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1
Main purpose of the job: To promote and provide HIV Testing Services and support retention in care in line with the 95-95-95 strategyLocation: Wits RHI – Lejweleputswa (Free State) Roving Key performance areas: Support HIV Testing Services in line with the ----- strategy Conduct PCR testing and rapid HIV testing for HIV exposed infants and children as requiredKeep track of PCR collection, results from communication documentation, and capturing in Tier.NetOffer index testing to HIV positive post-natal women and follow up recruited contacts to offer index testing as per guidelines for safe and ethical index testing maintaining patient confidentiality and observing patients’ rights at all timesIdentify and/or conduct HIV testing for TB patients with unknown HIV status in hospitalsSupport Linkage and Retention in HIV and TB Care Follow up PCR positive infants and children to ensure that they have been initiated on ARTFacilitate appointment booking and share lists of TB and HIV patients down referred from hospital to PHC or community services with case managers and data capturersConfirm and update demographic information for patients enrolled in care and share with data captures for updating in Tier.netIdentify and refer complex cases to PSS mentors/senior cliniciansFollow up HIV positive post-natal women after 1 week to ensure they have been seen at the referral PHC facility and referred for tracing (case managers or WHCOBOT Team Leaders)Support distribution of HIVSS and follow up of resultsFollow up with TB patients to ensure that they have been initiated on treatmentFollow up with TB patients not yet on ART to ensure that they have been initiated on ART within the recommended timeframes as per guidelinesFollow up TB patients initiated treatment at a hospital within 7 days to ensure that they have been seen at the referral PHC facilitySource from Data Captures lists of patients due for viral loads and those with no TPT outcomesAudit files and identify patients eligible for TPT and decantingSupport Home ART delivery as part of retention strategy as necessarySupport Viral Load uptake and Viral Load Suppression Obtain viral load duelists from data capturers and work with Case Managers to send reminders to patientsCollect blood samples and ensure that NHLS forms are correctly filled including relevant EGK codesParticipate in VL Blitz activities in/outside facilitiesUse the eLabs system to follow up on results, update on patients records and send for capturing on Tier.NETIdentify, track and trace patients with abnormal viral load results and refer them for clinical and PSS interventionMinimize the waiting time/fast track patients called to the facility for VL collectionReporting and documentation Ensure results are documented as required on all appropriate registers and patient recordsEnsure accurate reporting of dat
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2y
1
Role
Holistically manage a cluster of (6-8) QSR (Quick Service) restaurants through effective leadership and high impact training of management teams. Through our people & service promise, deliver world class customer centric experiences that maximise sales & profit. The Area coach plays a pivotal role for the area performance which is measured by the area balance scorecard. As QSR market leader, the brand standards are a critical component entrusted to area coaches for 100% operational compliance. A substantial part of the area coaches’ day is spent inside restaurant’s conducting structured and tailored restaurant visits with Restaurant General Managers.
Responsibilities :
• Assume a strategic role in estimating future growth capacity
• Identify leadership qualities of teams to grow into management positions
• Develop and continually improve processes to maximise operational efficiency
• Plan and develop strategy for operational management and development
• Drive sales & customer growth through the implementation improved customer satisfaction programs
• Customer complaints resolution (health inspectors, customers and employees, etc.)
• Evaluate performance of Restaurant Managers against established targets, identify and train on opportunities
• Maximize profit through operational excellence and spend smarter initiatives
• Comply to all reporting and control standards and procedures of the company
• Partner with People Capability Coach for designated certification on Teams and Managers
• Partner with Marketing manager for effective implementation of marketing promotions (LSM) to drive sales
Critical Competencies :
• Intermediate to Advanced MS Office skills (Teams, Excel, MS Office, PowerPoint)
• Excellent command of the English language
• Position requires working over some weekends and during festive season
• Strong commercial skills & business acumen
• Strong coaching skills that can achieve results through the team in a collaborative fashion
• Proven analytical ability
• Excellent literacy, numeracy skills
• Strong organisational skills
• Team player
• High personal standards
• Strong communication skills
• Excellent planning and time management
Min Qualification required
• Relevant 3-4 years Tertiary qualification (Diploma or Degree)
Experience required:
• 3 years or greater Management leadership experience, managing multi sites in a similar industry (QSR, Restaurant or Food Retail)
• Commercial background and a proven track record of performance Drivers Licence (Code 8) – for more than 2 years
• Drivers Licence (Code 8) – for more than 2 years
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5mo
1
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Your time is now to be your exceptional best at Old Mutual! Job Description This role is responsible for providing advanced or specialist legal support. It also partakes in actions related to legal risk management, technical training and marketing interventions. The incumbent is individually accountable for achieving results through own efforts over periods of up to 3 months. Role Description: Provides advanced or specialist legal support. Provides technical training on financial planning/ product development/ retirement funds/ client services and administration. Networks with or serves on industry bodies if required. Networks with high-level client base. Provides assistance with semi-legal or contractual documents. Conducts or participates in litigation if required. Writes financial planning circulars. Works on projects. Provides legal opinions/comments on legislation. Contributes to the appropriate management of legal risk within area of responsibility e.g. identifying legal risks. Facilitates mitigating action and may initiate action by training and fixing, specifically where control break occurs or is likely to occur. Conducts legal marketing interventions and generally promotes a better understanding of legal requirements in area of responsibility. Qualifications and Experience required: LLB Degree Post Graduate Diploma in Financial Planning Must have passed CFP Financial Industry Experience The appointment will be made from the designated group in line with the Employment Equity plan of Old Mutual Limited and the specific business unit in question. Skills Education Closing Date 25 May 2022 Old Mutual Limited has adopted a mandatory Covid-19 vaccination policy requiring its workforce to be fully vaccinated against Covid-19 by 1 April 2022. All prospective employees are required to disclose their vaccination certificates or cards as part of the recruitment process. If you have an objection to taking the Covid-19 vaccination, you will be required to produce a negative PCR test (at your own cost) on a weekly basis as an alternative to vaccination. Prospective employees must inform the recruiter of their election prior to start date. Please refer to the Old Mutual policy for further detail. Old Mutual reserves the right to amend this policy from time to time.
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2y
Ads in other locations
1
An Wellness Brand in Johannesburg is looking for a part-time
Social Media Digital Marketing Assistant to assist with creating content, administering content promotion, influencer management, who is an all rounder,
with strong social media platform administration, community management,
Facebook, Tik Tok, Youtube & Google promotion digital marketing,
relationship building, organisational
& administration skills. Job Description:1.
Manage, create & promote digital content on Facebook, Tik Tok,
Instagram, X, Youtube, Telegram & PInterest & other Platforms (approved platform administrators)2. Online Community Management2. Manage Email/ WhatsApp Mailer Campaigns3. Create Short Video Content from Events4. Be a personal assistant, research and perform various admin tasks to the Director5. Liaise with clients, partners and service providers,
network & build & manage relationships 6. Create regular video and photo content on & off-site & manage blogs & web content7. Manage bookings & marketing 8. Manage small events & do marketing
campaigns for small events and various admin tasks.9.manage a practice, customers, service providers, produce reports, produce reports, take minutes, manage
small projects, do online research, use AI, manage small events, Applicants must have the following qualifications & experience:1. Be an approved Facebook, Youtube & Tik Tok Marketer/Promoter2. Experience in sourcing & managing Influencers3. A minimum of 2years of unbroken work experience in digital marketing, customer service & business administration.Applicants must have the following skills:1. Must be able to use Google/Microsoft/Word/PDF/Excel/Youtube/Instagram/Tiktok/ X & other social media platforms2.
Must be creative & experienced in using canva or any other design
platform and creating online content and posters for social media &
managing content3. Must have excellent organisational skills4. Must have excellent written & verbal communication skills4. Must have excellent computer, research and communication skills5 Must have uninterrupted internet to be able to work from home when require6. Must have board based skills set for a start up businessApplicants must have:1. 2yrs of Digital Marketing Promotion & Office administration experience2. A Valid Drivers License3. Own Vehicle/ Transport4. Stable Internet Line to work from home 5. Own Computer/Laptop6. Be willing to travelWORKING HOURS:25Hrs Per Week Remote Work - with 1-2days in office attendance.REMUNERATION: R5000p/mEMAIL CV APPLICATIONS WITH CERTIFICATES & REFERENCES TO: k a t e @ t h e g f r e q u e n c y . c o m
2h
1
Our client is a well-established national Private Tertiary Education institution offering quality and attractive courses to professionals and school leavers alike.
We are looking to recruit an experienced CORPORATE SALES CONSULTANT who will report to the Group
Sales Director and Campus Business Development Manager and collaborate with the National Business Development Manager.
The ideal candidate will be experienced, dedicated, committed, professional and hungry for new business and achieving their set sales targets. RELEVANT SALES EXPERIENCE IN THE SAME FIELD OR SIMILAR IS KEY TO THIS ROLE. The incumbent will be accustomed to working with and have A STRONG NETWORK WITH LOCAL SCHOOLS in the Cape Town region. A strong NEW BUSINESS DEVELOPER with an excellent, proven sales track record along with a keen passion for education and sales is required.
*SALARY: BASIC SALARY OF R12K - R15K + COMMISSION + INCENTIVES *
**
This role is for a mature person aged 28 years and above. Salary between R12 - R15k Negotiable.
*JOB SUMMARY:*
* The role of a sales consultant for the part time programmes and corporate solutions.
* Relationship building
* Researching the market and related products.
* Presenting the product or service in a structured professional way - face to face marketing.
* Solution Selling Generating new business leads and contacts Conversion of new business leads to sales B2C sales involves direct selling to the consumer or end user as well as small medium enterprises (when applicable).
* *
*45 Hours, Full Time, Normal Hours 08:00am to 16:30pm, *
*Saturdays 8:00 to 12:00 as and when needed.*
* *
*DUTIES AND RESPONSIBILITIES:*
* Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
* Cold calling to arrange meetings with potential customers to prospect for new enrollments.
* Responding to incoming email and phone enquiries.
* Acting as a contact between a company and its existing and potential customers.
* Negotiating the terms of an agreement and closing sales.
* Gathering market and customer information.
* Representing the company at trade exhibitions, events and demonstrations.
* Challenging any objections with a view to getting the customer to buy.
* Advising on forthcoming product developments and discussing special promotions.
* Recording sales and order information and reporting to the direct campus manager / sales director and national sales manager or entering figures into a computer system (CRM).
* Reviewing your own sales performance, aiming to meet or exceed targets.
* Gaining a clear understanding of customers needs and requirements.
* Making accurate, rapid cost calculations and providing customers with quotations.
* Attending team meetings and sharing best practice with colleagues.
*PERSONAL QUALITIES & BEHAVIOURAL TRAITS*
*CORE COMPETENCIES:*
* Above average presentation skills
* Building R
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0OTc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242892&xid=1555_54975
2y
1
Brackenfell - This is an exciting opportunity for you to join our dynamic team of Business Analysts at the company. You will be part of delivering business and technology solutions across the company to some of the most recognised South Africa Retail brands and you’ll do it by working on the best of breed of technologies.Our client is proud to be publicly recognised as the largest private sector employer in South Africa and leading employer in Africa. Our client focus on attracting, developing and retaining a loyal and committed workforce, dedicated to the Group’s culture and organisational objectives.The Business Analyst Team Lead is responsible for leading and coaching a team of Business Analysts, to maximise productivity and increase business delivery within the Business Analysis space. This includes the fostering of cross-discipline relationships to constantly review and improve on ways of work. Qualifications:Degree with 5 to 8 years related experience.Advanced BA certification, CBAP, AAC or similarFacilitation or Coaching qualification / experience Experience:5+ years’ experience SAP Merchandise Planning and Sourcing (SAP Master Data, Pricing, Promotions)Previous experience in leading a team including recruitment, resource allocation and people developmentExperience working within all aspects of the Software Development Life Cycle (SDLC).Business Process Management experienceExcellent communication, both written and verbalExcellent relationship management and collaboration skillsGood planning and time management skillsGood business and IT acumenProblem solving and decision makingAbility to influenceOrganising, co-ordinating and directingSelf-starter, with a can-do attitudeCustomer focusedAnalytical thinkingDecision makingResults driven Knowledge and skills:Facilitation or Coaching qualification / experienceBusiness understanding of the broader retail industrySAP experienceAris experienceVery strong BA background.5+ years of SAP Merchandise Planning and Sourcing with hands on experience in the business processes in:Master Data (Articles, Listing, Sites, Vendors, Customers),Pricing (Retail and Purchase Prices)PromotionsImports & Exports (Tariffing, Compliance, Trade Preference, Cost Conditions)Conditions Contracts & Rebates Job objectives:Information Seeking & Analysis Align closely with business and delivery stakeholders around strategic roadmaps.Assist to shape the demand for the specific area.Assist with lean business cases / PAC / Board approvals.Perform high-level analysis activities in the CE cycleEnsures E2E processes are documented, understood & aligned with business and architecture.Solid understanding of E2E for area of responsibility.Have a deep understanding of the value streams within the domain and products they support, to assist in shaping the roadmap for those products.Focus on customer centricity and customer experience throughout all operational processes and value streams and help to create a culture of customer centricity
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2y
1
SavedSave
Surgo (PTY) Ltd. has partnered with one of South Africas fastest-growing pharmaceutical retail groups with operations in South Africa, Botswana and Namibia. The group was founded in 1978 and has its Head Office based in Midrand, Johannesburg.
Our client has since grown to over 200 stores to date, employing over 18 500 full-time and part-time employees and is now looking to recruit a Store Manager to join their team in Beacon Bay, East London.
Do you have what it takes to be a Store Manager?
Job Purpose:
Be responsible for the overall store profitability. Ensure compliance with the brand values of the company in all aspects in store. Management
of key store operating pillars, with includes but not limited to:
• Brand visual strategies, corporate identity, and promotional execution
• Above expectation delivery of customer service
• Operational compliance and execution of all company policies and processes within the store environment
• Training, mentoring, and exercising of leadership over the entire store workforce
Responsibilities:
Financial Management
• Assist with the Budget preparation and maintenance within the store
• Allocate store funds and defining financial objectives
• Maintain statistical and financial records
• Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc. including all cash held on site
• Optimise the stores profitability
• Participate in daily operational and sales activities to achieve customer service and business growth objectives
• Oversee pricing and stock control
• Ensure all expense related items are controlled and managed within budget
• Ensure all expense related stock is adjusted to the correct GL accounts monthly
• Ensure the ordering and monitoring of expense related items within the store Stock and Inventory Management
• Total management of store inventory, including but limited to planning, implementation, investigation and reporting on all store inventory counts
• Manage and ensure the daily ordering of stock and maintain correct stock levels
• Oversee the preparation, coordination and management of stock takes on a Bi-annual basis
• Oversee the management the store shrinkage, stock flow to the floor and consumables expense within store targets
• Analyse and interpret trends to facilitate planning
• Oversee the Investigation of negative GP values in the store and take appropriate actions to identify and rectify controllable errors
• Investigate and verify manual purchases processed against the business unit
• Minimise, investigate, correct, and report on business unit negative stock on hand
• Minimise, investigate, and report on business unit dormant stock
• Analyse dormant stock reports for heads of department to investigate and rectify
• Ensure the physical stock in all storage locations balances with the inventory ledger in SAP
• Daily management of out-of-stock, to ensure maximum stock on the s...Job Reference #: 202387
2d
SavedSave
A vacancy exists
for a Theatre Billings Clerk, reporting to the Pharmacy
Manager and indirectly to the Theatre Unit Manager. the successful incumbent will be required to
assist with billings in other departments, including final billing.
Critical
Outputs
·
Count stock including high valued
stock and document in the theatre stock book – in the absence of theatre stock
controller.
·
Assist with cycle counts, and stock
Takes within the theatre on a regular basis as planned by theatre manager and
pharmacy.
·
In the absence of the theatre stock
controller, check and sign for all incoming stock for correct quantity, correct
stock item and correct cost according to billed to patient.
·
Even though it is
the primary function of the theatre stock controller - Understand the use of
the theatre movement and amendment reports and assist in reducing amendments.
Reconcile the schedule drug
books and make sure this is charged on a daily basis –any discrepancies
must be reported to the theatre manager.Manage stock loss in the
theatre by monitoring items that are not limited to: High value items.Assist with hospital audits
pertaining to the departmental needs.
·
Ensure
charge sheets are kept up to date and changes to be communicated to Pharmacy
Manager.
·
Take appropriate action through
discussions with Unit Manager in improving any process that will allow the
improvement to workflow, reduction of cost and/or improvement to quality,
service, and productivity.
Requirements
Grade 12
(Matric) At least 2 years’ experience
in billing and stock management in a private theatre healthcare settingComputer literate – must be
accurate and pay attention to detailAbility to engage various
stakeholders and must be able to deliver exceptional customer serviceCustomer-oriented with exceptional interpersonal
skillsOrganised, able to multitask and work well under
pressureParticipative and able to work as part of the team.
·
Understanding
of the SAP.
·
Understand
and interpretation the FFS & NHN Tariff Structure
·
Promotion
of a harmonious team effort within department.
·
Maintaining
effective relationships with all internal and external customers,
·
Maintains
patient confidentiality at all times
·
Customer
service excellence
Closing date
Interested
candidates who meet the minimum requirements are invited to apply by forwarding
a comprehensive CV by close of business on 02nd
of May 2024 Recruitment@edengph.co.za
Eden Gardens
Private Hospital is an equal opportunity employer; external candidates will
also be considered. Only shortlisted candidates will be contacted, should you not receive any
communication after 2 weeks of closing date kindly consider your application
as unsuccessful.
1d
1
VACANCY: Product Support Specialist Excavators – Construction MachinesAREA: BoksburgOverview:To ensure specialist support for Construction machinery to clients and to upskill all delegates through effective training.Requirements:· Qualified Mechanic / Hydraulic / Electrical· Engineering qualification will be beneficial· Facilitator certificate will be beneficial· Fit for travel (Yellow Fewer)· Fit for duty· Valid passport· No criminal record· MS Office Suite· Presentation skillsExperience:· Earth moving with electrical and hydraulic· Troubleshooting and Fault Finding· People Management/Supervision· Parts and Product knowledgeDuties and responsibilities:· Assist dealer network with technical enquiries and technical problems with machines to resolve product issues.· Investigate into field information reports to identify notifications of serious problems.· Determine the cause of problems and submit Field Information Reports to factory to assist customer and provide accurate feedback· Receive and inforce service bulletin instructions to ensure compliance.· Provide technical support to customers (verbal and physical) to ensure products operate continuously.· Provide technical support to all external customers and conduct continuous monitoring of service and product quality· Perform any ad-hoc projects on request· Perform regular site visits to advise customer and dealer of possible problems, and increase parts sales· Perform training to delegates on specialized field on predetermined dates· Assess staff on practical training to upskill the workforce and build internal confidence· Provide feedback to training supervisor regarding the progress of mechanics in practical training· Perform health and safety training to ensure a healthy and safe work environment· Conduct training to mechanics on technical report writing to ensure efficient reporting to customers· Assist Warranty Coordinator with technical queries to judge warranty claims· Conduct trend analysis on all warranty claims to identify possible trends in breakdowns· Ensure the Kenkijin philosophy, values, principles and behaviors are promoted and established through the business unit· Perform any reasonable request as requested by any person within the company within a reasonable time
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1d
1
PEP in Metz is looking for a Part-Time Sales Assistant, you could work up to a maximum of 27 hours a week. At PEP we call ourselves Dynamos - we have FUN, work hard, and take ownership of everything we do. We work in teams to create world-class solutions.
Being a Dynamo of PEP means you are dynamic, helpful and believe in making our customers look and feel good. PURPOSE OF POSITION: To be a friendly team player, promoting sales, reducing stock losses, managing stock, serving customers, working on the till, and maintaining a low-cost culture in order to meet business goals.
If you meet the above requirements and are interested in joining the PEP family, please apply on the JOBJACK platform that has partnered with PEP.Responsibility:Increase sales by focusing on exceptional customer service and world-class store standards, maintenance of the store image, presentation of stock, stock management, promotional implementation and correct pricing of products according to our price image guidelines.
Stock loss is minimized by having a healthy store culture and following security measures, stock and cash handling procedures.
Manage a low-cost business according to the companys low-cost culture by driving efficiencies in the store.
Handle cash at the cash register, in accordance with company policy and procedures.
Being part of a dynamic team of Dynamos.
Maintain general health, safety and housekeeping standards.Job Reference #: https://link.jobjack.co.za/?jobId=767b3d33-a287-4b
2d
12
Dear Potential Candidate:
Kindly read the ad in detail until the end, before sending your CV.
Do you want to be a part of a company where staff are being respected and hard work and dedication being noticed and appreciated? We offer a work environment where people can grow and based on their performance and commitment can excel within the company.
We are focussed and dedicated and work hard to ensure we meet our targets, to offer annual increases and performance bonuses. We believe that “hard work pays” and we work hard as a team to achieve our goals. Teamwork is one of our core values and we believe that teamwork helps us to grow together and create a working environment where people look out for each other.
If you are an individual who is serious about your future and personal growth, please look at the current opportunity that we have available to grow our team.
We are looking for an experienced individual to fulfil the role as a Technical Site Manager to join our dynamic Projects team. You will be required to manage installations and the teams on site. We operate in the Electronic Security and Building Systems industry and are well established within the industry.
Our market focus is: Electronic Systems including: Access Control, CCTV & Fire Detection Systems and also Network infrastructure.
We require a minimum of 5 years relevant TECHNICAL & MANAGEMENT experience in the same field, this is a definite pre-requisite. Please DO NOT apply if you do not have any technical back ground in the Security and Electronic building systems industry.
If you are aged between 30 – 45 and looking for a new exciting career opportunity, please send your recently updated detailed CV with a recent colour photo and contactable references.
Minimum pre-requisites:
• Minimum of 5 years technical and site management experience in the same industry
• Experience in building relationships with clients
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy
• Strong planning and organising skills
• Strong interpersonal skills
• Self-managed and self-motivated
• Valid driver’s license
In return for your commitment and dedication we offer:
• a 13th cheque
• Company Vehicle, Cell phone and Laptop
• Pension & disability benefits
• Market related Salary
• Internal & External Product specific training
Please apply by e-mailing a detailed professional CV with references to hr@integratek.co.za
PLEASE NOTE: This position is for Cape Town, our office is located in the Brackenfell area, please DO NOT send your CV if you do not already stay in Cape Town.
Should you not hear from us within 4 weeks, please consider your application unsuccessful. We advertise on a permanent basis to find suitable candidates to expand and grow the company.
Thank you, we look forward to your application
Responsibility:Roles & Responsibilities:
Planning and Project Implementation:
o Ensure proper pre-planning and adjust to the constant changes on site
o Follow the site installation plan of action
o Prepare site for commissioning
o Installation of equipment on site
o Ensure that handover deadlines are met
Site Management:
o Promote safe working practises and ensure safe working conditions
o Manage projects effectively and profitably (Minimize wastage of resources, equipment and cabling)
o Ensure that stock requirements are communicated daily to the stock department
o Ensure accurate commissioning of systems/sites within project budget/time limits
o Ensure high quality level of all installations and workmanship
o Provide supervision of installation team on site
o Ensure effective management of team and resources on site.
o Attend all site meetings
o Correct Technical abilities to complete installations and basic commissioning at a high standard with the focus to get the job done right the first time.
o Ensure that all Vehicles/Tools/Equipment is in working order on site and in your vehicle and that any identified issues are communicated immediately.
Project Admin:
o Detailed capturing of as-built details on site drawings.
o Timeously submit Job Cards for invoicing
o Complete and manage all Health & Safety file requirements on site.
o Detailed daily feedback of active projects.
o Provide email feedback regarding site meetings
o Inform construction supervisor of site delays via email
o Manage telephone and email enquiries in a timely, efficient and professional manner
o Ensure Internal documents are accurate, filed and up to da
o Escalate any unresolved problems or issues of importance to Management
o Ensure that all deadlines are met within the given timeframe
Thank you, we look forward to receive your updated and most recent CV.
2d
1
SavedSave
Building relationships is vital. Your role will be to maximize hotel profitable revenue, ensure day to day procedural operations completion and that guest satisfaction is achieved.
Minimum Qualifications / Experience / Skills
3-5 Years of experience in the hospitality Reservations operationsAbility to effectively communicate with others in English (written and spoken)Proven experience in a Reservations position, ideally within a hospitality environmentGood leadership skills with a hands-on approachAbility to work individually and as part of the TeamSkilled with Microsoft Office software, especially in Excel
Key Roles Responsibilities and Competencies Required
Answer telephone enquiries in a warm friendly tone-mannerAccurately process bookings, cancellations and sending confirmationsAccurately checking availability of required services to avoid overbookingsResponding to bookings from all Online distribution channels and platformsKnowledgeable of Online portals extranets such as Booking.com, Expedia etcEnsure web site booking process is maintained up-to-date and functionalPromote specials on various platforms that is being advertised by the CompanyFollow up Provisionals and ensuring payments are received prior arrivalPreparing and sending 10 Day Weekly Arrivals listing once every weekAdhere to email turnaround timesLiaise within the Team and Properties regarding special requests, dietary requirements or any special needs clients haveBooking of extra services such as Transfers and ToursMaximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolutionEnsures that all Month-end Revenue reports are accurately produced and processedA positive, adaptable and communicative personalityAbility to handle multiple challenging priorities and assignmentsEnsures that budget targets are consistently achieved within the TeamStrong Attention to Detail and Innovation for Results
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MDMzNjkyNz9zb3VyY2U9Z3VtdHJlZQ==&jid=1517929&xid=50336927
2d
1
SavedSave
Building relationships is vital. Your role will be to maximize hotel profitable revenue, ensure day to day procedural operations completion and that guest satisfaction is achieved.
Minimum Qualifications / Experience / Skills
5 Years of experience in the hospitality Reservations operationsAbility to effectively communicate with others in English (written and spoken)Proven experience in a Reservations position, ideally within a hospitality environmentGood leadership skills with a hands-on approachAbility to work individually and as part of the TeamSkilled with Microsoft Office software, especially in Excel
Key Roles Responsibilities and Competencies Required
Answer telephone enquiries in a warm friendly tone-mannerAccurately process bookings, cancellations and sending confirmationsAccurately checking availability of required services to avoid overbookingsResponding to bookings from all Online distribution channels and platformsKnowledgeable of Online portals extranets such as Booking.com, Expedia etcEnsure web site booking process is maintained up-to-date and functionalPromote specials on various platforms that is being advertised by the CompanyFollow up Provisionals and ensuring payments are received prior arrivalPreparing and sending 10 Day Weekly Arrivals listing once every weekAdhere to email turnaround timesLiaise within the Team and Properties regarding special requests, dietary requirements or any special needs clients haveBooking of extra services such as Transfers and ToursMaximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolutionEnsures that all Month-end Revenue reports are accurately produced and processedA positive, adaptable and communicative personalityAbility to handle multiple challenging priorities and assignmentsEnsures that budget targets are consistently achieved within the TeamStrong Attention to Detail and Innovation for Results
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTM0MzI5OTE2P3NvdXJjZT1ndW10cmVl&jid=1295736&xid=4134329916
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Our international Travel client is looking for a “Jack of all trades” within the Travel consultancy position. The successful individual will be tasked with assisting in operational duties and communication with clients on travel information.
Job description:
Understanding and operating company quoting systems and other travel-related programsHave good product knowledge and sound geographical knowledge of Southern and East AfricaTime management: ability to prioritize, plan and meet deadlinesEffective communication – internally as well as externallyBe professional and offer high service levels at all timesAbility to handle pressure and volume – multitaskingEmergency phone dutyDo various quotations for agentsObtain and where possible negotiate ratesEnsure these rates are sent to be loaded in the operating systemUse preferred suppliersEnsure get to visit the preferred suppliers and get to know the productsPut in place and manage provisional bookingsRun all aspects of tours within budgetProduce guide manuals and ensure a smooth operation of the tourEnsure agent’s information and tour information correspondAssist with the handling of complaints by gathering feedback from suppliers, guides, etc.Assist with management and training of junior consultantsBe on constant look out for new venues and activities – advise team & rest of officeTake responsibility for all aspects of tours being runDoing necessary admin in order for the Accounts department to do their part on your toursMeet given targetsAny other reasonable work-related assignments being given to you by you direct, or another managerCreate invoices for agents and keep track of payment of the tourProofreading marketing materials sent by the agent for promotion of the tourDouble check guides booked for the tourRequest sales updates on groups from agents, get the final booking numbers and ensure we have all information to run the tour
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MDM5NTE0Nzc/c291cmNlPWd1bXRyZWU=&jid=1303214&xid=903951477
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At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If youre passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from you!
Our Ideal candidate would have experience with Human Resources functions within the BPO sector, including recruitment, onboarding, training, employee relations, and compliance.
Key Responsibilities:
Recruitment and Staffing:
Collaborate with hiring managers to identify staffing needs and create job descriptions.Source, screen, and interview candidates for senior level positions.Conduct reference checks and background screenings.Manage the end-to-end recruitment process, including offer letters and onboarding.
Onboarding and Training:
Develop and implement onboarding programs for employees.Ensure that new hires have access to necessary resources and tools for success.
Employee Relations:
Address employee inquiries, concerns, and conflicts in a timely and professional manner.Promote a positive and inclusive work environment.
Performance Management:
Implement performance management processes, including setting goals, conducting evaluations, and providing feedback.Recognize and reward exceptional performance.Identify opportunities for coaching and development.
Compliance and Policy Enforcement:
Ensure compliance with HR policies, labor laws, and regulations.Monitor attendance, leave requests, and timekeeping.Investigate and resolve issues related to employee conduct and performance.
Account Management:
Build and maintain strong, long-lasting client relationships.
Qualifications:
Human Resources, business administration qualification, or a related field.1 year experience in HR functions, preferably in a BPO or similar environment.Knowledge of HR policies, labor laws, and best practices.Ability to handle sensitive information with confidentiality.Proficiency (HR)software.Familiarity with BPO operations and the unique HR challenges in this environment is a plus.
Ready to embark on this exciting journey with us? Submit your applications today. We look forward to getting to know you and learning about the unique skills and experiences you can bring to our team.
https://www.ditto.jobs/job/gumtree/3428195136?source=gumtree
2d
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SavedSave
At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If youre passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from you!
Our Ideal candidate would have experience with Human Resources functions within the BPO sector, including recruitment, onboarding, training, employee relations, and compliance.
Key Responsibilities:
Recruitment and Staffing:
Collaborate with hiring managers to identify staffing needs and create job descriptions.Source, screen, and interview candidates for senior level positions.Conduct reference checks and background screenings.Manage the end-to-end recruitment process, including offer letters and onboarding.
Onboarding and Training:
Develop and implement onboarding programs for employees.Ensure that new hires have access to necessary resources and tools for success.
Employee Relations:
Address employee inquiries, concerns, and conflicts in a timely and professional manner.Promote a positive and inclusive work environment.Conduct exit interviews and analyse data to identify areas for improvement.
Performance Management:
Implement performance management processes, including setting goals, conducting evaluations, and providing feedback.Recognize and reward exceptional performance.Identify opportunities for coaching and development.
Compliance and Policy Enforcement:
Ensure compliance with HR policies, labor laws, and regulations.Monitor attendance, leave requests, and timekeeping.Investigate and resolve issues related to employee conduct and performance.
Data Management:
Maintain accurate and organized employee records.Generate HR reports and analyse data to inform decision-making.Keep up-to-date records of training and certifications.
Qualifications:
Human Resources, business administration qualification, or a related field.1 year experience in HR functions, preferably in a BPO or similar environment.Knowledge of HR policies, labor laws, and best practices.Ability to handle sensitive information with confidentiality.Proficiency (HR)software.Familiarity with BPO operations and the unique HR challenges in this environment is a plus.
Ready to embark on this exciting journey with us? Submit your applications today. We look forward to getting to know you and learning about the unique skills and experiences you can bring to our team.
https://www.ditto.jobs/job/gumtree/2872999621?source=gumtree
2d
1
SavedSave
At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If youre passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from you!
Our Ideal candidate would have experience with Human Resources functions within the BPO sector, including recruitment, onboarding, training, employee relations, and compliance.
Key Responsibilities:
Recruitment and Staffing:
Collaborate with hiring managers to identify staffing needs and create job descriptions.Source, screen, and interview candidates for senior level positions.Conduct reference checks and background screenings.Manage the end-to-end recruitment process, including offer letters and onboarding.
Onboarding and Training:
Develop and implement onboarding programs for employees.Ensure that new hires have access to necessary resources and tools for success.
Employee Relations:
Address employee inquiries, concerns, and conflicts in a timely and professional manner.Promote a positive and inclusive work environment.Conduct exit interviews and analyse data to identify areas for improvement.
Performance Management:
Implement performance management processes, including setting goals, conducting evaluations, and providing feedback.Recognize and reward exceptional performance.Identify opportunities for coaching and development.
Compliance and Policy Enforcement:
Ensure compliance with HR policies, labor laws, and regulations.Monitor attendance, leave requests, and timekeeping.Investigate and resolve issues related to employee conduct and performance.
Data Management:
Maintain accurate and organized employee records.Generate HR reports and analyse data to inform decision-making.Keep up-to-date records of training and certifications.
Qualifications:
Human Resources, business administration qualification, or a related field.1 year experience in HR functions, preferably in a BPO or similar environment.Knowledge of HR policies, labor laws, and best practices.Ability to handle sensitive information with confidentiality.Proficiency (HR)software.Familiarity with BPO operations and the unique HR challenges in this environment is a plus.
Ready to embark on this exciting journey with us? Submit your applications today. We look forward to getting to know you and learning about the unique skills and experiences you can bring to our team.
https://www.ditto.jobs/job/gumtree/374371439?source=gumtree
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SavedSave
At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Team Lead in Cape Town, South Africa you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. TTEC has proudly partnered with CallForce to support the launch of our newest global location. CallForce is supporting us by hiring and onboarding our inaugural classes of customer experience professionals. Youll want to get in on the ground floor as many of our early employees in other markets have seen expedited career growth with TTEC.
What You’ll be Doing Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry and gain direct management experience? In this role, you’ll support and motivate your team to make sure they’re on track to meet goals. You’ll work to answer associate’s questions, issues, and customer escalation while ensuring quality customer experience on every call as you’re the first line manager for your team.
You’ll report to the Operations Manager. We’re looking for a leader to Act as one, as you will encourage and motivate you team to resolve issues, accomplish goals and influence their career mobility.
During a Typical Day, You’ll
Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projectsBring your time management and organizational skills to manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your teamMotivate and develop your team with your open, honest manner and high level of integrity in providing feedback and acknowledging a job well done
What You Bring to the Role
Grade 12Continuously promote a performance-driven culture and always work towards reaching for amazingEngage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasksConsistently mentor and inspire othersCustomer focused mindsetComputer savvy
What You Can Expect
Knowledgeable, encouraging, supporting and present leadershipDiverse and community minded organizationCareer-growth and lots of learning opportunities for aspiring mindsAnd yes... all the competitive compensation, performance bonus opportunities, benefits youd expect and maybe a few that would pleasantly surprise you, including a basic salary of R 20 000, plus a R 2 000 medical aid contribution to a Discovery Health plan of your choice and other benefits including provident...
https://www.ditto.jobs/job/gumtree/3891064221?source=gumtree
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Join the exciting world of craft brewing
A leading brewery company known for its exceptional beers and commitment to customer satisfaction. Were seeking dedicated individuals to join our dynamic team as Customer Service Call Centre Representatives in an ad hoc capacity. If youre a beer enthusiast with excellent communication skills and a passion for delivering top-notch customer service, wed love to hear from you!
Position Overview:
As a Customer Service Call Centre Representative, you will be a crucial part of our customer support team, providing exceptional service to our valued customers. In this ad hoc role, you will handle customer inquiries, resolve issues, and assist customers with their queries, primarily via phone calls. This position offers a flexible schedule, making it a great fit for individuals seeking part-time or occasional work.
Key Responsibilities:
Handle incoming customer inquiries and provide prompt and courteous assistance.Address customer concerns and resolve issues effectively and professionally.Provide information about our brewerys products, including beer varieties, promotions, and availability.Maintain accurate records of customer interactions and transactions.Collaborate with team members to ensure a seamless customer experience.
Qualifications:
Excellent communication skills, both verbal and written.Strong customer service orientation with a friendly and patient demeanor.Enthusiasm for beer and a willingness to learn about our products.Ability to work independently and as part of a team.Previous customer service experience is a plus, but not required
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzcwNjcyMDQ4P3NvdXJjZT1ndW10cmVl&jid=1745074&xid=3770672048
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Introduction
A leading company in the Butchery/ Meat Industry is looking for experienced Sales Representative / Employee Brand Representative to join their team.
Duties & Responsibilities
KEY PERFORMANCE AREAS (KPA’S) 1. Customer Relationships
Establish, develop, and maintain positive business and customer relationships.Expedite the resolution of customer problems and complaints to maximize satisfaction.Complete weekly call cycles at relevant retail stores 10 to 15 calls per day.Grow and maintain a customer database by building sound relationships.Continuously seek new opportunities.Present, promote and sell products/services using solid arguments to existing and prospective customers.
2. Sales Targets
Achieve agreed upon sales targets and outcomes within schedule.Coordinate sales effort with team members and other departments.
3. Monthly Reporting
Submit monthly reports (performance and competitors in our landscape).Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
4. Other
Attend meetings as and when required at designated locations – Manager or Customer Meetings.Collaborate with Sales/Merchandisers etc. to drive the business performance.Attend trade shows and marketing events as required.
Desired Experience & Qualification
QUALIFICATIONS
Grade 12 (Matric).Tertiary Qualification (or studying towards) in Business, Marketing Communications, or related field would be advantageous.
EXPERIENCE
Proven work experience (minimum of two year’s) as a Sales Representative.Proven track record of successfully managing customer relationships.Valid driver’s license is mandatory.
KNOWLEDGE REQUIRED
Excellent knowledge of MS Office.Working knowledge of CRM systems.
SKILLS REQUIRED
Relationship management skills and openness to feedback.Ability to create and deliver presentations tailored to the audience needs.Prioritizing, time management and organizational skills.Strong verbal and written communicaiton skills.Ability to work efficiently - on own or as part of a team, in a highly pressurised environment.
Package & Remuneration
Remuneration Package:
Salary package is between R15k and R20k CTC per month;Company Car;Petrol card;Company Cell phone;Laptop.
Interested?
Please send your CV to hr1@peopledimension.co.za.
SUBJECT LINE - Sales Representative / Employee Brand Representa...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDg3MjEzMjk0P3NvdXJjZT1ndW10cmVl&jid=1124212&xid=1487213294
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