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A Transport Coordinator is needed to join our clients team in the logistics and transport solutions industry. If you are knowledgeable about intermodal transportation, including carrier costs, industry shipping procedures, goods, and services, then we want to hear from you. Apply today!
Requirements:
Grade 12/Matric with Mathematics and accounting as subject
Diploma in Shipping, Clearing and Freight Forwarding, Distribution and Logistics Business Management or related field.
1- 2 years Intermodal experience in the transportation industry.
Excellent negotiation skills.
Strong knowledge of South African geography.
Proficient in Microsoft Office.
Working knowledge of Transportation Management Software
Dedicated commitment to providing superior, timely, internal, and external customer service.
Highly organized with the ability to multi-task and prioritize.
Strong problem-solving and decision-making skills in a team environment.
Responsibilities:
Meet and exceed customer requirements at every stage of the order fulfillment process.
Analyse load information from the customer in order to determine and verify the appropriate routes and rates.
Source equipment based on the most cost-effective routings to satisfy customer requirements, working within the parameters and guidelines related to profitability and rates.
Coordinate pricing and equipment capacity to secure equipment options and power.
Ensure the system contains complete and accurate details of the order.
Notify the customer of any potential delays or problems pertaining to the order.
Resolve any issues with the loads as they arise.
Remain in contact with the customer throughout the duration of an order.
Build carrier relationships.
Communicate drayman changes to the Pricing department, ensuring the best carrier match to customer requirements.
Manage the pick-up to ensure customer and carrier requirements are met.
Obtain paperwork (bill of lading, customs documents) for movement.
Prepare and transmit rail instructions for movement, keeping abreast of changing rail requirements.
Coordinate load status for higher volume customers with the Tracing Team.
Reschedule deliveries and resolve issues if required.
Trace and monitor shipments to ensure on-time performance to customers.
Communicate tracing information (ETA and appointment) to the customer.
To apply, please send your CV to liza-nelle@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance
SECTOR: Logistics, Warehouse and Freight
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004743/LN&source=gumtree
1h
1
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Our client is seeking an experienced Transport Coordinator to join their team in the logistics and transport solutions industry.
Requirements:
Grade 12/Matric with Mathematics and accounting as subject
Diploma in Shipping, Clearing and Freight Forwarding, Distribution and Logistics Business Management or related field.
1- 2 years Intermodal experience in the transportation industry.
Excellent negotiation skills.
Strong knowledge of South African geography.
Proficient in Microsoft Office.
Working knowledge of Transportation Management Software
Dedicated commitment to providing superior, timely, internal, and external customer service.
Highly organized with the ability to multi-task and prioritize.
Strong problem-solving and decision-making skills in a team environment.
Responsibilities:
Meet and exceed customer requirements at every stage of the order fulfillment process.
Analyse load information from the customer in order to determine and verify the appropriate routes and rates.
Source equipment based on the most cost-effective routings to satisfy customer requirements, working within the parameters and guidelines related to profitability and rates.
Coordinate pricing and equipment capacity to secure equipment options and power.
Ensure the system contains complete and accurate details of the order.
Notify the customer of any potential delays or problems pertaining to the order.
Resolve any issues with the loads as they arise.
Remain in contact with the customer throughout the duration of an order.
Build carrier relationships.
Communicate drayman changes to the Pricing department, ensuring the best carrier match to customer requirements.
Manage the pick-up to ensure customer and carrier requirements are met.
Obtain paperwork (bill of lading, customs documents) for movement.
Prepare and transmit rail instructions for movement, keeping abreast of changing rail requirements.
Coordinate load status for higher volume customers with the Tracing Team.
Reschedule deliveries and resolve issues if required.
Trace and monitor shipments to ensure on-time performance to customers.
Communicate tracing information (ETA and appointment) to the customer.
To apply, please send your CV to hannah@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Logistics, Warehouse and Freight
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004744/H&source=gumtree
1h
1
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Our client based in Cape Town is regarded as one of the biggest suppliers of products, components, parts, and equipment to the South African automotive market. They are currently in the market for an experienced counter-part salesman to join their branch in Paarl. The counter-part salesman will be the key point of contact for the customers, new and existing, relating to product, specifications, quotations and order intakes, delivery and / or any other related enquiry and queries.
Requirements:
Grade 12 / Matric
3-5 yearsâ?? experience in the automotive industry and within a similar role.
Proficient in all Microsoft Office applications as well as CRM software.
MUST BE FULLY VACCINATED
Duties:
Greeting customers and taking orders. -Processing payments.
Assisting customers with queries and providing solutions quickly.
Possessing excellent product knowledge to inform and increase sales.
Following up on orders to prevent delay and frustration.
Updating the product inventory.
Cleaning the customer area during quiet times to ensure a neat appearance.
Ensuring that each customer leaves the store satisfied
Please send your CV to natasha@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
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Persona staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.Â
SECTOR: Automotive
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004696/N&source=gumtree
2h
12
Dear Potential Candidate:
Kindly read the ad in detail until the end, before sending your CV.
Do you want to be a part of a company where staff are being respected and hard work and dedication being noticed and appreciated? We offer a work environment where people can grow and based on their performance and commitment can excel within the company.
We are focussed and dedicated and work hard to ensure we meet our targets, to offer annual increases and performance bonuses. We believe that “hard work pays” and we work hard as a team to achieve our goals. Teamwork is one of our core values and we believe that teamwork helps us to grow together and create a working environment where people look out for each other.
If you are an individual who is serious about your future and personal growth, please look at the current opportunity that we have available to grow our team.
We are looking for an experienced individual to fulfil the role as a Technical Site Manager to join our dynamic Projects team. You will be required to manage installations and the teams on site. We operate in the Electronic Security and Building Systems industry and are well established within the industry.
Our market focus is: Electronic Systems including: Access Control, CCTV & Fire Detection Systems and also Network infrastructure.
We require a minimum of 5 years relevant TECHNICAL & MANAGEMENT experience in the same field, this is a definite pre-requisite. Please DO NOT apply if you do not have any technical back ground in the Security and Electronic building systems industry.
If you are aged between 30 – 45 and looking for a new exciting career opportunity, please send your recently updated detailed CV with a recent colour photo and contactable references.
Minimum pre-requisites:
• Minimum of 5 years technical and site management experience in the same industry
• Experience in building relationships with clients
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy
• Strong planning and organising skills
• Strong interpersonal skills
• Self-managed and self-motivated
• Valid driver’s license
In return for your commitment and dedication we offer:
• a 13th cheque
• Company Vehicle, Cell phone and Laptop
• Pension & disability benefits
• Market related Salary
• Internal & External Product specific training
Please apply by e-mailing a detailed professional CV with references to hr@integratek.co.za
PLEASE NOTE: This position is for Cape Town, our office is located in the Brackenfell area, please DO NOT send your CV if you do not already stay in Cape Town.
Should you not hear from us within 4 weeks, please consider your application unsuccessful. We advertise on a permanent basis to find suitable candidates to expand and grow the company.
Thank you, we look forward to your application
Responsibility:Roles & Responsibilities:
Planning and Project Implementation:
o Ensure proper pre-planning and adjust to the constant changes on site
o Follow the site installation plan of action
o Prepare site for commissioning
o Installation of equipment on site
o Ensure that handover deadlines are met
Site Management:
o Promote safe working practises and ensure safe working conditions
o Manage projects effectively and profitably (Minimize wastage of resources, equipment and cabling)
o Ensure that stock requirements are communicated daily to the stock department
o Ensure accurate commissioning of systems/sites within project budget/time limits
o Ensure high quality level of all installations and workmanship
o Provide supervision of installation team on site
o Ensure effective management of team and resources on site.
o Attend all site meetings
o Correct Technical abilities to complete installations and basic commissioning at a high standard with the focus to get the job done right the first time.
o Ensure that all Vehicles/Tools/Equipment is in working order on site and in your vehicle and that any identified issues are communicated immediately.
Project Admin:
o Detailed capturing of as-built details on site drawings.
o Timeously submit Job Cards for invoicing
o Complete and manage all Health & Safety file requirements on site.
o Detailed daily feedback of active projects.
o Provide email feedback regarding site meetings
o Inform construction supervisor of site delays via email
o Manage telephone and email enquiries in a timely, efficient and professional manner
o Ensure Internal documents are accurate, filed and up to da
o Escalate any unresolved problems or issues of importance to Management
o Ensure that all deadlines are met within the given timeframe
Thank you, we look forward to receive your updated and most recent CV.
3d
1
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Do you want to build exceptional robust frontends for a range of applications across desktop, tablet and mobile devices that make the lives of customers easier?In this role you will be utilising the latest technologies around like React and Typescript to bring an inspired UI experience to the world-class backend systems. Analyse and design new features timeously in a variety of cutting-edge toolsDon’t delay apply today.Requirements: Degree in IT/computer science4+ years’ of experienceExperience building products using on React, Express, Node and DockerStrong knowledge of HTML5, CSS3, ES6 and Webpack.Knowledge of computer science fundamentals in object-oriented design, data structures and algorithms are a necessity Responsibilities: Write and maintain robust code that follow industry best practicesHave exposure to the full stack, writing unit, integration and acceptance tests for all componentsWrite build and deployment automation scripts for CI pipelinesImprove and optimize the performance of existing systemsWork with others to troubleshoot and root-cause errorsHelp us grow by mentoring other developersDrive innovation and improvement in the tech stackReference Number for this position is GZ 54165. This is a permanent position based in Cape Town offering a cost to company salary negotiable on experience and ability. Email Garth on garth@e-merge.co.za or alternatively call him on 011 463 3633 to discuss this and other opportunities that you may be seeking.E-Merge IT recruitment is a specialist niche recruitment agency with a wide range of positions available. We offer our technical skilled candidates’ options so that we can successfully place the right developers with the top companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MzkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1215042&xid=1320_14392
2y
1
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As a Documentation Controller, you will be responsible for accurately completing the required documentation needed per shipment as per the Consignees instruction within the required timeframes. This role offers an exciting opportunity to work in a fast-paced environment and contribute to the success of the company.
Requirements
:Grade 12/Matric.
Diploma in Logistics or Supply Chain Management or equivalent (desirable).
A minimum of 2 years’ experience in Freight Forwarding and Logistics experience (Preferably export related)
Resilient with the ability to work under pressure and meet daily, weekly, and monthly deadlines.
After-hours availability is essential.
Experience in working on Google Workspace / Excel / Inttra.
Strong organisational and communication skills
Ability to work with multiple key stakeholders both internal and external in a dynamic industry-changing environment.
Responsibilities
:Accurately capture consignee instructions on the required system.
Ensure that final file covers are received from the Operations team before vessel sailing.
Minimum annual volume of 600 containers complexity dependent.
Ensure that shipping instructions are submitted to the shipping lines as per the deadlines.
Prepare, process, and submit PPECB’s, Phyto’s, Certificate of Origins, Cargo Dues, Eur 1’s, Form A’s within the required timeframes.( In accordance with required legislation).
Ensure that clients update the shippers, contacts, and instructions on the systems and assist clients where required.
Ensure that completed documents are available on required systems.
Ensure that systems are updated and accurate at all times.
Note additional comments on the systems. E.g costs / delays
Complete additional invoice information/comments/requests or form 7s within 30 days of vessel departure.
Inform Management of any documentation or client-related problems.
Flag the necessary matters with the relevant departments.
Liaise with clients to ensure all required documents and information are received to process documents accordingly for the clients’ shipments.
Interact and communicate with third-party service providers.
Complete documentation processes for clients by managing expectations concerning queries.
To apply, please send your CV to craig@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy
SECTOR: Logistics, Warehouse and Freight
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004739/CS&source=gumtree
1d
SavedSave
We are looking for a Supply and Demand Planner to join our dynamic team. Responsibilities:1. Develop and maintain demand forecasts based on historical data, market trends, and input from sales and marketing teams.2. Collaborate with sales, marketing, and production teams to gather relevant information and incorporate it into demand forecasts.3. Analyze demand patterns, seasonality, and other factors to anticipate changes in demand and adjust inventory levels accordingly.4. Create and maintain inventory replenishment plans to ensure adequate stock levels while minimizing excess inventory and stockouts.5. Monitor inventory levels and work closely with suppliers to ensure timely delivery of raw materials and components.6. Identify and resolve supply chain issues, such as production delays, transportation disruptions, or supplier shortages, to minimize impact on operations.7. Utilize inventory management software and other tools to track inventory levels, monitor performance metrics, and generate reports for management review.8. Collaborate with cross-functional teams to optimize supply chain processes, improve forecasting accuracy, and reduce lead times.9. Stay informed about industry trends, market dynamics, and regulatory changes that may impact demand or supply chain operations.10. Continuously evaluate and refine supply chain strategies to enhance efficiency, reduce costs, and improve customer satisfaction.Qualifications:1. Bachelor's degree in supply chain management, operations research, business administration, or a related field.2. Proven experience in supply chain planning, demand forecasting, or inventory management, preferably in a manufacturing environment.3. Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.4. Excellent communication and collaboration skills with the ability to work effectively with cross-functional teams.5. Proficiency in inventory management software, ERP systems, and Microsoft Excel.6. Detail-oriented with strong organizational and time management skills.7. Ability to thrive in a fast-paced environment and adapt to changing priorities.8. Knowledge of lean manufacturing principles and continuous improvement methodologies is a plus.Joining our team as a Supply and Demand Planner offers an exciting opportunity to contribute to the success of our company and make a meaningful impact on our supply chain operations. If you are a motivated self-starter with a passion for supply chain management, we encourage you to apply and become part of our dynamic team. Send your CV to elaine@stingray.co.za
1d
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Logistics Administrator - Cape Town Logistics client of our based in Cape Town is looking for a Logistics Administration with 4-5 years Experience. Must be well organised and willing to learn. Must have a passion for Logistics / Import or Exports.Salary: Market RelatedMinimum Requirements:MatricLogistics or similar qualifications will be an advantage.4-5 years experience as Logistics AdministratorKey Duties:Co-ordinating collections/deliveries and managing required documentationLiaising with our clientsAnswer inquiries via phone and emailPlace collections and capture paperworkProactively track shipmentsCommunicate with clients regarding shipment delays and status updatesCommunicate with our vendors regarding shipment delays and status updatesTroubleshoot delayed shipments potentially finding alternate transitDeliver the best possible customer satisfaction through your interaction with your clientsEscalating queries and concernsQuickly identify and communicate new issues for expedient investigation and resolution
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5NjY1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188389&xid=1266_49665
2y
1
SavedSave
Our client is seeking a Branch Manager to join their team in Diep River.
Responsibilities:
Customer Management:
Ensure top-notch service by maintaining parts availability, speedy delivery, and proactive customer engagement.
Personnel Management:
Lead and motivate your team to excel, ensuring adherence to policies and fostering a culture of excellence.
Warehouse Management:
Oversee efficient warehouse operations, from layout optimization to inventory accuracy.
Facility and Asset Management:
Maintain the branchs appearance and functionality to the highest standards, ensuring a safe and productive work environment.
Purchasing Management
: Streamline procurement processes to keep stock flowing smoothly and prevent delays.
Sales Management:
Drive sales initiatives and support sales staff to maximize opportunities and foster growth.
IT Management:
Address IT issues promptly to keep operations running smoothly.
Financial Management:
Work closely with the finance department to manage budgets, monitor cash flow, and ensure financial integrity.
Qualifications:
Grade 12 & Diploma in related field
Proven experience in automotive parts or related industry.
Strong leadership and team management skills.
Excellent organizational and problem-solving abilities.
Proficiency in Microsoft Office Suite and experience with ERP systems.
Exceptional communication and interpersonal skills.
To apply, please send your CV with your salary expectations to hannah@personastaff.co.zaPlease note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff Pty (Ltd) is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Business; Logistics, Warehouse and Freight
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004733/H&source=gumtree
2d
1
SavedSave
As a Documentation Controller, you will be responsible for accurately completing the required documentation needed per shipment as per the Consignees instruction within the required timeframes. This role offers an exciting opportunity to work in a fast-paced environment and contribute to the success of the company.
Requirements
:Grade 12/Matric.
Diploma in Logistics or Supply Chain Management or equivalent (desirable).
A minimum of 2 years’ experience in Freight Forwarding and Logistics experience (Preferably export related)
Resilient with the ability to work under pressure and meet daily, weekly, and monthly deadlines.
After-hours availability is essential.
Experience in working on Google Workspace / Excel / Inttra.
Strong organisational and communication skills
Ability to work with multiple key stakeholders both internal and external in a dynamic industry-changing environment.
Responsibilities
:Accurately capture consignee instructions on the required system.
Ensure that final file covers are received from the Operations team before vessel sailing.
Minimum annual volume of 600 containers complexity dependent.
Ensure that shipping instructions are submitted to the shipping lines as per the deadlines.
Prepare, process, and submit PPECB’s, Phyto’s, Certificate of Origins, Cargo Dues, Eur 1’s, Form A’s within the required timeframes.( In accordance with required legislation).
Ensure that clients update the shippers, contacts, and instructions on the systems and assist clients where required.
Ensure that completed documents are available on required systems.
Ensure that systems are updated and accurate at all times.
Note additional comments on the systems. E.g costs / delays
Complete additional invoice information/comments/requests or form 7s within 30 days of vessel departure.
Inform Management of any documentation or client-related problems.
Flag the necessary matters with the relevant departments.
Liaise with clients to ensure all required documents and information are received to process documents accordingly for the clients’ shipments.
Interact and communicate with third-party service providers.
Complete documentation processes for clients by managing expectations concerning queries.
To apply, please send your CV to liza-nelle@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Po
SECTOR: Logistics, Warehouse and Freight
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004728/LN&source=gumtree
3d
1
SavedSave
Description
Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels.
The successful applicant will be responsible for but not limited to the following job functions:
Servicing all key stakeholders telephonically and via other servicing channels as required until the query has been resolvedServicing our members in a customer centric way to ensure that we live by our service principlesInvestigating, facilitating and resolving non-conformance customer issues and providing an advisory service to customers with regards to delays in supply chain.Maintaining the customer relationship database and logging call details as per procedure in order to address query.Achieving and exceeding key performance metrics relating to service delivery
Working hours : The contact center operates on a 24/7 basis and shifts are rotational
This is predominately an office based position in the CBD, Cape Town however we may offer a hybrid working solution.
Competencies and Skills required
Delivering results and meeting customer expectationsPresenting and communicating informationExcellent verbal and written communication skillsAnalyzing, Writing, and reportingDeciding and initiating actionWorking with peopleFollowing instructions and proceduresTime management
Education and experience required
*Preferred: Minimum of 6 months working experience in a contact center environment in Customer Service or Sales
Matric (Compulsory)Basic MS Office Skills / Computer literateThe Business Writing Skill (Advantageous)Clear Credit & Criminal Record.Must be South African Citizen Available immediately / 2 weeks notice Fibre at home compulsory to accommodate potentially working from home when requiredMust be fully vaccinated
Salary : R 9500 per month
https://www.ditto.jobs/job/gumtree/2095135039?source=gumtree
3d
1
This team focusses on the customer relationship and is the primary contact for the customer & internal parties.Collaborate with the internal teams to ensure coordinated tasks are completed efficiently to support business objectives andcustomers. The primary focus of this role is on activities related to contract execution, planning and customer service.
Excellence in Execution: Customer facing
Enter and complete all entries of commodity movements data in the systemReconcile all contracts and investigate and resolve stock differences in collaboration with the inventory coordinatorMeasure margins on physical deliveryEnsure settlement of all contracts once completed and in accordance with contract payment termsInform customers about order status, invoices, contract balances and other information needed to complete the salePlanning for customer contract delivery in collaboration with the logistics teamIdentify efficiency & cost saving opportunities in the supply chainResolve all customer queries as quickly and efficiently as possibleCollaborate with all internal teams to ensure coordinated tasks are completed efficiently to support business objectives and customersOther duties as assignedHandle basic issues and problems, while escalating more complex issues to appropriate staffMaintain a good relationship with customersMaintain good relationships and open communications with all related internal parties
Requirements
Bachelor’s degree in a related field or5 years’ experience in a similar roleExposure to the Food/Feed/Agri commodity sector will be an advantageGood knowledge of Microsoft Office toolsExcellent Microsoft Excel proficiencyExcellent communication and negotiation skillsFluent in English and in Afrikaans languagesSolution oriented and pro-active problem solvingDedicated and diligentAbility to work as part of a team but also reach individual goalsAdaptable to change & the ability to work under pressureComfortable working after hours
Role and responsibilities
This role requires a high level of administration. Majority of the admin work is compiled on Microsoft Excel and exported to a complex integrated ERP system.Daily and consistent liaisons with customers regarding requirements, planning, offload points, stock levels, delays at offloading point etc.Daily and consistent liaisons with logistics.Collaboration with various departments, specifically traders re customer requirements; Invoicing and Contract & Inventory desk.Consistent communication with the customer, occurs after hours, on weekends – with transporters and shippi...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTA0NzI1MzM1P3NvdXJjZT1ndW10cmVl&jid=1350612&xid=3104725335
3d
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SavedSave
Description
Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels.
The successful applicant will be responsible for but not limited to the following job functions:
Servicing all key stakeholders telephonically and via other servicing channels as required until the query has been resolvedServicing our members in a customer centric way to ensure that we live by our service principlesInvestigating, facilitating and resolving non-conformance customer issues and providing an advisory service to customers with regards to delays in supply chain.Maintaining the customer relationship database and logging call details as per procedure in order to address query.Achieving and exceeding key performance metrics relating to service delivery
Working hours : The contact center operates on a 24/7 basis and shifts are rotational
This is predominately an office based position in the CBD, Cape Town however we may offer a hybrid working solution.
Competencies and Skills required
Delivering results and meeting customer expectationsPresenting and communicating informationExcellent verbal and written communication skillsAnalyzing, Writing, and reportingDeciding and initiating actionWorking with peopleFollowing instructions and proceduresTime management
Education and experience required
*Preferred: Minimum of 6 months working experience in a contact center environment in Customer Service or Sales
Matric (Compulsory)Basic MS Office Skills / Computer literateThe Business Writing Skill (Advantageous)Clear Credit & Criminal Record.Must be South African Citizen Available immediately / 2 weeks notice Fibre at home compulsory to accommodate potentially working from home when required Must be fully vaccinated
Salary : R 9500 per month
https://www.ditto.jobs/job/gumtree/3992419714?source=gumtree
3d
1
SavedSave
Description
Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels.
The successful applicant will be responsible for but not limited to the following job functions:
Servicing all key stakeholders telephonically and via other servicing channels as required until the query has been resolvedServicing our members in a customer centric way to ensure that we live by our service principlesInvestigating, facilitating and resolving non-conformance customer issues and providing an advisory service to customers with regards to delays in supply chain.Maintaining the customer relationship database and logging call details as per procedure in order to address query.Achieving and exceeding key performance metrics relating to service delivery
Working hours : The contact center operates on a 24/7 basis and shifts are rotational
This is predominately an office based position in the CBD, Cape Town however we may offer a hybrid working solution.
Competencies and Skills required
Delivering results and meeting customer expectationsPresenting and communicating informationExcellent verbal and written communication skillsAnalyzing, Writing, and reportingDeciding and initiating actionWorking with peopleFollowing instructions and proceduresTime management
Education and experience required
*Preferred: Minimum of 6 months working experience in a contact center environment in Customer Service or Sales
Matric (Compulsory)Basic MS Office Skills / Computer literateThe Business Writing Skill (Advantageous)Clear Credit & Criminal Record.Must be South African Citizen Available immediately / 2 weeks notice Fibre at home compulsory to accommodate potentially working from home when requiredMust be fully vaccinated
Salary : R 9500 per month
https://www.ditto.jobs/job/gumtree/776716915?source=gumtree
3d
1
SavedSave
Description
Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels.
The successful applicant will be responsible for but not limited to the following job functions:
Servicing all key stakeholders telephonically and via other servicing channels as required until the query has been resolvedServicing our members in a customer centric way to ensure that we live by our service principlesInvestigating, facilitating and resolving non-conformance customer issues and providing an advisory service to customers with regards to delays in supply chain.Maintaining the customer relationship database and logging call details as per procedure in order to address query.Achieving and exceeding key performance metrics relating to service delivery
Working hours : The contact center operates on a 24/7 basis and shifts are rotational
This is predominately an office based position in the CBD, Cape Town however we may offer a hybrid working solution.
Competencies and Skills required
Delivering results and meeting customer expectationsPresenting and communicating informationExcellent verbal and written communication skillsAnalyzing, Writing, and reportingDeciding and initiating actionWorking with peopleFollowing instructions and proceduresTime management
Education and experience required
*Preferred: Minimum of 6 months working experience in a contact center environment in Customer Service or Sales
Matric (Compulsory)Basic MS Office Skills / Computer literateThe Business Writing Skill (Advantageous)Clear Credit & Criminal Record.Must be South African Citizen Available immediately / 2 weeks notice Fiber at home compulsory to accommodate potentially working from home when required
Salary : R 9500 per month
https://www.ditto.jobs/job/gumtree/2227551317?source=gumtree
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Our clients based in Observatory at Black River Park is seeking to employ a Customer Care Consultant on a Contractual basis.
Role Description:
The Customer Care Consultant plays a crucial role in ensuring the seamless and effective handling of all logistics-related customer escalations, working closely with the logistics team to provide world-class customer service.
Responsibilities and Duties:
Collaborate with the logistics team to address and resolve customer escalations, ensuring compliance with company policies and procedures.Proactively identify and contact customers facing logistic issues, which may include delayed orders, missing orders, incorrect orders, or orders marked as delivered but not received.Handle and rectify customer complaints, aiming for a swift resolution to enhance the service experience.Furnish customers with accurate product and service information.Highlight and report any operational or service challenges to the relevant line
Requirements:
At least 1-year customer service experience, with a preference for those in the ecommerce industry.Matric essentialClear Criminal RecordAbility to quickly grasp new information; while training is provided, the role demands swift adaptation to the ever-evolving industry.Proactive, with a knack for suggesting improvements and streamlining the delivery experience.Strong problem-solving capabilities.Articulate communication skills.Proficiency in computer applications.Team-oriented, with an ability to forge strong relations with colleagues.Effective multi-tasking skills.Flexibility in terms of shift availability.Fluent in English; proficiency in a second language is advantageous.
If you meet the requirement please feel to apply.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTYwMTg1MTg2P3NvdXJjZT1ndW10cmVl&jid=1729614&xid=1160185186
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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Qualifications and skills:
• Grade 12 (essential)
• Good literacy & numeracy skills (essential)
• MS Office Suite proficiency & previous experience on a PMS system
• At least 2 years’ experience in a similar role
• Effective communication skills
Responsibility:Key focus areas:
• Guest Handling & Service
• Administrative Functions
Salary: RMarket Related
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We are looking for a Stock Controller to manage our inventory and purchase merchandise based on our company’s procurement policy and needs.
Stock Controller responsibilities include tracking orders, overseeing inventory and maintaining reports of purchases and pricing. To be successful in this role, you should be familiar with supply chain procedures and have good communication skills to interact with suppliers, Head of Department’s and internal teams.
Ultimately, you will increase profitability and effectiveness by maintaining optimal stock levels of quality products at all times.
Requirements and skills
• Proven work experience as a Stock Controller, Inventory Manager or similar role
• Good understanding of supply chain procedures
• Working knowledge of inventory management software (e.g. INNKeeper and Inkento)
• Active participation in inventory audits
• Excellent organization skills
• Good communication and negotiation abilities
Responsibility:• Forecast supply and demand to prevent overstocking and running out-of-stock (OOS)
• Enter purchase details (vendors information, invoices and pricing) into internal databases
• Place orders to replenish merchandise as needed
• Track orders and address any delays
• Oversee storage of products, particularly of fragile items
• Evaluate suppliers’ offers and negotiate profitable deals
• Coordinate regular stock takes and stock controls
• Issuing and transferring of stock items
• Processing of orders, invoices and stock takes on the company’s stock control system.
• Liaise with staff and other internal teams to test products’ quality (status upon delivery and storage conditions)
• Keep updated inventory records (including daily shipments)
• Ensure purchases do not exceed budget
Salary: RMarket Related
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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
Qualifications and skills:
Grade 12 (essential)
Good literacy & numeracy skills (essential)
MS Office Suite proficiency (recommended) & previous experience on a PMS system
At least 2 years’ experience in a similar role
Effective communication skills
Additional information:
This is a live-in position in the Ceres Karoo
Only shortlisted candidates will be contacted
Key Performance Areas:
Reception
Greet the guests on arrival by making use of their surname
Register the guest, ensuring that the necessary details are obtained, i.e. name in full, address, whether company or private booking, special rate, allowances, VIP, charge details, nationality, passport number, etc.
Allocate room according to reservations list, ensuring that this is what the guest has booked, both in terms of the room itself and the rate to be paid
Liaise or alert the ranger so that the guest’s luggage is taken to his room and the key issued
Rooming guests explaining all amenities in the room
Ensure all charges are posted and billing is correct prior to departure
Answer telephone professionally within 3 rings
Ensure messages are relayed to all HOD’s
Assist with Stock Take
Maintain cleanliness of reception desk as well as the curio shop
Ensure Welcome Cards are handwritten daily
Update Nationality Report daily
Assist guests with any queries or requests
UPSELL Activities offered at the Lodge
Adhoc
Ensure that the occupancy list is updated and copies given to the relevant department
Redirect all special enquiries to the Guest Relations Manager and General Manager
To perform any other associated and reasonable task that may be required from time to time
Standard Requirements
Maintain a neat, well-groomed appearance at all times
Wear a clean, ironed uniform and a name
Radio etiquette
Telephone etiquette
Respect his / her supervisor and be a good team player at all times
Responsibility:This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Key focus areas:
Guest Handling & Service
Administrative Functions
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Mango5 is looking for a well-versed individual with outstanding customer service to clients and customers alike. Must have a stellar attitude and display professional behavior. Adequately complete administrative assignments to join our exciting international campaign. Are you looking for stability, growth, and a fantastic work environment?
Mango5 is one of the top BPO Outsourcers in South Africa, offering outsourced services to local and international clients. Our office in Cape Town has a rich history of delivering best-in-class BPO services.
At Mango5, we offer you the opportunity for immense growth and development. Our Mango5 family drives their success; we create a solid work ethic with our hard work and dedication. Our willingness to excel makes for an excellent working environment.
Duties and Responsibilities
• Managing and coordinating the transportation of staff
• Updating the transport provider of any changes to the staff roster
• Ensuring the client is aware of any transport delays
• Assisting with compiling new employee lists to be sent to transport provider
• Experience in managing transport routes to ensure efficiency in costs essential
• Manage and arrange emergency transportation for sick employees
• Manage transport escalations and complaints
• Receive candidates and clients at reception
• Loading of new hires on the client fingerprint system
• Arrange refreshments for meetings and clients
• Manage and coordinate the cleaning staff
• Administrative duties will include handling calls, calendar management, filing, detailing messages, ordering inventory, and general office management tasks.
• Quotations for Directors
• Bookings reservations, traveling, etc
• Personal errands
• Keeping track of deadlines
• Stock Control
• Managing the restocking of vending machines
• Managing the overall building and facilities and ensuring everything is in good working order.
Experience and Qualification
• Must have Matric/Grade 12
• Clear criminal record
• Exceptional communication skills
• Staff transportation management essential
• Computer literate - familiar with Microsoft Office
• 2-year Office Management / Office Administrator
Key Skills
Punctuality
Excellent interpersonal skills
Excellent verbal and written communication skills
Have high-performance culture and ethics
Strong problem solving
Flexible, self-motivated, and proactive
Trustworthy with high standards or personal integrity
Remuneration
R14.000 Basic
RXXX Shift Allowance
3 Month Probation
Medical Insurance and YouAssist (access to emergency response, trauma, and home assist)
Professional Development: Internal LMS with access to over 70 online courses
Working Hours:
Monday to Friday, 13:00pm/15:00Pm/16:00PM to 22:00pm/12:00am/01:00m (depending on Daylight Savings)
Transport will be provided for shifts ending at 7 pm (from work to home only)
USA Public Holidays applicable
Please note that only shortlisted...Job Reference #: 201126
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