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Please forward us your CV and
Personal ID photo to
whatsapp:0739909953
or email:justadsjhbsa@gmail.com,
If you are qualified the position, we will get back to you ASAP.
We offer good salary 20k plus ,based on experience
Description
We seeks an experienced General Manager to run our restaurant along the
Sea Point.Cape Town. The General Manager will be responsible for the management
and overall responsibility of the restaurant. Supervision, performance
management and effective delegation to various junior managers and staff to
ensure an efficient and smooth-running restaurant.
QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED
3-5 years in a similar role.
Experience in dealing with high volume, in a similar environment would be
preferable
Strong Leadership ability;
Ability to delegate and manage down effectively;
Intermediate Microsoft Excel and Word skills;
Strong analytical and problem-solving skills;
High attention to detail and process driven;
Ability to interpret statistical information;
Ability to communicate verbally and in writing with all levels of
management, external customers and third-party service providers;
Self-motivated and deadline oriented;
Ability to multi-task
Discretion and integrity
Problem analysis and problem-solving skills
Stress tolerance
Decision-making
This person will be for employment in a position of trust and honesty and
entails the handling of cash or finances
RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO:
Ensure daily store operational requirements are met
Ensure smooth running of front of house and back of house
Supervision of staff
Ensure store hygiene, maintenance, health and safety requirements are met
Beverage cost, food costs and stock control are within specified range
Be on duty for busy shifts, weekends and all functions.
Ensure effective communication between staff as well as management
Ensure reports are issued timeously
11d
City Centre
Kwikmart requires drivers with own vehicle or motorbike for deliveries in and around Cape Town CBD and surrounding suburbs.
Any interested party can apply by downloading and registering as an agent on the Kwikmart Driver app https://play.google.com/store/apps/details?id=com.driver.kwikmart&hl=en_ZA&gl=US
Sign up and earn on the move as a Kwikmart Driver today!
10d
City Centre
Lash Tech must Be Well groomed...have atleast 1 year experience and have amazing client etiquette.Permanent Make-up Artist must atleast have about 2 years experience and must be professional and have amazing client etiquette.
14h
City Centre
Q u a l i f i e d OHNP wanted in Milnerton & Amanzimtoti area. ZIMBABWEANS VERY WELCOME. R8000 pm with UIF and medical insurance Monday to Friday 7 30am to 4pm, full time.
Please w a t t s u p Steve on 084 729 0608.
Jo b P o r t f o l i o:
You will be required to conduct occupational medicals at a small office in a secure Milnerton business park or Amanzimtoti businesspark you will also be required to perform additional tasks like setting up the office for safety training courses (working at heights, scaffolding, first aid etc) you may be required to conduct onsite medicals at the client's premises when required must have own transport and good telephone etiquette you will be required to do a combination of occupational health medicals and office tasks
No age limit pensioners also welcome to apply Zimbabweans especially welcome.
Please send your enquiry and c v to steve via wattsup 084 729 0608
Steve@HeightsAndSafety.co.za
N.B. YOU MUST BE A RGISTERED AND QUALIFIED OHNP.
1mo
City Centre
Results for Jobs in City Centre
1
SavedSave
Our client based in Cape Town is seeking a Bookkeeper to join their team. This role will report directly to the Finance Manager.
Responsibilities:
Daily capturing on MDA property manager.
Full Debtors function: Monthly billing, utility and ad hoc recoveries.
Full Creditors function: Collection of invoices, obtaining approvals, payments and capturing of selected properties / entities.
Assisting tenants / debtors with queries and reconciliations on accounts.
Loading lease agreements on MDA and ensure that information is captured correctly.
Periodical lease audits.
Requirements:
2 years experience preferred.
Accounting diploma preferred.
Fluent in English and Afrikaans.
Great attention to detail and must be able to multitask.
Working with deadlines and urgency will be Computer literate.
MDA property manager will be advantageous.
To apply, please send your CV with your salary expectations to natasha@personastaff.co.zaPlease note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff Pty (Ltd) is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Finance
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004737/N&source=gumtree
4h
1
SavedSave
Administrative/Bursar position.The school seeks to employ a suitably experienced person for the above SGB position.Applicants should have experience in the following:Receiving, receipting and banking of school fees.Updating and producing school fees statements.Updating electronic cashbook.Follow up on payment defaulters.Handling petty cash.Working knowledge of CEMIS.Completing learner and educator attendance on WCED platforms.Excel, word and outlook.Dealing with WCED + NGO's.• Must have Matric, drivers licence and own vehicle.Please let your CV and application letter speak to the above.Email it to: windermerehighrecruitment@gmail.comApplication closing date: 13th of May 2024Starting date: 1st of June 2024
5h
VERIFIED
1
Our client is recruiting for an experienced Team Leader for their Cape Town branch.
Do you believe that every interaction is an opportunity to make the world around us better? As a Team Leader you should always look the part, act the part, and treat your physical environment as a reflection of your legacy and ours.
Are you this person? Apply now!
Job duties (but not limited to):
• Manage a team
• Ensure the team meets their core KPI of Service targets
• Target setting, call-flow management and interval control, drive and encourage individuals and the whole team, through call and utilization times using measurement, targets, reward and recognition, feedback and communication
• Responsible for the day-to-day management of your team, including the monitoring of shift patterns, timekeeping, absence, and overtime
• Coaching and Developing
• Coach, mentor and develop the team
• Foster a culture of continuous improvement by seeking ideas, challenging the status quo, identifying best practice, and reviewing departmental processes
• Establish goals both for the team and for individual employees and conduct regular performance reviews
• Identify and address any training that your team require
• Collaboration
• Actively work with other Team Managers to ensure that all teams are geared towards achieving the success of the campaign
Key Requirements:
• Grade 12 (minimum)
• You must have your own transport
• Must have 2 years as a Sales Team Leader
• Tertiary qualification, courses and studies in management, leadership, sales /marketing or similar (advantageous)
• Have a qualification (or experience) relating to management, finances, marketing or sales
• Insurance and / or contact centre experience will be preferred
• Be active and enjoy a fast-paced environment where they can think on their feet
• Enjoy engaging with team members and peers and building relationships with clients
• Be a team player and motivator
• Love learning, chasing targets, and problem-solving Salary: Market related, based on your level of experience
Working Hours:
• 24/7 rotational shifts environment
• Company transport within 35km ratio of the site Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202242 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you s...Job Reference #: 202242
1d
SavedSave
Im a Zimbabwean lady aged 27 years. lm looking for job as housekeeper or cleaner sleep out full time or part time. l have 5 years experience .Contact me on 0628993029
10h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Czech Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Czech and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202530
1d
SavedSave
The successful applicant must be responsible, organized and EXCELLENT at communication!
Skills
/ Requirements:
Matric Certificate –Compulsory
English Language & Afrikaans proficiency-Xhosa -3rd
language welcome
Computer Literate (Microsoft Office, Outlook);
Minimum of 2 years sales experience selling policies and/or
loans-Compulsory
Able to identify customer’s needs and requirements
Excellent Communication Skills (both verbal and written)
Excellent telephone skills
Customer orientated , confident and highly motivated self
starters
A pro-active team player - works well in a team and contributes
to the team success
Available immediately
Basic plus commission structure
Weekly/Monthly Incentives and perks!
Please e-mail your CV. to: info@scorerepair.co.za
12h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Swedish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Swedish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hour...Job Reference #: 202527
1d
1
Laundry attendant position available at Wosh Laundry and Dry Cleaners branch
Experience in the industry is required!
11h
1
Lash Tech must Be Well groomed...have atleast 1 year experience and have amazing client etiquette.Permanent Make-up Artist must atleast have about 2 years experience and must be professional and have amazing client etiquette.
14h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Hindi Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202542
1d
1
SavedSave
Based in central Cape Town, we provide support services with a focus on desktop publishing and we are looking for a Arabic Client Liaison Experts who interface between our corporate clients all over the world.
Job description
• Deal with clients in the middle east
• Arabic texting and flipping of documents
• Produce documents as per client specification and according to our quality standards
• Adhere to all stipulated production processes, including proofreading
• Complete administrative tasks, pertaining to timekeeping (for payment and billing purposes)
• Ensure the highest level of quality production output by adhering to client SLA requirements and internal quality criteria, as part of the production process and defined KP
Requirements
• Native in Saudi Arabic and English
• Proven experience in a customer service role
• Graphical experience and accreditation advantageous
• Shift flexibility and weekend availability
• Determined and dedicated
• Common sense
• Resourceful
• Ability to work shifts coupled with the ability to work in a team.
Personal Attributes
• Excellent command ofSaudi Arabic and English
• Positive attitude
• Good work ethics
• Good communicator
• Down to Earth team player
Salary
Market related
Monthly incentive
Shift allowance
Shift between 06h00 until 15h00 shift, Sunday to Thursday
Benefits
Medical Aid
Gym allowance
Cellphone contract allowance
Transport allowance
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202122 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202122
1d
1
SavedSave
Skilled and experienced Painting and Waterproofing
Foreman to oversee all aspects of painting and waterproofing projects. Applicants
will take full responsibility for the site, ensuring successful completion
within specified timelines, budgets, and quality standards.
Responsibilities:
Site Management:
·
Take
full responsibility for the site/project from start to finish.
·
Coordinate
and manage all resources, including materials and labour, to ensure project
completion on time.
·
Implement
and enforce safety protocols and regulations on-site.
Client
and Contractor Interaction:
·
Serve
as the primary point of contact for clients and contractors.
·
Address
client inquiries, concerns, and requests promptly and professionally.
·
Attend
contractors site meetings to provide progress updates and address any issues or
changes when required.
Measurement
and Invoicing:
·
Measure
work done accurately to prepare monthly certificates and invoices.
Quality
Control:
·
Maintain
high-quality standards throughout the project.
Cost
Control:
·
Manage
project costs effectively and keep within allowable budgets.
Variation
Management:
·
Identify
scope changes and variations in the project.
Snagging:
·
Manage
and resolve snagging issues promptly to maintain project progress.
·
Conduct
final inspections to ensure all work is completed to satisfaction before
handover.
Requirements:
Minimum
requirement Matric/Grade 12 or equivalentProven
experience as a Painting and Waterproofing Foreman or similar role.Extensive
knowledge of painting and waterproofing techniques, materials, and
equipment.Strong
leadership and communication skills.Ability
to manage multiple tasks and prioritize effectively.Excellent
organizational and problem-solving abilities.Valid
driver license.Stable
track record
This position offers an exciting opportunity for a
proactive and detail-oriented individual.Email your Cv to jobs@constructrecruit.co.za
14h
2
Here is what you need... A job as an IT technician so that you can gain practical IT experience... but here's the catch: every job you apply for says you first need experience before you can be considered for the job.It's known as a "Catch 22" situation... but it's OK, because we have a solution: we will consider you for an “Apprentice" Junior IT technician position without experience, as long as you:. Have at least a Matric C in Maths (with certificate). Intelligent. Warm. Loyal. Persistent. Self- Organized. Enjoy problem solving. Enjoy assisting people with technical difficulties. Have a passion for all things digital. HAVE A VALID DRIVERS LICENSE (A MUST)and are prepared to work hard and diligently during your 6-month apprenticeship period for very little money.At the end of that time, you will know us, and we will know you, and we would be happy to consider you for a permanent position as a Junior IT Technician at an appropriate salary plus incentives.The remuneration during the apprenticeship period is R6 000 p/month.E-mail your motivation cover letter and CV to: chelsea@absolutecs.co.za(Applications without a motivation cover letter will not be considered)Include Matric results (with certificate). At least a Matric C in Maths is required.
16h
HR Manager needed with immediate effectYou are a resident of Cape TownYou will set up our HR Department You are a people's personYou will receive additional monies by selling our HR services You will do staffing contracts (temporary, permanent and contract) and beyond...You are strong and effective in training and developmentYou are an effective communicatorYou have worked in an employment agency, as part of your working journey...You have a minimum of ten years HR working experienceYou have a relevant degree or diplomaPlease look at our website: www.fjker.africaWe are achieving an unlimited profile of business services, with the intent purpose of developing people's lives...Package offered:Salary - 50 to 70k pm (negotiable)Medical aid (we pay 100%)Pension (we pay 100%)Gym membership (we pay 100%)Profit share and more...Please whatsapp 081 515 2760...
16h
Financial Manager needed with immediate effectYou are a resident of Cape TownYou will set up our international financial department You are a people's personYou will receive additional monies by selling our financial services You will do forecasts, budgets and taking our financial reports to beyond...You are strong and effective in training and developmentYou have a minimum of ten years financial working experienceYou have a relevant degree or diplomaPlease look at our website: www.fjker.africaWe are achieving an unlimited profile of business services, with the intent purpose of developing people's lives...Package offered:Salary - 50 to 70k pm (negotiable)Medical aid (we pay 100%)Pension (we pay 100%)Gym membership (we pay 100%)Profit share and more...Please whatsapp 081 515 2760...
16h
1
SavedSave
Our client, a 247 desktop publishing company that produces business graphics in different languages, is looking for innovative, German-speaking individuals.
Based in Cape Town CBD, we provide support services with a focus on desktop publishing and we are looking for a German speaking Client Liaison Experts who interface between our corporate clients all over the world.
Job description
• Produce documents as per client specification and according to our quality standards
• Adhere to all stipulated production processes, including proofreading
• Complete administrative tasks, pertaining to timekeeping (for payment and billing purposes)
• Ensure the highest level of quality production output by adhering to client SLA requirements and internal quality criteria, as part of the production process and defined KPIs
Requirements
• Native in German and English
• Proven experience in a customer service role
• Microsoft Office proficient, strong PowerPoint skills
• Meticulous, with an eye for detail
• Ability to work under pressure in a fast-paced environment
• Can operate extremely well within a high pressure environment
• Can work independently
• Accountable
• Persistent in the completion of a task
• Graphical experience and accreditation advantageous
• Shift flexibility and weekend availability
• Determined and dedicated
• Common sense
• Resourceful
• Ability to work shifts coupled with the ability to work in a team
Personal Attributes
• Excellent command of German and English
• Must enjoy the idea of working in a demanding environment
• Positive attitude
• A keen eye for details
• Good time management skills
• Good work ethics
• Good communicator
• Down to Earth team player
Salary
Market Related Base Salary and Language Supplement
Transport Allowance
Monthly Incentive
Shift Allowance
Shifts:
• Mondays to Fridays: Rotational Shifts, i.e. 06h00 to 15h00, 10h00 to 19h00 or 14h00 to 23h00
Benefits
Medical Aid contribution R839
Gym/sports membership R100
Cellphone contract allowance R150
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202392 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please em...Job Reference #: 202392
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Slovak Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Slovak and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202536
1d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Norwegian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Norwegian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ...Job Reference #: 202524
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Our client is the first and only African-led climate change re-granting organisation on the continent. Through a combination of grant making, fellowships, transformational research, technical assistance, coalition building and advocacy our client seeks to support interventions at the nexus of climate change, and development that have the greatest potential to deliver long-term socio-economic transformation and inclusive development.
Please take note: This is a 1 year contract position
Purpose
Reporting to the Executive Director, the Senior Human Resource Manager will develop the HR strategy in conjunction with the Executive team, and lead the implementation of all aspects of the employee lifecycle areas in line with the business strategy
Responsibilities include but not limited to:
• Partners with the leadership team to understand and execute the organisations human resources strategy as it relates to current and future talent needs, recruitment, retention, and succession planning
• In conjunction with the HR team members, manages the end-to-end talent acquisition process and onboarding for new staff
• Manages all employee conflict, disciplinaries and terminations
• Provides support and guidance to management and other staff when complex or sensitive issues arise
• Creates the learning and development strategy and oversees training or skills initiatives that provide internal development opportunities for employees
• Oversee the development and implementation of succession planning
• Implement a wellness programme and manage wellness activities
• Implementation and management of performance review system and associated processes
• Manages HR projects related to OD initiatives and liaising with donors and stakeholders to manage these initiatives
• Responsible for evaluating job descriptions and benchmarking new roles or involved with associated projects
• Oversees the employee offboarding process ensuring that exit interviews and knowledge transfer documents and handover processes are completed
• Implementation or oversight of HR administration
• Champion a high- performance culture and support the leadership team and all employees to strengthen the ACFs culture.
• Create and oversee the diversity, equity and inclusion plan for our client and ensure that this aligns with our clients values, business strategy and commitments.
• Maintains compliance with legislation, and is responsible for updating policies and processes related to any changes to maintain compliance
• Managing allocated HR budgets with the finance executive
• Flexibility to contribute to other organisational initiatives when required
Requirements
• Post graduate qualification in HR, Industrial Psychology, Business Administration or a related field
• At least 10 years relevant HR generalist experience, of which at least 5 years should be at a management level partnering with Senior Management teams
• Experience working for a Pan-...Job Reference #: 202664
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Our client based in Cape Town is seeking a Bookkeeper to join their team. This role will report directly to the Finance Manager.
Responsibilities:
Daily capturing on MDA property manager.
Full Debtors function: Monthly billing, utility and ad hoc recoveries.
Full Creditors function: Collection of invoices, obtaining approvals, payments and capturing of selected properties / entities.
Assisting tenants / debtors with queries and reconciliations on accounts.
Loading lease agreements on MDA and ensure that information is captured correctly.
Periodical lease audits.
Requirements:
2 years experience preferred.
Accounting diploma preferred.
Fluent in English and Afrikaans.
Great attention to detail and must be able to multitask.
Working with deadlines and urgency will be Computer literate.
MDA property manager will be advantageous.
To apply, please send your CV to liza-nelle@personastaff.co.zaPlease note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona Staff Pty (Ltd) is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Finance
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004732/LN&source=gumtree
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