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The responsibilities of the CM are listed below, however is not limited to: • Be the first point of contact for all clients when there is a complaint/query or a question on a daily basis, providing a friendly and solution based service • Create an excellent first impression and a welcome feeling for any client or visitor, irrespective of where in the building the CM “bumps” into this person • Takes pride in the appearance of the centre and ensure all areas are of a high standard (cleanliness/maintenance): ? Reception area ? Café / Canteen ? Business lounge ? Meeting rooms ? Canteen seating area ? Hot desk area ? Gym (where applicable) ? Toilets ? Parking area ? Garden (Where applicable) • Is responsible for client retention in the centre by ? Meet with existing clients regarding possible expansions ? Up sell existing clients that don’t have certain products e.g : o Parking o Beverage fee o Making use of centre printer o Stationery orders through the centre team (with a 15% handling fee added) o IT Support • Host regular formal/informal meetings with clients to determine their experience with centre to date and comments good or bad – come up with solutions where needed. • Exceed clients needs, handle complaints promptly and professionally. Ensure all communication is recorded and emailed to the client so that there is a paper trail. • Become the point of contact for when clients need information and assistance, must have an in-depth understanding of all key services, products and amenities offered to clients and the ability to deliver in an exceptional and timely manner. • Ensure that all client complaints/queries are handled until they are 100% resolved. Ensure entry of these issues onto weekly documents.
• Always has true intention to go above and beyond the expectations of a client, must have an internal passion for customer service. • Ensure Director is always informed of all queries, complaints or compliments etc must be by email. • Responsible for the preparation of offices before new clients move in: ? Setting up IT and Telephones ? Setting up the office according to the clients specification ? Ensure furniture is presentable and that there is nothing missing ? Ensure the “Snag list” is completed before client moves in ? Ensure welcome packs are ready for clients arrival ? Ensure access tags, remote controls is all in order for client on arrival ? On arrival give clients the procedure to purchase WIFI vouchers ? Issue WIFI codes where needed ? Issue phone codes where needed ? Make sure the centre staff are aware of a new client move in especially canteen. Introduce the client to your team • Registering IT Logs with IT (Copy Director ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzAxNTAwMDM4P3NvdXJjZT1ndW10cmVl&jid=1497721&xid=1301500038
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GENERAL DESCRIPTION – JOB PURPOSE
My client a well-established NPO operating in Southern Africa with facilities offering a range of accommodation choices for independent, assisted, frail and dementia care for the Aged is urgently recruiting for a Fundraiser - Partnership Co-Ordinator for their Johannesburg Establishment (House) .
The Partnership Coordinator (HPC) / Fundraiser is a multitasker by nature. He / She has excellent communication, administration, and project coordination skills with a solid understanding of Marketing and Sales principles.
The HPC provides implementation and coordination on the ground level and ensures all event projects and activities are executed to both brand and organisational standards
REMUNERATION:
My Client offers a Competitive market related Salary package – Negotiable
COMPETENCIES REQUIRED (MUST HAVE)
Certificate / Diploma: Events Management, Administration, Project Management or HospitalityWell-presentedStrong verbal and written communicator (English, Afrikaans)Works well under pressureConscientious with tasksDetail-orientatedGood presenter (Formal and informal)PassionateOrganisedFriendly, approachableAdaptableAbility to establish priorities and work independently.Developed interpersonal skillsPrincipled, ethical, and professional.Consistently displays a high level of enthusiasm, energy, initiative, and drive.2-3 years prior experience in events, marketing and / or project management1-2 years’ experience in fundraising activities and initiativesExcellent verbal and written communication skills.Proficiency in MS officeValid SA Drivers licenceOwn vehicleOwn Smart phone device equipped with updated messaging and camera-functionality
GENERAL DUTIES AND RESPONSIBILITIES
Campaigns
Campaigns - Capital Projects as per budget (4 Quarters = 4 campaigns)
Plan and Coordinate:
maintain applicable project schedulesset up yearly planning tasks for all Capex projects needs as directed by the Facility Manager. (i.e., Maintenance Equipment, Gardens & Equipment, House Aesthetics Look & feel, Furniture Needs, Housekeeping & Linen, Washing Machines & Tumble Dryers, Nursing & Medical).Task tracking, deadlines, and deliverables as set on the yearly calendar.Develop a strategy to approach potential donors i.e., using micro campaigns.Work towards pledging line items on a 3-year forecast.Maintain donor relationship, both new and old.Maintain and track all supporting budget / f...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjQyOTA0MDE3P3NvdXJjZT1ndW10cmVl&jid=1265594&xid=1242904017
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Office Supervisor-University of Fort HareSafair Operations, operating as Flysafair, has a vacancy for an Office Supervisor at our head office in Bonaero Park.The successful applicant will report to the Manager: Human Resources RESPONSIBILITIES: Organize the office layout and order stationery and equipment; Source office supplies/furniture; Assist in organising meeting and events; Organize staff refreshments; Monthly recon of Stannic Vehicle statements; Process incoming and outgoing mail, courier services and cost management thereof; Assist in ordering and stock control of office consumables (Groceries, cleaning material etc.); Facilitate and coordinate repair and maintenance of the building and garden; Liaise with facility management vendors, including cleaning, catering and security services; Ensure the reception area and other areas are maintained in a clean and tidy state; Monitor compliance to the Health and Safety Act; Coordinate and supervise the activities of the office cleaners, drivers and any other sub-contractors; Provide ad-hoc support as and when required.REQUIREMENTS: Matric Certificate; Relevant certification or diploma would be considered an advantage; Min 3 years office management experience; Good administrative experience; Computer Proficiency and sound knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook); Valid Covid-19 vaccination card.PERSONAL ATTRIBUTES: High regard for confidentiality and resilience; Well presented, confident and excellent interpersonal skills; Good planning, organising and monitoring skills, Accurate, systematic and disciplined; Customer and quality focussed; Friendly and approachable team player with a willingness to multi-task; Dependability & Flexibility;-Polite and courteous at all time; Immaculate timekeeping.APPLICATION GUIDELINE : · Suitable qualified candidates are invited to complete the prescribed form, available on our website: www.FlySafair.Co.Za .· No external email applications will be accepted.· Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.· FlySafair reserves the right* Not to proceed with this vacancy* To appoint the selected candidates based on it s operational requirements.· Reference number – JHB000621Preference will be given to members of under-represented designated groups. Available Opportunity: Office Supervisor CLOSING DATE: 3 NOVEMBER 2022
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMDc2XzEwNjI0MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1407190&xid=2076_106241
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Office Supervisor-University of Fort HareSafair Operations, operating as Flysafair, has a vacancy for an Office Supervisor at our head office in Bonaero Park.The successful applicant will report to the Manager: Human Resources RESPONSIBILITIES: Organize the office layout and order stationery and equipment; Source office supplies/furniture; Assist in organising meeting and events; Organize staff refreshments; Monthly recon of Stannic Vehicle statements; Process incoming and outgoing mail, courier services and cost management thereof; Assist in ordering and stock control of office consumables (Groceries, cleaning material etc.); Facilitate and coordinate repair and maintenance of the building and garden; Liaise with facility management vendors, including cleaning, catering and security services; Ensure the reception area and other areas are maintained in a clean and tidy state; Monitor compliance to the Health and Safety Act; Coordinate and supervise the activities of the office cleaners, drivers and any other sub-contractors; Provide ad-hoc support as and when required.REQUIREMENTS: Matric Certificate; Relevant certification or diploma would be considered an advantage; Min 3 years office management experience; Good administrative experience; Computer Proficiency and sound knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook); Valid Covid-19 vaccination card.PERSONAL ATTRIBUTES: High regard for confidentiality and resilience; Well presented, confident and excellent interpersonal skills; Good planning, organising and monitoring skills, Accurate, systematic and disciplined; Customer and quality focussed; Friendly and approachable team player with a willingness to multi-task; Dependability & Flexibility;-Polite and courteous at all time; Immaculate timekeeping.APPLICATION GUIDELINE : · Suitable qualified candidates are invited to complete the prescribed form, available on our website: www.FlySafair.Co.Za .· No external email applications will be accepted.· Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.· FlySafair reserves the right* Not to proceed with this vacancy* To appoint the selected candidates based on it s operational requirements.· Reference number – JHB000621Preference will be given to members of under-represented designated groups. Available Opportunity: Office Supervisor CLOSING DATE: 3 NOVEMBER 2022
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMDc2XzEwNjI0MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1407189&xid=2076_106240
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Johannesburg - Our client is urgently looking for an Office Manager Assistant to join their dynamic teamKPIs will be (but not limited to):Main Function of the Job:Supporting two Directors, provide support to the executive team to ensure that company goals and objectives are accomplished, and operations run efficientlyReception dutiesClient liaisonSome Logistics duties: Logistics co-ordinating, follow up with deliveriesMaintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the businessCoordinate all Executive team meetings and retreats and assist with staff meetings and events as neededProvide gatekeeper and gateway role, providing a bridge for smooth communication between the Directors and external partiesScreening calls for directors and action when required and act as the point of contact among executives, employees, clients and other external partiesManage all internal and external areasEnsure the interior of the buildings and gardens are well FacilitySecurity processesLogging access for important clientsWelcome guests in a professional mannerAnswering the reception phoneDirect calls quickly, efficiently and professionallyTaking messages and ensuring that staff members receive the message within due timeDirect clientsAssisting with duties such as couriering items etc.Working hours are from 07:00am - 4pm /1 Hour lunchRequirements:Skills :Good communication skillsA flair for peopleProfessionalPunctualActive listening – ability to understand requirementsAbility to communicate in EnglishProactive problem solverAbility to work independently & a positive team playerSelf-motivatedConducts self professionally, exhibits high levels of tolerance and patienceResponsible for continued learning and self-developmentAll activities performed on timeExcellent Telephone mannerProven working experience (consultations, renovations, space planning and new constructions a bonus)Creative talent, imagination and eye for designCommunication and presentation skillsProject management skillsAbility to keep up to date with the latest design trendsThorough attention to detailThe ability to accept and give constructive criticismIn-depth knowledge of furniture systems and finishes The ability to work under pressure and within time constraintsThe ability to work within budget constraintsDemonstrable understanding of the basic principles of spatial planning Problem-solving skills and the ability to find a new way of doing thingsMatricStrong ability to execute work with a diversity, equity, and inclusion lens.Significant executive support experienceExpert proficiency with Microsoft OfficeAbility to design and edit graphic presentations and materialsStrong verbal and written communication skillsExceptional organizational skills and impeccable attention to detailHigh degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, community leadersMake a
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQyMDUzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1151770&xid=1266_42053
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Office Supervisor-University of Fort HareSafair Operations, operating as Flysafair, has a vacancy for an Office Supervisor at our head office in Bonaero Park.The successful applicant will report to the Manager: Human Resources RESPONSIBILITIES: Organize the office layout and order stationery and equipment; Source office supplies/furniture; Assist in organising meeting and events; Organize staff refreshments; Monthly recon of Stannic Vehicle statements; Process incoming and outgoing mail, courier services and cost management thereof; Assist in ordering and stock control of office consumables (Groceries, cleaning material etc.); Facilitate and coordinate repair and maintenance of the building and garden; Liaise with facility management vendors, including cleaning, catering and security services; Ensure the reception area and other areas are maintained in a clean and tidy state; Monitor compliance to the Health and Safety Act; Coordinate and supervise the activities of the office cleaners, drivers and any other sub-contractors; Provide ad-hoc support as and when required.REQUIREMENTS: Matric Certificate; Relevant certification or diploma would be considered an advantage; Min 3 years office management experience; Good administrative experience; Computer Proficiency and sound knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook); Valid Covid-19 vaccination card.PERSONAL ATTRIBUTES: High regard for confidentiality and resilience; Well presented, confident and excellent interpersonal skills; Good planning, organising and monitoring skills, Accurate, systematic and disciplined; Customer and quality focussed; Friendly and approachable team player with a willingness to multi-task; Dependability & Flexibility;-Polite and courteous at all time; Immaculate timekeeping.APPLICATION GUIDELINE : · Suitable qualified candidates are invited to complete the prescribed form, available on our website: www.FlySafair.Co.Za .· No external email applications will be accepted.· Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.· FlySafair reserves the right* Not to proceed with this vacancy* To appoint the selected candidates based on it s operational requirements.· Reference number – JHB000621Preference will be given to members of under-represented designated groups. Available Opportunity: Office Supervisor CLOSING DATE: 3 NOVEMBER 2022
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMDc2XzEwNjIzNF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1407183&xid=2076_106234
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