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The Reverse Logistics Supervisor helps customers and internal departments return products to the manufacturing department. The role will oversee and process damaged or defective merchandise, coordinate the reverse logistics schedule, prepare reports.
Qualifications:
MatricMinimum of 2-3 years related work experience in a similar roleCertificate/Qualification in the relevant field or studying towards oneMicrosoft Office - knowledge and application is essential.
Key Performance Indicators:
Customer Liaison Duties
Resolving National customer queries via telephone or email timeously.Resolving National driver collection queries by liaising with the customer.Providing collection dates to the customer when required.Assisting with daily and monthly stock counts of Samsung stock in cages.Communicate failed collections to the customer.Following up on 9000# requests and communicating with the KIC team to have the 9000#’s released.
Administration Duties
Maintaining the Client Collection Request Smartsheet with delivery dates and collection statuses.Following up with the responsible XDocks for collection statuses/dates/updates.Updating Samsung’s Aging Report with Collection Statuses and emailing to the customer daily with information captured on the Smartsheet, obtained from Freightware and XDocks for all collections nationally.Update Samsung’s original waybill number to returned status on Freightware once a Return Order Number is received and creating a collection request with the return order number to ensure that the returned unit is scanned in the warehouse reflects on Freight ware under the return order number.Checking the Freight on Floor Report daily to confirm pending claims on floor and preparing Samsung’s MB52 Report and emailing daily to the customer.Capturing Collection requests on Freight ware when required.Compiling SSA Billing Report Monthly.Updating 9000# Smartsheet when stock has been received from other branches and credits have been closed on Accellos.Preparing collection documentation for Centurion collections – Printing collection documents and manual labels and handing over to planning.Distributing Samsung Collection Notes to the responsible XDocks via email.Check SSA Return documents received from XDocks and collected in Centurion when returns arrive on site and hand over to Planning for units to be delivered to Value Logistics.Compile a list with serial numbers for Dispatch to check stock before delivering to Value Logistics.Sending a second’s order list to KIC to capture an order for credited stock that needs to be delivered to the Second-hand dealer and follo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDMzNzM3NzA3P3NvdXJjZT1ndW10cmVl&jid=377523&xid=2433737707
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Area/Location: RoodepoortRequirements: Matric. Responsibilities: Acknowledge visitors and clients immediately by smiling, making direct eye contact, standing up and greeting them in friendly and professional way, making them feel welcome and comfortable.Make every client and pet feel cared for and special.Assist clients by holding doors, helping them with rambunctious pets or children and carrying things when needed.Assist clients with unruly or unrestrained pets. Ensure that all dogs are leashed and that cats and smaller pets are caged. Isolate aggressive pets. Request assistance as needed.Be able to communicate and enforce the Practices payment policies.Listen actively and convey concern, empathy and compassion to clients.Be patient, polite and compassionate with a client who is emotional or discourteous.Be familiar with responses for client complaints or comments regarding their bill or service. Immediately remove loudly complaining or angry clients to a private area where they may speak with the practice manager or doctor.Recognise the limits of your knowledge. If you are not absolutely confident that you know the answer to a clients question, do not answer it. Ask another staff member for help.Maintain the waiting room and retail areas to professional standards.Monitor floors for dirt, urine etc and call for assistance when necessary.Handle telephone and counter calls from clients, staff and the public in a prompt and courteous manner; redirect calls and/or clients as necessary; be able to assess and deal with urgent matters appropriately.Answer telephone and counter enquiries knowledgeably and seek advice if unsure.Ensure Doctors are notified if clients are waiting for longer than 10 minutes or if an urgent patient is presented. If possible inform clients if a wait is anticipated, apologise on behalf of the doctor.Be sensitive to client needs at all times, including monitoring waiting times, consoling grieving clients, handle any client complaints sensitively by enquiring about the reasons for perceived dissatisfaction and attempting to remedy these if possible or seek further assistance.Be sensitive to staff needs at all times including a supportive and friendly atmosphere for veterinary and nursing staff.Ensure reception area is secured and locked and ensure that all heaters, air cons etc are turned off and that the answering machine is on and recording correctly before departure at the end of the day.Ensure all windows are closed.Ensure you are at work and ready at least 15 minutes before the start of your shift.Use and encourage the appointment system and notify walk-ins should there be a wait while booked appointments are seen.Telephones:Answer calls promptly (within 3 rings) in a courteous and friendly manner. NB: Please pay attention to the beeping of the second line. If a call must be placed on hold, ask for the callers permission
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc3OTExX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1200629&xid=1109_77911
2y
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Our retail client in the Home Decor space, based in Port Elizabeth, has a position available for an experienced Visual Merchandiser.The main responsibility of this position is to ensure that the shopping experience is further enhanced for the customers, by maintaining an organized, visually appealing and welcoming store environment.Reporting to the Showroom manager whilst getting direction from the Head office Visual Merchandising team. Great attention to detail is required. Responsibilities:Ensure a high standard of visual merchandising in line with the company’s vision and brand identity in the respective store.Ensure that a high standard of housekeeping is maintained in store, working with store manager and other store employees. Doing floor walks 3 times a day. Consistently achieve the ongoing installation and dressing of the required merchandising plan within the prescribed time frame, which will involve working with the basement team and will include some lifting, carrying etc.People skills to oversee basement staff assistance, ensuring that all tasks allocated are completed professionally and on time.Merchandising monthly promotional settings according to the company’s design directives. Ensure aggressive replenishment of homeware/furniture. Constantly checking stock levels of homeware in cage and not on the shop floor to ensure items are urgently replaced.Be involved in Homeware stock takes if required.Ensure ongoing maintaining/updating of the furniture display settings and homeware shelving/tables as per last floor/setting changes and/or directives from Head office. This requires regular communication with the Head Office VM team. Assist customers and maintain a professional approach, selling when required.Work as a member of the store team assisting colleagues whenever you have opportunity and available time to do so.Ordering the correct flowers and plants for the store(s) timeously, and within the set budget.Ensure required photos of shelving/settings are sent timeously and without exception to the merchandising department.Assisting in receiving, unpacking and checking in of homeware when relevant basement team member not available or high stock volumes are received.Be aware of new product arrivals and lines to be discontinued and plan for this in advance with Head office. Maintain superior product knowledge. Requirements:This position requires education to at least Matric level (ideally a post Matric diploma in Interior decorating field). a minimum of 3 years experience in a similar role and environment/brand.A good eye for furniture settings and homeware and be creative.Demonstrate a thorough knowledge of company and merchandising policies and procedures as well as an understanding of how a retail outlet or store operates.Strong administrative skills and excellent product knowledge.A valid driver’s license and own reliable transport. Behavioural Competencies: Demonstrate a creative, positive, hands-on, can-do attitude, and pro
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQyMTQwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1152391&xid=1266_42140
2y
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Required Licence for Forklift and Reach Truck Code F1A (A= attachment). Tonnage: up to 3 tons.Code F5A/M or C( A= attachment, M=Man cage or C= cage). Tonnage: up to 2.5 tonsMedical fitness certificateMatricAt least 2-3 years Warehouse Experience Essential Duties and Responsibilities • Operate specialty machinery to assemble, or move products• Maintain and monitor machine to make sure it functions properly• Controlling and adjusting machine setting• Ensure the efficient running of production• Understanding of how operated machine works• Conduct quality checks periodically• Verify adequate materials and supplies are available to complete operations as needed• Set up machines (calibration, cleaning etc.) to start a production cycle• Fix issues that might occur during the shift• Check output to spot any machine-related mistakes or flaws• Keep records of approved and defective units or final products• Maintain activity logs• Safely operate machine in supply chain environment , pallet picking , pallet wrapping , bin movement , Container and truck off loading Ensure all product is properly loaded in the vehicle prior to departureBy clicking Apply you confirm that:By the Candidate submitting any personal information to the Company, the Candidate unconditionally and voluntarily, consents to the processing of the submitted personal information for the purposes of:finding the Candidate employment and in this regard, matching your submitted information with our client’s job specifications;conducting appraisal checks, including employment history, criminal record, educational history, qualification and skills checks and credit checks;presenting you as a suitable candidate to our Clients.The Candidate agrees and consent that the Candidate’s personal information may be processed by, or on behalf of the Company for the purposes set out herein.The Candidate agrees that the Candidate will update their personal details with the Company in the event that any personal information may change and/or have to be updated.The Candidate hereby agrees and consents that the Company may retain their personal information for a period not exceeding 5 (five) years. Thereafter, the Company may request consent from the Candidate to retain the Candidate’s personal information for an extended period.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzYzNzQwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1152355&xid=1109_63740
2y
1
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Required Licence for Forklift and Reach Truck Code F1A (A= attachment). Tonnage: up to 3 tons.Code F5A/M or C( A= attachment, M=Man cage or C= cage). Tonnage: up to 2.5 tonsMedical fitness certificateMatricAt least 2-3 years Warehouse Experience Essential Duties and Responsibilities • Operate specialty machinery to assemble, or move products• Maintain and monitor machine to make sure it functions properly• Controlling and adjusting machine setting• Ensure the efficient running of production• Understanding of how operated machine works• Conduct quality checks periodically• Verify adequate materials and supplies are available to complete operations as needed• Set up machines (calibration, cleaning etc.) to start a production cycle• Fix issues that might occur during the shift• Check output to spot any machine-related mistakes or flaws• Keep records of approved and defective units or final products• Maintain activity logs• Safely operate machine in supply chain environment , pallet picking , pallet wrapping , bin movement , Container and truck off loading Ensure all product is properly loaded in the vehicle prior to departureBy clicking Apply you confirm that:By the Candidate submitting any personal information to the Company, the Candidate unconditionally and voluntarily, consents to the processing of the submitted personal information for the purposes of:finding the Candidate employment and in this regard, matching your submitted information with our client’s job specifications;conducting appraisal checks, including employment history, criminal record, educational history, qualification and skills checks and credit checks;presenting you as a suitable candidate to our Clients.The Candidate agrees and consent that the Candidate’s personal information may be processed by, or on behalf of the Company for the purposes set out herein.The Candidate agrees that the Candidate will update their personal details with the Company in the event that any personal information may change and/or have to be updated.The Candidate hereby agrees and consents that the Company may retain their personal information for a period not exceeding 5 (five) years. Thereafter, the Company may request consent from the Candidate to retain the Candidate’s personal information for an extended period.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzYzNzQwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1152355&xid=1109_63740
2y
1
An exciting opportunity exists for a role of Telesales Representative to join this dynamic Cosmetic company in the sales department to achieve certain sales targets for the Independent channels. Telesales is the selling of products or services through the telephone and via email. As a telesales representative, you reach potential and existing customers directly by phone and/or email, to encourage them to buy products and offers.
Responsibilities:
• Direct sales
o Contact existing customers and new prospects to attempt to sell. Use active database to identify customers who have bought a product in the past or prospects whose profiles indicate that they are likely to buy.
o Conducting sales presentations through the phone and screen sharing
o To independent trade – both existing and potential new clients that cover the following channels in all provinces (excluding KZN):
? Independent pharmacy, Health shops and Supermarket (eg Vegan or Natural foods), Salons/spas, Boutique hotels & Spas, Juice bars, Wine Estate stores (gift shops), Markets, Online stores (independents), Lead generation
o Generating and qualifying leads from cold calling o Managing, tracking, and following up on leads by calling them and take and process orders
o Responsible for taking orders and sending them through for processing
o Following up on payment and ensuring orders department have Proof of Payment o Must be in line with Company order and returns policy (minimum order values etc).
o Let customers know about new products or promotions that are relevant to their needs or preferences.
o Handling complaints and dispute resolution is an important role to be played in customer satisfaction and protecting the brand.
o Update daily activity reports. The reports cover the number of calls, leads, customers, sales and other vital information. From time to time there may also be customer surveys that need to be completed
o Meeting monthly and quarterly sales goals in accordance with goals
o This will imply making a minimum number of calls and closing the sale to achieve targets
o Ensure ALL relevant point of sale is available by account in the dispatch area
o Monthly pack up of sales representatives, kit bags
o Launch timings are key and work closely with orders department
o Responsible for stock counts of all POS o Ensure POS cage is kept under lock & key
o Ensure POS cage is kept neat and tidy
o Receive any incoming POS, do a count and pack away neatly (ensure invoices and delivery notes go through to line manager and accounts)
o Regular clean up of old POS material (destroy/recycle)
o Strict control over sample sachets (separate marketing and sales requirements)
ESSENTIAL REQUIREMENTS:
• South African National Senior Certificate (Matric) • Proficient in English, with Afrikaans an advantage • Excellent communication and phone skills • Patience, a persuasive and persistent nature • Sales/target driven • Good writing skills • Professio
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcxMzYzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268457&xid=1555_71363
2y
1
An exciting opportunity exists for a role of Telesales Representative to join this dynamic Cosmetic company in the sales department to achieve certain sales targets for the Independent channels. Telesales is the selling of products or services through the telephone and via email. As a telesales representative, you reach potential and existing customers directly by phone and/or email, to encourage them to buy products and offers.
Responsibilities:
• Direct sales
o Contact existing customers and new prospects to attempt to sell. Use active database to identify customers who have bought a product in the past or prospects whose profiles indicate that they are likely to buy.
o Conducting sales presentations through the phone and screen sharing
o To independent trade – both existing and potential new clients that cover the following channels in all provinces (excluding KZN):
? Independent pharmacy, Health shops and Supermarket (eg Vegan or Natural foods), Salons/spas, Boutique hotels & Spas, Juice bars, Wine Estate stores (gift shops), Markets, Online stores (independents), Lead generation
o Generating and qualifying leads from cold calling o Managing, tracking, and following up on leads by calling them and take and process orders
o Responsible for taking orders and sending them through for processing
o Following up on payment and ensuring orders department have Proof of Payment o Must be in line with Company order and returns policy (minimum order values etc).
o Let customers know about new products or promotions that are relevant to their needs or preferences.
o Handling complaints and dispute resolution is an important role to be played in customer satisfaction and protecting the brand.
o Update daily activity reports. The reports cover the number of calls, leads, customers, sales and other vital information. From time to time there may also be customer surveys that need to be completed
o Meeting monthly and quarterly sales goals in accordance with goals
o This will imply making a minimum number of calls and closing the sale to achieve targets
o Ensure ALL relevant point of sale is available by account in the dispatch area
o Monthly pack up of sales representatives, kit bags
o Launch timings are key and work closely with orders department
o Responsible for stock counts of all POS o Ensure POS cage is kept under lock & key
o Ensure POS cage is kept neat and tidy
o Receive any incoming POS, do a count and pack away neatly (ensure invoices and delivery notes go through to line manager and accounts)
o Regular clean up of old POS material (destroy/recycle)
o Strict control over sample sachets (separate marketing and sales requirements)
ESSENTIAL REQUIREMENTS:
• South African National Senior Certificate (Matric) • Proficient in English, with Afrikaans an advantage • Excellent communication and phone skills • Patience, a persuasive and persistent nature • Sales/target driven • Good writing skills • Professio
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI2MjI5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1191401&xid=1555_26229
2y
1
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Our client in Paarl is looking to employ an Assistant Farm Manager. The successful candidate will be responsible for overseeing all aspects of the farming operations.Duties and Responsibilities include; but not limited to:Managing livestock for maximum productivity and qualityMonitor and maintain the health and condition of livestock.Provides pastures and fodder to maintain appropriate nutritional levels.Organize and conduct farming operations.Direct and oversee general farming activities such as maintaining pens, sheds and cages, fertilizing, controlling pests and weeds, and growing fodder.Maintain fences, equipment and water supply systems.Organize the sale, purchase and transportation of livestock and produce.Maintain and evaluate records of farming activities, monitoring market activity and planning production accordingly.Train and supervise staff.General maintenance of the facilities and maintenance of mechanical equipmentEmployee disciplineExperience & characteristics required for this role:Fully bilingual in Afrikaans and EnglishEnthusiastic, passionate.Good observational and diagnostics skillsExcellent communication and ability to deliver clear and concise instructions.Must be self-motivated, and able to work independently.Good interpersonal skillsAttention to detail.Minimum requirements: Relevant degree or diplomaExperience required: 3 years’ experience in a similar positionStart date: As soon as possibleLocation: Paarl, Western CapeWorking conditions: The conditions will include working outdoors, regular evening and weekend work. Normal working hours will be based on operational requirements of the business.Job Type: Full Time; Permanent with a 3-month probation periodPackage: Negotiable based on experience and expertiseReference Number: FARMMAN001To apply for this position please follow the link to our website:https://konnekt.net.za/jobs/assistant-farm-manager-2/
1mo
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*Reference: 39032725*
Orion Engineered Carbons (NYSE: OEC) is a leading global supplier of carbon black, a solid form of carbon produced as powder or pellets. The material is made to customers exacting specifications for tires, coatings, ink, batteries, plastics and numerous other specialty, high-performance applications. Carbon black is used to tint, colorize, provide reinforcement, conduct electricity, increase durability, and add UV protection. Orion has innovation centers on three continents and 14 plants worldwide, offering the most diverse variety of production processes in the industry. The companys corporate lineage goes back more than 160 years to Germany, where it operates the worlds longest-running carbon black plant. Orion is a leading innovator, applying a deep understanding of customers needs to deliver sustainable solutions. For more information, please visit orioncarbons.com.
To install, maintain and repair mechanical, equipment. To assist with planning and communicate /report within maintenance team. Update computer systems (SAP). Must be familiar with requirements for safety systems on plant equipment and be able to maintain them in working condition. Detects and reports faulty equipment.
* *Maintenance Support Service*
* Inspect all plant equipment for wear or possible defects, execute repairs if necessary.
* Load job cards daily on faulty equipment after inspections.
* Lubricate equipment.
* Clean grease nipples and equipment after lubrication.
* Remove access grease from the equipment daily.
* Ensure that all rotating equipment is cleaned and kept in good painted condition.
* Maintain all equipment as per planned maintenance system, as well as requested maintenance or breakdowns.
* Update completed planned maintenance schedules on computer.
* Drive forklift to move equipment to workshop for maintenance.
* Maintenance includes:
- - change seals
- vee belts & couplings
- reactor sections
- filter bags & cages
- pillow - blocks
- taper lock
- parallel & hanger bearings
- rollers on conveyers
- Fit lubricating extension pipes
- filters & steam traps
- make gaskets for flanges
- overhaul machines.
* Do safety checks on all equipment.
* General housekeeping :
* Ensure that all bolts, nuts, gaskets, lagging, cladding, metal, welding rods and anything else is removed from the plant after the work is done.
* Construct / assemble new equipment.
* Install & commission new equipment.
* Upgrade/modify existing equipment.
* Minor gas or arc welding and plastic related welding.
* On a daily basis job cards must be updated to reflect the exact work done on the equipment.
* Close off the job cards that are completed daily.
* Maintain the computer maintenance system.
2. *Scheduled Maintenance*
* Perform preventive and corrective maintenance activities as per plant safety regulations, maintenance plans and procedures.
* Must be thoroughly familiar with safety requirements and installed safety systems
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQ3NTUwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1235092&xid=1555_47550
2y
1
SavedSave
Our retail client in the Home Decor space, based in Port Elizabeth, has a position available for an experienced Visual Merchandiser.The main responsibility of this position is to ensure that the shopping experience is further enhanced for the customers, by maintaining an organized, visually appealing and welcoming store environment.Reporting to the Showroom manager whilst getting direction from the Head office Visual Merchandising team. Great attention to detail is required. Responsibilities:Ensure a high standard of visual merchandising in line with the company’s vision and brand identity in the respective store.Ensure that a high standard of housekeeping is maintained in store, working with store manager and other store employees. Doing floor walks 3 times a day. Consistently achieve the ongoing installation and dressing of the required merchandising plan within the prescribed time frame, which will involve working with the basement team and will include some lifting, carrying etc.People skills to oversee basement staff assistance, ensuring that all tasks allocated are completed professionally and on time.Merchandising monthly promotional settings according to the company’s design directives. Ensure aggressive replenishment of homeware/furniture. Constantly checking stock levels of homeware in cage and not on the shop floor to ensure items are urgently replaced.Be involved in Homeware stock takes if required.Ensure ongoing maintaining/updating of the furniture display settings and homeware shelving/tables as per last floor/setting changes and/or directives from Head office. This requires regular communication with the Head Office VM team. Assist customers and maintain a professional approach, selling when required.Work as a member of the store team assisting colleagues whenever you have opportunity and available time to do so.Ordering the correct flowers and plants for the store(s) timeously, and within the set budget.Ensure required photos of shelving/settings are sent timeously and without exception to the merchandising department.Assisting in receiving, unpacking and checking in of homeware when relevant basement team member not available or high stock volumes are received.Be aware of new product arrivals and lines to be discontinued and plan for this in advance with Head office. Maintain superior product knowledge. Requirements:This position requires education to at least Matric level (ideally a post Matric diploma in Interior decorating field). a minimum of 3 years experience in a similar role and environment/brand.A good eye for furniture settings and homeware and be creative.Demonstrate a thorough knowledge of company and merchandising policies and procedures as well as an understanding of how a retail outlet or store operates.Strong administrative skills and excellent product knowledge.A valid driver’s license and own reliable transport. Behavioural Competencies: Demonstrate a creative, positive, hands-on, can-do attitude, and pro
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5NTI0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1187097&xid=1266_49524
2y
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