Customer Experience Manager Sub-Sahara Africa Jet Park
Job Summary: Direct Reports 1 x Customer Service Manager, Products and Exports
1 x Customer Service Manager, Lubrication, Services & Solutions, 1 x CX Digital Support Representative
Job purpose: To lead, direct and drive the strategic and operational development activities within customer service in Sub-Sahara Africa.
The role requires the implementation of a delivery network, operational targets, activities, performance, delivery and execution of meeting the customer expectations that is aligned to the corporate business strategy of Sub-Sahara Africa.
Leading, actively coaching the customer service managers and customer service representatives with effective and efficient support that contributes to the achievement of the business objectives and growth.
Proactively support the sales team in driving sales targets, take part in leads and opportunity generation for sales and sales campaigns
Implementing effective business processes, guidelines, and strategies to increase the efficiency of customer service and business operations jointly with the leadership team and with the extended management team.
Harnessing a working environment which encourages teamwork, purposeful action taking, energy and creativity.
Minimum requirements:
A minimum of 8-10 years with proven customer service management within a multi-national company.
? A minimum of 5-7 years in a generalist management role with proven leadership experience within a multi-national company.
? Extensive knowledge of ERP systems including DOH, COH, and Syspro.
A formal tertiary qualification in Business Management is essential.
? Knowledge of customer service principles and practices.
? Ability to develop processes and systems to improve operational efficiencies.
? A systematic, logical, analytical approach to problem solving and decision making.
? Ability to present findings and recommendations to leadership team, management team, regional management team and structures within an international group matrix.
? General business unit management / staff management experience, with the ability to be flexible to manage direct reports and their subordinates when required.
? Strong customer orientation (both internally and externally) to drive business, string negotiation skills, strong performance management and strategic planning.
? Confidentiality, tact, and discretion in dealing with people.
? Excellent planning, organisational and administrative skills.
? Excellent communication and presentation skills English.
? Leadership skills and must have the ability to motivate and team building ability.
? Sound interpersonal skills and must have the ability to interact with staff at all levels with influence, persuasion, and ability to command respect.
Desirable ? Experience of working in a mult
Salary: R4000
Job Reference #: 49854
Consultant Name: Michael Longano
ELECTRICAL MANUFACTURING
Certification & Laboratory Engineer
R&D
The Area
The Client is a leader in outdoor lighting world-wide whose mission is to provide cost-effective lighting solutions for safe, comfortable, and sustainable environments. The Certification & Laboratory Engineer position will form part of the Research and Development (R&D), based at Head Office in Olifantsfontein.
Job Purpose
Responsible for ensuring that all products comply with the requirements of national and international standards. To plan, direct and coordinate the testing of luminaires to ensure maintained compliance with relevant standards. This specifically includes the testing of luminaires used in explosive atmospheres.
Content of the mission
- Product Certification - SABS and CERTEX
Ensure that all new and existing models of products are tested by an accredited test laboratory and that products comply with the requirements of the relevant standards. Retention and maintenance of product certification test records and capturing them on the CLIENT- CLIENT intranet system.
Liaise with the SABS Certification Department and CERTEX regarding the sampling and testing of post-permit samples and the carrying out of external post-permit audits.
- Testing of luminaires to specific permit conditions - SABS and CERTEX
Ensure that luminaires are tested internally in accordance with the requirements of specific permit conditions (SABS and CERTEX certification) to verify compliance with the requirements of relevant specifications.
Liaison with CERTEX with regards to change to design in Ex luminaires as defined in the type test report, ensure updating of the quality system and maintaining a system for categorizing updates, authorizing of initial approval and changes to relevant drawings, registering and control of drawings, authorizing of concessions, informing clients of any applicable special conditions for safe use and any schedules of limitations of luminaires used in explosive atmospheres. Responsible to ensure that all the necessary documentation accompanies the delivery note (IA Certificate, CERTEX certificate, CLIENT- CLIENT certificate with luminaire serial numbers, luminaire drawing). Ensure that unique serial numbers are applied to all luminaires and that the client acknowledges the receipt of the documents by signing the delivery note.
Conducting general safety tests on luminaires governed by the relevant national and international standards, coordinating the drawing and testing of samples from production/stores to verify compliance with the requirements of standards and formally keeping record of all test results.
- Testing of luminaire components
Conducting tests on new components for po
Purpose of the job:
To assess, co-ordinate and monitor the total safety and environmental function for the relevant business unit to ensure compliance with all legislation regarding all workplace activities and the use of plant, equipment and substances. The role has a strong focus on training, continuous knowledge sharing and building a safety culture in collaboration with all stakeholders on the shop floor.
Experiential and Educational requirements:
- Grade 12
- SAMTRAC (Safety Management Training Course)
- HIRA (Hazard Identification Risk Assessment) training
- Sound knowledge of Safety legislation, Construction Regulations, OHS Act 85 of 1993
- Minimum of 2 years’ experience in the Safety, Health and Environment
- Must have a valid driver’s licence
- Knowledge and understanding of, ISO14001, ISO 18000
- Risk Management and Supervisory Management techniques
- Computer Literacy and MS Office (Outlook, Word, Excel, Power point)
- Project Management will be Advantage
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Facilitates the implementation of standards according to the requirements of the OHSAS guidelines and ISO standards
- Ensures the organization is aware of and complies with, all legislation in relation to the use of its plant, equipment and substances, as well as in all workplace activities
- Ensure records systems are maintained at Corporate in accordance with generally accepted auditing standards
- Ensure all company safety policies and instructions are adhered to and followed
- Determine training requirements and implement safety procedures
- Promotes occupational health and safety within the organization and encourage safer healthier working practices
- Updates and maintains safety policies and procedures
- Safety related administration and Responsible for weekly safety patrols & reports
- Identifying hazards and assess risk
- Incidents and accidents management and associated COID management
- Internal / External SHE audit and compliance monitoring
- Support with the company’s ISO 14 001 EMS, internal auditing, management review, diagnostic review.
- Contractor Management
- Assist with any ad hoc duties as directed by the Management
We are seeking an Accountant. The successful candidate must have minimum 5 experience of working in an Audit and Accounting firm.
Main responsibilities and accountabilities:
The successful applicant will be required to handle (but is not limited to) the following:
- Writing up books to balance sheet
- Drafting financials in Caseware
- Compilations
- Debtors, including capturing and reconciling
- Creditors, including capturing and reconciling
- Bank statement and recon, including credit and petrol cards
- Payroll/payslips, and EMP201 and EMP501 submissions. Review and audits from SARS
- VAT calculations and VAT201 returns. Review and audits from SARS
- Knowledge on UIF
- Knowledge on WCA
- Fixed asset calculation and depreciation
- Journal posting
- Monthly management accounts, budget and cashflow preparation
- Complete Individual, Company and Trust Income Tax returns
Personal competencies:
- High attention to detail and accuracy
- Ability to work well independently and in a team
- Accountable, responsible, delivery orientated and deadline driven
- Ability to work in fast-paced environment and multi-task
- Solutions driven and strong problem solving skills
- Innovative, flexible, adaptable and resourceful
- Ensure professional and positive attitude at all times.
- Display excellent communication skills (both verbal and written).
- Self-motivated, driven and determined.
- Must be assertive and confident in their abilities.
- Strong client focus and service delivery
Experience and qualifications:
- Degree or Diploma equivalent
- Completed SAIPA / SAICA articles
- At least 5 years of experience in bookkeeping/accounting at a professional firm
- Proficiency in both English and Afrikaans is essential for this role
Fully computer literate on:
- Xero Accounting
- PaySpace/SimplePay
- Microsoft Office (Word, Excel, Powerpoint)
- SARS Efiling
Marketing Analyst – Sandton
Are you a data-savvy marketer with a sharp eye for trends and a passion for performance-driven campaigns?
The Employer is seeking a dynamic and commercially minded Marketing Analyst to join their team in Sandton. This role is perfect for someone who thrives on turning insights into action, collaborating across teams, and driving measurable results in the after-sales environment.
What You’ll Do:
Conceptualize and execute strategic after-sales campaigns to boost Dealer Throughput and Genuine Parts sales.
Develop compelling business cases and marketing briefs for campaigns and present them to key stakeholders.
Conduct market research, HPG analysis, and dealer performance tracking to inform promotional strategy.
Engage with Dealers regularly to gather insights, manage queries, and support field teams with campaign data and tools.
Coordinate the parts incentive program, Dealer workshops, and initiatives aimed at improving customer loyalty and retention.
Support strategic projects, special promotions (like Bulk Deals or Save a Car), and cross-channel activities within after-sales.
What You’ll Bring:
A Diploma or Bachelor's degree in Marketing, Sales, Commerce, Data Management/Science, Engineering, or a related field.
At least 3 years of experience in Sales, After-Sales, Dealer Operations, or Campaign/Promotions Management.
Advanced skills in MS Office (especially Excel and PowerPoint) and proficiency with data tools like Power BI, Tableau, Python, or Google Analytics.
Strong conceptual, analytical, and communication skills, with the ability to think creatively and critically under pressure.
A self-starter attitude with strong teamwork, pl
https://www.executiveplacements.com/Jobs/M/Marketing-Analyst-1204301-Job-Search-07-18-2025-02-00-14-AM.asp?sid=gumtree
The Quality Control team is responsible for the quality checking of client instructions (forms) against established product and business rules before submitting those instructions for ultimate processing. These instructions include new business, additions, switches, repurchases, static changes, broker changes, etc. This must be done accurately and within an agreed upon turnaround times. Our client is seeking a highly organized and detail-oriented Customer Due Diligence (CDD) Specialist to manage continuous monitoring and customer due diligence processes. This role is essential in ensuring compliance, managing risk, supporting business transformation, and driving operational excellence. The successful candidate will be responsible for the end-to-end lifecycle of CDD activities, from planning and execution to risk mitigation and stakeholder reporting.
Responsibilities:
- Project and Process Management:
- Define the scope, objectives, and deliverables of due diligence projects in alignment with business goals and stakeholder expectations
- Develop and manage detailed plans
- Support the implementation of process improvements to reduce variation, eliminate inefficiencies, and enhance quality
- Ongoing Customer Due Diligence:
- Conduct and oversee regular checks (QC) and reviews to ensure compliance with internal policies and external regulations
- Ensure timely and accurate completion of customer due diligence reviews within required turnaround times and SLA standards
- Investigate and resolve errors or issues with customer due diligence submissions, taking full ownership of resolution
- Collaboration and Communication:
- Liaise with internal teams, to resolve queries and ensure completeness of customer due diligence documentation
- Maintain open, transparent communication with stakeholders and provide regular updates to management
- Attend and contribute to team meetings, training sessions, and ongoing development initiatives
- Support team members during periods of high workload or absence, promoting a collaborative team culture
- Compliance and Documentation:
- Ensure all forms and online submissions meet business rules, including appropriate signatories, broker permissions, and security checks
- Adhere to all business rules, regulatory requirements, and operational procedures
- Complete tasks within specified cut-off times and maintain a high level of accuracy
Requirements:
- Bachelor degree in Business, Finance, Compliance, Risk Management, or a related field
- Experience in due diligence, compliance, project management, or operational roles
- Familiarity with industry-specific tools and platforms used in due diligence or client onboarding processes
- Previous involvement in transformation or change management projects is advantageoushttps://www.executiveplacements.com/Jobs/C/Customer-Due-Diligence-CDD-Specialist-18-month-con-1204299-Job-Search-07-18-2025-02-00-14-AM.asp?sid=gumtree
Consultant Name: Marlene Smith
AGRICULTURAL INDUSTRY
Business Development
This position is sales-focused, and the successful candidate will be responsible for marketing and selling the company’s returnable packaging and technology solutions into the Agriculture Sector.
You’ll join an efficient and collaborative team and make a real contribution to a smarter, more sustainable future in the agriculture Sector.
You will report to the National Business Development Manager. The successful applicant will be responsible for securing clients in the Gauteng, Mpumalanga, Limpopo, and Northwest Regions.
Job Responsibilities:
- Prospect and secure potential customers to achieve annual new business sales targets.
- Generate sales opportunities and implement sales strategies for Client technology solutions, which include the full suite, viz., Spray, Harvest, Scouting, Asset Management, and pruning visibility applications.
- Identify and close returnable packaging opportunities for Harvest, Storage and equipment supply to markets.
- Maintaining a strong relationship with the customer through query resolution and proactive identification of potential issues
- Interrogate Customer requirements and submit such requirements accurately to the relevant HOD to assist with solution development.
- Meet targets as per the annual sales budget.
- Assist in producing research documents and stay abreast of industry matters.
- Keep informed of the Company’s product/service offerings and industry conditions to enhance successful customer outcomes.
- Partner with the Business Innovations team, Key account management team, and inter-company partners to implement best practices for implementing solutions and problem-solving.
- Interface and liaise with large key customers regularly.
- Study market changes and development of competitors’ prices and products and assess their direct and indirect effects, supported by relevant analyses and reports.
- Prepare and report on the Company’s monthly sales figures with full variance analysis.
- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
- Maintains professional and technical knowledge by attending educational workshops, exhibitions, and trade shows, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional workshops.
Requirements
- Proven record of successful deals closed and meeting / exceeding sales targets.
- The ability to write detailed yet compelling proposals and reports.
- The capacity to work alone or as part of a team.
- Self-motivated and a competitive nature; confident and persuasive
- Excellent Presentation Skills
- Above average Cu
https://www.executiveplacements.com/Jobs/B/Business-Development-Agricultural-Industry-1204282-Job-Search-07-18-2025-02-00-13-AM.asp?sid=gumtree
Employer Description
Job Description
You will be reporting to the Head of the Dept & will be responsible for the key following functions:
- Tenders
- Measurements
- Contract Admin
- Cost reports
whilst handling in the main Residential & Retail projects
Qualifications
- BSc / BTech in Quantity Surveying
Skills
- Min 5 yrs exp
https://www.executiveplacements.com/Jobs/C/CTS-14556-Professional-Quantity-Surveyor-1149508-Job-Search-7-18-2025-4-39-47-AM.asp?sid=gumtree
Consultant Name: Marlene Smith
Job Title: Research Technician
Department: Research & Development Location: Greytown Reports To: Research Manager
Job Purpose:
We are looking for a hands-on, enthusiastic Research Technician to assist with the day-to-day operations of our agricultural field trials. This role focuses on trial kit preparation, fieldwork support, and accurate data collection across key crops including maize, soybeans, and dry beans.
Key Responsibilities:
1. Trial Preparation & Support
• Assist with preparing trial kits, labels, and materials for planting.
• Help with layout and setup of trial plots at the main research station and off-site locations.
• Tag, label, and maintain plots for clear identification throughout the season.
2. Fieldwork Activities
• Support planting, maintenance, and harvesting of field trials.
• Participate in tasks such as shoot bagging, pollination, weeding, and field clean-up.
• Monitor crop development and assist with basic crop protection activities under supervision.
3. Data Collection & Recordkeeping
• Accurately record field data such as flowering dates, disease ratings, and plant notes.
• Enter data into digital or paper-based systems for use by the research team.
• Maintain clear and organized records of trial progress.
4. General Duties
• Keep tools, workspaces, and storage areas clean and organized.
• Participate in team activities and training sessions.
• Support other research-related tasks as requested.
Qualifications & Experience:
• National Diploma or BSc in Agriculture, Plant Science, or related field.
• 0–2 years of experience in agricultural research, crop trials, or farming.
• Valid driver’s license (advantageous).
Skills & Attributes:
• Strong attention to detail and good observation skills.
• Willingness to work outdoors and perform physically demanding tasks.
• Good communication and teamwork.
• Reliable, proactive, and eager to learn.
• Basic computer literacy (Excel, email, digital data capture).
Working Conditions:
• Outdoor work in varying weather conditions.
• Seasonal flexibility required (early mornings, occasional weekends).
• Some travel to nearby trial sites.
Job title: Senior Quality Assurance Engineer
Senior Quality Engineer will undertake the responsibility for analyzing, planning, setting up,
monitoring, maintaining, troubleshooting, and reporting on advanced automated testing
processes across diverse platforms. This individual should possess advanced test automation
skills and work closely and proactively with the Development and DevOps Teams to deliver
superior quality software while continuously enhancing test effectiveness and efficiency.
• Involvement in user story definition and test scenarios: Lead test scenario definition,
integrating ATDD/BDD principles and ensuring comprehensive test coverage.
• Support with issue reproduction and resolution: Troubleshoot complex issues across
environments and coordinate with developers and DevOps to address root causes
effectively.
• Collaboration with developers and DevOps: Build strong collaboration with DevOps and
developers, ensuring smooth integration and troubleshooting across environments.
• Cross-Team Collaboration: Lead quality discussions with cross-functional teams, ensuring
alignment on quality objectives and timelines.
• Agile/Scrum practices: Drive QA contributions to Agile ceremonies, embedding quality into
every sprint milestone.
• Continuous Improvement Initiatives: Lead retrospectives, driving meaningful changes to
QA and development workflows.
• Risk Management and Impact Assessment: Proactively mitigate risks through root cause
analysis and recommend preventive measures.
• Quality standards and defect prevention: Own quality metrics and proactively implement
measures to enhance system reliability and user experience.
• Customer Advocacy: Advocate for customer-focused quality improvements and ensure
testing aligns with user needs.
• Automation creation and maintenance: Define and refine automation approaches, owning
the setup and maintenance of robust, scalable automation suites.
• Automation strategies and tools: Lead strategy definition and introduce innovative
solutions to improve testing efficiency and coverage.
• Tool and Framework Development: Identify gaps in tools and recommend or develop
custom solutions to enhance efficiency.
• Metrics and performance reporting: Own and report on quality and automation metrics,
offering actionable recommendations to improve efficiency.
• Governance and QA principles: Define and enforce governance standards, ensuring QA
principles are consistently applied across teams.
Technical leadership and mentoring: Mentor Intermediate and Junior QA Engineers while
actively participating in hiring and skills assessments.
This job description is not intended to be an exhaustive list of responsibilities. You may be required
to complete other reasonable duties to achieve business obj
AUTOMOTIVE
Position Title: Senior Finance Controller
Department: Finance
Location: Durban
Reporting to: Country Finance Manager
Job Purpose
To lead and manage the full financial control function for the South African entities. This role ensures accurate, timeous financial reporting and analysis to enable informed business decisions. Key focus areas include Costing, Internal Controls, Continuous Improvement, CAPEX & Tooling Management, Plant Controlling, and Financial Reporting.
Qualifications
- BCom Accounting degree
- CIMA qualification (required)
Experience
- Minimum 10 years in Financial Controlling within a manufacturing environment
- Minimum 3 years in a leadership/senior role
- Automotive industry experience is advantageous
- Continuous Improvement
- Financial review and tracking of CI projects in WAVE system
- Measure verification and savings tracking
- Identify and recommend process improvements
- Internal Control
- Ensure compliance with GCF, DoA, and internal policies
- Submit monthly control checks and maintain risk register
- CAPEX, Tooling & Fixed Assets
- Track and report CAPEX & Tooling against budgets
- Perform asset verifications, impairment reviews, and useful life analysis
- Prepare business cases for new investments
- Plant & Country Controlling
- Oversee stock takes, cycle count variances, and stock valuation
- Lead budget and forecast preparation (weekly, monthly, annual)
- Manage expenses, review AP reconciliations and payrolls
- General ledger journal preparation and reconciliations
- Financial Reporting
- Prepare internal/external reports
- Support plant management with financial insights
- Ensure IFRS compliance and Onestream reporting
- Audits & Year-End
- Plan and support internal/external audits
- Complete audit packs and resolve audit findings
- Assist with BBBEE audit preparations
- Statutory Returns & Taxes
- Prepare government incentive applications and tax returns
- Support AFS reviews and BBBEE reports
- Insurance
- Prepare declarations and file claims
- General Support
- Sales reporting
- Support on WCA, PAYE, VAT, and
https://www.executiveplacements.com/Jobs/S/Senior-Finance-Controller-Automotive-1204291-Job-Search-07-18-2025-02-00-14-AM.asp?sid=gumtree
Are you a detail-oriented and analytical professional with a passion for numbers? Our client is looking for a dedicated Accountant to join their dynamic team and play a key role in managing their financial health. In this position, you'll ensure accuracy in financial reporting, contribute to strategic planning, and help maintain compliance with regulations. If you're ready to grow your career in a supportive and forward-thinking environment, we’d love to hear from you!
Minimum requirements:
- Valid driver's license
- Own vehicle
- Fluent in Afrikaans and English
- Bachelor of Accounting or BCom Accounting degree
- SAIPA or SAICA articles completed
- Minimum 2-3 years' experience as an Accountant
- Proficient in MS Office, Pastel and SAGE
Required skills:
- Excellent time-management skills
- MUST be able to work under pressure
- Strong attention to detail
- Accuracy
- Good communication skills
- Multi-tasking
Remuneration:
R 15 000 - R 20 000 Cost to Company
Working hours:
Monday to Friday: 07:30 - 16:30
IMPORTANT:
- Applications close 4 August 2025
- Only applications submitted via the Ditto Jobs platform will be considered
- Only candidates who are shortlisted will be contacted
- No social media messages / comments will be responded to
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