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Our Client, based in central Cape Town, provides support services with a focus on desktop publishing, is recruiting for an experienced Head of Department Human Resources. Job description As the Human Resources Head of Department, you will play a pivotal role in shaping our organizations people strategy and fostering a positive work environment. You will lead a team of HR professionals to attract, develop, and retain top talent, while also ensuring compliance with employment laws and regulations. Requirements • Develop and implement HR strategies and initiatives aligned with the overall business objectives • Oversee all aspects of the employee lifecycle, including recruitment, onboarding, performance management, and offboarding • Provide guidance and support to managers and employees on HR-related matters, including employee relations, conflict resolution, and disciplinary actions • Lead the development and implementation of training and development programs to enhance employee skills and performance • Drive diversity, equity, and inclusion initiatives to create a more inclusive and equitable workplace • Manage compensation and benefits programs to ensure competitiveness and fairness • Stay updated on HR trends and best practices to continuously improve HR processes and policies • Collaborate with other departments to achieve organizational goals and promote a positive company culture Qualification • Bachelors degree in Human Resources, Business Administration, or related field. (Masters degree preferred) • SHRM-SCP or SPHR certification highly desirable • 3 years of progressive experience in human resources roles, with 2 years in a leadership position • Experience working with Sage VIP, HR Premier and ESS systems • Strong knowledge of South African employment laws and regulations • Excellent leadership and interpersonal skills, with the ability to build and maintain effective relationships at all levels of the organization • Proven track record of developing and implementing HR strategies that drive business results • Ability to think strategically and solve complex problems • Exceptional communication and presentation skills Salary: R40 000 CTC per month Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202661 subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee. Your CV will be kept...Job Reference #: 202661

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HR Officer - FMCG (retail) - Cape Town Position Purpose Reporting to the HR Director, the HR Officer will have a focus on executing the Learning and Development objectives which have been aligned to the deliverables of the Academy of Excellence. Support HR related activities for Wholesale while being the HR partner with responsibility toward recruitment, performance management and all regulatory employee data and record keeping in accordance with government and internal requirements. The HR Officer will management administrative end to end HR processes related to all of Wholesale operations, including payroll. Key Responsibilities Human Resources Working collaboratively across the HR team to provide an effective HR partnership and support to the business. • Coordinate recruitment activities including drafting job postings, posting opportunities on internal and external recruitment sites, screening CVs and liaising with candidates as well as with agencies. • Respond to solicited and unsolicited employment inquiries. • Draft and maintain job descriptions. • Coordinate on-boarding activities for new joiners in Head Office. • Sign up and maintain employees on the Companys Discovery healthcare plan. • Maintain accurate records and update profiles of new joiners on internal management tools such as, Cornerstone; Sage; Talent LMS; Rewarded and Direct Hire. • Participate in and drive culture related initiatives in collaboration with the culture committee. • Support the HR Director in any ad-hoc HR related issues and participate in special projects as required. Learning & Development Championing the strategy and working effectively with business units to establish and execute best in class development programmes aimed at strengthening our succession planning objectives. • Working directly with Departments and Line Management to help identify, agree and prioritise development interventions and initiatives which align to the objectives of the Academy of Excellence. • Be accountable for the co-creation and execution of training content through effective needs-analysis, blended learning design and training delivery methods in meeting the annual objectives. • Drive the Graduate Programme for Head Office, supporting the HR Director with the execution of plans and ensuring best in class programs which align with the KPI’s of the Academy of Excellence. • Support and champion our learning culture, encouraging learners and managers to self-serve our learning offerings as they learn to use our 70:20:10 approach to their learning. • Assist with the design and facilitation of a range of learning interventions which offer onsite and remote teams equal opportunity for development, including our core programmes such as Induction and Onboarding and Management Essentials Programmes. • Maintain and create content for our LMS platform (TalentLMS); sharing, publishing, co-creating video’s/screencasts and other relevant materials for learners, archiving old content, providing analytics on engagement and presenting opportunity for continuous improvement. • Liaising with the wider HR Team and others to share insights, lever opportunities for collaboration and deliver a approach to functions/teams that are aligned to our organizational values. • To administrate the logistics for key learning and development programmes including coordinating diaries, venues, materials, feedback surveys, evaluations, logging learning and carrying out data analysis etc. • Supporting the HR Director in the maintenance of the L&D budget, keeping it up to date and managing accurate tracking. • Championing and providing L&D advice, career and development to colleagues. • Maintaining knowledge of developing trends and technologies in L&D and being the subject matter expert to key stakeholders and the wider HR team. • Continue to drive and oversee the Learnership (Retail Department) and Graduate Programme (Head Office), developing and shaping the strategy to meet the needs of the company. • Manage effective working relationships with any 3rd party providers. Stakeholder Relationships: External • External training providers – selection, negotiation, partnering and co-creation of content • LMS provider • Providers of the Learnership and Graduate Programmes Internal • Department Heads • Line Management Team (Senior Leadership) • Wider HR team including Global HR Team Disciplinary Support Team • Support and function in Chairperson capacity when required for Retail Personal Characteristics • Excellent interpersonal and communication skills – able to influence and communicate clearly at all levels, and across all departments. • Proactive attitude and ability to identify project opportunities, propose them and complete them. • Methodical and structured approach to tasks. • Able to set priorities and clear targets. • Have a client service approach. • High sensitivity to the confidential nature of the work; and • Able to grow with the level of responsibilities and with the size and structure of the business. Skills and Knowledge • Advanced knowledge of Word, Excel, PowerPoint, Visio and content creation tools. • Understanding of relevant HR legislation and best practices. • High calibre of professional interpersonal skills, with excellent analytical, conceptual, and communication skills (both oral and written). • Performance driven, tenacious and goal orientated. • Strong communication internal influencing skills. • Able to set priorities and clear targets. • Well-organized and ideally with project management experience. • Capable of managing numerous projects at once in a high-paced environment. • High degree of flexibility; and • Able to grow with the level of responsibilities and with the size and structure of the business. Requirements: • Tertiary Education degree or currently studying towards (in pursuit of a Human Resources, Training and Development designation is preferred); • A minimum of two years working experience, preferably in a multinational FMCG or Retail environment. Please email cv and package requirements to marlene@servicesolutions.co.za As per our client’s requirements a clear credit and crim profile appliesSalary: RBasic + BenefitsConsultant Name: Marlene Smith

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