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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years' experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Johannesburg, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202371 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves th...Job Reference #: 202371
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Shop Assistants Required in Johannesburg CBDRequirements:- Must live IN JOHANNESBURG CBD- Must have previous sales experience of at least 2-3 years- Fast Learner- Strong Communication Skills- Must have experience in a fast-paced environment- Strong organizational Skills- Excellent Problem-Solving Skills- Time Management Skills- Professionalism- Ability to work under pressure- PunctualIf you meet the above requirements, kindly send your CV to admin@motalaperfumes.com
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Surgo (PTY) Ltd. has partnered with one of South Africas fastest-growing pharmaceutical retail groups with operations in South Africa, Botswana, and Namibia. The group was founded in 1978 and has its Head Office based in Midrand, Johannesburg.
Our client has since grown to over 200 stores to date, employing over 18 500 full-time and part-time employees and is now looking to recruit an Organisational Development Manager to join their team.
Job Purpose:
Strategic implementation of organisational development activities through research, design, development, and facilitation of OD interventions to optimise the alignment of the workforce and key business strategies and initiatives.
Responsibilities:
Organisation Design:
• Strategic organisational design through understanding organisational structures and job specific requirements to contribute to the HR Strategy of the company
• Conduct job analysis and evaluations and development of job profiling
• Implement and maintain job grading system
• Create competency model Performance Appraisals and Management
• Identify performance targets and link with job profile
• Develop methods of measuring if performance management aligns with organisational goals
• Develop, review, and implement performance management policies and procedures
• Guide management on performance appraisal and management principles
• Assist management to create project timelines and deadlines Workforce and Succession Planning:
• Design and implementation of succession planning in line with companys talent management framework
• Guide management on succession and career development to ensure the sustainability of the business
• Provide input into employee risk movement and develop strategic plan to ensure higher retention rate
• Develop, review, and implement succession planning policies and procedures
• Evaluate job satisfaction and corporate culture through climate surveys and develop and implementation action plan to prevent high employee turnover
• Design and implement competency-based assessment and analyses
• Compile appropriate test batteries for different assessment purposes and according to competency requirements
• Obtain quotes from suppliers when required and consider costing when suggesting assessments
• Interpret results obtained from assessments and utilise information in an ethical manner
• Provide feedback on assessment results to relevant members of the HR team, Department Heads as well as respondents
• Utilise the information obtained from assessments in order to suggest and implement relevant HR interventions Leadership Strategy: (Wellness)
• Facilitate team building, group forming, strategic planning, and training sessions to ensue cohesive functioning of teams
• Diagnose potential organisational problem areas and liaise with management to implement strategies counter concerns
• Conflict Management within teams
• Design and implement leadership strategies in line with business obje...Job Reference #: 202621
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Applications are invited from suitably qualified & experienced candidates to fill the Aftersales Product and Planning Manager position for our client in the Automotive Industry. Position based in Sandton.
Possible Tasks within this Role
Plan and achieve National After Sales objectives (Service Quality, After Sales Market Share Growth, Parts Turnover Growth, Dealer Satisfaction) in accordance with the After Sales policies and Business Plan for the Brand in South Africa.
Develop and manage team, operational and network initiatives and targets underpinning the strategy which are coordinated, clear, realistic, monitored and reported upon
Secure effective Marketing and Advertising campaigns, promotion of sales, top Service Quality and Customer Satisfaction to increase loyalty and grow After Sales market share in line with After Sales targets (workshop throughputs, labour hours sold and Genuine Parts turnover).
Liaise, strategise and work closely with Group Parts Supply Chain, Group Service and other key role players to ensure common purpose and the achievement of the strategic KPI’s and performance target commitments made.
Implement prescribed After Sales Programmes and monitor National Audits and Corrective Actions to achieve the required Service delivery outputs
Develop and implement programmes and initiatives that will improve the Dealer's capability and productivity in order to improve After Sales profitability and meet the set Service Total Cost recovery targets
Manage the development of After Sales incentive programmes together with the Group Aftersales Field Operations Manager that assist in driving top performance and achievement of targets.
Maintain regular Dealer Network interaction to communicate operational and strategic aspects, support the building of a sound business partnering relationship and work with the Group Aftersales Field Operations Manager as half of the ONE. Aftersales Sales Operations team, leverage improved performance e.g. After Sales Road Shows, Dealer visits, Dealer focus groups, National Dealer Advisory Council and Sub Committee interactions etc.
Qualification
Experience Required:
A recognized 3-year National Diploma / bachelor’s degree in engineering/ commerce
A minimum of 8 years’ working experience gained in the motor industry in the following fields:
Product Engineering.
Service Technical.
After Sales Retail Environment.
Customer Service Minimum of 5 years managerial experience
Sound systems, processes and people management experience Ability to conceptualize and manage at a strategic level.
Mature leadership and people management skills.
Well-developed networking and internal/ external customer relationship managing skills.
Strong problem solving and ability to motivate, guide and steer direct reports.
Ability to listen and communicate effectively at all levels.
Ability to make quick and sound decisions.
Understanding of financial principles and business management pract
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTkzOS9BSw==&jid=1793342&xid=E.L001939/AK
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Store Operations Manager - Floor required for a reputable Retail company based in Gauteng
Requirements :
Retail industry experience essential (Management level)Degree/Diploma in Retail advantageousGrow market share through interaction with customers, community, suppliers and trading partners;Ensure that daily sales budget is monitored very closely and achievedAttend to customer queries and resolve them as promptly as possibleLead by example and Motivate staff dailyComply with all systems and proceduresAssist in the performing of stock take preparations
Should you wish to apply please email your CV through to Kerry O’Hagan at Kerry@profilepersonnel.co.za
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjQxNjU1NjY3P3NvdXJjZT1ndW10cmVl&jid=1574149&xid=2241655667
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Store General Manager required for a reputable Retail company based in Gauteng
Requirements :
Stores Performance & MeasurementAchievement of agreed Gross Profit % Budget;Stock Management & Buying ControlsEnsure that the store is well merchandised and according to rate of sale and that top 250 lines are in stock at all times & ticketedBuild supplier relationship through interaction and dealings.Daily Budgeting, Sales, Reports, and TargetsDaily floor walks and Actioning- set targets daily, weekly and monthly. Follow up daily and increase store standardsEnsure that losses of all kinds are under control. (Minimize damages, expired stock etc)Attend to customer queries and resolve them as promptly as possibleEnsure that the store adheres to all safety and health laws. (Occupational Health and Safety Act.)Ensure that all staff understands what is expected from themEnsure that all Cash safety procedures are followed daily e.g. Cash pick-ups, Cash Drops, Cash Pay-outs and Cash Collections
Should you wish to apply please email your CV through to Kerry O’Hagan at Kerry@profilepersonnel.co.za
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTUzODYxMzE5P3NvdXJjZT1ndW10cmVl&jid=1574150&xid=2953861319
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Candidate must have SAP experience.
Data capturing experience.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MjIyNjM0NjM/c291cmNlPWd1bXRyZWU=&jid=1748015&xid=922263463
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A top company in the Supply Chain and Logistics industry is looking for a General Worker to work in one of their Warehouses in Johannesburg.
Minimum Requirements
Must have matriculated.Must have at least 1 year experience as a picker/packer or working as a general worker.Must have experience working in a warehouse or in retail.Must have a clear criminal record.
Additional Requirements
Must be reliable.Must be punctual, keep to time.Must be able to meet targets.
Available to start as soon as possible.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTIyMDUyOTYxP3NvdXJjZT1ndW10cmVl&jid=1664989&xid=4122052961
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This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose our employees very carefully – they are the strength and the future of this company.
KEY OUTPUTS
Creative planning and designing of itinerariesManaging the reservations process for bookings in a manner which ensures guest budget is achievedHandling of bookings from quote to finalising, invoicing and travel documentsConsistent and clear communication with agents, sales teams, preferred supplier partners and colleaguesEmergency duty will be on a rotational basis as per the DMC Emergency BOPWorking hours early and late shift on a weekly rotational basisCalm and professional manner of servicing agents and guestsProactive selling of our products and services ensuring the best possible safari for the guestsAn independent, curious and “can do it” natureUpholding the values of the company... Care of the people, Care of land and Care of the wildlife
KNOWLEDGE REQUIRED
A passion for delivering service excellenceAn in-depth knowledge of Tourplan advantageousA good knowledge of South Africa, Southern and East Africa preferableA willingness and aptitude to learn
KEY SKILLS REQUIRED
Good understanding of terms and conditions, product knowledge, third party and company Product destinationsUnderstanding of travel industry channelsExcellent computer skills including:Tourplan advantageousESS is essentialMS Office applications such as Word, Excel, PowerPoint and OutlookWETUUnderstanding of quantitative and qualitative data analysis and being able to make decisions based on these analysesUnderstanding and knowledge of the different markets in which the company operates inRelevant understanding of Business to create and formulate a strategy and make commercial decisionsSales process and methodologiesProblem-solving skillsExperiential Creativity (Crafting Experiences)Guest / Client Delight
PERSONAL CHARACTERISTICS
Good interpersonal skillsSense of urgencyPassionate about guest delightDiligence and self-motivation to meet deadlines and keep on top of your jobWillingness / ability to share information and teach and inspire others
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDUzNjA4Mjc2P3NvdXJjZT1ndW10cmVl&jid=1503266&xid=3053608276
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Are you a skilled data capturer with experience in using SAP, and a background in the retail and wholesale industry? We have a rewarding opportunity for you! Join our team at [Retail and Wholesale Group] in Sunninghill for a 4-month contract as a Data Capturer.
Position Overview:
As a Data Capturer, you will play a crucial role in our organization, working with SAP to ensure the accurate and efficient data entry of vital information within the retail and wholesale sector.
Key Responsibilities:
Accurate and efficient data capturing using SAP software.Supporting data management within the retail and wholesale environment.Ensuring the integrity and quality of data entered.Collaborating with various departments to meet data capture requirements.Assisting with data-related tasks and projects as needed.
Requirements:
Proven experience in data capturing using SAP.Background in the retail and wholesale industry.Strong attention to detail.Proficiency in data entry and information accuracy.Excellent communication and teamwork skills.Ability to work independently and meet deadlines.
What We Offer:
A 4-month contract with a reputable retail and wholesale group.A collaborative and dynamic work environment.An opportunity to apply your data capturing skills in a thriving industry.
If you are a data capturer with SAP experience and a background in retail and wholesale, we invite you to apply for this exciting contract role at our Sunninghill location. Make a valuable contribution to our data management processes and join our team today.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjQ3ODg1NTkwP3NvdXJjZT1ndW10cmVl&jid=1746970&xid=2247885590
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I am urgently looking for someone from the Food industry - working in retail stores, with general worker / manual labour experience to join a Food manufacturing client towards Northriding area. This is for Relief work purely.
Must have a Matric - Maths and Accounting as subjects
Able to work shifts: 6am - 2 pm / 10 pm - 6 am / 2pm OR 10 pm shift
There is partial incentive transport
Need reliable candidates with a clear Criminal record, great reference checks
Valid ID and valid Matric
Must have excellent English communication
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82OTk2NTgxNjY/c291cmNlPWd1bXRyZWU=&jid=1748300&xid=699658166
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Must have matric
Must have Code 10 + PDP
Experience as a driver
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDA5Mjg1MjUyP3NvdXJjZT1ndW10cmVl&jid=1715941&xid=3009285252
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One of our clients are seeking a customer service consultant to join them on a contractual basis.
Requirements:
Previous experience in customer service or call centre.Must be computer literate.Willing to work on an ad-hoc basis.Grade 12 is essential.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjEyNDYyMTM/c291cmNlPWd1bXRyZWU=&jid=1745073&xid=221246213
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Looking for a seasoned Account Manager to oversee clients in TES Industries. Must have a minimum of 5 years' experience in Retail, FMCG, MINING industry. This position is expected enhance strong and deep relationships with nominated accounts. It is therefore essential that this person has extensive experience in identifying and influencing senior key decision makers and influencers up to C level within the Accounts.
Must be able to;
Develop relationships with key decision makers.
Build account plan and strategic initiatives.
Grow the accounts.
Become an integral part of the team and accounts.
Identify opportunities and Gaps.
Build value proposition for value chain and customers.
Experience in Labour Broker/Staffing advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTU1MDg2NjMyP3NvdXJjZT1ndW10cmVl&jid=1621181&xid=2955086632
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Looking for a Key Account Manager!!!
Braynston/Centurion
Requirements:
• BCom: Marketing; Sales; Business Management or equivalent and/or Automotive sales experience
• Minimum of 5 years Automotive experience at either OEM, Supplier or Retail level
• Positive outlook on life, work and other people
• Attentive to detail and passionate about data
• Ability to take ownership and be accountable
Salary up to R40 000 per month depending on experience
Email CV to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDMwODUxNTUzP3NvdXJjZT1ndW10cmVl&jid=1506023&xid=2030851553
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Our client is looking for a HR Business Partner to join their team.
Duties and Responsibilities:*Consulting with line management and provide daily HR guidance.*Analyzing trends and metrics with the HR department.*Resolving complex employee relations issues and address grievances.*Work closely with management and employees to improve work relationships, build morale and increase productivity and retention.*Provide HR policy guidance.*Monitor and report on workforce and succession planning.*Identify training needs for teams and individuals.*Evaluate training programs.*Suggest new HR strategies.
Key Skills*Proven work experience as an HR business partner.*Excellent people management skills.*Analytical and goal oriented.*Demonstrable experience with HR metrics.*Thorough knowledge of labor legislation.
Required Skills4 Years of Experience
Qualifications
*HR Degree / Diploma or Equivalent*Retail Experience is a Must.*At Least 4 years’ experience as an HR Business Partner / Manager.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzcxMzkyNjI/c291cmNlPWd1bXRyZWU=&jid=376423&xid=237139262
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Business Relationship Representative is to be a tech guru and brand ambassador for the company by providing product training and support to all our clients retail FSP channel stores. You will also be the customer service champion by hosting in store promotions showcasing our products, services and benefits to potential customers as well as being a first point of contact for all sales and after sales queries.
Qualifications & Experience:
Matric2 to 3 Years of proven experience in either a technical, retail or sales environment
Non-Negotiables
Driver’s license and own vehicle
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjEyMjI5OTgyP3NvdXJjZT1ndW10cmVl&jid=377292&xid=2212229982
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Cherry Picker with Valid License.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDcyMTY4NTc/c291cmNlPWd1bXRyZWU=&jid=782222&xid=347216857
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Degree in Finance or MarketingMinimum 5 years’ experience in retail planningOwn carOrganised and IndustriousAble to easily prioritize and multitaskPhotoshop, Office, Outlook – Excel high level – software program pertaining to stock and buying levelsDetail orientated, able to multitask, prioritize workload with a sense of urgency to meet deadlinesAbility to create, read, analyse, and interpret business reportsMust be able to effectively communicate and present information and respond to questions pertaining to reportsNegotiation skillsKeen understand for Purchasing Best PracticeAcumen and passion for homeware sector and knowledge of productsattention to detailHigh level for numeracy and ITGrasp of retail industry, financial and statistically mindedShipping and logistics experience
Job Description
Analysing past sale figures/trends to anticipate future product and buying planPlanning which products, styles, colours to purchase from relevant supplierMaintaining and Quality control assessment of all productsMonitoring stock levels - Minimising unnecessary stock holdings for maximising budget achievementDrive financial results that maximize sales, gross margins, inventory turn and bottom-line profitabilitySet up and manage OTB processes – in conjunction with a clearly defined annual buying calendarGenerate and maintain weekly/monthly reports to analyse performance and inventory levelsAnalyse historical data and current trends to identify risk and opportunityCollaborate with management to develop and communicate a comprehensive strategy that aligns with future financial and product opportunitiesSetting up additional channels of distribution – oversee and monitor best practice to achieve budgets and profitabilityImplementing a stock taking program as cross-reference to product procurement systemsIdentifying customer preferences and forecast consumer trends specific to companies’ market
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84NDcyMDcwMDA/c291cmNlPWd1bXRyZWU=&jid=1202447&xid=847207000
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Have worked with imports
Have worked with local retailers on submitting fits/ pps /bpsUnderstanding of textiles .Excel / word/ officeGood admin skillsAttention to detail.Min 3 years experience.Outlook / Excel/Word
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjQ1NjAyOTc4P3NvdXJjZT1ndW10cmVl&jid=1156099&xid=1245602978
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