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1
** Job Opportunity: Receptionist**
** Salary:** R15,000 - R20,000, based on experience
We are based in Cenrury City
** Minimum Requirements:**
- High school diploma or equivalent
- Proven experience as a receptionist or in a similar role
- Excellent communication and interpersonal skills
- Proficiency in microsoft office suite
ability to multitask and prioritize tasks effectively
** Duties And Responsibilities (not limited to):**
- Greet and welcome guests as they arrive at the office
- Answer, screen, and forward incoming phone calls
- Book and manage office appointments
- Ensure reception area is tidy and presentable
- Provide basic and accurate information in person and via phone and email
- Maintain office security by following safety procedures and controlling access via the reception desk
perform other clerical receptionist duties such as filing and keeping stick of office supplies
** How To Apply:**
please send your resume and cover letter to info@globaltalentconnect.co.za
We look forward to welcoming a talented receptionist to our team!
21h
VERIFIED
1
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We are looking for a Financial Advisor who has a client base of their own to join an established financial services company based in the northern suburbs. The successful candidate will be responsible for clients’ Financial Planning, Investment and Retirement Proposals. The role requires the gathering of client information, financial planning analysis, preparing client reports and assisting in managing the client review process.
*Qualifications & requirements:*
* Financial Industry related qualifications.
* Completed at least a financial industry related Diploma (NQF 5 level)
* A degree or Postgraduate Diploma, CFP accreditation would be advantageous
* Regulatory Exam RE 1 / RE 5
* Minimum 4-5-year experience in a Financial Services Environment with focus on Financial Planning & Financial Solutions to Client
* Not working under supervision
* Independent advisor/broker and not tied to 1 Company only
*Responsibilities:*
* Scan client base and target markets for financial planning opportunities.
* Generate leads by identifying appropriate clients/prospects.
* Create interest and secure financial planning meetings with clients.
* Retain existing clients and generate new clients.
* Optimise business profitability by identifying income opportunities and meeting agreed to income
* targets.
* Facilitate requirements for clients and product/service providers.
* Track and report progress of agreed implementation to clients.
* Conduct annual reviews with clients.
*Commission only with a high earning potential*
Company offers:
* Group Life Benefits
* Desk / Internet / Printing facility /Telephone
* Administrative Support
* PI Cover
* Leads
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzgyOTNfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1137061&xid=1555_8293
2y
1
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Purpose of the Job Responsible for greeting members and delivering exceptional customer service assistance. Key Performance Areas include: Answering telephonesCustomer service drivenEfficiently assisting & resolving queriesGreeting & accessing membersProvide members with a positive first impressionResponsible for ensuring reception effectively & efficiently controlledSuperior communication skills Experience and Competencies Required Basic PC literacyDisplay friendly and efficient qualities that reflect the Planet Fitness wayFlexi hours / shiftPossess high level energy levelsPrevious experience within a front desk or welcome desk position is an added advantageHave reliable transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcxMDg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1180421&xid=1109_71085
2y
1
SavedSave
Under general direction, assesses complex situations that involve greatest risk. Provides guidance, manage and coordinate the resolution of Major IT incidents to minimize impact and downtime to the Business.Permanent, Cape Town based roleRole Responsibilities Facilitate the recovery of all P1/P2 incidents with appropriate reporting and notifications to key Stakeholders.Manage persistent incidents from Trend analysis and/or Management escalations.Proactively manage incidents to satisfactory resolution in a timely manner, ensuring minimal business impact, and initiative escalation procedure as appropriate.Understand and appreciate the impact of incidents on the various Clients Business, and/or Business SLAs allowing for prioritization and direction.Manage Post Mortems for all major incidents to a satisfactory conclusion.Continuous improvement of the Major Incident Management Process.Keep Service Desk informed of progress on major incidents and potential workarounds.Represent in Weekly Report Back Meetings with Client.Chair Daily Major Incidents Meeting attended by Third Party Vendor as well as internal Service Support Teams.Daily ReportingWeekly and Monthly Reporting if requiredSchedule, Facilitate and Chair Adhoc task team meetings to ensure that Major/Re-occurring incidents are restored as soon as possible and that the root cause is identified and resolved.Provide input for Monthly MIS Reporting.Member of Change Approval Board and approval of Emergency Changes.Quarterly operation incident reporting as input to the Risk Report.Review the continuous improvement of the Incident Management process.Trending of re-occurring incidents and assist with the implementing of additional controls and/or process improvements.Assist the Service Desk Team Leader with P3 escalations when required.Assist with the implementation of Quality Improvement initiatives at the Service Desk.Additional requirements IT related Degree or Diploma and/or a minimum of 3 years relevant IT experienceITIL Foundation and/or Incident Management Practitioners Certifications (Recommended)3 Years IT ExperienceSome experience in Incident Management role will be advantageousA proven track record of experience in the ITIL disciplinesExperience in working with multiple Service Providers and TechnologiesExcellent understanding of ITIL and ITIL GovernanceKnowledge of one or more of the Clients Business and Systems will be an advantageKnowledge and Skills Profitable UnderwritingClient service (Complaints/queries/investigations/advice)Coaching, training and quality managementReporting and adhoc meetings
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcxODQzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1182539&xid=1109_71843
2y
1
SavedSave
Purpose of the Job Responsible for greeting members and delivering exceptional customer service assistance. Key Performance Areas include: Answering telephonesCustomer service drivenEfficiently assisting & resolving queriesGreeting & accessing membersProvide members with a positive first impressionResponsible for ensuring reception effectively & efficiently controlledSuperior communication skills Experience and Competencies Required Basic PC literacyDisplay friendly and efficient qualities that reflect the Planet Fitness wayFlexi hours / shiftPossess high level energy levelsPrevious experience within a front desk or welcome desk position is an added advantageHave reliable transport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzUyNTY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1130366&xid=1109_52567
2y
1
A leading UK technology and managed services provider is looking for a Junior First Line Analyst to provide end-users end-users with the ability to log tickets and requests, acting as a single point of contact for all Applications, Infrastructure and specific 3rd Party related problems.
A Service Desk operative will assume full responsibility to progress each ticket logged onto the Ticket Management System for any resolver group, irrespective of geography, application or support area, managing by priority and determined by business impact, providing regular end-user updates and ‘realtime’ escalation within any support groups or vendors to ensure visibility of any potential failures to resolve issues to the satisfaction of the end-user.
* Always meet customer expectations
* Communication internally and to customer should be on time.
* Reflected in work logs.
* Proof of consultation with team members when shifts are swapped. Management will assist after this consultation as proved unsuccessful.
* Monitor availability of the team’s time management, being responsible for cover and well being of the Service desk.
Ticket Logging
* To fully understand the client business environment and potential impacts and severities IT related incidents may have to both user and business.
* Accurate logging of all ticket information - ensure full understanding and interpretation of details provided by the end-user.
* To ensure familiarity with client business imperatives, technologies and support processes.
* To ensure acknowledgement of all tickets logged and/or assigned to necessary support groups or associated vendors, within timescales identified within the Service Level Agreement.
* To provide a technical understanding and effective communication to the end-user to assist in resolving any tickets where possible First Time Fixes or even First Line Fixes. This entails:
* Quickly identify, diagnose and troubleshoot
* Identify solutions, through either verbal, front line or Client authorised First Time Fixes
* Ensure correct business severity is identified, based on business impact (GSD Operative to advise user of Impact where necessary) and escalate tickets deemed as high and critical to Client environment, including country, regional and global support management, within agreed timescales
* Accurate identification and assignment to resolver groups.
* Provide ‘proactive’ communication as well as ownership when performance or capacity-related monitoring tools alert to a threshold has breached.
* To provide First Line Support to other clients out of normal UK Business hours where this falls into the current shift rotation.
* Potential overflow logging will be required (secondary analyst to other GSD customers).
Incident Management
* To be fully responsible for progression of each ticket logged on the ticket management system irrespective of End User geography, application or resolver group
Mailbox management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIwOTc0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1175390&xid=1555_20974
2y
1
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We are growing our awesome team and if you feel like you can add value and help building amazing logistics and inventory control solutions and have the drive to create and design innovative solutions and products, then this position is for you!
We are looking to add a passionate individual that enjoys problem-solving and assisting clients with solutions that make their operations run smoother and ensure tickets are resolved within the agreed SLA timelines.
*You’ll spend time on the following:*
* Assist our partners and users with responding to tickets
* Training partners and users to help prevent further operational support tickets
* Assist the developers with technical support and testing
* Meet agreed SLAs with regards to response and overall resolution times
* Identify common issues and propose solutions to proactively prevent further occurrences
* Design alerts and reporting to assist with future ticketing and to create proactive solutions
* Technical/help-desk support
* Good communication skills, both written and vocal
* Ticketing systems like Jira, Freshdesk or similar
* SQL experience for investigations
* Hardware support and troubleshooting (Microsoft Windows based)
* Logistics and supply chain knowledge
*The ideal candidate will be someone that:*
* Is self-motivated
* Has an attention to detail
* Can work under-pressure
* Enjoys problem-solving
* Enjoys learning
* Has a passion for technology
* Good investigation skills
* Logical thinker
* Good interpersonal skills
* Has the ability to exercise patience
*Bonus points if …*
* you have experience with the AdOr Warehouse Management System
* experience in logistics would be great
* Technical/help-desk support
* Good communication skills, both written and vocal
* Ticketing systems like Jira, Freshdesk or similar
* SQL experience for investigations
* Hardware support and troubleshooting (Microsoft Windows based)
* Logistics and supply chain knowledge
*The ideal candidate will be someone that:*
* Is self-motivated
* Has an attention to detail
* Can work under-pressure
* Enjoys problem-solving
* Enjoys learning
* Has a passion for technology
* Good investigation skills
* Logical thinker
* Good interpersonal skills
* Has the ability to exercise patience
*Bonus points if …*
* you have experience with the AdOr Warehouse Management System
* experience in logistics would be great
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzExMzYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1143950&xid=1555_11360
2y
1
DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business.
ENVIRONMENT:
A service provider of Quality Certification and Cold Chain Management seeks a solutions-driven Application Support Specialist for its ICT division who has the strong ability to present and explain technical information to diverse audiences in a simple way to transfer understanding. The ideal candidate will require a solid understanding of software technologies, experience with ITIL Frameworks, dealing with service providers, Report Writing and troubleshooting skills to resolve problems within agreed SLAs. *Please note this is a Fixed-Term 3-Year Contract.*
DUTIES:
* Provide input and support in compiling technical application requirements.
* Translate business unit needs and functional requirements (as provided by Business Analyst) into technical application requirements.
* Communicate technical application requirements to Developer/s (Vendor)/ BA.
* Create Requests for Change (RFC) for all changes implemented or requested.
* *Ad hoc User Acceptance Testing:*
* Develop and assist to create Test Plans and associated use cases.
* Conduct testing against test plan and producing documented test results.
* Coordinate User Acceptance Testing with end-user group and development (vendors).
* Continually look for process improvement areas within applications to automate process or improve efficiency.
* Coordinate Re-testing where required.
* Document all configurations and/or corrective changes.
* Transfer skills to other staff and Develop training content for end-users.
* Provide training on application -testing and -implementation for end-users (Internal and External stakeholders).
* *Provide application support to end-user:*
* Adhere to support policies, processes and business SLAs.
* Ensure ITIL processes are followed.
* Develop and maintain support processes.
* Use of ICT tools, e.g., Service Desk for all support calls.
* Resolve incidents on incident management system/ log and monitor calls in ticket tracking system.
* Provide end-users (external and internal) with telephonic or on-site assistance in problem determination and resolution within defined SLA’s.
* Provide guidance to users on processes.
* Participate in standby as per agreed upon standby roster.
* *Create and maintain application support documentation:*
* Create support scripts.
* Create Requests for Change (RFC) for all changes implemented or requested.
* Troubleshooting and bug-fixing; conduct root-cause analysis and ensure corrective actions implemented.
* Escalate any unresolved support issues through relevant channels.
* Manage permanent fixes for issues/problems.
* Constantly evaluate and make recommendations for improvements to support ICT and business.
* Document control.
* Document and file all functional requirements, technical specifications; test cases, test results, imp
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzYwMzYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1248778&xid=1555_60360
2y
SavedSave
Front house receptionist needed for busy panelshop.
Duties will be general office work
Answering phones
Filing
Make appoinments
Open jobcards
Assist walking clients
Must have at least 3 YEARS experience in the same work environment, OR some experience. Previous panelshop experience will count as an advantage.
Must be computer literate. Tms outlook. Internet
Must be able to work under pressure.
Please forward detail cv with a recent photo and expected salary to Info@panelcraft.co.za
Preferably ages 25 tot 35
Do not copy ad due to popi act any replies received outside of gumtree wil not be looked at.
6d
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