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Essential: GDS training system 2+ years experience in the travel, tourism or customer service industryKnowledge of airline industry with basic knowledge of fares and ticketing and intermediate knowledge of a GDSExceptional administrative skills with sound planning, organizing and time management skills, with sound follow-through after contact with customersHigh proficiency in verbal & written English and/or another South African LanguageIf you do not receive feedback within 7 days of applying then please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgzODU5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1213928&xid=1109_83859
2y
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INTRODUCTIONVikea travel is looking for a travel consultant to join our team, where you will be responsible for promoting and booking travel arrangements for our clients. Maintain and expand clientele.If you are passionate and enthusiastic about the travel industry, then this job is for you. TRAVEL CONSULTANT DUTIES AND RESPONSIBILITIESl Determine Client’s needs and provide suitable travel packagesl Reserve accommodation, transportation, Activities and Tourist Guidesl Attending webinars, conferences and other travel related programsl Develop a good understanding of the current marketl Maintain a good relationship with our preferred contracted suppliersl Keep current data up-to-date TRAVEL CONSULTANT REQUIREMENTS AND QUALIFICATIONSl Certificate / Diploma in Travel and Tourisml Minimum one year working experience as a Travel Consultant l Proficient in English : Read/Write/Speakl Good Data Capturing Skillsl Proficient in Microsoft Word / Excel / Power Pointl Good Telephone Etiquette and Communication skillsl Good organization and time-management skillsl Good sales, presentation skillsl Customer orientedl Ability to work fast and accurately for quick turnaround responsel Ability to work under pressure Please send your CV to email : info@vikeatravel.co.zaApplication Deadline : 10th May 2024Remuneration to be discussed in interview
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Head of ReservationsSalary: Market Related, Permanent Purpose of Position: Complement Recruitment are recruiting for a Head of Reservations based in either Johannesburg, Gauteng or Cape Town Western Cape. The purpose of this position is to drive high quality level services within the Reservations Team and is specifically accountable for the performance and leadership of the Reservations Team. This is a permanent position, 5 Star Hospitality experience essential. Apply Directly for this Job by clicking here - https://bit.ly/3LkgmiK Minimum Requirements Qualifications And Skills Matric; Tertiary qualification in Travel and Tourism or relevantMinimum of 5-7 years of experience in leading and managing Reservations TeamKnowledge of TourplanProven Leadership and Management SkillsExcellent written and verbal communication skillsStrong organizational and time-management skills. The purpose of this position is to drive high quality level services within the Reservations team. The incumbent is specifically accountable for the performance and leadership of the Reservations Team. Key Areas of ResponsibilityFocusing on Service levels with attention to detail and accuracy, timeous feedback etcProblem solving and communicating with Tour OperatorWorking very closely with all Team members in ReservationsImplementing new systems / processes within reservations to continuously improve business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology.Managing of the Reservations budget and ensuring that this is effectively implemented and managed.Plan and support the development of individuals skills and abilities through coaching and other interventions so that they can fulfil current or future job/role responsibilities more effectively.Foster a culture of leadership at all levels, promoting collaboration, continuous learning, and an inclusive environment.Integration of systems between Reservations, Finance and Operations ensuring the flow of information is correct for ease of information flowing to Camps etc.Managing the business reports which is generated from Tour PlanEnsuring all systems are fully operational e.g. Emergency weekend cell phoneDeveloping reports to administer and grow the business for conversions from provisionals to confirmedEnsuring that we maximise our capacity of selling and ensuring limited dead beds are createdEnsuring timeous feedback to operators with quick turnarounds, attention to detail etcAd hoc duties as requested. Find Us on Social Media
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The IT business analyst is responsible for enhancing the quality of IT products and services, analyzing data to inform business decisions, and finding technological solutions to business needs, amongst other duties. The IT Business Analyst will report to the Systems Manager.
KEY OUTPUTS:
Survey existing technology infrastructure and systems to form high-level view of present capabilities.· Facilitate activities such as workshops/JAD sessions to expand the understanding of the business requirements and ensure alignment between stakeholders.· Analyzing the design of technical systems and business models.· Create business data models.· Create Business Requirement documentation (BRD).· Contribute to Software Requirements Specifications (SRS).· Assist with to functional requirement specifications (FRS).· Analyzing the Impact of Requirement Changes.· Liaise and communicate the system requirements to the necessary audiences e.g. testers, developers, business analysts and provide ongoing feedback regarding system issues.· Creating and run test plans for all testing phases.· Contribute to creating training manuals and maintenance documentation.· Training users on efficient and proper use of information systems.· Lead team through the project life cycle by planning, budgeting, scheduling and tracking a project plan.· Ensuring that all IT systems and processes are arranged to best support overall organizational objective.
DESIRED EXPERIENCE AND QUALIFICATIONS:
BCom Informatics or BSc Computer Science· Business Analysis Diploma· 5+ years’ experience in a similar role· Experience within travel industry is an advantage· Agile Project MethodologyPERSONAL ATTRIBUTES:
Able to work fast and accurate· Able to navigate complex challenges and implement strategic solutions· Excellent communication skills· Inquisitive, intelligent, intuitive, honest, determined, articulate, meticulous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzU4ODkwNTQxP3NvdXJjZT1ndW10cmVl&jid=1506070&xid=1758890541
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We have an exciting job opportunity for Dutch, German and French speaking Customer Service Representatives to join a prestigious International Hotel brand at their offices in Cape Town, South Africa. This position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. They offer market related salary, career advancement, in house training. Join this multi-cultural work environment with colleagues from all over the world today!Your key job responsibilities as the Dutch, German and French speaking Customer Service Representative in Cape Town, South Africa:• Strong problem-solving, interpersonal and time management skills• Strong customer service ability• Effective written and verbal communication• Assist passengers by confirm & re-schedule client bookings• Daily interactions with clients with queries and compliments• Required to meet specific key performance indicators and meet expected client service levels before going live.• Native/Advanced level in Dutch, German or French language: Verbal & Written skills essential• Computer literacy skills• Fully paid product and systems training provided• Daily interactions with international passengers with queries and compliments• Required to meet specific key performance indicators and meet expected client service levelsRequirements for this Dutch speaking Customer Service Representative job in Cape Town, South Africa:• Native/Advanced level in Dutch, German or French language: Verbal & Written skills essential• Permanent residence permit or South African ID holders only• Flexibility to work shifts. Weekends may apply• Excellent customer service skills essential. Experience in call centre or travel & tourism industry preferred but not necessary.• Excellent Computer literacy & technical skills• Own transportIf you meet the above requirements for this Dutch, German or French speaking Customer Service Representative Job in Cape Town, South Africa, we would like to hear from you! Please send your CV through to: kim@callforce.co.za
https://www.ditto.jobs/job/gumtree/3058383006?source=gumtree
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KEY OUTPUTS:
Management of Tourplan System Content:
Ensuring Tourplan content is fully up-to-date and accurate at all times:
Rates, offers, child rates, group rates, value adds, etc.Trading terms, policies, property includes/excludes, etc.Supplier information, contact details, etc.
Overseeing the loading and checking of the above into Tourplan within specified deadlinesEnsuring rate loading policies and procedures are strictly adhered toEnsuring the best-practice and procedure documentation is up to dateIdentifying process changes to optimize loading efficiency and accuracyAssisting with Tourplan content-related projects
Management of Rate loading team:
Day-to-day management of rate loading team, their capacity and their outputsManagement of rate loading logging, delegation, and query resolutionReporting on team performance, including:Turnaround timesRate loading errorsNumber of suppliers loadedTeam leave approval and appraisalsInterviewing and hiring new staffTraining new staff joining the team, and conducting ongoing training to develop team membersEnsuring that the team has the necessary resources and training/mentoring to perform at their peak
Ownership of integration and alignment:
Ensuring alignment of content and content-loading process across all Tourplan instances
in Africa, Asia, and South America
Management and driving of the integration between Tourplan and external systems in conjunction with the Information Systems Team
KNOWLEDGE REQUIRED
An excellent working knowledge of TourplanComputer literacyGood Excel knowledgeUnderstanding of product contracting, including commission and mark-up / discounting structures
SKILLS REQUIRED:
People management skills, and ability to motivate a team to achieve deadlinesNumbers, numbers and getting it right the first time – detail mattersHigh attention to detailSystem savvyAbility to solve problemsThrive when under pressure while having fun at the same timeAbility to empower, train and mentor peoplePro-activeness - initiating and implementing rate loading initiativesService oriented: Working toward and maintaining high service levels to in-house customers i.e.reservations and product teamsAbility to communicate in a clear, concise, consistent and transparent manner
PREVIOUS WORK EXPERIENCE REQUIRED:https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDUyMjg1NjcxP3NvdXJjZT1ndW10cmVl&jid=1503279&xid=3452285671
2d
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The incumbent of this role will provide the role of a facilitator and instructional designer, primarily focused on Travel Management Solutions and ICT. The facilitator will be required to facilitate learning using a variety of methodologies, in a variety of contexts. The facilitator must facilitate learning to achieve foundational, practical and reflexive competence in learners within their scope of expertise against unit standards using pre-designed and newly designed learning material. Facilitator will also need to create specialised and customised training interventions pertaining to the field of specialisation and design manuals to complement.
Must have proven record of training initiatives within team/organisationMust assist with needs analysis and programme developmentsAbility to troubleshoot and assist consultants remotely and on the job via remote accessAdministration and end-to-end coordination of learning interventions utilising an LMSEnd-to-end coordination of training courses and programsComplete all reporting of monthly training completedCollection of attendance registers and follow up on non-attendanceAssistance with upkeep of records to ensure compliance with CATHSSETA, NERA and SAQA related legislationsResearches, designs, publishes and facilitates curriculums for internal clientsSupports and coaches learners using learning technologies to deliver skillsConsults with management regarding the training needs of the organization and then follows up to ensure training was effectiveEnsures that associates are aware of the training requirements and that the training materials are readily availableAnalysis and projection of trainingCo-ordinate and deliver technical training as neededProvide reporting on technical trendsMaintains appropriate records of learner development and resource allocationStays abreast of new training methods and determines relevancy to clientsPerforms other responsibilities and duties as neededDesigns and delivers formal training programs and workflows for internal clients, including hand-outs, manuals, and learning exercisesRevising training material to ensure its in line with the current trends in the tourism industryAdministers written and practical examsWrites performance reports to evaluate trainee’s performance and identify gaps between current and desirable skill setsTraining material must be in line with the NQF and SAQA requirementsQuality assure all training materialAnalyse training needs of learnersEnsure professional delivery of all trainingEnsure training rooms are prepared prior trainingsEnsure all manuals and documents are kept up to date and in supplyTrain, mentor, coach and provide examples of when they u...
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2d
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RequirementsGrade 12GDS training system - essential Experience in working for travel agencies responsible for flight booking etc 2+ years experience in the travel, tourism or customer service industryKnowledge of the airline industry with basic knowledge of fares and ticketingExceptional administrative skills with sound planning, organizing and time management skills, with sound follow-through after contact with customersHigh proficiency in verbal & written English and/or another South African LanguageIf you do not receive feedback within 7 days of applying, then please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg5MDUzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1221437&xid=1109_89053
2y
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Job Detail
Job ID
173969
Offered Salary
R 559 848 - R 917 885
Qualifications
Certificate
Industry
Tourism and travel
Centre
Addo Elephant National Park
Where to submit application https://www.sanparks.org/about/jobs/default.php?id=58534
Job Description
Description: A vacancy exists for the position of Node Coordinator to lead the implementation of the Greater Addo to Amathole Node activities for the project “Catalyzing Financing and Capacity for the Biodiversity Economy around Protected Areas”. This project is supported by the World Bank and financed by the Global Environment Facility (GEF). The project aims “to leverage financial resources and improve capacity to implement the Biodiversity Economy and increase benefits from selected Protected Area landscapes to local communities”. The project will help to transform South Africa`s wildlife economy to become inclusive and sustainable, supporting land reform beneficiaries and other communities in the project landscapes. The position will be stationed in Gqeberha and will report to the SANParks Park Expansion Manager. Requirements: A recognised four year post graduate tertiary qualification in environmental / natural resource management or similar. Minimum of 7 years experience in the biodiversity economy, land use planning, protected area management and biodiversity stewardship, rural development, capacity building in the environmental context, socio-economic models pertaining to protected areas. Minimum of 5 years experience in multi stakeholder project coordination. Knowledge of all relevant conservation and environmental legislation and statutory processes (IDP, SDF, spatial planning). Clearly list the legislation and statutory processes you have knowledge of in your CV. Process facilitation skills and experience; Conflict management; Relationship management; Financial management. (Clearly indicate your experience in your CV) Ability to speak fluently in isiXhosa is an advantage Computer literacy in MS Office Good report writing and presentation skills The successful candidate should be an excellent communicator, should be able to facilitate the identification of stakeholder needs and develop effective responses. A background in dealing with rural and agricultural farming communities would be advantageous. A valid driver`s license (Code EB) accompanied by a willingness and ability to travel (note: own vehicle required). Responsibilities: Establish a coordination structure for the Greater Addo-Amathole Node Create a shared vision that can then be translated into identifying investment opportunities specific for the node Facilitate the Master Plan process, guided by the coordination structure, and with support from a project spatial planning advisor Share the content of the Master Plan with municipalities in the node – aiming to integrate relevant goals and actions into processes for updating municipal Integrated Development Plans (IDP), Spatial Development Frameworks (SDF) and Local Economic
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2y
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Hey. My name is Lineo, born and breed in Lesotho but currently living in jhb,Roodepoort. I studied travel and tourism but I would be willing to take any kind of job offered on the table. I am a fast learner and very cooperative. I would appreciate your help!
15d
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Johannesburg The incumbent of this role will provide the role of a facilitator and instructional designer, primarily focused on Travel Management Solutions and ICT. The facilitator will be required to facilitate learning using a variety of methodologies, in a variety of contexts. The facilitator must facilitate learning to achieve foundational, practical and reflexive competence in learners within their scope of expertise against unit standards using pre-designed and newly designed learning material. Facilitator will also need to create specialised and customised training interventions pertaining to the field of specialisation and design manuals to complement.Must have proven record of training initiatives within team/organisationMust assist with needs analysis and programme developmentsAbility to troubleshoot and assist consultants remotely and on the job via remote accessAdministration and end-to-end coordination of learning interventions utilising an LMSEnd-to-end coordination of training courses and programsComplete all reporting of monthly training completedCollection of attendance registers and follow up on non-attendanceAssistance with upkeep of records to ensure compliance with CATHSSETA, NERA and SAQA related legislationsResearches, designs, publishes and facilitates curriculums for internal clientsSupports and coaches learners using learning technologies to deliver skillsConsults with management regarding the training needs of the organization and then follows up to ensure training was effectiveEnsures that associates are aware of the training requirements and that the training materials are readily availableAnalysis and projection of trainingCo-ordinate and deliver technical training as neededProvide reporting on technical trendsMaintains appropriate records of learner development and resource allocationStays abreast of new training methods and determines relevancy to clientsPerforms other responsibilities and duties as neededDesigns and delivers formal training programs and workflows for internal clients, including hand-outs, manuals, and learning exercisesRevising training material to ensure its in line with the current trends in the tourism industryAdministers written and practical examsWrites performance reports to evaluate trainee’s performance and identify gaps between current and desirable skill setsTraining material must be in line with the NQF and SAQA requirementsQuality assure all training materialAnalyse training needs of learnersEnsure professional delivery of all trainingEnsure training rooms are prepared prior trainingsEnsure all manuals and documents are kept up to date and in supplyTrain, mentor, coach and provide examples of when they utilize these skillsAssist in the departmental projects when requiredOffer supportBe the ambassador of the companyMust have the ability to be flexible to meet the needs of Operations EDUCATIONAL REQUIREMENTS? Matric Qualification? IT Qualification? Facilitator certification? Assessor cer
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM4MzMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147356&xid=1266_38332
2y
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A very edgy reasonable cost, fast growing brand of overnight 1-2 night stay accommodation. Locations across all major travel routes in SA and Southern Africa. This role will be JHB based but monthly travel across South Africa to units will be required. (Perhaps more travel required initially)Job DescriptionBrand Manager Job DescriptionJob Summary:Responsible for developing the marketing strategy for our target market, managing marketing budgets and the calendar, and as the ‘brand guardian’, responsible for maintaining brand integrity across all company marketing initiatives and communications.Key Responsibilities:Develop brand strategy, including brand guidelines and the vision and value propositionPlan and execute all communications and media actions across all channels, including online and social mediaResponsible for all brand activation activities including content creationCreate and manage promotional calendar, all collateral and signage to maintain the brandBuild the annual business plan and budgets to reflect brand positioningManage the budget for advertising and promotional itemsMedia and agency management and quality assurance for brand across all channelsManage all PR for brand.Analysis of competitor and customer insights, including price surveys to develop new business opportunitiesRepresentation on Industry bodiesQualificationsEducated to degree level. (Business/Marketing related degree preferable). Must have held a brand management position. Marketing and tourism qualification is an advantage. Valid driver’s license - extensive travel required.SkillsKey Attributes: Brand awareness - a clear understanding of brands and the marketing mix. Ability to influence and manage relationships. Hands on attitude and results focused. Determination and perseverance. A high degree of business acumen. Strong communication skills.Salary / PackageR30,000-R40,000 per month starting - NegotiableBenefitsCTC Package offered. Business Travel reimbursement over and above CTC.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQxNDczX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1150309&xid=1266_41473
2y
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Johannesburg - Redheads Engineering Solutions is looking for a Business Development Manager for our client, with no less than 3 years in B2B sales and business development in the Global Market on Travel and Tourism. The Role: As the Business Development Manager, you will be responsible for developing and winning new business across the International B2B travel markets. You will work closely with the Sales team and Sales Director to develop business development strategies and to deliver against agreed revenue plans. Job responsibilities: Achieve defined monthly, quarterly, and annual sales and total transaction value (TTV) targets.Develop and execute a sales plan to target key prospective accounts.Identify, evaluate, and prioritise new business opportunities, using a variety of networking, contacting and research methods.Provide accurately forecast projected sales revenueCollaborate with other internal departments (finance, operations, product, HR) where necessary to resolve other client-related matters.Consistently use the CRM database to manage activity and results, using reporting to analyse performance and identify areas of self-improvement. Experience: Currently in a B2B office-based sales role with a minimum of 3 years track record.Proven experience in delivering against sales targets consistently year on year.Solid understanding of the Sales FunnelMinimum of 3 years track of successful B2B development/sales Skills:Knowledge and successful track record of working with inbound and outbound sales modelsFluency in English (written and verbal).Excellent telephone and presentation skillsStrong communication and persuasive skills.Ability to multi-task and communicate effectively in a high paced environment.Ability to engage with various levels of staff and management.Proficient skills in Microsoft Office programs and CRM systems e.g. SalesForce and HubSpotSelf-motivated, independent with strong interpersonal skills and a hunger for successProven experience in delivering against sales targets consistently year on yearA true hunter mentality to business development.Demonstrate conscious competence, knowledge, and influence of the sales cycleCommercially astute with a sound understanding of business processes and an abundance of common senseCompetent communicator and negotiatorMust be able to actively, effectively communicate and engage customersConfident presenter of information to small or large audiences
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQwODAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1147463&xid=1266_40800
2y
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We are looking for a Travel Agent, who is passionate about traveling. You will manage travel requirements made for business or holiday and you will provide tourism related services and package tours on behalf of our suppliers. The goal is to keep our clients satisfied and loyal for future services.Responsibilities Plan and sell transportations, accommodations, insurance and other travel servicesCooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodationsProvide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelersBook transportation, make hotel reservations and collect payment/feesUse promotional techniques and prepare promotional materials to sell itinerary tour packagesDeal with occurring travel problems, complaints or refundsAttend travel seminars to remain updated with tourism trendsEnter data into our software and maintain client filesNetwork with tour operatorsMaintain statistical and financial recordsMeet profit and sales targetsRequirements Fluency in English; multilingualism is a plusStrong sales skills and commercial awarenessAbility to interact, communicate and negotiate effectivelyPersonal travel experience will be considered an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY1NTAzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1159370&xid=1109_65503
2y
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Minimum Requirements: Matric certificate must have done Mathematics as a subject with standard grade as a minimum (Candidates with Mathematical literacy will not be considered)Must be able to read, write and understand a Latin derived language Tertiary certificate in Travel & Tourism/hospitalityTourPlan and WISH or similar booking/operating systemMicrosoft suite advanced knowledge4-5 years of experience in a similar role Must have Travel and Tourism industry exposure Key Responsibilities: Develop Stakeholder relationships with Travel Designers, external Suppliers and Internal Sales TeamsKeep all booking information updated in the system ensuring Customer Relationship Management (CRM) is continually up to dateContact suppliers in writing to confirm or cancel relevant services giving them all special requirementsEscalate complaints that could negatively affect long-term relationships, to relevant ManagersAttend all Wilderness and Associated Product trainingGood administrator and professional in all dealingsDedicated to customer satisfaction and wanting to go the extra mileSelf-motivated and driven with high energy levels
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzYyMjk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1144724&xid=1109_62295
2y
Looking for Inbound Destination Specialists for a luxury travel brand. Can be remote work Experience required:Must have at least 3 - 5 or more years inbound tour operating experienceTourplan experience is an advantageGood understanding of delivering excellent service to agents/guestsAn in-depth knowledge of Tourplan or a similar booking systemAn in-depth geographical, logistical and product knowledge of two of the following regions: South, Southern and East AfricaA willingness and aptitude to learn Duties include:Creative and out of the box planning and designing of leisure FIT tailor-made itinerariesManaging the reservations process including handling of bookings from quote to finalising, including invoicing and travel documentsEnsuring turnaround times are strictly adhered to according to standard operating practicesProactive selling of products and services ensuring the best possible itinerary for the guestsConstant, consistent interaction and clear communication with colleagues, agents, operators, guests and suppliers
23d
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General Manager-Executive PlacementsJOB SUMMARY: General Manager – Johannesburg R800 000 – R960000 per annum My client who is a leader in the travel and tourism industry is looking to hire a seasoned general manager. The successful incumbent will be responsible for improving the overall business functions, developing strategic plans, and meeting business goals.JOB DESCRIPTION: DUTIES & RESPONSIBILITIES: Screening potential franchisee by analysing investment requirements, franchisee’s potential, and financials, franchisee experience and visionNegotiating terms and conditions of each franchisee agreementHelping in preparing budget and expense management activitiesRecognizing and finding potential markets to launch new franchisee and advise /Board of new opportunitiesTravelling locally and regionally with possible overseas travel when requiredEncouraging current market position and growing market shareComing up with business plans to support the company’s financial objectivesDescribing long-term strategic goals and developing clear plans to implement themSupplying solutions to issues (e.G., profit decline, employee conflicts, loss of business to competitors etc.)Devising and managing a financially viable technology solutions to assist the Consolidator pillarPlanning a strategy for the division and implement a solution to attract new revenue for the businessOverseeing the day-to-day operations of the business unit.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMDc2XzIzOTMzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1346950&xid=2076_23933
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Looking for an experienced Groups and Special Interest ManagerExperience required: 4 - 5 years management or supervisory experience in the hospitality/tourism industry (inbound tour operating)Sales skills specifically in the groups and incentives arenaExtensive knowledge of Tourplan, alternatively, another reservations systemIn-depth geographical, logistical and product knowledge of Southern and East AfricaPrevious management and/or supervisory experienceExtensive sales experience in the groups and incentives area of the marketGood understanding of terms and conditions, product knowledge, general knowledgeUnderstanding of travel industry channelsNew business developmentSales process and methodologiesDuties include: Constantly re-evaluating internal processesActively work at improving information flow to all key partnersAssess and continually improve sales and marketing materialsActively support market sales managers and representatives to grow business in long termActively handle filesManage and maximise margins for the entire team looking to achieve agreed budgeted marginsFrom time to time be available to meet with international clients, host dinners, site inspection and /or host educational and attend trade showsWill be expected travel into key markets and trade shows as well as manage key trade relationshipsNew product developmentManaging a team of groups consultantsTraining and developmentIndustrial Relations (IR)Training on Human Resources Policies and ProceduresMotivation and coachingManage costs in line with revenues and budgets effective to ensure a profitable business units
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzQ2OTUzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=946158&xid=1109_46953
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Essential: GDS training system 2+ years experience in the travel, tourism or customer service industryKnowledge of airline industry with basic knowledge of fares and ticketing and intermediate knowledge of a GDSExceptional administrative skills with sound planning, organizing and time management skills, with sound follow-through after contact with customersHigh proficiency in verbal & written English and/or another South African LanguageIf you do not receive feedback within 7 days of applying then please consider your application as unsuccessful.
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