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The Reverse Logistics Supervisor helps customers and internal departments return products to the manufacturing department. The role will oversee and process damaged or defective merchandise, coordinate the reverse logistics schedule, prepare reports.
Qualifications:
MatricMinimum of 2-3 years related work experience in a similar roleCertificate/Qualification in the relevant field or studying towards oneMicrosoft Office - knowledge and application is essential.
Key Performance Indicators:
Customer Liaison Duties
Resolving National customer queries via telephone or email timeously.Resolving National driver collection queries by liaising with the customer.Providing collection dates to the customer when required.Assisting with daily and monthly stock counts of Samsung stock in cages.Communicate failed collections to the customer.Following up on 9000# requests and communicating with the KIC team to have the 9000#’s released.
Administration Duties
Maintaining the Client Collection Request Smartsheet with delivery dates and collection statuses.Following up with the responsible XDocks for collection statuses/dates/updates.Updating Samsung’s Aging Report with Collection Statuses and emailing to the customer daily with information captured on the Smartsheet, obtained from Freightware and XDocks for all collections nationally.Update Samsung’s original waybill number to returned status on Freightware once a Return Order Number is received and creating a collection request with the return order number to ensure that the returned unit is scanned in the warehouse reflects on Freight ware under the return order number.Checking the Freight on Floor Report daily to confirm pending claims on floor and preparing Samsung’s MB52 Report and emailing daily to the customer.Capturing Collection requests on Freight ware when required.Compiling SSA Billing Report Monthly.Updating 9000# Smartsheet when stock has been received from other branches and credits have been closed on Accellos.Preparing collection documentation for Centurion collections – Printing collection documents and manual labels and handing over to planning.Distributing Samsung Collection Notes to the responsible XDocks via email.Check SSA Return documents received from XDocks and collected in Centurion when returns arrive on site and hand over to Planning for units to be delivered to Value Logistics.Compile a list with serial numbers for Dispatch to check stock before delivering to Value Logistics.Sending a second’s order list to KIC to capture an order for credited stock that needs to be delivered to the Second-hand dealer and follo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDMzNzM3NzA3P3NvdXJjZT1ndW10cmVl&jid=377523&xid=2433737707
1d
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If you are an Experienced Manager, Sales, coming from long term insurance sector and stay within close range of Vryheid, then this role is for you!
Responsibilities:
Recruitment and development of brokers and sales reps
Ensure team meets their sales targets
Training Brokers
Keep abreast of market trends
Business retention
Drive compliance
Non-negotiables:
Matric
FSCA recognised qualification
RE 5
RE 1
CPD and COB (Long term insurance and investments)
No less than 2 years experience in long term insurance and project management
1 FULL year oversight and management experience, advisory on categories A, B1, B2, C, B1-A, B2-A and retail pension funds
Own car and valid drivers license
Great communication - English
Great negotiation skills
Great persuasion skills
Great leader
Driven
Energetic
Clear criminal record and clear ITC (credit record)
Great track record - list of achievements. Reference checks will be conducted upfront
Please send ALL qualifications, CV and references with CV when applying.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzg2OTI3NjAzP3NvdXJjZT1ndW10cmVl&jid=1745516&xid=3786927603
1d
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Main Objectives
Provide effective
office administrative and support function to the designated manager/s and
teams . The core function will be to
debrief every driver, analysis the route deliveries, oversee that he KPI
targets are met daily.
Responsibilities
·
To
ensure that the Drivers and Vehicles are
allocated correctly to enable daily route monitoring drive
·
To
remain professional in dealings with customers and employees.
·
To file all credit notes, POD`s, invoices and related
documentation accurately and timeously.
·
Debriefing
and reporting on the planned vs. actual route adherence.
·
Daily
route management of bakery delivery vehicles….equals customer service
·
To
analyse & report on operational and customer service trends.
·
To
ensure all systems supporting DRM are
functional, e. g. (Vigil& Mix Telematics)
·
Responsible
for DRM System reporting to management
daily, weekly and monthly KPI`s hit rates.
·
Departure
times, excess kilometres, unplanned routes / stops and kilometres.
·
To
control outstanding crates.
·
Overall
management of drivers.
Competencies
(knowledge, skills and attributes)
· Understanding of the FMCG industry
·
Good
in building relationship and communication skills
·
Good
administrative skills
·
Ability to work under pressure and meet deadlines
·
Be prepared to work additional hours/ Sundays
some/ Public Holidays/ late….
·
Analytical
and innovative mindset
·
Attention
to detail,
·
Basic
IR skills
· Strong
individual
·
Basic
working knowledge of zulu would be advantageous.
Experience and Requirements
·
Matric
, diploma in Administration/FMCG Sales…equivalent
·
Min
3 years Sales Supervisory experience, with a strong emphasis on Customer
Service Delivery.
·
Computer
literate compulsory advance excel user
·
Geographic
information systems/Google earth
·
Route
planning systems, an advantage
·
Routing
and distribution Optimization, knowledge
·
Working
knowledge of vehicle telematics technology and software
·
People
management – experience with working with people at all levels of the
organization.
·
Ability
to interact with all levels of staff.
Skills and
Attributes Required
·
Time
management
·
Accountability
·
Results
driven
·
Adherence
to deadlines
·
Ability
to delegate
·
Sense
of urgency/ results orientation
·
Planning
& organizing
·
Accuracy
& attention to detail
·
Analytical
& numerical ability
·
Assertiveness
·
Innovation/
Continuous improvements
·
Ability
to train/guide/ coachContact : Marushca 082 042 3921 -Email CV to:Marushca@ulungile.co.za
16d
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We are looking for an energetic assistant to join the team at our lodge based on a cattle and game farm in Northern Kzn on the battlefields route. We specialise in school educational tours, events and both international and local tourists. Knowledge of and experience in guest relations as well as cattle and game farming would be an advantage as would post school qualifications and a driver's licenseShould you wish to apply please send your cover letter and CV to weristdies@gmail.com Only shortlisted candidates will be contacted
1mo
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