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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202437
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
2d
1
SavedSave
Your relevant Tertiary Degree as well as at least 8-10 years post qualification management experience, will enable you to:People:Communicate with all employees, management and other stakeholders.Be part of and contribute to a team of people.Responsibilities:Assist with the implementation of the HR Strategy to:Strengthening the Group Culture.Retain talent i.e. benchmarking, career development and effective recruitment.Drafting, reviewing, updating and administration of company policies and procedures to support the group strategy and the management of the groups human resources. Ensure legal compliance with relevant legislation.Guiding and enabling the HR team to provide HR administration/ transactional (HR Compliance) support to the Group including but not limited to:Provide inputs to payroll,Assist with activities as required with regards to employment equity,Compilation of monthly and quarterly HR reports,General administrative support,Capture all relevant information on HR administrative system,Ensure updated leave record system,Ensure adherence to HR policies and procedures.Conduct annual remuneration benchmarking for all employees and liaise with management with regards to deviations from the benchmark.Develop, implement and maintain recruitment and selection practices that ensure the appointment of the best possible staff in line with Group policies and legislation. The support to the Group should include, but not limited, the following activities:Assist management with job descriptions,Conduct grading and benchmarking activities,Assist management in the interview process ensuring compliance to company policies,Assist management with the internal transfers and promotions,Employee on-boarding, induction and termination,Managing Employment Equity Targets,Assist with workforce planning,Co-ordinating probation management and provide assistance to management.Performance ManagementCoordinating and maintaining the Performance management process,Ensure KPA and KPI alignment with Job Descriptions,Provide Performance management report to management,Ensure that the outcomes of the performance management are incorporated in the Individual Development plans.Skills and Employee DevelopmentPerform an annual skills gap analysis,Develop and implement a skills plan based on the gap analysis,Assist management with probation management,Assist management with the preparation of Individual Development plans and Management Development where applicable,Administration of bursary schemes and graduate programmes and learnerships,Compile and submit regulatory Skills development plans, Compile, submit Annual Training Reports, compile and submit progress and feedback reports and liaise with Inseta and Fasset.Obtain and manage all grant funding processes,Support management in development, implementation, and review succession plans and manage these planes in line with the Individual development plans.Co-ordinate and management of Employee relationsDisciplinary matters
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODM0MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778896&xid=1108_178341
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The following:Qualifications:Post Graduate Degree in Financial Planning with CFP status.RE5.Experience: Min of 5 years experience in the financial services industry.Minimum of 3 years training experience.Minimum of 3 years management experience.Minimum of 3 years experience with internships and INSETA programmes.Thorough understanding of training processes.will enable you to:Duties including but not limited to: Present a framework for training of interns that want to have a career in the financial services industry.Create a curriculum (internship program) to facilitate strategic training based on the organizations goals.Ensure that training materials and programs are current, accurate, and effective.Propose and implement development plans together with HR in terms of IDP of employees.Oversees and supervise the daily activities of trainers and trainees in the Training Academy.Conducts performance evaluations that are timely and constructive.Maintain knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.Identify problems and opportunities such as operational changes or industry developments that training could improve.Researching new training supplies and materials that can enhance the organizations training procedures while providing value to employees.Monitor and evaluate training programs effectiveness and success periodically and report on them.Designing and developing relevant documentation, procedures, and systems to support trainees.Developing productive working relationships with colleagues and clients throughout the financial services environment, both within and outside of the organization.Keep up to date with financial product information.Interns to be placed under the supervision of the training manager at the FSCA to gain experience.Assist in promoting the training program.Research and articles.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzY1MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777176&xid=1108_177650
2d
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SavedSave
Financial Accountant (POS 24064) CenturionR 30 000 to R 35 0000 per monthRequirements:MatricNational Diploma or Degree in Financial Accounting3 to 5 years Accounting ExperienceComputer Literate in MS Office Suites and Sage Evolution and Sage Pastel Payroll (NON- NEGOTIABLE)Full Bookkeeping function on Sage EvolutionComplete Payroll Function (Payroll, Payments, Taxes, Contracts etcFully BilingualResponsibilities:Management of Debtors ClerkDaily capturing and updating of bank reconciliationWeekly petty cash reconciliation, including transfers from branches and cash up from debtors clerkStrict control of Blocking and unblocking of debtors accounts & reconsOversee debtor credit applications and adherence to CGIC rulesChecking of all invoices and credit notesLoading creditor payments Monthly & COD including branchesMonthly creditor reconciliations including all expensesReport and Manage creditor & debtor age analyses weeklyManagement of ALL tax payments due & strictly paid on timeAssisting with annual financial statements / JournalsAccurate compilation and reporting of monthly financial reportComplete ownership of monthly HR / Payroll / Salary PaymentsClosing Date: 31 March 2024
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MzY3OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778314&xid=1109_183678
2d
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SavedSave
Your relevant Tertiary Degree as well as at least 8-10 years post qualification management experience, will enable you to:People:Communicate with all employees, management and other stakeholders.Be part of and contribute to a team of people.Responsibilities:Assist with the implementation of the HR Strategy to:Strengthening the Group Culture.Retain talent i.e. benchmarking, career development and effective recruitment.Drafting, reviewing, updating and administration of company policies and procedures to support the group strategy and the management of the groups human resources. Ensure legal compliance with relevant legislation.Guiding and enabling the HR team to provide HR administration/ transactional (HR Compliance) support to the Group including but not limited to:Provide inputs to payroll,Assist with activities as required with regards to employment equity,Compilation of monthly and quarterly HR reports,General administrative support,Capture all relevant information on HR administrative system,Ensure updated leave record system,Ensure adherence to HR policies and procedures.Conduct annual remuneration benchmarking for all employees and liaise with management with regards to deviations from the benchmark.Develop, implement and maintain recruitment and selection practices that ensure the appointment of the best possible staff in line with Group policies and legislation. The support to the Group should include, but not limited, the following activities:Assist management with job descriptions,Conduct grading and benchmarking activities,Assist management in the interview process ensuring compliance to company policies,Assist management with the internal transfers and promotions,Employee on-boarding, induction and termination,Managing Employment Equity Targets,Assist with workforce planning,Co-ordinating probation management and provide assistance to management.Performance ManagementCoordinating and maintaining the Performance management process,Ensure KPA and KPI alignment with Job Descriptions,Provide Performance management report to management,Ensure that the outcomes of the performance management are incorporated in the Individual Development plans.Skills and Employee DevelopmentPerform an annual skills gap analysis,Develop and implement a skills plan based on the gap analysis,Assist management with probation management,Assist management with the preparation of Individual Development plans and Management Development where applicable,Administration of bursary schemes and graduate programmes and learnerships,Compile and submit regulatory Skills development plans, Compile, submit Annual Training Reports, compile and submit progress and feedback reports and liaise with Inseta and Fasset.Obtain and manage all grant funding processes,Support management in development, implementation, and review succession plans and manage these planes in line with the Individual development plans.Co-ordinate and management of Employee relationsDisciplinary matters
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3Nzk4NF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778156&xid=1108_177984
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
2d
1
Main purpose: To develop and implement the SIUs remuneration strategy and processes while maintaining effective and efficient remuneration administration and management principles.Minimum qualification and experience: NQF Level 8 Honours Degree in HR management or equivalent. SARA accreditation as a Reward Specialist and /or Global Remuneration Professional) GRP) an added advantage. Six to Eight years of proven experience as a Remuneration Specialist, of which, four years must be at a management level.Key performance areas (Include but not limited to): Remuneration analysis. Remuneration structuring. Remuneration coordination. Provide advisory services. Benefits coordination. Budget management. Staff management.Technical skills: Policy development skills. Implementation skills. Research skills. Report writing skills. Presentation skills. Planning and organising skills. Computer literacy in MS Office packages.Required knowledge and Behavioural (include but not limited to): Knowledge of remuneration policies, practices as well as Human Capital strategy, technologies, and systems. Knowledge of relevant legislation (e.g. basic Conditions and Employment Act). Knowledge of Corporate Governance requirements. Sound knowledge of the applicable HR legislation. Agile thinking. Change management. Team Player. Attention to detail. Deadline driven. Collaborative. Customer focused. Work under pressure. Results-oriented. Confidentiality. PLEASE NOTE:The appointment of candidates will be at the Units sole discretion and the Unit reserves the right not to make an appointment.The SIU is an Anti-Corruption Investigating Unit and requires applicants to make a full and frank disclosure in their application form.Fraudulent qualifications or documentation will automatically disqualify candidates.All candidates will be subjected to integrity screening procedures and a favourable end report is essential.Other critical positions may be subjected to vetting procedures after appointments.The SIU does not relocate any candidates on a fixed-term contract.Correspondence will be limited to shortlisted candidates only. Please be advised that applications received mean that processing may take some time. Candidates who have not been contacted within three (3) months of the closing date should consider their applications unsuccessful.POPIA disclaimer: In line with the Protection of Personal Information Act, 4 of 2013 by applying for this position it is accepted that you have consented to your personal information being used and kept to process your application. The SIU will ensure the protection and safeguarding of personal information and all information collected will not be shared with any third parties or be used for purposes other than for the purpose it was intended.The SIU is committed to equality, employment equity and diversity. Preference will be given to persons from designated groups in particular Africans and people with disabilities in line with the SIU Employment E
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzQ4MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777042&xid=1108_177480
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Red Ember is actively recruiting for a Payroll Administrator based in Menlopark, Pretoria.
Suitable candidates must have 3 to 5 years of payroll experience on the Sage (VIP) Premier system.
Key responsibilities:
General monthly payroll for 3 payrollsStatutory paymentsGeneral monthly reportingChecking and Auditing Payrolls, ensuring legislative complianceCalculations, payments, and reconciliation of Payroll tax and Group tax including IRP5Maintain Employee Self Service program and HR PremierProvident Fund, Medical Aid and UIF applicationsManage Company benefit programs
Requirements:
Matric South African CitizenMinimum of 3 years experience in payroll administrationComputer Skills in Microsoft ApplicationsPremier HR ESS
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODI5MjIyNzkxP3NvdXJjZT1ndW10cmVl&jid=568087&xid=2829222791
2d
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Our client is looking for an HR Payroll Administrator to do their full payroll administration duties on salaries and wages.
DUTIES AND RESPONSIBILITIES:
Processing all input data of payroll on SAGE;Clearly understanding the system and administration requirements;Knowing and understanding the company policies for administration and adhere to them;Ensuring that all employees have their files;Ensuring that all limited duration of employment are signed;Ensuring that all core employees have signed a contract of employment as permanent employees;Ensuring that all new employees are having bank accounts and assisting them to open bank accounts if they do not have; Make accurate head counts of employees on SAGE payroll system;Add new employees on SAGE payroll system for the current processing period;Ensure that processing dates on SAGE System are correct;Ensuring that all hours are correctly dated and recorded on SAGE and they are also signed by line manager before payroll;Overseeing that all employees have been paid;Responsible for the SAGE payroll to run smoothly without delays every month;Assist any payroll queries with the payroll manager on time;Print pays-lips on SAGE payroll system and distribute them to line managers for all employees;Conduct audits of wages costs and wages pay out by reconciling monthly costing, checking for duplicates and unallocated wage packets;Ensuring that all annual and sick leaves updated accordingly;Responsible for any changes made on SAGE, medical aid tables received from Medical Aid Scheme;Recommend measures to help protect workers from potentially hazardous work methods, processes, or material;Calculate payroll deductions by accurately using SAGE and process payroll to meet preset requirements;Submit reports on payroll activities for the month;Verify and submit timekeeping information for accurate and efficient payroll processing;Manage payroll data entry and processing for employees to comply with predetermined company guidelines;
REQUIREMENTS:
Proficient in ExcelMust be SAGE Payroll system literateRelevant tertiary qualification (Human Resources, Payroll)MS Office literacy5-10 years experience Must preferably reside Pretoria
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTAwMjQ0ODc5P3NvdXJjZT1ndW10cmVl&jid=1175669&xid=3500244879
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A top Insurance company is looking for excellent candidates in the HR and Payroll Administration Field who are great communicators (written & Verbal) and have exceptional attention to detail.
Requirements
Must have Matric.Must have an HR DiplomaMust have at least 2 years experience HR Administration.Must have 2-3 Years of Payroll Experience
Skills
Problem solvingCommunicationComputer LiteracyDecision Making
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTc4OTU3MDk0P3NvdXJjZT1ndW10cmVl&jid=1684886&xid=2578957094
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Minimum Requirements:
Matric and relevant tertiary qualification3 - 5 years’ specialist recruitment/ talent acquisition experience in a recruitment agency with a proven track record (Not Negotiable)Solid understanding of the recruitment life cycle.Ability to work under pressure and handle conflicting deadlines with a sense of urgencyExcellent hit rateProof of previous placements made360-degree recruitment experience and business developmentMust be competent and proficient in all MS Office packagesStrong business development experienceExcellent communication skillsValid drivers license and own transport
Job Responsibilities:
Providing advice on the career opportunities in the markets we serve, including how to improve a CV.Briefing candidates on suitable roles and preparing them for interviews.Managing the recruitment process, from the initial interview through to the offer being made.Facilitate negotiations between the client and candidate, such as salary and start date, and provide feedback before and after interviews.Conduct reference checks, client visits and cold calling.Maintaining the candidate database and promoting jobs to new and existing candidates.Introducing suitable candidates to new and existing clients.Developing long term relationships with clients by building and understanding of their structure, culture, hiring needs and preferences.Headhunting / executive searchesDesigning and running recruitment campaigns including the creation of advertisements.Managing the recruitment process in full from registering a vacancy to the arrival of the successful placement.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzA4MzM4MDM0P3NvdXJjZT1ndW10cmVl&jid=1319512&xid=3308338034
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The ideal candidate is a detail-oriented team player who will be highly resourceful, and innovative, and possesses a significant amount of knowledge and experience in Business Development, Sales, and Marketing. The candidate should have at least 2 years of solid foundation in the basic principles of business and sales strategies, communication, and time management capabilities to thrive in this role.
Responsibilities
Identify and develop profitable new business opportunities and achieving sales targets.Develop new sales leads and build a database of potential clients.Maintain and grow existing business by cross-selling opportunities.Develop strong client relationships to enhance and increase sales potentialKeep up-to-date sales records for all existing and prospective accounts on company IT systems.Prepare detailed and professional written proposals and quotations where applicableProfessional sales approach is always followed.Ensure that your current customer portfolio is satisfied and that all premiums written are collected within the acceptable parameters (Average Collection rate)Achieve 200 calls per weekComplete accurate and timely sales administration recordsSubmit to the Manager all relevant reports, paperwork, and update on all forward sales activity
Skills:Business Writing skillsNegotiation skillsTelephonic sales & EtiquetteConfident communicator both over the phone and in writingStrong sales approach including negotiating, handling objections, and closing a deal.
ATTRIBUTESActively participate in team meetings and use your market knowledge to: Sell the products effectivelyAbility to work in team orientated environment and contribute in a positive mannerAbility to work independently and self-managedInitiative and professionalism alwaysIntegrity, responsibility, and accountability are to be displayed during all timesAbility to meet deadlines within time constraintsAbility to be effective in a pressurized environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTU5MjgzNTk3P3NvdXJjZT1ndW10cmVl&jid=1345341&xid=2959283597
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Introduction
A well-established global security company based in Centurion, is looking for a Regional Operations Director to join their team. Send your CV to hr5 (at) peopledimension (dot) co (dot) za.
Responsibilities:Responsible for provision of quality contractual and ad-hoc secure solution services to customers within the region, in compliance with legislation, company policies, processes and procedures, to ensure the achievement of budgeted financial targets, satisfied customers, sound business ethics and mitigate risk in the business.
Duties:
Effective management of the regional financial performance
Revenue Growth:• Organic Growth achieved against budget
Gross Margin Improvement:• Direct Labour control / percentage improvement• Direct Other cost reduction / percentage improvement
PBITA (Profit Before Interest, Tax and Amortisation) improvement / budget achievement:• Escalations achieved against budget
Overhead cost control:• Overhead percentage compared with budget• Overhead cost reduction• Number of claims / claim value reduction
Manage the Region’s cash flow:• DSO management• Debt increase beyond 60 days• Bad debt movement into 180 days• Capex spent vs. budget
Effective management of staff with region
Effective Organisation• Regional organisational structure staffed,• Staff turnover analysis, proper allocation of staff to positions and structure.• Set and agree objectives and performance standards with staff, including understanding of policy and procedures Monitor performance and provide feedback.
Staff Development• Succession Planning in place, updated and practiced• Determine training needs for direct reports (in line with training and HR policy).• Arrange for attendance of subordinates at scheduled training interventions and coach staff as needed.
Leadership• Set and maintain acceptable standards of behaviour at work by all subordinate employees, as required by Companys code of conduct and disciplinary code.• Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.• Hold regional management team meetings and communicate to all regional staff through those briefings.
Effective management of operations
Customer Focus• Retention and customer satisfaction ratings improved• Proportion / percentage of contracts lost reduced• Undertake regular and consistent customer visit and assess performance• Monitor customer service levels.
Quality of Se...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzA2MzYxMTAxP3NvdXJjZT1ndW10cmVl&jid=1700142&xid=3706361101
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Overview:
To provide a full function Human Resources service in terms of advice, administration, support, control and coordination of all Human Resources activities on plant level. The position reports to the HR Specialist, and although will be based in Rosslyn, requires travel to Silverton. Experience and exposure to the arbitration process, CCMA preparation and representation, DRC representation and general IR is essential.
Minimum requirements:
National Diploma in Human Resources Management or Industrial/Organisational Psychology. Additional QualificationDegree in Human Resources Management (highly advantageous)Experience in an Automotive Manufacturing environment (highly advantageous)2 – 3 years in a similar function, providing a full range of HR services
Responsibilities:
HR Legislation:
Comply with the relevant HR Legislation (Labour Relations Act, Employment Equity Act, BBBEE Act, Skills Development Act, MIBCO Main Agreement etc.)
Employment Equity:
Scheduling & attending all EE & SD Committee meetings for the plant.Responsible for EE Administration, plant EE files & EE & SD Meeting minutesResponsible for the availability of up to date EE files and documentation for the DoEL inspections.
Recruitment and Selection:
Completion of RJF’s and follow up on the approvals of RJF’s for all vacant positionsTracking of the recruitment process from beginning to end and provide updates to HR Specialist and plant line managementLiaise with the recruitment agencies when the vacancies are placed externally, ensure the recruitment process is tracked and completed from beginning to endAttend and form part of all recruitment interviews and ensure EE representation for all plant based positionsCompile, obtain approval from line management and advertise internal vacanciesEnsure a shortlist of candidates are supplied to line management and recorded on vacancy fileResponsible for the co-ordination and administration of the recruitments process i.e. interview guides, setting up interviews, diarising interview dates and times etc.Responsible for the co-ordination of all relevant verification checks for suitable candidates (i.e. criminal checks, qualifications, references etc.)Request from payroll SPN/WPN’s as requiredEnsure that the recruitment and take on process for Internships and appren...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjU0NzMzOTU5P3NvdXJjZT1ndW10cmVl&jid=1728974&xid=3254733959
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Our client is looking for a vibrant, assertive and enthusiastic candidate to join their team as a HR and Payroll Administrator for a 6 Month Contract.
Job Description
Payroll AdministrationsLeave AdministrationHR Administration
Education
Diploma in HR or relevant qualificationSAGE People (Advantage)VIP Premier
Experience
2-3 Years Payroll Experience2 Years HR Administrations2 Years experience In the Insurance Industry (Advantageous)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTE2OTg4MjE0P3NvdXJjZT1ndW10cmVl&jid=1696232&xid=1116988214
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You will be responsible for leading the development and growth of the research group and ensure the highest quality standards in the group’s outputs. The incumbent may be expected to travel from time to time.
Key Responsibilities:
Provide scientific leadership to staff in the Pavement Design and Construction research group by means of an excellent grasp of the field and by ensuring quality scientific outputs and the professional development and transformation of the group’s scientific capacity.Promote a culture of scientific excellence in terms of both quality and delivery.Drive the strategic vision of the Pavement Design and Construction research group.Contribute to the ongoing development and implementation of strategies to grow the research group.Assist the Impact Area Manager to construct and implement a business plan for the impact area (including strategy, goals, mission, HR, finances).Identify and manage research opportunities in order to secure external contracts.Establish, build, manage and maintain mutually beneficial and credible stakeholder relationships.Ensure financial sustainability of the research group, through active networking, developing and managing client relationships, understanding the client needs and aligning them with internal needs and capability.Conceptualise, lead and deliver on multi-disciplinary and multi-agency projects and programmes in support of pavement design and construction, decision-making and policy development.Draft project proposals, identify tasks and activities to facilitate execution, and allocate appropriate resources.Prepare reports, guidelines or other documents aimed at disseminating the results and outcomes of projects.Manage, motivate and develop the people in the research group and enable their career growth through creation of opportunities.Provide guidance to researchers and mentorship to interns and learners.Direct, drive and measure the performance of the people in the research group.Ensure that the research group is dynamic, and remains innovative, competitive and abreast of trends.Raise personal, team and institutional profiles through publishing original research and presenting at national and international conferences and workshops.Ensure the quality and delivery of projects and publications in the group by means of technical reviews and quality assurance.Ensure impact of the research group’s work.
Key Requirements:
A Masters’ degree in Civil Engineering with at least, 10 years’ experience in at least 5 of the following fields related to road engineering:
Materials design and evaluationStructural designPerformance assessment and modellingVehicle-pavement interactionConstru...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTY2NjQ5NDQ3P3NvdXJjZT1ndW10cmVl&jid=1305810&xid=4166649447
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