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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Bloemfontein, Free State Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202375 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves...Job Reference #: 202375
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Minimum RequirementsMinimum 3 Years Experience in a similar role with a proven Track RecordMust be able to handle an average of 30 New and PreOwned units per monthMust be able to perform against TargetsMatric CertificateNQF 4 Retail or Short-Term Insurance Qualification with a minimum of 120 FAIS Credits (LEGISLATIVE REQUIREMENT)RE Accreditation (LEGISLATIVE REQUIREMENT)NCA Accreditation (LEGISLATIVE REQUIREMENT)CPD Hours up to Date for all CyclesCOB CompletedUp-to-date knowledge of vehicle legislation, trade practices, dealership policies and proceduresStrong communication and negotiation Skill setSalary StructureNegotiable Basic SalaryIncentivesBenefits(Only suitable candidates will be shortlisted and contacted within 14 days)
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4mo
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If you have vast experience in the FMCG/Retail and Manufacturing and looking to step into a manager role, look no further. JOB & COMPANY DESCRIPTION The successful candidate will be responsible for:Financial statementsBudgeting & forecastingFinancial ModellingVariants AnalysisManaging a teamEDUCATION Completed CA(SA) neededJOB EXPERIENCE & SKILLS REQUIRED 2 4 years FMCG/Retail/ Manufacturing industry experience3 years minimum management experience
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2y
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Job purpose:
Plan, lead and direct the management of day-to-day activities of Field Agents and Customer Service Consultants through effective people and branch management in order to foster client centricity, increased productivity and enable operational sales excellence.
Knowledge & Experience:
Matric
RE
Retail Management / Business Diploma advantageous
Minimum of 2 - 4 years retail experience in a well-established brand
Minimum of 2 - 4 years Management/Supervisory experience
Experience managing at least 3 - 9 staff reports
Experience working in a branch with at least R 1.5 million turnover per annum
Proven track record of driving sales and stock management
Planning and implementation of promotional activities - Branch based and national
oven record of people management performance management and employee relations experience
Relevant Operation, Administration and Financial Management
Computer Literacy in MS Office and Intermediate Excel
*Desired Skills: *
* Insurance Skills
* Sales Strategy
* Sales Planning
* Management
* Sales reports
* Sales team management
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2y
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View All Vacancies Add to WishList Apply Fuels Site Manager Hinterland has an exciting new position available for a qualified Fuels Site Manager. Reference Number: GC-5519 Closing Date: 23 February 2022 (4 days) Company:Hinterland Location: Bloemfontein Fuels Department: Retail Fuel(Management) WHAT YOULL NEED: * Grade 12* Valid Code A Drivers Licence * 2 to 3 years relevant experience (preference fuel and convenience-retail experience)* Knowledge about Occupational Health and Safety Act, PPA, NEMA, CPA* Knowledge of retail fuel industry* Knowledge of convenience-retail business practices* Systems knowledge including SAP and ARCH* * Preference will be given to a candidate with a business qualification and a qualified franchisee course with an oil major WHAT YOULL BE DOING:* Responsible for Hinterland Fuel Station and Express Shop management and operations* Management of employees* Customer care and service* Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized and well kept* Ensure all merchandise is stocked and displays are attractive, priced correctly and displayed in a safe manner* Monitor cash over/short, inventory shrinkage, and drive offs daily* Ensure that fuels wetstock is managed and reconciled as per the prescribed SOP * Order fuel and receive deliveries as per the SOP* Oversee the maintenance and proper housekeeping of all the related assets and equipment on site to minimise downtime and maximise return on asset* Represent the business at various industry bodies such as business chambers, retailers associations etc.* Conflict resolution, cultural agility, honesty and integrity We are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age or other legally protected status.Kindly note that a consumer credit record will be requested in respect of all appointments which involve dealing with cash or finances.Should you meet the above requirements and be of the opinion that you can make a contribution to the company, kindly register and apply on our Career Page at www.groupcareers.co.zaShould we not have contacted you within six weeks of the closing date, you may assume that your application has been unsuccessful. Add to WishList Apply Group Careers serves as a career portal for the Senwes Group of companies. One place where all jobs are advertised and where one can read more and/or apply for vacancies.
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Role
Holistically manage a cluster of (6-8) QSR (Quick Service) restaurants through effective leadership and high impact training of management teams. Through our people & service promise, deliver world class customer centric experiences that maximise sales & profit. The Area coach plays a pivotal role for the area performance which is measured by the area balance scorecard. As QSR market leader, the brand standards are a critical component entrusted to area coaches for 100% operational compliance. A substantial part of the area coaches’ day is spent inside restaurant’s conducting structured and tailored restaurant visits with Restaurant General Managers.
Responsibilities :
• Assume a strategic role in estimating future growth capacity
• Identify leadership qualities of teams to grow into management positions
• Develop and continually improve processes to maximise operational efficiency
• Plan and develop strategy for operational management and development
• Drive sales & customer growth through the implementation improved customer satisfaction programs
• Customer complaints resolution (health inspectors, customers and employees, etc.)
• Evaluate performance of Restaurant Managers against established targets, identify and train on opportunities
• Maximize profit through operational excellence and spend smarter initiatives
• Comply to all reporting and control standards and procedures of the company
• Partner with People Capability Coach for designated certification on Teams and Managers
• Partner with Marketing manager for effective implementation of marketing promotions (LSM) to drive sales
Critical Competencies :
• Intermediate to Advanced MS Office skills (Teams, Excel, MS Office, PowerPoint)
• Excellent command of the English language
• Position requires working over some weekends and during festive season
• Strong commercial skills & business acumen
• Strong coaching skills that can achieve results through the team in a collaborative fashion
• Proven analytical ability
• Excellent literacy, numeracy skills
• Strong organisational skills
• Team player
• High personal standards
• Strong communication skills
• Excellent planning and time management
Min Qualification required
• Relevant 3-4 years Tertiary qualification (Diploma or Degree)
Experience required:
• 3 years or greater Management leadership experience, managing multi sites in a similar industry (QSR, Restaurant or Food Retail)
• Commercial background and a proven track record of performance Drivers Licence (Code 8) – for more than 2 years
• Drivers Licence (Code 8) – for more than 2 years
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5mo
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Operational Finance Manager reporting to the Group Financial Manager
*Minimum 1–2years experience in accounting/finance*
*Job Overview*
A Financial Manager is responsible for running the accounting and financial activities of an organisation. They analyse the economic stability of the company and provide financial information to other departments, enabling these departments to make budgeting and investment decisions. A Financial Manager reports on costs, productivity, margins and company expenditures.
*Areas of Responsibility (Your duties will include but are not limited to:)*
* Provides financial information to management by researching and analyzing accounting data; preparing reports.
* Prepares asset, liability, and capital account entries by compiling and analyzing account information.
* Documents financial transactions by entering account information.
* Recommends financial actions by analyzing accounting options.
* Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
* Substantiates financial transactions by auditing documents.
* Maintains accounting controls by preparing and recommending policies and procedures.
* Guides accounting clerical staff by coordinating activities and answering questions.
* Reconciles financial discrepancies by collecting and analyzing account information.
* Secures financial information by completing database backups.
* Maintains financial security by following internal controls.
* Prepares payments by verifying documentation, and requesting disbursements.
* Answers accounting procedure questions by researching and interpreting accounting policy and regulations.
* Complies financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.
* Prepares special financial reports by collecting, analyzing, and summarizing account information and trends.
* Maintains customer confidence and protects operations by keeping financial information confidential.
*Knowledge, skills and experience required*
* Bachelor’s in accounting, or finance.
* Minimum 1–2years experience in accounting/finance.
* Experience with financial reporting requirements.
* Warehousing and retail experience will be beneficial.
*Competencies*
* Highly organised
* Ability to multi-task
* Reliable
* Self-motivated
*Travelling involved to various regions *
Salary R35 000 ctc
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2y
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Responsibilities:
Exceed customer expectations by practicing customer selling techniques.
Adhere to stock loss controls in store
Ensure individual targets are met consistently
Ability to maximise and drive sales by identifying opportunities to increase turnover.
Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
Create an inspiring environment. Have fun.
Behavioural requirement:
Honesty in dealing with cash and finances
Building & maintaining relationships
Innovation & change management
Thinking adaptability
Taking ownership
Minimum requirements:
1 - 2 years of retail experience
Matric or Equivalent
Clear Criminal record
Microsoft – Computer Proficiency
Ability to communicate effectively.
Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
Please note: The Cape Union Mart Group is committed to transformation. Appointments and promotions will be made based on candidates who best meet the requirements for the position. Candidates that enhance the diversity of the team will be given preference, in line with our Employment Equity plan.
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2y
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Ackermans is looking for a Senior Manager to lead, direct and manage Retail Operations across Free State, Eastern Cape, Northern Cape, North West and Lesotho. The position is responsible for driving profitability and performance through operational KPIs and development and execution of strategic plans. The position will be based in Bloemfontein.
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2y
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trainee Retail managerprevious experience in Retailexperience in Fmcg/foods/ meats industryexperience in supervisory
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2y
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We are looking for a young, dynamic Human Resources and Employment Relations Officer who will be responsible for the implementation of HR strategies, programmes and policies. The successful candidate will also be responsible for maintaining employment relations and the implementation, coordination and adherence to Employment and Labour Laws and processes.
To ensure success you need to multitask effectively in a fast-paced, dynamic environment, and perform your duties in a manner that ensures sound labour relations and ultimate legislative compliance. Top applicants are dedicated, competent and have strong leadership skills.
Minimum Requirements:
* Minimum qualification is a Degree in Human Resources / Law with Labour Law as module;
* A minimum of 3 years’ experience as HR practitioner and Employment Relations Officer with proven experience in chairing and initiating disciplinary processes, grievance management and implementation of Employment Legislation;
* A solid understanding of the BCEA, LRA and Sectoral Determination 9 for the Wholesale & Retail Sector;
* Have strong administrative skills;
* Be articulate and be able to present in-house training on HR and Employment Legislation and policies;
* Proficiency in English and Computer literate (MS Office)
HR, IR, OFFICER, BLOEMFONTEIN
HR, IR, OFFICER, BLOEMFONTEIN
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Qualifications: Grade 12 / equivalentExperience and Requirements: 5 or more years management and sales experience, within the steel and tube industry is essential and not negotiable.A proven track record reselling of steel and tube productsValid drivers license (a company vehicle or car allowance will be provided)Computer literate advanced skills in Excel and Syspro would be an advantageOf Sober habitsStrong trading and negotiating skillsAble to close a deal and increase market awarenessA stable work record and have contactable referencesEnsure that there is the correct stockholding to satisfy customer needs and requirements.Ensure that stock is replenished.Managing of dead and slow-moving stock.Negotiate prices with suppliers on large buyout orders.Purchase order processing and proper sign off procedure.Must reside in or around the Bloemfontein area. Duties and Responsibilities: Training of internal, retail, and external sales staff.Assisting with quotations and large orders.Provide updated supplier lists to staff to ensure product is purchased at the right price from the correct supplier.Provide staff with weekly specials lists.Assist internal, retail, and external sales staff in closing deals.Delegating of duties to sales staff.Implement change in procedures set by management.Ensure that annual and sick leave forms are signed and handed to the Branch Manager.Motivating and managing of sales staff.Ensure necessary customer service levels are maintained by all staff.Ensuring that budgeted sales targets are met for internal, retail, and external sales.Opening and following up on new accounts and loyalty accounts.Making sure all customer details are updated op the system, should anything change.Assist debtors lady with any account queries.Processing of invoices.
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A well-established organisation in Bloemfontein is seeking an Administrative Officer to join their team. Salary will be discussed in interview.
*PLEASE NOTE: *
*Should you apply for this vacancy and your skills and experience DO NOT match the inherent REQUIREMENTS of this position, YOUR APPLICATION WILL BE IMMEDIATELY DELETED. Please ensure that you READ and understand this advertised position BEFORE sending your CV to us, or otherwise you will just be wasting YOUR time and ours.*
* Ensure audit deliverables are maintained according to the standard required by the auditors
* Any ad-hoc duties which are assigned
* General administration duties are required
* Supporting department managers and staff
* Balance route sheets and cash up of Jumpers/Drivers
* Responsible for all aspects of petty cash/approval thereof/payouts/re-cons
* Attend to all staff related queries – Debtors
* Creating, updating, and maintaining records and databases
* Responsible for cash collections by SBV guards
* Do re-cons on the following: cash/routes/safe/cashiers
* Comply with and prioritize all health and safety requirements, policies and procedures
* Responsible for collecting all routes from the safe
* Input all monies collected from customer accurately
* Recon all cash, cards, stamps and vouchers received from shop
* Recon petty cash: from shops and Warehouses
* Manage cash received, making sure cash balance on a daily basis
* Regular float counts to be submitted to Head office
* Submit daily cash recons/petty cash to Head office
* Have a minimum of 2 years’ experience in Administration
* Must have a Matric Certificate
* Excellent communication & interpersonal skills
* Good time management skills
* Be computer literate in MS Office & IQ Retail
* Be bilingual in English & Afrikaans
Salary will be discussed in interview
* Have a minimum of 2 years’ experience in Administration
* Must have a Matric Certificate
* Excellent communication & interpersonal skills
* Good time management skills
* Be computer literate in MS Office & IQ Retail
* Be bilingual in English & Afrikaans
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2y
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* Retail (Pharmacy) Territory Sales Manager (Representative) who will be responsible for selling, detailing and marketing NHC, FHC, OTC, Self Help and related products to Pharmacies in the private sector
*Job Functions-:*
* Retail sales
*KEY RESPONSIBILITIES:-*
* Promoting Products and Implementing Sales / Marketing Strategies
* Building and maintaining positive working relationships with pharmacists and supporting administration staff e.g. pharmacy assistants
* Drive pharmacy front shop business by means of merchandising (i.e. window and gondola-end display building, ensuring visibility of shelf & counter-top talkers, stock date- rotation etc.) and product training.
* Regularly attend company meetings, technical data presentations and briefings
* Keeping up to date with the latest trends and medical trials supplied by the company to optimize sales opportunities and interpreting, presenting and discussing this data with health professionals during presentations
* Monitoring competitor activity and competitors’ products
* Keeping informed of new developments in the pharmaceutical industry, anticipating potential positive and negative impacts on the business and adjusting own sales strategy accordingly
* Developing strategies for increasing opportunities to meet and talk to contacts in the retail sector
* Monitor own sales performance and use data to focus own sales activities for best results
* Work closely with marketing department to improve knowledge and implement strategies
* Management and implementation of Disease Management - Pharmacy advertising and in store promotions
* Management of quarterly customer business reviews with DM pharmacies
*Planning/Work Management:-*
* Arranging appointments with pharmacists, medical professionals and support staff, which may include pre-arranged appointments or regular “cold” calling in order to influence them to support companys products
* Manage sales territory and monitor call coverage and frequency to optimize sales
* Planning work, schedules and weekly and monthly timetables.
* Work with colleagues and manager to discuss future targets
* Analyzing sales data on pharmacy purchasing habits to increase sales
* Working with manager to plan how to approach contacts and creating effective business plans for making sales in a particular area
* Monitor own sales effectiveness and use data to focus own detail activities for best results including High Visibility (HiViz)
*Administration:-*
* Keeping detailed and updated records of all contacts, which may involve database management/Repwise
* Administration deadline on the following need to be adhered to monthly and bi-monthly/ or as necessary
* Expenses (Direct Sales and SMART)
* Diseases Management and deals/promotions
* Dealing with adhoc administration requests as & when necessary
* Capturing of any leave, petrol expense claims, subsistence allowance on ESS
*SMART
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Job & Company Description: My client based in Bloemfontein has been the name on everyones lips for well over a century and is a global powerhouse.This multinational organisation is now in the market looking for a Financial Manager to join their dynamic team in Bloemfontein. This is an amazing opportunity for a qualified CA(SA) with very strong management experience, to gain immeasurable experience within the FMCG industry. Duties: Annual Financial StatementsFinancial ReportingManagement accountsFinancial Reviews, Tax and VATBudgets and ForecastsDo not hesitate and apply with Graham today! Job Experience & Skills Required: Qualifications: Qualified CA(SA)Experience: Minimum 5 7 years of commercial experience within FMCG, Manufacturing or Retail is requiredStrong Management experience is essential
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2y
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A well established Pharmaceutical Group is looking for a Senior Pharmacist for one of their branches in Bloemfontein.
* Manage retail pharmacy
* Dispensing of prescription medicine and provide information regarding medicine
* See that all levies gets paid daily (script discrepancy report)
* Over-the-counter information, advice and sales of medicine to clients
* Order stock and be responsible for controlling the stock
* Meetings with medical representatives and ordering of stock through X-Procure
* Do rep orders accordingly to average monthly usage
* Responsible for managing personnel matters regarding:
* Approval and management of leave
* Reporting and submitting of sick leave
* Control attendance register (Ouch system)
* Manage marketing initiatives
* Legally compliance of managing retail pharmacy as required by the South African Pharmacy Council
* Work emergency hours if required
* Manage and oversee tills
* See that all COD payments get paid daily by the drivers (COD report daily)
* Weekly follow-ups of outstanding medical fund payments received from ICW
* Completion and follow-up of correspondence via e-mail on a daily basis
* Advice and dispensing medicine to clinic clients in cooperation with the clinic nurse
* Observation and correction on a daily basis of:
* Tidiness and needed reparations in the Pharmacy
* Appearance and service of Personnel
* Quarterly compile lists of dead / bulk stock to ensure that the stock gets distributed through the group
* Maintain pre-packs and bulk stock quantities
* See that stock gets unpacked and see that shelves are stocked and pricing is correct and clearly visible (shelf talkers and price labels)
* Do month-end procedures and reports between the 26th and 31st monthly
* Manage and ensure accurate stock-take annually
* Organize locums for the Pharmacy
* Ensure that all locums are qualified and registered as prescribed by law (Pharmacists, Pharmacist Assistants and Nurses)
* Report queries of locums regarding their payments
* See that all personnel adhere to the clocking policy
* Any duties as requested by the owner from time to time, that will ensure the profitability, safety or better functioning of the Pharmacy
* Salary: Market Related
*Please note:*
By applying for this position and providing Fokus Personnel with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of an employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without obtaining your prior c
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A well-established organisation in Bloemfontein is seeking a Senior Buyer to join their team. Salary is market relatedPLEASE NOTE:Should you apply for this vacancy and your skills and experience DO NOT match the inherent REQUIREMENTS of this position, YOUR APPLICATION WILL BE IMMEDIATELY DELETED. Please ensure that you READ and understand this advertised position BEFORE sending your CV to us, or otherwise you will just be wasting YOUR time and ours.Qualifications and Experience:Have a minimum of 5 – 10 Years’ Experience as a Buyer or in a similar fieldPrevious experience in Logistics will be an advantageExperience with supply & demandExcellent communication & interpersonal skillsHave a valid Driver’s License & own vehicleThe ability to beat deadlines & work hardHave a valid Matric CertificateBe computer literate in MS OfficeHave good time management skillsStrong mathematical knowledgeBe bilingualKey Performance Areas:Identify customer preferences and forecast consumer trends- Identify market and realize a possible shortage or over supply and to take advantageEvaluate supplier options according to prices, quality etc. and determine the best choices and how to form a strategic partnership with suppliersDiscover and purchase new products and check the quality and popularity of those already on our shelvesNegotiate terms of agreements to achieve the best deal for our companyEnsure the timely delivery of products and compliance with the contracts of purchase need to understand the urgencyMonitor stock levels and make plans for buying within budgetNeed to read and analyses stock reportsIE-drop in sales leads to investigation etc.Create reports on sales, budgets and customer satisfaction and adjust your strategies accordinglyForge and maintain trust relationships with suppliers to promote fair dealing with the correct strategic partners in the businessAttend events, fairs, and exhibitions to remain up to date with the market’s trendsLiaising with existing suppliers and negotiating contractsSourcing and building relations with new suppliersSourcing and selecting new products through catalogues and by a breast of market changes ect.Monitoring market changes, competitor prices and productsAnalyzing past sales patterns to anticipate trends in consumer buying patternRecommending clearance sales and varying delivery schedules to help control stock levelsPresenting new ranges to Retail Managers, Warehouse Manager and Stock ControllersAssisting visual merchandisers in planning store layouts to promote key linesWorking with the advertising department to present sales promotions.Attend meetings with Management and Staff
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