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Unlock Revenue Potential as Brand and Marketing Manager - Telecommunications IndustryA major telecommunications company, is seeking a dynamic and experienced professional to lead the transformation of its brand and marketing strategy. As the Director of Brand and Marketing, you will play a pivotal role in formulating and implementing a comprehensive enterprise-wide marketing strategy to maximize revenue potential and elevate our clients brand positioning in the market.Key Responsibilities:Brand and Marketing Integrated Strategy:Collaborate with cross-functional teams to develop and drive a cohesive brand and enterprise-wide marketing strategy.Identify competitive advantages and formulate a market position aligned with overarching business goals.Lead the implementation of annual plans across functions, processes, technologies, products, teams, and customers.Ensure effective communication of collective goals and objectives, integrating the Group and clients strategy and direction.Growth and Performance:Broaden marketing scope beyond traditional campaigns to tap into untapped target segments.Leverage digital and data platforms for customer acquisition, retention, and innovative marketing models.Measure and control the marketing functions growth performance through key performance benchmarks.Analyze revenue sources, develop advertising predictions, and maximize return on investment.Play a critical role in creating thought leadership, staying abreast of industry trends, and sharing best practices.Education, Skills, and Experience:Minimum of a 4-year Commercial/Marketing/Business Degree; MBA or Masters in a relevant field preferred.Minimum 15 years of experience in strategic Global Brand Management/Commercial/Chief Marketing Officer roles.Work experience in a global/multinational enterprise, preferably in the telecommunications industry.Strong understanding of emerging markets with a track record of senior management.Experience in digital communication, media, and continuous improvement through the implementation of best practices.Proficiency in English is essential.Key Outcomes:Improved strategic alignment and collaboration between Brand & Marketing and other business units.Enhanced governance and enablement of Brand & Marketing culture.Sustainable Brand & Marketing practices fostering a unified and iconic brand.Consistent Customer Brand Experience at every touchpoint.Increased visibility of competitive positioning and advantage in the market.Join us in unlocking new horizons and shaping the future of telecommunications. If you are ready to drive innovation, lead transformative marketing strategies, and contribute to Clients continued success, apply now.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjgzOF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775736&xid=1108_176838
2min
1
An exciting career opportunity currently exists for a Geotechnical Business Development ManagerPURPOSE OF THE ROLE:To promote solutions to new and existing customers within industries that the client serves, e.g. mines, dams and other structures.To effectively liaise with the implementation team to ensure a seamless transition and resultant customer satisfaction.Be accountable for establishing and maintaining the OEM relationship (s).Remain abreast of new product developments and opportunities.Budget and Sales ForecastOrder FulfilmentPost Implementation SupportOriginal Equipment ManufacturerQualifications / Experience:Degree/diploma in Geotechnical fields or relevant surveying or engineering fields.Practical experience in the Geotechnical industry, specifically on mines will be a requirement.Proven record of business development (sales) experience/acumen will be an advantage.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3Njg1Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775744&xid=1108_176852
2min
1
SavedSave
The Company requires strong Business Development leadership to ensure profitable global growth of the company. The individual must be a strong confident leader, unafraid to challenge embedded practices and implement change where required to deliver improvement.A willingness and ability to travel extensively is a key requirement.The expectation is that the individual will have the ambition and capacity to provide the necessary strategic and operational support to the business as it develops in future years.1. RESPONSIBILITY OF JOBWe are seeking an experienced and driven Business Development Manager to join our ambitious and high-performing team. As a Business Development Manager for our global fuel management systems (FMS), you will play a pivotal role in expanding our market reach and driving sales worldwide. Your expertise in international sales of management systems and a strong background in engineering is required. Any experience in fuel management systems and/or serving the mining sector would be beneficial. You will be responsible for developing and executing strategies to grow our customer base, both domestically and internationally and increase revenue. This is an exciting opportunity to contribute to the growth of our company and make a significant impact in the fuel management industry.1. MAIN JOB FUNCTIONS (KEY PERFORMANCE AREAS) The core responsibilities will include, but are not limited to the following: Market Expansion: Identify and evaluate potential markets and customers globally to expand the reach of our fuel management systems. Conduct market research and competitor analysis to develop strategies for market penetration and growth.Sales Strategy: Develop and implement effective sales strategies to drive revenue and achieve sales targets. Build and maintain strong relationships with customers, dealers, and distributors worldwide.New Business Development: Identify and pursue new business opportunities and partnerships to expand our customer base and drive revenue growth. Develop and maintain a robust sales pipeline by actively prospecting and qualifying leads.Product Knowledge: Demonstrate a deep understanding of control and management systems, including their features, benefits, and competitive advantages. Effectively communicate the value proposition to potential customers and provide technical support when needed.Customer Relationship Management: Cultivate and maintain strong relationships with key customers and stakeholders globally. Provide exceptional customer service and support throughout the sales process to ensure customer satisfaction and repeat business.Contract Negotiation: Lead contract negotiations with customers, ensuring favourable terms and conditions while protecting the interests of the company. Collaborate with legal and finance teams to finalize agreements.Sales Reporting and Forecasting: Prepare accurate sales reports and forecasts to track progress against targets. Provide regular updates to senior
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjgxOV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775718&xid=1108_176819
2min
1
Very busy Italian Restaurant in Centurion is looking for a senior front of house manager. Must have experience in a busy Restaurant environment with extensive knowledge of Restaurant floor management. Candidates with 6+ years management experience in Restaurants will be considered. Must have strong communications skills with the ability to manage a complete front of house Restaurant operation. Applicants must be well spoken and must have exceptional customer relations skills. Candidates with a long working history at previous employers will be preferred. All references must be contactable. Experience with Restaurant administration & system controls essential. Duties will include staff management, stock control, opening & closing procedures. Looking for someone that can lead a team and who can work under pressure. Applicants must be ambitious, self-motivated, and energetic. Salary R 13 – 16 K net.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMzIzXzgwMDZfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1775459&xid=2323_8006
14min
1
SavedSave
Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Senior Data Engineer to join their hybrid working team in Johannesburg.
Job Purpose:
Responsible for building data pipelines and maintaining and building production data systems. Extract complex quantifiable insights from the Companys data assets. Work with and make data available for valuable insights.
Responsibilities:
Application Software Development
• Develop existing and new applications by analysing and identifying areas for modification and improvement
• Develop new applications to meet customer requirements Data Exploration
• Perform complex statistical analysis and utilise mining, modelling, and testing techniques to enable data analysis
• Gather Data from both internal and external data sources
• Research and development of new tools and data techniques
• Conduct feature extraction and design
• Develop ETL data extractions jobs Data Management
• Take responsibility for developing and delivering a key element of the data management system
• Ensure data cleaning, mapping, and understanding the data Information and Business Advice
• Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring to others where necessary for interpretation of policy Advanced and Predictive Analytics
• Run advanced and predictive analyses and perform model assessments, validation, and enhancement activities, using predictive analytics software tools and functionalities
• Implement models/data products in some instances, complete a piece of work to form part of larger project Insights and Reporting
• Prepare and coordinate the completion of various data and analytics reports
• Ensure monitoring and quantification of model/data products effects on the Company, its clients and stakeholders Stakeholder Engagement
• Contribute to stakeholder engagement through identifying stakeholders, finding out their needs/issues/concern and reacting to these by arranging meetings and events and drafting supporting materials to promote understanding and commitment Project Management
• Work within an established project management plan to achieve specific goals
• Deliver on project outcomes and timelines management Personal Capability Building
• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfil personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending confer...Job Reference #: 202633
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
2d
1
SavedSave
Surgo is recruiting for an experienced Russian Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Russian and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Russian and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the posit...Job Reference #: 202362
2d
1
SavedSave
Surgo is recruiting for an experienced Korean Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Korean and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Korean and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the position...Job Reference #: 202356
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202427
2d
1
SavedSave
OPERATIONAL MANAGEMENTEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores PerformanceEnsure effective implementation of merchandising standardsEnsure effective implementation of marketing initiativesAttraction and retention of customer base INVENTORY MANAGEMENTFunctional areaJob CompetenciesEnsure store sales objectives are metMaximise incomes streams for the store (Add-ons, GP etc.)Stores Performance CUSTOMER SERVICEEnsure Customer Expectations are exceededReview Mystery shopper reportsEnsure immediate acknowledgement and timeous finalisation of product and retail / buy shop related complaintsReinforce a culture of service minded staff to ensure Customer satisfaction PEOPLE MANAGEMENTFacilitate the training and development of employees to ensure correct competencySuccession PlanningEnsure consistent, effective performance managementManage and enhance employee relations and satisfaction ADMINISTRATIONEnsure implementation and adherence to all relevant Company Policies, Procedures, System Requirements, Standing instructionsCash-ups’Safe checksAlarm ChecksAdmin Files
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NDA2OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779274&xid=1109_184068
2h
1
SavedSave
Essential Functions- Identify and develop new markets to introduce the companys products.- Identify areas to increase growth and profitability.- Creating leads and prospects to support a pipeline that can be converted to achieve revenue targets.- Setting op calls, and present talent solution proposals to leads and prospects.- Design, execute, and evaluate marketing strategies to remain competitive in the market.- Perform competitor analysis and adjusting marketing strategies to be at par with the competitor strategies.- Continuously monitor changing customer and market trends to identify areas of business growth.- Conduct customer research to identify new products, which should be developed to respond to changing customer needs and communicating the information with the team.- Execute business strategies for discovering new clients and business nationally- Draft new contracts proposals and closing new business deals- Prepare monthly, quarterly, and annual sales forecasts- Establish productive and professional relationships with key personnel in assigned customer accounts- Provide timely and effective solutions aligned with clients needs- Proposal & Bid Quality SupportExperience Required- 8 years + experience in Strategic sales in a B2B (Business to Business) environment- Experience with people solutions i.e. Skills Development, BBBEE, Talent Acquisition is preferred- Key Competencies: Strategic Influence, Entrepreneurial Thinking, Customer Centric
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODY4MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779547&xid=1108_178681
2h
1
Surgo is recruiting for an experienced Ukrainian Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Ukrainian and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Ukrainian and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the...Job Reference #: 202364
2d
1
SavedSave
Surgo is recruiting for an experienced German Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak German and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both German and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the position...Job Reference #: 202350
2d
1
An Wellness Brand in Johannesburg is looking for a part-time
Social Media Digital Marketing Assistant to assist with creating content, administering content promotion, influencer management, who is an all rounder,
with strong social media platform administration, community management,
Facebook, Tik Tok, Youtube & Google promotion digital marketing,
relationship building, organisational
& administration skills. Job Description:1.
Manage, create & promote digital content on Facebook, Tik Tok,
Instagram, X, Youtube, Telegram & PInterest & other Platforms (approved platform administrators)2. Online Community Management2. Manage Email/ WhatsApp Mailer Campaigns3. Create Short Video Content from Events4. Be a personal assistant, research and perform various admin tasks to the Director5. Liaise with clients, partners and service providers,
network & build & manage relationships 6. Create regular video and photo content on & off-site & manage blogs & web content7. Manage bookings & marketing 8. Manage small events & do marketing
campaigns for small events and various admin tasks.9.manage a practice, customers, service providers, produce reports, produce reports, take minutes, manage
small projects, do online research, use AI, manage small events, Applicants must have the following qualifications & experience:1. Be an approved Facebook, Youtube & Tik Tok Marketer/Promoter2. Experience in sourcing & managing Influencers3. A minimum of 2years of unbroken work experience in digital marketing, customer service & business administration.Applicants must have the following skills:1. Must be able to use Google/Microsoft/Word/PDF/Excel/Youtube/Instagram/Tiktok/ X & other social media platforms2.
Must be creative & experienced in using canva or any other design
platform and creating online content and posters for social media &
managing content3. Must have excellent organisational skills4. Must have excellent written & verbal communication skills4. Must have excellent computer, research and communication skills5 Must have uninterrupted internet to be able to work from home when require6. Must have board based skills set for a start up businessApplicants must have:1. 2yrs of Digital Marketing Promotion & Office administration experience2. A Valid Drivers License3. Own Vehicle/ Transport4. Stable Internet Line to work from home 5. Own Computer/Laptop6. Be willing to travelWORKING HOURS:25Hrs Per Week Remote Work - with 1-2days in office attendance.REMUNERATION: R5000p/mEMAIL CV APPLICATIONS WITH CERTIFICATES & REFERENCES TO: k a t e @ t h e g f r e q u e n c y . c o m
5h
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Garden Centre Telesales Agent – Johannesburg (JHB000001)IntroductionWe are seeking to employ a dynamic individual within an exciting growing business venture. This position will suit a self-driven, analytical, technology-oriented and dynamic team player.Minimum Requirements:• Matric and experience in Telemarketing.• Computer literate & a positive attitude towards technology.• Love for the outdoors, nature and plants.• Good interpersonal skills (fluent in Afrikaans and English) as you would be required to work with staff and clients daily.• Medically fit to perform the duties as required.• Entrepreneurial• Self-motivated and determined• Inspired to make a positive difference• Tech-savvy and comfortable engaging on the phone and computer• Organised and disciplined• Strong networking and marketing skillsShould be residing close to Northriding area, Randburg, Johannesburg .Key Performance Areas:• Ordering nursery stock including soil, stones, fertilizers, shrubs, plants, and trees.• Respond to emails, all social medias enquiries from clients.• Attend to walk-in clients and provide info on all products.• Responding to customer requests and assisting the nursery staff.• Manage sales and identify top selling items and manage stock accordingly• Create a unique environment through creativity and living out your passion• Develop B2B relationships• Engage with customers• Data analysisSalaryBetween R5 500 to R7 500Send email to pansy@finelineslandscaping.co.za
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202428
2d
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Surgo is recruiting for an experienced Mandarin Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Mandarin and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Mandarin and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the po...Job Reference #: 202355
2d
1
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Surgo is recruiting for an experienced Korean Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Korean and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Korean and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the position...Job Reference #: 202357
2d
4
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A well-established restaurant/bar is currently looking for full-time waiters/waitresses to join their dynamic team. Job Type: FULL-TIME*Required Experience: Waitering – 1 year*with the flexibility to work early mornings, weekends and evenings Key Requirements of a successful candidate: • Has a good command of the English language and is literate• Confident ability to communicate clearly and effectively and has excellent customer relations• Energetic, enthusiastic, trustworthy and hard-working• Presentable with a warm and friendly personality• Strong tenacity to perform well under pressure• Has a good level of food & beverage product knowledge• Proficient in Micros software is a bonus If you meet the above requirements and can cope well with long hours you will find that this is a well-paid and rewarding job. Please drop your CV at Eastwoods (391 Eastwood Street, Arcadia) Monday - Thursday (10h00 - 17h00). Only give your CV to the managers: Sammy or Mary.
5h
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