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An exciting new opportunity has arisen with our client in the Hospitality industry, a well-established 5-star lodge.
Duties:Stay up to date with changes in policies, ways of working and standards in the industry.
Run relevant shifts as required and conduct pre-shift briefings between front and back of house.
Manage interactions with guests regarding menu requests/dietary requirements and ensure effective communication of all guest-related matters to the Lodge team in a timely manner.
Follow all standard operating procedures for service to guests, ensuring exceptional food quality is provided to guests at all times.
Support the kitchen management team to ensure that all kitchen records are appropriately maintained.
Ensure adherence to all relevant food safety, security and health and safety policies, processes and procedures ensuring compliance with local legislation.
Assist with managing junior kitchen staff during preparation and service.
Support the other kitchen sections to ensure that the work is completed in a manner that allows guests to receive the highest level of personalised service at all times.
Requirements:Diploma or other formal qualification in Culinary Arts
At least 5 years’ experience at a 5-star Lodge/Hotel, with a minimum of 2 years’ experience at a CDP level
Hold a current food handler health card or HACCP/Food Safety certificate
Knowledge of GAAP POS and MS Excel
Good knowledge of food costing and wastage control
Driver’s license preferable
Good knowledge of F&B Service
SECTOR: Hospitality / Hotel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTg1NC9BSw==&jid=1781658&xid=E.L001854/AK
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Overview
My Client a well known 5 Star Safari Lodge in the Eastern Cape is urgently recruiting for a Deputy General Manager to join their well established team of professionals.
Remuneration Structure
Very Competitive Salary - negotiable based on experience Single status only - Live in position with meals and uniform supplied7 days off per month
Requirements
Tertiary Qualification in Hospitality Management / Hotel Management or similar A minimum of 4 year’s work experience – ideally 2 years as a trainee and in a well-recognized five star hotel or world class lodge, as an assistant managerExceptional Food and Beverage knowledgeFinancial management abilityA hardworking, co-operative mannerHigh standards of service excellence and a passion for the industryAttention to detailExceptional English and a second language would be preferableGood computer literacyExcellent management ability and communication skillsA clear understanding of basic labour law and disciplinary proceduresA developmental approach to staffAssertiveness, patience and good organizational skillsUnderstanding of housekeeping and maintenance proceduresAn awareness of developments within the food and lodge industries, as well as international trends in hospitalityComputer literate. Easipos, Procure, Protel knowledge advantageous.Drivers License - with PDP preferableHealth and Safety Rep would be an advantage
Responsibilities and Key Outputs
Able to add value to the team by ensuring that company policy and procedure is carried out and by bringing a very solid service ethic to the EstablishmentHave a clear understanding of the workings of a lodge, strong communication skills and work well within and between the various departmentsExcellent Guest liaison skills a must in dealing with our guests demandsManagement and training of the lodge staff in line with the Company Standard of ExcellenceEnsure ultimate guest relations in the lodge and that the “at home” personal attention levels are maintainedMaintain the highest standards of housekeeping and maintenance and ensure that style and design is not erodedEffective financial management through the administration of orders and effective stock controlEffective communication and maintenance of lodge relationsManagement of the night porters (SL)
Please note that only candidates that have been shortlisted for interview will be contacted
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzEyNDM3OTgyP3NvdXJjZT1ndW10cmVl&jid=1299657&xid=1712437982
3d
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Overview
My client a well established and well known 5 Star Safari Lodge in the Eastern Cape is urgently recruiting for a Senior Field / Trails Guide with 2-5 years active experience in a Similar 4-5 Star Safari Lodge.
Remuneration Structure
Salary - Highly competitive salary offered and negotiable based on experience Benifits:
Live in position with meals and uniform suppliedLeave cycle is 7 days off per monthCompany covers costs of annual FGASA fee’s as well as any further training
Requirements
FGASA Level 1 (Level 2 advantageous)FGASA Lead Trails (or in the process thereof)FGASA Backup TrailsMinimum 2-4 years’ experienceDEAT/THETA RegisteredValid PDPValid Advance Rifle Handling certificateValid First Aid certificateMust be computer literateMust be a good team player and passionate about conservationMust have a very good understanding of speaking and writing in the English language
Key Outputs
Provide an entertaining and educational safari experience while meeting and exceeding the guests expectations.Deliver an interpretive wildlife experience which covers a broad range of interests and includes a holistic appreciation of the environmentHost guests and ensure that all their needs and requests are met and exceededYou will partner with the Lodge Management team to ensure guests have a world-class Game viewing experience.You will take your guests on drives and walks.Hosting meals for our guestsYou will be required to assist with maintenance around the lodgeAbility to seamlessly interact with guestsAssistance around the camp in other the departments e.g maintenance when requiredAssisting with projects on the Reserve itself
Please note that only candidates that are shortlisted for interview will be contacted back .
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjM3MzQ2NTMwP3NvdXJjZT1ndW10cmVl&jid=1299223&xid=1237346530
3d
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Our client, a safari lodge / private game reserve based near Grahamstown (Eastern Cape), is looking for an experienced Lodge Manager. Minimum criteria required: Qualification in Hotel Management Diploma/Certificate or equivalentAt least 3 years of prior working experience in guest relations at a Lodge or similar 5-star Lodge/HotelKey Performance Areas of this position include: Responsible for the day to day running and efficient operation of the Lodge to ensure exceptional service is delivered to guests in all areas at the LodgeSupport Lodge Staff to achieve their goals and objectivesImplementing and monitoring policies, processes and standards to ensure an effective and exceptional service is provided to guestsStay up to date with changes in policies, ways of working and standards in the industryPerform all daily, weekly and monthly administrative duties relating to Lodge operations in line with company policies and proceduresIdentify and report all necessary maintenance required at the Lodge and ensure all issues are timeously resolvedProvide on-the-job training for Lodge staffTake accountability for the performance of all the functions at the LodgeProvide superior levels of service to all guests at all timesCompetencies required: High level of competency in spoken and written EnglishGood working knowledge of GAAP, Opera and Ms Excel (Intermediate level)Sober habitsDriver’s licenseHigh level of attention to detailHigh level of ability to solve problems independentlyHigh level of knowledge i.r.t Guest Relations, F&B, Housekeeping and Front OfficePlease consider your application unsuccessful if you have not heard back from us within 2 weeks.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzYyNTM5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1148894&xid=1109_62539
2y
1
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Our client, a safari lodge / private game reserve based near Grahamstown (Eastern Cape), is looking for an experienced Lodge Manager.Minimum criteria required:Qualification in Hotel Management Diploma/Certificate or equivalentAt least 3 years of prior working experience in guest relations at a Lodge or similar 5-star Lodge/HotelKey Performance Areas of this position include:Responsible for the day to day running and efficient operation of the Lodge to ensure exceptional service is delivered to guests in all areas at the LodgeSupport Lodge Staff to achieve their goals and objectivesImplementing and monitoring policies, processes and standards to ensure an effective and exceptional service is provided to guestsStay up to date with changes in policies, ways of working and standards in the industryPerform all daily, weekly and monthly administrative duties relating to Lodge operations in line with company policies and proceduresIdentify and report all necessary maintenance required at the Lodge and ensure all issues are timeously resolvedProvide on-the-job training for Lodge staffTake accountability for the performance of all the functions at the LodgeProvide superior levels of service to all guests at all timesCompetencies required:High level of competency in spoken and written EnglishGood working knowledge of GAAP, Opera and Ms Excel (Intermediate level)Sober habitsDriver’s licenseHigh level of attention to detailHigh level of ability to solve problems independentlyHigh level of knowledge i.r.t Guest Relations, F&B, Housekeeping and Front OfficePlease consider your application unsuccessful if you have not heard back from us within 2 weeks.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQxNDY4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1149212&xid=1266_41468
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*Reference: PE004676-CT-1*
Our client in the hospitality sector, based in Grahamstown, seeks to employ an Assistant General Manager. This is a live-in position.
Duties:
* Ensuring operational efficiencies throughout product.
* Drive and sustain superior levels of guest service and guest satisfaction.
* Play a strong role in contributing to the direction and culture of the organisation.
* Training, mentoring, and monitoring of middle management, especially (but not only) lodge and villa managers.
* Play a key role in interacting with guests regularly and ensure that all aspects of a guests’ stay are being catered to, and that pertinent information is transferred to the relevant department heads timeously.
* Contribute to the creation, implementation and monitoring of budgets throughout the hospitality product.
* Communicate courageously, frequently and respectfully with all members of the team.
Requirements:
* Experience in a senior management role within a luxury safari operation for more than 3 years.
* Any relevant hospitality qualifications will be advantageous.
* Highly computer literate.
* Excellent English in verbal and written format.
* Experience in HR management and stock control management
* Ability to contribute to and analyse financial information
R Negotiable - Negotiable - Monthly
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI4MjQ1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1196875&xid=1555_28245
2y
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NEW NEW NEW - AWESOME CAREER OPPOTUNITY!!! Our prestigious hospitality client is looking for a Spa Therapist to join the team at a 5* Safari Lodge. Please note the Game Reserve is situated outside Grahamstown. This is a live-in position. An awesome career opportunity awaits! Qualifications needed: CIDESCO, ITEC or SAASHPMinimum of 2 years’ experienceMust be able to communicate in EnglishKey Duties and Responsibilities: Manicures/ pedicures/ massages / facialsResponsible for achieving retail sales targetsEnsure aftercare recommendations are madeEncourage clients to return by recommending ongoing treatment optionsMaintain knowledge of all treatments, packages and any promotions.Treatment Standards/Operations: Perform all treatments at an exceptional standard.Update own knowledge of products and treatment standards, outside of formal training.Carry out an in-depth consultation with each client prior to treatment, ensuring medical history and concerns are identified.Protect the client experience by moving quietly around the treatment roomUse the correct quantities of products as specified and not exceed that amount.Maintain layout and product levels in the treatment roomsHealth, Safety and Hygiene: Perform all treatments in a professional, hygienic and safe manner for all clients, updating knowledge and training regularly.Responsible for the cleanliness, sterilization and hygiene of all equipment, products and beds in the treatment rooms.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgyODkzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1211692&xid=1109_82893
2y
Ads in other locations
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Looking to place a Reception / All-Rounder / Reservations... build your CV by gaining experience and 360 exposure to the management of a Lodge… You will be assisting our kind and caring GM, being her right hand, whilst you assisting in administration, reception, reservation, FO… you name it… there you will be assisting. Subsequently, the obliging, helpful, diligent graceful follower would most likely be the successful incumbent. Considered an excellent opportunity for the more mature applicant…
This position includes accommodation
Duties:
Responsible for FO / Reception / Reservation
Maintain a positive attitude and friendly demeanour.Welcome guests as they arrive.Manage incoming callsPerform reservation requestsRespond to all guest questions and requests.Manage guest bookings and reservations.Keep a tidy and orderly work space.Verify customer information and payment options,Determining rooms availableAssign rooms and respond to customers with confirmation emails or letters.Accept paymentsCheck guests out.Administration
Must have exp in:
Point of sale system Apex, Plus central, Nebula Pos Min 1- 2 yrs exp in Reservation / Reception /FOHMin 1 -2 yrs exp in Stock ControlPrevious exposure to a Lodge / Hotel environmentExp in Compliance officerGuest LiaisonPrevious exposure to a Lodge / Hotel environmentPref a tertiary education in related field
KPA’s
ensure faultless and continual quality customer service at all timesmanage bookings, greet guests,seamlessly resolve customer issues or complaints.Strong multi-tasking skills; multi-tasking with easeSound communication competenciesCapable of working in a fast-paced environment.Ability to manage complaints subtly.
Qualification
MatricRelevant tertiary qualification would be advantageousStrong working knowledge of the Microsoft Office Suite and other relevant computer programs.
Soft Skills
Obliging characterDiligentFriendly demeanour.Problem Solving.Multi-tasking
For the young & guest orientated, this position holds ample opportunities within the Group as a whole
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTMzODM1MzgwP3NvdXJjZT1ndW10cmVl&jid=1651605&xid=3933835380
3d
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Lodge Manager
Location: Northern KZN, South Africa
OUTPUTS
Meet every guest and ensure they know who is looking after themEnsuring all organizational requirements around delivering the best guest experience at the Lodge is planned for and executed on a daily basisEnsure our brand standards are always maintained in all areas that make up the guest experienceRepresent the company’s brand in appearance and behaviourCreate an environment where the company culture is fosteredInnovate new ideas and ways to edge the brand and improveEnsure that our culture of rewarding and recognizing of staff is followed through all levels of the lodgeEnsure that training & development of staff is coordinated and planned according to your budgetsEnsure that controls and systems are in place to ensure the sustainability of the business as well as conserving our resourcesEnsure the company’s Hospitality DNA is known by allRelieve for the General Manager when on leaveHostingTaking the lead on groups, VIP repeat guests and host all agents and operators
KNOWLEDGE REQUIRED (QUALIFICATIONS OR TRAINING PROGRAMS)
At least 5 years relevant experience in a 5 star operationManagerial experienceCompany KnowledgeValid unendorsed SA driver’s license essential
SKILLS REQUIRED
MS office knowledge is a requirementCommunication skills - with guests and fellow staff membersLateral thinking abilityInitiativeMust be able to cope under pressure to meet guests needsLeadershipOrganizational abilitiesHonest, have good integrity, proactive and driven person who has career ambitionsGood interpersonal skillsPassion for guest delight
This is a permanent live-in position, based at a Lodge in Northern KZN, South Africa
Should you wish to apply for this position, please email your latest CV and motivation to diane@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjk2NDY2ODkxP3NvdXJjZT1ndW10cmVl&jid=1299009&xid=2696466891
3d
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VACANCY ALERT!!An opportunity has arisen with our client, a 5-star lodge near Paterson, for a Chef de Partie. This is a live-in position.
Duties:
Knowledgeable and ability to produce a variety of authentic and innovative cuisines
Support the kitchen management team to ensure that the kitchen is ready for service before the beginning of each shift
Stay up to date with changes in policies, ways of working and standards in the industry
Responsible for ensuring all equipment, tools and machinery are properly handled and cared for
Follow all standard operating procedures for service to guests, ensuring exceptional food quality is provided to guests at all times
Support the kitchen management team to ensure that all kitchen records are appropriately maintained
Ensure adherence to all relevant food safety, security and health and safety policies, processes and procedures ensuring compliance with local legislation
Support the other kitchen sections to ensure that the work is completed in a manner that allows guests to receive the highest level of personalised service at all times
Requirements:
Diploma or other formal qualification in Culinary Arts
Completed commercial cookery apprenticeship or equivalent
At least 3 years experience in producing up-market cuisine
Demonstrated previous experience in this position at a 5-star Lodge/Hotel
Hold a current food handler health card or HACCP/Food Safety certificate
Be able to speak and understand English
Knowledge of GAAP POS and MS Excel
Good knowledge of food costing and wastage control
Sober habits
Ability to work well in a team and under high levels of pressure
Good knowledge of F&B Service
SECTOR: Hospitality / Hotel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPVBFMDA1ODQ3L0FL&jid=1781659&xid=PE005847/AK
3d
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We are Hannes & Leonie le Roux and are currently looking for a position as a Management couple in Lodges, Guest Houses and / or Restaurants. We are a couple with 8 years' experience in Hospitality and we work extremely well together. We love the hospitality industry; with all the challenges we faced in the last few years. We are committed and dedicated to guest satisfaction first. Staff wellbeing is also very important to us. We are friendly, enthusiastic, hardworking, reliable, honest, ambitious and passionate about people. We have extensive knowledge of all aspects of lodge management. We are willing to learn new skills as well as sharing the knowledge that we have accumulated and find it easy to promote a good working environment to encourage fellow colleagues and staff to achieve targets. We have contactable references. A live-in position would be suitable, and we are also willing to relocate anywhere in South Africa.
11d
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Conveyancing SecretaryConveyancing Secretary required for legal company to join their team in their East London office.The successful candidate would be required but not limited to:Attend to the full administration of the transfers, bonds and cancellations on behalf of the correspondence file, from receipt of the instruction through to lodging. Liaising with linked firms on matters and delegating work for immediate lodgment.RequirementsGrade 12Paralegal and Secretarial certifications essentialMinimum 5 years experience within the position of Conveyancing SecretaryExperience within Absa, Standard Bank, Nedbank & FNB bond registrationsSound knowledge of MS Word, LexisNexis experience or similar software experienceStrong communication skills; written and verbal bilingualValid Drivers License and own vehicleAbility to work independently in a pressurized environmentPlease forward CV and ALL supporting documentation to Tammi Johnson at recruiter1@profilepersonnel.co.za(recruiter2@profilepersonnel.co.zaShould you not hear from Profile Personnel within 14 days please consider your application unsuccessful for the vacancy. Please note all applications will automatically be added to our database for future vacancies.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3MjA0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147005&xid=1266_37204
2y
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Our client, a luxury lodge / private game reserve based near Paterson (Eastern Cape), is looking for an experienced Assistant Lodge Manager.Minimum criteria required:Qualification in Hotel Management Diploma/Certificate or equivalentAt least 3 years of prior working experience in guest relations at a Shamwari Lodge or similar 5-star Lodge/HotelKey Performance Areas of this position include:Responsible for assisting the Lodge Manager with the day to day running and efficient operation of the Lodge to ensure exceptional service is delivered to guests in all areas at the LodgeStand in for the Lodge Manager when they are not availableSupport Senior Lodge Management to achieve their goals and objectivesAssist the Lodge Manager with implementing and monitoring policies, processes and standards to ensure an effective and exceptional service is provided to guestsStay up to date with changes in policies, ways of working and standards in the industryPerform all daily, weekly and monthly administrative duties relating to Lodge operations in line with company policies and proceduresIdentify and report all necessary maintenance required at the Lodge and ensure all issues are timeously resolvedAssist with on-the-job training for Lodge staffTake accountability for the performance of the functions at the LodgeCompetencies required:High level of competency in spoken and written EnglishGood working knowledge of GAAP, Opera and Ms Excel (Intermediate level)Sober habitsDriver’s licenseHigh level of attention to detailHigh level of ability to solve problems independentlyHigh level of knowledge i.r.t Guest Relations, F&B, Housekeeping and Front OfficePlease consider your application unsuccessful if you have not heard back from us within 2 weeks.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQxMDQzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147630&xid=1266_41043
2y
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Conveyancing Secretary required for legal company to join their team in their East London office.The successful candidate would be required but not limited to:Attend to the full administration of the transfers, bonds and cancellations on behalf of the correspondence file, from receipt of the instruction through to lodging. Liaising with linked firms on matters and delegating work for immediate lodgment.Requirements Grade 12Paralegal and Secretarial certifications essentialMinimum 5 years experience within the position of Conveyancing SecretaryExperience within Absa, Standard Bank, Nedbank & FNB bond registrationsSound knowledge of MS Word, LexisNexis experience or similar software experienceStrong communication skills; written and verbal bilingualValid Drivers License and own vehicleAbility to work independently in a pressurized environmentPlease forward CV and ALL supporting documentation
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzUyMDI5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1125930&xid=1109_52029
2y
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