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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Bloemfontein, Free State Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202375 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves...Job Reference #: 202375
3d
1
Responsibilities:
Exceed customer expectations by practicing customer selling techniques.
Adhere to stock loss controls in store
Ensure individual targets are met consistently
Ability to maximise and drive sales by identifying opportunities to increase turnover.
Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
Create an inspiring environment. Have fun
Behavioural requirement:
Honesty in dealing with cash and finances
Building & maintaining relationships
Innovation & change management
Thinking adaptability
Taking ownership
Minimum requirements:
6 months of retail experience
Matric or Equivalent
Clear Criminal record
Microsoft – Computer Proficiency
Ability to communicate effectively.
Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
Please note: The Cape Union Mart Group is committed to transformation. Appointments and promotions will be made based on candidates who best meet the requirements for the position. Candidates that enhance the diversity of the team will be given preference, in line with our Employment Equity plan.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNDE5XzMyOTJfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1167666&xid=1419_3292
2y
1
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Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager.
*Job Purpose:*
* To ensure service excellence at the point of sale by ensuring fast and efficient customer service and point of sale (POS) operational activities.
*Job Objectives:*
* To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.
* To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration
* To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.
* To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.
* To timeously and efficiently resolve all customer queries in line with the Companys policies.
* To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.
* To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Qualifications and Experience:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at grade 12 level
* Essential: Relevant Retail/Business Management qualification (External applicants)
* 1 years experience in a customer facing role, overseeing the work of a number of employees within a retail/FMCG store operations environment
* Numeracy and stock management experience
*Skills, Abilities and Job Related Knowledge:*
* Understanding and application of financial management principles
* Retail/FMCG background and understanding of merchandising and promotions principles
* Knowledge of stock, cost, risk and compliance management procedures
* Knowledge of customer service excellence
* Knowledge of labour legislation and IR practices
* Knowledge of competency based interviewing
* Results and target driven
* Sound managerial skills
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
* Leading and Supervising
* Delivering Results and
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzYxNjM2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1251503&xid=1555_61636
2y
1
To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.
*Job Objectives:*
* To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
* To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
* To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
* To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
* To prevent wastage in own area by adhering to stock rotation principles.
* To prevent stock losses by following all risk management policies and principles.
* To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
* To implement product merchandising by following the merchandising guidelines and procedures.
* To adhere to all store standard operating procedures.
* To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.
*Knowledge:*
* Desirable: Basic health, fitness and supplements product knowledge
* Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)
*Skills:*
* Essential: Good communication and interaction skills
* Customer and service orientation
* Selling skills
* Merchandising skills
* Desirable:
* Basic computer literacy
*Competencies:*
Essential:
* Relating and Networking
* Persuading and Influencing
* Delivering Results and Meeting Customer Expectations
Desirable:
* Following Instructions and Procedures
* Presenting and Communicating Information
* Achieving Personal Work Goals and Objectives
*Experience:*Essential:
* At least 1 year related experience
* Selling skills; customer related training
Desirable:
* Experience working with sports nutrition and vitamin related products
*Education:*
* Essential: Matric (50% English , 50% Maths/ 60% Maths Lit and a pass in Physical Science or Life Science)
* Desirable: Sports / fitness / nutrition qualification
*Experience:*Essential:
* At least 1 year related experience
* Selling skills; customer related training
Desirable:
* Experience working with sports nutrition and vitamin related products
*Education:*
* Essential: Matric (50% English , 50% Maths/ 60% Maths Lit and a pass in Physical Science or Life Science)
* Desirable: Sports / fitness / nutrition qualification
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzYxNTYzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1251460&xid=1555_61563
2y
1
Responsibilities:
Exceed customer expectations by practicing customer selling techniques.
Adhere to stock loss controls in store
Ensure individual targets are met consistently
Ability to maximise and drive sales by identifying opportunities to increase turnover.
Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
Create an inspiring environment. Have fun.
Behavioural requirement:
Honesty in dealing with cash and finances
Building & maintaining relationships
Innovation & change management
Thinking adaptability
Taking ownership
Minimum requirements:
1 - 2 years of retail experience
Matric or Equivalent
Clear Criminal record
Microsoft – Computer Proficiency
Ability to communicate effectively.
Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
Please note: The Cape Union Mart Group is committed to transformation. Appointments and promotions will be made based on candidates who best meet the requirements for the position. Candidates that enhance the diversity of the team will be given preference, in line with our Employment Equity plan.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNDE5XzI5MDJfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1157377&xid=1419_2902
2y
1
Qualifications: Grade 12 / equivalentExperience and Requirements: 5 or more years management and sales experience, within the steel and tube industry is essential and not negotiable.A proven track record reselling of steel and tube productsValid drivers license (a company vehicle or car allowance will be provided)Computer literate advanced skills in Excel and Syspro would be an advantageOf Sober habitsStrong trading and negotiating skillsAble to close a deal and increase market awarenessA stable work record and have contactable referencesEnsure that there is the correct stockholding to satisfy customer needs and requirements.Ensure that stock is replenished.Managing of dead and slow-moving stock.Negotiate prices with suppliers on large buyout orders.Purchase order processing and proper sign off procedure.Must reside in or around the Bloemfontein area. Duties and Responsibilities: Training of internal, retail, and external sales staff.Assisting with quotations and large orders.Provide updated supplier lists to staff to ensure product is purchased at the right price from the correct supplier.Provide staff with weekly specials lists.Assist internal, retail, and external sales staff in closing deals.Delegating of duties to sales staff.Implement change in procedures set by management.Ensure that annual and sick leave forms are signed and handed to the Branch Manager.Motivating and managing of sales staff.Ensure necessary customer service levels are maintained by all staff.Ensuring that budgeted sales targets are met for internal, retail, and external sales.Opening and following up on new accounts and loyalty accounts.Making sure all customer details are updated op the system, should anything change.Assist debtors lady with any account queries.Processing of invoices.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcxMzAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1181102&xid=1109_71300
2y
A National Casket and Coffin Manufacturing Company
requires a Marketing and Admin Assistant at its Retail Warehouse and
Distribution Centre in Bethlehem. We are seeking an individual with experience
in the areas sales and marketing, stock and asset control. We are seeking a
very strong and vibrant sales person to develop and grow with the company with competency
areas not limited to:
·
Strong marketing and sales experience
·
Good communication and writing skills
·
Must be willing to travel and market the
range of products
·
Be able to increase sales and bring in new
customers
·
Develop and manage a new customer data
base.
·
Provide trend analysis of customer
purchases.
·
Maintain and develop strong customer
relationship.
·
Contribute to product change, enhancements
and development based on customer requirements and market trends.
·
Be able to visit customers and promote the
company, sales and products
·
Must be able to speak and communicate in
the local language.
The
incumbent must be computer literate, know how to work on Excel, emails & an
accounting software package with Inventory management and control. Must be Honest
and reliable, No criminal records.
This is an exciting position that we are
willing to develop with a the right individual that is willing to learn and
bring a positive vibe to the company. If you are energetic and a goal setter,
we are interested in hearing from you.
Please send CV with salary expectancy
and traceable references to finmanager@casketsgalore.co.za
or use the link to upload your CV.
The Head office is based in Durban.
22d
1
* Retail (Pharmacy) Territory Sales Manager (Representative) who will be responsible for selling, detailing and marketing NHC, FHC, OTC, Self Help and related products to Pharmacies in the private sector
*Job Functions-:*
* Retail sales
*KEY RESPONSIBILITIES:-*
* Promoting Products and Implementing Sales / Marketing Strategies
* Building and maintaining positive working relationships with pharmacists and supporting administration staff e.g. pharmacy assistants
* Drive pharmacy front shop business by means of merchandising (i.e. window and gondola-end display building, ensuring visibility of shelf & counter-top talkers, stock date- rotation etc.) and product training.
* Regularly attend company meetings, technical data presentations and briefings
* Keeping up to date with the latest trends and medical trials supplied by the company to optimize sales opportunities and interpreting, presenting and discussing this data with health professionals during presentations
* Monitoring competitor activity and competitors’ products
* Keeping informed of new developments in the pharmaceutical industry, anticipating potential positive and negative impacts on the business and adjusting own sales strategy accordingly
* Developing strategies for increasing opportunities to meet and talk to contacts in the retail sector
* Monitor own sales performance and use data to focus own sales activities for best results
* Work closely with marketing department to improve knowledge and implement strategies
* Management and implementation of Disease Management - Pharmacy advertising and in store promotions
* Management of quarterly customer business reviews with DM pharmacies
*Planning/Work Management:-*
* Arranging appointments with pharmacists, medical professionals and support staff, which may include pre-arranged appointments or regular “cold” calling in order to influence them to support companys products
* Manage sales territory and monitor call coverage and frequency to optimize sales
* Planning work, schedules and weekly and monthly timetables.
* Work with colleagues and manager to discuss future targets
* Analyzing sales data on pharmacy purchasing habits to increase sales
* Working with manager to plan how to approach contacts and creating effective business plans for making sales in a particular area
* Monitor own sales effectiveness and use data to focus own detail activities for best results including High Visibility (HiViz)
*Administration:-*
* Keeping detailed and updated records of all contacts, which may involve database management/Repwise
* Administration deadline on the following need to be adhered to monthly and bi-monthly/ or as necessary
* Expenses (Direct Sales and SMART)
* Diseases Management and deals/promotions
* Dealing with adhoc administration requests as & when necessary
* Capturing of any leave, petrol expense claims, subsistence allowance on ESS
*SMART
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI2MzE3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1191442&xid=1555_26317
2y
1
SavedSave
Responsibilities: Exceed customer expectations by practicing customer selling techniques.Adhere to stock loss controls in storeEnsure individual targets are met consistentlyAbility to maximise and drive sales by identifying opportunities to increase turnover.Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.Create an inspiring environment. Have fun. Behavioural requirement: Honesty in dealing with cash and financesBuilding and maintaining relationshipsInnovation and change managementThinking adaptabilityTaking ownership Minimum requirements: Six months of retail experienceMatric or equivalentClear Criminal recordMicrosoft – Computer ProficiencyAbility to communicate effectively.Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)Please note: The Cape Union Mart Group is committed to transformation. Appointments and promotions will be made based on candidates who best meet the requirements for the position. Candidates that enhance the diversity of the team will be given preference, in line with our Employment Equity plan.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEzNzE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214117&xid=1320_13714
2y
1
SavedSave
To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
*Job Objectives:*
* To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
* To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
* To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
* To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
* To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
* To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
* To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
*Education and Experience Requirements:*
* Essential: Registered Pharmacist with SAPC
* Desirable: Retail Pharmacy experience
* Desirable: Unisolve experience
* *
*Job Knowledge and Skills Required:*
* SAPC and relevant legal knowledge
* Ethical working practice and compliance
* Knowledge of stock, cost, risk and compliance management procedures
* Knowledge of patient care, professional counselling
* Knowledge of customer service excellence
* Tutorship and coaching skills
* Results and target driven
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Interpersonal skills (Customer service orientation and effective patient care)
* Computer literacy
* Strong financial acumen
* *
*Essential Competencies*
* Following instructions and Procedures
* Relating and networking
* Delivering Results and Meeting Customer Expectations
* Relating and networking
* Planning and Organising
* Coping with Pressures and Setbacks
* Entrepreneurial and Commercial Thinking
* Working with people
* Adhering to Principles and Values
*Kindly note that only applicants who meet the requirements will be contacted.*
*We are committed to the principles of Employment Equity.*
*Education and Experience Require
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzM4MDUxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1231523&xid=1555_38051
2y
1
SavedSave
A well established Pharmaceutical Group is looking for a Senior Pharmacist for one of their branches in Bloemfontein.
* Manage retail pharmacy
* Dispensing of prescription medicine and provide information regarding medicine
* See that all levies gets paid daily (script discrepancy report)
* Over-the-counter information, advice and sales of medicine to clients
* Order stock and be responsible for controlling the stock
* Meetings with medical representatives and ordering of stock through X-Procure
* Do rep orders accordingly to average monthly usage
* Responsible for managing personnel matters regarding:
* Approval and management of leave
* Reporting and submitting of sick leave
* Control attendance register (Ouch system)
* Manage marketing initiatives
* Legally compliance of managing retail pharmacy as required by the South African Pharmacy Council
* Work emergency hours if required
* Manage and oversee tills
* See that all COD payments get paid daily by the drivers (COD report daily)
* Weekly follow-ups of outstanding medical fund payments received from ICW
* Completion and follow-up of correspondence via e-mail on a daily basis
* Advice and dispensing medicine to clinic clients in cooperation with the clinic nurse
* Observation and correction on a daily basis of:
* Tidiness and needed reparations in the Pharmacy
* Appearance and service of Personnel
* Quarterly compile lists of dead / bulk stock to ensure that the stock gets distributed through the group
* Maintain pre-packs and bulk stock quantities
* See that stock gets unpacked and see that shelves are stocked and pricing is correct and clearly visible (shelf talkers and price labels)
* Do month-end procedures and reports between the 26th and 31st monthly
* Manage and ensure accurate stock-take annually
* Organize locums for the Pharmacy
* Ensure that all locums are qualified and registered as prescribed by law (Pharmacists, Pharmacist Assistants and Nurses)
* Report queries of locums regarding their payments
* See that all personnel adhere to the clocking policy
* Any duties as requested by the owner from time to time, that will ensure the profitability, safety or better functioning of the Pharmacy
* Salary: Market Related
*Please note:*
By applying for this position and providing Fokus Personnel with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of an employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without obtaining your prior c
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzM1NDMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1230667&xid=1555_35432
2y
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