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1
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** job title:** call center manager
** department:** sales
** location:** midrand
** job type:** full tim e
** reporting to:** c e o
### job purpose:
the call center manager will oversee both inbound and outbound call operations this role involves managing the daily running and management of the center through effective use of resources, ensuring delivery of exceptional customer service the manager will be responsible for the implementation and management of systems and processes, including a comprehensive c r m platform
### key responsibilities:
** operations management:** oversee the effective management of both inbound and outbound calls to achieve business objectives ensure customer queries are handled promptly and accurately, meeting all agreed service levels and standards
** team leadership:** lead, motivate, and support a large team within a time sensitive and demanding environment this includes setting clear expectations, providing regular feedback, and developing skills of team members
** c r m and systems management:** set up, manage, and optimize c r m systems to track interactions and sales, ensuring data quality and usage consistency use c r m data to analyze call center metrics for continuous improvement
** process improvement:** identify and implement process improvements to increase efficiency and quality of service establish best practices for call handling and c r m use
** training and development:** develop and implement training programs that equip staff with the necessary skills to perform their roles ensure new and existing team members are proficient in using call center technologies and processes
** reporting:** prepare regular reports on the performance of the call center and staff, including analysis of data captured in the c r m system
** compliance and quality assurance:** ensure all company policies and procedures are adhered to, including compliance with legal and professional standards for customer contact and data management
### skills and qualifications:
proven experience as a call center manager or similar management role in customer service or sales
strong understanding of management practices and techniques
excellent leadership and interpersonal skills
proficiency in technology, especially c r m software and call center systems
strong analytical and problem solving abilities
excellent verbal and written communication skills
bachelor’s degree in business administration or related field; master’s degree preferred
### personal attributes:
high emotional intelligence and resilience in high pressure situations
adaptability and flexibility to handle unexpected challenges
strong coaching and mentoring skills to foster a high performance team
### salary:
market related
### how to apply:
send c v, proof of experience, as well as all other supporting documents to john@designerwater com
7d
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Hie my name is Trishley Mabhokisi, a bachelor of science honours degree in development studies holder. I am looking for a nanny/ housekeeping job around johannesburg. I have 4 years experience in housekeeping and can provide reference upon request.
8d
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W o r k i n g e x p e r i e n c e
( current employer: risso holdings private limited )
administrator december 2023 up to now but its a contract
duties & responsibilities
# organizing and managing company records
# coordinating and scheduling meetings and events
# handling communication and correspondence
w o r k i n g e x p e r i e n c e
( previous employer: kariba premiums hotel)
housekeeper september 2023 up to november 2023
duties & responsibilities
# cleaning and maintaining the hotel rooms
# making beds and replenishing supplies
# report any damage issues to the to the maintenance staff
w o r k i n g e x p e r i e n c e
from 2021to 2022 at enopat hotel
duties & responsibilities
r e c e p t i o n i s t
answering phone calls and taking messages or directing callers to the appropriate person or department
maintaining a log or schedule of appointments
greeting visitors and direct them to the appropriate person
w a i t r e s s
taking customers orders and delivering them to kitchen
clearing tables after customers finishing eating and resetting them for other customers
bringing drinks and food to the customers and checking them throughout their meals to see if they need something
a c a d e m i c q u a l i f i c a t i o n s
all subjects including mathematics and english language majoring in history
a degree of bachelors of tourism and hospitality management honors degree
9d
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A housekeeping supervisor with 2 years of experience with the following skills:
strong leadership and organizational skills: able to manage a team of housekeeping staff, schedule cleaning tasks, and coordinate with other departments
excellent communication skills: can communicate effectively with staff, guests, and management to ensure quality service
attention to detail: able to identify areas that need cleaning or attention and delegate tasks accordingly
problem solving skills: can resolve issues that arise during cleaning, such as shortage of supplies or difficult stains
I have traceble references and i have a qualification of Tourism and Hospitality degree
10d
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A housekeeping supervisor with 2 years of experience with the following skills:
strong leadership and organizational skills: able to manage a team of housekeeping staff, schedule cleaning tasks, and coordinate with other departments
excellent communication skills: can communicate effectively with staff, guests, and management to ensure quality service
attention to detail:
Able to identify areas that need cleaning or attention and delegate tasks accordingly
problem solving skills: can resolve issues that arise during cleaning, such as shortage of supplies or difficult stains
also i have traceble references with my degree of Tourism and Hospitality Management
10d
1
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Greetings
I hope you are well
My name is Terence Vhulenda Matshusa from Diepsloot
I have a degree of animal production, code 10 drivers license and a valid PDP
I have an experience in dairy, broilers, layers and extension officer.
I have also 9 years driving experience
I am looking for an agricultural, driving or any available job
I am available immediately and i am looking forward to hear from you
15d
Looking for an IT / Information Technology Job - Fulltime / Part - Time
Personal SummaryA Systems Engineer
graduate with a degree in Information Technology from Richfield Graduate
Institute of Technology. Currently, I am pursuing a Bachelor of Science Honours
in Computing at the University of South Africa. I am actively seeking a
challenging career where I can apply my technical skills and experience. With a
strong analytical and logical approach, I excel at tasks and thrive under
pressure. I am proactive, innovative, and adept at problem-solving, with
meticulous attention to detail. Additionally, I possess excellent teamwork,
relationship-building, initiative-taking, and communication skills. I have a
knack for learning and applying new technologies effectively.
Work HistoryICT Systems Engineer
Global
Micro Solutions, Rosebank, Johannesburg
Installing, configuring, testing,
and maintaining operating systems, application software and system management
tools remotely and onsite using platforms likes 365 partner admin & azure
portal.
Email management &
troubleshooting on Microsoft 365 & Hosted exchange, creating mailboxes,
password reset, mailbox filtering & mail tracing, email hosting, office 365
mailbox license purchasing, domain purchasing & transfer.
Office 365 apps support,
Outlook setup, troubleshooting, creating rules, adding profiles under IMAP,
POP, 365 as well as backing up the pst.
Remote support
telephonically using softwares like screenconnect, anydesk and teamviewer.
Sage app integration
(printing documents from outlook, connecting to company server.)
ICT Support Technician
Matrix Warehouse, Johannesburg
Maintaining,
supporting, and repairing technological equipment (e.g., routers) or
peripheral devices for clients on site and remote.
Installing
and maintaining desktop and laptop operating systems, hardware, and software
packages like Microsoft 365 for clients in store.
Providing
all computer related technical assistance and resources daily to clients.
Building,
replacing, and assembling computer and laptop hardware.
Booking
in computers and laptops for repair and diagnosis using the company
inventory.
Recommending
and selling computer hardware and software to clients
EducationBachelor of Science: Computer Science
University
of South Africa - Johannesburg, South Africa
Bachelor of Science: Information Technology
Richfield
Graduate Institute of Technology - Johannesburg, South Africa
High School Diploma
Northview
High School - Johannesburg, South Africa
20d
Hi, im Mercy Shikwambana, i have matric, driver's license and LLB degree, i am seeking for position for candidate attorney l. My availability is immediately. I stay in Alexandra
22d
Hi, im Mercy Shikwambana, i have matric, driver's license and LLB degree, i am seeking for position for candidate attorney l. My availability is immediately. I stay in Alexandra0844438851
23d
5
I
am a Postgraduate with an Honours degree in Accounting and a Bachelor’s degree in
Financial Accounting Science specialising in Financial Accounting (BCompt), I
also have an accreditation and designation (Business Accountant in Practice)
BAP with SAIBA and SAIT as a Tax Practitioner. I have been working as a
professional for more than 7 years and am committed to my journey towards being
a Chartered Accountant.
Qualifications:
1. Bachelors in Accounting
Science (BCompt),
2. Postgraduate diploma in
Accounting Science (CTA 1)
3. Postgraduate diploma in
Applied Accounting (CTA 2)
Certifications:
1. International Computer's
Drivers Licence (ICDL)
2. SAGE Pastel Accounting
3. Cambridge University
Advanced Level Certificate
4. ZIMSEC Ordinary Level
Certificate
5. Business Accountant in
Practice
6. Independent reviewer
licence
7. SAIT – Tax Practitioner
Skills:
1. MS Excel
2. MS Word
3. Xero Accounting
4. Quickbooks Accounting
5. Sage Accounting
Years of experience
7 Years
Currently residing in
Mpumalanga but willing to relocate to any parts of South Africa. Alternatively
I can work remotely also, being accessible anytime of the day.
25d
1
I am a male 28 years of age staying in Roodepoort . I have 5 years of working experience as an ADMINISTRATOR and STOCK CONTROLLER, HR ADMINISTRATOR AND SALES ADMIN. I have honours degree in human resource management, certificate in data processing. I am a go getter and hard working guy who doesn't limit himself to knowledge and exposure. I am looking for a job around Gauteng and I dont mind relocating. Contact me on +27680619093 or email tendaitapera94@gmail.com .CV and supporting documents are available upon request.
25d
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Skills
- Good time management and the ability to multitask.
- Strong attention to detail.
- The ability to follow instructions and complete tasks efficiently.
- Excellent communication skills, both verbal and written.
- A friendly and helpful demeanor.
- A positive attitude and the ability to stay calm under pressure.
- A commitment to cleanliness and safety.
- Experience with cleaning products and equipment.
I have 2,5 years of experience in the housekeeping industry with traceble reference and i have a qualifications of Bachelors Honors Degree in Tourism and Hospitality Management
1mo
SavedSave
Hi. l have honors degree in lndustrial and Manufacturing Engineering with one year working experience in the design and manufacturing of precision components, tool and die components, heat treatment of steel products and the design, fabrication and installation of material handling systems. For more information feel to contact me.
1mo
SavedSave
I am looking for HR Manager/HR Generalist/HR Business Partner position. I am a lady aged 43 with 20years experience as an HR Generalist. I have experience working in various industries such as FMCG, Finance, Transport and Logistics, Mining, Construction, Engineering etc. I am a holder of a BSc Honours Degree in Human Resource Management and Masters Degree in Strategic Management.I am available for further engagement.
15d
1
I’m a full function Accountant who can do books from daily processing up to drafting of financial statements or handing over the books to the auditors with over 20 years experience as an accountant and seeking a Fulltime or a Temp position . I’m very strong in the following areas
-Daily processing(Cashbooks,Debtors,Creditors and Stock)
-Balance sheet ledger accounts reconciliations
-Monthly management reports
-Budgeting and forecasting and variance analysis
-Year end/month end procedures
-Filing and submission of all SARS statutory returns
I hold a BCompt degree, Diploma in Financial Accounting, Diploma in Cost and Management Accounting.I’m also a member of SAIT and SAIBA.For a detailed CV about
myself please reply to this Advert or call me on
0738 256 900.
12d
1
I’m a full function Accountant who can do books from daily processing up to drafting of financial statements or handing over the books to the auditors with over 20 years experience as an accountant.I'm seeking a Fulltime or a Temp position.I’m very strong in the following areas:-Daily processing(Full function Accounting up to trial balance)-Drafting of Annual Financial Statements using Draftworx-Balance sheet General ledger accounts reconciliations-Monthly management reports-Budgeting and forecasting and variance analysis-Year end/month end close off procedures-Filing and submission of all SARS statutory returnsI hold a BCompt degree, Diploma in Financial Accounting, Diploma in Cost and Management Accounting.I’m also a member of SAIT and SAIBA and a certified QuickBooks Online Accountant.For a detailed CV about myself please reply to this Advert or call me on 0738 256 900.
12d
1
I’m a full function Accountant who can do books from daily processing up to drafting of financial statements or handing over the books to the auditors with over 20 years experience as an accountant and seeking part -time or a Temp position.I’m very strong in the following areas -Daily processing(Cashbooks,Debtors,Creditors and Stock) -Balance sheet ledger accounts reconciliations -Monthly management reports -Budgeting and forecasting and variance analysis,compilation of Annual Finacial Statements -Year end/month end procedures -Filing and submission of all SARS statutory returns I hold a BCompt degree, Diploma in Financial Accounting, Diploma in Cost and Management Accounting.I’m also a member of SAIT and SAIBA.For a detailed CV about myself please reply to this Advert or call me on 0810 588952.
12d
1
I am a male 28 years of age staying in Arcadia, Pretoria. I have 5 years of working experience as an ADMINISTRATOR and STOCK CONTROLLER, RECEPTIONIST AND SALES ADMIN. U have a honours degree in human resource management, certificate in data processing. I am a go getter and hard working guy who doesn't limit himself to knowledge and exposure. I am looking for a job around Gauteng and I dont mind relocating. Contact me on 0680619093 or email tendaitapera94@gmail.com .CV and supporting documents are available upon request.
25d
3
SavedSave
Bonjour, comment Vous allez? I'm
Mrs Jeanette, a French and German
Teacher. I'm a Masters degree holder in Business administration and economics.
I worked in the educational system for seventeen years now.
I'm well travelled and will like to teach French
Or German to individuals or groups of people
I normally start with the grassroots level, intermediate and advanced level.
Please don't hesitate to contact me for your French or German lessons.
A plus,
2y
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