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A well-established Tourism Company requires a Reception to join their team.
Requirements:
• Experience in Hotel/Private Game Reserve/ Accommodation reception specifically
• Presentable and well – groomed
• Friendly and well spoken - Can communicate well with guests, suppliers and staff
• Professional at all times
• Hard working and use initiative
• Hands-on problem-solving approach
• The ability to remain calm under pressure
• Ability to work as part of a team, as well as independently
• Honest and trustworthy beyond approach
• Reservations experience adv.
• Own transport
Please note that only suitable candidates will be contacted.
Responsibility:Job Duties:
• Meet and greet clients, guests and others
• Answering calls and transfer calls to requested departments
• Will have to be well equipped to work on a switchboard
• Stationery stock purchase and control
• Ensure that the front entrance of the office is neat and tidy at all times
• Filing as requested
• Data capturing as requested
• Might have to work on a booking system, which would require you to be computer literate
2d
1
At Boutique Hotel, every staff member plays a vital role in shaping the exceptional experience we offer to our esteemed guests. We genuinely care about our staff's well-being, providing healthcare professionals, wellness activities, and assistance with essential needs.
We support personal and professional growth with internal development programs, traineeships, study loans, and professional coaching. Additionally, we offer comprehensive benefits, including medical aid, retirement and disability funding.
Our commitment extends to social and environmental responsibility, focusing on youth development and environmental consciousness. Join our community that values respect, care, and continuous growth.
Reservationist:
As our Reservationist: Receptionist, you will respond to all enquiries and proposals efficiently and client-orientedly and offer service excellence.
Part of your role will be to update rooms and event bookings daily regarding all enquiries and ensure that all guest profiles are updated accurately at the time of booking. You will produce all documentation for group accommodation and normal bookings.
You will supervise the house keeping Department when the Manager is not on shift.
Along with your Matric Certificate or relevant equivalent certificate, we require a Hospitality Diploma and at least 2 years’ experience in Reservations, and/or Front Office. Your strong administrative and data entry skills, ability to identify numerical errors, and excellent organisational and time-management abilities will set you apart from other candidates.
You are proficient in using night brigde ans sempa and MS Office.
To apply, please send applucation ans cv to gm@kiwiboutiquelodges.co.za
We are an equal opportunity employer
5d
Job Posting: Rooms and Reservations ManagerLocation: Somerset West, South AfricaPosition: Full-TimeJoin Our Team: Nestled in the picturesque heart of Somerset West, our boutique hotel offers a unique blend of luxury and comfort. We are seeking a dedicated and experienced Rooms and Reservations Manager to oversee our accommodations and booking operations.Key Responsibilities:Manage all aspects of room reservations, ensuring a seamless and personalized guest experience.Oversee the front desk team, providing training and support to maintain the highest standards of service.Collaborate with housekeeping and maintenance departments to ensure rooms are impeccable and guest-ready.Analyze occupancy trends and strategize to maximize room revenue.Handle guest inquiries, complaints, and special requests with professionalism and care.Requirements:A minimum of 3 years of experience in hotel room management or a similar role.Proven track record of managing reservations and front office operations.Exceptional leadership skills and the ability to work under pressure.Strong organizational and multitasking abilities.Excellent communication and interpersonal skills.Proficiency in hotel management software and Microsoft Office Suite.Own transport is essential.We Offer:Competitive salary and benefits package.Opportunities for professional growth and development.A supportive and dynamic work environment.The chance to be a part of a close-knit team in one of Somerset West’s most charming hotels.If you are passionate about hospitality and ready to take on a challenging yet rewarding role, we would love to hear from you. Please submit your resume and cover letter to [hotel’s email address].
16d
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