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Key ResponsibilitiesServe as the first point of contact for end-user IT support (phone, instant messaging, and in person).Log and process incoming IT service requests and document tasks and progress.Provide support for hardware and software, including installation, maintenance, troubleshooting, and user assistance.Support and maintain:Desktops & laptopsWindows operating systemsMicrosoft Office 365OneDrive/SharePoint & Microsoft TeamsActive Directory environmentsPrinters, peripherals, cables, monitors/TVs/projectorsNetworking equipment (switches, access points, routers, firewalls, cabling)VoIP systems (SIP phones, DECT phones, softphones)Mobile devices (Android & Apple)Orient and onboard new users and assist with user migrations.Escalate/delegate tasks to the IT Lead or third parties when required; route line-of-business software issues to the correct internal support.Maintain IT asset inventory and manage stock of sundry equipment (peripherals, printer toners).Assist with physically moving/installing equipment when needed.Support the IT Lead with ad-hoc tasks when required.Engage with vendors/suppliers when mandated by the IT Lead.Role GoalsEnsure a smooth and reliable day-to-day IT experience for users.Proactively identify recurring IT issues and improve user support outcomes.Build and maintain institutional knowledge of systems and operating environment.Maintain and continuously develop relevant technical skills.Required Technical SkillsComputer hardware support (desktops and laptops).Microsoft Windows fundamentals.Microsoft Office 365.Microsoft cloud tools: OneDrive / SharePoint / Teams.Microsoft Active Directory environments.Networking installation (cabling, patch panels, access points, etc.).Networking fundamentals: LAN/WAN/VPN/Wi-Fi (including point-to-point links).Mobile device support: Android & Apple.Requirements & Soft SkillsStrong people skills: daily interaction with end-users and vendors.Valid driverâ??s licence and willingness to travel regularly to vendors, farms, and other sites.Must be present at remote site at least once a week (unless directed otherwise by the IT Lead).Occasional overtime (only with prior approval).Detail-oriented, reliable, and able to work independently with minimal oversight.Comfortable with practical, hands-on work and able to perform under pressure in a dynamic environment.
https://www.jobplacements.com/Jobs/I/IT-Technician-1266317-Job-Search-02-26-2026-04-00-37-AM.asp?sid=gumtree
7h
Job Placements
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Data Specialist (POS25126)Based: Somerset WestSalary: R20 000.00 pm - R24 000.00 pm negotiable depending on experienceJob Purpose:The successful candidate will be responsible for managing the migration process of clients and ensuring the accurate and on-time upload of financial data.Requirements Managing customer migration projects. Creating and managing migration plans with clients. Managing data migrations with the take-on teams. Reporting on migration progress of all projects to the rest of the team. Using advanced technical skills and custom tools to efficiently manipulate and migrate client data into their software. Working directly with clients to effectively coordinate each migration project to completion. Monitoring all work for quality while troubleshooting and resolving errors as need be. Communicating process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the migration project stays on track. Providing customer support, resolving customer queries, recommending solutions, and guiding users through features and functionalities on the system. Providing data clarification and training to onboarding customers.Experience and Knowledge of: Experience in data analysis and processing will be advantageous. Strong knowledge of advanced Excel and attention to detail is required. Proficiency in Microsoft Word, Outlook, and PowerPoint. Financial/accounting experience or background will be advantageous. Good general IT knowledge is required. Customer service/support experience will be advantageous. MySQL experience will be advantageous. Experience in administration management.Closing Date: 15 February 2025Please only submit CV if you meet ALL the requirements. Only shortlisted candidates will be contacted.
https://www.jobplacements.com/Jobs/D/Data-Specialist-1198336-Job-Search-6-27-2025-8-54-48-AM.asp?sid=gumtree
8mo
Job Placements
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