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1
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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Johannesburg, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202371 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves th...Job Reference #: 202371
1h
1
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Store General Manager required for a reputable Retail company based in Gauteng
Requirements :
Stores Performance & MeasurementAchievement of agreed Gross Profit % Budget;Stock Management & Buying ControlsEnsure that the store is well merchandised and according to rate of sale and that top 250 lines are in stock at all times & ticketedBuild supplier relationship through interaction and dealings.Daily Budgeting, Sales, Reports, and TargetsDaily floor walks and Actioning- set targets daily, weekly and monthly. Follow up daily and increase store standardsEnsure that losses of all kinds are under control. (Minimize damages, expired stock etc)Attend to customer queries and resolve them as promptly as possibleEnsure that the store adheres to all safety and health laws. (Occupational Health and Safety Act.)Ensure that all staff understands what is expected from themEnsure that all Cash safety procedures are followed daily e.g. Cash pick-ups, Cash Drops, Cash Pay-outs and Cash Collections
Should you wish to apply please email your CV through to Kerry O’Hagan at Kerry@profilepersonnel.co.za
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTUzODYxMzE5P3NvdXJjZT1ndW10cmVl&jid=1574150&xid=2953861319
1h
1
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Store Merchandising Manager required for reputable retail/FMCG company based in Johannesburg, Gauteng
Duties : To manage all aspects of the merchandise function within the store for in line of the store operations strategy and buying plan.
Requirements:
Diploma/Degree in purchasing managementEnsure that the store(s) have a full range of appropriate products to suit the needs of the consumer both retail and wholesaleManagement of stock returns and damages, make sure reps check returns before the conclusion of the purchase orderBuild supplier relationship through interaction and dealingsEnsure accuracy of rebate & other income on monthly income statementManaging of Trading and Banner Growth Development
Should you wish to apply please email your CV through to Kerry O’Hagan at Kerry@profilepersonnel.co.za
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTg4MzgzMTU1P3NvdXJjZT1ndW10cmVl&jid=1542754&xid=2188383155
1h
1
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Bramley Mica is looking for an experienced floor manager
PLEASE READ THROUGH THE BELOW CAREFULLY AND ONLY APPLY IF YOU QUALIFY FOR THE POSITION.
APPLICANTS WHO DO NOT HAVE THE REQUIRED EXPERIENCE WILL NOT BE CONSIDERED, PLEASE ONLY APPLY IF YOU HAVE THE RELEVANT EXPERIENCE.
Applicants will have to meet with the following requirements in order to be considered for the position:
- MINIMUM OF 3 YEARS Experience as a FLOOR MANGER
- MINIMUM OF 3 YEARS Experience in HARDWARE
- MINIMUM OF 3 YEARS Experience in SALES
- MINIMUM OF 3 YEARS Experience in MERCHANDISING
Applicant must also be:
- Customer orientated
- Friendly personality
- Target driven
- Must be presentable at all times
- Deadline driven
- Must be able to run a budget
- Team player
- Contactable references required
If you meet ALL the above requirements, please send through your CV as an attachment when replying on this advert.
Salary monthly dependent on experience.
Successful applicants will be contacted for an interview.
Salary: RTBA
Job Reference #: MBRAMMANAGERResponsibility:Bramley Mica is looking for an experienced floor manager
PLEASE READ THROUGH THE BELOW CAREFULLY AND ONLY APPLY IF YOU QUALIFY FOR THE POSITION.
APPLICANTS WHO DO NOT HAVE THE REQUIRED EXPERIENCE WILL NOT BE CONSIDERED, PLEASE ONLY APPLY IF YOU HAVE THE RELEVANT EXPERIENCE.
Applicants will have to meet with the following requirements in order to be considered for the position:
- MINIMUM OF 3 YEARS Experience as a FLOOR MANGER
- MINIMUM OF 3 YEARS Experience in HARDWARE
- MINIMUM OF 3 YEARS Experience in SALES
- MINIMUM OF 3 YEARS Experience in MERCHANDISING
Applicant must also be:
- Customer orientated
- Friendly personality
- Target driven
- Must be presentable at all times
- Deadline driven
- Must be able to run a budget
- Team player
- Contactable references required
If you meet ALL the above requirements, please send through your CV as an attachment when replying on this advert.
Salary monthly dependent on experience.
Successful applicants will be contacted for an interview.
Salary: RTBA
Job Reference #: MBRAMMANAGERSalary: R12000 - 15000Job Reference #: MBRAM0059Consultant Name: LRB Legendary Retail Brands
2h
1
A Mica store in the Northern Sububrbs is looking for an experienced hardware store merchandiser.
Applicants must meet the following requirements:
PLEASE DO NOT APPLY IF YOU DO NOT MEET THESE REQUIREMENTS
- Minimum 3 years experience as a buyer with experience of working on a point of sale system
- Matric
- Friendly and team orientated
- Customer orientated
- Very good communication skills
- Clean appearance
- Detail orientated
- Experience in the building and hardware industry will be an advantage
- Must be computer literate
- Contactable references required
- Strong leadership qualities
If you meet the above requirements, please send through your CV as an attachment when replying on this advert. Salary monthly dependent on experience.
Successful applicants will be contacted for an interview.Salary: RTBCJob Reference #: MERCHBRConsultant Name: LRB Legendary Retail Brands
2h
1
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Inbound Logistics Assistant
Assisting with the (1) coordination of inbound consignments from offshore and local suppliers, (2) control of operational aspects of inbound logistics management, (3) administration and clerical duties relating to inbound logistics management, narrowly, and procurement, broadly.
Tasks (Performance Elements):
Documentation and data control for the Inbound Logistics department.Document vetting and data capturing for the Inbound Logistics department.Administrative support functions for the Supply Chain Officer and the Administration Executive.Liaising with stakeholders of the Inbound Logistics, Procurement and Supply Chain processes of the company’ Group-level structure: in-house Merchandisers & Planners, Distribution Centre staff; Finance department, Management; and external parties such as Suppliers, Factories, Freight Agents, Customs Authorities, Attorneys.
Qualifications:
Degree in Logistics / Supply Chain
Experience:
Development of the individual for the role will be done in-house, on the condition that qualification requirements, skills and personal characteristics are aligned to the employer’s needs and demand of the role. All things being equal, experience in a freight management, supply chain or administrative role will be valuable.
Training:
Training for the requirements of the role will be done in-house, with the possibility of external training if the onuses of either the current role or future role necessitates this.
Skills:
Microsoft Office Suite (Excel most extensively); Sync; Pastel.Communication (oral & written); Detail focused; Ordered; English language proficiency.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjc1Mzg2ODE2P3NvdXJjZT1ndW10cmVl&jid=320593&xid=2675386816
2h
1
Responsibilities:
Developing, negotiating, and sourcing of new products within an eager team of merchandisersResearching local and international trends through store visits, trade fairs and sourcingLiaising and negotiating with customers and suppliersTravelling overseas to identify trends and select suitable products if required by the companyAnalysis of orders including monitoring of quality control specificationsMaintaining of the company’s standard operating proceduresSupply chain responsibilities, including order tracking and adminStrict Adherence to sales and profitability KPI’s
Skills and Experience:
Import Merchandising experience is essential!Natural sales and numeracy abilityHigh level of attention to detail & urgencyAssertive with strong administrative skillsGood interpersonal and communication skills (LEAD meetings and INITIATE sales)Problem solving, lateral thinker and team playerAbility to build, maintain and enhance superior client relationships
Minimum Requirements
University degree
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDA4NDgyMDc/c291cmNlPWd1bXRyZWU=&jid=1153484&xid=340848207
2h
1
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A highly administrative role within the fashion buying team, providing essential support to the Merchandise Department and Merchandise Director
Analyzing consumer buying patterns and predicting future trendsBe able to develop new product/s on own initiative in line with changing consumer trendsUnderstanding of profit margins and sell through marginsRegularly reviewing performance indicators, such as sales and discount levelsManaging plans with the Planner for adequate stock levelsReacting to changes in demand and logistics, between the business, suppliers and value chainMeeting suppliers and negotiating terms of samples and/or new rangesMaintaining relationships with existing suppliers and sourcing new suppliers for future productsUnderstanding the basic rules of vendor management, allocation and price negotiationLiaising with other departments within the organization to ensure projects are completedParticipating in promotional activitiesWriting reports and forecasting sales levelsPresenting new ranges to Merchandise DirectorLiaising with shop personnel to ensure supply meets demandGetting feedback from customersTraining and mentoring junior staff.
Supervisory / Leadership / Managerial Tasks:
None in the current structure, but need to “manage” across companies on Intercompany transactionsEnsure staff and customer satisfaction
Skills required:
Strong analytical skillsNegotiation skills and the ability to network and influence peopleTeamworking and interpersonal skillsExcellent communication skillsNumeracy skills and proficiency using IT and Microsoft OfficeGood organization skills and the ability to multitaskThe ability to cope with the pressure of having to make important decisions and meet tight deadlinesThe capability to work in a fast-paced environment and achieve targetsDrive and determinationEntrepreneurial spirit and a willingness to take risksCommercial awarenessLeadership attributesCreative flairConfident presentation styleA passion for retail.Ability to travel as per the needs of the business – Local and International
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTQ2ODk4NDEyP3NvdXJjZT1ndW10cmVl&jid=1251873&xid=1546898412
2h
1
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Main purpose of the Job:
To ensure current customers have the right products and services, identify new markets and customer leads, and identify prospective customers.
Qualifications:
Qualification in Sales and MarketingDegree/ND in Food Technology or equivalent Knowledge & ExperienceAchievement focusPlanning and organising abilityThe energy to drive service excellenceEmotional intelligence, integrity, flexibility, resilience, accountability, and innovative thinking
Requirements:
Minimum of 3 - 5 year’s sales experience preferably within FMCGBasic cooking ability – demos and presentations to customersAble to conduct formal presentations and communicate effectivelyExtensive customer relationship skillsValid Driver’s license is essential and flexible to travel
Key Responsibilities:
Plan sales calls to ensure a value-added approachLearn and apply customer classificationsPlan on building market share across all categoriesDrive and achieve ingredients volumes/ budgetDrive and achieve casings volumes / budgetDrive and achieve FHG merchandise and equipment volumes/ budgetsConduct weekly demos, and casings tests at platinum target customersBuild on and research product and industry knowledgeWork on promotional activity as per guidelines requiredBuild customer relationships and ensure service effectivenessAnalyse competitor activity and market trends and feedback on market intelligenceSubmit weekly sales and ADAPT reports by the required deadlineProactively look for new business and market opportunitiesManage sales administration and other duties as requiredDeliveries carried out to company standard where appropriateC-Track in line with company standards• Ensure that stock levels are monitored
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzA2NDg5NzUyP3NvdXJjZT1ndW10cmVl&jid=1574138&xid=3706489752
2h
1
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The following will be your duties as the Merchandise Administrative Assistant with the Merchandise Department but not limited to:
Controlling of stock distributionsPrinting and sending of orders to suppliers and tracking their progressFront page order raisingMonitoring of Damages and returns and following up with suppliersTracking of samples and recon of sample chargesAssisting buyers with every day administrative tasksAssisting buyers with preproduction samplesQuality control and inspectionsCreate, edit, maintain product informationProcess and publish products to the site, manage timelines and pipelines for the Merchandise DepartmentKeep up to date with product informationRegularly review information database for accuracy and completeness with the BuyerManage stock levels and adjust pricing with the support from the BuyerMonitor listings and take action on under-performing product lines with the BuyerUpdate and pull weekly Stock and Sales Report and provide feedback to the Buyer.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzUyOTU1MjAyP3NvdXJjZT1ndW10cmVl&jid=1251872&xid=3352955202
2h
1
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We have an exciting opportunity for a creative & experienced, dynamic individual to join the leading Homeware supplier in South Africa. We are a customer centric company, working closely with our customers to ensure we deliver a great product that offers value in terms of quality, price and design.You will be involved in all stages of the product life cycle from new product concepts, range extensions through to overseeing the production, packaging, delivery and store merchandising. You need to hit the ground running and enjoy working in a fast-paced environment. You will thrive and develop if you have excellent attention to detail, a passion for the product and enjoy interfacing with customers.
Responsibilities:• Product selection and presentation – you need to find the gaps• Staying up to date with trends and processes within the Homeware Industry.• Sourcing new factories to improve existing ranges as well as new products• Management of critical path for multiple products from costings to through production and customer delivery• Attending trade fairs and supplier visits in the Far East• Negotiating with suppliers and customers• Attending meetings with customers• Working with designers and marketing to ensure great packaging• Stock management and forecasting• Store merchandising – you will be involved at all levels of merchandising
Skills and Experience:• 5+ years’ experience in Product Development within the Homeware sector – supply or retail - essential• Management experience required• Far East factory and sourcing experience essential• Ability to travel to Asia - must have travelled multiple times previously• Fantastic organisational skills, highly analytical with strong excel skills• Process and procedures driven and an adherence to deadlines.• Project and people management skills, able to multitask at a high level• Strong communication skills• Comfortable with managing and communicating at an executive level• A passion and energy for trends, the products and a fast-paced and innovative working environment• Strong Business acumen
Minimum Requirements• University degree / Tertiary education
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjU2MDEzMDUyP3NvdXJjZT1ndW10cmVl&jid=1173079&xid=2656013052
2h
1
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Are you a Quality Controller interested in a temporary assignment for Peak Season? We are looking for you!
Purpose
To ensure that the products and items stocked in the warehouse meet companies quality standards and are ready for sale to customers.
Key Responsibilities
inspecting the incoming merchandise to ensure that it matches the description, is free from defects, and complies with the company’s quality standards.perform quality checks to ensure that the products are in good condition, with no missing components or parts.checking that product labelling, safety warnings, and other required information are accurate and up to date.maintain records and documentation of quality inspections, noting any discrepancies, defects, or issues with the products.sort, and grade products based on their quality, ensuring that higher-quality items are readily accessible for saleidentifying and reporting overstock or understock situations.coordinating with the supplier, arranging for replacements, and processing returns in accordance with company policies.communicate with various stakeholders
Requirements
Must have Matriculated.Must have at least 1 year experience as a Quality ControllerMust have at least 2 years experience in Warehouse environmentMust have a CLEAR CRIMINAL RECORD
Skills
Attention to detail.CommunicationAnalyticalProblem SolvingTime ManagementTeamworkAdaptability
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODE2NDA2OTMwP3NvdXJjZT1ndW10cmVl&jid=1748741&xid=2816406930
2h
1
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Client based in JHB seeks the services of Business Development/ Sales Representative.
Missions:
Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.Adjusts content of sales presentations by studying the type of sales outlet or trade factor.Focuses sales efforts by studying existing and potential volume of dealers.Submits orders by referring to price lists and product literature.Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.Recommends changes in products, service, and policy by evaluating results and competitive developments.Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Provides historical records by maintaining records on area and customer sales.Any other reasonable request by management not mentioned above falling within your ability , knowledge and skill.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85MTg4NzQyMjM/c291cmNlPWd1bXRyZWU=&jid=1175657&xid=918874223
3h
Leading Homeware Company is looking for an experienced Business Development, Sales & Sourcing â?? Management Level
Skills and Experience:
University degree / Tertiary education
5+ years’ experience in Product Development within the Homeware sector – supply or retail - essential
Management experience required
Far East factory and sourcing experience essential
Ability to travel to Asia - must have travelled multiple times previously
Fantastic organisational skills, highly analytical with strong excel skills
Process and procedures driven and an adherence to deadlines.
Project and people management skills, able to multitask at a high level
Strong communication skills
Comfortable with managing and communicating at an executive level
A passion and energy for trends, the products and a fast-paced and innovative working environment
Responsibilities:
Be involved in all stages of the product life cycle from new product concepts, range extensions through to overseeing the production, packaging, delivery and store merchandising
Product selection and presentation – you need to find the gaps
Staying up to date with trends and processes within the Homeware Industry.
Sourcing new factories to improve existing ranges as well as new products
Management of critical path for multiple products from costings to through production and customer delivery
Attending trade fairs and supplier visits in the Far East
Negotiating with suppliers and customers
Attending meetings with customers
Working with designers and marketing to ensure great packaging
Stock management and forecasting
Store merchandising – you will be involved at all levels of merchandising
Strong Business acumen
Job Reference #: JHB001357/MP
3h
1
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Company situated in Northriding is urgently looking for
POSITION: Junior Technical Sales Consultant
AREA: Johannesburg
DUTIES & RESPONSIBILITIES:
•
Report to relevant Regional Manager on a daily basis
•
Provide technical training to customer base (New & Existing)
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Demonstrations of product range to existing & potential new customers
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Sales generation & promotion of product range to existing customer base
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Basic merchandising of product displays
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Generating new business accounts
•
Attend customer events / exhibition shows
REQUIRED QUALIFICATIONS (no exceptions):
•
Grade 12 / Matric / Equivalent “N” qualification
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Valid drivers license – must have own vehicle
PERSONAL ATTRIBUTES:
•
Fluent in English and at least 1 other official South African language
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Take pride in personal appearance
•
Trustworthy & Honest
•
Outgoing & Confident
•
Self-motivated
•
Enjoy working and interacting with people
•
Able to work independently as well as part of a team
•
Able to work under pressure
•
Willing and able to travel across the country as and when required
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Willing and able to work after hours and during weekends, as and when required
•
Previous sales experience will be beneficial
•
Technical experience in the automotive refinishing industry will be beneficial
REMUNERATION:
•
Will be based on candidate’s employment / earnings history and is negotiable to a certain extent.
Must be well spoken and presentable, a self starter who is reliable and has high energy levels.
Please email detailed cv to bernadette@cnwweb.co.zaJob Reference #: NorthridingConsultant Name: Bernadette Havenga
3h
1
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We are looking for an experienced Merchandiser to produce sales by providing point-of purchase and shelf management services.You will get the right product,in the right place,time,quantity and price.
Locations:
*Randburg
*Roodeport
*PretoriaCBD
*Lenasia
*Vanderbijlpark
*Soshngve
*Burgersfort
*Verweniging
*Woodmead
*Fochville
*Nelspruit
*Welkom
*Fourways
*Polokwane
*Alberton
*Crownminds
*PMB Central
*Richards Bay
*Estcourt
*Ixopo
*harding
*Empangeni
*New Castle
Age Requirement (18-35)
Responsibility:Responsibilities
Plan and develop merchandising strategies that balance customers’ expectations and company’s objectives
Analyse sales figures, customers reactions and market trends to anticipate product needs and plan product ranges/stock
Collaborate with buyers, suppliers, distributors and analysts to negotiate prices, quantities and time-scales
Maximise customer interest and sales levels by displaying products appropriately
Produce layout plans for stores and maintain store shelves and inventory
Forecast profits/sales and plan budgets
Monitor stock movement and consider markdowns, promotions, price changes, clear outs etc
Build constructive customer relationships and team with channel partners to build pipeline and close deals
Remain up to date with industry’s best practices
Requirements and skills
Proven working experience in merchandising
Highly creative with experience in identifying target audiences and devising campaigns that engage, inform and motivate
Up-to-date with the latest merchandising trends and best practices
Excellent verbal and written communications skills
Strong listening, presentation and decision making skills
Commercial acumen and the ability to “decode” customers
BS degree in Marketing or related field
Job Reference #: MerchandiserConsultant Name: Recruitment Rise Up Management
3h
1
SavedSave
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK1613MGR@clicks.co.za)(mailto:CLK1613MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK1613MGR@clicks.co.za)(mailto:CLK1613MGR@clicks.co.za)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0MTA5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241535&xid=1555_54109
2y
1
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK0506MGR@clicks.co.za)(mailto:CLK0506MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to: (CLK0506MGR@clicks.co.za)(mailto:CLK0506MGR@clicks.co.za)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0MDY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241508&xid=1555_54067
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Bluetech Retail is an authorised Telkom SA service provider for Mobile and Fixed Line Products, Services and Solutions with 69 Retail stores, Mini stores and Kiosks situated in the Gauteng, Mpumalanga and Free Sate regions.
The core purpose of the Retail Area Manager position is to manage and assume overall responsibility for the success of a cluster of Bluetech Retail stores, Mini Stores and Kiosks by directing all operational aspects of each retail store, mini store and kiosks and driving sales whilst minimizing costs and ensuring customer service experience.
Ensure that Branch Managers and Kiosk Supervisors and their operational retail staff keep stores to the highest possible standards, being well organised and properly merchandised at all times and that all policies, procedures and work instructions are followed.
* Area Portfolio Sales
* Area Portfolio Financial Management
* Area Portfolio Stock Management
* Customer Experience Management
* Area Operations Management
* People Management
* Performance Management
* Compliance Management
Minimum Position Requirements:
* Qualification: Grade 12 / Matric
Experience:
More than 5 Years’ relevant experience within the ICT and Telecommunication Retail store/kiosk domain with at least 3 years’ experience as Senior/Branch Manager. (Preference will be given to applicants with previous Area Manager experience within the ICT and Telecommunication Retail store domain).
Special Requirements
* Valid drivers license
* Own vehicle
Must be willing to travel to all company stores, mini stores and kiosks
Remuneration:
* Basic Salary (Market Related)
* Traveling Allowance
* Performance Commission as per the conditions set out in the Employment Contract of the company and the attainment of specific targets as set by the Company for the Employee.
Minimum Position Requirements:
* Qualification: Grade 12 / Matric
Experience:
More than 5 Years’ relevant experience within the ICT and Telecommunication Retail store/kiosk domain with at least 3 years’ experience as Senior/Branch Manager. (Preference will be given to applicants with previous Area Manager experience within the ICT and Telecommunication Retail store domain).
Special Requirements
* Valid drivers license
* Own vehicle
Must be willing to travel to all company stores, mini stores and kiosks
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUzNzg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241325&xid=1555_53789
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Responsibilities: Assisting in managing all aspects of a storeMaximising turnover and profitMinimise shrinkage by monitoring stock related risksDeliver exceptional customer service by implementing customer experience strategy.Lead talent selection, training, coaching, retention and recognize initiatives for all team members.Innovative visual merchandising to optimize salesImplement all company policies and procedures.Maintaining health and safety practicesOptimise team through creating an inspiring environment.Align team members to Company culture and create fun. Behavioural requirements: Honesty in dealing with cash or financesInspirational leadership and passionTaking ownershipBuilding and maintaining relationshipsInnovation and ability to deal with change managementThinking adaptability Minimum requirements: Three years of management retail experienceMatric or equivalentMicrosoft – Computer ProficiencyClear Criminal recordAbility to communicate effectively at all levelPlease note: The Cape Union Mart Group is committed to transformation. Appointments and promotions will be made based on candidates who best meet the requirements for the position. Candidates that enhance the diversity of the team will be given preference, in line with our Employment Equity plan.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE2NDY2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1240665&xid=1320_16466
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