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A City Centre Four Star hotel is currently seeking front
office staff.
Hotel reception & Assistant Night Manager
We are seeking Experienced Front Office staff.
Main duties and responsibilities:
Adhere to check in and check out procedures
Regular updating of guest lists and forward to departments
Close liaison with Housekeeping on check-outs
Be familiar with the Hotel's Rates Policy and Front Office Procedures
and Policies including emergency Procedures and Minimum Guest Service Standards
Ensure that all charges are correctly entered onto the guest's folio
Adhere to credit control procedures
Ensure that all dockets and correspondence pertaining to guest ledger
accounts are attached to the guest folio before being sent to the Accounts
Department
Ensure that float, cash and credit takings for shift are balanced and
cashier reports are completed
Assisting guests when necessary
Ensure that wake-up calls are accurately recorded and executed correctly
Maintain a professional attitude when dealing with guests and staff
members
Previous HOTEL
NIGHT AUDIT & RECEPTION experience ESSENTIAL.
Understanding
the GDS & GGS and other systems used in the travel industry.
Excellent
organisational, communication and administrative skills are ESSENTIAL.
Own
Transport essential.
Basic
accounting knowledge.
Person of
sober & honest habits.
Contactable
references are required
. Prepared
to take a Poly Graph & Drug test should the company require this.
The
confidence to liaise with guests and colleagues alike.
Good
communication skills to find out exactly what your guests require.
Personal
charm on dealing with guests telephonically & face to face.
Attention
to detail on your work. A CAN-DO attitude.
If you feel you have the right
qualifications and requirements for the above-mentioned position, please
forward your CV with contactable references & ID to Cindi via e-mail – gm@capetownlodge.co.za and
quote the reference: RECEPTION OR ASSISTANT NIGHT MANAGER
1d
4
We are looking for a Duty Manager to join our great team of hotel professionals in a successful boutique hotel in Cape Town near the Cape Quarter. If you have a passion for excellence and customer service, an eye for detail, and great people skills with some years of hotel experience, we would love to hear from you. Please send you CV to boutiqueincapetown@gmail.com.We look forward to hearing form you.
6d
Looking for a Guest Relations OfficerMust have a valid driver's licenseGood communication skillsFast learnerAble to deal with Guests on a daily basis
7d
This is a full-time role for an Senior Duty Manager at a hotel in City of Cape Town. Senior Duty Manager will be
responsible for overseeing the day-to-day operations of the hotel, managing
staff, ensuring guest satisfaction, and working closely with the General
Manager to achieve the hotel's financial goals.
Qualifications
Degree in hospitality management,
business administration or related field3+ years of experience in
hospitality management, with at least 2 years in a managerial/supervisory
position.Excellent communication,
interpersonal and leadership skillsProven track record in driving
sales and revenue growthStrong understanding of hotel
operations, including Front Office, Housekeeping, Maintenance, and Food
and BeverageExperience in managing budgets,
financial reporting and revenue managementProficiency in computer software,
including Microsoft Office and hotel property management systemsSalary 15k
8d
1
A well-established Tourism Company requires a Reception to join their team.
Requirements:
• Experience in Hotel/Private Game Reserve/ Accommodation reception specifically
• Presentable and well – groomed
• Friendly and well spoken - Can communicate well with guests, suppliers and staff
• Professional at all times
• Hard working and use initiative
• Hands-on problem-solving approach
• The ability to remain calm under pressure
• Ability to work as part of a team, as well as independently
• Honest and trustworthy beyond approach
• Reservations experience adv.
• Own transport
Please note that only suitable candidates will be contacted.
Responsibility:Job Duties:
• Meet and greet clients, guests and others
• Answering calls and transfer calls to requested departments
• Will have to be well equipped to work on a switchboard
• Stationery stock purchase and control
• Ensure that the front entrance of the office is neat and tidy at all times
• Filing as requested
• Data capturing as requested
• Might have to work on a booking system, which would require you to be computer literate
14d
Looking for an experienced Events Coordinator for a catering company based in Paarden Eiland. Please send CV to 0692027698.
20d
We are looking for an Events Co-Ordinator that meets the following criteria1. Event managing experience2. Good with social Media and Tiktok Reels3. Drivers License with a car4. Able to do cold calling to increase Client base5 Good with administration6. Good client careBasic Salary Nego based on experience.sliding scale commission for new work as add on to salaryPlease send CV to aboutthyme@telkomsa.net to qualify for an interview
12d
1
RESERVATIONS RECEPTIONISTSelf-Catering Collection This successful 5* Self-Catering Collection is looking for the perfect candidate to head up their reservations office and be the front facing, warm welcome to their guests.Personality and Competencies· Enthusiastic, friendly and well-groomed individual with sober habits to work in De Waterkant Cape Town.· The person should be passionate about working with people.· Proactive decision making and judgement· Team orientated and maintain working relationships· Ability to pay attention to detail· Be able to multi-task, exercise time management and work under pressure· Excellent English and Afrikaans written and verbal communication skills.Duties· To be fully conversant with Nightsbridge, Hotelier and Online Booking Sites.· Update establishment information on Online Booking Sites· To deal with emails from guests on a daily basis.· Follow up on bookings made and payment of outstanding deposits.· Check-in and check-out of guests.· Supervise house-keeping.· Must be flexible in working weekends and holidaysQualifications and Experience· Matric or NQF level 4 certificate· At least 2 years experience in a Hotel or Guest House will be to your advantage.· Working knowledge of Nightsbridge, Hotelier and Online Booking Sites.PLEASE EMAIL YOUR CV TO cottagesdewaterkant@gmail.com along with your salary expectation
21d
5
If you love working in a successful team and have a passion for excellence, then maybe this is the opportunity you have been waiting for.Our Night Butlers work the overnight shift, and are very important to the team and the hotel. If your love guest interaction, and service, and you have relevant experience then we would love to hear from you. Please send a full Cv to boutiqueincapetown@gmail.com.Thanks and we look forward to hearing from you.
6d
Ads in other locations
High end 5* Hotel in Hout Bay is looking for a Butler who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Butler serves the needs of our guests and assists fellow colleagues from different departments if needs be.Welcome & introduce guestsCheck-in and check-out guestsPass all relevant guest information on to various departments as requiredAssist guests with bookings, tours and transfers, build and create guests’ itinerariesReport to the manager on duty regarding any related maintenance concernsManage:General duties checklistCalls and guest concernsRoom service and other guest requestsAssist Spa & HousekeepingDo a thorough handover with the Night Auditor & early/late shift Guest RelationsRequirements:Hospitality or Butler Certificate/Diploma (crucial)At least 2-3 years experience in a similar role at a 5* HotelVery strong computer and great administration skillsPassionate about the hospitality industryExcellent interpersonal- & communication skills, written and verbal in English (in person and telephonic)Strong customer service orientation with excellent people skillsAbility to maintain a professional working relationship with all departments and across cultures and religionsComfortable in dealing with very distinguished clienteleMust be well-presentedMust be willing to work shifts- 6:30 -15:00 or 15:00 -23:00Reliable transport to and back from workPosition needs to be filled urgentlyApplicants who don't meet the requirements and don't attach complete CVs to their application will not be considered.
3d
1
Luxury accommodation establishment in Stellenbosch currently
has a position available for a permanent
receptionist.
The ideal candidate will have a completed Gr 12 certificate,
hospitality & tourism qualification certificate/diploma will be advantageous with a minimum of 1-2 years
previous experience gained as a receptionist within the hospitality industry.
Previous experience working on the Opera reservations system will be
beneficial.
If you are a well- groomed, professional receptionist with excellent communication skills,
fantastic telephone etiquette and great guest relation skills, I would love to
hear from you.
Hospitality hours / shift work applies
Competitive market-related salary on offer
To apply, please email CV’s to leniseb@kubekanye.com, stating
RECEPTIONIST in the subject line
5d
1
Award-winning fine dining restaurant based on a Stellenbosch
wine estate is looking for a Assistant Restaurant Manager to assist the
Restaurant Manager on a day-to-day basis with all the responsibilities in the
restaurant and to ensure all daily activities run smoothly and efficiently.
APPOINTMENT REQUIREMENTS
·
Must be a SA Citizen
·
Grade 12
·
Completed tertiary hospitality qualification
will be highly advantageous
·
Min 1- 2 years previous restaurant supervision
experience
·
Team management abilities
·
Availability to work within opening hours (e.g.
evenings, public holidays, weekends)
·
Excellent interpersonal- & communication skills
·
Strong customer service orientation
·
Ability to maintain a professional working
relationship with all departments
·
Comfortable in dealing with very distinguished
clientele
·
Impeccably groomed
·
Flexibility and Accountability
KPA’S
·
Communicating relevant information to team,
Restaurant Manager and guests
·
Coordinate communication between FOH and BOH
staff
·
Planning rosters
·
Managing stock flow
·
Engaging with the guests in the Restaurant by
being present, keeping an eye on service and constant interaction with guests
and responding to their needs
·
See to it that guests are seated comfortably and
there is a waiter present to take their order
·
Ensure the restaurant is clean before they open
for business
·
Training and quality control of the Restaurant
staff
·
Ordering of staff uniforms
·
Overseeing restaurant staff performance
·
Meeting with suppliers
·
Processing emails
·
Managing stock and staff rotations/shift
schedules
·
Daily cash-ups and notifying any other
departments/suppliers of relevant information
·
Monitor compliance with safety and hygiene
regulations
·
General administrative duties, including record
keeping, staff management & trainingCompetitive market-related salary
on offer – including benefits
To apply, please email CV’s with
ASSISTANT RESTAURANT MANAGER in subject line to leniseb@kubekanye.com, stating your
current gross ctc monthly salary + notice period
5d
Experienced CDP chef required for restaurant in a Boutique Hotel in Somerset West. Experience and own transport essential. Please email CV to: eat@silverforest.co.za
13d
1
A well-established tourism company requires a Food & Beverage Manager.
Qualifications:
• Diploma in Hotel Management
• Accounting qualification beneficial
Requirements and Experience:
• Ability to manage and motivate staff
• Ability to deal with problems occurring on a day to day basis
• Ability to deal with emergencies
• Excellent knowledge of food preparation and terminology
• 5-10 Years’ experience as a Food and Beverage Manager at a Hotel or 4 star Lodge
• Willing to relocate to the Klein Karoo area, this is a live in position
Responsibility:• Hosting of guests
• Commitment to delivering high level of customer services
• Manage and maintain service equipment
• Stock costing and stock taking
• Strong staff management
• Achieving service excellence
• Ensure that the company and statutory hygiene standards are maintained
• Ensure that F&B Budget targets are met
• Flexibility on shifts
• Team work
Salary: RMarket Related
14d
1
A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Qualifications and skills:
• Grade 12 (essential)
• Good literacy & numeracy skills (essential)
• MS Office Suite proficiency & previous experience on a PMS system
• At least 2 years’ experience in a similar role
• Effective communication skills
Responsibility:Key focus areas:
• Guest Handling & Service
• Administrative Functions
Salary: RMarket Related
14d
1
A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
Qualifications and skills:
Grade 12 (essential)
Good literacy & numeracy skills (essential)
MS Office Suite proficiency (recommended) & previous experience on a PMS system
At least 2 years’ experience in a similar role
Effective communication skills
Additional information:
This is a live-in position in the Ceres Karoo
Only shortlisted candidates will be contacted
Key Performance Areas:
Reception
Greet the guests on arrival by making use of their surname
Register the guest, ensuring that the necessary details are obtained, i.e. name in full, address, whether company or private booking, special rate, allowances, VIP, charge details, nationality, passport number, etc.
Allocate room according to reservations list, ensuring that this is what the guest has booked, both in terms of the room itself and the rate to be paid
Liaise or alert the ranger so that the guest’s luggage is taken to his room and the key issued
Rooming guests explaining all amenities in the room
Ensure all charges are posted and billing is correct prior to departure
Answer telephone professionally within 3 rings
Ensure messages are relayed to all HOD’s
Assist with Stock Take
Maintain cleanliness of reception desk as well as the curio shop
Ensure Welcome Cards are handwritten daily
Update Nationality Report daily
Assist guests with any queries or requests
UPSELL Activities offered at the Lodge
Adhoc
Ensure that the occupancy list is updated and copies given to the relevant department
Redirect all special enquiries to the Guest Relations Manager and General Manager
To perform any other associated and reasonable task that may be required from time to time
Standard Requirements
Maintain a neat, well-groomed appearance at all times
Wear a clean, ironed uniform and a name
Radio etiquette
Telephone etiquette
Respect his / her supervisor and be a good team player at all times
Responsibility:This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Key focus areas:
Guest Handling & Service
Administrative Functions
14d
Our Conference Hotel requires a vibrant and energetic Reservationist to join our growing team.This business hotel caters to corporate, airport and conference clientele. An emphasis on providing guest-centred service is imperative. Hospitality background required of either minimum 5 years in the industry or tertiary education is mandatory. Eng/ Afr speaking would be beneficial and experience on major PMS is mandatory. Good communication and a calm demeanor our soft skills that will suit this position. Forward a brief CV of no more than 3-4 pages to the HR manager at info@thenewnational.co.za for review. Should you not receive a response, please consider your application unsuccessful.
14d
We are hiring!
Please join our team!
Requirements
1 – 2 years’ experience as a Hotel Receptionist
Must be well-groomed, well-spoken
Professional
Computer Literate
Protel experience
Send your CV to cv@lanzerac.co.za
Subject line: Receptionist
Please include salary expectations
19d
1
A Hotel is looking for Pastry Demi Chef de Partie. Must have 2 years experience in Pastry. Transport provided from Hermanus, Kleinmond or Botriver.Please send CV to hermanuschefs@gmail.comIf you do not receive a response in 2 weeks please take your application as unsuccessful.
20d
1
Silver Forest Luxury Day Spa seeks an experienced spa reservationist and and receptionist.Must have 3 years experience managing the desk and taking bookings in a busy spa environment. Good knowledge of Spa services and treatments and products to explain to clients. Excellent written and verbal English is essential. Storn computer skills for Excel, Emails, Using spa booking software.A bubbly and pleasant warm personality is essentialYou must be sales driven and able to maximise the sales for the spa Very organised and able to work under pressureExcellent telephone mannerAbility to handle customer complaints if required in a professional and calm mannerAbility to organise the day for the therapists making clear notes on all bookings to give 5 star service.Attention to detail is essentialAbility to make clients feel important and valuedTo Apply send a CV to spa@silverforest.co.zaOr Whatts APP 0664263970Silver Forest is IN Somerset West and Applicants must have their own reliable transportWorking hours from 745 am to 615pm 4 or 5 days a weekPLEASE NO TIME WASTERS if you have NEVER worked in a Day SPA do NOT apply ! We will only respond to relevant CVS with good references and work experience
25d
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