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Results for manager in Hotel Jobs in North West
MINIMUM EXPERIENCE AND QUALIFICATION REQUIRED:Grade 12 certificate2 years’ experience in a management position or 5 years’ experience in a senior position at a reputable operator.Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel.- Knowledge of travel management processes. - Experience at operator level of a Property -Management Systems (Opera) Outstanding telephone manner and excellent command of the English language in verbal and written skills.Able to work flexible hours, weekends and public holidays.Excellent attention to detail and organizational skills.Customer service, and interpersonal skills.A basic understanding of Geography of the Delta. ADVANTAGEOUS EXPERIENCE AND QUALIFICATION DESIRED: Certification in travel or hospitality may be advantageous. Exposure to Opera and various distribution systems advantageous Knowledge on other Southern Africa safari destinations advantageous LOCATION: Xigera, Masarwa, Botswana SALARY:35-40k - depending on experience. Please send CV's to Remilawrencerl@gmail.com
23d
Ads in other locations
1
FRONT OF HOUSE MANAGER – EAST LONDON – Our client is seeking a dynamic and customer-focused Front of House Manager to join their team. You will be the first point of contact, providing exceptional service and creating a positive experience from the moment they arrive. Only applicants that meet all requirements and have a valid driver’s license and own reliable transport will be considered.
Requirements:
Matric/Grade 12
Minimum 1 years’ experience in the Hospitality Industry
Strong verbal and written communication skills
Strong ability to multi-task and organizational skills required
Ability to work effectively in a fast-paced environment
Attention to detail and a focus on providing exceptional service
Basic math skills and familiarity with cash handling procedures
Flexibility to work evenings, weekends and holidays as required
Proficient in Microsoft as well as a reputable POS System
Previous exposure to Expedia & Semper will be an advantage
Must have a valid driver’s licence and own reliable transport
Salary – Market Related (depending on experience)
Application Process:
Online applications will receive preference, ensure you upload a head and shoulder photo, alternatively e-mail CV to solutions@workafrica.co.za, use “FOH MANAGER” as a reference in the subject field. Please deem your application as unsuccessful if you receive no feedback after 2 weeks #hospitalityjobs #foh Job Reference #: FOHMANAGERConsultant Name: Claire O'Reilly
2d
1
VACANCY ALERT!!An opportunity has arisen with our client, a 5-star lodge near Paterson, for a Chef de Partie. This is a live-in position.
Duties:
Knowledgeable and ability to produce a variety of authentic and innovative cuisines
Support the kitchen management team to ensure that the kitchen is ready for service before the beginning of each shift
Stay up to date with changes in policies, ways of working and standards in the industry
Responsible for ensuring all equipment, tools and machinery are properly handled and cared for
Follow all standard operating procedures for service to guests, ensuring exceptional food quality is provided to guests at all times
Support the kitchen management team to ensure that all kitchen records are appropriately maintained
Ensure adherence to all relevant food safety, security and health and safety policies, processes and procedures ensuring compliance with local legislation
Support the other kitchen sections to ensure that the work is completed in a manner that allows guests to receive the highest level of personalised service at all times
Requirements:
Diploma or other formal qualification in Culinary Arts
Completed commercial cookery apprenticeship or equivalent
At least 3 years experience in producing up-market cuisine
Demonstrated previous experience in this position at a 5-star Lodge/Hotel
Hold a current food handler health card or HACCP/Food Safety certificate
Be able to speak and understand English
Knowledge of GAAP POS and MS Excel
Good knowledge of food costing and wastage control
Sober habits
Ability to work well in a team and under high levels of pressure
Good knowledge of F&B Service
SECTOR: Hospitality / Hotel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPVBFMDA1ODQ3L0FL&jid=1781659&xid=PE005847/AK
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2d
1
An exciting new opportunity has arisen with our client in the Hospitality industry, a well-established 5-star lodge.
Duties:Stay up to date with changes in policies, ways of working and standards in the industry.
Run relevant shifts as required and conduct pre-shift briefings between front and back of house.
Manage interactions with guests regarding menu requests/dietary requirements and ensure effective communication of all guest-related matters to the Lodge team in a timely manner.
Follow all standard operating procedures for service to guests, ensuring exceptional food quality is provided to guests at all times.
Support the kitchen management team to ensure that all kitchen records are appropriately maintained.
Ensure adherence to all relevant food safety, security and health and safety policies, processes and procedures ensuring compliance with local legislation.
Assist with managing junior kitchen staff during preparation and service.
Support the other kitchen sections to ensure that the work is completed in a manner that allows guests to receive the highest level of personalised service at all times.
Requirements:Diploma or other formal qualification in Culinary Arts
At least 5 years’ experience at a 5-star Lodge/Hotel, with a minimum of 2 years’ experience at a CDP level
Hold a current food handler health card or HACCP/Food Safety certificate
Knowledge of GAAP POS and MS Excel
Good knowledge of food costing and wastage control
Driver’s license preferable
Good knowledge of F&B Service
SECTOR: Hospitality / Hotel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTg1NC9BSw==&jid=1781658&xid=E.L001854/AK
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2d
1
A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
Qualifications and skills:
Grade 12 (essential)
Good literacy & numeracy skills (essential)
MS Office Suite proficiency (recommended) & previous experience on a PMS system
At least 2 years’ experience in a similar role
Effective communication skills
Additional information:
This is a live-in position in the Ceres Karoo
Only shortlisted candidates will be contacted
Key Performance Areas:
Reception
Greet the guests on arrival by making use of their surname
Register the guest, ensuring that the necessary details are obtained, i.e. name in full, address, whether company or private booking, special rate, allowances, VIP, charge details, nationality, passport number, etc.
Allocate room according to reservations list, ensuring that this is what the guest has booked, both in terms of the room itself and the rate to be paid
Liaise or alert the ranger so that the guest’s luggage is taken to his room and the key issued
Rooming guests explaining all amenities in the room
Ensure all charges are posted and billing is correct prior to departure
Answer telephone professionally within 3 rings
Ensure messages are relayed to all HOD’s
Assist with Stock Take
Maintain cleanliness of reception desk as well as the curio shop
Ensure Welcome Cards are handwritten daily
Update Nationality Report daily
Assist guests with any queries or requests
UPSELL Activities offered at the Lodge
Adhoc
Ensure that the occupancy list is updated and copies given to the relevant department
Redirect all special enquiries to the Guest Relations Manager and General Manager
To perform any other associated and reasonable task that may be required from time to time
Standard Requirements
Maintain a neat, well-groomed appearance at all times
Wear a clean, ironed uniform and a name
Radio etiquette
Telephone etiquette
Respect his / her supervisor and be a good team player at all times
Responsibility:This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Key focus areas:
Guest Handling & Service
Administrative Functions
2d
1
A well-established tourism company requires a Food & Beverage Manager.
Qualifications:
• Diploma in Hotel Management
• Accounting qualification beneficial
Requirements and Experience:
• Ability to manage and motivate staff
• Ability to deal with problems occurring on a day to day basis
• Ability to deal with emergencies
• Excellent knowledge of food preparation and terminology
• 5-10 Years’ experience as a Food and Beverage Manager at a Hotel or 4 star Lodge
• Willing to relocate to the Klein Karoo area, this is a live in position
Responsibility:• Hosting of guests
• Commitment to delivering high level of customer services
• Manage and maintain service equipment
• Stock costing and stock taking
• Strong staff management
• Achieving service excellence
• Ensure that the company and statutory hygiene standards are maintained
• Ensure that F&B Budget targets are met
• Flexibility on shifts
• Team work
Salary: RMarket Related
2d
4
A competent experienced person to help manage a busy B&B business. Excellent credentials & references required. You must be passionate about your work, be willing to help with the house keeping & cooking and be prepared to work all hours to assist with late check-ins, making up rooms, preparing breakfasts, etc. etc. This demanding job requires you to live in and be available 24/7 to respond to Guests requirements / check in, etc.. This is a new dynamic and exciting business. You will be the type of person seeking an exciting new challenge with considerable opportunities for personal growth & achievement.There are boundless opportunities for growth into conference & events management areas as well as expanding the offering into providing other offerings, romantic dinners under the stars, etc.. We want to grow with someone who has huge passion to create and follow their dreams.
4d
Location: Amanzimtoti AreaJob Description:We are seeking a friendly and organized Spa Receptionist to join our team and provide exceptional customer service to our guests. As the first point of contact for clients, the Spa Receptionist plays a crucial role in creating a welcoming and relaxing atmosphere while efficiently managing administrative tasks.Responsibilities:Greet and welcome guests upon arrival, ensuring a warm and hospitable experience from the moment they enter the spa.Schedule appointments for spa services, including massages, facials, and body treatments, using our booking software.Answer phone calls and emails promptly, providing information about services, availability, and pricing.Check-in and check-out guests, processing payments accurately and efficiently.Maintain cleanliness and organization at the spa including stocking supplies and tidying up as needed.Assist with retail sales of spa products, providing recommendations and answering questions about product features and benefits.Collaborate with spa therapists and other staff members to ensure smooth operations and optimal guest satisfaction.Manage inventoryRequirements:Previous experience in a customer service or receptionist role, preferably in a spa or hospitality setting.Excellent communication and interpersonal skills, with a friendly and professional demeanor.Strong organizational abilities and attention to detail, with the ability to multitask in a fast-paced environment.Proficiency in computer skills, including experience with booking software and/or point-of-sale systemsKnowledge of spa services and products is preferred but not required; willingness to learn and educate guests about our offerings is essential.Flexibility to work evenings, weekends, and holidays as needed.How to Apply:Please email your resume and a cover letter outlining your qualifications and why you are interested in this position to 5starhotelvacancy@gmaill.com. In your cover letter, please highlight any relevant experience in customer service or hospitality, as well as your availability to work shifts.
7d
Hi I'm a qualified food and beverage manager seeking employment I also have experience in running of kitchens together with catering companies.
7d
3
Male Assistant urgently required. Must have the following;Be no older than 35Be fully Bilingual(Afrikaans an advantage)Have a valid S.A. Drivers LicenseBe presentable & well spokenHave no dependantsHave sound Computer skillsBe able to perform basic maintenance taskFull training providedHospitality experience an advantage but not essentialForward short C.V. with recent photograph to info@mistybluebnb.co.za
8d
Location: Amanzimtoti AreaJob Description:We are seeking a dynamic and experienced Housekeeping Manager to join our team and maintain our commitment to excellence in cleanliness and guest satisfaction. As a 5-star property, we pride ourselves on providing exceptional service and attention to detail, and the Housekeeping Manager plays a pivotal role in upholding these standards.Responsibilities:Oversee and manage all aspects of the housekeeping department, including staff scheduling, training, and performance management.Ensure that all guest rooms, public areas, and back-of-house spaces are maintained to the highest standards of cleanliness and presentation.Develop and implement efficient cleaning procedures and protocols to maximize productivity while maintaining quality.Monitor inventory levels of cleaning supplies and linens, and coordinate ordering as necessary.Conduct regular inspections to identify areas for improvement and ensure compliance with safety and sanitation standards.Collaborate with other departments, such as front desk and maintenance, to address guest requests and resolve issues promptly.Uphold a positive and supportive work environment, fostering teamwork and professional growth among housekeeping staff.Requirements:Experience in housekeeping management, preferably in a luxury hotel or resort setting.Proven track record of leadership and team management, with strong communication and interpersonal skills.In-depth knowledge of cleaning techniques, products, and equipment, with a commitment to maintaining high standards of cleanliness.Excellent organizational skills and the ability to prioritize tasks effectively in a fast-paced environment.Familiarity with industry regulations and best practices in housekeeping operations.Flexibility to work evenings, weekends, and holidays as needed.How to Apply:Please email your resume and a cover letter outlining your qualifications and/or relevant experience to 5starhotelvacancy@gmail.com In your cover letter, please explain why you are interested in this position and how your skills align with the responsibilities outlined above.
8d
The successful incumbent will be responsible for, but not limited to:
· Conduct inventory audits to determine inventory levels and needs.
· Lock and unlock secure merchandise storage areas.
· Notify manager/supervisor of low stock levels in a timely manner.
· Work with suppliers to resolve discrepancies between invoices and actual received merchandise, and report to manager/supervisor as necessary.
· Verify and track received inventory and complete inventory reports and logs.
· Order packaging, raw materials, and supplies as needed.
· Reconcile shipping invoices and receiving reports to ensure count accuracy.
· Complete requisition forms for inventory and supplies.
· Use technology to send, receive, and print out product requisitions.
· Receive, unload, and process deliveries and account for incoming freight based on invoice and receiving reports.
· Troubleshoot vendor delivery issues.
· Oversee return process by verifying counts, shipping addresses, labels, etc.
· Maintain clear and organized records to ensure all reports and invoices are filed and stored
properly.
· Post invoices using computer programs.
· Calculate figures for food inventories, orders, and costs.
· Refuse acceptance of damaged, unacceptable, or incorrect items, track refusal of items, and communicate to appropriate management.
· Adhere to food safety and handling policies and procedures, such as First In-First Out (FIFO) and Cold Chain compliance, across all food-related departments or areas.
· Reduce workplace hazards in storeroom by following safe handling and storage policies and procedures.
· Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots.
· Monitor PAR levels for all food and beverages items to ensure proper levels.
· Date, label, and rotate all items according to company standards.
· Identify and remove merchandise that is outdated, distressed, or unacceptable in appearance to
ensure quality and freshness.
The following are the requirements:
· Grade 12 or equal qualification
· Hospitality qualifications are desirable
· At least 1 year related experience will be advantageous
· Computer knowledge
· Able to work weekends, public holidays and shifts where needed
· Excellent communication and interpersonal skills
· Effective time management skills
· Problem solving skills
· Detail oriented and works with high degree of accuracy
· Highly organized and flexible
· Must be self-directed and able to complete work with limited supervision.
· Ability to multitask and meet changing deadlines.
· Reliable, trustworthy with sober habits
· Able to stand for extended periods of time
· Able to move, lift, carry heavy objects from time to time
· Must have a valid South African ID
Please send application letter and CV to hr@phstellenbosch.com
8d
A City Centre Four Star hotel is currently seeking front
office staff.
Hotel reception & Assistant Night Manager
We are seeking Experienced Front Office staff.
Main duties and responsibilities:
Adhere to check in and check out procedures
Regular updating of guest lists and forward to departments
Close liaison with Housekeeping on check-outs
Be familiar with the Hotel's Rates Policy and Front Office Procedures
and Policies including emergency Procedures and Minimum Guest Service Standards
Ensure that all charges are correctly entered onto the guest's folio
Adhere to credit control procedures
Ensure that all dockets and correspondence pertaining to guest ledger
accounts are attached to the guest folio before being sent to the Accounts
Department
Ensure that float, cash and credit takings for shift are balanced and
cashier reports are completed
Assisting guests when necessary
Ensure that wake-up calls are accurately recorded and executed correctly
Maintain a professional attitude when dealing with guests and staff
members
Previous HOTEL
NIGHT AUDIT & RECEPTION experience ESSENTIAL.
Understanding
the GDS & GGS and other systems used in the travel industry.
Excellent
organisational, communication and administrative skills are ESSENTIAL.
Own
Transport essential.
Basic
accounting knowledge.
Person of
sober & honest habits.
Contactable
references are required
. Prepared
to take a Poly Graph & Drug test should the company require this.
The
confidence to liaise with guests and colleagues alike.
Good
communication skills to find out exactly what your guests require.
Personal
charm on dealing with guests telephonically & face to face.
Attention
to detail on your work. A CAN-DO attitude.
If you feel you have the right
qualifications and requirements for the above-mentioned position, please
forward your CV with contactable references & ID to Cindi via e-mail – gm@capetownlodge.co.za and
quote the reference: RECEPTION OR ASSISTANT NIGHT MANAGER
12d
High end 5* Hotel in Hout Bay is looking for a Butler who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Butler serves the needs of our guests and assists fellow colleagues from different departments if needs be.Welcome & introduce guestsCheck-in and check-out guestsPass all relevant guest information on to various departments as requiredAssist guests with bookings, tours and transfers, build and create guests’ itinerariesReport to the manager on duty regarding any related maintenance concernsManage:General duties checklistCalls and guest concernsRoom service and other guest requestsAssist Spa & HousekeepingDo a thorough handover with the Night Auditor & early/late shift Guest RelationsRequirements:Hospitality or Butler Certificate/Diploma (crucial)At least 2-3 years experience in a similar role at a 5* HotelVery strong computer and great administration skillsPassionate about the hospitality industryExcellent interpersonal- & communication skills, written and verbal in English (in person and telephonic)Strong customer service orientation with excellent people skillsAbility to maintain a professional working relationship with all departments and across cultures and religionsComfortable in dealing with very distinguished clienteleMust be well-presentedMust be willing to work shifts- 6:30 -15:00 or 15:00 -23:00Reliable transport to and back from workPosition needs to be filled urgentlyApplicants who don't meet the requirements and don't attach complete CVs to their application will not be considered.
14d
1
Award-winning fine dining restaurant based on a Stellenbosch
wine estate is looking for a Assistant Restaurant Manager to assist the
Restaurant Manager on a day-to-day basis with all the responsibilities in the
restaurant and to ensure all daily activities run smoothly and efficiently.
APPOINTMENT REQUIREMENTS
·
Must be a SA Citizen
·
Grade 12
·
Completed tertiary hospitality qualification
will be highly advantageous
·
Min 1- 2 years previous restaurant supervision
experience
·
Team management abilities
·
Availability to work within opening hours (e.g.
evenings, public holidays, weekends)
·
Excellent interpersonal- & communication skills
·
Strong customer service orientation
·
Ability to maintain a professional working
relationship with all departments
·
Comfortable in dealing with very distinguished
clientele
·
Impeccably groomed
·
Flexibility and Accountability
KPA’S
·
Communicating relevant information to team,
Restaurant Manager and guests
·
Coordinate communication between FOH and BOH
staff
·
Planning rosters
·
Managing stock flow
·
Engaging with the guests in the Restaurant by
being present, keeping an eye on service and constant interaction with guests
and responding to their needs
·
See to it that guests are seated comfortably and
there is a waiter present to take their order
·
Ensure the restaurant is clean before they open
for business
·
Training and quality control of the Restaurant
staff
·
Ordering of staff uniforms
·
Overseeing restaurant staff performance
·
Meeting with suppliers
·
Processing emails
·
Managing stock and staff rotations/shift
schedules
·
Daily cash-ups and notifying any other
departments/suppliers of relevant information
·
Monitor compliance with safety and hygiene
regulations
·
General administrative duties, including record
keeping, staff management & trainingCompetitive market-related salary
on offer – including benefits
To apply, please email CV’s with
ASSISTANT RESTAURANT MANAGER in subject line to leniseb@kubekanye.com, stating your
current gross ctc monthly salary + notice period
16d
4
We are looking for a Duty Manager to join our great team of hotel professionals in a successful boutique hotel in Cape Town near the Cape Quarter. If you have a passion for excellence and customer service, an eye for detail, and great people skills with some years of hotel experience, we would love to hear from you. Please send you CV to boutiqueincapetown@gmail.com.We look forward to hearing form you.
17d
This is a full-time role for an Senior Duty Manager at a hotel in City of Cape Town. Senior Duty Manager will be
responsible for overseeing the day-to-day operations of the hotel, managing
staff, ensuring guest satisfaction, and working closely with the General
Manager to achieve the hotel's financial goals.
Qualifications
Degree in hospitality management,
business administration or related field3+ years of experience in
hospitality management, with at least 2 years in a managerial/supervisory
position.Excellent communication,
interpersonal and leadership skillsProven track record in driving
sales and revenue growthStrong understanding of hotel
operations, including Front Office, Housekeeping, Maintenance, and Food
and BeverageExperience in managing budgets,
financial reporting and revenue managementProficiency in computer software,
including Microsoft Office and hotel property management systemsSalary 15k
19d
We are Hannes & Leonie le Roux and are currently looking for a position as a Management couple in Lodges, Guest Houses and / or Restaurants. We are a couple with 8 years' experience in Hospitality and we work extremely well together. We love the hospitality industry; with all the challenges we faced in the last few years. We are committed and dedicated to guest satisfaction first. Staff wellbeing is also very important to us. We are friendly, enthusiastic, hardworking, reliable, honest, ambitious and passionate about people. We have extensive knowledge of all aspects of lodge management. We are willing to learn new skills as well as sharing the knowledge that we have accumulated and find it easy to promote a good working environment to encourage fellow colleagues and staff to achieve targets. We have contactable references. A live-in position would be suitable, and we are also willing to relocate anywhere in South Africa.
22d
**Job Title: Front Office Receptionist (Night Shift)**
**Location:** Glenwood, Durban
**About Us:**
Join our boutique hotel team and be a part of creating memorable experiences for our guests. We are seeking a dedicated Front Office Receptionist to work the night shift, providing exceptional service and ensuring the smooth operations of our front desk.
**Responsibilities:**
- Greet and check-in guests with a warm and friendly demeanor
- Handle guest inquiries, requests, and concerns promptly and professionally
- Manage reservations and assist with the check-out process
- Maintain a clean and organized front desk area
- Collaborate with team members to ensure guest satisfaction
- Other duties as assigned
**Requirements:**
- Previous experience in a customer service role, preferably in a hotel setting
- Excellent communication and interpersonal skills
- Ability to work independently and handle multiple tasks efficiently
- Strong attention to detail and problem-solving skills
- Willingness to work night shifts
- Honest, reliable, and dedicated to providing outstanding services
If you meet the requirements and are passionate about delivering exceptional guest experiences, we'd love to hear from you. Please submit your resume and cover letter to info@mbhotel.co.za
23d
Our Conference Hotel requires a vibrant and energetic Reservationist to join our growing team.This business hotel caters to corporate, airport and conference clientele. An emphasis on providing guest-centred service is imperative. Hospitality background required of either minimum 5 years in the industry or tertiary education is mandatory. Eng/ Afr speaking would be beneficial and experience on major PMS is mandatory. Good communication and a calm demeanor our soft skills that will suit this position. Forward a brief CV of no more than 3-4 pages to the HR manager at info@thenewnational.co.za for review. Should you not receive a response, please consider your application unsuccessful.
25d
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