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1
Our client based in Midrand, Johannesburg, is looking to employ a Workshop Sales & Consulting Team Leader (Automotive Market).
JOB DESCRIPTION
An opportunity exists for a Team Leader in the Workshop Sales & Consulting department. The purpose of the role is to drive the team to expand and develop the growth of workshop concepts.
Duties may include but are not limited to:
Drive and develop, implement and maintain quality standards in accordance with relevant audit guidelinesSupport the team with regional audits of dealer and wholesaler warranty claimsEnsure the team supports the drive of sales to the workshops with test equipment & software and enforce support from the team to the workshopsDrive the team to enforce compliance standards through the networkDrive the team to support technical training to the workshopsSupport the development and lead concept strategySupport the formulation and implementation of growth strategiesTNS, QTY and EBIT responsibility for the departmentDevelop and lead network expansion accordingly to mid- and long-term business planLead the team to analyse competitors’ activities and assess opportunities for business developmentFormulate and implement specific recruitment and consultancy strategy in defined focused countries in alignment with the workshop concepts & service department and relevant supporting departmentsOrganize, lead, & participate in regular and Ad Hoc meetings
MINIMUM REQUIREMENTS
5 years+ experience in workshop sales and consultancyFully proficient in English (Speak, read, and write)Computer literate with excellent skills in MS Word, Excel, PowerPoint, and OutlookSAP knowledge and experience advantageousTechnical understanding of the automotive industry, specifically the workshop environment, is mandatoryValid Drivers License is mandatory
PERSONAL CHARACTERISTICS
Self-motivated and disciplinedDetail orientedInterpersonal skillsAbility to take initiativeWillingness to learnAnalytically inclinedAbility to build sustainable relationships
QUALIFICATIONS
Grade 12 / Matric Certificate and a Diploma / Degree in Marketing, Business Administration or related fieldWorkshop Technician Qualification
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODA1ODc2NjAzP3NvdXJjZT1ndW10cmVl&jid=1139851&xid=1805876603
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Role Description
This position is responsible for specialist, high-level technical output for the installing, testing, tuning, optimising, diagnosing problems, repairing, upgrading and maintaining both externally and internally supplied hardware and system software. This person will be responsible for high-level troubleshooting and system security, and ensuring repairs are undertaken in accordance with organisational policy and standards and required to prepare progress reports for all work performed.
Daily Responsibilities include:
Telephonic & remote 2nd line technical support to internal 1st line as well as customersIT technical solution design, deployment, maintenance, administration, troubleshootingTeaming and Communication skillsWork in a teamCommunicate Successfully
Risk & Compliance Responsibilities
Adhering to the conflicts of interest and confidentiality policies and advising management of any possible issues.Being alert to possible and actual breaches of procedures and regulators rules and reporting them to management.Maintaining client confidentiality, and ensuring that client data is protected, encrypted, transported securely and is stored away each evening and if sensitive information, that it is locked away.Ensuring keeping up to date on procedures and best practice relevant to job responsibilities, to avoid operational losses from crystallizing.
Person Specification
Mandatory Qualifications:
6 to 8 years related experienceMS-500 Microsoft 365 Security Administration,MS-100 Microsoft 365 Identity and Services,MS-101 Microsoft 365 Mobility and Security
Preferred Qualifications:
Degree/Diploma in Computer Support/IT/similarAZ-103 Microsoft Azure AdministratorWindows Server
Skills Required:
Communication SkillsWilling to learn / Adaptable / Problem SolvingEffective Time Management / Planning skillsWilling to work with a team & mentoring skillsSelf-motivator
Technical Skills Required:
Deployment, maintenance, administration, troubleshooting of (latest solution versions where applicable):
Windows server & workstationMicrosoft Active DirectoryMicrosoft ExchangeMicrosoft 365 tenants, AD Connect AD synchronization, licensingMicrosoft Azure VMsMail content filteringMail flowBackup/restoreAntivirus/endpoint protectionEthernet networking (switch, VLAN)Firewallhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzk4NDQxNDM2P3NvdXJjZT1ndW10cmVl&jid=1152709&xid=1398441436
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Principal System Design Engineer (Work-From-Home)
Location: Pretoria, Gauteng, South Africa
Company
Our client is a leading scientific and technology research organisation that researches, develops, localises and diffuses technologies to accelerate socio-economic prosperity in South Africa. The organisation’s work contributes to industrial development and supports a capable state. They have a vacancy for a Principal System Design Engineer in the Mining Cluster area within Division 2. The main purpose of this position will be to define and lead the development of complex mining systems, across multidisciplinary engineering discipline. To support the mining industry in accelerating people centred modernisation drive and the adoption of appropriate innovations across the mining value chain. This position is based in Pretoria, but will be a Work-From-Home role.
Key Responsibilities
Translate mining process problem or customer needs into specific, well written requirements to which systems and sub-systems can be architected and designed.Design, building an Engineering system from subsystems and components to integrate the solutions into the Mining system value chain including supporting the fine tuning of a process to stability.Understand the inherent risk associated with introducing of new innovations into a mining system and to conduct a risk-based analysis to ensure that the subsystem and systems designs meet the requirements.Model the process to analyse the risk and to engineer the mitigations to reduce or eliminate the risk, for successful application of the solution.Compile a system or product test procedures to be used during step or validation tests.Conduct validation or verification test e.g. Factory testing of the application of the product solution to ensure it meets the desired specifications prior to installation.Develop the product operating procedure and be able to train the user on the product application through its product life cycle.Understand subsystems interfaces to identify the process value chain dependencies to ensure the coherent application of product /solution.Lead multi-disciplinary project teams to work together in delivering the desired product solution. This includes interface with the customer to detail the user requirements and translate these to the project team and into a workable solution for the client.Facilitate and drive regular client stakeholder engagement including post project evaluation with the impact area managers to understand the use of testing and research results for clients’ decision support and value add.Driv...
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PURPOSE OF THE POSITION
The purpose of this position is to provide assistance, advice, problem solving and technical information to internal and external customers regarding the use of the iManage and Co-Flo software applications.
DAILY RESPONSIBILITIES
Provide iManage and Co-Flo technical support to internal and external clients. Application Support Technicians are members of the customer support team that troubleshoot iManage and Co-Flo applications, document issues and resolves conflicts. Assist users in troubleshooting issues to identify potential resolutions and advise end users on the necessary steps to achieve solutions. Contribute to the support team knowledge library for continuous improvement.
Primary Responsibilities
Provide 1st line iManage and Co-Flo telephonic and email support to customers.Provide technical product knowledge and support on the iManage Document Management System and Co-Flo developed software for our rapidly expanding client base.Have a solid knowledge of Co-Flo and be able to communicate with knowledge and confidence to clients about our products and how they have been implemented at their site.Ensure tickets are logged in the Support System (HALO) and maintain updates and information in line with procedures.Ensure resolutions of tickets on the Support System and other calls assigned.Ensure that all tickets in the Application Support Team “unassigned” queue are assigned to the correct tech.Follow up with customers to ensure the issue has been resolved.Work closely with the management of the business to ensure swift escalation of client issues where appropriate.Research and identify solutions to client technical problems.Perform and complete system health reports.Work with the project team on implementation tasks.Monitors, resolves and escalate iManage and Co-Flo server related active issues on N-Central.
Duties and Accountabilities
Report to and take direction from the Support Manager.Ensure the call queue is managed efficiently and in a timely manner.Respond to issues raised from clients promptly guided by SLA timelines.Engage with our clients in a pleasant and courteous manner.Display initiative in your role.Provide technical training to the other members of the team on key application areas.Document ticket solutions to build the knowledge library
Additional Responsibilities
Occasionally weekend or after-hours work may be required.Respond to high priority calls out of hours if required.
Mandatory Qualifications
MatricMicrosoft Certifications
Microso...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NDU2MjQ2MDU/c291cmNlPWd1bXRyZWU=&jid=1103789&xid=545624605
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We are looking for a competent Voice L2 Engineer to provide fast and useful technical assistance on Call Centre Voice Setup (On-premise and Cloud). Experience on Avaya, Genesys, Cisco, Asterisk, Voice Trunks(E1, SIP, SS7 etc.), assistance to the CCT OEM/Support will be preferred. The successful candidate will answer queries on basic technical issues and offer advice to solve them. The candidate must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company’s reputation and business.
Responsibilities
Serve as the first point of contact for customers/OEM/Support provider/Vendor/NOC for the remote support for the new installations/project and for the planned/planned maintenance/troubleshooting activities over the phone or emailSupport the remote troubleshooting through diagnostic techniques and pertinent questionsDaily monitoring of system health check for the alarms, hard/soft phone status, trunk status/utilization, status of the call recordings space etcUnderstanding of the ACD and Dialler reportsCreation of the skills-sets, IP station IDs, Agent IDsRegistering/troubleshooting new/existing IP end-points(hard/soft phone)Daily Voice/ACD/Dialler/Trunks Incident tickets handling for the End-Users/CC agentsProvide guidance to end users on phone usage / features / configurationsAssist troubleshooting and analysis of any major issues (as directed by L3 SME)Support for any onsite voice projects and initiativesDocumentation of relevant issues and processes for future reference
Requirements and skills
Good Understanding of the voice PBX, Call Centre solutions, ACD and Outbound DiallersMinimum 1 year of experience administering some or all of the following platforms - Avaya PBX and/or Cisco Call manager and/or Aspect UAD and/or Asterisk X-LiteProven experience as a Voice help desk technician or other customer support roleGraduate with specialization in Information Technology/Telecom/Computer ScienceAt least 2 years of work experience with minimum 6 months of relevant exposureAbility to work independently with minimum supervision
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTYwMzY5Njg3P3NvdXJjZT1ndW10cmVl&jid=1495751&xid=1160369687
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A multinational leader in high end office equipment would like to give 30 Learners the opportunity to gain training and development through their YES 4Youth Programme.
Requirements:
MatricBetween the ages of 18 to 28Currently unemployedStrong communication skills
Contact us today for an introduction.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTUwMDE3NzM1P3NvdXJjZT1ndW10cmVl&jid=1250060&xid=4150017735
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Our client is looking for a confident Claims Tech who is able to function well under pressure. The role requires the skills and experience stated below:
Qualifications and Experience:
5 years’ experience in all classes of commercialMarine experience is a bonusRE5 is essential
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTA5NDY2NjE1P3NvdXJjZT1ndW10cmVl&jid=1484172&xid=2109466615
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Assemble and install mechanical systems for industrial, electromedical, and manufacturing purposesBasic riggin, lifting of units and Implement cost-effective changes in equipment design to improve reliability and safetyAssist mechanical engineers in developing, building and maintaining machines and toolsRead and interpret engineering designs, plans, and diagrams for piping, transmission, and HVAC systemsPrepare cost and material estimates for a projectTest and analyze machines, tools, and components to determine their performance, strength and response to stressDesign manufacturing implements such as jigs, dies, and mouldsCarry out inspections to identify faults and initiate repair of mechanical systems or productsMonitor mechanical processes to ensure conformance to standard project proceduresUse CAD software and technology to prepare drawing plans and design for an engineering projectAssemble components or machine parts to form integral or complete product unitProvide technical solutions to mechanical problems found in a variety of industriesDevelop and design prototypes of equipmentEnsure compliance with health/safety procedures and regulationsImplement quality control systems useful in evaluating and testing mechanical processes/product for consistency.
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Our client is looking for a confident Claims Tech who is able to function well under pressure. The role requires the skills and experience stated below:
Qualifications and Experience:
To ensure the accurate capturing, processing and finalisation of all Commercial ClaimsSuccessfully passed RE 1Minimum five years relevant work experience in short term insurance claim settlement (Commercial claims, Motor and Non-Motor). Motor Agg’s / Co-insurers / XOL Insurance / Assets based policies.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzEzMzQxMDI0P3NvdXJjZT1ndW10cmVl&jid=1691757&xid=2313341024
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The purpose of the Job Specific Role Profile is: To technically audit, inspect and maintain Booyco engineering specifications and standards on clients and OEM installations, to test and verify new hardware and software specifications at OEMs, including supporting technical documentation, to perform and record customer technology demonstrations. Compiling of Test proposals and final test reports as and when required. Conduct product training for Booyco and client staff. Assess Booyco and client staff on proximity detection systems. Assist national and international clients, be willing to travel internationally.Role Title: Technical Integration TechnologistRole Department: EngineeringHead of Department: Technical Integration and Training ManagerCompany Culture Live the Vision & Mission of the business as well as key values.Adhere to ALL ISO management systems.Adhere to ALL company polies.Strive to achieve the company strategic objectives.Qualifications - minimum Diploma or similar level (Electronics or Automotive Electrician).Qualifications - preferred (PDP) BTech Electronics or similar degreeExperience Minimum 3 years experience in mining support, field services and experience in training environment beneficial.Company specific training required Product knowledge: Booyco Equipment. Facilitator and Train the Trainer Training.Drivers Licence YesPurpose of the role: To provide systems and engineering support/training to all sites, branches and customers nationally and internationally. Hardware and Software testing at OEMs.Scope of the role:Business related Tasks:Ongoing / Daily / Weekly / Monthly / Quarterly / Annual.Daily Task Research, diagnose , troubleshoot and identify solutions to resolve customer issues. Investigate and resolve OEM interface issues with products. Document all product related test result, technical issues found and recommendation to resolution of issues and improve product offering. Assist with national and international training requirements. Weekly Task Provide prompt and accurate feedback and support internal and external clients. Conduct new product testing and verification for conformance of scope of work with required technical documentation. Technology demonstrations for national and international clients. Writing of test proposal for clients. Writing of final test reports for clients. Assess Booyco and client staff, marking of assessments and issue certificates. Monthly Task Conduct site visit to assist with product implementation. Provide Technical training and support to Field services technicians and clients. Complete DFMEA on new product developments. Hardware and Software testing and reporting at OEMs. Compile Data Packs on installed and tested equipment at OEMs. Perform ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjk2MjIwNjQ4P3NvdXJjZT1ndW10cmVl&jid=1194973&xid=1696220648
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We have a vacancy for a Motor Vehicle Technician with a Vehicle dealership in Lichtenburg.
Duties: General Service and maintenance of vehicles, Diagnostics and fault finding, Repairs and testing of vehicles booked into workshop
Requirements:
Qualified as Motor Mechanic with a Trade certificateMechanical engineering certificate would be beneficialMust have 4 to 5 years’ experience as technician with a Vehicle Dealership (brands like VW, Audi, Volkswagen, Isuzu, Jeep, Ford)Experience working within a corporate vehicle dealership.Valid SA Driver’s License and Clear criminal recordSolid track record and references
Basic salary plus incentives.
Send cv to cherise@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/1771786521?source=gumtree
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We have a vacancy for a Motor Vehicle Technician with a Vehicle dealership in the Johannesburg East
Duties: General Service and maintenance of vehicles, Diagnostics and fault finding, Repairs and testing of vehicles booked into workshop
Requirements:
Qualified as Motor Mechanic with a Trade certificateMechanical engineering certificate would be beneficialMust have 4 to 5 years’ experience as technician with a Vehicle DealershipExperience working within a corporate vehicle dealershipValid SA Driver’s License and Clear criminal recordSolid track record and referencesMust have experience in branded dealerships like VW, Audi, BMW
Basic salary plus incentives
Please email CV to chanrne@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/1494649770?source=gumtree
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You must have at least 7 years of Short Term Insurance Claims & Underwriting Experience in Commercial Lines
Matriculation certificateRE5NQF 4CPD Points up to dateInsurance qualification (preferred) – 120 credits higher certificate or equivalentTeam PlayerSelf-driven and able to start working independently in the near future with the company policy framework
Duties:
Understand a client’s needs from the scenario givenUnderstand when more information is required in order to process the claimAddress all claims within the agreed turnaround times as per the procedure manual/service agreementsWork with the Broker/Account Executive to understand progress on the claim and any issues/delaysEnsure that audit requirements as per insurer binders and/or intermediary arrangements are met before approving the claim paymentMeet with the Broker/Account Executive on a regular basis to discuss claims on the portfolioRegister the claim on the system and ensure all documents are saved correctlyEnsure documents are always in order and system/estimates input is updated and correctAdvise underwriters when there are amendments to be made on a policyEnsure compliance to all processes, policies and procedures and identify areas for improvementTake responsibility for managing own time and delivery
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzkzMDgwMjU2P3NvdXJjZT1ndW10cmVl&jid=1169476&xid=1393080256
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Motor Vehicle Technician vacancy for a Vehicle dealership in the North West province
The duties include: General Service and maintenance of vehicles, Diagnostics and fault finding, Repairs and testing of vehicles booked into workshop
Requirements:
Qualified as Motor Mechanic with a Trade certificateMust have at least 5 years experience as technician with a Vehicle DealershipExperience working at dealerships and brands like Ford, Mazda, Kia, Opel, Isuzu, Honda etc.Valid SA Drivers License and Clear criminal recordMust have a solid track record and referencesMust have Experience with Electrical fault finding or DiagnosticsMust be willing to relocate
Basic salary plus incentives
Please send Cv to charne@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/2320282644?source=gumtree
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We have a vacancy for a Motor Vehicle Technician with a Vehicle dealership in Mpumalanga area
Duties: General Service and maintenance of vehicles, Diagnostics and fault finding, Repairs and testing of vehicles booked into workshop
Requirements:
Qualified as Motor Mechanic with a Trade certificateMust have experience in Mahindra vehiclesMechanical engineering certificate would be beneficialMust have 4 to 5 years’ experience as technician with a Vehicle DealershipExperience working within a corporate vehicle dealershipValid SA Driver’s License and Clear criminal recordSolid track record and referencesMust be willing to relocate
Basic salary plus incentives
Please email CVs and trade certificates to Charne@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/4013474704?source=gumtree
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Looking for a QA Analyst in Randburg!!!
Requirements
-- Degree in one of the following disciples:
· B.Sc.
· Industrial Engineering
· Logistics
· Business Analysis
-- 2+ years of experience in testing, IT product analysis and/or support (advantageous)
--2+ years of experience in a logistics environment (advantageous)
Salary neg
Email CV to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NTI5MjU5MDM/c291cmNlPWd1bXRyZWU=&jid=1538082&xid=952925903
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Please note that this position is based in The Middle East, relocation, accommodation and additional benefits apply.
Quality Control Manager
Our Client is a global leader in the design, manufacturing, and rental of advanced Oil and Gas drilling equipment and cutting-edge downhole tools for vertical, directional, and horizontal drilling application is seeking an accomplished and results-driven Quality Control Manager to lead quality assurance efforts within the machine shop and Oil & Gas drilling equipment environment.
The Quality Control Manager will possess a minimum of 8 years of hands-on experience, preferably with a background in machining under the API standards, and aproven track record of driving continuous improvement in quality management. The candidate must also hold qualifications in ISO 9001:2008, with a keen eye for detail and a commitment to maintaining the highest levels of quality control and compliance.
Key Responsibilities:? Develop, implement, and manage comprehensive Quality Control (QC) programs, policies, and procedures tailored to the unique requirements of our machine shop and Oil & Gas drilling equipment operations.? Lead a team of QC inspectors and technicians, providing guidance, training, and mentorship to ensure accurate and consistent execution of quality checks andinspections.? Collaborate closely with engineering, manufacturing, and operations teams to integrate quality considerations into design, production, and assemblyprocesses.? Conduct in-depth audits and assessments of manufacturing processes, equipment, and documentation to identify potential areas for improvement andensure compliance with API machining standards and ISO 9001:2008.? Monitor and analyze quality performance metrics, utilizing data-driven insights to make informed decisions and drive continuous improvement initiatives.? Lead and participate in cross-functional teams for failure analysis, design reviews, and process optimization to enhance product quality and reliability.? Liaise with external suppliers, vendors, and customers to communicate quality requirements, resolve quality-related issues, and promote a culture of qualityexcellence.? Ensure effective management of quality documentation, including inspection reports, test records, and certificates, in compliance with industry standards andregulatory requirements.
Qualifications and Experience:? Minimum of 8 years of progressive experience in Quality Control, with a strong preference for candidates with a machining background under API standards.? Solid understanding of ISO 9001:2008 quality management principles and practices.? Exceptional leadership and team management skills, with the ability to motivate and inspire a diverse team.? Proficiency in root cause analysis, CAPA methodolog...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTcyOTMyODcyP3NvdXJjZT1ndW10cmVl&jid=1681952&xid=1572932872
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Vehicle Technician
We have a vacancy for a Motor Vehicle Technician with a Vehicle dealership in Johannesburg North
Duties: General Service and maintenance of vehicles, Diagnostics and fault finding, Repairs and testing of vehicles booked into workshop
Requirements:
Qualified as Motor Mechanic with a Trade certificateMechanical engineering certificate would be beneficialMust have 4 to 5 years’ experience as technician with a Vehicle DealershipExperience working within a corporate vehicle dealershipValid SA Driver’s License and Clear criminal recordSolid track record and references
Basic salary plus incentives
Please email CV:
candices@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/1799661225?source=gumtree
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Workshop Foreman
We have a position for a Workshop Foreman with a vehicle dealership in Brits
Duties and responsibilities: Overseeing the daily activities in the workshop. Assisting other technicians in the workshop and provides employee training, Ensures that the technicians performs their duties efficiently and the workshop targets are achieved, Interact with customers and resolving problems
Requirements:
At least 3 years experience as a Workshop ForemanPrevious Experience as vehicle technician or technical advisor in the workshopExperience working in a Vehicle Dealership and with a corporate brand like VW, Audi ,BMWValid SA Driver’s license and Clear criminal recordTarget Driven, dedicated, focused, leadership abilitiesGrade 12
Basic salary with excellent incentives
Please send CV elize@firstdegreerecruitment.co.za
https://www.ditto.jobs/job/gumtree/4020755956?source=gumtree
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My client based in Johannesburg North is seeking an experienced IT Operations Manager to join their team. The successful candidate will be based in Parktown, and will be required to go to site meetings, visits ect.
JOB SUMMARYThe IT Operations Manager will be responsible for overseeing and managing all IT systems and IT operational activities within the company. The IT Operations Manager will play an integral part in the strategic planning, procurement, implementation, security, protocols, and management of Information Technology solutions in use at for the organisation and its clients, as well as the operational activities associated with them.
CHARACTERISTICSThis role requires the operations manager to possess the following characteristics:
• Must have a strategic focus and forward future thinking• In a management position, they are expected to possess leadership capabilities and show support to junior technicians within the IT team• Must be willing to work alongside team members to ensure the completion of a job or project• Must be able to handle highly pressurised environments and must be able to have a good sense of judgment when dealing with changing priorities• All members of the team are to uphold the highest standards of accountability, integrity, and professionalism
RESPONSIBILITIESIncludes, but are not limited to:
• Oversee daily IT operations to ensure the functionality, availability, and security of IT systems, data, backups, and communications; should be able to troubleshoot and remediate issues that arise• Implement and operationalise information security measures and controls• Develop and manage IT budgets and procure IT equipment and professional services• Manage IT vendors, contracts and service level agreements and perform vendor risk assessments• Ensuring the availability and reliability of systems and networks• Identify and manage operational and information risks• Manage and coordinate IT projects• Ensure effective delivery of services and solutions• Coordinate internal and external resources, timetables, budgets, and the reporting to project stakeholders• Manage relationships with clients and stakeholders• Develop department policies, process and procedures documentation and provide internal training to department and impacted end users• Ensure compliance of department and organisational polices• Participate in internal and external audits; oversee and coordinate responses to audit requests• Manage department team members, including performance and training assessments, communicating job expectations, appraising team members’ performance, and ensure that day-to-day operations are executed• Align IT infrastructure with current and future business requirements and strategic goals• Evaluate, assess and conduct ongoing research about strategic solutions tha...
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