Restaurant and bar jobs in Johannesburg Gumtree Jobs

On Promotion in Jobs

Clear All

Suggested

Results for restaurant and bar jobs in Jobs in Johannesburg

Save

DescriptionThe successful candidate will be responsible for the following: Greets guests over the phone in a friendly, courteous manner (within 3 rings).Identify guest reservations needs by asking open ended questions and determine appropriateroom types and maximize room rate.Dealing with incoming enquiries regarding accommodation availability, room types, rates, etc.within the required turnaround time.Process all reservation requests, changes and cancellations received by phone and email.Actively listen and respond positively to guest questions, concerns, and requests using brand orproperty specific process to resolve issues, delight, and build trust.Enrolling guests to be Marriott Bonvoy members.Explain guarantee, special rate and cancellation policies to callers.Verify and record reservation information accurately.Accommodate and document special requests.Answer questions about property facilities/services and room accommodations.Follow sales techniques to maximize revenue by upselling rooms and promoting hotel restaurantsand other services and facilities to guests.Input and access data into reservation systems (Opera and Marsha).Identify and record special billing instructions.Pre-block all special requests or VIP accommodation accurately.Contribute to maximum occupancy of the hotel by assisting in maintaining accurate inventorycontrol for rooms.Acknowledge assigned reservation messages.Following up and conversion of enquiries is of utmost importance.Responsible for tidy administration, including keeping accurate records of all paper transactions,and file all reservations in a systematic order for easy referral.Dealing with pro-forma invoices and following-up on payment and vouchers.Responsible for online bookings (Third Party Websites).Responding to email queries.Responsible for Morning Reports, working out reservations statistics and balancing the hotelinventory.Assisting with Group and Conferencing enquiries and willing to learn the duties of this role.Assisting with Airlines Blocks and splitting of airline reservations.Comply with quality assurance expectations and standards.Protect the privacy and security of guests and coworkers.Maintain confidentiality of proprietary materials and information.Perform other reasonable job duties as requested by Supervisors and Managers.The following are the requirements: One years prior and recent experience in a Protea Hotel would be beneficial.Previous experience in Reservations would be advantageous.Good working knowledge of Opera and Marsha will be a distinctive advantage.Understanding of BAR (Best Available Rate).Experience in MS Word, Outlook & Excel.An excellent telephone manner.A pleasant disposition.Adaptable to change.Be self-motivated and be able to take initiatives.Be committed to the pr https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU4NzYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126384&xid=1109_58760

Other

Save

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!WHY WORK FOR US? Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers dont manage managers, we are all simply doers.Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We dont need to or want to wait for approval. We recruit on experience but promote on values the core of which is rigor, disciplined thought and disciplined action. Description: The F&B Supervisor is responsible for supervising and coordinating the daily activities for the Restaurant, Bar/s, Room Service, Conferencing and Functions at the Hotel. The position is primarily concerned with two main functional activities: supervision and front of house. The F&B Supervisor is second-in-charge to the F&B Manager and takes charge and runs the F&B operations in the absence of the F&B Manager. Requirements: Proven Food and Beverage management experience within a 4/5-star hotel (2 years+)Matric/Grade 12Diploma in F&B Management/Hotel ManagementMust have at least 4 years food and beverage service experience of which 2 years should be in a Supervisory/floor coordination roleHands on Problem Solving approach and the ability to remain calm under pressureCustomer service driven with outstanding communication and active listening skillsFriendly, courteous and service-orientatedAbility to work as part of a team, as well as independently (2IC to F&B Manager)Effective communication with members of staff as well as Guests of the HotelInterpersonal skillsLeadership skillsPlease note that relocation costs will be for your own expense should your application be successful and you reside outside of the JHB Area. https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzEwMjUwOF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1268747&xid=1109_102508

Other

Ads in other locations

Save this search and get notified

when new items are posted!

Jobs

restaurant and bar jobs in Johannesburg (6 results)

Results for restaurant and bar jobs in Jobs in Johannesburg