Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Job Seekers
Top ads in Job Seekers
** job title:** call center manager
** department:** sales
** location:** midrand
** job type:** full tim e
** reporting to:** c e o
### job purpose:
the call center manager will oversee both inbound and outbound call operations this role involves managing the daily running and management of the center through effective use of resources, ensuring delivery of exceptional customer service the manager will be responsible for the implementation and management of systems and processes, including a comprehensive c r m platform
### key responsibilities:
** operations management:** oversee the effective management of both inbound and outbound calls to achieve business objectives ensure customer queries are handled promptly and accurately, meeting all agreed service levels and standards
** team leadership:** lead, motivate, and support a large team within a time sensitive and demanding environment this includes setting clear expectations, providing regular feedback, and developing skills of team members
** c r m and systems management:** set up, manage, and optimize c r m systems to track interactions and sales, ensuring data quality and usage consistency use c r m data to analyze call center metrics for continuous improvement
** process improvement:** identify and implement process improvements to increase efficiency and quality of service establish best practices for call handling and c r m use
** training and development:** develop and implement training programs that equip staff with the necessary skills to perform their roles ensure new and existing team members are proficient in using call center technologies and processes
** reporting:** prepare regular reports on the performance of the call center and staff, including analysis of data captured in the c r m system
** compliance and quality assurance:** ensure all company policies and procedures are adhered to, including compliance with legal and professional standards for customer contact and data management
### skills and qualifications:
proven experience as a call center manager or similar management role in customer service or sales
strong understanding of management practices and techniques
excellent leadership and interpersonal skills
proficiency in technology, especially c r m software and call center systems
strong analytical and problem solving abilities
excellent verbal and written communication skills
bachelor’s degree in business administration or related field; master’s degree preferred
### personal attributes:
high emotional intelligence and resilience in high pressure situations
adaptability and flexibility to handle unexpected challenges
strong coaching and mentoring skills to foster a high performance team
### salary:
market related
### how to apply:
send c v, proof of experience, as well as all other supporting documents to john@designerwater com
6d
Midrand
Results for administration and management in Job Seekers in South Africa
. . . a change
I am a very young 70 (55) year old, professionally qualified,
white chap stuck in a dead-end position following my retrenchment amidst COVID
fears by my then employer
Now with COVID long over I want to return to my passion for managing
and improving a business / group in Durban
Onboard knowledge and skills:
Multi-skilled manager
All round legal and commercial specialist
People management
Negotiating skills
Communicating strengths
Administration management
Debt assessment and collections
Salespeople / team management
Management accounting / budgets / loan applications
Top financial management experience
Business improvement & change technologies
Author – Book - Hot Tips for Owners, used in my change assignments
Other, as may be appropriate
I am knowledgeable, versatile, hard-working, get along with all
people and am eager to start a new project either as an employee or on contract
If you have such an opening or you know someone who may need my expertise
I would really love to hear from you
I have my own reliable car, laptop, cellphone, calculator etc and
am available on one month’s notice
Contact Bob on 082 953 7909
Please leave a message if unanswered during the day
8h
Hi All,I have 31 years Secretarial experience in various industries. (Diploma in Executive Secretarial & PRO)I am a dedicated and trustworthy Secretary that gives of her very best at all times. I streamline office processes to ensure efficiency. I have excellent customer service and am blessed with the gift of common sense & logic. I also have a great sense of humour. I do not need to be micro-managed and am able to work on my own or in a team.Below is a summary of the calibre of Secretary I am:During her tenure for the past 6 years, she consistently exceeded expectations. Her dedication, outstanding work ethic, and exceptional skills were evident throughout her time with me. She possesses excellent communication skills and a positive don’t waste time attitude. She is trustworthy, reliable, and maintains a high level of professionalism. Her contributions have made a significant impact on our team’s success. I am confident that she will excel in any role she undertakes and would be an asset to your organization.I was retrenched at the end of August 2023 and am looking for permanent employment ideally however temporary employment will also be considered.I am looking for employment Monday - Friday in any industry in and around the area I live in being: Musgrave, Morningside, Glenwood, Greyville, Umbilo, Berea, Central Durban, Westville, Springfield etc.Thank you for taking the time to read my post and please feel free to share with anyone you know that is looking for a above average Secretary.Thank you.
9h
Good Day Sir/Mam
My name is Ashley Sugrim.I am a 34 year old male looking for a Administration/Warehousing/General worker Position.I have four years of admin/Warehousing experience inwhich two years was at shipping company.i did a one year skills development programme with transnet SOC Limited as a sector specific trainee.I have a national certificate in supply chain management NQF Level 5 SAQA ID 74149. My cv is available on requested.
Thanks you
Mr Ashley Sugrim
12h
1
I am an ambitious, vibrant, dynamic and experienced professional with a passion to wake up every day feeling excited about
the work I do. Seeking a full-time position in my profession.I am responsible, dependable, and can quickly become
polished in any task that is given to me. As a high-achiever, I push
myself to be the best at everything I do in my working environment. I may not have all the
answers, but I will always find a solution to be productive at the end of the day. Assist wherever there is a need because we're on the same team.Skills and Abilities:Act as the point of contact between the manager and internal/external clientsScreen and direct phone calls and distribute correspondenceHandle requests and queries appropriatelyManage diary and schedule meetings and appointmentsMake travel arrangementsScheduling and calendar managementSource office suppliesProduce reportsDevise and maintain office filing systemProven work experience as a Personal AssistantKnowledge of office management systems and proceduresMS Office and English proficiencyOutstanding organisational and time management skillsUp-to-date with latest office gadgets and applicationsAbility to multitask and prioritize daily workloadExcellent verbal and written communications skillsOperations ExcellenceCommunications ManagementContinuous ImprovementOrganization & SchedulingLogisticsTeam BuildingRelationship ManagementComplex
Communication Discretion and confidentialityDiploma in Office AdministrationAvailable to start immediately. Salary expectation, gross monthly income R15,000. Please contact me for a copy of my CV.RegardsJes
1d
1
SavedSave
I'm phindile mnisi I'm looking for job as admin assistant or office assistant. I have 2 year experience working as admin assistant at Local pre school. I have N4 to N6 in Management Assistant
21h
Good day
If you are looking for a qualified personnel, one who is professional, experienced, hard working, reliable, result oriented, team player, can multi-task, can organise, an run the office smoothly, can work without supervision, discreet, honest, adaptable, initiative, can touch type accurately at a high speed, honest, can bring new insight to your Company, can work on multiple computer packages. Do not hesitate to call me on 064 146 3176.
2d
1
SavedSave
I am looking for a job as one of the following or a combination thereof: reception, secretary, PA, girl Friday, office manager, administrator, HR administrator, buyer, events coordinator, orders clerk, cashier, internal sales representative, assistant manager, general manager or marketer within a retail, office, corporate, industrial or farm environment.Type of job: permanent, casual, contract or tempArea: east rand and surroundsI can be contacted on 074 948 1506 and I am available immediately.Kind regardsDebbie
2d
1
Maintenance / Facilities manager availableI am a detail-oriented, analytical & hands-on professional, with 6 + years of experience in overseeing facility operations and maintenance which is my passionWith a proven track record of transforming mismanaged facilities, while improving systems and building relationships with vendors and contractors. I do this by communicating clearly and regularly (fluent in English & Afrikaans), enforcing SLA's and this is all driven by my eagerness for implementing preventative maintenance measures, while managing a budget. My ethos of ownership and accountability ensures that I perform my role in your company as if it were my ownI have strong leadership qualities, problem solving abilities and a commitment to maintaining a positive and productive work environment. I do this by upskilling my staff and reinforcing a culture of learning and development underpinned by them being accountableMy administrative documentation is always well maintained and recorded which include, but are not limited to, contracts, disciplinary documentation, time sheets and maintenance logsIn the past I have displayed these attributes by:-Implementing energy and water saving measures from planning to execution-Proactive fault finding-Being assertive while maintaining diplomacy-Maintaining 5 different sites (1 commercial and 4 residential). Each of these sites had a borehole and generator which was my responsibility-Enforcing Health and Safety protocols as per Health and Safety regulationsI have basic knowledge of Microsoft Excel, Word & OutlookCode 10 License with own, reliable transportNo criminal recordNon-smoker & non-drinkerI am willing to start at an entry-level position, depending on the salarySeeking not only a job, but a futureMy CV is available upon requestEmail: Mipsmovies@gmail.com
2d
SavedSave
Junior project manager required Must have qualifications Must be able to read plans and do quoteOwn car/Bakkie required Must be able to go to sites and measure etc High paced position Only serious people need apply Salary negotiable Send cv to sjacadamies@gmail.com
3d
1
Good day Hiring Manager,My name is Francisco Mckenzie. I am a coloured Afrikaans and English male and I am currently looking for a part time or full time admin job. A Temporary job will also be fine please but going to permanent please. I have experience in the Office field all round for years.My experience is creditors,debtors,SAP clerk,reception, data entry work,SAP buying administration and a Buyer, Construction site admin clerk, Warehouse clerk all round. Or I could be your PA. I could travel with you and make sure you are have no hassels. I am a very likeable person. I am neat decent and love people. I like to work hard and very trustworthy. I am not married and have no kids. I can work weekends and late hours if i must. My salary expectations is not important now. If you can offer me R8000 for a start. I would like a job around the kempton park surroundings. I will be happy with that. But any part time work would be appreciated.I hope and pray you have a small opening at the company you run or own. Contract me on 0685122801 or email me on fmckenzie212@gmail.comI have a full CV aswell. Thank youThanks for taking time reading my ad.Please contact me alternatively on 0728589980RegardsFrancisco
4d
1
I am a semi-retired disciplined full function Accountant wanting to stay active in the workplace - Mornings/Half-Day, Full-Time, Part-Time or Contract where I can add a valuable contribution. I have amassed years of extensive practical & hands-on experience in all areas of accounting up to & including the preparation of Audit files in a wide range of industries. Highly computer literate & have solid experience in several accounting packages. Solid experience in Payroll Administration & Accounting. Advanced Excel. Vast experience in Implementing Policies & Procedures & Controls, Management Accounts, Budgets, Forecasts, Cash Flows, Debtors, Creditors, Fixed Assets, Foreign Exchange, Stock, VAT, Statutory Returns, Inter-Co’s, Reconciliations, Journals to list a few. My CV lists experience in detail. Have good work ethics & high standards. Criminal and Credit clear. Own and have lived in my house in Randburg over for 36 years. Preference is to work within 15k's from home. Am fully Covid-19 vaccinated. Thank you.
4d
Dear Hiring ManagerI'm seeking employment in Bookkeeping, Accounts, Debtors and Creditors controlling/Supply chain environment position around Durban.I possesses various skills and experience in Bookkeeping and Accounts currently looking for new challenging position due to my advance skills and experience in Finance and Supply chain Management, I am willing to explore my knowledge to do more in my experience.I'm looking for the position where I can perform my work in various tasks Administration, Bookkeeping, Debtors Creditors/inventory and ad hoc or related duties.My job experience and Responsibilities includes: Bookkeeping to trial Balance, Debtors Functions: Process Sales order link sales order to tax invoice, sales return/process credit, process and Allocate receipts, reconcile debtors Accounts and age analysis, send monthly statement, follow up on outstanding payment and attend to queries.Stock processing, stock taking and evaluation.Creditors Functions: process purchase order, receive stock with Grv, link Grv with supplier invoice, process debit note, reconcile suppliers Age for month end payment and sent remittance advice to suppliers.Vat processing and recons.Computer Skills and Experience is Sage pastel Accounting (Partner and Express) and Sage Pastel payroll, add new staff on staff master file, process pay slips, do payroll run, print payslps and rollover to the next period.I have ability to operate with Management in Accounting Environment/supply chain management, Professional and presentable for my work and Dress code, good work, reliable and trustworthy, meet deadlines for Management Accounts report, work independently and as a team in order to build good work environment and encourage performance, self-motivated and Goal orientated, available immediately and Cv available on request.Thank youBest regards,Gugu 063 855 4987
5d
SavedSave
Good day I am looking for a job in environmental management sector. I have a BSc degree in environmental science. 3 years administration experience and a driver's license. I am willing to relocate. Cv available upon request. 0834348613
5d
SavedSave
W o r k i n g e x p e r i e n c e
( current employer: risso holdings private limited )
administrator december 2023 up to now but its a contract
duties & responsibilities
# organizing and managing company records
# coordinating and scheduling meetings and events
# handling communication and correspondence
w o r k i n g e x p e r i e n c e
( previous employer: kariba premiums hotel)
housekeeper september 2023 up to november 2023
duties & responsibilities
# cleaning and maintaining the hotel rooms
# making beds and replenishing supplies
# report any damage issues to the to the maintenance staff
w o r k i n g e x p e r i e n c e
from 2021to 2022 at enopat hotel
duties & responsibilities
r e c e p t i o n i s t
answering phone calls and taking messages or directing callers to the appropriate person or department
maintaining a log or schedule of appointments
greeting visitors and direct them to the appropriate person
w a i t r e s s
taking customers orders and delivering them to kitchen
clearing tables after customers finishing eating and resetting them for other customers
bringing drinks and food to the customers and checking them throughout their meals to see if they need something
a c a d e m i c q u a l i f i c a t i o n s
all subjects including mathematics and english language majoring in history
a degree of bachelors of tourism and hospitality management honors degree
5d
SavedSave
Dear Hiring Manager,As a highly motivated and dedicated Administrator with over 2 years of experience, I am confident in my ability to provide exceptional administrative support to any organization. My strong organizational skills, attention to detail, and ability to manage multiple tasks simultaneously have consistently contributed to the success of my previous roles. I am committed to ensuring that all administrative processes are carried out efficiently and effectively, and I am always looking for ways to improve and streamline operations. My experience in managing schedules, coordinating meetings, and communicating with clients has equipped me with the skills necessary to excel in a fast-paced and dynamic work environment. I am passionate about providing top-quality administrative support and am eager to bring my skills and experience to a new challenge. I am willing to relocate .Kind regardsThabile Mbambo0790447556
5d
SavedSave
Hi I am a 39 year old female seeking employment. Have experience in administration, assistant manager, stock control. If any position avaible please email me on michellebhulat@outlook.com.
6d
1
SavedSave
** job title:** call center manager
** department:** sales
** location:** midrand
** job type:** full tim e
** reporting to:** c e o
### job purpose:
the call center manager will oversee both inbound and outbound call operations this role involves managing the daily running and management of the center through effective use of resources, ensuring delivery of exceptional customer service the manager will be responsible for the implementation and management of systems and processes, including a comprehensive c r m platform
### key responsibilities:
** operations management:** oversee the effective management of both inbound and outbound calls to achieve business objectives ensure customer queries are handled promptly and accurately, meeting all agreed service levels and standards
** team leadership:** lead, motivate, and support a large team within a time sensitive and demanding environment this includes setting clear expectations, providing regular feedback, and developing skills of team members
** c r m and systems management:** set up, manage, and optimize c r m systems to track interactions and sales, ensuring data quality and usage consistency use c r m data to analyze call center metrics for continuous improvement
** process improvement:** identify and implement process improvements to increase efficiency and quality of service establish best practices for call handling and c r m use
** training and development:** develop and implement training programs that equip staff with the necessary skills to perform their roles ensure new and existing team members are proficient in using call center technologies and processes
** reporting:** prepare regular reports on the performance of the call center and staff, including analysis of data captured in the c r m system
** compliance and quality assurance:** ensure all company policies and procedures are adhered to, including compliance with legal and professional standards for customer contact and data management
### skills and qualifications:
proven experience as a call center manager or similar management role in customer service or sales
strong understanding of management practices and techniques
excellent leadership and interpersonal skills
proficiency in technology, especially c r m software and call center systems
strong analytical and problem solving abilities
excellent verbal and written communication skills
bachelor’s degree in business administration or related field; master’s degree preferred
### personal attributes:
high emotional intelligence and resilience in high pressure situations
adaptability and flexibility to handle unexpected challenges
strong coaching and mentoring skills to foster a high performance team
### salary:
market related
### how to apply:
send c v, proof of experience, as well as all other supporting documents to john@designerwater com
6d
SavedSave
Hi All,I have 31 years Secretarial experience in various industries. (Diploma in Executive Secretarial & PRO)I am a dedicated and trustworthy Secretary that gives of her very best at all times. I streamline office processes to ensure efficiency. I have excellent customer service and am blessed with the gift of common sense & logic. I also have a great sense of humour. I do not need to be micro-managed and am able to work on my own or in a team.Below is a summary of the calibre of Secretary I am:During her tenure for the past 6 years, she consistently exceeded expectations. Her dedication, outstanding work ethic, and exceptional skills were evident throughout her time with me. She possesses excellent communication skills and a positive don’t waste time attitude. She is trustworthy, reliable, and maintains a high level of professionalism. Her contributions have made a significant impact on our team’s success. I am confident that she will excel in any role she undertakes and would be an asset to your organization.I was retrenched at the end of August 2023 and am looking for permanent employment ideally however temporary employment will also be considered.I am looking for employment Monday - Friday in any industry in and around the area I live in being: Musgrave, Morningside, Glenwood, Greyville, Umbilo, Berea, Central Durban, Westville, Springfield etc.Thank you for taking the time to read my post and please feel free to share with anyone you know that is looking for a above average Secretary.Thank you.
6d
1
SavedSave
Seeking Administration Employment /Health and Safety / Invoice Clerk/Or Anything else Related to my skill set.I have several qualifications as below.1. Supervise Health and Safety Officer Level.2. Occupational Health & Safety.3. Advance She Rep.4. Certificate in Constructi on and Civils.5. Certificate in Risk Assessments.6. Certificate in Incident Accident Investigations.7. Incident Investigation.8. Certificate in First Aid Level 1 & 2.9. Advanced First Aid Level310. Health & Hygiene with Covid 19 Regulations andCompliance.11. Fire Fighting Marshall.12.Emergency Preparedness.13.Certificate in Hazardous Materials Level 4.14. Certificate in Project Management.15. Certificate in Junior Management.16. Leadership & Mentoring Certificate.17. Certificate Office Administration.18.Office Administration.19. Girl Friday Certificate.20. Computer Literacy Course.21. Certificate in Junior Management.22. Emergency Evacuations.23.Human Performance Training - Koeberg Nuclear PlantCape Town.24.Plant Induction Training - Koeberg Nuclear Plant Cape Town.25.Foreign Material Exclusion Training - Koeberg Nuclear PlantCape Town.26.Confined Space Training - Koeberg Nuclear Plant CapeTown.27.Materials Handling Training - Koeberg Nuclear Plant CapeTown.28.Working at Heights - Koeberg Nuclear Plant Cape Town.Kind Regards.Miss.Fortuin.Email: gaynorefortuin@yahoo.com.On request I will submit my Resume.Thank you.
6d
VERIFIED
SavedSave
My name is Zandile Lerato Lushaba. I hold an Advanced Diploma in Business and Information Management from Durban University of Technology. I am a highly motivated individual with one year and 3 months of experience working in administrative support positions. I have a solid
work ethic, superior communication abilities and a track record of producing
outstanding results. I am capable of managing a range of administrative
responsibilities. I appreciate working with and being a part of strong and productive
teams. I am a proactive, dependable, and results-driven individual that is
dedicated to producing top-notch work and giving my coworkers first-rate support.SKILLS AND KNOWLEDGE ·
Time management and focus on quality·
Knowledge of administrative
procedures and policies·
Computer literate and knowledge of cellphone administration·
Effective Communication skills (verbal and
written)·
Multitasking, prioritizing multiple projects·
Knowledge of cellphone
administration·
Computer literacy, Excel, Word,
PowerPoint and outlook·
Knowledge of filing systems and
archives·
Ability to work under pressure
and independently· ITS, SAP and CAO system knowledgeThank you.NB: CV will be sent upon request.
5d
Save this search and get notified
when new items are posted!