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Hospitality Duty ManagerLuxury Resort EnvironmentAn exciting opportunity exists for an experienced Hospitality Duty Manager to join a high-end resort operation offering premium guest experiences within a unique coastal and nature-based setting. This role is ideally suited to a hands-on hospitality professional with strong leadership capability across Rooms Division, Housekeeping, and Front Office operations, supported by solid exposure to Food & Beverage outlets.The RoleAs the Hospitality Duty Manager, you will act as the senior operational leader on shift, ensuring the smooth, efficient, and consistent delivery of guest services across all departments. You will play a pivotal role in maintaining service standards, supporting departmental teams, and delivering an exceptional end-to-end guest journey.Key ResponsibilitiesAct as the senior manager on duty, overseeing daily resort operationsLead and support Front Office, Housekeeping, and Rooms Division teams to ensure exceptional service standardsCoordinate operational flow between departments to maximise efficiency and guest satisfactionServe as the primary escalation point for guest enquiries, concerns, and service recoveryEnsure rooms readiness, cleanliness, presentation, and overall guest comfort at all timesSupport Food & Beverage operations during peak service periodsConduct daily operational briefings and manage effective shift handoversEnsure compliance with health, safety, security, and operational policiesMonitor guest feedback and implement corrective and improvement actions where requiredCandidate ProfileThe successful candidate will demonstrate:5+ years’ experience in hotel or resort operationsProven leadership experience within Front Office, Housekeeping, and Rooms DivisionExposure to Food & Beverage operations in a supervisory or management capacityA relevant qualification in Hospitality Management or a related disciplineStrong guest service orientation with a hands-on leadership styleExcellent communication, organisational, and problem-solving skillsExperience using hotel PMS systems and operational reporting toolsFlexibility to work shifts, weekends, and public holidaysRemuneration & BenefitsBasic Salary: R12,000.00 – R15,000.00 per month (depending on experience)Live-in accommodation providedAdditional benefits to be discussed at interview stageHow to Apply https://www.jobplacements.com/Jobs/H/Hospitality-Duty-Manager-1249699-Job-Search-01-09-2026-02-00-15-AM.asp?sid=gumtree

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