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Results for reception jobs in Hotel Jobs in Cape Town
1
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A well-established Tourism Company requires a Reception to join their team.
Requirements:
• Experience in Hotel/Private Game Reserve/ Accommodation reception specifically
• Presentable and well – groomed
• Friendly and well spoken - Can communicate well with guests, suppliers and staff
• Professional at all times
• Hard working and use initiative
• Hands-on problem-solving approach
• The ability to remain calm under pressure
• Ability to work as part of a team, as well as independently
• Honest and trustworthy beyond approach
• Reservations experience adv.
• Own transport
Please note that only suitable candidates will be contacted.
Responsibility:Job Duties:
• Meet and greet clients, guests and others
• Answering calls and transfer calls to requested departments
• Will have to be well equipped to work on a switchboard
• Stationery stock purchase and control
• Ensure that the front entrance of the office is neat and tidy at all times
• Filing as requested
• Data capturing as requested
• Might have to work on a booking system, which would require you to be computer literate
2d
Ads in other locations
1
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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Qualifications and skills:
• Grade 12 (essential)
• Good literacy & numeracy skills (essential)
• MS Office Suite proficiency & previous experience on a PMS system
• At least 2 years’ experience in a similar role
• Effective communication skills
Responsibility:Key focus areas:
• Guest Handling & Service
• Administrative Functions
Salary: RMarket Related
2d
1
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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
Qualifications and skills:
Grade 12 (essential)
Good literacy & numeracy skills (essential)
MS Office Suite proficiency (recommended) & previous experience on a PMS system
At least 2 years’ experience in a similar role
Effective communication skills
Additional information:
This is a live-in position in the Ceres Karoo
Only shortlisted candidates will be contacted
Key Performance Areas:
Reception
Greet the guests on arrival by making use of their surname
Register the guest, ensuring that the necessary details are obtained, i.e. name in full, address, whether company or private booking, special rate, allowances, VIP, charge details, nationality, passport number, etc.
Allocate room according to reservations list, ensuring that this is what the guest has booked, both in terms of the room itself and the rate to be paid
Liaise or alert the ranger so that the guest’s luggage is taken to his room and the key issued
Rooming guests explaining all amenities in the room
Ensure all charges are posted and billing is correct prior to departure
Answer telephone professionally within 3 rings
Ensure messages are relayed to all HOD’s
Assist with Stock Take
Maintain cleanliness of reception desk as well as the curio shop
Ensure Welcome Cards are handwritten daily
Update Nationality Report daily
Assist guests with any queries or requests
UPSELL Activities offered at the Lodge
Adhoc
Ensure that the occupancy list is updated and copies given to the relevant department
Redirect all special enquiries to the Guest Relations Manager and General Manager
To perform any other associated and reasonable task that may be required from time to time
Standard Requirements
Maintain a neat, well-groomed appearance at all times
Wear a clean, ironed uniform and a name
Radio etiquette
Telephone etiquette
Respect his / her supervisor and be a good team player at all times
Responsibility:This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Key focus areas:
Guest Handling & Service
Administrative Functions
2d
1
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Serial South African entrepreneur, now based in Spain and the UK, looking for a kick-ass PA/assistant with bookkeeping experience.We run a group of small hotels across Scotland, and have worked well with South African volunteers and team member over the years. Now, we're looking for someone who can stay on for years to come, as an assistant/PA/bookkeeper to our director. Initially, we'd want the person to come over to spend at least three months (but ideally six) learning the businesses and properties in the UK. Then, on returning to SA, being our go-to person for administration, keeping finances recorded, and being a WhatsApp contact backup for our team and guests.The ideal applicant would be looking to stay based in South Africa (we cannot offer sponsorship for a full working permit in the UK for a few years yet) but able to travel for at least three months every year (at the company's expense). The role in the UK at first will involve active day-to-day management and involvement across all parts of the business, to learn the ropes - reception, bar, breakfast, housekeeping, admin - and will then transform into more of a pure admin/support role once based back in SA (where the job will be remote, and able to be done from home).You would need to be able to qualify for a UK tourist visa at first (meaning able to show some form of income or savings, and having a valid passport with some past international travel is a strong plus), and show a strong work ethic and desire to learn. Age is no restriction - we're happy to talk to applicants in their 20's or 60's - but what matters is attitude and willingness to get stuck in.Salary on offer would be in the range of R18-22k to start, with regular reviews annually. Looking for someone able to start the visa process almost immediately, and able to travel by end April or the start of May. Please submit a short cover letter/intro and CV to allaboardtheinternship (at) gmail, and in the Subject line, put the name given to the beautiful mountainous area of northern Scotland (clue, it starts with an H!)
25d
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