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Experienced Bakery
senior manager required for Busy Bakery in Sandton and Mall of Africa
-Minimum 10 years restaurant experience
-Minimum 5 years manager experience
- must have matric
- further education an advantage
- hands on and dynamic
- computer literate
- problem solver
- own transport
- able to do daily stock and variance check and hold staff accountable
- do you have passion, drive, willingness to go the extra
- have a valid drivers license
- South Africa citizen
If so please send us your CV to
Recruit@cinnabon.co.za, including a salary expectation, matric certificate, ID and where you reside
4h
1
Digital Account Manager (JB4248)Rosebank, GautengR18 000 – R20 000 per monthDuration: PermanentAs a Digital Account Manager within our clients’ digital agency, you will play a pivotal role in client engagement and project execution. You will manage relationships with multiple clients, oversee digital projects including website development, and orchestrate digital campaigns across various platforms. Your responsibility extends to ensuring financial success within the digital realm and delivering projects with excellence, on time, and within budget.The ideal candidate will have 3 years of proven experience in digital account management, and have a strong understanding of digital marketing principles and tools. Google Ads certification and other relevant digital marketing certifications are a plus.Please email your full comprehensive CV to resumes@kontak.catsone.com and quote JB4248 in the subject lineFor full JD & to apply online https://www.kontak.co.za/vacancies.php
2d
1
Bookkeeper/Office Administrator (JB4246)Industria, Johannesburg (Office Based)R24 000 - R28 000 CTC per monthPermanentSeeking an experienced Bookkeeper/ Office Administrator who would like to join a company that is making a positive impact on the environment.Previous experience within the recycling industry would be a huge advantage.Due to the nature of the business, weekend work will be required.Minimum Requirements:Completed Grade 12.A completed Bookkeeping certificate or Diploma would be advantageous.5 or more years experience in a Bookkeeping/ Accounts related roleProficiency in accounting software such as Pastel or Sage is essential.Strong understanding of accounting principles, capable of preparing accounts to trial balance.Excellent organizational and multitasking abilities.Duties and Responsibilities:Handle day-to-day financial tasks, including account reconciliations, bank payments, and capturing bank statements.Full-function debtors and creditors.Provide support for sales administration, assisting with order processing and customer inquiries.Perform general office administrative duties to ensure smooth operations.Please email your comprehensive CV to resumes@kontak.catsone.com and quote JB4246 in the subject lineFor full JD & to apply online https://www.kontak.co.za/vacancies.phpPlease do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.IMPORTANT: We specialize in specific niche fields. We regret that we are unable to assist in any fields outside of this scope. Fields can be viewed on our website.Kontak Recruitment Disclaimer:Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.Job specifics: Requirements mirror advertisement, duties may adjust for client needs.Fair process: Fair assessment, only shortlisted candidates contacted due to volume.Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.
2d
3
Imprint South Africa is a fashion brand based in Johannesburg. We are looking for a driven individual to join our team as a runner/fashion intern. Basic requirements include: A matric certificate, great written and verbal communication skills, the drive and ability to learn, very detail oriented and ability to work and be accountable to a lot of people in the team. A valid driver’s license is a huge advantage. If you think this is you please email your CV to info@imprintza.co.za
7d
Our company is looking for an organized and self-motivated office administrator who will be responsible for providing administrative support to our office personnel. The office administrator’s role will include working closely with our leadership team by handling clerical duties, coordinating calendars, and organizing meetings.In order to be successful in this position you should be detail-oriented, professional and have excellent written and verbal communication skills.Office Administrator Responsibilities:Welcoming visitors and directing them to the relevant office/personnel.Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations.Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings.Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking.Maintaining general office files, including job files, vendor files, and other files related to the company’s operations.Purchasing office supplies, equipment, and furniture.Overseeing the maintenance of office facilities, and equipment.Performing other relevant duties when needed.Office Administrator Requirements:High school diploma or a bachelor’s degree in business, administration, or a related field.2 or more years’ office administration experience.Proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, Outlook, and Access).Comfortable handling confidential information.Multi-tasking and time-management skills, with the ability to prioritize tasks.
19d
1
If you have 3 years' of sales/marketing/event management/key account management experience, great project management skills, passionate about the work you do, great at networking and working under tight deadlines, then read further!!!!
We have an international online platform client that has a 12-month contract available in JHB.
Bubbly, energetic team player
Strong business acumen
Deal maker
Someone that is great with data analysis, as this will assist with making informed business decisions
Strong report writing skills, putting new strategies in place
Relationship management skills, strong stakeholder engagement and management skills
Recruitment and retention of the drivers'
Successful execution of activations
Great at resolving critical matters
Must have a clear criminal and fraud record
Must have a Matric and completed Bachelors' degree
Great success track record as reference checks will be conducted
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NzIzMzY1NjE/c291cmNlPWd1bXRyZWU=&jid=1621475&xid=572336561
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23d
1
A leading Life Insurance company is seeking Outbound Call Centre Sales Agents to sell life and funeral cover.
Must have 2 years + long-term sales insurance experience and willing to work overtime.
Must have Grade 12
RE5 is advantageous
Must be available immediately.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MzMxMTA4MDk/c291cmNlPWd1bXRyZWU=&jid=1465751&xid=433110809
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23d
1
Urgently seeking proactive, confident, innovative, solutions driven Fraud Detection Consultants to join one of the TOP Banks in S.A., to be based in Sandton on an 3-month contract.
MUST BE FAIS compliant - RE 5 OR Relevant qualification for BANKING FAIS credits
Reporting fraud casesBlock accounts / unblock accountsSecure customer accountsInvestigate suspicious activity Resolve client queries Able to deal with various fraud casesAble to deal with 3rd parties Risk mitigation
Must have no less than 2 years' working experience working as a Credit Card Fraud Detection Consultant, fraud detection functions, at one of the TOP 5 bank in SA
Excellent English communication - verbal and written
Excellent client service skills
Deadline driven
Ability to handle various personalities
Must be willing to be based at the office, vaccinated, work overtime / shifts as required, be able to work 2 weekends in a month
Reliable transport
Great support structure at home
Must have a completed Matric
Computer literate
Excellent track record - references
Clear criminal record, NO ITC (credit listings), no fraud or sequestration listings
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84ODY4MDUzMzg/c291cmNlPWd1bXRyZWU=&jid=1318125&xid=886805338
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23d
1
The role of a collections specialist is to serve as the liaison between the creditors and consumers of a company.In charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. Responsible for resolving overdue bills and collecting payments from those who owe.Credit and Collections Representative collects and maintains accurate credit information.Reviews and verifies overdue accountsBeing a Credit and Collections Representative contacts customers to confirm outstanding payments and renews credit information to help minimize outstanding debtsMake payment arrangements through PTP's, Debit Orders, Cash Payments
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTcxMTQ3NzY0P3NvdXJjZT1ndW10cmVl&jid=1408640&xid=3571147764
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23d
1
PURPOSE OF THE JOB
To increase company revenue through the acquisition of new customers, thus increasing company turnover and profits. The position focuses on direct selling to end-user customers through pro-active prospecting and cold calling.
JOB OBJECTIVES
To meet and exceed monthly sales targets by sourcing new sales opportunities through prospecting activities, networking and some inbound leadsResponsible for the complete sales cycle includingProspecting potential customersEngagement with the customer to understand their needs and requirementsDevelopment of professional ProposalsCommercial negotiationsClosingTo meet and exceed activity level targets as per Key Performance Indicator document and execute all required activities to progress prospects into customersDevelop a thorough understanding of the products and services that the company offer, and the value propositions associated with these products and servicesDevelop and manage strong relationships at multiple levels within prospects and customers in order to fully understand their needs and requirementsContinuously maintain a sound knowledge of the company’s products, commercials, policies and procedures, in order to identify and progress new business opportunities that meet the company’s strategic and profitability goalsEnsures that the value of sales pipelines are maintained at a minimum level of 3 times their revenue targets
Level of Tertiary Education
Matric / Grade 12 University Entrance – Essential
Job-Related Work Experience
Work experience in software sales or Account ManagementPreferably in the digital marketing space
Job Knowledge
Knowledge of company policies and proceduresKnowledge of digital marketing and IT software industryIn-depth product knowledge of the company’s software and services
Job Skills
Ability to organize and be self-motivatedAnalytical and articulateAttention to detailDiploma or certificateCommunication skillsMeeting skillsCustomer service experience and skillsEffective time management skillsGeneral assertivenessGood prospectingGood telephone mannerMicrosoft: Excel, Outlook, PowerPoint, WordCRMNegotiation skillsPeople skillsPlanningPresentation SkillsProblem solving abilityCompany Products knowledgeSales SkillsSense of urgency
Should you wish to apply for this role, please email your latest CV and motivation to miria...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80Mjc1OTcxNzgzP3NvdXJjZT1ndW10cmVl&jid=1300284&xid=4275971783
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23d
1
Are you an experienced Pre Legal Collection / Recoveries Agent (Credit Cards / loans) who have worked at one of the TOP 4 Banks in SA. If you are ready for a new career adventure and available for a 3 month contract in Sandton, please do read further.....
Will not consider candidates who have not worked at the bank directly.
MUST BE FAIS compliant - RE 5 OR Relevant qualification for BANKING FAIS credits
Portfolio only consists of credit cards
Perform the full collection process
Capture client information on the system and make notes after calls conducted to debtors
Manage early stage collections
Deal with inbound and outbound calls
Know how to work from a dialler or worklist
Deal with TOP banking clients on a daily basis
Be very professional
Work towards achieving target so you can qualify for cash incentives
Be available immediately for a 3 month contract at a Top leading Bank
Must have worked as a Collection Agent / Recoveries Agent with at least 2 - 4 years' experience on credit card collections / loans, working at a BANK. Must have done early stage collections, must have been exposed to inbound and outbound calls
Have a great track record
Must have contactable references, clear criminal record, clear credit history to be considered (This means no missed payments on accounts, handovers, judgements, debt review)
Able to work shifts and weekends
Need to have reliable transport
Computer literate
Bubbly
Energetic
Articulate well
Deadline driven
Customer orientated
Solution driven
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTM2MDYxNjg3P3NvdXJjZT1ndW10cmVl&jid=355089&xid=3136061687
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23d
1
IT Recruitment and Account Management: 12 Month Contract (R250 - R300 per hour)
Banking Industry:
This invitation is for a Rockstar Specialist to join my client in a Temp capacity. I am specifically looking for somebody who is confident and loads of passion for IT recruitment. This is a full 360-degree process, including, but not limited to – Onboarding, Account Management, Strong LRA, Human Resources, CCMA, Contract Understanding, Advanced Excel, Pivot Tables and PPT Presentations.
You will be responsible for:
IT resourcing (min 2yrs exp)Supplier EngagementStrong agency experience with corporate exposure Onboarding Process EnhancementLabour Relations (TES)Contractual Agreement KnowledgeReporting and Stakeholder ManagementInvoicing and Billing AnalysisCCMA (understanding & Experience)Candidate must be resilient, hardworking, great attitude, GRIT, team player
You must be able to identify and source middle and senior management and specialist IT skills within Clusters and manage talent and succession planning by implementing the client’s talent and sourcing strategies to achieve strategic objectives
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTI2Mjc4MDAzP3NvdXJjZT1ndW10cmVl&jid=1256751&xid=3126278003
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23d
1
If you have a RE 5, COB - personal lines, 12 CPD points, Matric, valid DOFA date, clear criminal record, clear ITC (Credit), 6 months' proof of income of showing you earner proper commission, available to start a new job on 25 August 2023, then hit APPLY button!!!!
Our short term insurance client is looking for qualified and experienced short term insurance Outbound Sales Agents with 2 - 3 years' Outbound Sales experience in a call centre to join their team!!!!
Must be used to marathon days', hitting target every month, overcoming objections from clients', excellent communication, professional, quality orientated, self motivated.
Must be results driven, resilient, energetic, able to liaise with all different levels of clients.
If you are seriously interested, please send me your updated CV, copy of ID, Matric, RE 5, COB, CPD, 2 contacts to call for reference checks, 6 months' payslips of bank statements to show you earned proper commission consecutively.
Uncapped performance based commission
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTYxODU2NzA4P3NvdXJjZT1ndW10cmVl&jid=1679718&xid=3161856708
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23d
1
I am recruiting for an excellent salesmen !
Requirements
Direct sales experience onlyNo telephonic salesNo call centre salesFace to face sales onlyGenerating own business leads is a mustFast pace sales environmentTarget driven salesPreferably experience in selling insuranceProven salesmen
The ideal candidate will be an excellent communicator and have a passion for sales. The Business Development Consultant will be required to generate leads and convert them into sales. In this role the BDC is responsible for providing excellent customer service and advice, as well as developing relationships with customers.
Responsibilities and work outputs for Business Development Consultants (PERSONAL LINES):• Source lead generating opportunities to ensure a minimum of 10 client quotes per week and 40 per month• Minimum requirement of 10 premium adjusted policies (net of claw backs) written policies per month• Maintain and update your Lead Generation Matrix on a weekly basis• Manage the lead generation process which includes group presentations, one on one consultations, ensuring regular communication with staff, participation in corporate events, advertising and general relationship building• Keep up to date and fully informed on product comparisons with opposition products• Sign up a minimum of 5 active lead referral agents• Meet all KPl's as laid down by the company for BDCs• Complete weekly reports that reflect leads, quotes and sales as well as the source of the leads, average premium, total premium and any other pertinent information which may be required from time to time• Maintain appropriate skills and knowledge in order to provide specialist, professional advice in all relevant business areas• Meet the Fit and proper requirements as set out in the FAIS codes of conduct at all times• Meet continuing professional development objectives as required by the industry
Salary Details
Fixed salary plus commission
Qualification
Matric/Grade 12FAIS Credits (preferable)RE 5 - a plusProven experience in FACE-TO-FACE SALES experience2 - 3 years' DIRECT SALES EXPERIENCE selling short term insurance either as a Broker Agent or Tied Agent.Alternatively, must have SOLID DIRECT SALES EXPERIENCE.A minimum of 2 years’ experience GENERATING LEADS and CONVERTING THEM INTO SALES (prospecting / cold calling) - managing lead generation processAbility to work under pressure and MEET TARGETSCandidates must have a vehicle available to complete sale tasks
If you keen on this please send your CV to
james@abcworldwide.com
Include salary expectation, current salary, notice ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjE1MDU3Nj9zb3VyY2U9Z3VtdHJlZQ==&jid=1497799&xid=36150576
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23d
1
Manager: Finance (IGSM)
One of the 4 Major Banks is hiring a Manager, Finance, IGSM, with 5-7 years experience, the successful incumbent will render full financial management services to various areas in the bank, through engagement and the leading of teams. Developing and implementing processes, systems, and controls in the finance area. This is an 8 Month contract
Key Responsibilities
Support financial information
Adhere to sound financial principles in addition to implementing and challenging sound financial principles.Continuously adhere to all existing policies and procedures.Establish, maintain, and challenge key financial controls over the monitoring and reporting of trial balance.Prepare and review the substantiation of all financial controls.Complete and/or review analytical investigations on a continuous basis as well as ad hoc projects.Ensure preparation and review of management accounts in a timely manner to all relevant stakeholders.Deliver on ad hoc requests from group finance and business in a timeous manner.
Provide relevant reports and insights on all financial management activities
Assume accountability for all management information packs produced and circulated to y our relevant stakeholders and including the interpretation thereof.Plan and coordinate information from financial managers on a daily, monthly, annual, and ad hoc basis.Compile, present, and interpret all financial results.Anticipate, design, and implement financial reporting per stakeholder requirements without Comprising financial integrity.Collaborate and adhere to the Group reporting team deliverables.Understand and drive the cost and recovery outcomes of your area.
Be a trusted advisor to business
Build and maintain relationships with various stakeholders at varying levels of responsibility to achieve business objectives.Support the business teams in creating a finance partnership.Obtain an understanding of the business environment and processes which are being supported to add value and to participate in the appropriate decision-making to occur.Recommend measures of improvement for your stakeholder and finance stakeholders.Influence stakeholders by challenging the status quo to add value.Through innovation provide a value-added service to stakeholders.Ensure stakeholder’s expectations are managed and influenced appropriately.Ensure effective change management of all finance-led initiatives into business with the relevant business stakeholders.
Monitor risk and ensure compliance.
Enforce the Group guide...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTU4NjMzMzIxP3NvdXJjZT1ndW10cmVl&jid=1311368&xid=1558633321
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23d
1
Role Purpose
Implement the compliance strategy aligned to the compliance monitoring plan to assist the business in honoring their responsibility to comply with applicable regulatory requirements through directing the compliance function through identification, assessing, managing, monitoring and report on regulatory compliance risks facing the organisation.
The position shall further provide assurance that company policies and procedures are being complied with and that the organisation meets the regulatory and company's own standards and ensure that compliance support is aligned to business strategy.
Responsibilities and work outputs
Implement and manage an effective compliance program through the development and management of risk and compliance plans.Develop and review company policies including effective implementation of policies and guidelinesAdvise management on the company’s compliance with laws and regulations through detailed reports.Create and manage effective action plans in response to audit discoveries and compliance violations.Regularly audit company procedures, practices, and documents to identify possible weaknesses or risks.Tracking and monitoring of key risk indicators, controls and action plans.Assess company operations to determine compliance risk.Conduct research on compliance related topicsDevelop training materials and assist with training to ensure all employees are educated on the latest regulations and processes.Assist in compiling risk and compliance reportsCollaborate with other leaders on cross-functional initiatives that focus on the mitigation of compliance risks.Work with external partners such as Internal Audit to endure the effectiveness of the compliance functionAssist in innovate the Compliance program and function and identify improvements to existing processes and plans.Provide guidance to business and assist with implementation of compliance policies and projects.Drafting and compiling regulatory submissions.
Competencies
Excellent organisational and administrative skillsExcellent communication skills (verbal and written)Report writing skillsAccountable, takes Ownership and ResponsibilityAttention to detailNegotiation skills and Problem-solving abilityStrong People skillsAbility to work independently and in a team environmentAnalytical thinker with investigative instinctSelf-disciplined and self-motivatedStress Tolerance, tenacity and ResilienceProfessional approachAssertive and tactful with the ability to handle conflictResults driven
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzUwNjA1NzY5P3NvdXJjZT1ndW10cmVl&jid=1512319&xid=1350605769
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23d
1
DEPARTMENT: Risk and Internal Audit Department
Minimum requirements & key competency (Not Negotiable)
3 (three) year National Diploma (NQF Level 6) in Law/ Accounting/ Auditing/ Forensic/ Police Administration/ Policing4 (four) years practical experience combined/mixture in Forensic Investigation and Internal Audit
Key Job Responsibility
Forensic Investigation
Assess a matter to determine whether there is possible internal misconductEnsure that IMS is continuously updated and utilized optimallyIdentify and understand issues and problems and compare data from different sources to draw conclusions - using effective approaches for choosing a course of actionInvestigate compliance with Company legislation, Company Code of Conduct, common law offences, PFMA,Protected Disclosures Act, Corruption Act, and all other relevant legislative requirementsPreserve the integrity of documentation and/ or information to be used as evidenceCombat and encourage the reporting of fraudInvestigate reports received from Tip-Offs Anonymous and give feedback to the Senior Forensic and Compliance Auditor timeouslyProvide feedback to stakeholders in respect of investigations that were referredAssist the Company in investigating external business interests, conflict of interest or ad hoc requestsKeep record of and monitor all cases where disciplinary action was recommendedEstablish and maintain partnership relationships with internal and external stakeholders.
Internal Audits
Lead and participate in audit reviews, delivering audit outputs including final reports within agreed timescales and in accordance with Internal Audit StandardsConducting a preliminary survey of the area and processes under review, obtaining detailed knowledge of the processes, to establish the scope of the auditLiaise effectively with the Senior Internal Auditors to ensure that changes in scope or reporting timetable are agreed and that quality review work is performed at appropriate times in the auditLiaise effectively with clients at departmental level to ensure efficient completion of individual reviewsCarry out debriefs with departmental managers to communicate the results of the internal audit reviews, and ensuring that the scale and scope of the deliverables resulting from audit recommendations are adequately understoodPopulate working papers with good quality planning, fieldwork, and reporting material on a timely basisParticipate in internal departmental work and key standing tasks such as Board and Audit and RiskCommittee reporting, as requestedEvaluating and monitoring of corrective actions taken to address contro...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjUwNjYzNDY0P3NvdXJjZT1ndW10cmVl&jid=1012516&xid=2250663464
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23d
1
Information Security Manager will be responsible for implementing and monitoring IT security strategies for all platforms across IT function with organization. He will provide assistance to manage the risk to the platform assigned and will ensure business alignment, effective governance, system and infrastructure availability, integrity and confidentiality.Key Accountabilities
Develop and maintain robust security controls to protect Organization business from security breaches/ incidents.Deliver Security demand from the business for security controls.Maintain a good relationship with key stakeholders including business, other IT departments & security teams to deliver on security requirements timely and effectively.Engage with internal/ external auditors to acquire and retain certifications/ attestationsSupport audits by timely response, escalation management, gap analysis, mitigation etc.Conduct supplier Assessment to check their compliance with security scheduleDrive education and awareness activities across platform.Provide direction for IT Security and Cybersecurity protection, and oversee Technology governance and policies.Develops, maintains and publishes up-to-date security policies, standards and guidelines.Oversees development of security awareness programs.Evaluates potential security breaches, coordinates response, and recommend corrective actions.Define and report on information security KPIs.Specialized in a number of Security domains such as incident response, operational assessment of security posture, general security management.Experience working with external stakeholders in law enforcement, audit, testing, investigations, and intelligence.Monitor, evaluate and change the organization as needed to ensure success in managing SecurityResponsible for formulating long term security policy for their domainIs responsible for the security schedules of major global contracts and the supplier integration and delivery of secure services as contracted. This includes managing all service delivery components and coordination of supplier teams delivering services.
Skills
An understanding of business needs and commitment to delivering high-quality, prompt and efficient service to the business.An understanding of organizational mission, values and goals and consistent application of this knowledge.An ability to perform independent analysis of complex problems and distill relevant findings and root causes.An ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily-understood, authoritative and actionable manner.A team-focused mentality with the proven ability to work effectively ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82MTc0NTI2OTc/c291cmNlPWd1bXRyZWU=&jid=1524960&xid=617452697
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23d
1
Job Purpose
To effectively manage the daily margin/collateral requirements of Standard Bank as prescribed by the various collateral agreements (e.g. ISDA/CSA) signed with counterparties, for OTC trades.The Collateral Management function currently supports the Global Markets business as well as those African Regions with whom there are SLA’s in place for the outsourcing of the collateral management function to SA.
Key Responsibilities/Accountabilities
Margin management and processing
Ensuring that all margin requirements are actioned:Generating margin calls, Producing delivery notices, Actioning settlements of margin calls.Resolving portfolio discrepancies & Dispute management.Generating and sending interest statements, settling interest.Resolving queries in a timely fashion
Risk mitigation
Collateral management with a view to minimize credit and operational risks.
Change management
Ensure operational risks are avoided in successful implementation of Collateral related projects, such as process and system enhancements/automation and & regulatory reform.Representation on relevant boards, meetings and engagements to ensure oversight of and correct decision making for and by GMOComplete relevant testing and comfort to management to be able to sign off on new processes and system enhancements.
Stakeholder engagement
Foster effective working relationships with stakeholders who are involved in the margining & risk mitigation processes.
Minimum Qualification and Experience
Qualifications
Minimum qualification 1 Undergraduate degree in Financial/Accounting/Investment/EconomicsKnowledge of Financial Services preferably within the Collateral Operations environment.Experience in Global Markets and/or Operations, with Africa Regions experience advantageousIn-depth knowledge of Global Markets products
Preferred qualification 1 Relevant Financial Markets certification beneficial
Experience
Experience required 1 Job Function: Global MarketsJob Family: Transaction and Account ProcessingYears: 1-2 Years
Experience preferred 1 Job Function: Risk Management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTg0Mjg2MzY/c291cmNlPWd1bXRyZWU=&jid=1618846&xid=118428636
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23d
1
We are looking for Client Service Officer who will be responsible for the following:
Keep abreast with all the products serviced by the Broker and ensure understanding to assist our clients optimally.Trading and Investing in JSE Equities / JSE Derivative products / OTC products as per clients’ instructions. These products cover stocks, futures, warrants, commodities and OTC products like Contracts for Difference.Providing clients information on how to trade and invest in these productsSelling of the Stock Market and OST as the broker of choiceRespond to queries timeously and efficiently (telephonically/JIRA)Liaise and instruct the transfer secretary in respect of Share Withdrawals and all other Share Certificates to be added to the clients’ portfolio on behalf of the client.Adhere to all policies and procedures.Closure of accounts as per clients’ request.Preserve relationships between the various desk we service
Achieving an 90% rating on service evaluations. Evaluations cover:
o Providing correct and accurate information
o Effective problem solving
o Thoroughness and attention to detail
o Cross-selling and educating clients of products offered by OST
o Solutions provided to clients
o Escalations of query
o Compliments and/or complaints
o Misdeals/losses
o Rating of relationships gained or sustained amongst peers, internal and external organisations, and management
· Cost to budget
· Learning and improving
· Client Satisfaction
· Successfully handling client queries
· Idea generation
· Operational losses/errors
· Compliance deviations
· Multi-skill
Officer will also need to cross sell products across the client brand brandWill also serve as a primary contact for Traders and Investors who use OST and for those wanting to learn more about the Stock Market and OST’s Offerings.
Knowledge
Thorough knowledge of the FICA acts and FICA requirements.Fair knowledge of the Broker Business.Rules and regulations and the understanding of the following products:JSE EquitiesSAFEX – Index futures, Currency futures, SSF’s, Commodities futuresOTC products – Contract for DifferencesWarrantsInstalmentsCover Calls
Qualifications
MatricA tertiary qualification or studying towards a tertiary qualification.FAIS Accredited or studying towards FAIS accreditation
Experience
Minimum 3 years client service experience within a Broker environment.Good verbal communication, pays attention to detailMethodical, diplomaticAble to handle pressure/conflictResults and service-orientatedteam...
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23d
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