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Location: Amanzimtoti AreaJob Description:We are seeking a friendly and organized Spa Receptionist to join our team and provide exceptional customer service to our guests. As the first point of contact for clients, the Spa Receptionist plays a crucial role in creating a welcoming and relaxing atmosphere while efficiently managing administrative tasks.Responsibilities:Greet and welcome guests upon arrival, ensuring a warm and hospitable experience from the moment they enter the spa.Schedule appointments for spa services, including massages, facials, and body treatments, using our booking software.Answer phone calls and emails promptly, providing information about services, availability, and pricing.Check-in and check-out guests, processing payments accurately and efficiently.Maintain cleanliness and organization at the spa including stocking supplies and tidying up as needed.Assist with retail sales of spa products, providing recommendations and answering questions about product features and benefits.Collaborate with spa therapists and other staff members to ensure smooth operations and optimal guest satisfaction.Manage inventoryRequirements:Previous experience in a customer service or receptionist role, preferably in a spa or hospitality setting.Excellent communication and interpersonal skills, with a friendly and professional demeanor.Strong organizational abilities and attention to detail, with the ability to multitask in a fast-paced environment.Proficiency in computer skills, including experience with booking software and/or point-of-sale systemsKnowledge of spa services and products is preferred but not required; willingness to learn and educate guests about our offerings is essential.Flexibility to work evenings, weekends, and holidays as needed.How to Apply:Please email your resume and a cover letter outlining your qualifications and why you are interested in this position to 5starhotelvacancy@gmaill.com. In your cover letter, please highlight any relevant experience in customer service or hospitality, as well as your availability to work shifts.
6d
Location: Amanzimtoti AreaJob Description:We are seeking a dynamic and experienced Housekeeping Manager to join our team and maintain our commitment to excellence in cleanliness and guest satisfaction. As a 5-star property, we pride ourselves on providing exceptional service and attention to detail, and the Housekeeping Manager plays a pivotal role in upholding these standards.Responsibilities:Oversee and manage all aspects of the housekeeping department, including staff scheduling, training, and performance management.Ensure that all guest rooms, public areas, and back-of-house spaces are maintained to the highest standards of cleanliness and presentation.Develop and implement efficient cleaning procedures and protocols to maximize productivity while maintaining quality.Monitor inventory levels of cleaning supplies and linens, and coordinate ordering as necessary.Conduct regular inspections to identify areas for improvement and ensure compliance with safety and sanitation standards.Collaborate with other departments, such as front desk and maintenance, to address guest requests and resolve issues promptly.Uphold a positive and supportive work environment, fostering teamwork and professional growth among housekeeping staff.Requirements:Experience in housekeeping management, preferably in a luxury hotel or resort setting.Proven track record of leadership and team management, with strong communication and interpersonal skills.In-depth knowledge of cleaning techniques, products, and equipment, with a commitment to maintaining high standards of cleanliness.Excellent organizational skills and the ability to prioritize tasks effectively in a fast-paced environment.Familiarity with industry regulations and best practices in housekeeping operations.Flexibility to work evenings, weekends, and holidays as needed.How to Apply:Please email your resume and a cover letter outlining your qualifications and/or relevant experience to 5starhotelvacancy@gmail.com In your cover letter, please explain why you are interested in this position and how your skills align with the responsibilities outlined above.
6d
Job brief for Massage
Therapist
We have a great opportunity for a passionate massage therapist at our beautiful spa.
We are looking for qualified professionals that engage in the best wellness
therapies and massage treatments to our clients. You will offer a full range of
treatments to fulfil different client needs and objectives.
Requirements
- 2 year of experience or more in the spa industry working.
-Certification is necessary and/or
iTec/ DUT Somatology Course would be an advantage
- The ability to perform a range of massages such as sports massage, deep tissue
massage, etc
- Experience in vitamin drips with necessary qualification
- Excellent physical stamina and strength
- Great organization
- Multi-skills (manicure and pedicure
treatments)
- Experience in sales will be considered an asset
- Excellent knowledge of English language
- Excellent communication and customer service skills
- Positive attitude
- Must reside in the Durban area
Responsibilities
- Deliver a variety of spa services (body treatments, massages, and
manicure/pedicure) in a safe and comfortable manner
- Understand the body and muscles
and provide appropriate treatments for each client in a comfortable manner
- Create a relaxing environment
- Prepare massage oils and lotions, linens,
towels, and pillows before the session
- Acknowledge and respond to relevant customer queries, needs and expectations
- Suggest and promote retail products or additional services
- Uphold hygiene standards and follow health and safety regulations
- Cooperate with and report on administration on any arising issues
- Apply best practices and be up to date with market trends
- Maintain equipment and sample inventory of
products
- Keep a clean and stocked room
Our Spa is an equal opportunity
employer that is committed to building a diverse and inclusive team. We
encourage applications from people of all races, religions, national origins,
genders, gender expressions, and ages. If you feel you meet the standards for
this position, please send full CV with certificates to the email address massagetherapist031@gmail.com
Closing date is the 31 March 2024
Durban South Africa
14d
Job Brief for Somatoligist
We have a great opportunity for a passionate somatologist at our beautiful
spa.
We are looking for qualified professionals that engage in the best wellness
therapies and skin treatments to our clients. You will offer a full range of
treatments to fulfil different client needs and objectives.
Requirements:
- 2 year of experience or more in the spa industry working with skin.
- Accredited Somatology Course
(Completed) eg. iTec or DUT
- Skills involving skin analysis and skin
rejuvenation treatment
- Sports massage/reflexology
- Experience in vitamin drips and has necessary
qualification and/or experience
- Experience in sales will be considered an asset
- Excellent knowledge of English language
- Excellent communication and customer service skills
- Positive attitude
-Must reside in Durban area
Responsibilities
- Deliver a variety of spa services (skin treatments, massages, waxing ect.)
- Sports massage/reflexology,
vitamin drips
- Retailing Products
- Microneedling, chemical peels,
advanced facials
- Laser therapy experience would be
an added advantage
-Develop and maintain technical
knowledge of specific product lines and treatments
- Maintain equipment and sample inventory of products
- Acknowledge and respond to relevant customer queries, needs and expectations
- Suggest and promote retail products or additional services
- Uphold hygiene standards and follow health and safety regulations
- Cooperate with and report on administration on any arising issues
- Apply best practices and be up to date with market trends
Our Spa is an equal opportunity
employer that is committed to building a diverse and inclusive team. We
encourage applications from people of all races, religions, national origins,
genders, gender expressions, and ages. If you feel you meet the standards for
this position, please send full CV with certificates to the email address somatologist031@gmail.com
Closing date is the 31 March 2024
Durban, South Africa
14d
**Job Title: Front Office Receptionist (Night Shift)**
**Location:** Glenwood, Durban
**About Us:**
Join our boutique hotel team and be a part of creating memorable experiences for our guests. We are seeking a dedicated Front Office Receptionist to work the night shift, providing exceptional service and ensuring the smooth operations of our front desk.
**Responsibilities:**
- Greet and check-in guests with a warm and friendly demeanor
- Handle guest inquiries, requests, and concerns promptly and professionally
- Manage reservations and assist with the check-out process
- Maintain a clean and organized front desk area
- Collaborate with team members to ensure guest satisfaction
- Other duties as assigned
**Requirements:**
- Previous experience in a customer service role, preferably in a hotel setting
- Excellent communication and interpersonal skills
- Ability to work independently and handle multiple tasks efficiently
- Strong attention to detail and problem-solving skills
- Willingness to work night shifts
- Honest, reliable, and dedicated to providing outstanding services
If you meet the requirements and are passionate about delivering exceptional guest experiences, we'd love to hear from you. Please submit your resume and cover letter to info@mbhotel.co.za
22d
We are new Lifestyle Shisanyama with a Guest Lodge situation at Ndwedwe area in KZN, and we currently seek to employ the service of suitable someone to rightfully manage our facility. The incumbent must possess experience in the following areas:- Hospitality - Entertainment - Marketing & promotion- Office Admin- Social media management- Staff Coordination- Events concept creation & coordinator - Team work
On top of the above the position demands the following;- VALID DRIVERS LICENSE- Excellent Computer Skills- People oriented attitude - Excellent communication ability- Public speaking ability- Excellent networking ability - Hard worker- Energy - Good heart & patience - Maturity level- Down to earth & humbleness Our position comes with a starting salary of R6,500 per month plus accommodationInterested parties can send their RESUMES to Qhawe.abs@gmail.com for consideration Closing date: 04th February 2024
No Chancers will be tolerated
1mo
1
Junior Personal Assistant & Hotel Reservations Coordinator
Are you an enthusiastic, self-motivated individual with a passion for the hospitality industry? Are you a proactive multitasker who can provide exceptional administrative support while ensuring seamless hotel reservations and client bookings? If so, we have an exciting opportunity for you!
Job Description:
As a Junior Personal Assistant & Hotel Reservations Coordinator, you will play a vital role in our hospitality company's success by assisting senior executives and ensuring optimal guest experiences through efficient hotel reservations and client bookings. Your organizational skills, attention to detail, and ability to communicate effectively will be key to your success in this position.
Responsibilities:
- Assist senior executives with daily administrative tasks, including managing calendars, scheduling appointments, and organizing meetings.
- Coordinate travel arrangements, including booking flights, accommodation, and transportation for executives and clients.
- Manage and maintain confidential files, documents, and records, ensuring accuracy and ease of retrieval.
- Serve as the first point of contact for client inquiries, providing exceptional customer service and promptly resolving any issues or concerns.
- Coordinate hotel reservations and room booking requests, ensuring accuracy and efficiency.
- Collaborate with various departments to ensure effective communication and coordination of guest requirements.
- Constantly update and maintain reservation systems and databases with accurate and up-to-date information.
- Assist in processing invoices, expense reports, and other financial documents.
- Carry out general administrative duties, such as organizing mail, maintaining office supplies, and answering phone calls.
Requirements:
- High school diploma or equivalent; in hospitality management or related field preferred.
- Proven experience as a personal assistant or in a similar administrative role.
- Strong computer skills, including proficiency in Microsoft Office Suite and reservation systems (e.g., Opera, Amadeus, or similar).
- Excellent verbal and written communication skills, with a strong attention to detail.
- Outstanding organizational and time management abilities.
- Ability to handle multiple tasks simultaneously and prioritize effectively.
- Adaptability and flexibility to work in a dynamic, fast-paced environment.
- Professional demeanor with a strong commitment to confidentiality.
If you are ready to make a difference in the hospitality industry and embark on an exciting career journey, apply today and join our team!
To apply, please submit your resume, cover letter, and salary expectations to hr@luxehospitality.co.za
4mo
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