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Exciting Opportunity for a Senior Technician!Are you a skilled technician with a passion for technology and a desire to make a real impact? Our Kingdom-focused company, based in the picturesque town of Paarl, is looking for a Senior Technician to join our dedicated team. If you share our vision of prioritizing the Kingdom and supporting like-minded companies and organizations, we want to hear from you!Why You’ll Love Working With Us: • Mission-Driven Work: Be part of a purpose-driven organization. • Supportive Team: Work with a dynamic and collaborative team. • Professional Growth: Expand your skills and grow in your career. • Leadership Role: Take on a key role in leading and developing our technical capabilities.What We’re Looking For: • Educational Background: Tertiary qualification in a relevant technology field. • Technical Expertise: Strong knowledge of Windows, cloud systems, file systems, backup systems, servers, group policy, and network systems. Basic programming knowledge is a bonus. • Experience: Proven experience in systems maintenance, support, and troubleshooting. • Problem-Solving Skills: Ability to address and resolve technical issues efficiently. • Values: Alignment with our company’s moral and ethical values.Key Responsibilities: • Network Maintenance: Ensure smooth and efficient network operations. • Backup Management: Maintain and manage our backup systems. • Desktop Support: Provide exceptional support for desktop and software issues. • Troubleshooting: Identify and resolve system problems quickly. • System Development: Assist in the development and implementation of new systems. • Project Support: Support project management efforts and contribute to successful project completion.What’s In It for You: • Competitive Salary: R16k to R20k CTC, negotiable based on your qualifications and experience. • Impactful Work: Contribute to a company that makes a positive difference. • Career Advancement: Opportunities for growth and professional development.Ready to Take the Next Step?If you’re a serious candidate with the skills, passion, and values we’re looking for, we’d love to hear from you. Please send your CV and salary expectation to md@tceg.co.za.Make your next career move meaningful. Join us in our mission to make a difference!
10d
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Join Our Mission-Driven Team as a Technical/IT Manager!Are you a seasoned IT professional with a passion for technology and a heart for making a difference? Our Kingdom-focused company, based in the beautiful Paarl, is seeking a dynamic and motivated individual to join our team as a full-time IT Manager. If you share our vision of putting the Kingdom first and supporting like-minded companies and organizations, we want to hear from you!Why You’ll Love Working With Us: • Purpose-Driven Work: Be part of a mission that goes beyond business. • Dynamic Team: Collaborate with a supportive and energetic team. • Leadership Opportunities: Lead, mentor, and inspire a talented group of professionals. • Professional Growth: Develop your skills in a challenging and rewarding environment.What We’re Looking For: • Educational Background: Tertiary qualification in the technology sector. • Technical Skills: Comprehensive knowledge of Windows, cloud systems, file systems, backup systems, servers, group policy, and network systems. Basic programming knowledge is a plus. • Experience: Proven experience in project management, systems development, and implementation. • Leadership: Strong ability to lead, coach, and build up team members. • Values: A strong alignment with our company’s moral and ethical values.Key Responsibilities: • Network Maintenance: Ensure our network runs smoothly and efficiently. • Backups: Manage and maintain our backup systems. • Desktop Support: Provide top-notch support for desktop and software issues. • Troubleshooting & Support: Address and resolve system issues, develop and implement new systems. • Project Management: Lead projects from inception to completion, ensuring timely and successful delivery.What’s In It for You: • Competitive Salary: R40k to R50k CTC, negotiable based on your qualifications and experience. • Impactful Work: Contribute to a company that makes a positive difference. • Growth Opportunities: Advance your career in a supportive and growth-oriented environment.Ready to Join Us?If you’re a serious candidate with the skills, passion, and values we’re looking for, we’d love to hear from you. Please send your CV and salary expectation to md@tceg.co.za.Make your next career move count. Join us in our mission to make a difference!
10d
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POSITION : IT Support TechnicianAVAILABLE : 1 July 2024 / 1 August 2024SALARY : Basic R12 000 per month.BENEFITS : Petrol AllowanceCONTRACT : Full time with a 3-month probation period, where after you will be re-evaluated.JOB SPECIFICATIONWe are an IT Solutions company in Brackenfell, growing from strength to strength and are looking for a young dynamic, best-in-class IT Support Technician with a good knowledge and understanding of IT products and solutions. The successful candidate should have a passion for IT and must strive to provide excellent customer service. Customer service is key to our business. Duties include:▪Provide exceptional support, installation, maintenance and troubleshooting for desktop hardware, peripherals, data backup solutions, mobile devices, wireless, software, anti-virus, internet, mail, cloud services and training.▪Desktop/Laptop repairs & installations▪Perform basic network support, installation, maintenance, and troubleshooting.▪Liaise with 3rd party contractors and suppliers.▪General IT administration dutiesMINIMUM REQUIREMENTS▪At least 3 years’ hands-on experience in IT Support and Technical environment.▪At least 3 years’ experience in a Customer Service Environment.▪Comprehensive understanding of IT products and ICT Solutions.▪A+/N+ or MCSE/MCSA▪Excellent communication skills in English and Afrikaans.▪Must have good experience with Windows 7, 8, 10, Microsoft 365, Routers, Networking (wireless and Ethernet), Desktop/Laptop hardware troubleshooting, smart phone and e-mail setups, Apple products▪Own reliable transport and cellphone / Valid and current driver’s license▪Must be neat and presentable, friendly, reliable, trustworthy and must enjoy assisting clients with technical difficulties.▪Must be able to work independently, be self-motivated, intelligent, go getter, be a fast learner, enjoy problem solving, handle stressful situations and have a passion for technology while keeping a high standard of professionalism.If you live in the Northern Suburbs (Kuilsrivier/Brackenfell/Bellville) area and you feel you meet the above criteria, please send your CV to: careers@krystal.co.za. Do not contact the office directly. If you do not hear from us by 25 June 2024, please consider your application unsuccessful.
11d
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This role
is for a managed service provider that provides helpdesk services to multiple
customers. Their primary objective is to provide Level 2 support and
proactively review client requests or tickets and apply technical/process
knowledge to resolve them without breaching service level agreement (SLA). The
successful candidate will assist with design and deployment of new solutions to
customer environments.
Ensuring adherence to all processes within the client environment and the
maintenance of a high degree of client satisfaction across all assignments.REQUIRED LEARNING · Grade 12 + Computer Literate · A+ N+ or equivalent job experience· Desktop
hardware and software· Proven experience of solving
complex problems.· Knowledge of relevant
Technology, Products and Service.· Knowledge in ticketing
tools.· Own vehicle and valid SA
driver’s license · Occasional field work might be
required to assist with support calls.· Relevant
qualification in IT or a demonstrated equivalent work experience will be
accepted.· Managed service provider
experience (Advantageous)· 2 -3 years’ experience in: Azure, MS Office 365, MS
Teams, Sarepoint (Advantageous)
KEY JOB OUTPUTS · Manage the business relationship
with the client· Provides Level 2 support at the
service desk.· Act as escalation point for
Level 1 service desk agents.· Performs preventative
maintenance activities on certain products· Perform hardware and software
installations· Takes routine service calls and
performs basic maintenance and support.· Responsible for troubleshooting,
installing, maintaining and hardware break-fix· Maintain SLA requirements (both
internal and external)· Ensure accurate completion of
job cards· Work independently without
supervision· Ensure completion of ticket is
within agreed SLAs.· Analyses incidents / requests to
produce knowledge articles to enhance the knowledge base as quick referral for
L1’s · Proactively identifies problems
and errors before they impact a client’s service.· Update tickets in a timely
manner with the required level of detail on the progress and resolution of the
ticket· Ensures all changes are carried
out with proper work/change approvals.· Setup workstations and configure
end-user software / hardware and upgrade existing client desktops.· Monitors client infrastructure
and solutions.· Liaise with all stakeholders
(vendors, exporters/importer, and colleagues to expedite a resolution of a
ticket.· Managing calls, emails and
tickets at the services desk and provide telephonic support to clients where
required.· Execute approved maintenance
activities. (These activities could include system patching; system upgrades or
configuration changes etc.)· Will be required to work standby
shifts from time to time. APPLICATIONS/ENQUIRIES Email your
CV and motivational letter to: employment@itnaledi.co.za
1mo
We are searching for a skilled Helpdesk Technician to join our team in Cape Town! In this role, you'll provide exceptional technical support to our internal users while troubleshooting and resolving a wide range of IT issues.What you'll be doing:Diagnose and resolve technical issues reported by internal usersProvide first-line technical support via phone, email, and in-person assistanceConfigure and maintain computer systems, including desktops, laptops, and peripheralsInstall and troubleshoot software applicationsMaintain and update technical documentationExperience with setting up and configuring servers is a major plusWhat you'll ideally have:A+ and/or Network+ certification (advantageous)Experience working in a Helpdesk environment (advantageous)Strong understanding of Microsoft server operating systems (e.g., Windows Server)Excellent problem-solving and analytical skillsOutstanding communication and interpersonal skillsAbility to work independently and as part of a teamDrivers license (preferable)What we offer:Competitive salary Opportunity to work in a fast-paced and dynamic environmentA chance to learn and grow your technical skillsBe part of a supportive and collaborative teamIf you have a passion for technology and a desire to excel in a Helpdesk role, we encourage you to apply!To Apply:Please submit your resume and cover letter to hr@greystone.cc
1mo
SavedSave
We are looking for an experienced, energetic and enthusiastic Support Technician with a passion for technology to join our team.Based in the southern suburbs with over 30 years of experience in the industry, we support and manage a wide variety of customers and systems in the SME sector.We are passionate about implementing the best systems for our client base to digitise and improve their businesses.The position:We require a full time Onsite IT support Engineer with own transport.You will be required to provide remote and onsite support to customers, therefore excellent communication and interpersonal skills are essential.You will be expected to manage, maintain and prioritise your own workload, good time management skills are crucial.A minimum of 8 years’ experience is required.Skills:Setup and maintaining Windows desktop and server environments.Microsoft Office 365 Cloud product suiteStrong MS Teams skillsRouter and firewall setups.Knowledge on MacOSStrong general troubleshooting skillsWorking knowledge of ITIL Processes and OSI modelGood work ethic, ability to deal with conflict, Client centric and thorough documentation skillsAble to follow processes & work independentlyThe ability to look beyond break-fix support and identify business solutions.Plan and perform auditsExecute projects based on a predefined project plan.Education:Required:Completed grade 12 (NSC)A+ and N+ QualificationMicrosoft MCSE qualificationBeneficial:Redhat Linux Systems administrationN-ableMikrotik CertifiedSophos CertifiedPlease email CV to celento@mindspring.co.za***If no response is received within 2 weeks, please consider the application as unsuccessful.******We will only consider candidates residing in Cape Town due to the urgency of filling this position.***Job Type: Full-timeApplication Question(s):Do you have A+and N+ certifications?Education:Certificate (Required)Experience:IT: 8 years (Required)
1mo
IT Field Support Technician – Witbank
MUST BE: Mobile, have a reliable car,
Valid driver’s License, and Live in Witbank.
Role:
Install and configure end users’
computers and required peripherals.You will be using multiple
procedures or systems;Administrative support - planning,
scheduling, and coordination of processes and systemsMaintain IT Inventory of hardware,
software, and resources;Provide training to new users of
existing Technology;Onsite repairs on Hardware and
assisting Remote engineers.
Job Requirements:
·
National Certificate/Diploma in Information
Technology or equivalent.
·
0 to 2 years of functional experience working in an
IT Field environment providing IT Technical support services onsite to
customers.
IT Certificates in N+, A+, MCSE, or
equivalent will be an added advantage.Problem solving and analysis.Completing logistics, admin on
time and call closure on customer apps.Good understanding of the
technical aspects of IT goods and servicesGood understanding of OHSMust have a smartphone and agree
to trackingMust be willing to work on
alternate weekends and after hours as part of the Standby agreement.Certification in Dell, Lenovo, HP,
Lexmark, etc.… will be an advantage.Repairing Laptops and Desktops.
Please
Email Resume: itmidrand@outlook.com
If you do
not receive a response within 7 Business Days, please consider
your application
unsuccessful.
1mo
IT Field Support Technician – Worcester(Or Surrounding Areas)
MUST BE: Mobile, have a reliable car,
Valid driver’s License, and Live in Worcester(Or Surrounding Areas).
Role:
Install and configure end users’
computers and required peripherals.You will be using multiple
procedures or systems;Administrative support - planning,
scheduling, and coordination of processes and systemsMaintain IT Inventory of hardware,
software, and resources;Provide training to new users of
existing Technology;Onsite repairs on Hardware and
assisting Remote engineers.
Job Requirements:
·
National Certificate/Diploma in Information
Technology or equivalent.
·
0 to 2 years of functional experience working in an
IT Field environment providing IT Technical support services onsite to
customers.
IT Certificates in N+, A+, MCSE,
or equivalent will be an added advantage.Problem solving and analysis.Completing logistics, admin on
time and call closure on customer apps.Good understanding of the
technical aspects of IT goods and servicesGood understanding of OHSMust have a smartphone and agree
to trackingMust be willing to work on
alternate weekends and after hours as part of the Standby agreement.Certification in Dell, Lenovo, HP, Lexmark, etc.…
will be an advantage.Repairing Laptops and Desktops.
College
leavers are welcome to apply.
Please
Email Resume: itmidrand@outlook.com
If you do
not receive a response within 7 Business Days, please consider your application
unsuccessful.
1mo
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