Retail store manager required in Boksburg Gumtree Jobs

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Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager. *Job Purpose:* * To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand. *Job Objectives:* * To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team. * To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration. * To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image. * To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager. * To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Groups labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed. * To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets. * To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR. * To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values. *Education and Experience Requirements:* * Essential: Grade 12 (Maths 50% and English 50%) * Essential: Relevant Retail/Business Management qualification (External applicants) * Desirable: Degree in Relevant Retail/Business Management * Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme * Financial management experience (budgets, profit and loss statements, financial ratios, etc.) *Job Knowledge and Skills Required:* * Understanding and application of financial management principles * Retail/FMCG background and understanding of merchandising and promotions principles * Knowledge of stock, cost, risk and compliance management procedures * Knowledge of customer service excellence * Knowledge of labour legislation and IR practices * Knowled https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIxNzcxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1176808&xid=1555_21771

Boksburg

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To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.Job Objectives: To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC). To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards. To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required. To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs. To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR. To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets. To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs. To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams. To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value. Knowledge: SAPC and relevant legal knowledge Ethical working practice and compliance Knowledge of stock, cost, risk and compliance management procedures Knowledge of patient care, professional counselling Knowledge of customer service excellence Knowledge of labour legislation and IR practices Sound understanding and application of financial management principles Knowledge of competency based interviewing Skills: Sound managerial, tutorship and coaching skills Results and target driven Planning and organising skills Problem-solving skills Strong customer orientation Interpersonal skills (Custome https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yOTJfMTkzNzMxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1165143&xid=292_193731

Boksburg

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