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The responsibilities will include, but not be limited in any way to:Ensuring an excellent quality of service is given to clients at all timesOnline accounts verification and activationBuild and establish relationships at all levels with internal departments, so as to ensure that timeous resolutions are found to any problems that might arise To provide support to the correspondence and walk-in-centre teams as and when requiredCompleting administrative and repetitive tasks in keeping accurate, detailed stats of all queries and correspondenceIdentifying and proposing solutions to process and service related failuresTo supply marketing material via various Media forms to all interested partiesDatabase updates and information maintenance Qualifications and experience which are Non-Neg.Relevant business degree or studying towards NOT NEGMatric/Grade 126 months contact centre experience/client services experienceExcellent verbal and written communication skills (good voice and good diction)Be multilingualITC/CRIM ClearComputer LiterateSkills: The importance of this role is that the candidate should possess all of the following skills.Self Control, Initiative, Analytical Thinking, Professionalism, and Administration SkillsFriendly and diplomatic nature with a passion for peopleMaturity to speak confidently with intermediaries and clientsHave an aptitude to learn different productsPosses the highest standards of personal integrity and the ability to maintain confidentialityCope with shifting prioritiesEnsure conformity with processes and rulesOrganised and self-disciplinedEnjoys working in a team environment.Numeric and Verbal AbilityQuality Focus (Attention to detail and Accuracy)Adaptability, Stress toleranceAbility to deal with complexity of different types of calls and clientsAbility to prioritise and function positively under pressureAccept accountability and take responsibility for tasks doneAbility to relate to others
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MjU4N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775208&xid=1109_182587
1h
1
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Position: Personal Assistant to the CEOLocation: Pretoria Are you an expert in planning and providing extensive support to Senior Management? Do you get along well with people and are your written/verbal communication skills unrivalled? Are discretion and diligence your middle names? Raise your hand if that’s you because WE’RE HIRING!It’s our mission to unleash the potential in our team, and we know that teams perform best when they are diverseand each individual feels that they belong. That’s why we want you to join us in the capacity of Personal Assistant to the CEO. This role plays an integral part in our team, as you apply splendid organisational and time-management skills to enhance efficiency. So, who are we and why would you want to join us?We are a young, energetic, and passionate group of companies working in different industries, all focused on becoming market leader in our fields. Our fast-paced environment will positively challenge you and keep you engaged as you navigate through changing priorities and varying demands. We work smart, we work hard, but we have fun doing it!Companies in our group include:LNDR – a lending solutions providerAluma Capital – Asset and Fund ManagerCryosave – A bank for newborn stem cellsAPS – an outsourced call centre management companyWhat can we offer you? Some of our benefits include:Modern fit-for-purpose people practices.Working in a state-of-the-art tech building that includes access to on-site gym to help you grow your fitness as much as you do your brain.Two on-site restaurants that will have you inhaling aromas of mouth-watering lunchtime dishes, and freshly brewed coffee. At Fintech campus that’s just a part of the rhythm of the day.Great, so who would be a good fit?A specialist who is an expert in ensuring the CEO’s diary is management in a highly efficient manner. Responsible for providing unwavering support whilst maintaining a positive attitude. Ensuring a high level of attention to detail and accuracy is applied relating to all tasks received, whilst maintaining confidentiality at all times.You may be wondering, what would such a fantastic individual’s duties include?Providing professional and confidential administrative support.Diary management for CEO and General Office Administration.Providing support to the CEO by setting up of meetings and coordinating all the resources associated with same.Maintaining and setting up new templates relating to forms and other documentation regularly used.Providing logistical support to the CEO in the execution of his duties.Organisation and booking of seminars and conferences for CEO and staff including: bookings, expense requisitions, obtaining authorisation, follow up, sending to relevant stakeholders.Organising business and private travel arrangements.Communicating verbally and electronically with internal and external clients.Liaising with courier services for both local and international deliveries as well as internal driver/messenger on deliveries.D
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4Mzg1N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778660&xid=1109_183857
9h
1
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The responsibilities will include, but not be limited in any way to:Ensuring an excellent quality of service is given to clients at all timesOnline accounts verification and activationBuild and establish relationships at all levels with internal departments, so as to ensure that timeous resolutions are found to any problems that might arise To provide support to the correspondence and walk-in-centre teams as and when requiredCompleting administrative and repetitive tasks in keeping accurate, detailed stats of all queries and correspondenceIdentifying and proposing solutions to process and service related failuresTo supply marketing material via various Media forms to all interested partiesDatabase updates and information maintenance Qualifications and experience which are Non-Neg.Relevant business degree or studying towards NOT NEGMatric/Grade 126 months contact centre experience/client services experienceExcellent verbal and written communication skills (good voice and good diction)Be multilingualITC/CRIM ClearComputer LiterateSkills: The importance of this role is that the candidate should possess all of the following skills.Self Control, Initiative, Analytical Thinking, Professionalism, and Administration SkillsFriendly and diplomatic nature with a passion for peopleMaturity to speak confidently with intermediaries and clientsHave an aptitude to learn different productsPosses the highest standards of personal integrity and the ability to maintain confidentialityCope with shifting prioritiesEnsure conformity with processes and rulesOrganised and self-disciplinedEnjoys working in a team environment.Numeric and Verbal AbilityQuality Focus (Attention to detail and Accuracy)Adaptability, Stress toleranceAbility to deal with complexity of different types of calls and clientsAbility to prioritise and function positively under pressureAccept accountability and take responsibility for tasks doneAbility to relate to others
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MzcxMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778358&xid=1109_183712
16h
1
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Main Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders.Main Responsibilities (including but not limited to):Answering inbound calls timeously.Be professional and polite at all times.Listening attentively to customer queries.Responding to customer queries accurately.Ensure that quality standards are met.Familiarize oneself with products and procedures.Providing relevant information to ensure First Call Resolution.Effectively resolve queries.Escalating faults that cannot be concluded on first contact.Ensuring that customer details are captured accurately.Perform any ad hoc tasks as and when requiredJob Specific Requirements / Knowledge RequirementsCommunication skillsInterpersonal skillsAnalytical skills  Team playerNegotiating skills  Presentation skillsIntegrity Writing skillsCustomer orientationProactive and professionalSystem SpecificationMS Office and ExcelNumerical abilityCOMPETENCIES:Customer focusAbility to build customer loyaltyConflict managementExcellent communication skillsHigh level of professionalism and an understanding ethical conduct.Quality orientationKNOWLEDGE, SKILLS AND EDUCATION:Grade 12Excellent Communication written skills in EnglishA 2nd language is a requirement: Sotho, Zulu or XhosaSerious and passionate about customer service and working in a customer service industry COMPETENCIES:Customer focusAbility to build customer loyaltyConflict managementExcellent communication skillsHigh level of professionalism and an understanding ethical conduct.Quality orientationKNOWLEDGE, SKILLS AND EDUCATION:Grade 12Excellent Communication written skills in EnglishA 2nd language is a requirement: Sotho, Zulu or XhosaSerious and passionate about customer service and working in a customer service industryAnswering inbound calls timeously.Be professional and polite at all times.Listening attentively to customer queries.Responding to customer queries accurately.Ensure that quality standards are met.Familiarize oneself with products and procedures.Providing relevant information to ensure First Call Resolution.Effectively resolve queries.Escalating faults that cannot be concluded on first contact.Ensuring that customer details are captured accurately.Perform any ad hoc tasks as and when required
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODI1MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778424&xid=1108_178250
16h
1
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There is an exciting career opportunity available within a well-established insurance sales company, for a Sales Consultant, who will be based in Auckland Park, Johannesburg.
What You’ll be Doing
The successful candidate will offer world class product and services to clients, whilst achieving sales targets in an outbound call centre environment.
During a Typical Day, You’ll.
Consistently meet sales targets.
Adhere to Quality Assurance processes (Compliance with all relevant internal and external rules e.g. TCF, CPA and internal Sales processes).Offer outstanding customer experience.Adhere to workforce scheduling.
Requirements
https://www.ditto.jobs/job/gumtree/875182388?source=gumtree
16h
1
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Sales Team Leader Cape Town
Lead and manage a team of Call Centre Sales Agents to achieve exceptional results.
Min 2 years contact Centre Team Leader experience
BPO experience a strong preference
Able to support day shift employees
Strong contact Centre operations know how
Effective people management skills
Able to manage to strict SLA requirements
Salary based on industry norms
https://www.ditto.jobs/job/gumtree/1754187620?source=gumtree
16h
1
SavedSave
Snr Call Centre Sales Manager
Provide leadership over multiple campaigns in a rapidly growing BPO operation, whilst achieving service levels in compliance with company directives. The successful candidate should be able to deliver exceptional results, providing differentiation in a highly competitive sector.
Duties and responsibilities:
Lead, develop, motivate, operational teamsManage the Contact Centre workforce. motivate and manage supervisory teamEnsure optimal service delivery through scheduling and continuous processimprovement.Coordinate training on new or revised information relating to services, products orprocesses of projectsDevelop rewards and recognition incentives/programs.Assist in forecasting resource requirements and ensure that recruitment campaignsare carried out in a timely manner to ensure that sufficient resources are in place toachieve agreed contact centre service, sales and quality targetsContinually review internal systems, procedures and processes to ensure resourceand operational efficiency, and make appropriate recommendations for any requiredchangesEnsure all customer questions and complaints are resolved in a timely mannerBrainstorm with the team around issues or challenges that may hinder optimumperformance and give recommendations to improve performanceHandle employee related issues. Monitoring attendance, punctuality, and leaveAnalyze data to determine operational trends and provide solutions to increase sales,service and quality levels in order to achieve and exceed targets and KPAsSet up and manage performance measures.Deliver daily, weekly, and monthly reports.Manage operating budgets.Effective client interface, able to effectively deliver on stringent SLAs
Education and Experience:
MatricEnglish language proficiencyMin 3-5 years contact Centre operations management experienceExperience in BPO a strong advantageProven track record in meeting and exceeding deliverables
Key Competencies and Skills:
Excellent communication skillsPersuasivenessPeople management skillsLeadership skillsTenacityNegotiation skillsStress toleranceEffective time management
https://www.ditto.jobs/job/gumtree/648235548?source=gumtree
16h
1
One of is in need of a Customer service Call centre Agent (Outbound) to join them in Hermanstad (Pretoria West) on a month to month contract. Pharmaceutical products wholesaler.
Candidate must reside within close range to Hermanstad.
Looking for an energetic, target call centre agent who is a hunter
Offers a great customer service to clients
Taking order from customers and upselling
Must have a clear criminal record
Top performer - reference checks will be conducted
Excellent English communication
Must be reliable
Great at quality control
Great at timekeeping
Persuasion and negotiation skills
Able to overcome objections easily
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjIzMTI5OTc/c291cmNlPWd1bXRyZWU=&jid=1722972&xid=222312997
16h
1
We could tell our story as an acorn growing into an oak tree. We could tell our story as two friends who started a business in their bedroom that grew into the largest independent short-term insurance broker in South Africa.
Or we could tell a story about a belief and vision to contribute meaningfully into the lives of our clients, our suppliers, our partners, and our staff - because that is why we wake up every single day.
It is simple - if we value what we do, then we will add value our clients and our clients’ will add value to their families and their families will add value to their communities, and those communities will add value to the world.
Understanding the Onboarding and Active Driver process and researching the mission and vision the business has.Contacting and assisting Driver Applicants through the registration process.Clear and concise communication on document requirements and document upload process.Striving to offer a seamless introduction to the Bolt family by utilizing your script and user interface to the best of your ability.Quality check applicant supporting documents i.e. Vehicle Registration, PrDP & Operator DisksDownload supporting documents from the Document Collection SystemImport applicant supporting documents to the correct profile on the Admin systemsIdentify and discard all fraudulent applicantsAssist Drivers to register their profiles in additional cities if requiredFollow up calls with Drivers that are outstanding supporting documentsAble to work shifts 5 days per week (9:00 to 18:00)Able to speak Twi Language fluentlyMust have a valid work permit
Did we spark your interest? Get in touch and let’s talk!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NDUyMTgxNzk/c291cmNlPWd1bXRyZWU=&jid=1262641&xid=545218179
17h
1
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Sales representatives needed for one of the Largest Banks in South Africa.
Full training provided, working on an intermittent/flexi contract.
We are seeking a highly motivated and results-driven Sales Consultant to join our team.
As a Sales Consultant, you will be responsible for promoting and selling long-term insurance products to our clients. This is an exciting opportunity for individuals who are looking to launch a rewarding career in sales within the insurance industry.
Key Responsibilities/Accountabilities:
Marketing Insurance Plans:
Utilize your knowledge of insurance products to effectively market and explain various insurance plans to prospective clients.Identify and assess the insurance needs of clients and provide tailored solutions that meet their specific requirements.
Cross-Selling:
Identify opportunities for cross-selling additional insurance products to existing clients, enhancing their coverage and strengthening their financial security.
Data Management:
Load policies, amendments, and endorsements onto the system promptly and accurately.Ensure data integrity across all systems, guaranteeing the accuracy and reliability of client information.
Client Communication:
Maintain professional and timely correspondence with clients in adherence to company standards.Respond to client inquiries and requests promptly, providing exceptional customer service.
Client Acquisition:
Proactively reach out to potential clients through various channels, including networking, cold calling, and utilizing referrals.Establish and nurture client relationships by building rapport and trust.
Requirements and skills:
Long Term Insurance sales experience Call Centre background 2 - 5 years insurance experience or any cold calling sales experienceRE5 QualificationNQF Level 5 Qualification (120 FAIS Credits) Within DOFA Matric Clear criminal background and ITC
Note: Meeting the above qualifications and requirements is essential to ensure compliance with industry regulations and the ability to effectively perform the duties of the Long-Term Sales Consultant.
Candidates who meet these qualifications and requirements are encouraged to apply for the position and submit their application as outlined in the job posting.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjU3NDUxNTc3P3NvdXJjZT1ndW10cmVl&jid=1712037&xid=2657451577
17h
1
We are looking for a Strategic Partnerships Manager to join Facebook’s Mobile and Connectivity Partnerships team to bring the world closer together. Mobile Partnerships at Facebook is key to our mission to build community and bring the world closer together via connectivity and access. We are looking for a creative thinker to grow our partnerships across the EMEA mobile landscape. This presents a unique opportunity for you to help the incumbent telco companies to develop leading mobile-social experiences, contributing to the success of our family of apps by bringing more people to a faster internet. In this role you will work with leading telco partners across Europe, Middle East and Africa. The projects you will be involved in range from commercially advancing mobile experiences to fixed infrastructure developments. As the face of our brand, you will play a pivotal role in maintaining and improving our reputation in the mobile partner eco-system.
Responsibilities
Your typical scope covers the below items:
Driving our mobile partner strategy to support the continued successSustain, strengthen and expand our existing partnershipsEnable Facebook to achieve our goals through strong mutually beneficial partnershipsSupport new partners through launch process and liaise with FacebookTrack, analyze, and communicate key quantitative metricsBe a trusted contact for Facebooks key mobile application partnersAct as an internal and external advocate for our mobile partners
Minimum Qualifications
We believe to succeed in this role, youll need to following attributes:
Relevant experience working within or with the mobile industry (consulting, VAS or MFS provider)
Creativity - your creativity coupled with in-depth market knowledge enable you to spot opportunities and build out a compelling proposition that offers mutual valueNegotiation - negotiation skills help you navigate complex deals and understand legal language, thus you facilitate meaningful conversations that lead to closing dealsCollaboration - you deliver through other people and teams cross-functionally (XFN) because you work hard to understand their priorities and build relationships. At Facebook your internal partners will include Product, Engineering, Sales, Operations, Finance, Marketing, and LegalProject Management - you have experience with large international (multicultural) projects and are able to deliver on purposeInfluence - you can pitch effectively and appropriately engage the relevant XFN partners to help give life to those brilliant ideasStrategic thinking - define the joined partnership strategy for short , medium and long term success
Preferred Qualifications:
MBAExperience in product managementM...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MDI2MzY1MjQ/c291cmNlPWd1bXRyZWU=&jid=375074&xid=502636524
17h
1
SavedSave
One of our clients are seeking a customer service consultant to join them on a contractual basis.
Requirements:
Previous experience in customer service or call centre.Must be computer literate.Willing to work on an ad-hoc basis.Grade 12 is essential.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjEyNDYyMTM/c291cmNlPWd1bXRyZWU=&jid=1745073&xid=221246213
17h
1
SavedSave
Job Description/Duties:
• To communicate with new and existing clients • Handle follow up and new leads and calls• Taking Photos of vehicles to be loaded onto website• Loading of vehicles onto company website
Minimum Requirements:
• Candidate must fully bilingual• Must have a minimum of 2 Years Call Centre experiencein Dealerships• Good communication/people skills and the ability to adapt working in a high-pressure environment• Ability to adapt working in a high-pressure environment • Computer Literate in Word, Excel, and Office.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjkxMjMyMjUzP3NvdXJjZT1ndW10cmVl&jid=1418167&xid=4291232253
17h
1
SavedSave
Main Purpose of Position:Ensuring established quality standards through continuous evaluation and reporting of employee performance. Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify areas for employee development and training needs.Responsibilities:Validate information captured by the Agents are correct.Validate sales are compliant.Validate all required information were disclosedCustomer Focus;Excellent analytical skills;Good interpersonal skills;Excellent listening skills;Results driven with a focus on quality and customer service;Applicants need to be fluent in the African languagesMatricMinimum 1 year call centre industry experienceFAIS, Compliance or QA related experienceExcellent time management skillsDetail orientationDeadline DriveExcellent Analytical skillsExcellent Listening skills Results driven with a focus on quality and customer service;Applicants need to be fluent in the African languag
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MzU1M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777813&xid=1109_183553
17h
1
SavedSave
To contribute towards the SANBS objective to establish and maintain a safe donor base by supervising Tele Recruiters telephonically contacting current donors, lapsed donors and first time donors to encourage continued or renewed blood donation.
**Key Performance Area**
* Low Risk Blood Supply and Donor Base
* Tele Recruiting Lapsed Donors
* Supervise
**Competencies**
* Analytical Thinking and Attention to Detail
* Assertiveness
* Customer Service Orientation
* Motivating people
* Problem solving
* Drive and Belief in the Cause
* Teamwork
* Practical Execution Management
* Ethical Behaviour
* Communication
* Excellence Orientation
* Decision Making
* Planning, Organising and Monitoring
* Persuasive / Selling Skills
*NOTE:
1. All applications will be considered with reference to SANBS Employment Equity Plan
2. Please consider your application unsuccessful should you not be contacted within three weeks after the closing date*
**Furthermore note that no advertisement may in any way make reference to /or exclude anybody based on race, gender etc.**
**Education:**
* Grade 12.
* Computer literacy.
* Fluency in English.
**Experience and Knowledge requirements:**
* 1 years call centre experience.
* Supervisory experience.
* Administration experience.
* Customer service skills and communication skills
**Education:**
* Grade 12.
* Computer literacy.
* Fluency in English.
**Experience and Knowledge requirements:**
* 1 years call centre experience.
* Supervisory experience.
* Administration experience.
* Customer service skills and communication skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzMTQzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241001&xid=1555_53143
2y
1
SavedSave
Main Purpose of Role: To manage and support QA agents in achieving their required daily, weekly, and monthly performance targets. To take accountability for QA Agents performance through daily monitoring, compilation of reports and providing guidance to the QA Team.Key Performance Areas: Ensuring that QA agents are aware of their daily, weekly, and monthly targetsMonitoring performance and ensuring that targets are met, and calls are correctly passed or failedHaving regularly meetings with the QA Team to allow for the open flow of communicationDeveloping strong team co-operation and clear directionProviding encouragement and support to assist QA agents in achieving performance goalsMonitor regular attendance and late coming by agents and following the correct disciplinary proceduresReview and manage leave applications of QA agents to ensure that the QA Team is not impacted negativelyProviding timeous and accurate reportingRequired Qualification: Grade 12Relevant Call Centre Certificate/ Diploma advantageousRequired Minimum Work Experience: 2 – 3 years’ experience in a Call Centre environment1 years’ experience as Supervisor/ Team Leader role in a Call CentreTechnical and Behavioural Competencies Required: Technical: MS Office skills- intermediate excel skills advantageousReport drafting skillsUnderstanding Call Centre queues and QA metricsKnowledge of best practice within a QA environment Behavioural: Self-drivenPositive and energeticStructured and detail orientatedAble to multi-taskRelationship buildingProactive – capable of identifying and initiating changeResponsiveFocus on implementation and deliveryApproachableAble to work under pressureAttention to detail
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU4MDg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1212473&xid=1108_58088
2y
1
SavedSave
Snr Call Centre Sales Manager Provide leadership over multiple campaigns in rapidly growing BPO operation.The successful candidate should be able to deliver exceptional results, providing differentiation in a highly competitive sector.Min 3-5 years contact Centre operations management experienceExperience in BPO a strong advantageProven track record in meeting and exceeding deliverablesAble to support day and/or night shifts on siteStrong grasp of contact Centre analyticsEffective client interface, able to effectively deliver on stringent SLAsEffective people management skillsSalary negotiable aligned to industry norms and experience.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgyNDE2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1211133&xid=1109_82416
2y
1
SavedSave
Minimum requirements: Matric certificate will be required 5+ Years Experience in an Outbound/Direct Selling Call Centre Environment will be required 2-3 Years in a Managerial role will be requiredValid drivers licence and own transport will be needed Consultant: Tamsyn Best - Dante Personnel Midrand
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzkyMzk2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1238364&xid=1109_92396
2y
1
SavedSave
Minimum Qualifications and Experience Required: Paramedical qualification/Degree in Life Sciences.Post Graduate qualification in Marketing or Communications (preferable).Minimum of 2 years work experience.Preferably at least 1 years experience in a sales, product management, branding or advertising role. Key Performance Areas:Reporting to the Sales Manager: Sales:Develop a sales plan to achieve sales targetsCompile monthly sales reports; monitoring the sales and client analysis.Follow up on sales achieved prior to month end in order to identify clients who have not placed orders.Attend congresses as part of the promotions plan for the company. .Compile quarterly report on activities for presentation at the Quarterly Marketing Meeting.Compile reports on activities when requested for input into the Marketing Department report.Provide client training and education in collaboration with the Information Centre.Identify, coordinate and organise CME opportunities for the Information centre.Identify new sales and promotional opportunities to increase sales and product awareness.Maintain and Enhance Client Relations:Develop a quarterly client call plan.Record clients visits using the CRM system.Receive clients queries and respond to them in conjunction with the Information Centre.Follow up on product or patient - related queries and complaints from the Information Centre.Organise the companys attendance at congresses by booking the congresses and attending to all the necessary details.Respond to clients needs and routes the information to the relevant departments.Product and Market Knowledge:Keep abreast of trends in terms of competitor activities, pricing, therapeutic trends, new products and diseasesProvide feedback from Doctors, Nurses and patients regards to product design and suitability Core Competencies: Sales AbilityClient FocusManaging RelationshipsStrong communication skillsPersonal LeadershipBusiness ImpactLeading and Influencing OthersOrganising and PlanningAnalysisCollaboration
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4Xzc2MjU2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1283602&xid=1108_76256
2y
1
The Role: Contact center Sales Agent 3 month contract Position Hours 8:00 - 18:00 Mondays to Saturdays Main Purpose of Position: The successful applicant will be responsible for meeting and exceeding monthly sales targets through outbound telephonic selling and will be required to actively sell products within a pressurized environment.Main Responsibilities (including but not limited to): Conduct outbound calls and selling productsWill have to be proven closers with ability to convince clientâ??s to accept productAbility to accurately assess customer needs and potential, identify and deal with objections that may ariseBe comfortable with the sales process and show the ability to meet targetsAbility to sell high volumes of policies whilst insuring call of high qualityAbility to handle complaints as well as conflict telephonicallyAttention to detailSkills and Experience: Minimum Requirements: MS Office literateExcellent communication both verbal and writtenComputer literacy in both MS Word Excel Cooperative and empathetic to colleagues and customersRequired Knowledge and Experience: Grade 12 /MatricCredit Criminal Clear2-3 years outbound sales experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3NjI1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1210916&xid=1108_57625
2y
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