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Senior Developer: Connected Farmer EnterpriseThe client designs and builds digital technology solutions for customers across Africa and beyond inorder to create productive societies. Founded in 2012, the company has market-leading expertise in theagricultural, health, financial inclusion and education spaces and works with mobile network operatorsto bring about positive change in the lives of people through the benefits of the digital dividend. Thecompany is a home-grown African company delivering value to the people of Africa and beyond.What you will doYou will form part of the team that develops Connected Farmer Enterprise. The role entails full stackdevelopment and you will therefore be involved in the full life cycle of software development.You will contribute towards making the current platform more scalable and improving its systemprocesses. In doing so, you will be making a positive impact on the lives of the +- ----- users.Our products are hosted on our Helium Platform and comprise of RESTful APIs, web applications andcross-platform mobile applications that are written in JavaScript.The desktop/browser experience is developed in Heliums own easy-to-learn language. The team usesthe following technology: Helium, PostgreSQL, Atom, Sublime and Bitbucket.We are looking for an individual that is a great team player, problem-solver and quick learner. The idealindividual will be someone who is dependable and dedicated to their work and cares about making adifference in Africa, or more specifically smallholder farming within Africa.What you need7+ years of relevant development experienceStrong SQL experience, i.e. strong data processing skills (statistical analysis experience will be beneficial)What to expectPassionate and dedicated team members - We work hard and support each other because we arepassionate about what we do and the impact we are making.Growth opportunities - We have annual personal development discussions to craft out your journeyahead.We have 5 study leave days for those that are pursuing a qualification or certification.Flexibility - 3 remote work days with core hours being 10:00 - 15:00. We are output, not input focused.An energising environment - We celebrate differences and value individuals. We enjoy celebratingsuccesses, having coffee-walks, playing ping-pong and care about each others personal lives.Income protection & death cover - We care about our staff and their family when unexpected eventsoccur.Employee Wellness Programme - We are holistic beings and therefore we invest in the health andwellbeing of our staff.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ5OTA2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1179915&xid=1108_49906
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Senior Java Developer & Architect (Healthcare solution)My client develops mobile-enabled, cloud-hosted, enterprise software for customers across Africa in order to co-create productive societies. Founded in 2012, the company has market-leading expertise in the agricultural, health, financial inclusion and education spaces and works with mobile network operators to bring about positive change in the lives of people through the benefits of the digital dividend. The company is a home-grown African company delivering value to the people of Africa.The company, a subsidiary of the Vodacom Group.What you will do You will form part of the eLABS team. You will be leading the architectural design and own the technical excellence of the product. You will develop and communicate the use of ‘best practice’ during product development and contribute towards the technical development of junior product developers. The team uses the following technology: Java 1.8, PostgreSQL 11, Git, JavaScript.We are looking for an individual that is a great team player and problem-solver. The ideal individual will be someone who is dependable and dedicated to their work and cares about making a difference in Africa. One of our main drivers, working at the company, is the fact that we build solutions that have a positive impact on people’s lives and with this comes the responsibility of producing work that is of high quality. At the company, we strive to maintain a good balance of working hard and spending time together to build good relationships and celebrate individual and team achievements.What you need• 11+ years of relevant development experience• 4+ years’ experience in Java, JavaScript, HTML, CSS• Strong SQL experience, i.e. strong data processing skills (statistical analysis experience will be beneficial)• Proficiency in Linux operating systemsWhat to expect• Passionate and dedicated team members - We work hard and support each other because we are passionate about what we do and the impact we are making.Senior Java Developer & Architect (Healthcare solution)• Growth opportunities - We have annual personal development discussions to craft out your journey ahead. We have 5 study leave days for those that are pursuing a qualification or certification.• Flexibility - 3 remote workdays with core hours being 10:00 - 15:00. We are output, not input focused. • An energising environment - We celebrate differences and value individuals. We enjoy celebrating successes, having coffee-walks, playing ping-pong and care about each others personal lives.• Income protection & death cover - We care about our staff and their family when unexpected events occur.• Employee Wellness Programme - We are holistic beings and therefore we invest in the health and wellbeing of our staffStarting date:ASAP Location: Stellenbosch, South Africa
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ5OTA0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1179913&xid=1108_49904
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Our client based in the Western Cape is seeking a Support Engineer.
Minimum Requirements:
2 years’ experience working in a customer service role.
A technical qualification such as A+ or N+ is a requirement •
Any qualification or certification that demonstrates application to studies and achieving goals is a benefit.
Experience helping end users with the operation and functionality of developed software applications/integrations
The ability to work in a dynamic environment, prioritising and multi-tasking effectively.
Be passionate about customers and service, with a strong will to make a difference.
Strong problem-solving abilities and excellent communication, customer handling and inter-personal skills. , demonstrating excellent internal and external customer communication skills.
Knowledge of basic network routing & troubleshooting (Ping, Tracert, Pingplotter etc.)
Knowledge of basic PC troubleshooting (Audio, Headsets, Chrome, Windows OS etc.)
Knowledge of analysing and troubleshooting log files (Windows Event View and Windiag)
Experience in a Technical Support Role
Salary R15 000CTC
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzYxMjQxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1251277&xid=1555_61241
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DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business.
ENVIRONMENT:
PROVIDE world-class support to clients as the next 1st Line Support Engineer sought by a rapidly growing provider of cutting-edge Cloud Contact Centre Tech to join its team. Your role will include user queries, troubleshooting, administration support and 1st Line Support services to ensure the smooth operation of the client’s Cloud Contact Centre service. You will assist clients to resolve support queries and manage these requests from creation to resolution. The ideal candidate must possess an A+ or N+ Certification, preferably have experience working in a Call Centre environment, at least 2 years’ experience working in a Customer Service role & Technical Support role. You will require basic network routing & troubleshooting (Ping, Tracert, Pingplotter), PC troubleshooting (Audio, Headsets, Chrome, Windows OS), be able to analyse and troubleshoot log files (Windows Event View and Windiag) with exceptional customer service and quality management skills. The role includes shift work between 7am – 6pm and the roster will sometimes be subject to change.
DUTIES:
* Provide excellent customer service by developing and maintaining a habit of delivering more than expected, demonstrating accountability through action and treating everyone with courtesy and care.
* Remain updated with Standard Operating Procedures and ensure that these are adhered to at all times.
* Provide 1st line user support to customers for tickets logged and assigned on Freshdesk Ticketing System for all IMAC (Incidents, Moves, Additions, Changes).
* Ensure that issues are resolved in a timely manner in order to meet defined SLA targets.
* Own and drive ticket resolution for all assigned tickets including information gathering, troubleshooting, feedback and updates to customers and Freshdesk.
* Escalation to 2nd Line where required according to escalation guidelines.
* Perform basic builds/moves/additions and change requests from time to time when appointed resources for this role are not available.
* Remain constantly up to date and fully conversant with the suite of technologies in order to provide world-class service to fulfil this role.
* Provide 1st Line product support both during and after standard working hours according to the published Standby Roster.
* Fulfil additional roles as required by the Service Desk Manager either permanently or from time to time. These may include special investigations, management reporting, office administration etc.
REQUIREMENTS:
*Qualifications –*
* A technical qualification such as A+ or N+ is a requirement.
*Experience/Skills –*
* Minimum 2 years’ experience working in a Customer Service role.
* Experience in a Technical Support role.
* Experience helping end users with the operation and functionality of developed software applications/integra
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzYxMzUwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1251322&xid=1555_61350
2y
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Our client based in the Western Cape is seeking a Support Engineer.
Minimum Requirements:
2 years’ experience working in a customer service role.
A technical qualification such as A+ or N+ is a requirement •
Any qualification or certification that demonstrates application to studies and achieving goals is a benefit.
Experience helping end users with the operation and functionality of developed software applications/integrations
The ability to work in a dynamic environment, prioritising and multi-tasking effectively.
Be passionate about customers and service, with a strong will to make a difference.
Strong problem-solving abilities and excellent communication, customer handling and inter-personal skills. , demonstrating excellent internal and external customer communication skills.
Knowledge of basic network routing & troubleshooting (Ping, Tracert, Pingplotter etc.)
Knowledge of basic PC troubleshooting (Audio, Headsets, Chrome, Windows OS etc.)
Knowledge of analysing and troubleshooting log files (Windows Event View and Windiag)
Experience in a Technical Support Role
Salary R15 000CTC
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzYxMzY0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1251255&xid=1555_61364
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Java DeveloperEducation: B.Sc Degree preferredExperience: 5-10 yrsReference: JDLJob Description: If you are a Java Developer with Telco Industry experience and you are wanting to enhance your career and work in a team of bright developers. This position is office based where you will be developing solutions within the telecommunication and banking industry. If this is you then please STOP what you are doing and send me your CV NOW!! it.careers@goldmantech.co.zaMinimum Requirements:B.Sc Degree preferred Java Applications, i.e., back-end applications / servicesSQL knowledge and the use of MySQL/MariaDB and Postgres databasesTelco protocols such as SMPP and DiameterJava communications technologies such as SOAP, JSON, etc.High volume message handling (think: thousands of SMS messages per second)Socket programming in JavaSafe thread programmingKnow your way around large Linux systemsExperience in basic troubleshooting and tracing (think: Wireshark, Tcpdump, Ping,etc)Should you meet the requirements for this position, please email your CV to it.careers@goldmantech.co.za or fax to 086 668 8041.Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUzNTEwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1201199&xid=1266_53510
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