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1
Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Commercial Business Insurance Sales Consultant to join their team.
Job Purpose:
The Sales Consultant will assist in planning and implementing pursuit of strategic opportunities for Business Insurance, by cultivating client relationships or other commercial relationships and identifying new markets for Business Insurance products or services.
Responsibilities:
Business Development
• Monitor and assess sales and market data for a specific geographic region and market segment; and produce reports that will assist management in formulating strategy and identifying areas in the market where business can be developed Customer Relationship Development / Prospecting
• Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer Organisation and to enable effective two-way flow of information and resolution of issues Customer Needs Clarification
• Set clear objectives for each sales call; develop and make presentations that are tailored to the known interests, needs, issues, and concerns of decision makers and influencers within the customer Organisation; gather and analyses relevant information; and gain agreement to a statement of customer requirements Sell Customer Propositions
• Use personal expertise to identify the complex standard products and/or services offered by the Organisation that meet the customers needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customers agreement Sales Opportunities Creation
• Develop a personal network within the business sector and represent the Organisation at business sector events. Obtain market intelligence and enhance the visibility and reputation of the Organisation, its products, and its services Customer Relationship Management / Account Management
• Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Customer Relationship Management (CRM) Data
• Enter customer information that has been gathered through research and/or through direct customer contact into the customer relationship management system, to ensure that the Organisation has quality data to enable effective customer retention an...Job Reference #: 202629
1d
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exper...Job Reference #: 202638
1d
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Company in Randburg is looking for an individual with the following abilities:· Reception duties· Computer literate and Microsoft Office literate· Customer service oriented· Customer facing and customer centric· Dealing with cash· Organized with ability to file and document management· Self-leaning ability· Can work under pressure· Possess Multitasking abilityPlease reply and attach your CV
1h
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Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Financial Advisor to join their team.
Job Purpose:
The Financial Advisor will be responsible for conducting financial needs analysis for both Life and Investment planning needs, utilize extensive expertise to provide financial advice to customers, grow client base and prospecting of new clients.
Responsibilities:
Sales Opportunities Creation
• Develop a personal network within the sales territory and represent the organization at relevant industry events, sourcing of referrals, and recommendations from existing customers and other contacts to identify sales opportunities, promote the organization, and enhance its reputation. Identify Personal Lines and Business Insurance opportunities Customer Needs Clarification
• Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyses complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements. Conduct financial needs analysis, client portfolio analysis and provide financial advice Sell Customer Propositions
• Identify the products or services that best meet the customers stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale Customer Onboarding
• Walk customers through the advanced/custom features of the product/service, connecting those features directly with customer pain points Performance Management
• Respond to personal objectives, take appropriate actions to ensure achievement of agreed objectives and use performance management systems to improve personal performance Customer Relationships Development
• Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships
• Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Client Customer Management (External)
• Manage key client and customer relationships to maintain customer satisfaction, retention of clients and loyalty Client Document Management
• Create and ensure compliance with a companywide document management system Operational Compliance
• Develop knowledge and understanding of the organizations policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to t...Job Reference #: 202627
1d
Description:The ICT Group a prominent Internet Service Provider and Managed Services Company is looking to employ an experienced Sales Representative X1 / Call Center Agent X1 with knowledge and experience in the ICT and Telecoms sector which includes but not limited to Connectivity solutions, SD-Wan, Cloud and Microsoft products, Emails and Hosting solutions, Infrastructure builds, Hosted PBX, and ICT Managed services & support. Responsibilities and Expectations following our Sales Process:• Inbound & Outbound Sales.• Cold calling.• Weekly sales report.• Resolving Customer queries.• Maintain and Grow Customer Base.• Searching for new business opportunities (new customers).• Set target per month to be met.• Assist and plan ad hoc Sales Drives.• Following up on outstanding customer documents.• Handle and process all paperwork and administration relating to new customers and existing customers daily.• Verify application forms and ensure all supporting documents are included.Requirements:• A minimum of 1-2 years’ experience in connectivity sales will be advantageous.• Telecommunications or similar background/experience will be advantageous.• High School diploma or equivalent required.• Sales/Marketing qualification would be advantageous.• Knowledge of Excel, Word, and Outlook.• Communication and organization skills.• Have good attention to detail.• Able to work with customers in professional manner.• Have the ability to close deals.• Target driven.• Must be able to work under pressure. Please email your CV to info@redwill.co.za Please note should you not receive a response within 14 and 21 days of applying please consider your application unsuccessful.
2h
1
Our client is a leading BPO company specializing in digital solutions for various industries. We are committed to driving innovation and excellence in our services, with a focus on delivering value to our clients. They are looking for an International B2B Sales Representative to join their team based in Rosebank
Job Purpose:
We are seeking dynamic and motivated individuals to join our team as B2B Sales Representatives (Outbound). With a focus on driving business growth and fostering strong partnerships with merchants worldwide.
As a B2B Telesales Representative you will play a crucial role in expanding our market reach and driving revenue growth through proactive outbound sales efforts. Leveraging your exceptional communication skills and sales acumen, you will engage with potential business partners to promote our clients suite of payment solutions and services
Responsibilities:
• Conduct outbound calls to prospective B2B clients to introduce our clients payment solutions and services
• Identify and qualify leads through effective questioning and active listening
• Present product demonstrations and tailored solutions to address client needs and pain points
• Build and maintain strong relationships with key decision-makers and stakeholders
• Collaborate with internal teams to ensure seamless onboarding and implementation of new clients
• Achieve and exceed sales targets and KPIs on a consistent basis
• Keep abreast of industry trends, competitor activities, and market developments to identify new opportunities
• Maintain accurate records of sales activities and customer interactions in the CRM system Requirements:
• Proven experience in Business to Business sales in the banking or financial sector
• Must have 2 to 3 years cold calling experience
• Strong communication skills, both verbal and written, with the ability to articulate complex concepts in a clear and concise manner in English
• Excellent interpersonal skills with a customer-centric approach
• Results-oriented mindset with a track record of exceeding sales targets
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Proficiency in CRM software and other sales tools
• Fluency in English; additional languages are a plus
• High school diploma required Salary: R9000 per month plus commission in Pounds
Working hours: Rotational shifts
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202662 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we e...Job Reference #: 202662
1d
1
Our client is recruiting for an experienced Dutch Speaking Customer Service Support Agent to join their remote team.
The role as Customer Service Support Agent:
• Maintaining a positive, empathetic and professional attitude toward customers
• Responding promptly to customer inquiries
• Communicating with customers through various channels
• Acknowledging and resolving customer complaints
• Ensure customer satisfaction and provide professional customer support
• Scoping
• Troubleshooting
• Resolving customer queries via phone, chat and email Requirements:
• Well versed in Dutch and English (spoken, read and written)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• 1 to 2 years of customer service experience
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts Salary:
• Market related, based on the level of experience
• Laptop, Wifi Dongle or Internet Allowance provided
• Shift Allowance
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202366 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202366
1d
1
One of the TOP banks in S.A. is looking for a strong customer orientated individual from the banking sector to work as a Reconciliation Officer on a 6-month contract. Responsibilities:Risk management Post settlement cash reconsInvestigation of outstanding cash items Resolve queries within deadline timeframeDrafting reportsOffer excellent customer service experienceBond position checks for Africa region Variation margin checks Attend to derivative recon inboxMust have: MatricPLUS: SAFEX or BComm degree IN Financial marketsNo less than 2 years working experience within the bankMust have knowledge of domestic treasury, foreign exchange, SWIFT, derivative product, stormq, intellimatch, murex core, global prime, Plato, Excel and business onlineExcellent English communication - written and verbal AccuracyAnalyticalAdaptableDeadline drivenComputer literate Clear ITC (Credit) and clear criminal record Available to start immediately Contactable references
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4Mzg4Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778596&xid=1109_183882
4h
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Day to day Management, Monitoring, Inspecting and proposing measures - ATM Channels.Quality AssuranceATM Device MaintenanceService AvailabilityClient SLAQuality ControlHigh level Customer Services
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODIyMV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778553&xid=1108_178221
4h
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202649
1d
1
Our client is a IT hardware and distribution company specialising in the commercial sector.
KEY RESPONSIBILITIES
* Achieve monthly sales targets
* Achieve Quarter on Quarter and Year on Year growth
* Establish and grow new client base within the Commercial clients
* Maintain new and existing client relationships by regularly visits and interaction
* Develop sales plans per account
* Respond to tenders and facilitate the tender administration process
* Manage the sales process
* Maintain current client database and forecasts
* Develop sales plan per account
* Deliver product presentations and entertain clients
* Generate sales leads and do follow ups on deals in your pipeline
* Identify sales opportunities and go to market strategies
* Compilation of all quotations
* Following up on quotes and convert to orders
* Attend product training and events
* Processing and administration of relevant sales documentation
* Updating backorders and orders received on a daily basis
* Matric with mathematics is essential and relevant tertiary qualification within Sales and Marketing will be an advantage
* A minimum of three (3) years’ experience in Distribution
* Minimum of 3 years account management experience within the Commercial clients
* Established network at various levels within the Commercial clients
* Own transport and valid driver’s license
* Ability to identify sales opportunities and use skills to develop solutions when required
* Ability to deliver presentations to clients and entertain clients when required
* Good time management and well organized
* Above average computer literacy in MS Word, Excel, Outlook and PowerPoint
* Service quality orientated
* Customer focused
R600 000 OTE Per annum
* Matric with mathematics is essential and relevant tertiary qualification within Sales and Marketing will be an advantage
* A minimum of three (3) years’ experience in Distribution
* Minimum of 3 years account management experience within the Commercial clients
* Established network at various levels within the Commercial clients
* Own transport and valid driver’s license
* Ability to identify sales opportunities and use skills to develop solutions when required
* Ability to deliver presentations to clients and entertain clients when required
* Good time management and well organized
* Above average computer literacy in MS Word, Excel, Outlook and PowerPoint
* Service quality orientated
* Customer focused
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUyNjU4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240710&xid=1555_52658
2y
1
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To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK1613MGR@clicks.co.za)(mailto:CLK1613MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK1613MGR@clicks.co.za)(mailto:CLK1613MGR@clicks.co.za)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0MTA5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241535&xid=1555_54109
2y
1
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK0506MGR@clicks.co.za)(mailto:CLK0506MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK0506MGR@clicks.co.za)(mailto:CLK0506MGR@clicks.co.za)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0MDY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241508&xid=1555_54067
2y
1
SavedSave
We are looking for a hungry self-starter to join our business as a Regional Sales Manager selling Supercare solutions. The successful candidate will be required to hunt new business leads as well as maintain relationships with other potential clients. The incumbent will be responsible for sales across Supercare Cleaning, Hygiene and Pest Control Services while ensuring consistent, profitable growth in revenues. Manage Sales Representatives to exceed sales targets and grow revenue within the Cleaning and Hygiene streams through mentoring, sales intelligence, idea sharing, strategic direction and guidance.
Key areas of responsibility: • Conduct performance appraisals with each subordinate• Develop employees through variety training and industry savvy skills• Responsible for maintaining the sales culture for high achievement and employee wellness• Continuously participate in cutting edge market intelligence within respective industries • Assist Sales Executives to source new business• Assist Sales Executives to conduct client needs analysis and prepare custom solution proposals• Guide Sales Executives to work with a defined sales quota and focus on initiating relationships with multi-level decision-makers through phone, marketing, e-mail / direct mail campaigns, in-person contacts / cold calling, networking, and presentations• Travel in field and assess Sales Executives• Accurately and efficiently assist subordinates to prepare costings for new business with maximum margins. Check and sign off costings• Ensure contracts are correctly signed and filed for new business• Plan, set budgets and targets• Attend all business and sales reviews for the respective region• Assist subordinates to prepare realistic and opportune quotes and present to potential clients • Guide Sales team to prepare best in class proposals which clearly set out terms and conditions, service offering, and which honestly displays the organization’s service offerings per each contract/ tender• Assist team on how to research and build intelligence on prospective customers within your target profile• Develop, build and maintain strong relationships with potential customers and monitor that the team does the same • Maintain effective relationships with all Sales Managers in various regions, Head of Sales and General Managers• Work with all internal stakeholders to develop innovative and creative solutions which aid in identifyingnew business and increasing existing business• Ensure that all monthly targets are met on all service lines• Adhere to document and commission submission timelines as well as company policies and procedures• Sustain sales activity• Monitor and engage on team diaries and appointments• Guide team to build achievable sales pipeline• Update the Online Portal with accurate information and quotes• Keep abreast of changes in technology, sector legislation and respective industries within your portfolio• Be an active participant in sales meetings and idea workshops• A
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzOTkxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241465&xid=1555_53991
2y
1
SavedSave
*Business Development Manager - Gauteng*
*SPECIFICATION* *
*Seeking an experienced and passionate Head of Business Development to be responsible for all new and existing business development within the business.
*Responsibilities
*
* Strategic Partnerships - need to nurture and look after existing relationships and find new partnerships that fit with the company;
* Identify New customers
* Negotiations;
* Build current customer base
* New format development;
Given the challenging nature of the space and the high levels of competition in our industry, you’ll need to:
* Be a self-starter: work well independently; be self-motivated and driven; and excited to chase (and exceed!) your sales targets month-on-month
* Have significant relevant experience selling something similar in the IT industry and a track record to prove you’re an expert
* Leverage the above-mentioned expertise
* Be both innovative and creative. We’re massive fans of new sales approaches; offers and solutions – provided they hit targets. (We’ll give you the space and support to experiment, but will expect you to deliver)
* Be an expert negotiator and dealmaker (including understanding competitor offerings and being able to upsell ours)
* Demonstrate high levels of resilience and work well under pressure, without this affecting your “A-game”
* Have excellent EQ and communications skills
* Be a team-player and solutions-orientated
* Defend the “customer-first” approach robustly to ensure customer service that wows and delights
*Monthly Salary: R35000 - R60000*
Given the challenging nature of the space and the high levels of competition in our industry, you’ll need to:
* Be a self-starter: work well independently; be self-motivated and driven; and excited to chase (and exceed!) your sales targets month-on-month
* Have significant relevant experience selling something similar in the IT industry and a track record to prove you’re an expert
* Leverage the above-mentioned expertise
* Be both innovative and creative. We’re massive fans of new sales approaches; offers and solutions – provided they hit targets. (We’ll give you the space and support to experiment, but will expect you to deliver)
* Be an expert negotiator and dealmaker (including understanding competitor offerings and being able to upsell ours)
* Demonstrate high levels of resilience and work well under pressure, without this affecting your “A-game”
* Have excellent EQ and communications skills
* Be a team-player and solutions-orientated
* Defend the “customer-first” approach robustly to ensure customer service that wows and delights
*Monthly Salary: R35000 - R60000*
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzNzcyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241311&xid=1555_53772
2y
1
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*Senior Account Manager - Gauteng*
An IT solutions company are looking for a Senior Account Manager / Account Director to join their team, to be responsible to deliver on agreed business growth values related to the overall company growth target. The focus will be in the large enterprise space dealing with corporate business. This requires a solid track record of successful sales engagements with prospective customers at all levels, as well as client engagements, both from new business development as well as managing existing clients.
Your role further includes;
* be the single point of contact for all relationship management, contractual and financial elements of general account management activities
* collaboration with internal services, pre-sales, business support units promoting open communication and teamwork
* you will also participate in supporting general sales operations and administrative functions for the Sales department by following policies and procedures for creation of documents, workflow, CRM (Salesforce) administration, document management, contract management, quoting and other administrative functions.
*DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO:*
* Single point of contact for Enterprise Account engagement
* Produce, manage and track customer quotes
* Upload and maintain the accuracy of information in CRM
* Perform account administration function to support the Sales Office
* Prepare and present the required management reports
* Assist with Invoicing
* Assist with Debtors Management
* Contract Management
* Client Engagement
* Strategic focused engagement, making use of time and resources in the most effective way
* Use good communication and negotiation skills to generate sales and profits from client engagements to meet sales targets
* Understand and use market intelligence to position and judge the competition to derive accurate pricing
* Produce, manage and track quotes
* Perform an oversight role in checking quote details to ensure that they are correct, ie: correct stock codes, GP%, RoE, delivery address and client order number are all loaded.
* Assist with raising sales orders.
* Ensure that procurement always receives the relevant documentation and information for the purchasing of stock.
* Check that the correct type of quote has been used and issued to the client, for example, Sales quote or Loan quote/Demo quote.
* Upload and maintain the accuracy of information in CRM
* Run a pipeline, forecast and deals closed (won/lost) query on a weekly basis on CRM for all Open opportunities.
* Check data validity on CRM and report exceptions.
* Assist to load all sales related information on CRM and maintain data.
* Perform account administration function to support the Sales Office
* Assist with setting up meeting schedules, document management, Sharpoint filing, printing and general sales office administration support.
* Prepare various management and sales reports
* Run
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzNzcwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241309&xid=1555_53770
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An international freight forwarder and logistics service provider is looking for a Business Development Manager to join their Express Department in Johannesburg. The successful candidate will be responsible for developing New Business Revenue and growth through prospecting, qualifying, and closing the deal.
Development of new business
* Focus on development of New Business Revenue growth through prospecting, qualifying, and closing the deal
* Prepare tenders, reports, presentations, Approve rates for types of customers
* Generate and follow up on qualified leads in line with company specific requirements
* Analyse clients needs and propose various courier solutions accordingly and close the deal
Service Excellence
* Ensure continuous follow-up by the Sales Team on pending clients
* Manage and retain client relationships on all levels and provide a professional service including of after- sales service, client enquiries and regular follow ups
Sales and Targets and Administration
* Exceed sales objective of assigned targets by promoting and selling couriers services through professional sales targets
* Ensure consistent achievement of all relevant product/monthly targets
* Submit weekly call reports to the General Manager, this will enable him to monitor your weekly activities
* Ensure the pipeline is up to date at all time
* Manage all relevant internal administrative processes
* Attend all meetings and submit weekly stats
* Ensure commission sheets are signed off by the General Manager and submitted to HR
Product Knowledge
* Learn new products knowledge and acquire improved selling skills and communicate to the Sales Team
* Keep abreast of competition services and Markets
Communication
* Ensure effective and ongoing communication between the Sales Teams and supporting departments within the Company at all levels
* Respond and assist on all Sales department queries as communicated by the Sales Team
* Ensure effective communication with General Manager and colleagues
Knowledge & Experience
* Matric or Senior Certification equivalent
* MS Office Suite (especially Excel)
* Minimum of 5 years Sales experience, preferably from the Logistics Industry
Skills
* Excellent client orientation
* Excellent negotiation skills
* The ability to generate sales leads and close deals
* Communication skills
* Time management skills
* Ability to work under pressure
* Target driven
Attributes
* Align performance for success: Focusing and guiding others guiding others in accomplishing work objectives
* Building customer loyalty: Effectively meeting customer needs and building productive customer relationships
* Customer Focus: Developing and sustaining productive customer relationships
* Communication: Clearly conveying information and ideas in a manner that engages the audience
* Follow up: Monitoring the results of assignments
* Initiating action: Taking
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2y
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As a SAP Basis Technical Project Manager, youll be responsible for delivering projects and ensuring theyre completed on time. Your role will involve managing teams of technical consultants to ensure that the project runs smoothly. Youll be tasked with designing solutions to meet client needs and proposing new solutions where necessary. You may also be required to manage budgets or oversee software releases as part of your day-to-day work. You should have experience in working within a large organisation such as Amazon or Google before applying for this role.
*Day-to-day responsibilities include*:
· Manage and resolve technical issues at clients.
· Assist Basis consultants with any technical related support issues.
· Assist and resolve project related issues that are technical in nature.
· Design Solutions for clients.
· Technical adviser to all current clients and future clients.
· Lead Technical Advisor to Business Innovation Centre.
· Technical Delivery Manager for SAP HEC Customers.
· Technical Delivery Manager for DD Cloud Service for SAP Cloud Customers.
· Manage 24 hour Monitoring Team.
· Pre-sales and on-boarding for SAP Cloud Solutions.
· Migration pre-sales and On-Boarding for SAP Cloud Solution.
· Deployment Lead for any HEC deployments and SAP Cloud solutions.
*Technical Project management :*
· Scope identification.
· WBS calculation.
· Project planning.
· Cost calculations.
· Budget management.
· Change management.
· Monitoring and controlling.
· Stakeholder management.
· Driving WBS optimisation.
· Ensuring dependability of WBS.
· Quality control and consistency management during deployment of phases.
· Strategic planning.
*SAP Basis Management experience includes:*
· SAP Basis service delivery.
· Leave management.
· KPI management.
· Development plans.
· Time management.
· Resource planning.
· Interviewing and employment of new Basis Consultants.
· Evaluate and present roadmaps for clients.
*Advantage:*
· Design the Solution Manager Solution for the SAP HEC ISV and Monitoring.
· Design the Solution Manager Solution for the SAP Public Cloud offerings.
· Advise and manage the technical aspect of a upgrade project from SAP 4.7 to SAP ECC 6.0 EHP7 with a Unicode conversion, O/S and DB upgrades and a migration to new hardware.
· Design SAP Cloud migration methodologies.
· Create, plan and design costing templates for Migrations to cloud (Brownfields).
· Technical Manager for a large implementation of S/4 Hana into Dimension Data’s enterprise cloud for SAP (Greenfields).
· Key resource to design processes for migrations, on-boarding, design standards, RACI models and operation support models for Cloud customers with Classic SAP systems and HANA deployments.
* Capacity Management and
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzODUyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241368&xid=1555_53852
2y
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Bluetech Retail is an authorised Telkom SA service provider for Mobile and Fixed Line Products, Services and Solutions with 69 Retail stores, Mini stores and Kiosks situated in the Gauteng, Mpumalanga and Free Sate regions.
The core purpose of the Retail Area Manager position is to manage and assume overall responsibility for the success of a cluster of Bluetech Retail stores, Mini Stores and Kiosks by directing all operational aspects of each retail store, mini store and kiosks and driving sales whilst minimizing costs and ensuring customer service experience.
Ensure that Branch Managers and Kiosk Supervisors and their operational retail staff keep stores to the highest possible standards, being well organised and properly merchandised at all times and that all policies, procedures and work instructions are followed.
* Area Portfolio Sales
* Area Portfolio Financial Management
* Area Portfolio Stock Management
* Customer Experience Management
* Area Operations Management
* People Management
* Performance Management
* Compliance Management
Minimum Position Requirements:
* Qualification: Grade 12 / Matric
Experience:
More than 5 Years’ relevant experience within the ICT and Telecommunication Retail store/kiosk domain with at least 3 years’ experience as Senior/Branch Manager. (Preference will be given to applicants with previous Area Manager experience within the ICT and Telecommunication Retail store domain).
Special Requirements
* Valid drivers license
* Own vehicle
Must be willing to travel to all company stores, mini stores and kiosks
Remuneration:
* Basic Salary (Market Related)
* Traveling Allowance
* Performance Commission as per the conditions set out in the Employment Contract of the company and the attainment of specific targets as set by the Company for the Employee.
Minimum Position Requirements:
* Qualification: Grade 12 / Matric
Experience:
More than 5 Years’ relevant experience within the ICT and Telecommunication Retail store/kiosk domain with at least 3 years’ experience as Senior/Branch Manager. (Preference will be given to applicants with previous Area Manager experience within the ICT and Telecommunication Retail store domain).
Special Requirements
* Valid drivers license
* Own vehicle
Must be willing to travel to all company stores, mini stores and kiosks
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzNzg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241325&xid=1555_53789
2y
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A well-established medium sized IT Company that specializes in ICT Advisory services, virtual workspaces, cyber security and service delivery consulting is currently seeking to employ a Microsoft Managed Services Engineer to join their dynamic team.
Microsoft Managed Services Engineer will be working with the various teams in the business to provide a high level of support and management of the customers Windows Servers and Office 365/Azure tenants, ensuring that these systems are working well and adhere to industry best practices and internal standards and policies
Manage and maintain on the fleet of windows servers that the business manages, including, but
not limited to, provisioning, patch management, security management etc.
• Proactively present opportunities for improvement on the security and management of the fleet
• Manage and maintain Office 365 customer tenants
• Proactively present opportunities for improvement on the security and management of Office 365
tenants
• Identifying and participating in sales opportunities such as new contracts, contract renewals and
system sales.
• Troubleshoot and resolve server incidents as reported by customers or internal monitoring
solutions as necessary
• Perform Root Cause Analyses of major incidents
• Assist with reporting or developing reports for customers based on managed infrastructure
• Meet with customers and provide advice and guidance on bespoke solutions
• Build positive relationships with customers by providing outstanding and excellent services
• Proof, test and assess new products/services.
• Cooperate with technical teams and share information across the organisation
• Assist with projects as and when required
• Develop and implement internal deployment standards and policies
• Handle cover for other technical teams as and when necessary
• Recording of all daily support request and travel done
• Record events, problems and their resolution in logs
• Escalation point for 2nd line engineers and other divisions
Qualifications
* CompTIA N+ - or equivalent knowledge/experience
* MCSE/MCSA/MCITP
* 5 Years’ Experience in the field
* Microsoft 365 Foundation
* Experience in maintaining and managing Office 365 Tenants
* Experience managing a large amount of Microsoft Servers
* PowerShell and scripting experience
Beneficial
* Working knowledge of Intune
* Microsoft 365 Certified: Enterprise Administrator Expert
* Working Knowledge of Microsoft Azure
* Experience in Atera RMM and Zabbix Monitoring
* Experience with starting up and managing projects
* Valid Drivers License
* Own vehicle / transport
Physical requirements
• Valid driver’s licence
• South African ID or international passport a with work permit
• Reliable vehicle
• Reliable cell phone
• Language skills proficient in English
Key Performance Areas
• Presentation and completion of improvement projects
• High level of compliance with in
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUyNzk3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240790&xid=1555_52797
2y
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