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Results for hotel operations manager in Hotel Jobs in Western Cape
3
*Only South
African Residents will be considered*
Join this
award-winning hospitality service provider that is based in Three Anchor Bay
within the role of Houseman by keeping up and maintaining all external
appearances.
Minimum
Requirements:
3- 5 years’ Houseman experience within a
4* to 5* Guesthouse/Boutique Hotel or Hotel Group (preferably have Hotel
Grade Experience) Must have experience in interacting with
International/National Guests Must have knowledge of cleaning
chemicals, equipment, and techniques Must have relevant inventory management
experience Must be a champion in driving strong
communication and collaboration initiatives Strong attention to detail and time
management skills Naturally empathetic with a strong work
ethic Must have a hands-on-approach with a
can-do work style and be in good physical health to perform cleaning tasks
Computer literate | MS Office and Semper
Property Management System (Advantageous) Excellent command of English, multilingual proficiency
beneficialOwn reliable transport/transport
arrangements (Own transport and valid drivers’ licence will be
advantageous) Flexibility to work Weekends, Public Holidays, as per
shift requirements Working Hours | 9 Hour Shifts (inclusive
of 1 hour lunch)
Key Responsibilities:
Support the smooth running of the
housekeeping department Perform all external cleaning duties and janitorial
duties Perform concierge duties to serve Guests Ensure that all external public areas are
clean and presentable Maintain, restock, and replenish relevant
supplies Ensure adherence and compliance to all due
diligence requirements Collaborate with other team members to
ensure efficient operation Provide excellent customer service to
guests, addressing any concerns and requests promptly and professionally Work towards achieving best service
levels presented to Guests Manage all daily/weekly & monthly
reporting processes Demonstrate strong team support and
collaboration among co-workers
In return this opportunity will offer 24 hours
shifts per month (R30.00 p/hr | avg. R5 760 p/month based
on 24 shifts) within a professional and
award-winning hospitality service provider environment.
9h
Requirements:*Hotel Management Diploma or similar (Tourism) students welcome* Excellent verbal and written communication skills* Brilliant supervision, self - motivation and task delegation abilities* Willingness to perform shifts including late shift and weekends* MUST have a drivers license and own vehicle (Non-negotiable)Responsibilities:* Responsible for managing daily front office procedures and tasks* Ensuring the smooth running of service when on duty. Managing the team for all matters pertaining to the property, housekeeping, kitchen, security and guests* Working closely with central reservations for all bookings through OTAs and direct bookings* To promote a professional and hospitable image to the guests. Giving full co-operation to any guests requiring assistance with a prompt, caring and helpful attitude* Working closely with the housekeeping department, liable for overseeing the cleanliness, details and that policies and procedures are being met as per our 5 star standards.Salary negotiable based on experience
7d
1
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A wine estate in Stellenbosch, Western Cape is looking for a friendly, hardworking & reliable team player with excellent communication skills (Afrikaans & English) & attention to detail to drive the Events Department within our Estate.The candidate would need to be available to work shifts, weekends and public holidays. This is a necessity and non-negotiable. Own transport essentialDUTIES will include (but not be limited to):Contacting potential leads – establishing & maintaining relationships with vendors & venues – planning event details & all aspects, including seating, dining etc – creating financial reports & collecting payments on time – arrange events & addressing potential problems that may arise – evaluate event’s success & submit reports – assist all event operations (preparing venue, invitations etc.) – maintain administrative procedures with regards to quotations, contracts, paymentsESSENTIAL QUALIFICATIONS, SKILLS & EXPERIENCES:-Matric with 2-year diploma in Hospitality / Event Management-Minimum of 3 years working experience in Functions/Events in Hospitality-Wedding co-ordinating experience beneficial-Knowledge of Conference/event preparation techniques-Excellent verbal & written communication skills & attentive, friendly & service-oriented manner-Languages: English & Afrikaans, additional languages beneficial-Computer savvy (Protel, Microsoft Office)-Ability to multi-task & prioritize departmental functions to meet deadlines-Work well in stressful, high-pressure situationsAPPLICATION : Only complete applications will be entertained. To complete please send your CV with a clear photo, a cover letter, your salary expectation & contactable references in order to be considered.CV'S can be sent to events-manager@asara-hotels.com
7d
Job Posting: Rooms and Reservations ManagerLocation: Somerset West, South AfricaPosition: Full-TimeJoin Our Team: Nestled in the picturesque heart of Somerset West, our boutique hotel offers a unique blend of luxury and comfort. We are seeking a dedicated and experienced Rooms and Reservations Manager to oversee our accommodations and booking operations.Key Responsibilities:Manage all aspects of room reservations, ensuring a seamless and personalized guest experience.Oversee the front desk team, providing training and support to maintain the highest standards of service.Collaborate with housekeeping and maintenance departments to ensure rooms are impeccable and guest-ready.Analyze occupancy trends and strategize to maximize room revenue.Handle guest inquiries, complaints, and special requests with professionalism and care.Requirements:A minimum of 3 years of experience in hotel room management or a similar role.Proven track record of managing reservations and front office operations.Exceptional leadership skills and the ability to work under pressure.Strong organizational and multitasking abilities.Excellent communication and interpersonal skills.Proficiency in hotel management software and Microsoft Office Suite.Own transport is essential.We Offer:Competitive salary and benefits package.Opportunities for professional growth and development.A supportive and dynamic work environment.The chance to be a part of a close-knit team in one of Somerset West’s most charming hotels.If you are passionate about hospitality and ready to take on a challenging yet rewarding role, we would love to hear from you. Please submit your resume and cover letter to [hotel’s email address].
8d
This is an ideal opportunity
for an existing Duty Manager who has worked within an individual style property
where the guest experience is paramount. Prerequisites: ”Minimum
of 3-5 Years as a Duty Manager in a 4 Star Hotel
”Has an excellent eye for attention to Detail
”Is firm and assertive and can make good
business decisions
”Can Implement High Standards, Procedures and Structures
”Must be savvy on Word, Excel, PowerPoint, Training
”Is a Team Leader and earn respect from a dedicated team at the hotel
”Own transport is essential for this position ”Must be able to communicate in English & Afrikaans writing and
speaking
”Person of sober & honest habits
”Prepared to take a random Drug, Alcohol or Poly
Graph test should the company require this to be done.”Extensive
hands-on experience.”Available
to work when needed, including weekends, holidays, and nights.”Not
a Clock-watcher”A CAN-DO attitude”Willing
to be Flexible to the work environment”Good communication skills to find out exactly what
your guests require”Personal charm on dealing with guests
telephonically & face to face
DUTIES AND
RESPONSIBILITIES:-Greets
and assists all hotel guests with day to day operations.-Assists
in arrival & departures at the reception desk.-Checks
cleanliness of hotel and public areas, lights and as well as front office staff
in proper and orderly appearance and behaviour.-Responsible
for accurate and professional shift handovers.-Prepares
and checks all arrivals and assists should a guest need to be escorted to their
room.-Co-ordinates
with all departments concerned in order to maintain smooth day to day
operations in the hotel.-Checks
groups in, ensure switchboard carries out professional & appropriate wake
up calls to guest that request this service.-Handles
guest complaints and other related daily problems and reports back to the
General Manager on all such matters.-Assists
reception, business centre, cashier, concierge and porters during a busy shift.-Attention
to detail is very important in this front line position.Promotes
and maintains good public & staff relations.-Maintains
and be guided of hotel policy on credit/lost and found hotel guests properties.-Conducts
and ensures the staff are neat of appearance as well as correct attitude and
behaviour, discusses problems that encountered during their shift.-Need
to be able to think quickly on your feet and make decisions with problems come
up.-Ensure
full compliance to Hotel operating controls, policies, procedures and service standards.-Ensure
all decisions are made in the best interest of the hotels and management. If you feel you have the
right qualifications and requirements for the above-mentioned position, please
forward your CV with contactable references & ID to Cindi via e-mail
gm@capetownlodge.co.z and quote the reference: DUTY MANAGER
16d
Ads in other locations
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VACANCY ALERT!!An opportunity has arisen with our client, a 5-star lodge near Paterson, for a Chef de Partie. This is a live-in position.
Duties:
Knowledgeable and ability to produce a variety of authentic and innovative cuisines
Support the kitchen management team to ensure that the kitchen is ready for service before the beginning of each shift
Stay up to date with changes in policies, ways of working and standards in the industry
Responsible for ensuring all equipment, tools and machinery are properly handled and cared for
Follow all standard operating procedures for service to guests, ensuring exceptional food quality is provided to guests at all times
Support the kitchen management team to ensure that all kitchen records are appropriately maintained
Ensure adherence to all relevant food safety, security and health and safety policies, processes and procedures ensuring compliance with local legislation
Support the other kitchen sections to ensure that the work is completed in a manner that allows guests to receive the highest level of personalised service at all times
Requirements:
Diploma or other formal qualification in Culinary Arts
Completed commercial cookery apprenticeship or equivalent
At least 3 years experience in producing up-market cuisine
Demonstrated previous experience in this position at a 5-star Lodge/Hotel
Hold a current food handler health card or HACCP/Food Safety certificate
Be able to speak and understand English
Knowledge of GAAP POS and MS Excel
Good knowledge of food costing and wastage control
Sober habits
Ability to work well in a team and under high levels of pressure
Good knowledge of F&B Service
SECTOR: Hospitality / Hotel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPVBFMDA1ODQ3L0FL&jid=1781659&xid=PE005847/AK
2d
1
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An exciting new opportunity has arisen with our client in the Hospitality industry, a well-established 5-star lodge.
Duties:Stay up to date with changes in policies, ways of working and standards in the industry.
Run relevant shifts as required and conduct pre-shift briefings between front and back of house.
Manage interactions with guests regarding menu requests/dietary requirements and ensure effective communication of all guest-related matters to the Lodge team in a timely manner.
Follow all standard operating procedures for service to guests, ensuring exceptional food quality is provided to guests at all times.
Support the kitchen management team to ensure that all kitchen records are appropriately maintained.
Ensure adherence to all relevant food safety, security and health and safety policies, processes and procedures ensuring compliance with local legislation.
Assist with managing junior kitchen staff during preparation and service.
Support the other kitchen sections to ensure that the work is completed in a manner that allows guests to receive the highest level of personalised service at all times.
Requirements:Diploma or other formal qualification in Culinary Arts
At least 5 years’ experience at a 5-star Lodge/Hotel, with a minimum of 2 years’ experience at a CDP level
Hold a current food handler health card or HACCP/Food Safety certificate
Knowledge of GAAP POS and MS Excel
Good knowledge of food costing and wastage control
Driver’s license preferable
Good knowledge of F&B Service
SECTOR: Hospitality / Hotel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTg1NC9BSw==&jid=1781658&xid=E.L001854/AK
2d
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Are you an expert in the world of casinos, from A to Z? We are thrilled to announce the upcoming launch of our brand-new casino establishment in the next six months, and we are in search of a dynamic individual to lead the way.
As our General Manager, you will play a pivotal role in shaping the success of our casino venture. Your responsibilities will encompass a wide range of tasks, including but not limited to:
Staff Sourcing and Training: Your expertise in recruiting, selecting, and training a talented team of professionals will be essential in creating an exceptional and service-oriented casino environment.
Procurement of Casino Equipment: You will be tasked with sourcing all the necessary casino equipment, including chips and gaming essentials, to ensure a seamless gaming experience for our patrons.
Operational Guidance: Your experience and insight will be crucial in advising on the setup and day-to-day operations of the casino, optimizing efficiency, and ensuring compliance with industry standards.
As a member of our team, you will have the unique opportunity to shape the future of our casino in alignment with our vision. We value innovation, leadership, and a commitment to excellence. If you're ready to take the reins and drive our casino to new heights, we invite you to join us on this exciting journey.
If you possess a deep understanding of casino operations and are eager to make a lasting impact in the industry, we encourage you to apply for the role of General Manager. Together, let's create an extraordinary casino experience for our customers.
WhatsApp: 072 495 9397
17d
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Location: Amanzimtoti AreaJob Description:We are seeking a friendly and organized Spa Receptionist to join our team and provide exceptional customer service to our guests. As the first point of contact for clients, the Spa Receptionist plays a crucial role in creating a welcoming and relaxing atmosphere while efficiently managing administrative tasks.Responsibilities:Greet and welcome guests upon arrival, ensuring a warm and hospitable experience from the moment they enter the spa.Schedule appointments for spa services, including massages, facials, and body treatments, using our booking software.Answer phone calls and emails promptly, providing information about services, availability, and pricing.Check-in and check-out guests, processing payments accurately and efficiently.Maintain cleanliness and organization at the spa including stocking supplies and tidying up as needed.Assist with retail sales of spa products, providing recommendations and answering questions about product features and benefits.Collaborate with spa therapists and other staff members to ensure smooth operations and optimal guest satisfaction.Manage inventoryRequirements:Previous experience in a customer service or receptionist role, preferably in a spa or hospitality setting.Excellent communication and interpersonal skills, with a friendly and professional demeanor.Strong organizational abilities and attention to detail, with the ability to multitask in a fast-paced environment.Proficiency in computer skills, including experience with booking software and/or point-of-sale systemsKnowledge of spa services and products is preferred but not required; willingness to learn and educate guests about our offerings is essential.Flexibility to work evenings, weekends, and holidays as needed.How to Apply:Please email your resume and a cover letter outlining your qualifications and why you are interested in this position to 5starhotelvacancy@gmaill.com. In your cover letter, please highlight any relevant experience in customer service or hospitality, as well as your availability to work shifts.
1mo
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Location: Amanzimtoti AreaJob Description:We are seeking a dynamic and experienced Housekeeping Manager to join our team and maintain our commitment to excellence in cleanliness and guest satisfaction. As a 5-star property, we pride ourselves on providing exceptional service and attention to detail, and the Housekeeping Manager plays a pivotal role in upholding these standards.Responsibilities:Oversee and manage all aspects of the housekeeping department, including staff scheduling, training, and performance management.Ensure that all guest rooms, public areas, and back-of-house spaces are maintained to the highest standards of cleanliness and presentation.Develop and implement efficient cleaning procedures and protocols to maximize productivity while maintaining quality.Monitor inventory levels of cleaning supplies and linens, and coordinate ordering as necessary.Conduct regular inspections to identify areas for improvement and ensure compliance with safety and sanitation standards.Collaborate with other departments, such as front desk and maintenance, to address guest requests and resolve issues promptly.Uphold a positive and supportive work environment, fostering teamwork and professional growth among housekeeping staff.Requirements:Experience in housekeeping management, preferably in a luxury hotel or resort setting.Proven track record of leadership and team management, with strong communication and interpersonal skills.In-depth knowledge of cleaning techniques, products, and equipment, with a commitment to maintaining high standards of cleanliness.Excellent organizational skills and the ability to prioritize tasks effectively in a fast-paced environment.Familiarity with industry regulations and best practices in housekeeping operations.Flexibility to work evenings, weekends, and holidays as needed.How to Apply:Please email your resume and a cover letter outlining your qualifications and/or relevant experience to 5starhotelvacancy@gmail.com In your cover letter, please explain why you are interested in this position and how your skills align with the responsibilities outlined above.
1mo
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