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As a Tier 3 Desktop
Support Engineer,
you will play a critical role in providing technical assistance and support to
end-users, ensuring the smooth operation of desktop systems and applications.
If you have a strong background in desktop support, excellent troubleshooting
skills, and enjoy working in a dynamic IT environment, we encourage you to
apply.
·
Direct User communication verbally and written
for assistance in Software distribution, 1st, 2nd, 3rd line Desktop
Support.
·
Ensure IT Policies and Procedures are up to
date and followed.
·
Lease and Manage 3rd Party Service Providers
·
Manage IT Projects for New Deployments are IT
Infrastructure Changes
·
To manage the country South African IT
·
Manage and maintain IT Helpdesk System for
tracking and reporting.
·
IT Costs are managed correctly and reported
accurately.
·
Ensure all Hardware Licensing is up to date and
monitored.
·
Create and Maintain an IT Assets Register
·
Deliver the in country PCI Audit Annually
·
1st line team member management
·
Manage VM Server Platforms
·
Ensure
service remains in line with PCI requirements.
·
VMware
·
Networking / switching administration (Aruba /
watchguard)
·
Administering resources residing within Azure
·
Overseeing local backups are completed (Azure
MABs)
·
Meraki Wi-Fi administration
·
Make known suggestions / recommendations for
improving service.
·
Building strong relationships with customers.
·
The ability to take ownership of customer
problems.
·
A proactive approach to customer problems and
an understanding of customer perception.
·
Remote Incident Resolution
·
Software Deployment
·
Ability to multi task and meet specific goals
set by supervisors and management
Minimum Requirements:
·
International MCSE
qualified or international equivalent
·
At least 8 years’
experience in technical IT (Server Administration),
·
Network management,
project management, MS Exchange (incl Office 365)
·
Certificate in Cyber
IT
·
Deployment network
security control qualification
·
A qualification in
network environment/anti-virus / threats, etc
·
ITIL Foundation
·
Azure
To elevate your career to the next level, please email me at lemrique@protonmail.com, Att: Lem 081
478 7032
1d
1
SavedSave
About the Role:I-Tech Solutions is seeking a skilled Network Engineer to join our dynamic team in Pietermaritzburg. This role is ideal for someone passionate about technology and experienced in networking, wireless technologies, CCTV systems, and Voice systems. The successful candidate will be responsible for designing, implementing, and maintaining our network infrastructure to ensure high levels of performance and availability.Key Responsibilities:Design and deploy functional networks (LAN, WLAN, WAN).Configure and install software, servers, routers, and other network devices.Monitor network performance and integrity.Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure.Mentor team members on technical issues.Create, oversee, and test security measures.Communicate with users when needed.Maintain complete technical documentation.Suggest improvements to network performance, capacity, and scalability.Qualifications:Proven experience as a Network Engineer or similar role with a minimum of 3 years of experience.Professional certification (e.g., CCNP, CCDP) is preferred.Solid background in network administration and architecture.Experience with network diagnostic, monitoring, and analysis tools.Sharp troubleshooting skills.Ability to work independently.Organizational and mentoring skills.How to Apply:Interested candidates should send their CV and a covering letter to careers@itechsa.com. Please ensure that your application clearly demonstrates how your skills and experiences align with the requirements of this role.
2d
A renowned cosmetic company is looking for an “IT Technical
Manager” to join their team on a full-time permanent basis for their offices in
Bellville, Cape Town.
Very
good compensation package, (subject to background & / experience) incl
benefits, Medical Aid, Pension Fund and internal advancement opportunities.
Position Overview:
•
The role is responsible the overall health, performance, integrity, security
and compliance of IT Infrastructure services, ensuring that optimal service
levels are maintained.
Position Requirements:
•
National Matric Certificate: Grade 12
•
CompTIA A+, N+ and Cloud + or equivalent
•
Microsoft MCSE or equivalent
•
Microsoft Security, Compliance, and Identity Fundamentals
•
Microsoft Security Administrator Associate or equivalent
•
Microsoft Modern Desktop Administrator
•
Microsoft SharePoint Administrator Associate
•
Project Management (Waterfall, Agile, Scrum)
•
ITIL V4
•
COBIT 2019
•
5 - 7 years practical experience as IT Manager or Service Delivery
Manager
•
5 - 7 years of experience managing teams & individuals
•
5 - 7 years of experience in managing vendor/service provider relationship
•
3 - 5 years of experience in managing information security
Position Responsibilities:
•
Manage all lifecycle aspects of infrastructure services - strategy, design,
Transition, operations and continuous improvement.
•
Ensure that infrastructure services are optimally configured and
maintained.
•
Perform the duty of Incident Manager for major incidents, security concerns and
service escalations.
•
Perform root cause analysis, impact and risks assessments to resolve major
incidents and complex requests.
•
Design, implement, manage and maintain toolsets for performance, capacity,
security and compliance management of infrastructure services.
•
Monitor and proactively identify and address concerns related to the integrity
and performance of infrastructure services and security.
•
Implement, manage, monitor, maintain and report security measures as per
organisation’s information security management system (ISMS).
•
Implement and maintain backup and disaster recovery solutions in line with
organisation’s recovery objectives.
•
Manage software licenses & ensure compliance with licensing
agreements.
•
Participate and lead the facilitation of all the requirements of internal and
external IT audits.
•
Develop technical roadmaps and lead the implementation of all initiatives to
meet current and future service requirements.
Core Skills
•
Technical Proficiency in:
o
Server and Network Management
o
Cloud and Hosted Services Management
o
Vulnerability, Security and Compliance Management
o
System Integration Management
o
Database Management
o
Service Performance Management
•
IT Services Management & Leadership
Applying for this position:
Only
open to South Africans.
If interested, please send your CV with position title
as reference to: marlize@hrtalentpartner.co.za
6d
1
A top company in the pharmaceutical industry is seeking an Enthusiastic, energetic and professional Receptionist with great communication skills. The candidate must have strong proficiency in both English and Afrikaans.
Purpose
You will be the first point of contact for visitors and callers, representing the organization in a professional and friendly manner. You will play a crucial role in maintaining an organized and efficient office environment.
Key Responsibilities
Greet and assist visitors with a warm and professional demeanor.Manage incoming calls, redirect them to the appropriate staff, and take messages when necessary.Maintain a tidy and welcoming reception area.Provide administrative support to various departments as needed, including data entry, filing, and document preparation.Assist in scheduling and organizing meetings, appointments, and events.Maintain and update records, databases, and filing systems.Assist in the preparation and organization of reports and documents.Respond to inquiries via phone, email, or in-person, providing information and assistance.Draft and proofread routine correspondence and emails.Monitor and control access to the premises, ensuring the safety and security of the office.Issue visitor badges and maintain visitor logs.Assist in data management tasks, including data entry, data retrieval, and data organization.Handle multiple tasks simultaneously and efficiently prioritize work.Adapt to changing priorities and respond to urgent requests.
Requirements
Must have Matric.Must have at least 2 years experience in a receptionist or administrative support Must have strong proficiency in both English and AfrikaansMust be Proficient in Microsoft Office Suite (Word, Excel, Outlook).Must have Strong communication skills, both written and verbal.Must have Excellent organizational and time management skills.Must have Attention to detail and accuracy in all tasks.Must have ability to maintain confidentiality.Professional appearance and demeanor.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTE3MjE4OTI/c291cmNlPWd1bXRyZWU=&jid=1748731&xid=151721892
8d
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Job descriptionResponsibilities:Provide technical support to our clients' IT systems, including servers, networks, and applications.Collaborate with other technical teams to design, implement, and maintain IT systems and infrastructure.Monitor and troubleshoot system performance, identifying and resolving issues quickly and effectively.Perform regular system maintenance and updates to ensure optimal performance and security.Develop and maintain documentation, including standard operating procedures, system diagrams, and user manuals.Actively participate in client meetings to provide technical expertise and recommendations on IT-related issues and projects.Resolve complex technical issues escalated from Tier 1.Document and track issues in the ticketing system.Collaborate with Tier 3 on advanced issues.Qualifications:Basic IT certifications such as CompTIA A+, N+ and Microsoft certifications and ITIL.Strong technical skills and familiarity with advanced IT concepts and technologies.Excellent communication and problem-solving skills.Proficiency in operating systems, with a strong knowledge and experience in Windows Server.Expertise in deploying, managing, and troubleshooting virtualisation platforms such as VMware, Microsoft Hyper-V.Understanding how to deploy, configure, and manage resources on Microsoft Azure.Proficiency in networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, subnets, routing, and switching.Experience with Active Directory and identity management, including user and group management, domain controller administration, and group policy management.Knowledge of storage systems, including SAN, NAS, RAID configurations, and storage protocols (iSCSI, Fibre Channel).Familiarity with security fundamentals, access controls, authentication mechanisms, encryption, vulnerability management, and security frameworks and compliance standards.Expertise in monitoring and troubleshooting methodologies to diagnose and resolve complex system problems.Proficiency in documenting system configurations, processes, and troubleshooting steps.A willingness to learn and expand knowledge in the field of systems engineering and stay up to date with new technologies.Why Join IPT Holdings?Opportunity to work with advanced technologies and solve complex IT challenges.Ongoing professional development and training opportunities.Collaborative work environment with a talented team of IT professionals.Career growth prospects within a rapidly expanding organisation.Must have a valid South African driver's license and own transport.Join our Port Elizabeth team and take your Systems Engineering career to the next level!We look forward to hearing from you!Applications can be forwarded to johan.k@ipth.co.za
8d
This is a full-time on-site role which will be based in Durbanville, Cape Town is for a junior administrative role who will be trained in systems design and support in Teamcenter. The duties will be managing and supporting the implementation of Teamcenter software, ensuring its optimal performance and functionality. The role includes tasks such as user management and support, database administration and troubleshooting.Key responsibilities include but are not limited toSystem AdministrationUser SupportDocumentation of configurations, processes, and user guidesContinuous learningQualificationsExperience in software administration and support1 - 2 Years of industry experienceStrong problem-solving and troubleshooting skillsExcellent communication and interpersonal skillsAbility to work independently and as part of a teamAttention to detail and strong organizational skill
12d
IT Field Support Technician – Gauteng
MUST BE: Mobile, have a reliable car,
Valid driver’s License, and Live in Gauteng.
Role:
Install and configure end users’
computers and required peripherals.You will be using multiple
procedures or systems;Administrative support - planning,
scheduling, and coordination of processes and systemsMaintain IT Inventory of hardware,
software, and resources;Provide training to new users of
existing Technology;Onsite repairs on Hardware and
assisting Remote engineers.
Job Requirements:
·
National Certificate/Diploma in Information
Technology or equivalent.
·
0 to 2 years of functional experience working in an
IT Field environment providing IT Technical support services onsite to
customers.
IT Certificates in N+, A+, MCSE, or
equivalent will be an added advantage.Problem solving and analysis.Completing logistics, admin on
time and call closure on customer apps.Good understanding of the
technical aspects of IT goods and servicesGood understanding of OHSMust have a smartphone and agree
to trackingMust be willing to work on
alternate weekends and after hours as part of the Standby agreement.Certification in Dell, Lenovo, HP, Lexmark, etc.…
will be an advantage.Repairing Laptops and Desktops.
Please
Email Resume: itmidrand@outlook.com
If you do
not receive a response within 7 Business Days, please consider your application
unsuccessful.
13d
IT Field Support Technician – Worcester(Or Surrounding Areas)
MUST BE: Mobile, have a reliable car,
Valid driver’s License, and Live in Worcester(Or Surrounding Areas).
Role:
Install and configure end users’
computers and required peripherals.You will be using multiple
procedures or systems;Administrative support - planning,
scheduling, and coordination of processes and systemsMaintain IT Inventory of hardware,
software, and resources;Provide training to new users of
existing Technology;Onsite repairs on Hardware and
assisting Remote engineers.
Job Requirements:
·
National Certificate/Diploma in Information
Technology or equivalent.
·
0 to 2 years of functional experience working in an
IT Field environment providing IT Technical support services onsite to
customers.
IT Certificates in N+, A+, MCSE,
or equivalent will be an added advantage.Problem solving and analysis.Completing logistics, admin on
time and call closure on customer apps.Good understanding of the
technical aspects of IT goods and servicesGood understanding of OHSMust have a smartphone and agree
to trackingMust be willing to work on
alternate weekends and after hours as part of the Standby agreement.Certification in Dell, Lenovo, HP, Lexmark, etc.…
will be an advantage.Repairing Laptops and Desktops.
College
leavers are welcome to apply.
Please
Email Resume: itmidrand@outlook.com
If you do
not receive a response within 7 Business Days, please consider your application
unsuccessful.
13d
1
SavedSave
Job
description
IT
Field Technician required to join a rapidly growing team in the Kloof area of
KZN. Position reports to the operations manager, and involves travelling to
clients' premises throughout KZN to attend to on-site IT and telecom related
setups, maintenance and repair tasks.
Hours
are 08h00 to 17h00 Monday to Friday, with occasional overtime required.
Use
of a company vehicle for business purposes will be provided. (Valid Driving
License Required)Send CV to CV@oscs.co.za
Education
Required:
Matric
with mathematics
Code
8 driver's license
CompTia
A+ N+
CompTia
Security+ advantageous
Microsoft
MCSA / MCSE highly advantageous
MikroTik/Ubiquiti
certification highly advantageous
IT
related diploma or degree advantageous
Skillsets
& Experience Required:
At
least 3 years experience in a field technician role non-negotiable
Excellent
written and spoken English non-negotiable
Ability
to follow instructions, and document processes essential
Advanced
knowledge of Microsoft desktop operating systems essential
Advanced
knowledge of Microsoft Office packages essential
Advanced
knowledge of desktop, laptop, server and networking hardware essential
Advanced
knowledge of Microsoft server operating systems essential
Microsoft
Active Directory administration essential
Microsoft
Exchange Server & Office 365 administration essential
Understanding
of networking principles and the OSI model is essential
Understanding
of wireless networking principles is essential
Understanding
of centrally managed anti-virus packages essential
Familiarity
with MikroTik routers highly advantageous
Familiarity
with Sophos firewalls highly advantageous
Familiarity
with HP, Epson, and Canon multifunction printers advantageous
Experience
with IP PBX & VoIP solutions highly advantageous
Experience
with IP surveillance and VMS solutions highly advantageous
Job
Types: Full-time, Contract
Salary:
R9 000,00 - R12 000,00 per month
2mo
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