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IntroductionAs the Jewellery Processing Centre Manager, you will typically oversee the end-to-end operations of the facility which is dedicated to the refurbishment, valuation, and sale of jewellery. The JPC is a business unit that processes high volumes of pre-owned jewellery within the Crusaders Corporate Group of Stores.Key ResponsibilitiesThe manager is responsible for ensuring efficiency, quality control, and profitability within the processing centre.Overseeing the workflow for cleaning, repairing, fixing, and remodelling jewellery items.Implementing and enforcing stringent quality standards for all finished products before they are sold to customers.Ensuring accurate valuation and the creation of appropriate certification for items (e.g., for diamonds, gemstones, and precious metals).Managing stock levels, findings (components), stones, and implementing robust systems to prevent loss and shrinkage.Leading, motivating, and managing a team of artisans, process controllers, and administrative staff.Developing and implementing training programs for JPC staff on the proper procedures for buying, repairing and selling jewellery.Coordinating the secure transport of items between stores, the processing centre, and suppliers/refineries.Assisting with strategic projects related to the centres operations and expansion.Skills RequiredStrong organizational and process management skills to ensure a seamless and efficient workflow.Meticulous attention to detail, crucial for quality control of high-value items.Ability to lead and develop a team and collaborate with various internal and external stakeholders. Desired Experience & QualificationA minimum of 5-7 years of experience in jewellery manufacturing, with at least 3 years in a management or supervisory role within the jewellery or luxury retail sector.A Grade 12 qualification is a basic requirement.A relevant tertiary qualification, such as a Diploma or Bachelors Degree in Industrial Engineering, Manufacturing, Business Management, or Jewellery Design and Manufacture, is highly advantageous and often preferred by employers.Specialist certifications, such as those from the Gemmological Institute of America (GIA), are valuable technical assets.Interested?This position is based in Lanseria (Johannesburg), living in proximity will be ideal as the working hours are from 07:00 – 16:00 (additional Overtime needed from time to time)The successful candidate will be required to undergo a pre-employment polygraph test which will need to be passed to be considered. https://www.executiveplacements.com/Jobs/J/Jewellery-Operations-Manager-1249702-Job-Search-01-09-2026-02-00-15-AM.asp?sid=gumtree

21d

Executive Placements

Kensington

Product Specialist / Training Content Developer

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Department: People & Culture – Learning & PerformanceLocation: Gauteng Regional Office, Lanseria, South Africa (hybrid with occasional travel to stores nationwide)Employment type: Full-time, permanent Role PurposeTo be Cash Crusaders’ in-house technical authority and lead content creator for every product category we buy, sell and loan against (electronics, mobile devices, audio/visual, gaming, musical instruments, tools, sporting goods, jewellery and luxury items).This role owns the full lifecycle of product-knowledge and technical-training content delivered via the LMS, certification programmes, quick-reference guides, video demos and on-the-floor coaching tools – ensuring every buyer, seller and cashier across corporate and franchised stores has accurate, up-to-date and practical knowledge that drives margin, authenticity confidence and sales conversion. Key ResponsibilitiesProduct-Knowledge Content OwnershipResearch, write, film, edit and publish accurate, engaging and bite-sized training modules for the LMS on all major and emerging product categories.Create and maintain product-specific cheat sheets, video demonstrations, comparison tables, troubleshooting guides and authenticity checklists used daily by store teams.Develop and manage certification and re-certification assessments (including practical photo/video submissions).Technical & Category ExpertiseContinuously deepen expertise on specifications, common faults, fakes, grading criteria and valuation indicators across all traded categories.Stay ahead of new releases, technology trends and counterfeit techniques through self-directed research and market observation.Serve as the national technical escalation point for complex authenticity, grading or valuation queries from stores.Collaboration & DeploymentPartner with CCW & Merchandising to align training roll-outs with new stock lines and promotional campaigns.Work closely with the Training Manager and regional trainers to embed product-knowledge modules into induction and upskilling programmes.Analytics & Impact MeasurementMonitor and report certification rates, average scores per category and correlation with mystery-shopper product-knowledge results and store gross profit.Identify knowledge gaps from mystery-shopper reports and deploy targeted micro-content to address them immediately.Qualifications & ExperienceDegree or diploma in electronics, audio engineering, music technology, multimedia, education or related field (advantageous).3–7 years’ hands-on experience with consumer el https://www.executiveplacements.com/Jobs/P/Product-Specialist-Training-Content-Developer-1248925-Job-Search-01-07-2026-02-00-15-AM.asp?sid=gumtree

23d

Executive Placements

Kensington