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As a Tier 3 Desktop
Support Engineer,
you will play a critical role in providing technical assistance and support to
end-users, ensuring the smooth operation of desktop systems and applications.
If you have a strong background in desktop support, excellent troubleshooting
skills, and enjoy working in a dynamic IT environment, we encourage you to
apply.
·
Direct User communication verbally and written
for assistance in Software distribution, 1st, 2nd, 3rd line Desktop
Support.
·
Ensure IT Policies and Procedures are up to
date and followed.
·
Lease and Manage 3rd Party Service Providers
·
Manage IT Projects for New Deployments are IT
Infrastructure Changes
·
To manage the country South African IT
·
Manage and maintain IT Helpdesk System for
tracking and reporting.
·
IT Costs are managed correctly and reported
accurately.
·
Ensure all Hardware Licensing is up to date and
monitored.
·
Create and Maintain an IT Assets Register
·
Deliver the in country PCI Audit Annually
·
1st line team member management
·
Manage VM Server Platforms
·
Ensure
service remains in line with PCI requirements.
·
VMware
·
Networking / switching administration (Aruba /
watchguard)
·
Administering resources residing within Azure
·
Overseeing local backups are completed (Azure
MABs)
·
Meraki Wi-Fi administration
·
Make known suggestions / recommendations for
improving service.
·
Building strong relationships with customers.
·
The ability to take ownership of customer
problems.
·
A proactive approach to customer problems and
an understanding of customer perception.
·
Remote Incident Resolution
·
Software Deployment
·
Ability to multi task and meet specific goals
set by supervisors and management
Minimum Requirements:
·
International MCSE
qualified or international equivalent
·
At least 8 years’
experience in technical IT (Server Administration),
·
Network management,
project management, MS Exchange (incl Office 365)
·
Certificate in Cyber
IT
·
Deployment network
security control qualification
·
A qualification in
network environment/anti-virus / threats, etc
·
ITIL Foundation
·
Azure
To elevate your career to the next level, please email me at lemrique@protonmail.com, Att: Lem 081
478 7032
3d
IT Field Support Technician – Gauteng
MUST BE: Mobile, have a reliable car,
Valid driver’s License, and Live in Gauteng.
Role:
Install and configure end users’
computers and required peripherals.You will be using multiple
procedures or systems;Administrative support - planning,
scheduling, and coordination of processes and systemsMaintain IT Inventory of hardware,
software, and resources;Provide training to new users of
existing Technology;Onsite repairs on Hardware and
assisting Remote engineers.
Job Requirements:
·
National Certificate/Diploma in Information
Technology or equivalent.
·
0 to 2 years of functional experience working in an
IT Field environment providing IT Technical support services onsite to
customers.
IT Certificates in N+, A+, MCSE, or
equivalent will be an added advantage.Problem solving and analysis.Completing logistics, admin on
time and call closure on customer apps.Good understanding of the
technical aspects of IT goods and servicesGood understanding of OHSMust have a smartphone and agree
to trackingMust be willing to work on
alternate weekends and after hours as part of the Standby agreement.Certification in Dell, Lenovo, HP, Lexmark, etc.…
will be an advantage.Repairing Laptops and Desktops.
Please
Email Resume: itmidrand@outlook.com
If you do
not receive a response within 7 Business Days, please consider your application
unsuccessful.
15d
1
Looking to work in Capital Markets and Forex? We have some cool new work in, at a niche financial technology hub! They are looking for a senior analyst programmer to evaluate the chosen solution through design & construction, ensuring it gets the green light! This is a high-availability, online transacting environment, they are fast-paced + pretty fearless when it comes to tech!You will be liable for the development, maintenance, configuration /enhancement of a variety of applications utilizing C# .NET stack; you will work with Angular and Restful services; Microsoft SQL Server databases on a Web + Mobile platform. The team are engaging and smart; they enjoy a good scrum session giving you the tools and direction you need for a job well done!Whats more, is the offer good financial perks; and are moving quickly, eager to get someone new on board in the upcoming weeks;To land an interview, we are looking for the following:You have a good six years’ experience in developing and supporting C#.Net desktop or web application development in an enterprise environmentDecent skills in Microsoft SQL ServerUnderstanding of Microsoft .NET technologies with emphasis on C# development (Visual Studio, HTML5, ASP.Net, JavaScript, CSS, .Net 4 and up, Angular 9+)Other skills include MS-SSRS, Azure DevOps, Test Driven Development, & SQL Management StudioReference Number for this position is ND53600 which is a permanent position offering a cost to company of R780k per annum negotiable on experience and ability. Contact NicoleD on nicoled@e-merge.co.za or call her on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!https://www.e-merge.co.za/careers/referralprogramme/
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