety regulations. Follow and enforce all company safety procedures and programs as well as understand and enforce OSHA state and federal safety regulations. Participate in weekly safety meetings and assignments. Understand the layout of grain handling equipment and how the equipment works to be able to understand when maintenance is needed. Comply with elevator housekeeping and equipment maintenance programs to avoid safety hazards and equipment breakdowns: ensure cleanliness and orderliness of the grain handling area including tunnels, concrete grounds, grass areas, and any other areas within the plant as delegated by the Location Manager. Maintain dust inside and outside of the plant, keeping it at minimal levels. Clean up spilled product and/or move it to a safe area. Ensure maintenance and housekeeping are properly documented per established programs. Responsible for the operational functions of handling grain including grain receiving, storage, cleaning, drying, blending, conditioning, and loading out. Assist with bin measurements and other inventory count procedures. Monitor stored grain condition to assure quality and quantity. Operate all aspects of the scale including inbound/outbound/transfer, weights and grades, proper account selection for customers, transfer locations and/or direct locations. Operate equipment including forklift, skid loader, wheel loader, tractor, and yard truck. Communicate with location manager and logistics personnel on grain movement. Keep management informed on technical developments and potential operation improvements within the elevator. Help guide the professional development of the grain operations team. Represent yourself and the company professionally at all times in action and appearance. Perform deliveries in such a manner as to maintain good customer relations. Accurately complete all invoices and related paperwork in a timely manner. Attend safety and related job trainings as they become available. Perform other duties as assigned by the Location Manager. Qualifications: 2-4 years of grain handling/elevator experience. Proven supervisory experience in a grain handling environment (preferred). Ability to identify problems and provide solutions. Ability to be an involved/e
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