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New vacancy available for a Head of Sales position for our client in the Automotive Industry. The position is based in Sandton. About: Manage Dealer wholesale and retail targets with effective sales management practices to ensure that approved targets are achieved. Approve quarterly sales incentive program designed by the Dealer Operations Manager which maximizes profitability and achieves sales volume and model mix targets. Approve and coordinate finance and insurance offers to maximize retail sales. Development of a Remarketing program to facilitate additional new car sales to fleets/ rental/ retail customers as well as provide additional used car stock to the Dealer Network. Manage the Corporate Sales Department with a view of maximizing retail and wholesale objectives through growth of the Corporate Sales business. Responsibility to grow the Fleet sales penetration and share in corporate business through key strategic and operational initiatives. Implement standardized and professional Fleet sales processes at the Dealer level by developing a Dealer Fleet sale strategy. Maintain the relationship between the Group and leasing customers utilizing the annual SAVRALA ratings (South African Vehicle Rental and Leasing Association of South Africa) to make necessary adjustments and benchmarking. Overall responsibility for the sale and profitability of rental direct sales to Rental. Lead the business relationship with direct sales companies and negotiate mutually beneficial deals and incentives with the key decision makers. Lead the business relationships with Rental to achieve the planned market share objectives in that channel. Promote and market the product range to increase presentation in all potential vehicle Rental categories. ESSENTIAL: A formal 3-year National Diploma or Bachelor’s degree in Commerce/ Business Management/ Marketing from a recognized tertiary institution Minimum of 10 years of motor industry experience Minimum of 5 years at management level. A minimum of 3 years of Regional Sales experience is advantageous. Retail/ Dealer network experience is advantageous. Motor industry experience in: Corporate, Government, and Rental sales management Dealer Network management Dealer Operations management Have strategic and conceptual thinking capabilities, with the ability to plan and organize resources effectively Confident negotiating, influencing, and selling skills Well-developed networking and customer relationship managing skills SECTOR: Automotive https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAxNy9BSw==&jid=1806078&xid=E.L002017/AK

12h

Sandton

Permanent Aftersales Product and Planning Manager

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We invite suitable experienced and qualified candidates to apply for the Aftersales Product and Planning Manager position for our client in the Automotive Industry. The position is based in Sandton. To develop and implement the Groups Aftersales strategy to realise the Groups Aftersales objectives in the South African Market. This involves deriving and implementing strategies geared towards retaining and attracting new customers to the Brand by ensuring the highest quality service, increasing customer retention and loyalty, conquest lost customers (win back strategy), increasing labour hours sold and parts turnover growth, and overseeing and influencing Dealer Network participation, profitability and performance in underpinning the Aftersales strategy success and results.Tasks: Plan and achieve National After Sales objectives (Service Quality, After Sales Market Share Growth, Parts Turnover Growth, Dealer Satisfaction) through the After Sales policies and Business Plan for the Brand in South Africa. Develop and manage team, operational and network initiatives and targets underpinning the strategy which are coordinated, clear, realistic, monitored and reported upon Secure effective Marketing and Advertising campaigns, promotion of sales, top Service Quality and Customer Satisfaction to increase loyalty and grow After Sales market share in line with After Sales targets (workshop throughputs, labour hours sold and Genuine Parts turnover) Liaise, strategise and work closely with Group Parts Supply Chain, Group Service and other key role players to ensure a common purpose and the achievement of the strategic KPIs and performance target commitments made to the Group (PC and CV) AG. Implement prescribed After Sales Programmes and monitor National Audits and Corrective Actions to achieve the required Service delivery outputs. Develop and implement programmes and initiatives that will improve the Dealers capability and productivity to improve After Sales profitability and meet the set Service Total Cost recovery targets. Manage the development of After Sales incentive programmes together with the Group Aftersales Field Operations Manager that assist in driving top performance and achievement of targets. Maintain regular Dealer Network interaction to communicate operational and strategic aspects, support the building of a sound business partnering relationship and together with the Group Aftersales Field Operations Manager as half of the Aftersales Sales Operations team, leverage improved performance e.g. After Sales Road Shows, Dealer visits, Dealer focus groups, National Dealer Advisory Council and Sub. Qualifications A recognized 3-year National Diploma/Bachelor’s Degree in Engineering/ Commerce Experience: A minimum of 8 years of working experience gained in the motor industry in the following fields:Product Engineering Service Technical After Sales Retail Environment Customer Service Essential: Minimum of 5 years manageri SECTOR: Automotive https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAxOC9BSw==&jid=1806080&xid=E.L002018/AK

12h

Sandton

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Surgo (PTY) Ltd. has partnered with one of South Africas fastest-growing pharmaceutical retail groups with operations in South Africa, Botswana, and Namibia. The group was founded in 1978 and has its Head Office based in Midrand, Johannesburg. Our client has since grown to over 200 stores to date, employing over 18 500 full-time and part-time employees and is now looking to recruit an Organisational Development Manager to join their team. Job Purpose: Strategic implementation of organisational development activities through research, design, development, and facilitation of OD interventions to optimise the alignment of the workforce and key business strategies and initiatives. Responsibilities: Organisation Design: • Strategic organisational design through understanding organisational structures and job specific requirements to contribute to the HR Strategy of the company • Conduct job analysis and evaluations and development of job profiling • Implement and maintain job grading system • Create competency model Performance Appraisals and Management • Identify performance targets and link with job profile • Develop methods of measuring if performance management aligns with organisational goals • Develop, review, and implement performance management policies and procedures • Guide management on performance appraisal and management principles • Assist management to create project timelines and deadlines Workforce and Succession Planning: • Design and implementation of succession planning in line with companys talent management framework • Guide management on succession and career development to ensure the sustainability of the business • Provide input into employee risk movement and develop strategic plan to ensure higher retention rate • Develop, review, and implement succession planning policies and procedures • Evaluate job satisfaction and corporate culture through climate surveys and develop and implementation action plan to prevent high employee turnover • Design and implement competency-based assessment and analyses • Compile appropriate test batteries for different assessment purposes and according to competency requirements • Obtain quotes from suppliers when required and consider costing when suggesting assessments • Interpret results obtained from assessments and utilise information in an ethical manner • Provide feedback on assessment results to relevant members of the HR team, Department Heads as well as respondents • Utilise the information obtained from assessments in order to suggest and implement relevant HR interventions Leadership Strategy: (Wellness) • Facilitate team building, group forming, strategic planning, and training sessions to ensue cohesive functioning of teams • Diagnose potential organisational problem areas and liaise with management to implement strategies counter concerns • Conflict Management within teams • Design and implement leadership strategies in line with business obje...Job Reference #: 202621

Midrand

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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa. If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here! Job Purpose: To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience. Key Performance Areas (but not limited to): • To efficiently execute all operational activities at the point of sale in a timely and efficient manner • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased • To ensure the safe handling of cash at all times • To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards • To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements: • Grade 12 • 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment • Understanding of merchandising and promotions principles • Understanding of stock management procedures • Skills in customer service excellence • SA ID / Valid Work Permit (if applicable) • Well versed in English and any other official South African Language • Clear criminal record • Computer Literate Working hours: • As per operational requirements Salary: • Market related based on level of experience Position Location: • Johannesburg, Gauteng Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202371 subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee. Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za Surgo (PTY) Ltd. reserves th...Job Reference #: 202371

Other

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Must have at least 7-10 years experience as a Process Engineer involved with assessing, mapping and optimizing business processes. Experience in facilitating workshops with business users (up to executive level) in order to gather requirements, generate ideas and validate designs. Scoping, sizing and planning all business aspects of a solution and the associated project effort and dependencies.Migration process to core for the product environments include:Product Migration to CORE Product Migration to ECLIPSE CORE Banking TP product Upgrades and Regrades Online and CR3 Retail Investments products upgrade to GNBA V2 This position requires an experienced person who has a solid understanding of Enterprise Business Processes and business analysis. Responsibilities include assessing, analysing, optimising, documenting, implementing and testing end-to-end enterprise business processes of a multi-skilled team. The candidate must also be able to interact with the business community at all levels, from facilitating design workshops and conducting end user training to leading presentations to senior management and executive. To work with stakeholders throughout the organisation; to build a holistic view of the organisations strategy, processes, information and information technology assets. The Process Engineer links and aligns the business mission; strategy and processes of an organisation to its information technology strategy. He or she documents this using multiple models or views that show how the current and future needs of an organisation will be met in an efficient; sustainable; agile and adaptable manner. To bring business needs, capabilities, technology and process together in an efficient and effective manner. The Process Engineer has mastered the industry recognised knowledge areas for Process Engineering and works at the highest levels of abstraction, ambiguity, and complexity within the organisation. He or she performs business analysis tasks to connect information. Technology, processes and business needs in varying levels of detail within an area of speciality; and can perform all process engineering tasks at both ends of the detail spectrum. Transactional banking products, and experience in enterprise credit, collections, client & product risk management is a preference. Candidates must have worked on agile projects, understanding of the SAFe framework, and the use of agile tools like Jira and Confluence and process mapping tools like Aris. Experience in applying process modelling standards such as, BPMN. Knowledge of and exposure to business process transformation, including process enabling and integrating technologies: Business Process Reengineering Workflow / Workflow management / Process automation Business Rules Engines (Business Rules Processing) Enterprise Application Integration Business Intelligence, Analytics and Reporting https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzYwMV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777139&xid=1108_177601

Sandton

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This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose our employees very carefully – they are the strength and the future of this company. KEY OUTPUTS Creative planning and designing of itinerariesManaging the reservations process for bookings in a manner which ensures guest budget is achievedHandling of bookings from quote to finalising, invoicing and travel documentsConsistent and clear communication with agents, sales teams, preferred supplier partners and colleaguesEmergency duty will be on a rotational basis as per the DMC Emergency BOPWorking hours early and late shift on a weekly rotational basisCalm and professional manner of servicing agents and guestsProactive selling of our products and services ensuring the best possible safari for the guestsAn independent, curious and “can do it” natureUpholding the values of the company... Care of the people, Care of land and Care of the wildlife KNOWLEDGE REQUIRED A passion for delivering service excellenceAn in-depth knowledge of Tourplan advantageousA good knowledge of South Africa, Southern and East Africa preferableA willingness and aptitude to learn KEY SKILLS REQUIRED Good understanding of terms and conditions, product knowledge, third party and company Product destinationsUnderstanding of travel industry channelsExcellent computer skills including:Tourplan advantageousESS is essentialMS Office applications such as Word, Excel, PowerPoint and OutlookWETUUnderstanding of quantitative and qualitative data analysis and being able to make decisions based on these analysesUnderstanding and knowledge of the different markets in which the company operates inRelevant understanding of Business to create and formulate a strategy and make commercial decisionsSales process and methodologiesProblem-solving skillsExperiential Creativity (Crafting Experiences)Guest / Client Delight PERSONAL CHARACTERISTICS Good interpersonal skillsSense of urgencyPassionate about guest delightDiligence and self-motivation to meet deadlines and keep on top of your jobWillingness / ability to share information and teach and inspire others https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDUzNjA4Mjc2P3NvdXJjZT1ndW10cmVl&jid=1503266&xid=3053608276

Johannesburg CBD

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"retail jobs" in Johannesburg

retail jobs in Johannesburg (687 results)

Results for retail jobs in All Categories in Johannesburg