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1
Our client, a renowned JSE-listed company selling innovative mobile commerce technology to emerging markets in South Africa and abroad is seeking to URGENTLY appoint a Business Intelligence (BI) Senior Developer to be based in the Johannesburg Offices. MAIN PURPOSE FOR THE ROLE: To formulate, implement and maintain BI Solutions that turn data into knowledge. Ultimately, this role will enhance their business intelligence system to help them make better decisions. KEY COMPETENCY REQUIREMENTS:A background in ETL processes and Data warehouse framework business analysis is essential.A business acumen and problem-solving aptitude will be a distinct advantage.Computer Skills are a must.Verbal Communication skills.Action Planning skills. KEY ROLES AND RESPONSIBILITIES: Business Solutions Development and DeploymentTranslate business needs to technical specifications.Design, build and deploy BI solutions.Maintain and support data analytics platforms.Create tools to store data.Conduct testing and troubleshooting.Evaluate and improve existing BI systems.Collaborate with teams to integrate systems.Develop and execute database queries and conduct analyses.Create visualizations and reports for requested projects.Develop and update technical documentation.Collaborate with other teams to ensure that there is no duplication of effort and that the correct resources are being used to provide the correct analytics. Database SpecificationsProvide information and comments on suitability during approval process for database specifications to ensure all agreed standards and protocols are followed and data integrity is preserved. Analysis of Current Reality and Desired FutureDocument as is and to be processes and describe the changes required to migrate to the to be capability to record accurately the change required. Self-DevelopmentDevelop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfil personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices. Work CollaborativelyBuild a culture of integrity, respect and understanding across the organisation.Recognise outcomes which resulted from effective collaboration between teams.Build cooperation and overcome barriers to information sharing, communication, and collaboration across the organisation.Facilitate opportunities to engage and collaborate with external stakeholders (Retailers and POS Companies) to develop joint solutions.Demonstrate ability to work in teams.Demonstrate ability to communicate at all levels.APPLY NOW!WILLINGNESS TO RELOCATE TO JOHANNESBURG IS ESSENTIAL. SHOULD THIS OPPORTUNITY NOT BE ALIGNED WITH YOUR CAREER ASPIRATIONS, KINDLY FORWARD IT TO A FRIEND.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjYxN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775118&xid=1108_176617
23min
1
Our client, a renowned JSE-listed company selling innovative mobile commerce technology to emerging markets in South Africa and abroad is seeking to URGENTLY appoint a Business Intelligence (BI) Senior Developer to be based in the Johannesburg Offices. MAIN PURPOSE FOR THE ROLE: To formulate, implement and maintain BI Solutions that turn data into knowledge. Ultimately, this role will enhance their business intelligence system to help them make better decisions. KEY COMPETENCY REQUIREMENTS:A background in ETL processes and Data warehouse framework business analysis is essential.A business acumen and problem-solving aptitude will be a distinct advantage.Computer Skills are a must.Verbal Communication skills.Action Planning skills. KEY ROLES AND RESPONSIBILITIES: Business Solutions Development and DeploymentTranslate business needs to technical specifications.Design, build and deploy BI solutions.Maintain and support data analytics platforms.Create tools to store data.Conduct testing and troubleshooting.Evaluate and improve existing BI systems.Collaborate with teams to integrate systems.Develop and execute database queries and conduct analyses.Create visualizations and reports for requested projects.Develop and update technical documentation.Collaborate with other teams to ensure that there is no duplication of effort and that the correct resources are being used to provide the correct analytics. Database SpecificationsProvide information and comments on suitability during approval process for database specifications to ensure all agreed standards and protocols are followed and data integrity is preserved. Analysis of Current Reality and Desired FutureDocument as is and to be processes and describe the changes required to migrate to the to be capability to record accurately the change required. Self-DevelopmentDevelop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfil personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices. Work CollaborativelyBuild a culture of integrity, respect and understanding across the organisation.Recognise outcomes which resulted from effective collaboration between teams.Build cooperation and overcome barriers to information sharing, communication, and collaboration across the organisation.Facilitate opportunities to engage and collaborate with external stakeholders (Retailers and POS Companies) to develop joint solutions.Demonstrate ability to work in teams.Demonstrate ability to communicate at all levels.APPLY NOW!WILLINGNESS TO RELOCATE TO JOHANNESBURG IS ESSENTIAL. SHOULD THIS OPPORTUNITY NOT BE ALIGNED WITH YOUR CAREER ASPIRATIONS, KINDLY FORWARD IT TO A FRIEND.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjYxMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775115&xid=1108_176612
24min
1
Do you sell to live, or live to sell? Are you competitive by nature? If the answer is yes and you want to be the best you can be, come join a team of sales-hungry, customer service excellence driven individuals that never back down. Work hard and play hard with a dynamic team of go-getters
* Sourcing of new business through Cold calling
* Achieving monthly targets
* Valid drivers License
* Own vehicle
* Excellent presentation and negotiation skills
* Sales hungry
* Well groomed
* Sales experience in Office Automation and Telecommunication is a must
* Experience and product knowledge on our brands are a huge plus! (Please refer to our website)
* Team player
* Customer service orientated
* Computer literate
* Excellent time management skills
* Must be able to close
* Confident and assertive
* Proven Sales track record
* Basic Salary based on experience
* High commision structure
* Petrol allowance
* Company Cellphone
* Performance based incentives
* Full in-house training
* Valid drivers License
* Own vehicle
* Excellent presentation and negotiation skills
* Sales hungry
* Well groomed
* Sales experience in Office Automation and Telecommunication is a must
* Experience and product knowledge on our brands are a huge plus! (Please refer to our website)
* Team player
* Customer service orientated
* Computer literate
* Excellent time management skills
* Must be able to close
* Confident and assertive
* Proven Sales track record
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzNzkwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241326&xid=1555_53790
2y
1
SavedSave
Senior Business Analyst* Role in Pretoria - Non-EE position - Any*
*To be considered for this position, candidates must have:*
* Minimum 8 years’ experience in business analysis
* Strong process analysis and re-engineering experience
* Experience in a transformational project
*The following will be an added advantage:*
* Agile/Scrum certification
* Understanding of business systems analysis
*Competencies:*
* Knowledge of the systems development life cycle (SDLC) and agile methodology (essential)
* Skilled in business process models analysis, design and documentation (essential)
* Ability to use basic software applications (e.g., Microsoft (MS) Word, MS Excel, MS PowerPoint, Internet and e-mail) (essential)
* Skilled in using modelling tools (required)
* Analytical thinking
* Communication skills (verbal and written)
* Facilitation skills
* Quality orientation
* Negotiation skills
* Interpersonal relationship building and maintaining skills
* Stakeholder management
* Presentation skills
* Ability to build customer loyalty
* Ability to work in a team
* Motivated self-starter
*Qualifications/ Certification:*
* An Honours degree/National Diploma in Economics/Finance/IT/Accounting or equivalent;
* Diploma in Business Analysis
*Key deliverables:*
End to end Business Analysis and Process Re-engineering services, producing the following artefacts:
* Feasibility report
* Business Case
* Business analysis work plan
* Business requirements specification document
* Functional Requirements Specification Document (with use cases);
* Business Analysis measure and feedback report
* Business Process Modelling document
* Training documentation
* Product backlog
* User stories
* Requirement traceability matrix
* Test cases
* Training and knowledge transfer documentation
* Any other Business Analysis artefacts as required for the Business or Project.
*To be considered for this position, candidates must have:*
* Minimum 8 years’ experience in business analysis
* Strong process analysis and re-engineering experience
* Experience in a transformational project
*The following will be an added advantage:*
* Agile/Scrum certification
* Understanding of business systems analysis
*Competencies:*
* Knowledge of the systems development life cycle (SDLC) and agile methodology (essential)
* Skilled in business process models analysis, design and documentation (essential)
* Ability to use basic software applications (e.g., Microsoft (MS) Word, MS Excel, MS PowerPoint, Internet and e-mail) (essential)
* Skilled in using modelling tools (required)
* Analytical thinking
* Communication skills (verbal and written)
* Facilitation skills
* Quality orientation
* Negotiation skills
* Interpersonal relationship building and maintaining skills
* Stakeholder management
* Presentation skills
* Ability to build customer loyalty
* Ability to work in a team
* Motivated self-starter
*Qualifications/ Certifi
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0NjczX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241779&xid=1555_54673
2y
1
SavedSave
Leading Security Company is looking for a strategic leader to join their business. The ideal candidate will be a visionary person who loves innovation and technology and a hands on manager
KPIs
* Project Implementation - Risk 360
* Customize KPI’s for Customers
* Manage and improve the quality of service delivery, where applicable
* Site profitability management
* Development of proactive strategies
* Overall responsibility for the top 20 customers
* Fleet management
* Drive towards automation and technology
* Matrix management
* Driver improvements within the control room
* Ownership of operational training
* Product standardization
* Ensure regulatory training and accreditation
* Driving ISO
* Continuous improvement of products to ensure relevance
* SOP’s
* Tertiary qualification
* At least 5 years experience in a senior management position
* At least 5 years Security industry experience
* Knowledge of latetest technology and digitalisation
* Must be willing to travel extensively
Should you not receive a response within 10 working days, please consider your application as unsuccessful
For any enquiries or further information, please call 012 346 1950
Market related
* Tertiary qualification
* At least 5 years experience in a senior management position
* At least 5 years Security industry experience
* Knowledge of latetest technology and digitalisation
* Must be willing to travel extensively
Should you not receive a response within 10 working days, please consider your application as unsuccessful
For any enquiries or further information, please call 012 346 1950
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0MDAyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241470&xid=1555_54002
2y
1
SavedSave
*Reference: JHB006234-BN-1*
The Brand Consultant is the key interface between the Group, individual Brand business units, Group Services and approved 3rd party suppliers. It is the role of the Brand Consultant to collaborate with the Brand to provide advice and guidance in the development of comprehensive training solutions to the business imperatives identified by the Brand. Ensure proposed training solutions optimise the Training Academy resources and is designed to speak to relevance for the audience and focused on delivering the desired business impact.
*Duties and Responsibilities
*
*Consulting*
- Engage with Brand stakeholders including Head of Brand, and Brand leadership to understand the learning needs of the Brands and how this translates into training to supports the aims, objectives, values, and culture of the business.
- Understand relevant business issues from both OEM, Dealership, Importer and Training perspective and translate them into training solutions.
- Develop the annual Training Demand Planning with reference to Sub Sahara and Approved Motor Body Repairers.
- Influence and sign-off on annual certification targets for Sub Sahara and MBR.
- High-level performance-based solutions developed and presented to the Brand (translate strategy into operations)
- Brand is aligned on the solution approach suggested by the company
*Project management*
- Manage the relevant projects from conceptualization to end of project (close –out), in time, as per quality standards and in budget.
- Work with Brand, leads and third-party stakeholders to ensure that appropriate quality assurance processes are in place and that the delivered solution achieves the expected business objectives.
- Evaluate projects and improvements noted and implemented.
- Communicate all reporting to the Brand stakeholders as per the annual projects as well as the Training Academy certification status.
*Reporting*
- Report all project / certification trackers and required activities to the Brand and relevant stakeholders according to specified frequencies and required/ supported formats.
*Customer relationship management*
- Key business relationships with all stakeholders including suppliers established and nurtured
- Brand onsite visibility. Required to travel between two offices.
- Bi-weekly engagement with Volkswagen Training Academy Manager(s).
- Communicate via field force to the dealer network/ Importer.
Continuous improvement
- Actively contribute to ‘strategy refresh’ via departmental continuous improvement projects.
*Knowledge, Skills & Experience Required*
- Degree/diploma in Human Resources/Training or equivalent experience ( ETDP advantageous)
- Minimum of 8 years motor industry experience (advantageous retail/OEM motor industry experience, and training experience)
- In depth knowledge of training methodology and e-learning/blended learning methodologies
- Knowledge and experience of project management, marketing and communication (digital experience is ad
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzNjc0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241245&xid=1555_53674
2y
1
The main purpose of the job: The Professional Nurse will provide comprehensive quality HIV and Primary Health Care services to sex workers within fixed and mobile clinical settings.Location: TshwaneKey performance areas: Provide comprehensive sex worker-friendly clinical services within a multi-disciplinary team.Provide Primary Health services, counseling for and promoting risk reduction and holistic patient care.Provide HIV Counselling and Testing (HCT), Nurse-initiated and managed antiretroviral therapy (ART), and pre-exposure prophylaxis (PrEP) according to DoH guidelines; identify and refer patients with ART failure or complications and support Counsellors to promote patient adherence to ART.Provide Sexual Reproductive Health Care (SRH) including Family Planning and Sexually Transmitted Infection (STI) screening and treatment.Conduct TB screening.Prescribe and dispense appropriate treatment in line with good pharmacy practice.Support and guide Peer Educators to provide support to clients prior to, during, and post-treatment.Support delivery of health promotion and education programs.Perform and comply with administrative procedures associated with accurate clinical record keeping and reporting including patient records and confidentiality.Implement and comply with relevant policies, procedures & protocols.Assist in standardization of procedures, tools & infrastructure.Take part in ongoing Quality Improvement Planning and quality assurance of the operational activities of the clinic.Support the development of project plans and timelines for addressing identified needs and priorities.Contribute to accurate Monitoring and Evaluation (ME) processes.Support the review of challenges and achievements in implementing a donor-funded programsParticipate in research studies conducted at the clinic.Compile or give input into relevant donor and Wits RHI reports.Integrate feedback from quarterly reports into the program implementation plan and subsequent progress reports.Participate in short-term rotations to other Wits RHI clinics within the district in times of staff shortages when needed.Required minimum education and training: Diploma/Degree in Nursing (NQF Level 5) Dispensing License NIMART registration PrEP training Required minimum work experience: 5 years experience working in an NGO setting/primary health care setting.Professional Body Registration: South African Nursing Council (SANC)Desirable additional education, work experience, and personal abilities: Understanding of the challenges facing sex worker/transgender people in the health context.An ability to communicate and work well with sex workers / transgender people.Willingness to work in unconventional community settings, brothels, and hot spots.Previous experience in Sexual Reproductive Health (SRH) services and ART adherence support.Kn
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzkzOTA0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240518&xid=1109_93904
2y
1
SavedSave
Your relevant Tertiary Degree as well as at least 8-10 years post qualification management experience, will enable you to:People:Communicate with all employees, management and other stakeholders.Be part of and contribute to a team of people.Responsibilities:Assist with the implementation of the HR Strategy to:Strengthening the Group Culture.Retain talent i.e. benchmarking, career development and effective recruitment.Drafting, reviewing, updating and administration of company policies and procedures to support the group strategy and the management of the groups human resources. Ensure legal compliance with relevant legislation.Guiding and enabling the HR team to provide HR administration/ transactional (HR Compliance) support to the Group including but not limited to:Provide inputs to payroll,Assist with activities as required with regards to employment equity,Compilation of monthly and quarterly HR reports,General administrative support,Capture all relevant information on HR administrative system,Ensure updated leave record system,Ensure adherence to HR policies and procedures.Conduct annual remuneration benchmarking for all employees and liaise with management with regards to deviations from the benchmark.Develop, implement and maintain recruitment and selection practices that ensure the appointment of the best possible staff in line with Group policies and legislation. The support to the Group should include, but not limited, the following activities:Assist management with job descriptions,Conduct grading and benchmarking activities,Assist management in the interview process ensuring compliance to company policies,Assist management with the internal transfers and promotions,Employee on-boarding, induction and termination,Managing Employment Equity Targets,Assist with workforce planning,Co-ordinating probation management and provide assistance to management.Performance ManagementCoordinating and maintaining the Performance management process,Ensure KPA and KPI alignment with Job Descriptions,Provide Performance management report to management,Ensure that the outcomes of the performance management are incorporated in the Individual Development plans.Skills and Employee DevelopmentPerform an annual skills gap analysis,Develop and implement a skills plan based on the gap analysis,Assist management with probation management,Assist management with the preparation of Individual Development plans and Management Development where applicable,Administration of bursary schemes and graduate programmes and learnerships,Compile and submit regulatory Skills development plans, Compile, submit Annual Training Reports, compile and submit progress and feedback reports and liaise with Inseta and Fasset.Obtain and manage all grant funding processes,Support management in development, implementation, and review succession plans and manage these planes in line with the Individual development plans.Co-ordinate and management of Employee relationsDisciplinary matters
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3Nzk4NF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778156&xid=1108_177984
9h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
18h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
18h
1
SavedSave
The following:Qualifications:Post Graduate Degree in Financial Planning with CFP status.RE5.Experience: Min of 5 years experience in the financial services industry.Minimum of 3 years training experience.Minimum of 3 years management experience.Minimum of 3 years experience with internships and INSETA programmes.Thorough understanding of training processes.will enable you to:Duties including but not limited to: Present a framework for training of interns that want to have a career in the financial services industry.Create a curriculum (internship program) to facilitate strategic training based on the organizations goals.Ensure that training materials and programs are current, accurate, and effective.Propose and implement development plans together with HR in terms of IDP of employees.Oversees and supervise the daily activities of trainers and trainees in the Training Academy.Conducts performance evaluations that are timely and constructive.Maintain knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.Identify problems and opportunities such as operational changes or industry developments that training could improve.Researching new training supplies and materials that can enhance the organizations training procedures while providing value to employees.Monitor and evaluate training programs effectiveness and success periodically and report on them.Designing and developing relevant documentation, procedures, and systems to support trainees.Developing productive working relationships with colleagues and clients throughout the financial services environment, both within and outside of the organization.Keep up to date with financial product information.Interns to be placed under the supervision of the training manager at the FSCA to gain experience.Assist in promoting the training program.Research and articles.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzY1MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777176&xid=1108_177650
18h
1
NEW WORK IN at SAs technically sound, global medical Bureau Service Hub; the current need is for Intermediate and Senior Back-End Developers with a love for C# .NET stack. This team is known for staying ahead of the curve with their commitment to on-going professional development and training opportunities and they understand the importance of a healthy work-life balance and prioritize the well-being of their team. This is your big chance to build an integrated web-based Specialist Practice Management system using C#, .Net Core MVC, SQL and object-orientated principles. There will also be a good balance of hard work, and cheery vibes when delivering great products.To be part of this trailblazing tech company and elevate your career to new heights APPLY TODAY!!!!This is what you need to land an interview:Must have a passion of back-end C# and SQL skills, working with the tools for at least 5 years.Impressive coding skills with experience working with the Microsoft stack, including C# and .NET Core
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzI5M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777499&xid=1108_177293
18h
1
SavedSave
Overview / Purpose of the job:Design, implement, maintain, train and continuously improve the organisation’s business processes and functionally own the enabling business process management technologies Min Requirements:Bachelors degree in Industrial Engineering or similarMicrosoft Office (Excel, Word, PowerPoint) experienceMicrosoft Power Automate experienceExperience and advanced expertise in any business formal process modelling tool, such as Visio or Aris, and Business Process Model and Notation (BPMN)3 to 5 years practical experience in industrial engineering or similar business process management disciplinesPreferred:Microsoft Power Apps and Power BI experienceAdvanced process automation or analysis experience such as robotis process automation (RPA) or process miningBasic or intermediate SQLResponsibilities:Business process management (BPM) roles, responsibilities, governance and tools ownershipBusiness process landscape maintenance (functional networks)Business process modelling and documentationCoordinate and quality assure process modelling by divisional representativesBusiness process automation, primarily through workflowBusiness process performance monitoring and improvementBusiness process baselining and measuringBusiness engagement regarding functional capabilitiesBPM and workflow training development and roll outIntegrate company policies, procedures and standards in relevant business processesQuality management systems, assurance and certification (ISO)Workflow system requirements management including functional specifications, testing, training and change managementEnterprise digital profile (functional network, organization network, workplace network) system requirements management including functional specifications, testing, training and change management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzM3NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777560&xid=1108_177375
18h
1
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We are looking to employ an Operations Assistant in a Labour Environment with outstanding administrative and communication skills. An Operations assistant is expected to be a conceptual thinker with superb organizational and time management skills. You must be reliable and should accurately follow instructions with the ability to multitask and acclimatize to a fast-paced environment.
To ensure success, Operations assistants should display remarkable conflict management and decision-making skills with a solid understanding of employee relationships, staffing management, and payroll and benefits administration. Top candidates will be superb at problem-solving, efficient in scheduling, and precise in the recruitment process.
Responsibility:Key Competencies :
• Support all internal and external HR-related inquiries or requests.
• Maintain digital and electronic records of employees.
• Serve as point of contact with clients and operations management.
• Assist with the recruitment process by identifying candidates, performing
reference checks, and issuing employment contracts.
• Assist with performance management procedures.
• Coordinate training sessions and seminars.
• Perform orientations and update records of new staff.
• Enforcing of Code of Conduct initiating Disciplinary Process
• Maintaining Disciplinary Matrix
• Produce and submit reports on general HR activity.
• Process payroll and resolve any payroll errors.
• Complete termination paperwork.
• Management of teams on site
Job Requirements:
• Experience in human resources or related (essential).
• Experience in retail operations (advantageous).
• Microsoft Excel (highly competent)
• Highly computer literate with capability in email, MS Office, and related
business and communication tools.
• Effective HR administration and people management skills.
• Exposure to payroll practices.
• Full understanding of HR functions and best practices.
• Excellent written and verbal communication skills.
• Works well under pressure and meets tight deadlines.
• Fantastic organizational and time management skills.
• Strong decision-making and problem-solving skills.
• Meticulous attention to detail.
• Ability to accurately follow instructions.
Job Reference #: OPSJHBConsultant Name: Recruitment Rise Up Management
18h
1
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Minimum requirements are as follows
Matric
Clear criminal records
Previous experience in management of staff
computer literate
excellent time keeping
Must be able to retail hours
Key responsibilities
Manage staff
. Compile and report on all staff complement for the day
. Ensure full complement in place if not arrange for backup staff to be onsite
. Compile and Submit daily complement report
. Monitor staff performance and KPIs
. Ensure progressive discipline if followed out on all negatively impacting staff
. Capture in timesheets for the site
. Ensure all salaries are processed for the week
. Attend and rectify all pay queries
. Build and maintain supportive partnership with the Client
. Consult with the Client in terms of improving productivity vs headcount
. Address all human resources issues concerning all assignees
. Arrange and control recruitment and training of assignees as backup/replacement staff/peak
. project future recruitment requirements for Site in liaison with the client and ensure they are met.
. Ensure pilferage and housekeeping is in line with client’s requirements
. Ensure clients productivity targets are met.
IF YOU MEET THE ABOVE REQUIREMENTS KINDLY EMAIL CV TO recruitment1@riseupgroup.co.za
Responsibility:Minimum requirements are as follows
Matric
Clear criminal records
Previous experience in management of staff
computer literate
excellent time keeping
Must be able to retail hours
Key responsibilities
Manage staff
. Compile and report on all staff complement for the day
. Ensure full complement in place if not arrange for backup staff to be onsite
. Compile and Submit daily complement report
. Monitor staff performance and KPIs
. Ensure progressive discipline if followed out on all negatively impacting staff
. Capture in timesheets for the site
. Ensure all salaries are processed for the week
. Attend and rectify all pay queries
. Build and maintain supportive partnership with the Client
. Consult with the Client in terms of improving productivity vs headcount
. Address all human resources issues concerning all assignees
. Arrange and control recruitment and training of assignees as backup/replacement staff/peak
. project future recruitment requirements for Site in liaison with the client and ensure they are met.
. Ensure pilferage and housekeeping is in line with client’s requirements
. Ensure clients productivity targets are met.
IF YOU MEET THE ABOVE REQUIREMENTS KINDLY EMAIL CV TO recruitment1@riseupgroup.co.za
Salary: RMARKET RELATEDJob Reference #: STAFFING MANAGER CENTURIONConsultant Name: Recruitment Rise Up Management
18h
1
SavedSave
We are looking to employ an Operations Assistant/Site Supervisor in a Labour Environment with outstanding administrative and communication skills. An Operations assistant is expected to be a conceptual thinker with superb organizational and time management skills. You must be reliable and should accurately follow instructions with the ability to multitask and acclimatize to a fast-paced environment.
To ensure success, Operations assistants/Site Supervisors should display remarkable conflict management and decision-making skills with a solid understanding of employee relationships, staffing management, and payroll and benefits administration. Top candidates will be superb at problem-solving, efficient in scheduling, and precise in the recruitment process
Responsibility:Responsibility:
Key Competencies :
• Support all internal and external HR-related inquiries or requests.
• Maintain digital and electronic records of employees.
• Serve as point of contact with clients and operations management.
• Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.
• Assist with performance management procedures.
• Coordinate training sessions and seminars.
• Perform orientations and update records of new staff.
• Enforcing of Code of Conduct initiating Disciplinary Process
• Maintaining Disciplinary Matrix
• Produce and submit reports on general HR activity.
• Process payroll and resolve any payroll errors.
• Complete termination paperwork.
• Management of teams on site
Job Requirements:
• Experience in human resources or related (essential).
• Experience in retail operations (advantageous).
• Microsoft Excel (highly competent)
• Highly computer literate with capability in email, MS Office, and related business and communication tools.
• Effective HR administration and people management skills.
• Exposure to payroll practices.
• Full understanding of HR functions and best practices.
• Excellent written and verbal communication skills.
• Works well under pressure and meets tight deadlines.
• Fantastic organizational and time management skills.
• Strong decision-making and problem-solving skills.
• Meticulous attention to detail.
• Ability to accurately follow instructions.
. Min of 2 to 3 years experience
Job Reference #: ManagersConsultant Name: Renel Pillay
18h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
18h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
18h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
18h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202437
18h
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