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Reports to: Regional Credit Supervisor
Purpose of the Job
The Regional Credit control position is accountable for the debt collection activities in such a manner that it maximizes collections and minimizes bad debts.
QUALIFICATIONS and EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
B Degree Credit management/finance/accounting managementMinimum of 5 years’ credit control experienceStrong collections experienceExcellent problem-solving skillsCapacity to deliver under pressureGood people skillsAbility to prioritize and meet deadlines and targetsExcellent communication skills, both verbal and written
KEY RESPONSIBILITIES
Policies and Procedures
Ensure adherence to collection policies and procedures.
Collections and Targets
Monitor and manage a debtor’s portfolio of no more than 480 accounts.Achieve and maintain collections and targets set per company protocol.Actively collect payment according to payment termsPerforms reconciliations of allocated accounts daily.
Overdue Accounts
Attend weekly meetings with the credit supervisor to review all defaulting accounts.Ensure the correct escalation process is followed for the Reminder Letters.Feedback on the top 20 overdue accounts must be prepared and discussed weekly.
Hand Overs and Bad Debts
Follow the correct protocol before blacklisting a client, and then proceed to blacklist clients.Inform the credit supervisor of any liquidations, absconded clients and business rescues immediately.
Credit Notes, Invoices and Adjustments
Check that all credit notes and adjustments are raised correctly.Investigate all reasons for credit notes to ensure that they are valid.Submit all credit notes requisitions to the regional credit supervisor.Raise all rate queries and stop billing on closures with the billing department.
Month-end Activities
Ensure that all re-allocations of unallocated deposits are completed.Ensure that all journals’ requisitions are raised by 12h00 on the 4th working day of the new month.
Cash / Suspense Accounts
Ensure the bank statements deposits are captured an...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODQxNjc4NDQ1P3NvdXJjZT1ndW10cmVl&jid=1508223&xid=2841678445
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LetsLink recruitment is currently seeking for a Pharmacy Case Manager to work at a private hospital in Gqeberha. The successful candidate will be responsible for liaising between patients and medical aids to ensure payment for hospital services.
Key Responsibilities:
Ensure accurate and up-to-date information is entered into the Hospital Billing SystemProvide patient history details to clinical partnersMonitor and control costs for managed care patientsConfirm length of stay for managed care patientsParticipate in ward rounds to collect clinical information and provide updates to fundersRelease patient filesEnsure correct coding (ICD and CPT) for all managed care patientsAssist the Hospital Clinical Coder with clinical information to ensure accurate codingConsult with relevant service providers regarding patient care treatmentAssist with patient transfers to rehab hospitals or step-down facilitiesLiaise with internal and external stakeholders to maintain managed care for patientsParticipate in in-service training provided by the organizationMaintain a satisfactory level of skill and knowledge through professional developmentWork collaboratively with others to establish and maintain good working relationshipsActively participate as a member of a team to achieve goalsMaintain professional flexibility in working hours while supporting daily business hoursReview accounts for short payments/Debt pack
Requirements:
Registered or Enrolled Nurse qualification or equivalent NQF level 4Computer literacyMust be registered with the SANC or professional bodyPrevious hospital or medical scheme case management experience is advantageousExperience in IDC 10 and CPT coding is advantageousMinimum of 3 to 4 years of experience in a multidisciplinary environmentAbility to develop and maintain clinical knowledgeKnowledge of case management skills and expertiseFamiliarity with nursing and pharmacy policies and proceduresUnderstanding of managed healthcare experienceICD 10 and CCSA coding experience/qualification
If you are passionate about nursing and looking for an opportunity to take on a challenging role in a dynamic and growing organization, we would like to hear from you. Please submit your CV to vacancy at letslink dot co dot za or contact Gary on 011 0261907.
Please view our website: letslink dot co dot za and contact Gary.
Closing date: 20 April 2023
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be s...
https://www.ditto.jobs/job/gumtree/3178728958?source=gumtree
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Vacancy for a professional, honest person with a strong focus on customer service in the Coffin Distribution Industry. The ideal candidate should have experience in office administration, basic bookkeeping and accouting knowledge, customer service, logistics, stock control and staff management.
*Job description:*
* Manage all administrative functions of the branch
* Customer service and reception
* Stock control - stock taking & ordering
* Manage customer accounts & debt collection
* Cash and banking reports as well as sales reports
* Time attendance registers
* Housekeeping
*Experience:*
* 3 years administrative experience
* Preferably with a post matriculation certification in Bookkeeping or Diploma
* Pastel + Excel experience essential
Fully bilingual in English and Xhosa
Market Related Salary Basic R 7,500 - R 9,500 pm
*Experience:*
* 3 years administrative experience
* Preferably with a post matriculation certification in Bookkeeping or Diploma
* Pastel + Excel experience essential
Fully bilingual in English and Xhosa
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzM3NTQwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1231442&xid=1555_37540
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Our national client is looking for a dynamic, well seasoned Head of Debtors to ensure that the retail group of Companies cash flow is maximised, and credit risk is minimized through efficient debt collection and active monitoring of accounts.Core Job Accountabilities: Ensure that the credit, billing, and collection policies are developed for approval, communicated to divisions, and adhered to.Maintain Debtors data base by deleting (placing on hold) inactive stores, updating store contact details, ensuring uniformity in store naming conventions and account numbers, linking store accounts to account groups, and confirming accuracy of banking detailsEnsure the onboarding process for new stores is adhered to and the relevant debit order collection documents and credit applications are signed and filed for all companiesRun consolidated age analysis monthly for all companies and provide comments on overdue accounts and circulate to the teamRun the debit order collections for all companies and perform receipting for all collection batchesEnsure invoicing is completed timeously for all companies by the relevant invoicing staffRun Statements to StoresFollow up on overdue accounts resolve through direct interaction with StoreRun the monthly debtors meetingBalance accounts receivable to GLManage the query resolution process for billing and creditImplement several projects for the group (ie Requirements:Min 5 years experience in Debtors at a senior level essential.Experience in overseeing staffProficiency in SysproPrevious experience in Debtors in retail sector highly advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ0OTMwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1144371&xid=1108_44930
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Our national client is looking for a dynamic Internal Sales Representative to join their successful company.The successful candidate will be responsible for selling financial services (Debt Collection Services), within the medical sector. Requirements: Must have an understanding of medical tariff codes and invoicing with medical aids.Strong administration skillsPrevious marketing or sales experience in a similar role highly advantageousKnowledge on medical practice management or financial services will be advantageousExcellent selling, communication, negotiating and relationship mangement skillsPrioritization, time management and organisational skillsAbility to deliver presentations tailored to the audience needs.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY4MDczX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1168121&xid=1109_68073
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Our national client is looking for a dynamic, well seasoned Head of Debtors to ensure that the retail group of Companies cash flow is maximised, and credit risk is minimized through efficient debt collection and active monitoring of accounts.Core Job Accountabilities: Ensure that the credit, billing, and collection policies are developed for approval, communicated to divisions, and adhered to.Maintain Debtors data base by deleting (placing on hold) inactive stores, updating store contact details, ensuring uniformity in store naming conventions and account numbers, linking store accounts to account groups, and confirming accuracy of banking detailsEnsure the onboarding process for new stores is adhered to and the relevant debit order collection documents and credit applications are signed and filed for all companiesRun consolidated age analysis monthly for all companies and provide comments on overdue accounts and circulate to the teamRun the debit order collections for all companies and perform receipting for all collection batchesEnsure invoicing is completed timeously for all companies by the relevant invoicing staffRun Statements to StoresFollow up on overdue accounts resolve through direct interaction with StoreRun the monthly debtors meetingBalance accounts receivable to GLManage the query resolution process for billing and creditImplement several projects for the group (ie Requirements:Min 5 years experience in Debtors at a senior level essential.Experience in overseeing staffProficiency in SysproPrevious experience in Debtors in retail sector highly advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ0OTI2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1144368&xid=1108_44926
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We are seeking an
energetic, well-spoken Debt Collector urgently. Must have at least 4 years experience working in the Debt Collecting Industry.
Requirements:
· Must be
Well-Spoken· Computer
literate · Good communication
and negotiation skills · Good telephone
etiquette· Highly professionalPlease send your CV to natasha@lannco.co.za
21h
Ads in other locations
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Minimum requirements: Provide support to Credit Risk Advisors, and guidance to the credit risk teamImprove customer cash flow and minimize risk by proactively recovering any outstanding debtLiaising Internally and Externally: Clients, Attorneys, Tracing Agents, strategic partnersNQF qualification/diploma or degree will be an advantage3-5 years experience in debt collection or credit control2-3 years experience with Credit InsuranceExperience in a Legal firm will be an advantage Consultant: Mellissa Rambally - Dante Personnel Johannesburg
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzUxNjcwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188204&xid=1108_51670
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Overview:
Our client caters to a wide spectrum of clients spanning government, medical, recreational, hospitality, and corporate sectors. Their commitment to excellence is reflected in their seamless online platform, ensuring convenient access to a comprehensive range of our clients products and services.
Job Purpose:
As a Credit Controller, your role is pivotal in maintaining financial stability and ensuring effective cash flow management within our organization. Your primary responsibility will be to oversee and manage all aspects of credit control, ensuring timely collection of outstanding debts and minimizing credit risk exposure.
Responsibilities:
• Collection of outstanding money on the debtors book
• Reconciliation of customer accounts as needed
• Reconciliation of all control accounts
• Preparation of credit and debit notes
• Preparation of journals
• Credit vetting according to company policy
• Follow up on account queries
• Inter branch reconciliations and confirmations
• Import CATS and great plains debit order files
• Daily processing of new and cancelled debit orders
• Daily printing and coding of efts from CATS (Standard bank)
• Phoning and updating customer notes on IT system
• Manage and control the debtors process
Requirements:
• 3 years experience in a credit management position
• Certificate / Diploma in credit management or equivalent experience
• Admin skills
• Basic Understanding of debtors
• Communication skills
• Computer literate
• Knowledge of the national credit acts
• Comply with O.H.S.A.
• Valid Drivers license
Hours: 08:00am to 16:30 / Monday to Friday / Onsite
Salary: Between R16 000 to R18 000 CTC depending on experience with Provident Fund
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202666 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za.Job Reference #: 202666
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An opportunity exists for a Collections Clerk at Eden Gardens Private Hospital reporting to
the Finance Manager. The successful candidate
will be responsible for the maximum collection of amounts overdue from
various funders and patients.
Key Responsibilities
·
Management of
outstanding and unpaid debt and the collection thereof for Medical Aid Claims
and Private Patients Collection of outstanding debt.
·
Ensure that monthly
statement run is completed for all outstanding accounts, i.e., the debtor
(patient) must receive a monthly update in respect of his/her outstanding
balance irrespective of the medical aid liability.
·
Patients are
accurately identified and traced for collection of debt.
·
Ensure that all
medical aid claims are submitted within the regulated time frame in respect
of the Medical Schemes Act and that any rejections are promptly dealt with in
the regulated time frame.
·
Negotiate payment
terms and methods with patients.
·
Making sure that
accounts do not become stale.
·
Hand over accounts to the
private debt collector for collections timeously and in line with the
company’s internal regulations in respect of such accounts.
·
Ensure that payment
arrangements and estate accounts are handed over to the private debt
collector for management timeously and in line with the company’s internal
regulations in respect of such accounts.
·
Accurately record the
collection status and relevant collection notes for each account on SAP.
·
Effectively manage the
outstanding debt to prevent bad debt write-offs, medical aid stale claims,
and prescription of debt.
·
Debtor and Medical Aid
Claim Liaison Communicate with debtor’s medical aid officials by telephone
and/ or written correspondence to attempt to collect urgent payment of
outstanding accounts.
Provide thorough, efficient, and accurate
updates on medical aid payment processes to the debtors.
Minimum Requirements
·
Grade
12 or equivalent NQF Level 4 qualification.
·
2
years’ experience in a similar role in healthcare.
·
Computer
proficient.
·
Closing
date: 02 May 2024
Interested candidates who meet the minimum
requirements are invited to apply by forwarding a comprehensive CV by close
of business on to Email: Recruitment@edengph.co.za:
Tel: 0338154600
Eden Gardens
Private Hospital is an equal opportunity employer, external candidates will
also be considered. Only shortlisted candidates will be contacted, should you
not receive any communication after 2 weeks of closing date kindly consider
your application as unsuccessful.
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We are looking for a talented Analyst Developer to join our team, specializing in the development and maintenance of Collections applications, including SSO (Single Sign-On), KAS (Key Account Servicing), DEB (Debt Management), and CRA (Credit Risk Assessment). The Analyst Developer will play a key role in designing, implementing, and supporting software solutions for efficient collection processes.What you’ll do:Build features and applications that exceed the business specifications and requirements.Analyze existing software applications and align with BAU Support and other functional requirements from business users. (e.g. legislative requirements)Write and test effective interfaces to other applications and services.Troubleshoot, debug, and upgrade software and assist in defect resolution and testing of applications.Create technical documentation and provide technical direction, ensuring software development tasks align with operational goals.Standby responsibilities, as and when required.Your Expertise:5-8 years’ experience in Mainframe Software Development.Prior exposure to applications in Financial Services will be strongly recommended.Exposure to collection systems such as debit orders and stop orders will be to your advantage.Proven record of exceptional work performance.In-depth understanding and knowledge of Cobol and Assembler on the mainframe.In-depth understanding and knowledge of XML and XSD. (MTX).In-depth understanding and knowledge of CA-GEN, and GuardIEn. (SSO, SSS, CRA).Sound Understanding of CA-Gen JAVA proxy classes. (CRA system).Solid knowledge of EJB2, JAVA, and SOAP web services. (CRA system).In-depth understanding and knowledge of the mainframe development environment. (ROSCOE, TSO, Dumpmaster, etc.)A basic understanding of TP monitors (e.g. IMS and CICS) and Data Management Systems (e.g. QSAM, DB2) will be strongly recommended.Strong technical skills. (MQ, SQL, JCL and VSAM).Sound understanding of the Software Development process and methodology in the IT Organisation.A good understanding of financial products, especially long-term insurance products.Other information applicable to the opportunity:Contract PositionLocation: Cape Town
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODQxNF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779029&xid=1108_178414
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DEBTORS CLERKMidrandSalary: R----- - R----- + 50% Medical Aid and Provident fund.Responsible for 200 - 250 accounts (R40m - R50m)Were seeking a passionate and self-motivated DEBTORS CLERK to join our awesome Financeteam to ensure the timeous collection of the bank debtors book in order to optimise cash flow,minimize risk and reduce outstanding debtors book to an acceptable level. Ensuring thecompany policies and procedures are adhered to in respect of handling debtor accounts.QUALITIES WE ARE LOOKING FORThe ideal candidate should possess strong analytical skills, exceptional problem-solving skills, aflair for numbers and be highly organized. We are looking for a mature individual who has agood eye for detail and the ability to reconcile complex company accounts. Ultimately, a top-class Debtors Clerk can maximize company profits by efficiently managing its debts.A DAY IN THE LIFE OF A DEBTORS CLERK? Liaise with customers timeously regarding outstanding payment and arrange paymentterms.? Follow up and solve all debtors queries timeously to ensure customers are happy.? Complete the monthly aged analysis and liaise with the Financial Director.? Complete debtors reconciliations and follow up on weekly or monthly payments.? Capture and allocate payments.? Request remittance advice, ensuring the payment allocation is done accurately.? Batch input discounts, rebate and advertising to be processed on accounts.? Put account on credit stop if payment is not received by the 7th of each month and notifythe relevant Sales Representative.? Prepare Final Letter of Demand within 5 days of grace period, if the payment still notreceived.? Remove account from credit stop once payment has been made.? Email or fax a full general ledger if there is a difference on a customers account.? Request copies of the claim forms from customers.? Send claim document to the relevant Sales Representative to ensure stock is picked upand send back to be credited.? Ensure a credit note has been processed correctly and then allocate accordingly.? Do trade references.? Scan credit applications onto the system and update customers details accordingly.? Fax or email invoice, pod, credit note or statement on request.? Ensure all filing and administration is up to date.SKILLS & EXPERIENCE? Ability to reconcile complex debtors accounts.? Excellent analytical and numerical skills.? Attention to detail.? Critical thinker and problem-solving skills.? Team player.? Good time-management skills.? Excellent communication skills, especially over the telephone with the sales team andcustomers.? Ability to affectively plan your day and prioritize your duties.? Able to work under pressure and extended hours if necessary.QUALIFICATIONS &am
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgzNTEwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1213176&xid=1109_83510
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Together with our client, a leading claims administrator in Johannesburg North, we are recruiting for a Medical Credit Controller to assist with Private and medical aid claims.Duties and Responsibilities: Implement credit control procedures for specialist doctors and Allied Professionals in accordance with our credit control/debt collection policyExperience in collecting payments for specialist patient accounts with medical aids, with proficiency in at least four of the following specialties: Surgery, Gynaecology, Paediatrics, Urology, Physiotherapy, General Practice (GP), Physician and Psychiatry.Follow up with medical aids to ensure prompt payment of outstanding claims.Apply any necessary fixes or adjustments to claims.Monitor and follow up on claims related to Prescribed Minimum Benefits (PMB), providing relevant documentation as required.Collect payments directly from patients for accounts where they are liable.Perform daily reconciliation of Electronic Remittance Advice (ERA) and bank statements.Obtain and input manual Remittance Advices (RA)Resolve rejections from medical aids and upfront claim rejectionsSubmit paper claims when electronic submission is not possibleProvide timely responses to inquiries from both medical practices and patientsFollow the handover process once the collection process is completedPerform any additional duties as requested by supervisors and management Qualifications and Experience:Matric / Grade 12Credit Control/debt collection within a medical bureau, performing collections on specialist doctors patient accountsCPT 4 Code experienceTariff code experienceICD 10 Coding experienceValid driver’s license and own vehicle Skills and Competencies:Computer literate in MS Office (Microsoft Excel, Word, and PowerPoint; and Outlook)Articulate with strong communication skills (oral and written)Ability to adapt and learn new skills.Ability to multitask.Cope well under pressure. Remuneration R 15 000.00 – R19 000.00 CTC per month depending on experienceYearly bonus – target based15 Days holiday, with 2 additional holiday days for every 5 years’ service completedTeam building fun day once a yearYearly salary increase based on performance Only candidates who meet all the requirements stipulated in this advert will be considered. If you don’t receive feedback from us within 2 weeks of your application, please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4Mzg2MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1778665&xid=1109_183861
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We are seeking to employ an excellent International BPO/Call Centre Team Manager / Assistant Manager/Team Leader
Basic Function
Drive overall performance and manage International Insurance voice processes.Responsible for supervisory support, escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines.Produce reports to gauge process performance and lead process meetings / calls.In addition to call service levels, customer satisfaction and voice quality on calls will be key metrics to be focused on. Attrition management will be a prime deliverable.
Role / Responsibility
Manage teamsEnsure customer satisfaction and productivityMeet targetsMotivate team membersManage complaintsMonitor call transactionsProvide coaching and feedback to team membersAssist new hiresClient Interaction, where requiredEnsure compliance with internal policies and procedures, external regulations and information security standardsCollect and provide data for auditsEffectively management of workload
Competencies & Skills
Knowledge of the function, process and systemsCoaching and Feedback abilityExcellent communication skillsEffective operations managementPrevious experience in a similar environment is preferred
Values & Behaviour
Customer Service OrientationQuality OrientationEmpathy for effective on the job coaching and feedback
Work Experience Requirements
Minimum 12 months experience as TL, Team Manager, Assistant Manager in at an International Call Centre
Education Requirements
Grade 12/Graduation (in any stream) or diploma with a minimum of 12 years of education.
Additional Requirements
Open to work US or UK hoursCannot have any criminal recordNo bad debt (accounts in arears/ under debt review)
If you are interested
Please share your CV with James Knoll
James@abcworldwide.com
Send CV along with current salary, expected salary and notice period
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzk5NTYwMDk0P3NvdXJjZT1ndW10cmVl&jid=1484496&xid=3799560094
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Role: Debt Collecting (UK Utilities)
Please apply to - melanie@abcworldwide.com
Assist clients telephonically with utility bills and outstanding debt. Advise and set payment plans and various packages that suit their needs. Promoting the sale of various types of utility services. Dealing with conflict resolution and providing service delivery.
Brief Job Description
Call handling, customer support and service deliveryCollections – great negotiating skillsExcellent communication skills both verbally and writtenComputer literacy – update systems accurately with relevant informationClient resolution skills – able to resolve client queries timeously
Competencies & Skills
Grade 12Minimum of 6 months experience as a debt collections/customer service agent/ sales experienceMust be available to work rotational shifts, weekends, and public holidays in line with client requirementsClear Credit and criminal record check
Remuneration
Basic Salary, Medical aid contribution, contribution towards Provident FundIncentives based on performance
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDczMjcxNjg/c291cmNlPWd1bXRyZWU=&jid=1320671&xid=307327168
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KEY OUTPUTS
Clients Guests and Suppliers
Be on call for any major emergencies and immediately alert the client and Regional Touring ManagerConstantly re-evaluating internal processes, eliminating any re-work to ensure the smooth, effective and efficient functioning of the teamActively work at improving information flow to all key Suppliers via the MOSEnsure all client and/or guest complaints are replied to immediately and follow process of informing Guest Feedback and ensure Regional Manager Touring copied on all relevant correspondenceAssisting consultants in advising clients on all product related queriesActively checking the MOS on filesNegotiate preferential rates with suppliers and specialised terms for group bookingsImplement secondary buying with the groups team to increaseMust be able to do on-site inspections with Clients and assist with traveling groupsHelp prepare and support all operations of traveling filesAssist with compilation of gifting, filing, welcome notesEnsure all country travel restrictions are taken into account in planning and executing of groups travelingAssist in all administration required for adhering to travel restrictions and paperwork are in place and done for each guestEnsure administration Covid 19 protocols are in place for traveling groups
People
Managing a team of groups consultants when the G&I Sales Manager is on leave or travellingHands on management and checking of all files to ensure all quality control measures are in place and the operations of the itinerary pre trip and during trip and post trip go according to operating proceduresEnsure emergency duty reports are submitted each Monday and any issues are followed up and action taken and outcome reported to Regional Manager Touring
Finance
Ensure through strong commercial focus that all files are profitable and that margins remain in line with company guidelines and immediately bring to attention of G&I Sales Manager any errors resulting in loss of margin through consultant or supplier errorMonth end processes and procedures to be complete accurately and timeously complying too the month end time tableSupport and communicate with accounts teams to ensure debtors are collected timeously and inform Regional G&I Sales Manager, Manager Touring and Sales Director/Sales Manager of any potential bad debtBack buy opportunities are created to increase the Margins where possible
KNOWLEDGE REQUIRED
Extensive knowledge of Tourplan, alternatively, another reservations systemIn-depth geographical, logistical and product knowledg...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTM1MTIyNDQ4P3NvdXJjZT1ndW10cmVl&jid=1258551&xid=1135122448
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DEBTORS CLERK
Maitland, Cape Town
R 20 – 25 K
Join this leading FMCG manufacturer offering excellent growth opportunities. Responsibility:Take control of downloading claims from various customer portals, ensure efficient collection of outstanding debt, reconciliations, open new customer accounts, capture daily orders / claims, statements etc. and adhoc administration.
Matric and 2-3 years debtors experience collecting from national chain stores is essential.
Please note that only candidates with chain stores experience will be considered.
Please quote ref: A2920
Please respond by forwarding your CV to Angela via Gumtree indicating your Present/ Last salary on your email.
Salary: R20 – 25 KJob Reference #: A2920Consultant Name: Angela Woolf
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DMS CAMPAIGN (Digital Media Solutions) – USA night shift
What they will be doing –Lead generation from an existing client base/Cold calling for medical insurance and other campaign
What their typical Day will look like:
Read from a scripted pitchTransfer warm leads to the USA teamWork towards exceeding transfer targetsEnsure high quality standards are adhered to
Candidate requirements:
Matric12 months outbound sales/customer service/Retentions/debt collection/tele sales/lead warming/insurance sales experience (Not essential but preferred)International outbound experience with sales/customer service (Not essential but preferred) Lead generation experience (as a duty)Neutral accentConfident/ PersistentMust be South AfricanMust be available immediately/ must be currently unemployed
Working hours: 16h00pm – 04:00am (night shift)
They will be working Monday – Friday plus 2 Saturdays a month (Possible)
Salary: R7000.00 and travel allowance provided and incentives.
Will be office based: Newspaper House,122 St Georges Mall, Cape town city center, 7925, 2nd floor
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/836678899?source=gumtree
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International Campaign
CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA.
If you are a high performing, target driven individual, with great communication and negation skills, this opportunity is for you. You will be taking inbound calls and engaging with high profile clients in the USA to help them take control and get out of high debt.
Your daily activities will include
Meet the minimum productivity requirements for calls daily to ensure optimization of the collections function and achievement of the monthly collection target.Manage customer accounts and calls by logging onto and updating the relevant collections systems.Use the appropriate collections scripts and other tools available to verify clients identity and negotiate with customers to obtain a promise to pay (PTP) or to negotiate the repayment terms which will achieve the best outcome.For more complex accounts, analyze customers account history and provide the customer with a recommendation on the appropriate options available (e.g., account restructuring in the case of arrears amounts on multiple products to rehabilitate their account.Negotiate settlements to receive payment on a certain percentage of the debt,Although this is a scripted sale, your ability to carry a professional conversation and negotiate with the client is critical.
What you need
2 years debt sales experienceMust have worked on international campaignsHighly proficient in English, written and verbal.Must have a neutral accent.Must have knowledge of debt collection techniquesHave sound negotiation skills
What’s in it for you
Basic salary of R7500, increased to R8500, after your first month with usHighly competitive commission structure over and above the R8500 basic salaryTransport is provided as you will be working USA hours, 3pm to 4amFantastic growth opportunitiesExpand your knowledge of the global markets
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful.
https://www.ditto.jobs/job/gumtree/3842007040?source=gumtree
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Inbound Debt Sales Consultant Meet the minimum requirements for daily calls
What you need:1 years debt sales experience Must have worked on a international campaignsHigh proficient in English written and verbalMust have neutral accentKnowledge of debt collection techniquesNegotiation skills needed
Basic salary R75000 increased to R8500 Transportation is provided Hours are 3pm to 4am Fantastic growth and opportunities await.
https://www.ditto.jobs/job/gumtree/2726505884?source=gumtree
2d
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