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1
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HR Coordinator – Retail Head Office
Position Purpose
Reporting to the HR Director, the HR Coordinator supports and coordinates recruitment and onboarding activities, assists in the administration of training, acts as HR contact for the workforce of the Company, and is responsible for maintaining detailed employee data and records in compliance with government and internal reporting standards. The HR Coordinator will own all HR online tools and be accountable for their effectiveness and ongoing development.
Key Responsibilities
Human Resources
• Coordinate recruitment support activities including drafting job postings, posting opportunities on internal and external recruitment sites, screening CVs, and liaising with candidates as well as with agencies;
• Ensure all of the online tools are managed adequately and kept up to date with the latest information/software;
• Ensure all online tools functionalities are made available to new joiners and that training on such tools is conducted as part of the employment induction process;
• Administration of all new joiner onboarding via the online tools (TalentLMS, Cornerstone, Rewarded, SAGE);
• Address payroll-related queries
• Administer and report on SAGE reports (annual leave, salary, headcount, compensation documents)
• Respond to solicited and unsolicited employment inquiries
• Draft and maintain job descriptions
• Coordinate on-boarding activities for new joiners
• Assist in the development of training and development measures;
• Sign up and maintain employees on the Companys Discovery healthcare plan
• Administer the Companys car fleet including incident management
• Coordinate the completion of organization charts
• Assist in the drafting, management, and administration of policies, programs, and guidelines
• Participate in and drive culture-related initiatives in collaboration with the culture committee
• Support the HR Director in any ad-hoc HR-related issues and participate in special projects as required
Health and Safety
• Responsible for the administration and capturing of safety and compliance checks on facilities (Head Office, Retail boutiques);
• Manage compliance fulfillment and ensure that all regulatory documentation is captured within SAGE and is regularly maintained;
• Ensure that actionable items as outcomes of the risk assessments are processed and recorded;
• Act as a resource to facilitate wellness events, toolbox talks, and office health and safety initiatives (participate as a fire and safety marshal);
• Facilitate and support any training plans, and material produced for distribution and ensure that stakeholders are informed of any changes as and when required;
• Support the H&S responsible for Retail and Head Office by implementing any regulatory and/or OHS Act requirements, including but limited to:
o Purchasing equipment
o Managing suppliers onsite
o Conducting due diligence checks
o Capturing information within the SAGE system
o Managing the administration related to all reporting requirements.
Personal Characteristics
• Excellent interpersonal and communication skills – able to influence and communicate clearly at all levels, and across all departments;
• Proactive attitude and ability to identify project opportunities, propose them, and complete them;
• A methodical and structured approach to tasks;
• Able to set priorities and clear targets;
• Have a client services approach;
• High sensitivity to the confidential nature of the work; and
• Able to grow with the level of responsibilities and with the size and structure of the business.
Requirements:
• Tertiary Education degree or currently studying towards (in pursuit of a Human Resources designation is preferred)
• A minimum of two years of working experience, preferably in a multinational FMCG or Retail environment
• Advanced knowledge of Word, Excel, PowerPoint, and Visio
• Understanding of relevant HR legislation and best practices.
• A high caliber of professional interpersonal skills, with excellent analytical, conceptual, and communication skills (both oral and written)
• Performance-driven, tenacious and goal-orientated
• Strong communication and internal-influencing skills
• Able to set priorities and clear targets
• Well-organized and ideally with project management experience
• Capable of managing numerous projects at once in a high-paced environment
• A high degree of flexibility; and
• Able to grow with the level of responsibilities and with the size and structure of the business.
Salary: RBasic with benefits Consultant Name: Marlene Smith
4mo
1
SavedSave
HR Coordinator – Retail Head Office
Position Purpose
Reporting to the HR Director, the HR Coordinator supports and coordinates recruitment and onboarding activities, assists in the administration of training, acts as HR contact for the workforce of the Company, and is responsible for maintaining detailed employee data and records in compliance with government and internal reporting standards. The HR Coordinator will own all HR online tools and be accountable for their effectiveness and ongoing development.
Key Responsibilities
Human Resources
• Coordinate recruitment support activities including drafting job postings, posting opportunities on internal and external recruitment sites, screening CVs, and liaising with candidates as well as with agencies;
• Ensure all of the online tools are managed adequately and kept up to date with the latest information/software;
• Ensure all online tools functionalities are made available to new joiners and that training on such tools is conducted as part of the employment induction process;
• Administration of all new joiner onboarding via the online tools (TalentLMS, Cornerstone, Rewarded, SAGE);
• Address payroll-related queries
• Administer and report on SAGE reports (annual leave, salary, headcount, compensation documents)
• Respond to solicited and unsolicited employment inquiries
• Draft and maintain job descriptions
• Coordinate on-boarding activities for new joiners
• Assist in the development of training and development measures;
• Sign up and maintain employees on the Companys Discovery healthcare plan
• Administer the Companys car fleet including incident management
• Coordinate the completion of organization charts
• Assist in the drafting, management, and administration of policies, programs, and guidelines
• Participate in and drive culture-related initiatives in collaboration with the culture committee
• Support the HR Director in any ad-hoc HR-related issues and participate in special projects as required
Health and Safety
• Responsible for the administration and capturing of safety and compliance checks on facilities (Head Office, Retail boutiques);
• Manage compliance fulfillment and ensure that all regulatory documentation is captured within SAGE and is regularly maintained;
• Ensure that actionable items as outcomes of the risk assessments are processed and recorded;
• Act as a resource to facilitate wellness events, toolbox talks, and office health and safety initiatives (participate as a fire and safety marshal);
• Facilitate and support any training plans, and material produced for distribution and ensure that stakeholders are informed of any changes as and when required;
• Support the H&S responsible for Retail and Head Office by implementing any regulatory and/or OHS Act requirements, including but limited to:
o Purchasing equipment
o Managing suppliers onsite
o Conducting due diligence checks
o Capturing information within the SAGE system
o Managing the administration related to all reporting requirements.
Personal Characteristics
• Excellent interpersonal and communication skills – able to influence and communicate clearly at all levels, and across all departments;
• Proactive attitude and ability to identify project opportunities, propose them, and complete them;
• A methodical and structured approach to tasks;
• Able to set priorities and clear targets;
• Have a client services approach;
• High sensitivity to the confidential nature of the work; and
• Able to grow with the level of responsibilities and with the size and structure of the business.
Requirements:
• Tertiary Education degree or currently studying towards (in pursuit of a Human Resources designation is preferred)
• A minimum of two years of working experience, preferably in a multinational FMCG or Retail environment
• Advanced knowledge of Word, Excel, PowerPoint, and Visio
• Understanding of relevant HR legislation and best practices.
• A high caliber of professional interpersonal skills, with excellent analytical, conceptual, and communication skills (both oral and written)
• Performance-driven, tenacious and goal-orientated
• Strong communication and internal-influencing skills
• Able to set priorities and clear targets
• Well-organized and ideally with project management experience
• Capable of managing numerous projects at once in a high-paced environment
• A high degree of flexibility; and
• Able to grow with the level of responsibilities and with the size and structure of the business.
Salary: RBasic with benefits Consultant Name: Marlene Smith
4mo
1
SavedSave
HR Coordinator – Retail Head Office
Position Purpose
Reporting to the HR Director, the HR Coordinator supports and coordinates recruitment and onboarding activities, assists in the administration of training, acts as HR contact for the workforce of the Company, and is responsible for maintaining detailed employee data and records in compliance with government and internal reporting standards. The HR Coordinator will own all HR online tools and be accountable for their effectiveness and ongoing development.
Key Responsibilities
Human Resources
• Coordinate recruitment support activities including drafting job postings, posting opportunities on internal and external recruitment sites, screening CVs, and liaising with candidates as well as with agencies;
• Ensure all of the online tools are managed adequately and kept up to date with the latest information/software;
• Ensure all online tools functionalities are made available to new joiners and that training on such tools is conducted as part of the employment induction process;
• Administration of all new joiner onboarding via the online tools (TalentLMS, Cornerstone, Rewarded, SAGE);
• Address payroll-related queries
• Administer and report on SAGE reports (annual leave, salary, headcount, compensation documents)
• Respond to solicited and unsolicited employment inquiries
• Draft and maintain job descriptions
• Coordinate on-boarding activities for new joiners
• Assist in the development of training and development measures;
• Sign up and maintain employees on the Companys Discovery healthcare plan
• Administer the Companys car fleet including incident management
• Coordinate the completion of organization charts
• Assist in the drafting, management, and administration of policies, programs, and guidelines
• Participate in and drive culture-related initiatives in collaboration with the culture committee
• Support the HR Director in any ad-hoc HR-related issues and participate in special projects as required
Health and Safety
• Responsible for the administration and capturing of safety and compliance checks on facilities (Head Office, Retail boutiques);
• Manage compliance fulfillment and ensure that all regulatory documentation is captured within SAGE and is regularly maintained;
• Ensure that actionable items as outcomes of the risk assessments are processed and recorded;
• Act as a resource to facilitate wellness events, toolbox talks, and office health and safety initiatives (participate as a fire and safety marshal);
• Facilitate and support any training plans, and material produced for distribution and ensure that stakeholders are informed of any changes as and when required;
• Support the H&S responsible for Retail and Head Office by implementing any regulatory and/or OHS Act requirements, including but limited to:
o Purchasing equipment
o Managing suppliers onsite
o Conducting due diligence checks
o Capturing information within the SAGE system
o Managing the administration related to all reporting requirements.
Personal Characteristics
• Excellent interpersonal and communication skills – able to influence and communicate clearly at all levels, and across all departments;
• Proactive attitude and ability to identify project opportunities, propose them, and complete them;
• A methodical and structured approach to tasks;
• Able to set priorities and clear targets;
• Have a client services approach;
• High sensitivity to the confidential nature of the work; and
• Able to grow with the level of responsibilities and with the size and structure of the business.
Requirements:
• Tertiary Education degree or currently studying towards (in pursuit of a Human Resources designation is preferred)
• A minimum of two years of working experience, preferably in a multinational FMCG or Retail environment
• Advanced knowledge of Word, Excel, PowerPoint, and Visio
• Understanding of relevant HR legislation and best practices.
• A high caliber of professional interpersonal skills, with excellent analytical, conceptual, and communication skills (both oral and written)
• Performance-driven, tenacious and goal-orientated
• Strong communication and internal-influencing skills
• Able to set priorities and clear targets
• Well-organized and ideally with project management experience
• Capable of managing numerous projects at once in a high-paced environment
• A high degree of flexibility; and
• Able to grow with the level of responsibilities and with the size and structure of the business.
Salary: RBasic with benefits Consultant Name: Marlene Smith
4mo
Ads in other locations
1
Our client based in Cape Town is seeking to appoint a Project Manager / Special Projects & Cruising.If you are friendly, energetic, and a driven individual to complement our clients vibrant office environment. Then this might be the job for you!The candidate should have previous experience with quoting and running cruise ship shore excursions, turn around days and overland packages. The candidate should be confident, self-motivated, independent and be able to handle stressful situations in a professional manner.If you enjoy a good balance between office days and port days this may be the role for you. The position is within our Special Projects and Cruising Division. Key Performance area:Candidate should have a good understanding of shore excursions and know how to manage turn around days for a cruise ship arrival and departures.Must know how to operate and quote shore excursions as well as overland packages.Must know how to manage room and tour allocations meticulously.The candidate would be expected to travel to various ports around South Africa and Namibia during season and manage the operation when a ship is in port.Must be operationally strong and have experience with dispatch at the port.Strong customer service skill.The candidate should be able to manage difficult clients successfully.Attention to detail a requirement for the back-end office administration, invoicing and compiling of quotes for day excursions and packages/overland trips.Must be able to work with tour guides, transport operators, local sites, restaurants, and hotel front desk staff.Must be able to work within a team and independently.Word, Microsoft office and excel essential.Remain calm in stressful situations.Take ownership ensuring all elements are taken care of in a professional and organized manner.Must be able to multitask.Creative thinker that would be able to design new experiences for the cruise ships.Be prepared to work out of office hours as and when required.Strong negotiating skills with both suppliers and clientsConduct themselves professionally and graciously over the phone and email.Fit in with our vibrant company culture.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NjgyNF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1775722&xid=1108_176824
4min
SavedSave
Job Summary : The Project manager will play a crucial role in overseeing, coordinating, and managing the progress and coordination of the projects. Operating from the site location, you will be responsible for ensuring projects are delivered within the defined parameters of time, cost, and quality.
Only successful candidates will be contacted.
Responsibility: Responsibilities :
• Support the development of the client brief and Project Execution Plans, tailoring them to suit the specific requirements of each project.
• Manage full design management and supervise design teams in developing design solutions that meet client expectations and budget.
• Ensure adherence to project documentation, programs, and master budget.
• Produce reports suitable for the relevant stages of projects.
• Deliver projects within the agreed framework of risk, sustainability, and environmental considerations, as set in the client brief, while maintaining focus on time, cost, and quality.
• Monitor and report on building teams progress against the timeframe set out.
• Manage consultant teams to ensure contractor design compliance with the contract.
• Oversee consultant teams to ensure the built product is compliant with the contract.
• Perform other related duties as required, supporting team members across disciplines and the wider division.
Experience / Skills : • Strong report writing and communication skills. • Fluency in both verbal and written English communication. • Relevant technical knowledge and experience. • Proficient user of MS Office and relevant software. • Familiarity with Health & Safety standards. • Excellent resource, planning, and time management skills.
Qualifications : • Minimum of 10 years combined academic and industry experience in engineering, architecture, or construction.
3h
1
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Estimator Civils - Cape Town Civil Estimator - Western CapeMinimum RequirementsNational Diploma/ Degree (Quantity Surveying or Civil Engineering)At least five years’ experience in the estimating function pricing predominantly civil projects .On site experience in the construction industry, particularly on civils projects would be an advantageExperience using CCS essentialKnowledge and SkillsStrong working knowledge of civil, architectural,structural, mechanical and electrical discipline and the capacity to understand unique project requirements.Excellent knowledge of civil engineering construction productivities.Strong analytical skills and the ability to effectively use a variety of estimating, scheduling and reporting software tools.Attention to detail & accuracy.Ability to translate tender specifications into practical understanding.Sound knowledge of standard contract documentation and specifications.Ability to review the tender documentation and identify any potential risks and/or gains.Time management skills.High level of integrity.Main function will be to compile accurate and competitive tenders for civil engineering projects. Applicants should have appropriate experience, with a medium to large construction company.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5ODU1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188554&xid=1266_49855
2y
1
Our client is recruiting for an experienced Team Leader for their Cape Town branch.
Do you believe that every interaction is an opportunity to make the world around us better? As a Team Leader you should always look the part, act the part, and treat your physical environment as a reflection of your legacy and ours.
Are you this person? Apply now!
Job duties (but not limited to):
• Manage a team
• Ensure the team meets their core KPI of Service targets
• Target setting, call-flow management and interval control, drive and encourage individuals and the whole team, through call and utilization times using measurement, targets, reward and recognition, feedback and communication
• Responsible for the day-to-day management of your team, including the monitoring of shift patterns, timekeeping, absence, and overtime
• Coaching and Developing
• Coach, mentor and develop the team
• Foster a culture of continuous improvement by seeking ideas, challenging the status quo, identifying best practice, and reviewing departmental processes
• Establish goals both for the team and for individual employees and conduct regular performance reviews
• Identify and address any training that your team require
• Collaboration
• Actively work with other Team Managers to ensure that all teams are geared towards achieving the success of the campaign
Key Requirements:
• Grade 12 (minimum)
• You must have your own transport
• Must have 2 years as a Sales Team Leader
• Tertiary qualification, courses and studies in management, leadership, sales /marketing or similar (advantageous)
• Have a qualification (or experience) relating to management, finances, marketing or sales
• Insurance and / or contact centre experience will be preferred
• Be active and enjoy a fast-paced environment where they can think on their feet
• Enjoy engaging with team members and peers and building relationships with clients
• Be a team player and motivator
• Love learning, chasing targets, and problem-solving Salary: Market related, based on your level of experience
Working Hours:
• 24/7 rotational shifts environment
• Company transport within 35km ratio of the site Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202242 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you s...Job Reference #: 202242
2d
Key
performance areas
·
Conduct
periodic facility inspections and ensure that all safety hazards and
housekeeping issues are addressed.
·
Implement
SHEQ site induction programme for all employees and visitors.
·
Ensure
compliance to all applicable legislation concerning Occupational Health and
Safety Act.
·
Ensure
that the site critical SHEQ inspections are conducted, maintained, up to date
and filed correctly.
·
Investigate,
manage and ensure that preventive measures are in place for incidents and
accidents.
·
Drive
SHEQ awareness on site using toolbox talks, safety awareness campaigns, and
visual safety management.
·
Ensure
that SHEQ risk assessments and legal appointments are in place, maintained and
filed correctly.
·
Ensure
that all SHEQ filing is up to date and easily retrievable during audits.
·
Compile
monthly safety and sustainability reports for the sites.
·
Assist
in waste management programme on site.
·
Ensure
that documents are managed and controlled correctly per QMS system
requirements.
·
Drive
the non-conformance system on site and ensure that all deviations are closed
timeously.
·
Facilitate
SHEQ Management Reviews for the site.
·
Ensure
that all findings are followed up on, and appropriate corrective action is
taken with sufficient evidence to ensure that finding is closed out.
Qualifications
required
·
Grade 12
·
Diploma/Degree in Safety Management or
equivalent
·
Minimum 3-5 years’ experience in SHEQ
·
DG
experience is advantageous.
·
SAMTRAC/NADSAM or equivalent qualification is
advantageous.
·
License Code 8
1d
1
SavedSave
Skilled and experienced Painting and Waterproofing
Foreman to oversee all aspects of painting and waterproofing projects. Applicants
will take full responsibility for the site, ensuring successful completion
within specified timelines, budgets, and quality standards.
Responsibilities:
Site Management:
·
Take
full responsibility for the site/project from start to finish.
·
Coordinate
and manage all resources, including materials and labour, to ensure project
completion on time.
·
Implement
and enforce safety protocols and regulations on-site.
Client
and Contractor Interaction:
·
Serve
as the primary point of contact for clients and contractors.
·
Address
client inquiries, concerns, and requests promptly and professionally.
·
Attend
contractors site meetings to provide progress updates and address any issues or
changes when required.
Measurement
and Invoicing:
·
Measure
work done accurately to prepare monthly certificates and invoices.
Quality
Control:
·
Maintain
high-quality standards throughout the project.
Cost
Control:
·
Manage
project costs effectively and keep within allowable budgets.
Variation
Management:
·
Identify
scope changes and variations in the project.
Snagging:
·
Manage
and resolve snagging issues promptly to maintain project progress.
·
Conduct
final inspections to ensure all work is completed to satisfaction before
handover.
Requirements:
Minimum
requirement Matric/Grade 12 or equivalentProven
experience as a Painting and Waterproofing Foreman or similar role.Extensive
knowledge of painting and waterproofing techniques, materials, and
equipment.Strong
leadership and communication skills.Ability
to manage multiple tasks and prioritize effectively.Excellent
organizational and problem-solving abilities.Valid
driver license.Stable
track record
This position offers an exciting opportunity for a
proactive and detail-oriented individual.Email your Cv to jobs@constructrecruit.co.za
1d
1
SavedSave
Key Responsibilities & Accountabilities
Managing the day to day running of business-to-business accounts.Speaking to existing clients daily and ensuring they are receiving the best service.Ensuring businesses are utilising the site effectively and that they achieve the best results.Resolving any queries business clients may have using our product either over the phone, email or Live Chat.Advising clients on how to improve their experience and results.Confidently and effectively dealing with initial complaints.Assisting the Sales Team with business client retention and renewals.Conducting Webinar training sessions.Attending client visits and conducting onsite training sessions.Recognising upsell opportunities & forwarding sales leads to the relevant teams.Proactively contacting clients in accordance with the companies SLAs/Client Response PromiseOrganisation of workload to ensure task lists and targets are achieved.Regularly updating traffic light alerts according to account performance.
Personal Requirements
Experience working in a non-scripted environment.You need the ability to think on your feet and be an exceptional communicator.Extremely organised with a high level of attention to detailAbility to multi-task and work as part of a teamBe a team player with confidence, energy, and enthusiasm.Highly motivated with a passion for delivering exceptional business client services.Previous business client service experience in an office environmentPolite Telephone MannerExcellent Literacy and numeracy skillsGood PC skills with the ability to learn new systems quickly.Proven experience of client service excellence
Experience and Qualification
Business to business client services experienceWorking experience in a non-scripted office environmentMust have Matric/Grade 12Clear criminal recordExceptional communication skillsComputer literate - familiar with Microsoft Office
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODI1OTMwMzI2P3NvdXJjZT1ndW10cmVl&jid=1538838&xid=2825930326
2d
1
SavedSave
This person will report to the Team Leader - Sales.
PURPOSE OF THE ROLE: The Sales Agent will be responsible for selling Fibre and Wireless connectivity products primarily to the Residential market. The role also requires actively calling on potential new clients such as pole hosts, residential estates and other communities. An important aspect of the job is maintaining good customer relationships, accurate communication and excellent product knowledge.
Key Performance Areas would include, but are not limited to:
Calling on residential customers in the region to sell the Company’s Fibre and Wireless products, including signing up of pole hosts and residentialAnswering incoming sales calls and processAchieving personal monthly sales objectives and KPIs as set byMaintaining the Company’s customer base via effective account managementGrowing the Company’s customer base via identification of new opportunities and converting those opportunities into newTracking and reporting key personal sales metrics on a dailyMeticulous lead generation and sales pipelineMeticulous management of tickets andConducting desktop feasibility studies and site surveys for customers (Fibre/Wireless).Ensuring strict adherence to all SOPs and other internal processes &Capturing customer information, orders, invoices, compliances and all related information accurately onAttending and assisting with marketing events whereActively communicate of key competitorEmbodying the highest levels of professionalism, integrity, honesty, and adherence to company policies andEffectively following-through of all tasks assigned byAlways portraying the company to stakeholders in a positive
The successful candidate must have the following experience/skills: -
Minimum 2-3 years Sales and Technical experience (Telecoms/IT space).Proven salesOwnership – able to take responsibility, troubleshoot problems and work withAbility to work under pressure and comfortable operating in a fast-changingAble to cultivate trust and credibility and maintain strong workingRelationship buildingGood negotiation and deal closing skills.Excellent communication and presentationSelf-management & time management
Education Requirements:
Grade 12 is required
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDgzMzA2OTM/c291cmNlPWd1bXRyZWU=&jid=1296766&xid=148330693
2d
1
Qualifications required:
Degree or diploma in Engineering / Natural Sciences / Microbiology or equivalent.
Necessary Experience and Industry Accreditation/Knowledge
At least 5 years’ experience in pharmaceutical/ biotech manufacturing industry.At least 1 to 2 years’ experience at junior to Senior Management level.Experience in quality management systems within a cGMP facility.
Key Duties and Responsibilities
Management and mentorship of Senior Validation Scientists, Validation Scientists and Validation Interns.Ensuring that Validation requirements are achieved at the required quality and regulatory levels (Company, SAHPRA, WHO, pharmacopoeia) and within the agreed timeframes.Conduct section planning and execute activities within own scope of accountability.Ensure adequate capacity planning and performance delivery in line with strategic, tactical and operational plans.Role profiling, goal setting and performance management of Validation staff within the section.Review and/or update high level validation and qualification guidance documents, such as VMP, VPs, SOPs.Attend and participate on technical and projects strategic meetings/discussions involving internal and external stakeholders.Assist in execution of routine qualification activities i.e. Equipment / Utility / Facility, Systems, CSV and Data Integrity.Review and approves protocols and reports for all process validation activities based on company standards/guidelines, procedures, andIndustry current practices.Reporting on key operations, critical numbers and key performance indicators that impacts the section’s short, medium- and long-term objectives.Conduct effective and comprehensive costing, budgeting and expense management for own section, taking all overlapping site activities into consideration.Lead own section’s transition into commercial operations and mind-set as well as managing efficiencies, reducing wastage and contributing to overall profitability.Ensure execution of process validation activities including Process Development, Process Validation, Cleaning Validation, Cold Chain and Ongoing Process Verification.Participate in Process Automation and Data Management activities including Data Integrity and CSV.Report timeously on validation progress and status to the Validation Manager.Ensure and or assist system/ equipment owners with identifying maintenance and calibration requirements.Ensure relevant OOS and OOT investigation non-conformances/ deviations, change controls and CAPA’s are initiated and completed.Tracking and expediting the review and sign-off of validation documentation.Writing / guiding the ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzEwMTYzMzQ1P3NvdXJjZT1ndW10cmVl&jid=1295734&xid=3710163345
2d
1
SavedSave
Guest Experience Liaison
LEVEL: Senior Travel Designer
REPORTS TO: Guest Experience Manager
LOCATION: Johannesburg, Cape Town or Nairobi
Primary Purpose
Proudly born and bred in Botswana over 39 years ago, the company remains dedicated to pioneering authentic and sustainable ecotourism in Africa, whilst making a positive impact on conservation, and driving community empowerment.
The ideal candidate will need to be well versed in Guest Relations with excellent communication skills as well as a high aptitude for customer interaction and to understand and pre-empt the overall needs and wants for a guest’s stay. Ability to work well under pressure in a fast-paced environment and be a great team player who thrives in making a guest journey from ordinary to extraordinary.
Brief description of the position:
Create seamless service delivery through regular correspondence with guests during their stay. Delighting them with high attention while focusing on the intricacies of the guests journey.Maintain effective communication with all journey stakeholders to ensure a smooth & friendly service delivery whilst ensuring all requirements are communicated effectively and efficiently.Deal promptly, efficiently, and pleasantly with any queries and resolve guest queries.Operating according to and in compliance with – company standards of operations, company policies and procedures, and company code of conduct.Offer highly personalised guest touch-points which generate significant real and perceived value through strong relationships with trade partners.Have extensive knowledge of all regions we package, attending all training sessions and site inspections where necessary.Analyze guest feedback and provide solutions to ensure continuous improvement towards guest satisfaction and thus positively impacting future travel.
Candidate profile
Qualification: Matric certificate – with maths (minimum standard grade or above)
Tertiary certificate in Travel & Tourism/hospitality.
Experience: Min 5 years’ experience at a Senior level in Reservations.
Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
Computer Literate (Microsoft Office, email, Internet)
Proven English literacy.
Working knowledge of TourPlan and WISH or similar booking/operating system. General destination knowledge on Southern & East Africa.
Personal and work travel experience in Southern and East Africa.
Problem solver and good with guest interaction
Excellent attention to detail.
Skills
Excellent communication skills both written and oral, in English.https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82MzU0NzYxNDE/c291cmNlPWd1bXRyZWU=&jid=1305396&xid=635476141
2d
1
QUALIFICATIONS NEEDED:
Bachelor’s Degree or Diploma in Microbiology / Biotechnology/Engineering/Chemical, Pharmacy or equivalent.
NECESSARY EXPERIENCE & INDUSTRY KNOWLEDGE
At least 5 years’ experience within the pharmaceutical/ biotech/API manufacturing industry.Technical and process knowledge in controls for aseptic manufacturing, inspection, packaging and manufacturing process principles. Understanding of process to manage and coordinate the implementation of changes within a manufacturing facility as a function of the Quality Management System.Understanding of Project management principlesInteraction and understanding of quality role in the dynamic pharmaceutical manufacturing environment. Sound application of risk management and technical report writing.Understanding of Validation & Qualification principles, Quality by design principles.Quality and Regulatory compliance knowledge, i.e. SA GMP, PIC/S and WHO as well as application.
KEY DUTIES & RESPONSIBILITIES OF THE ROLE:
Independently participate in projects and Technical activities as QA SME as defined by QAO Manager Participate in projects and ensure project deliverables delivered as per agreed timelines and quality. Key decision maker on quality aspects of allocated projects.Participate and perform independently as a key component to the wider project team.Where required, participate and drive with other project team members to ensure the delivery of the required key deliverables.Ensure quality by design, risk-based approach and risk assessments conducted and mitigated where appropriate in accordance to project timelines.Ensure Change management, Risk management are incorporated into all allocated projects Ensure projects integrate into the Quality management systemReview and Approval of all operational documents and records in the projects e.g. System and Component Impact Assessments, GMP reviews, Design Qualification, IQ, OQ, PQ, functionality testing, Aseptic Process Validation, Process Validation, Analytical Method Validation, Cold-chain Packaging validation and Cleaning Validation documents, including both Protocols and Reports to ensure compliance with site approaches, cGMP and regulatory agency requirements.Ensure compliance to quality systems is monitoredAssist QA Operations team where SME input is requiredIntroduction and coordination of QMS principles as a key component of cGMP in the design and development of expansion facilities and the associated new technologies.Drive understandin...
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About the Role:
Our client is looking for an experienced Senior Developer that will be responsible for overseeing junior developers on projects; and supporting various development duties. The responsibilities of Senior Developers include writing code, analyzing data, and contributing to the design and implementation of software. The suitable candidate will have team leader responsibilities within the department.
Responsibilities:
Performing coding assignmentsReviewing code work for accuracy and functionalityCreating and implementing design plansAnalyzing code segments regularlyDelegating tasks to team membersKeeping up-to-date with industry trends and technology developmentsManaging a small team of junior developers
Minimum Requirements:
Degree in Computer Science/Information technology or equivalent experience (5+ years)5-7 years’ relevant experience in Software developmentKnowledge and experience with one or more development methodologiesExperience in developing engineering processes
Additional Key Requirements for This Position Include:
Extensive knowledge of software development and its technologiesStrong knowledge of Javascript, Python, and PostqreSQLSolid experience in codingStrong knowledge of user interfacesStrong knowledge of HTML and web frameworksGood with communicationGood time management skillsMust believe in agile methodologies and love collaborationsMust be flexible, with an open mind to find solutions to overcome challengesAbility to multitask while working under pressureTrustworthy, reliable, and responsibleTarget and outcome drivenMethodical approach to work with a ‘can do’ attitudeSelf- Motivated and passionate about motivation within a team
Benefits & Perks Available:
Our client is not your average 9-5 company. They work together and play together and because they really care, they offer plenty of perks too:
Medical Aid company contributions through Discovery Health for main members100% contribution to group risk benefits with Discovery Health (Income Protection and Life Insurance Cover)Study Assistance ProgramsWellness Programs and initiatives
Access to excellent Employee Assistance Programs with 24 hour counselling services available for employees and their family membersHigh end tech - company laptops and equipmentRemote working conditionsTruth coffee and healthy, wholesome on-site cateringReward and recognition ...
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We currently looking a RTA Data Analyst for our site in Cape Town
Description
Utilising Excel to analyse Workflow data to assist with efficiency within the Contact centreRuns and analyses reports with the result of making recommendations for adjusting staffing levels to meet departmental productivity and profitability goalsCompletes root-cause analysis to determine and quantify reasons for planned variance and recommends changes to enhance accuracy and effectivenessResponds to escalated issues and ad-hoc requestsException management on WFM tool along with real time management of all queues.Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position
Qualifications/Education and other skills requirement -
GraduateCall centre experience , RTA role PreferentialBasic understanding of workforce management/Shrinkage/Avaya/WFM tool concepts.Ability to prioritize workload, meet deadlines and perform multiple tasksExcellent communication skillsGood mathematical, Logical and analytical skillsProblem solving attitude and attention to detail.Quick learner, positive attitudeGood excel skillsWFM Tools
Contact person James Knoll
Email - james@abcworldwide.com
Contact number - 074 644 4500
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For supporting our growing business we are looking for a Technical Support Engineer (Solar PV Industry) reporting to our Business Development Manager in Cape Town.
Responsibilities
Active technical and application support of sales staff in the preparation of sales offers in respect of technical and other aspectsTechnical selling, consultation and support of customers and in respect of the company’s Solar PV products and systems in both – commercial and residential marketsTechnical On-Site and telephonic supportRepair and assessment of product in our Service Centre as well as managing of product return processesPreparation of Quotations, Client Follow Up, Product and Stock Consulting and Order Confirmation to ClientsSupport Department Manager when implementing new products and servicesGaining internal knowledge about new products or updates and changes. Internal processing and presentation in the company’s knowledgebase and training of colleaguesWorking close with the Department Manager for setting up and maintain technical presentations, product battle cards, warranty guidelines etc…Commencement of regular technical product and system trainings with clients where new products are introduced or system configurations are shownPreparing Solar PV designs in the company’s design software PV Manager. Commencement of internal and external trainings hereinDrawing of single line diagramsBeing the main contact for warranty and claim handling of products, especially for those where the company is responsible for the first line service
Qualifications
Bachelor’s Degree in Electrical or Mechanical Engineering is preferredKnowledge and experience in the SOLAR field is an assetProduct experience with Victron, SMA, Fronius, GoodWe, SolarMD and BYD is preferredMinimum 2 years technical experience in the SOLAR industryExcellent written and verbal communication skills requiredExcellent Afrikaans and English skillsWillingness to work in a fast-paced, customer facing environmentAbility to organize, prioritize and effectively multi-task daily and meet deadlinesAssertive, confident and clear communicator – via e-mail, phone and face-to-faceProficient with desktop applications such as Windows & Office. ERP System Knowledge is an assetExperience with PV Design Software such as PV Syst, PV Sol etc., is an assetMust have valid state driver’s license
Benefits
Competitive compensationAttractive vacation arrangementsCareer path opportunities for top performers in a growing industry
Should you meet all the requirements ...
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Our client, a nonprofit housing institution established in 2004, offers affordable transitional and communal housing in Johannesburgs inner city and Cape Town - fully accredited by the Social Housing Regulatory Authority (SHRA). They are currently recruiting for a Housing Manager to Join their team based in Cape Town.
Job Purpose:
Rent collection and management of vacancies. Management of client relationships. To oversee the maintenance management of the buildings and the grounds. Management of visiting stakeholders, staff, and service providers.
Responsibilities:
Client Services Management
• Manage vacancy levels in the buildings by assisting prospective tenants, facilitating viewing of vacant units, sourcing new tenants, and conducting information and leasing workshops.
• Manage the rental collection process by distributing rental statements, reviewing arrears reports, following up on tenants in arrears, distributing arrears letters, and implementing credit control procedures
• Manage and facilitate the intake and exit process for new tenants, including welcoming and inducting them, discussing house rules, and completing take-on snag lists with both new and existing tenants while also managing the tenant exit process Service Provider Management
• Review the performance of relevant staff and service providers such as cleaners, maintenance personnel, security, garden services, refuse removal, and MES, by conducting meetings and providing feedback on their performance HR / Staff Management
• Identify, recruit, interview, and select suitable candidates for vacant positions on site; induct, train new staff, and facilitate the probation period process.
• Conduct performance appraisals, derive action plans to improve performance, identify training opportunities, conduct disciplinary processes when required, motivate teams, and hold weekly meetings Maintenance and Security
• Review overall maintenance and security of the building, liaising with the maintenance manager on identified concerns
• Address maintenance requirements reported by tenants by investigating work needed, requesting work orders, attending to minor maintenance, overseeing the in-house maintenance team, and reporting on service provider performance
• Manage the buildings condition by inspecting the premises, identifying concerns, investigating and reporting security or maintenance incidents, and ensuring the cleaning team is well-equipped and trained to maintain cleanliness Administration
• Complete weekly and monthly reports accurately and on time, attend meetings with Internal Influencers.
• Process and send all documentation to the head office Social Climate Management
• Review the social climate in the building, address minor social issues, and refer them to the MES social worker when necessary
• Report any major social issues and encourage tenant participation
• Address tenant behavioral issues promptly, issuing warnings as needed for violations of ...Job Reference #: 202655
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Qualifications Required:
Degree or diploma in Engineering / Natural Sciences / Microbiology or equivalent.
Necessary Experience and Industry Accreditation
At least 5 years’ experience in pharmaceutical/ biotech manufacturing industry.At least 1 to 2 years’ experience at junior to Senior Management level.Experience in quality management systems within a cGMP facility.Good Engineering Practice and understanding of ISPE guide.
Key Duties and Responsibilities
Management and mentorship of Senior Validation Scientists, Validation Scientists and Validation Interns.Ensuring that Validation requirements are achieved at the required quality and regulatory levels (Company, SAHPRA, WHO, pharmacopoeia) and within the agreed timeframes.Conduct section planning and execute activities within own scope of accountability.Ensure adequate capacity planning and performance delivery in line with strategic, tactical and operational plans.Role profiling, goal setting and performance management of Validation staff within the section.Review and/or update high level validation and qualification guidance documents, such as VMP, VPs, SOPs.Attend and participate on technical and projects strategic meetings/discussions involving internal and external stakeholders.Ensure execution of routine qualification activities i.e. Equipment / Utility / Facility, Systems, CSV and Data Integrity.Review and approves protocols and reports for all qualification activities based on company standards/guidelines, procedures, andIndustry current practices.Reporting on key operations, critical numbers and key performance indicators that impacts the section’s short, medium- and long-term objectives.Conduct effective and comprehensive costing, budgeting and expense management for own section, taking all overlapping site activities into consideration.Lead own section’s transition into commercial operations and mind-set as well as managing efficiencies, reducing wastage and contributing to overall profitability.Assist in Process Development activities including Process Validation, Cleaning Validation and Cold Chain.Participate in Process Automation and Data Management activities including Data Integrity and CSV.Ensure execution of qualification processes: FAT, Commissioning, SAT, DQ, CIA, SLIA, IQ, OQ, PQ and PRQ as per defined timelines and cGMP and report timeously on qualification progress and status to the Validation Manager.Ensure and or assist system/ equipment owners with identifying maintenance and calibration requirements.Ensure relevant OOS and OOT investigation non-conformances/ deviations, change controls and CAPA’s are initiated and completed....
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The ideal candidate will need to be well versed in Guest Relations with excellent communication skills as well as a high aptitude for customer interaction and to understand and pre-empt the overall needs and wants for a guest’s stay. Ability to work well under pressure in a fast-paced environment and be a great team player who thrives in making a guest journey from ordinary to extraordinary.
Brief description of the position:\
Create seamless service delivery through regular correspondence with guests during their stay.?Delighting them with high attention while focusing on the intricacies of the guests journey.Maintain effective communication with all journey stakeholders to ensure a smooth & friendly service delivery whilst ensuring all requirements are communicated effectively and efficiently.Deal promptly, efficiently, and pleasantly with any queries and resolve guest queries.Operating according to and in compliance with – company standards of operations, company policies and procedures, and company code of conduct.Offer highly personalised guest touch-points which generate significant real and perceived value through strong relationships with trade partners.Have extensive knowledge of all regions we package, attending all training sessions and site inspections where necessary.Analyze guest feedback and provide solutions to ensure continuous improvement towards guest satisfaction and thus positively impacting future travel.
Candidate profile?
Qualification:
Matric certificate –?with maths?(minimum standard grade or above)??Tertiary certificate in Travel & Tourism/hospitality.??
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Experience:
Min 5 years’ experience at a?Senior?level in Reservations.??Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.?Computer Literate (Microsoft Office, email, Internet)?Proven English literacy.??Working knowledge of?TourPlan?and WISH or similar booking/operating system.?General destination knowledge on Southern & East Africa.??Personal and work travel experience in Southern and East Africa.??Problem solver and good with guest interaction??Excellent attention to detail.??
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Skills:??
Excellent communication skills both written and oral, in English.??Foreign language skills advantageous??Ability to multitask and ensure good time-management?Extremely proactive with an outgoing, charismatic, and approachable character.
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Personal Abilities:????
Creative, organized, and excellent communication skills. Ability to work under ...
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