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1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Japanese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Japanese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202547
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Slovak Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Slovak and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202538
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Czech Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Czech and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202532
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Hindi Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202544
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Mandarin Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Mandarin and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202541
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Polish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Polish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202535
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Norwegian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Norwegian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ...Job Reference #: 202526
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Swedish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Swedish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hour...Job Reference #: 202529
2d
1
SavedSave
Our client in the Chemical industry based in the Durban area is currently looking to employ a Senior Accountant.
An awesome career opportunity awaits.
Requirements:
BCom Accounting qualification essential.Minimum 3 years relevant experience as an Accountant in a FMCG environment is essential.Minimum 3 years relevant Syspro experience is essential.Experience in the chemical industry will be advantageous.Experience in Payroll Processing advantageous.Up to date knowledge and good understanding of Local and International Tax Legislation (Income Tax, VAT, etc.).Solid understanding of accounting principles, financial reporting standards (IFRS for SMEs), financial processes and practices.Ability to roll-up sleeves and work with team members in a ‘hands-on’ management capacity.Valid driver’s license and reliable transport.
Computer Literacy
Syspro – essential.Intermediate knowledge of MS Office packages (e.g. Excel, Word, Outlook, etc.)Intermediate knowledge of virtual programmes (e.g. MS Teams, Zoom etc.)
Responsibilities:
Bookkeeping and Accounting:
Responsible for the integrity of the Trial Balance and Syspro sub books. Ensure that all data captured into the system is valid, accurate and complete and in line with financial reporting standards.Responsible for processing up to Trial Balance level (Financial Statements).Processing of intercompany transactions.Processing of standard and ad hoc month end and year end journals. This includes, but is not limited to payroll related journals, accruals, provisions, interest on loans, instalment sales, depreciation, etc.Expense claims – check paperwork and general ledger allocations (ad hoc).Maintain all loan schedules.Review and ensure that allocations between divisions / locations are accurate.Track actual financial results against budgets and raise any issues with management.Attend to any additional duties as assigned to by the Management and Cost Accountant.
Banking and Cash Flow:
Daily cash book processing for all accounts (current-, call and credit card accounts).Responsible for the accuracy and integrity of the bank accounts / cash book.Responsible for checking, loading and being the first release on all online banking transactions in line with SOP’s and mandates (creditors, EFT’s, monthly standard payments).Ensure that all statutory and non-statutory payments i.e. creditors, municipal accounts, intercompany payments, SARS, CIPC, etc. are paid according to due dates.Liaise with HR Department related to Payroll Third-party payme...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84MTc4ODM2Mj9zb3VyY2U9Z3VtdHJlZQ==&jid=1466784&xid=81788362
2d
1
A new vacancy is available for a Junior HR & Payroll Administrator for our client in the Chemical and Hygiene Industry. The position is based in Durban.
This Junior HR and Payroll Administrator function consists of the payroll processing function for one company having three divisions on the payroll system.Requirements:
Office support and Communication
Assist with procurement of HR consumables/office items.
Filing kept up to date and easily accessible for others to gain access to information.
Use of Microsoft Office 365 Suite for written verbal and video communication.
Assist with effective communication related to various stakeholders through sharing/receiving applicable information/instructions through informal/formal meetings and keeping minutes thereof.
Assist with translation and circulation of notices on notice boards to ensure upward/downward communication. Maintain notice boards to ensure they are current/updated regularly.
Payroll Data Administration
Assist with payroll data (+-180employees), including but not limited to the following:Processing of weekly payroll.
Assistance with monthly payroll.
Maintain and update attendance management system – full function:
Monitor and report absenteeism to management.
Load/remove employee info (Name, Surname, ID Number, EMP code, Dept and Shift) onto the system and sync with facial recognition.
Correct verified clocks if necessary.
Liaise with staff where queries are concerned.
Human Resources Administration (Providing support and assistance)
Employee / Operational Files
Utilise internal HR-related software programs competently.
Provide a range of clerical and general HR Administration duties including filing, scanning (correct format), photocopying, maintenance of both paper and electronic (SMP) filing systems, and any other clerical support to assist in the efficient operation of the HR Department.
Maintain manual and electronic staff files (i.e. SMP / Share drives / OneDrive etc.) – ensure all relevant supporting documentation and information within the sphere of HR is kept up to date.
Comply with HR Calendar deadlines related to
HR admin functions only
and ensure SMP files are updated as specified.
Discipline and Performance related items:
Assist with administration related to Discipline, Probation, and Performance-related meetings – coordination, booking, minutes and related items.
Attend meetings where required for interpretation purposes.
Ensure administration and or preparations for discipline processes are collated and submitted to HR Officer for review.
Training and Development
Arrange training where required and ensure service providers are within approved BBBEE levels.
Health and Safety
Provide support with IOD administration where necessary.
Assist with loading of IOD on DEL system with oversight from HR / Payroll officer. This task to be issued at a future date.
Ensure medical assessment register is rec
SECTOR: Admin, Office & Support
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAwMy9BSw==&jid=1804369&xid=E.L002003/AK
2d
1
SavedSave
Position: Payroll Administrator
Location: Durban, Riverhorse Valley
Reporting to: Payroll Manager
Purpose of the Position:
Minimum Qualifications:
Minimum 5 years Full Function Payroll Administration and Bargaining Council Administration experienceWorking Knowledge of BCOE, PAYE, UIF, SDL, WCA/IOD, Benefits and Bargaining CouncilsAdvanced Level of Computer LiteracyGood Communication Skills at all levels – Approachable yet confidently and politely assertiveMethodical; Attention to Detail; AccuracyAbility to Work Under PressureJob PrioritizationResults DrivenEffective Query ResolutionProfessional MannerConfidentialPositive AttitudeEmpathyAccountableSelf-MotivatedProactiveHigh Level of Energy
Software Knowledge:
Sage VIPMicrosoft ExcelMicrosoft Office
Duties and Responsibilities:
Manage day-to-day Payroll Processing ensuring 100% accuracy, compliance, and meeting of deadlines.Ensure full understanding of Client SLA requirements & adherence to all applicable Legislative Obligations.Maintain overall Legislative, Statutory, Bargaining Council and Employee Benefit compliance.Payroll Processing and checking prior to finalization ensuring accuracy of Statutory and Benefit contributions and deductions. Payroll Administrator backup.Resolution of all Operations, Client and Associate Payroll queries.Manage Legal and Financial Risk through maintaining current Associate Status Payroll records including timeous Termination processing plus all related leave pay, withdrawal documentation, etc.Payroll Finalization, Balancing, Reporting and FIHRST Net Earnings payments.Weekly and Monthly Reporting; Checking and authorizing Month End 3rd Party Recons and Payments.Clear understanding of, and participation in, Inter-Departmental ProcessesPersonal accountability for ensuring that all deadlines are met.Build and support teamwork relationships with Operations, Clients and Payroll department thereby contributing towards quality service delivery.
Key Performance Indicators:
Full Function Payroll Processing and Record KeepingCompliance with Company Procedures, Policies & Legislation3rd Party Reconciliations & PaymentsMeeting DeadlinesInter-Departmental Teamwork
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzE4MzEzMjI0P3NvdXJjZT1ndW10cmVl&jid=1124811&xid=2718313224
2d
1
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Our client in the FMCG / Wholesale Industry based in Durban is currently looking to employ a HR and Payroll Officer.
An awesome career opportunity awaits!
Requirements:
Three years’ experience in a FMCG environment will be essential with relevant certificate or diploma in Payroll/HR management.Extensive current knowledge of Payroll Systems / ESS / Efiling / Easyfile.Fluent in Microsoft Office with intermediate or advance level Excel is essential.Use of any Time Attendance system will be advantageous.Business English.Good understanding of SARS / UIF & WCA online systems and procedures.Good understanding of Bargaining Council (NBCCI) and Provident fund procedures.Own vehicle and valid driver license.Strong Mathematical skills and good time management skills.Excellent organizational skills and good multitasking skills.Ability to meet deadlines.
Responsibilities:
Communication and Data Management
Adherence to Group Data Management PolicyFiling kept up to date and easily accessible for others to gain access to information.Regular updating of work onto internal system (e.g., SMP platforms) and networks where applicable.Use of Microsoft Office 365 Suite for written verbal and video communication.Effective communication with various stakeholders through sharing/receiving applicable information/instructions through informal/formal meetings and keeping minutes thereof.Ensure salaries, statutory and all other payroll related correspondence are updated onto internal SMP data management platform.Comply with HR Calendar deadlines and ensure SMP files are updated as specified.Regularly post documentation on notice boards to ensure upward/downwards communication.Use of prescribed HR/Payroll templates.Ensure workspace and surroundings are kept in a presentable and professional state.Ensure work is filed correctly and not kept in a cluttered manner.Reducing/managing waste.Ensure archiving is managed as per legislative requirements.Preparing management reports HR relevant data.
Payroll Administration and Management
Utilise all internal Payroll software programs competently.Liaison with all role players – SARS / DEL (e.g., UIF, COID, SETA etc.) / Workmens Compensation / STATS SA / Pension Fund or Council Administrators / Medical Aid.Administrators etc. and ensure compliance by submitting all required information/documentation in accordance with deadlines set.Full payroll function (Total +- 200 employees)Process all Payroll data accurately and efficiently.Prepare relevant schedu...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDQ0NTU1MTA2P3NvdXJjZT1ndW10cmVl&jid=1494847&xid=1044555106
2d
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Takalani Security Holdings is a Security Service Provider based in
Gauteng. We are excited to announce the expansion of our operations to Durban,
KwaZulu Natal. Due to our growing reputation as the go-to guys of the South
African Private Security Industry, we are inviting Males and Females Security
Officers to apply for a number of positions (Grades B and C) that are available
within the Durban Area. If you are a
professional Security Officer with excellent customer service, fit and healthy
as well as committed to providing high-quality security services to clients,
this opportunity is for you.
YOUR RESPONSIBILITIES WILL INCLUDE: ·
Perform static Access Control operations for a range
of commercial and residential areas·
Perform static door operations for a range of retail
shops·
Protect patrons/clients from harm·
Exercise Customer Service·
Exercise Shrinkage controls·
Exercise crowd control during events·
Defuse potentially volatile situations and intervene
when necessary·
Perform basic first aid as and when necessary (an advantage) JOB REQUIREMENTS:·
Physical fitness and healthy ·
New Psira Grade B and C certificate·
Excellent interpersonal and communication skills·
Willingness and ability to work in flexible hours·
Own transport (an advantage) Applicants
will need to undergo a screening process, i.e. Criminal checks, PSIRA Qualification
confirmation, Aptitude Test, and Pre-Employment Polygraph test. If
you have a passion for providing crucial security services and seek a
challenging role with an enthusiastic team. Security officers
with criminal records will not be considered. Please
send your CV, Certified ID Document, and
PSIRA Certificate to the HR Support team using the following contact
details: Office:
(011) 678 1385 or (011) 678 1480Fax:
086 276 3282
Email: hradmin@takalanisecurityholdings.co.za
4d
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